Purpose: The paper aims to introduce risk assessment in new product development as an important activity for a successful new product launch. A practical example is presented to demonstrate the integration of tools Failure Mode and Effect Analysis (FMEA) and Pythagorean Fuzzy Dimensional Analysis (PFDA) at new product development process, which is a machined component. Methodology/Approach: Individual steps for creating a case study were carried out: create a Subject Matter Expert (SME) team, identify product failure modes, use linguistic values to assess the FMEA, compute and obtain the PFDA-FMEA and determine the product failure modes ranking. Findings: Minimized uncertainty in the final evaluation of the FMEA and improvement in the decision-making process based on the risks already identified in the new product development process. Research Limitation/Implication: The PFDA-FMEA method was based on the risk assessment of a machined part development process. Nevertheless, this method can be used for application in many other areas of industry that require high precision in risk analysis. Originality/Value of paper: The aim of this paper is to reveal a new integrated method in which FMEA, Pythagorean Fuzzy Sets (PFS) and Dimensional Analysis (DA) are coherent in one model.
{"title":"Risk Assessment Using the PFDA-FMEA Integrated Method","authors":"Miroslav Čička, R. Turisová, Darina Čičková","doi":"10.12776/qip.v26i3.1772","DOIUrl":"https://doi.org/10.12776/qip.v26i3.1772","url":null,"abstract":"Purpose: The paper aims to introduce risk assessment in new product development as an important activity for a successful new product launch. A practical example is presented to demonstrate the integration of tools Failure Mode and Effect Analysis (FMEA) and Pythagorean Fuzzy Dimensional Analysis (PFDA) at new product development process, which is a machined component.\u0000Methodology/Approach: Individual steps for creating a case study were carried out: create a Subject Matter Expert (SME) team, identify product failure modes, use linguistic values to assess the FMEA, compute and obtain the PFDA-FMEA and determine the product failure modes ranking.\u0000Findings: Minimized uncertainty in the final evaluation of the FMEA and improvement in the decision-making process based on the risks already identified in the new product development process.\u0000Research Limitation/Implication: The PFDA-FMEA method was based on the risk assessment of a machined part development process. Nevertheless, this method can be used for application in many other areas of industry that require high precision in risk analysis.\u0000Originality/Value of paper: The aim of this paper is to reveal a new integrated method in which FMEA, Pythagorean Fuzzy Sets (PFS) and Dimensional Analysis (DA) are coherent in one model.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"20 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78930047","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: This article investigates some tendencies around sustainability work in practice performed during the past five years. Methodology/Approach: Interviews with hotel managers and staff members, observations on the hotels were conducted. Secondary data material (home pages, guest reviews via websites) has been investigated as document studies. Findings: The two waves of the pandemic 2020 and 2021 have, on the one hand, offered time for hotel leaders to rethink knowledge about sustainability in their businesses and, on the other hand, taken the focus from sustainability to matters of survival, both physically and economically. Despite financial support from the state for staff retention, many accommodating organisers today are struggling with a staff shortage. The study shows that a few accommodation entrepreneurs have invested wholeheartedly in sustainability measures during the last five years despite the increased social debate about the importance of more sustainable living. The results show some tendencies regarding the practical work for sustainability. Sustainability work has not achieved the desired results in practice due to, among other things, a lack of knowledge, so-called green-washing, disengagement, lack of personnel, financial losses due to pandemics etc. Research Limitation/Implication: The study makes no claim to statistical representativeness either in the choice of the hotels, their size, geographical location or in any other respect. Originality/Value of paper: The study consists of 51 interviews of hotel managers performed in 11 European countries.
{"title":"Sustainability Efforts in Practice in European Hotels: A Tricky Business?","authors":"Anette Oxenswärdh","doi":"10.12776/qip.v26i3.1773","DOIUrl":"https://doi.org/10.12776/qip.v26i3.1773","url":null,"abstract":"Purpose: This article investigates some tendencies around sustainability work in practice performed during the past five years.\u0000Methodology/Approach: Interviews with hotel managers and staff members, observations on the hotels were conducted. Secondary data material (home pages, guest reviews via websites) has been investigated as document studies.\u0000Findings: The two waves of the pandemic 2020 and 2021 have, on the one hand, offered time for hotel leaders to rethink knowledge about sustainability in their businesses and, on the other hand, taken the focus from sustainability to matters of survival, both physically and economically. Despite financial support from the state for staff retention, many accommodating organisers today are struggling with a staff shortage. The study shows that a few accommodation entrepreneurs have invested wholeheartedly in sustainability measures during the last five years despite the increased social debate about the importance of more sustainable living. The results show some tendencies regarding the practical work for sustainability. Sustainability work has not achieved the desired results in practice due to, among other things, a lack of knowledge, so-called green-washing, disengagement, lack of personnel, financial losses due to pandemics etc.\u0000Research Limitation/Implication: The study makes no claim to statistical representativeness either in the choice of the hotels, their size, geographical location or in any other respect.\u0000Originality/Value of paper: The study consists of 51 interviews of hotel managers performed in 11 European countries.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"14 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82897002","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: This article aims to investigate the environmental, social, and corporate governance (ESG) disclosure strategy and its impact on the financial performance of the top ten companies in terms of operating income/turnover volume. Methodology/Approach: The study methods used include parametric correlations and logistic regression analysis focusing on data from Spanish listed companies in 2019-2020. Findings: The findings show that IBEX35 companies need to improve web transparency in ESG reporting and a significant relationship was found between financial indicators and ESG transparency. Companies with the best positions in liquidity and return on assets rank first in non-financial indicators. Finally, it was found that the sector of the company was a significant variable. Research Limitation/Implication: The findings of this research will help define the ESG strategy and understand the relationship between ESG and financial results. One limitation is that the information on the websites changes frequently. However, the results may contribute to being a point of reference for future studies. Originality/Value of paper: To the best of the authors’ knowledge, no previous research has been conducted to assess the ESG information disclosure strategy based on its web transparency and the financial performance of major Spanish companies.
{"title":"Environmental, Social and Governance Information Disclosure Strategy of the Ten Main Spanish Listed Companies","authors":"Herenia Gutiérrez Ponce, Núria Arimany Serrat, Julián Chamizo González","doi":"10.12776/qip.v26i3.1766","DOIUrl":"https://doi.org/10.12776/qip.v26i3.1766","url":null,"abstract":"Purpose: This article aims to investigate the environmental, social, and corporate governance (ESG) disclosure strategy and its impact on the financial performance of the top ten companies in terms of operating income/turnover volume.\u0000Methodology/Approach: The study methods used include parametric correlations and logistic regression analysis focusing on data from Spanish listed companies in 2019-2020.\u0000Findings: The findings show that IBEX35 companies need to improve web transparency in ESG reporting and a significant relationship was found between financial indicators and ESG transparency. Companies with the best positions in liquidity and return on assets rank first in non-financial indicators. Finally, it was found that the sector of the company was a significant variable.\u0000Research Limitation/Implication: The findings of this research will help define the ESG strategy and understand the relationship between ESG and financial results. One limitation is that the information on the websites changes frequently. However, the results may contribute to being a point of reference for future studies.\u0000Originality/Value of paper: To the best of the authors’ knowledge, no previous research has been conducted to assess the ESG information disclosure strategy based on its web transparency and the financial performance of major Spanish companies.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"28 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89539381","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: Covering current state of the art in the field of application of remotely sensed data in crop quality improvement. Methodology/Approach: Systematic literature review using novel text mining techniques. Findings: Relevance of topic, measured by number of relevant studies, is rising, best performing input data types and modelling techniques are identified. Research Limitation/Implication: Review to a certain point of time in a rapidly evolving field of research. Originality/Value of paper: There was no similar review article on the topic at the time of conducting this research.
{"title":"Application of Remote Sensing Data in Crop Yield and Quality: Systematic Literature Review","authors":"A. Cornak, R. Delina","doi":"10.12776/qip.v26i3.1708","DOIUrl":"https://doi.org/10.12776/qip.v26i3.1708","url":null,"abstract":"Purpose: Covering current state of the art in the field of application of remotely sensed data in crop quality improvement.\u0000Methodology/Approach: Systematic literature review using novel text mining techniques.\u0000Findings: Relevance of topic, measured by number of relevant studies, is rising, best performing input data types and modelling techniques are identified.\u0000Research Limitation/Implication: Review to a certain point of time in a rapidly evolving field of research.\u0000Originality/Value of paper: There was no similar review article on the topic at the time of conducting this research.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"21 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81616316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The aim of the contribution is to evaluate the importance of domestic and foreign collaborative ties between knowledge-intensive SMEs and knowledge sources for the creation of product and service innovations which we differentiate according to the spatial level of novelty. Methodology/Approach: In order to test the validity of the hypotheses which were justified in the context of previous research we adopt an econometric approach and specifically, due to the nature of the dependent variable, the logistic regression. Findings: The results support the hypotheses that the determinants of innovation in SMEs vary in case of innovations with different level of novelty. Open innovation practices are crucial rather for SMEs delivering innovations of products and services novel on national and international markets. Research Limitation/Implication: The research does not reflect the frequency of innovative products and services at the enterprise level as well as the impact of new products and services on turnover. Originality/Value of paper: In particular, the study brings new insights into the determinants of product innovation of a lower degree of novelty applied in local and regional markets which can be an important source of development for low-density economies.
{"title":"Emergence of Product and Service Innovations of Different Level of Novelty in Knowledge Intensive SMEs: The Role of Open Innovation Patterns","authors":"Michal Hrivnák","doi":"10.12776/qip.v26i3.1753","DOIUrl":"https://doi.org/10.12776/qip.v26i3.1753","url":null,"abstract":"Purpose: The aim of the contribution is to evaluate the importance of domestic and foreign collaborative ties between knowledge-intensive SMEs and knowledge sources for the creation of product and service innovations which we differentiate according to the spatial level of novelty.\u0000Methodology/Approach: In order to test the validity of the hypotheses which were justified in the context of previous research we adopt an econometric approach and specifically, due to the nature of the dependent variable, the logistic regression.\u0000Findings: The results support the hypotheses that the determinants of innovation in SMEs vary in case of innovations with different level of novelty. Open innovation practices are crucial rather for SMEs delivering innovations of products and services novel on national and international markets.\u0000Research Limitation/Implication: The research does not reflect the frequency of innovative products and services at the enterprise level as well as the impact of new products and services on turnover.\u0000Originality/Value of paper: In particular, the study brings new insights into the determinants of product innovation of a lower degree of novelty applied in local and regional markets which can be an important source of development for low-density economies.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"113 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78977500","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: This paper would be based on applying quality 4.0 technology to mechanical factories. The overall purpose of quality 4.0 technology is to transition production lines from semi-automatic production to automatic production. Methodology/Approach: The lean six-sigma with five phases of Define Measure Analysis Improve Control (DMAIC) would be used to measure the quality of 4.0 integration. Each phase is composed of statistical tools, hypothesis testing, experimental design, industrial tools, etc. to provide less error for precision in manufacturing control. Findings: Results shows that scrap products decreased by 59.66% per year, the productivity of the production line assembly increased by 7.8%, and the total lead time decreased by 20 minutes. As well as the required payments and the monthly reduction of value cost of 500 USD for jig improvement, and profit is 678 USD per month and 7,636 USD per year. Research Limitation/Implication: Gaseous hydrocarbons or organic compounds from n-hexane can be a challenge for sensors utilizing signals for researchers. Also, another issue would be the power supply output to the sensor due to external interference. Originality/Value of paper: This research focuses on applying the usage of sensors from a semi-automatic machine tool to an automatic machine tool.
{"title":"Design of Industrial System Using Digital Numerical Control","authors":"M. Ly Duc, P. Bilik, Thuy Duy Truong","doi":"10.12776/qip.v26i3.1747","DOIUrl":"https://doi.org/10.12776/qip.v26i3.1747","url":null,"abstract":"Purpose: This paper would be based on applying quality 4.0 technology to mechanical factories. The overall purpose of quality 4.0 technology is to transition production lines from semi-automatic production to automatic production.\u0000Methodology/Approach: The lean six-sigma with five phases of Define Measure Analysis Improve Control (DMAIC) would be used to measure the quality of 4.0 integration. Each phase is composed of statistical tools, hypothesis testing, experimental design, industrial tools, etc. to provide less error for precision in manufacturing control.\u0000Findings: Results shows that scrap products decreased by 59.66% per year, the productivity of the production line assembly increased by 7.8%, and the total lead time decreased by 20 minutes. As well as the required payments and the monthly reduction of value cost of 500 USD for jig improvement, and profit is 678 USD per month and 7,636 USD per year.\u0000Research Limitation/Implication: Gaseous hydrocarbons or organic compounds from n-hexane can be a challenge for sensors utilizing signals for researchers. Also, another issue would be the power supply output to the sensor due to external interference.\u0000Originality/Value of paper: This research focuses on applying the usage of sensors from a semi-automatic machine tool to an automatic machine tool.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"1 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72640023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The paper focuses on identification of variables affecting management leading to reliability and retention of virtual teams. Methodology/Approach: The data were collected globally from 323 managers working with virtual teams; members were hired and worked fully virtually with team members from different countries and time zones. Respondents were from all continents. The data were evaluated by tested by reliability tests and two and multidimensional statistics (Spearman’s correlation, principal component and factor analysis). Findings: Empowerment and encouraging were proven as variables significantly affecting management of virtual teams’ reliability. Variables leading to employee retention are communication, performance appraisal, career plans, training and leadership/supervision to overcome barriers. Efficient management in virtual environment is significantly related to policies and career possibilities. Over 20% of managers are incompetent to work with virtual teams. The main threat leading to failure of virtual teams is burn out based on social distancing. Research Limitation/Implication: Limitation of the study is the first approach to the virtual teams’ management only focusing on ICT employees. The findings revealed significant relations leading to virtual operations impacting employees’ performance, reliability and retention. Originality/Value of paper: This paper provides an insight into the importance of innovative approach to virtual teams, as virtual employees may strive with low social contact and less support from organization.
{"title":"Innovative Approaches to Management of Virtual Teams Leading to Reliability and Retention","authors":"Lucie Depoo, Jaroslava Hyršlová","doi":"10.12776/qip.v26i3.1734","DOIUrl":"https://doi.org/10.12776/qip.v26i3.1734","url":null,"abstract":"Purpose: The paper focuses on identification of variables affecting management leading to reliability and retention of virtual teams.\u0000Methodology/Approach: The data were collected globally from 323 managers working with virtual teams; members were hired and worked fully virtually with team members from different countries and time zones. Respondents were from all continents. The data were evaluated by tested by reliability tests and two and multidimensional statistics (Spearman’s correlation, principal component and factor analysis).\u0000Findings: Empowerment and encouraging were proven as variables significantly affecting management of virtual teams’ reliability. Variables leading to employee retention are communication, performance appraisal, career plans, training and leadership/supervision to overcome barriers. Efficient management in virtual environment is significantly related to policies and career possibilities. Over 20% of managers are incompetent to work with virtual teams. The main threat leading to failure of virtual teams is burn out based on social distancing.\u0000Research Limitation/Implication: Limitation of the study is the first approach to the virtual teams’ management only focusing on ICT employees. The findings revealed significant relations leading to virtual operations impacting employees’ performance, reliability and retention.\u0000Originality/Value of paper: This paper provides an insight into the importance of innovative approach to virtual teams, as virtual employees may strive with low social contact and less support from organization.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"210 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88668792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The paper brings set of original information related to the next quality management systems development with regard to digitalisation and other features of new era. It proposes basic structure of closed-loop quality management systems (CLQMS) as a mixture of internal, external, horizontal and vertical loops. Methodology/Approach: Comparative literature analysis, standards’ analysis, brainstorming, field research, interviews and design review were used. Findings: Information flows are counted as vital part of all advanced closed-loop quality management systems. Authors established definition of CLQMS. 209 of various requirements related to information exchange were discovered through study of ISO 9001:2015, IATF 16949:2016 and EFQM Model, version 2020. These requirements should create a basic platform for CLQMS establishing and development. Authors performed an empirical field research which. Confirmed that current readiness of Czech production companies for CLQMS implementation is insufficient, despite the automotive sector reaches a higher level of such readiness. Research Limitation/Implication: The field research was performed in time span accompanied by stern measures caused by COVID-19. The only English language literature resources were considered for a literature review. Originality/Value of paper: The paper brings original set of information, regarding to definition of the CLQMS, findings from special field research.
{"title":"Closed-Loop Quality Management Systems: Are Czech Companies Ready?","authors":"D. Vykydal, Jaroslav Nenadál","doi":"10.12776/qip.v26i2.1710","DOIUrl":"https://doi.org/10.12776/qip.v26i2.1710","url":null,"abstract":"Purpose: The paper brings set of original information related to the next quality management systems development with regard to digitalisation and other features of new era. It proposes basic structure of closed-loop quality management systems (CLQMS) as a mixture of internal, external, horizontal and vertical loops.\u0000Methodology/Approach: Comparative literature analysis, standards’ analysis, brainstorming, field research, interviews and design review were used.\u0000Findings: Information flows are counted as vital part of all advanced closed-loop quality management systems. Authors established definition of CLQMS. 209 of various requirements related to information exchange were discovered through study of ISO 9001:2015, IATF 16949:2016 and EFQM Model, version 2020. These requirements should create a basic platform for CLQMS establishing and development. Authors performed an empirical field research which. Confirmed that current readiness of Czech production companies for CLQMS implementation is insufficient, despite the automotive sector reaches a higher level of such readiness.\u0000Research Limitation/Implication: The field research was performed in time span accompanied by stern measures caused by COVID-19. The only English language literature resources were considered for a literature review.\u0000Originality/Value of paper: The paper brings original set of information, regarding to definition of the CLQMS, findings from special field research.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"63 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80741425","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: Technological advances and increased environmental turbulence require a transition in quality management. The study aimed at developing a Quality 4.0 maturity index for improved business operational efficiency and performance. Methodology/Approach: This conceptual paper introduces a theoretical business evaluative model that allows an integrated analysis of technology-driven, quality management dimensions. The model is based on theoretical and empirical information and describes Quality 4.0 business analysis by a theoretical central business dimensional concept, formal statistical analytical methods and uses these data to assign a maturity index score to the business. Findings: The study builds the Quality 4.0 maturity index following the analysis of seven continuous quality improvement dimensions. The maturity of these dimensions in the business is assessed with a five-point maturity level. The effectiveness of the index should be confirmed with fit as covariation and a composite score for the level of Quality 4.0 maturity. Research Limitation/Implication: The research is based on theory and has not been validated with empirical data. It is recommended that a validation study be conducted based on the approach and guidelines provided in the paper. Originality/Value of paper: The study helped develop a theoretical aspect of total quality management during an era of the fourth industrial revolution. It also aimed at practically benefiting a business by focussing on improved business capacity and capability to mitigate the environmental turbulence associated with pandemics. The paper provides novel work, as it describes one of the first Quality 4.0 maturity index models that may be used to improve business.
{"title":"Developing a Quality 4.0 Maturity Index for Improved Business Operational Efficiency and Performance","authors":"M. Mtotywa","doi":"10.12776/qip.v26i2.1718","DOIUrl":"https://doi.org/10.12776/qip.v26i2.1718","url":null,"abstract":"Purpose: Technological advances and increased environmental turbulence require a transition in quality management. The study aimed at developing a Quality 4.0 maturity index for improved business operational efficiency and performance.\u0000Methodology/Approach: This conceptual paper introduces a theoretical business evaluative model that allows an integrated analysis of technology-driven, quality management dimensions. The model is based on theoretical and empirical information and describes Quality 4.0 business analysis by a theoretical central business dimensional concept, formal statistical analytical methods and uses these data to assign a maturity index score to the business.\u0000Findings: The study builds the Quality 4.0 maturity index following the analysis of seven continuous quality improvement dimensions. The maturity of these dimensions in the business is assessed with a five-point maturity level. The effectiveness of the index should be confirmed with fit as covariation and a composite score for the level of Quality 4.0 maturity.\u0000Research Limitation/Implication: The research is based on theory and has not been validated with empirical data. It is recommended that a validation study be conducted based on the approach and guidelines provided in the paper.\u0000Originality/Value of paper: The study helped develop a theoretical aspect of total quality management during an era of the fourth industrial revolution. It also aimed at practically benefiting a business by focussing on improved business capacity and capability to mitigate the environmental turbulence associated with pandemics. The paper provides novel work, as it describes one of the first Quality 4.0 maturity index models that may be used to improve business.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"134 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78294255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Majerník, J. Štofková, P. Malega, Barbara Barilová
Purpose: The purpose of the research is to design an innovative model for implementing the integrated corporate social responsibility management system based on the progressive, internationally recognised ISO standards. Methodology/Approach: This paper analyses the development, current state and trends in implementing the corporate social responsibility system, emphasising the applied approaches and models in the context of possibilities and barriers to their implementation and acceptance in the global markets. Findings: New market conditions in the global markets within sustainable development require the certification of quality management systems. From this point of view, the integration of management systems is vital, and it brings synergetic effects. Developing the future concept for corporate social responsibility management and sustainability is inevitable. Research Limitation/Implication: In the meantime, there is no ISO standard as the model for management and the system of social responsibility in the integrated system. The issue is still poorly formalised, developed and appreciated in social practice. The newly revised ISO standards with a 10-element HLS structure and their development and constant addition provide space for the innovative modelling of the social responsibility system in integration with the management of other aspects of the organisation. Originality/Value of paper: The paper is original due to its focus on the implementation of the social responsibility system in accordance with the latest and newly revised ISO standards in the integrated system form.
{"title":"Standardisation of the Social Responsibility System as a Tool for Business Sustainability","authors":"M. Majerník, J. Štofková, P. Malega, Barbara Barilová","doi":"10.12776/qip.v26i2.1703","DOIUrl":"https://doi.org/10.12776/qip.v26i2.1703","url":null,"abstract":"Purpose: The purpose of the research is to design an innovative model for implementing the integrated corporate social responsibility management system based on the progressive, internationally recognised ISO standards.\u0000Methodology/Approach: This paper analyses the development, current state and trends in implementing the corporate social responsibility system, emphasising the applied approaches and models in the context of possibilities and barriers to their implementation and acceptance in the global markets.\u0000Findings: New market conditions in the global markets within sustainable development require the certification of quality management systems. From this point of view, the integration of management systems is vital, and it brings synergetic effects. Developing the future concept for corporate social responsibility management and sustainability is inevitable.\u0000Research Limitation/Implication: In the meantime, there is no ISO standard as the model for management and the system of social responsibility in the integrated system. The issue is still poorly formalised, developed and appreciated in social practice. The newly revised ISO standards with a 10-element HLS structure and their development and constant addition provide space for the innovative modelling of the social responsibility system in integration with the management of other aspects of the organisation.\u0000Originality/Value of paper: The paper is original due to its focus on the implementation of the social responsibility system in accordance with the latest and newly revised ISO standards in the integrated system form.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"1 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83676806","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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