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Entrepreneurial Resilience in the Micro and Small Business Context – Systematic Literature Review 小微企业背景下的创业弹性——系统文献综述
Q4 BUSINESS Pub Date : 2023-10-24 DOI: 10.33423/ajm.v23i4.6495
Santeri Halonen
The topic of resilience is increasingly gaining momentum as the world shifts from a crisis to another. The operating environment for micro-enterprises has profoundly and irrevocably changed since the COVID-19 crisis’ landfall and war in Ukraine. This systematic literature review based on 36 papers, studies resilience from micro-entrepreneurship perspective focusing on resilience development, the process, and enhancing interventions from intra and interpersonal perspectives. The review indicates three different types of resilience domains: process-related (e.g. Ducheck 2017), individual capability (e.g. Demyen, S. 2022, Ducheck 2017) and resource-based (e.g. Bardoel & Drago, 2021). The connecting factor is that resilience is primarily developed in a learning process when facing challenging situations and crises. Building from those experience, the entrepreneur is more prepared to respond the next time.
随着世界从一场危机转向另一场危机,恢复力的话题正日益获得动力。自2019冠状病毒病(COVID-19)危机在乌克兰登陆和爆发战争以来,微型企业的经营环境发生了深刻而不可逆转的变化。本文基于36篇论文的系统文献综述,从微观创业的角度对弹性进行了研究,重点从内部和人际角度对弹性的发展、过程和强化干预进行了研究。 回顾指出了三种不同类型的弹性域:过程相关(例如Ducheck 2017),个人能力(例如Demyen, S. 2022, Ducheck 2017)和资源基础(例如Bardoel &德拉戈,2021)。联系因素是,适应力主要是在面对挑战和危机的学习过程中发展起来的。在这些经验的基础上,企业家会更有准备地应对下一次的挑战。
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 This systematic literature review based on 36 papers, studies resilience from micro-entrepreneurship perspective focusing on resilience development, the process, and enhancing interventions from intra and interpersonal perspectives.
 The review indicates three different types of resilience domains: process-related (e.g. Ducheck 2017), individual capability (e.g. Demyen, S. 2022, Ducheck 2017) and resource-based (e.g. Bardoel & Drago, 2021). The connecting factor is that resilience is primarily developed in a learning process when facing challenging situations and crises. Building from those experience, the entrepreneur is more prepared to respond the next time.","PeriodicalId":44116,"journal":{"name":"American Journal of Business","volume":"9 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135316489","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Childcare Assistance Not a Major Draw for Most Employees 儿童保育援助不是大多数员工的主要吸引力
Q4 BUSINESS Pub Date : 2023-10-24 DOI: 10.33423/ajm.v23i4.6492
Darrell Crosgrove, Donald Wedding, Michael Zugelder, Katherine Blandford
Employer-provided childcare accommodations by either in-house facilities or subsidies paid to third-party providers can be an expensive employee benefit and may not be considered the most desired accommodation an employer can offer. Changes in employee attitudes toward family and work balance may be a factor. Providing the benefit can cause related financial exposure and lead to resentment from employees who don’t need or want it. Alternative family accommodation of paid leave and flexible scheduling appear more popular. Employers should carefully survey employee attitudes toward the benefit, assess employee composition to determine need and consider alternative accommodations that may be a better fit.
雇主提供的托儿服务,无论是内部设施还是支付给第三方提供商的补贴,都可能是一项昂贵的员工福利,可能不是雇主能提供的最理想的住宿。员工对家庭和工作平衡态度的改变可能是一个因素。提供福利可能会导致相关的财务风险,并导致那些不需要或不想要福利的员工的怨恨。带薪休假和灵活作息的替代性家庭住宿似乎更受欢迎。雇主应该仔细调查员工对福利的态度,评估员工构成以确定需求,并考虑可能更适合的替代住宿。
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引用次数: 0
Supply and demand for gender diversity in corporate leadership – the critical mass: evidence from Greece 企业领导层性别多样性的供给与需求——临界质量:来自希腊的证据
Q4 BUSINESS Pub Date : 2023-10-20 DOI: 10.1108/ajb-11-2022-0190
Maretno Harjoto
Purpose This study aims to examine whether a change in the regulatory requirement toward gender quota for corporate leadership significantly affects the demand and therefore, it increases the presence of women directors and women CEOs. Examining the supply-side, the study also examines whether the supply for women directors and women CEOs based on the presence of qualified women who currently hold upper, middle, or lower management positions is positively related with the presence of women directors and women CEOs. Furthermore, based on the critical mass hypothesis, this study examines whether the presence of women CEOs and critical mass for women directors bring significant impacts on firms' financial and environmental, social and corporate governance (ESG) performance during the subsequent period. Design/methodology/approach Using the multivariate regression analysis, this study empirically examines the impact of the shift in the demand for women directors and CEOs from the enactment of the Greek Law 4403/2016 on gender quota for corporate leadership. This study also examines the impact of the supply for women in corporate leadership, measured by the percentage of women who hold upper, middle, or lower management positions, on the presence of women directors and CEOs. Then, this study examines the impact of women directors and women CEOs on firms' subsequent financial and ESG performance. Findings Based on a sample of 71 publicly listed Greek firms and 20 Cyprus listed firms as a control group during 2006–2019, the study finds evidence that both the supply-side and the demand-side bring positive effects on greater women participation in corporate boards. However, there is no evidence that the supply and demand affect the presence of women CEOs. The presence of women CEOs has a positive effect on ESG through environmental and social pillars. The study finds evidence to support the critical mass hypothesis that firms with three or more women boards tend to have higher financial and ESG performance. Social implications Understanding the supply and demand for gender diversity in corporate leadership in countries that are considered as lagging is critical to foster the global objective to level the playing field for women to participate in corporate management leadership as important part the United Nations Sustainable Development Goal (UNSDG) 5.5. The positive impact of women directors on corporate financial and social performance can be achieved, especially when the critical mass is reached. This highlights the importance of greater gender representations in corporate boards and top executive level in order to make a meaningful social change. Originality/value This study demonstrates that the supply of women who currently hold corporate management positions has positive influence on the presence of women boards. This study also demonstrates that a national legislation that promotes gender diversity for corporate board has a positive impact on boar
本研究旨在检验企业领导层性别配额监管要求的变化是否显著影响了需求,从而增加了女性董事和女性ceo的存在。考察供给侧,该研究还考察了目前担任高层、中层或低层管理职位的合格女性的存在是否与女性董事和女性首席执行官的存在呈正相关。此外,基于临界质量假设,本研究考察了女性ceo的存在和女性董事的临界质量是否会对公司后续时期的财务和环境、社会和公司治理(ESG)绩效产生显著影响。采用多元回归分析,本研究实证检验了自希腊第4403/2016号法律颁布以来,对女性董事和首席执行官的需求变化对企业领导层性别配额的影响。本研究还考察了企业领导层中女性的供给对女性董事和首席执行官的影响,以担任高层、中层或低层管理职位的女性比例来衡量。然后,本研究考察了女性董事和女性ceo对公司后续财务和ESG绩效的影响。基于2006-2019年期间71家希腊上市公司和20家塞浦路斯上市公司作为对照组的样本,该研究发现,有证据表明,供给侧和需求侧都对女性更多地参与公司董事会产生了积极影响。然而,没有证据表明供给和需求会影响女性ceo的存在。女性ceo的存在通过环境和社会支柱对ESG产生了积极影响。该研究发现了支持临界质量假设的证据,即拥有三名或更多女性董事会的公司往往具有更高的财务和ESG绩效。了解被认为落后的国家在企业领导层中性别多样性的供求关系,对于促进为女性参与企业管理层创造公平竞争环境这一全球目标至关重要,这是联合国可持续发展目标(UNSDG) 5.5的重要组成部分。女性董事对公司财务和社会业绩的积极影响是可以实现的,特别是在达到临界数量时。这凸显了在公司董事会和高层管理人员中增加性别代表的重要性,以实现有意义的社会变革。原创性/价值本研究表明,目前担任公司管理职位的女性的供应对女性董事会的存在具有积极影响。本研究还表明,促进公司董事会性别多样性的国家立法对希腊上市公司董事会性别多样性具有积极影响。本研究还强调了在考虑企业领导层中女性的供需对公司财务和ESG绩效的影响时,整合临界质量视角的重要性。
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引用次数: 0
A critical review of cost-benefit analysis for business software investments 对商业软件投资的成本效益分析的批判性回顾
Q4 BUSINESS Pub Date : 2023-10-09 DOI: 10.1108/ajb-09-2022-0145
Sachidanandam Sakthivel
Purpose Cost-benefit (C/B) analysis helps to determine the economic feasibility of business software investments. Research literature and published practices do not recognize substantial software maintenance costs in C/B analysis. Current analyses emphasize the benefits of an initial investment but do not consider the recurring benefits of each enhancement during the software lifecycle. Such analyses could lead to incorrect investment decisions and lost business opportunities. This article aims to review current research on software lifecycle costs and develop a theoretically sound C/B analysis. Design/methodology/approach This article reviews current C/B analyses and discusses their shortcomings in treating the significant recurring maintenance costs. It analyzes the findings of various studies on software maintenance and synthesizes these findings to identify the nature of various maintenance costs and their benefits. Based on the synthesis, it theorizes various cost and benefit elements for inclusion in a revised C/B analysis. Findings This article identifies each recurring maintenance cost relevant to C/B analysis. It also identifies recurring benefits from each enhancement that hitherto have been omitted. Finally, this article discusses how these costs and benefits should be treated in the revised C/Bs analysis. Research limitations/implications This is a conceptual paper proposing a new C/B analysis and requires an empirical validation. Practical implications This article provides a revision of the C/B analysis that is long overdue. It will help to justify a software investment correctly, rank software projects that compete for limited funds and help create a sound software project portfolio. Since 20% of software products may incur 80% of software investment, this analysis will help to make correct software investments and avoid lost business opportunities. This article also describes a practical method to use the revised C/B analysis. Originality/value This article provides a revision of the C/B analysis that is long overdue. It will help to justify a software investment correctly, rank software projects that compete for limited funds and help create a sound software project portfolio. Since 20% of software products may incur 80% of software investment, this analysis will help to make correct software investments and avoid lost business opportunities. This article also describes a practical method to use the revised C/B analysis.
目的成本效益(C/B)分析有助于确定商业软件投资的经济可行性。研究文献和已发表的实践并没有在C/B分析中认识到大量的软件维护成本。当前的分析强调了初始投资的收益,但没有考虑在软件生命周期中每次增强的重复收益。这样的分析可能会导致错误的投资决策和失去商业机会。本文旨在回顾当前关于软件生命周期成本的研究,并开发理论上合理的C/B分析。本文回顾了当前的C/B分析,并讨论了它们在处理重要的经常性维护成本方面的缺点。它分析了关于软件维护的各种研究结果,并综合了这些研究结果,以确定各种维护成本的性质及其收益。在综合的基础上,它将各种成本和效益因素理论化,以纳入修订后的C/B分析。本文确定了与C/B分析相关的每个经常性维护成本。它还指出了迄今为止被忽略的每次增强的重复好处。最后,本文讨论了在修订后的C/ b分析中应该如何处理这些成本和收益。这是一篇提出新的C/B分析的概念性论文,需要实证验证。这篇文章提供了对C/B分析的修订,这是姗姗来迟的。它将有助于正确地证明软件投资的合理性,对竞争有限资金的软件项目进行排序,并帮助创建一个健全的软件项目组合。由于20%的软件产品可能招致80%的软件投资,这种分析将有助于做出正确的软件投资,避免失去商业机会。本文还描述了一种使用修改后的C/B分析的实用方法。这篇文章对C/B分析进行了修订,这是人们期待已久的。它将有助于正确地证明软件投资的合理性,对竞争有限资金的软件项目进行排序,并帮助创建一个健全的软件项目组合。由于20%的软件产品可能招致80%的软件投资,这种分析将有助于做出正确的软件投资,避免失去商业机会。本文还描述了一种使用修改后的C/B分析的实用方法。
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引用次数: 0
The Influence of New IPO Firms on Incumbent Performance: An Empirical Investigation 新上市公司对在职绩效影响的实证研究
Q4 BUSINESS Pub Date : 2023-10-05 DOI: 10.33423/ajm.v23i3.6442
Tapan Seth, Prasad Vemala
Market entry of new IPO firms adds to the competition of any industry, however, the impact on competitors may differ depending on several factors. Our study contributes to the literature on IPOs and incumbent performance by providing empirical evidence of the importance of firm specific characteristics in determining performance. Using a sample of 232 firms, we found that the strategic content of an IPO firm's prospectus affects the short-term pricing of incumbents during an IPO. Specifically, our findings suggest that IPO firms that signal high levels of exploitative tendencies in their prospectus have a negative impact on incumbents’ performance. Incumbent firms’ high degree of involvement in the focal business segment of the IPO firm tends to negatively impact their performance. Finally, technologically diversity of incumbents attenuates the negative impact of new IPOs.
新上市公司的市场进入增加了任何行业的竞争,然而,对竞争对手的影响可能取决于几个因素。我们的研究通过提供公司特定特征在决定绩效中的重要性的经验证据,对ipo和在职绩效的文献做出了贡献。利用232家公司的样本,我们发现IPO公司招股说明书的战略内容会影响现有公司在IPO期间的短期定价。具体而言,我们的研究结果表明,在招股说明书中表现出高度剥削倾向的IPO公司对现有公司的绩效有负面影响。现有公司对IPO公司的重点业务部门的高度参与往往会对其业绩产生负面影响。最后,现有企业的技术多样性减弱了新ipo的负面影响。
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引用次数: 0
Structural Modifications of International Business Theory and Policy in the Time of Covid-19 新冠肺炎时期国际商业理论与政策的结构性调整
Q4 BUSINESS Pub Date : 2023-09-29 DOI: 10.33423/ajm.v23i3.6425
Zdzisław W. Puślecki
The main aim of this work is the presentation of the structural modifications of contemporary international business. International trade in the XXI century has been strongly affected by the force of the economic crisis and COVID-19. The changes are evident in the growing importance of international trade to national economies and to domestic groups within those economies, in the closer linkages between trade and other international issues. Despite the undeniable benefits of the multilateral WTO forum for trade liberalization, the rapid increase of North-South bilateral and multilateral Free Trade Areas (FTAs) begs a systematic explanation for why some forums are prioritized relative to others. This work presents the mercantilist tendencies in the international trade policy, the theory of public choice in foreign trade policy, protectionist pressures in different political systems, the level of protectionist pressures, food producers’ pressure, and conflicts between the tendencies to sustainable international trade liberalization and environmental protection, the increasing importance bilateral agreements in the foreign trade policy and international economy in the time of COVID-19.
这项工作的主要目的是介绍当代国际商业的结构变化。21世纪的国际贸易受到经济危机和2019冠状病毒病的强烈影响。国际贸易对各国经济和这些经济中的国内集团的重要性日益增加,贸易与其他国际问题之间的联系更加密切,这些变化是显而易见的。尽管世贸组织多边论坛对贸易自由化有不可否认的好处,但南北双边和多边自由贸易区(fta)的迅速增加需要一个系统的解释,为什么一些论坛相对于其他论坛优先考虑。本作品呈现了国际贸易政策中的重商主义倾向、对外贸易政策中的公共选择理论、不同政治制度下的保护主义压力、保护主义压力的程度、食品生产者的压力、可持续国际贸易自由化倾向与环境保护之间的冲突、双边协议在对外贸易政策和国际经济中的重要性日益增加。
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引用次数: 1
New Tactics for the Rapidly Changing Business Environment: How Cognitive Flexibility Can Help Small Business Withstand the Next Storm 快速变化的商业环境的新策略:认知灵活性如何帮助小企业抵御下一次风暴
Q4 BUSINESS Pub Date : 2023-09-29 DOI: 10.33423/ajm.v23i3.6424
Martin S. Bressler, Mark E. Bressler
Emotional intelligence is often touted as one of the most important leadership skills, and with good reason. According to Goleman, emotional intelligence refers to the ability to identify, understand, and manage emotions in oneself and others. Researchers John Mayer and Peter Salovey initially coined the term “emotional intelligence” in 1990 (Salovey & Mayer, 1990) but became popularized later in 2005 by psychologist Daniel Goleman (Goleman, 2005). Researchers today define emotional intelligence as the ability to understand and manage your own emotions, as well as recognize and influence the emotions of those around you. Research, however, increasingly points to the importance of cognitive flexibility during rapidly changing conditions, such as the COVID-19 pandemic. Cognitive flexibility provides us with the ability to adapt our behavior to achieve goals under new environmental conditions. In this paper, the authors introduce cognitive flexibility as a critical business skill and offer ways to implement cognitive flexibility in your business or organization.
情商经常被吹捧为最重要的领导技能之一,这是有充分理由的。根据戈尔曼的说法,情商是指识别、理解和管理自己和他人情绪的能力。研究者John Mayer和Peter Salovey在1990年首次创造了“情商”一词(Salovey &但后来在2005年被心理学家Daniel Goleman (Goleman, 2005)推广。如今,研究人员将情商定义为理解和管理自己情绪的能力,以及识别和影响周围人情绪的能力。然而,研究越来越多地指出,在COVID-19大流行等快速变化的条件下,认知灵活性的重要性。认知灵活性为我们提供了在新的环境条件下调整行为以实现目标的能力。在本文中,作者介绍了认知灵活性作为一项关键的业务技能,并提供了在您的业务或组织中实现认知灵活性的方法。
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引用次数: 0
A Quasi-Longitudinal Examination of the Cube One Framework 立方体框架的准纵向检验
Q4 BUSINESS Pub Date : 2023-09-29 DOI: 10.33423/ajm.v23i3.6423
Richard E. Kopelman, Jeffrey Augugliaro, Ann C. Brandwein, Roger McKechnie
This paper begins by explaining the nature and premises undergirding the Cube One Framework, insofar as the authors assume that most readers have never heard of it. The Framework is multi- dimensional, focusing on the interests of employees, customers, and the enterprise, and it is also based on multiple fields of inquiry. i.e., Organizational Behavior, Marketing, Operations Management, etc. The present research is the first study to obtain repeated measure data pertinent to the Cube One Framework. Practices prior to the onset of COVID (before March 2020) were obtained retrospectively in addition to practices in the Fall 2022. Because data were obtained at one point in time, the present undertaking is characterized as employing a quasi-longitudinal design. Although three static hypotheses were supported, the cross-lagged panel analysis was not because (only) the relatively new 5-item behavior-based measure, indicated that there was a significant decline in Organizational Performance (t = -3.59; p < .001).
本文首先解释Cube One框架的性质和前提,作者假设大多数读者从未听说过它。该框架是多维的,关注员工、客户和企业的利益,并且基于多个探究领域。即组织行为学、市场营销、运营管理等。本研究是第一个获得与Cube One框架相关的重复测量数据的研究。除了2022年秋季的实践外,还回顾性地获得了COVID发病前(2020年3月之前)的实践。由于数据是在一个时间点上获得的,因此目前的工作的特点是采用准纵向设计。虽然三个静态假设得到支持,但交叉滞后面板分析并不是因为(仅)相对较新的5项基于行为的测量表明,组织绩效显著下降(t = -3.59;p & lt;措施)。
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引用次数: 0
Decentralization in Blockchain: Reconsidering Change Management Theories 区块链中的去中心化:重新考虑变革管理理论
Q4 BUSINESS Pub Date : 2023-09-11 DOI: 10.33423/ajm.v23i3.6376
Sebastien Vendette, Tomas G. Thundiyil
This paper explores the implications of blockchain technology's decentralization for traditional change management theories. As digital technologies continue to disrupt organizational structures, blockchain stands out with its unique feature of decentralization, challenging the centralized premise inherent in many existing change management theories. While influential and widely applied, these theories are largely predicated on certain fundamental assumptions about organizations and the nature of change, often assuming a centralized structure where authority and decision-making are concentrated at the top. However, with its inherent decentralization, blockchain technology democratizes decision-making and authority, disrupting traditional power dynamics and posing significant challenges to these assumptions. The present paper aims to address the gap in the current literature by exploring how blockchain's decentralization challenges and expands our current theories of change management wherein we propose theoretical adjustments and potential new constructs for change management. By doing so, we contribute to the evolving discourse on change management in the digital age and illuminate the transformative potential of blockchain’s decentralization and its implications for our understanding and practice of managing organizational change.
本文探讨了区块链技术的去中心化对传统变革管理理论的启示。随着数字技术不断颠覆组织结构,区块链以其独特的去中心化特征脱颖而出,挑战了许多现有变革管理理论中固有的集中化前提。虽然这些理论具有影响力并得到广泛应用,但它们在很大程度上是建立在有关组织和变革本质的某些基本假设之上的,这些假设通常假设是一个权力和决策集中在高层的中央集权结构。然而,由于其固有的去中心化,区块链技术使决策和权威民主化,破坏了传统的权力动态,并对这些假设提出了重大挑战。本文旨在通过探索b区块链的分散化如何挑战和扩展我们当前的变革管理理论来解决当前文献中的空白,其中我们提出了变革管理的理论调整和潜在的新结构。通过这样做,我们为数字时代变革管理的不断发展的话语做出了贡献,并阐明了b区块链去中心化的变革潜力及其对我们理解和管理组织变革实践的影响。
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引用次数: 0
Determinants of blockchain adoption and organizational performance in the healthcare sector in India 印度医疗保健部门采用区块链和组织绩效的决定因素
IF 0.8 Q4 BUSINESS Pub Date : 2023-08-03 DOI: 10.1108/ajb-12-2022-0206
Gaurav Kabra
PurposeBlockchain technology (BCT) has multiple benefits across industries in varied contexts, but limited organizations have adopted such disruptive innovative technologies in the healthcare industry in India. The research on advancing the understanding of blockchain adoption (BCA) determinants in India's healthcare industry is limited. Thus, the study aims to identify the BCA determinants in the healthcare sector in India. Further, the impact of BCA was examined on organizational performance (OP).Design/methodology/approachThe study utilizes Technology, Organization, and Environment (TOE) framework to investigate the determinants of BCA in the healthcare sector in India. The data were gathered using a seven-point Likert seven-point ranging from “strongly agree” to “strongly disagree” from 272 respondents working in the healthcare industry in India. The relationship within the framework was investigated using structural equation modeling.FindingsThe results demonstrate the positive impact of top management support, organizational size, organizational readiness, competitive pressure and government support on BCA in the healthcare sector. On the other hand, compatibility, security and privacy issues do not affect BCA. The results emphasize and validate blockchain’s importance in improving OP in the healthcare sector. Further, the results indicate that non-technological factors are paramount to improving BCA within the healthcare sector. Organizations should invest in employee training and development to ensure their staff have the necessary knowledge and skills to effectively manage BCT.Research limitations/implicationsThe model was developed for BCA in the healthcare sector in the Indian context; however, the model applies to other countries with the same business environment. Hence, the model can be further examined in diverse countries to generalize the findings.Practical implicationsThe study offers valuable insights into the factors that influence BCA and OP in the healthcare sector. The results of this research can be used to inform policy decisions and guide practitioners toward promoting and facilitating the use of BCT in healthcare organizations.Originality/valueTo the best of the author’s knowledge, the present study is the first of its kind to examine the TOE framework in BCA within the healthcare sector and its implications on OP.
区块链技术(BCT)在不同背景下具有跨行业的多种优势,但在印度的医疗保健行业,有限的组织采用了这种颠覆性的创新技术。在印度医疗保健行业推进区块链采用(BCA)决定因素的理解的研究是有限的。因此,该研究旨在确定印度医疗保健部门的BCA决定因素。在此基础上,研究了BCA对组织绩效的影响。设计/方法/方法本研究利用技术、组织和环境(TOE)框架来调查印度医疗保健部门BCA的决定因素。数据收集使用七点李克特七点从“非常同意”到“非常不同意”从272名受访者在印度的医疗保健行业工作。利用结构方程模型研究了框架内的关系。研究结果表明,高层管理支持、组织规模、组织准备程度、竞争压力和政府支持对医疗保健行业BCA有积极影响。另一方面,兼容性、安全性和隐私问题不影响BCA。结果强调并验证了b区块链在改善医疗保健部门OP方面的重要性。此外,结果表明,非技术因素是至关重要的,以改善医疗保健部门内的BCA。组织应投资于员工培训和发展,以确保其员工拥有有效管理BCT所需的知识和技能。研究局限性/意义该模型是为印度医疗保健部门的BCA开发的;然而,该模型适用于具有相同商业环境的其他国家。因此,该模型可以在不同的国家进一步检验,以概括研究结果。实际意义本研究对影响医疗保健行业BCA和OP的因素提供了有价值的见解。本研究的结果可用于为政策决策提供信息,并指导从业人员在医疗保健组织中促进和促进BCT的使用。原创性/价值据作者所知,本研究是同类研究中第一个在医疗保健部门内检查BCA中的TOE框架及其对OP的影响。
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引用次数: 0
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American Journal of Business
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