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The Antecedents of Instagram Store Purchase Intention: Exploring the Role of Trust in Social Commerce Instagram商店购买意愿的前因:探讨信任在社交商务中的作用
IF 2.8 Q2 Business, Management and Accounting Pub Date : 2022-12-12 DOI: 10.1177/09722629221133887
Asma, Afsha Afreen
Social media platforms are now serving the dual purpose of social interaction as well as commercial transactions. It is an extension of e-commerce on social media, leveraging social support for shopping purposes. This study has taken selected community-related factors and vendors-related factors to investigate their impact on purchase intention from Instagram store. Acknowledging that social commerce possesses a different environment than that of e-commerce, we have also tested the mediating role of trust in determining consumer purchase intention from an Instagram store. The present study used the Stimulus–Organism–Response model along with trust transference theory and psychological reactance theory to propose a theoretical framework to understand purchase intention with regard to the Instagram store. This study has tested the impact of physical shopping constraint on purchase intention which had previously not been tested empirically with regard to social commerce. Taking empirical data from 304 Instagram users, the study revealed community factors to have a more significant impact than vendors attributes. The findings of the study advance our understanding of how purchase intention is formed on Instagram store and highlight the importance of trust in this mechanism.
社交媒体平台现在服务于社交互动和商业交易的双重目的。它是电子商务在社交媒体上的延伸,利用社交支持来购物。本研究选取了与社区相关的因素和与供应商相关的因素来研究它们对Instagram商店购买意愿的影响。由于社交电商的环境与电子商务不同,我们也测试了信任在决定消费者从Instagram商店购买意愿方面的中介作用。本研究运用刺激-有机体-反应模型,结合信任迁移理论和心理抗拒理论,提出了一个理解Instagram商店购买意愿的理论框架。本研究测试了实体购物约束对购买意愿的影响,而这一影响此前并未在社交商务中得到实证检验。从304名Instagram用户的经验数据中,该研究发现社区因素比供应商属性具有更显著的影响。本研究的发现促进了我们对Instagram商店购买意愿形成机制的理解,并突出了信任在这一机制中的重要性。
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引用次数: 2
Predicting Impulsive Consumer Behaviour Toward Handicrafts in India 预测印度消费者对手工艺品的冲动行为
IF 2.8 Q2 Business, Management and Accounting Pub Date : 2022-12-12 DOI: 10.1177/09722629221135231
Akanksha Choudhary, Poonam Mishra
Consumer behaviour is easy to define in terms of planned and implemented marketing activities. While it has been researched for big companies and products. The unexplored side of consumer behaviour lies in impulsive purchase actions. Impulse buying tendency (IBT) can be defined as the sudden, powerful, and persistent urge to buy something immediately. Based on market observations, and available literature, handicrafts as a product face more impulsive actions rather than planned, therefore the factors chosen for this study refer to analyze the relevance of IBT in terms of handicrafts purchase actions. Independent variables are attractiveness (AT), cultural and traditional values (CTV), learning (LN), and environment (EN). The research was examined by SEM analysis using AMOS 24. It was founded that there exists a mediating effect of IBT on consumer purchasing behaviour. The results of this study will enhance the understanding of small business holders and craft artisans regarding the influential behaviour of consumers and their impulse actions to increase the demand for their handmade products.
消费者行为很容易根据计划和实施的营销活动来定义。虽然它已经研究了大公司和产品。消费者行为未被探索的一面在于冲动购买行为。冲动购买倾向(IBT)可以定义为突然的、强烈的、持续的立即购买某种东西的冲动。根据市场观察和现有文献,手工艺品作为一种产品面临的更多是冲动行为,而不是计划行为,因此本研究选择的因素是为了分析IBT与手工艺品购买行为的相关性。自变量为吸引力(AT)、文化和传统价值(CTV)、学习(LN)和环境(EN)。用AMOS 24进行扫描电镜分析。研究发现,IBT对消费者购买行为存在中介作用。本研究的结果将增进小企业主和手工艺人对消费者的影响行为和他们的冲动行为的理解,以增加对他们的手工制品的需求。
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引用次数: 0
Determinants of Green Consumer Behaviour among Indian Consumers: An ISM Approach 印度消费者绿色消费行为的决定因素:ISM方法
IF 2.8 Q2 Business, Management and Accounting Pub Date : 2022-12-04 DOI: 10.1177/09722629221131100
Z. Fatima, Mohd Abdul Moid Siddiqui, Rahela Farooqi
The dynamic changes in the environment and the global market scenario, has also changed the way consumers approach a product. In the recent past, it has been observed that consumers are getting more inclined towards green purchases. This has resulted in the emergence of a new field of research called ‘green consumerism’ or green consumer behaviour. Many researchers have highlighted the reasons, patterns, barriers and enablers of green consumer behaviour. With the help of previous literature and expert opinions, 11 key determinants of green consumer behaviour have been identified operating in the Indian market. Interpretive structural modelling (ISM) has been used to develop a framework to show the interrelationship among the identified determinants and how it affects the customer’s green purchase behaviour.
环境和全球市场的动态变化,也改变了消费者接近产品的方式。最近,人们观察到消费者越来越倾向于绿色消费。这导致了一个新的研究领域的出现,称为“绿色消费主义”或绿色消费者行为。许多研究人员强调了绿色消费行为的原因、模式、障碍和促成因素。在以前的文献和专家意见的帮助下,绿色消费者行为的11个关键决定因素已经确定在印度市场运作。解释结构模型(ISM)已被用于开发一个框架,以显示确定的决定因素之间的相互关系,以及它如何影响客户的绿色购买行为。
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引用次数: 0
Boosting Employees’ Performance through the Affective Commitment and Transformational Leadership: The Role of Employee Engagement as a Mediator 情感承诺与变革型领导对员工绩效的提升:员工敬业度的中介作用
IF 2.8 Q2 Business, Management and Accounting Pub Date : 2022-12-02 DOI: 10.1177/09722629221130847
Adil Mansoor, Sazali Abdul Wahab, Sarwat Jahan, Ariful Islam
The current study explores boundary conditions and underlying mechanisms through which commitment and transformational leadership (TFL) affects customer service representatives (CSRs) performance in the telecom sector. Additionally, it investigates how and why the engagement of employees mediates the relationship of commitment and leadership with the productivity of employees. Data collected from the CSRs of telecom companies were analyzed through SmartPLS. The results revealed a positive relationship between leadership style, organizational commitment, and employees performance. This research also found the complementary mediation of employee engagement. Therefore, this research provides evidence regarding effective management style and the requirement of a conducive work environment that nurtures engagement and commitment within CSRs. Furthermore, it stresses the need for a psychological bond between leaders and employees, which fosters productivity with the help of engagement. Organizational efforts directed to enhance performance would be fruitful in a culture that promotes TFL style, commitment, and engagement of employees as performance is largely dependent on these attributes.
本研究探讨了电信行业承诺和变革型领导(TFL)影响客户服务代表(csr)绩效的边界条件和潜在机制。此外,它还调查了员工敬业度如何以及为什么中介承诺和领导与员工生产力的关系。从电信公司csr收集的数据通过SmartPLS进行分析。结果显示,领导风格、组织承诺与员工绩效之间存在正相关关系。本研究还发现了员工敬业度的互补中介作用。因此,本研究提供了有效的管理风格和有利于企业社会责任的工作环境的要求的证据,以培养企业社会责任中的参与和承诺。此外,它还强调领导者和员工之间需要建立一种心理联系,通过敬业度来促进生产力。在促进TFL风格、承诺和员工参与的文化中,旨在提高绩效的组织努力将取得丰硕成果,因为绩效在很大程度上取决于这些属性。
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引用次数: 1
Case Analysis II: Srikrishna Motors—Using Data to Manage Dealership Performance 案例分析II: Srikrishna motors -使用数据来管理经销商绩效
IF 2.8 Q2 Business, Management and Accounting Pub Date : 2022-12-01 DOI: 10.1177/0972262921996522
Sreeram Sivaramakrishnan
Srikrishna Motors, set up in Bengaluru, Karnataka, was the authorized dealership of Loadmaster, the third largest truck manufacturer in India. Mr Singh, a first-generation entrepreneur, had set up the dealership in 1987, and in 2019 was operating out of three showrooms. Loadmaster had two major products—Light & Medium Duty and Heavy Duty (HD). Srikrishna Motors was dealing solely in the latter category of products. Since Loadmaster was a late entrant to the HD category, its products were relatively difficult to sell. The showrooms were located in three cities in South India, Bengaluru, Vijayanagaram and Chennai, to serve the states of Karnataka (KN), Andhra Pradesh (AP) and Tamil Nadu (TN), respectively. Srikrishna derived its revenues from sales of trucks and the services provided to existing and new customers. In addition to vehicle sales, revenues also accrued from sale of insurance and financing products, after sales service, sale of accessories, spares and annual maintenance contracts. Ravi Krishnan, the CEO of Srikrishna Motors, had to evaluate his direct reports who were the three branch managers (BMs) responsible for each of the showrooms. The three markets were quite different in their characteristics and the performance of the branches was also quite different. The challenge for Krishnan was to relatively assess the performance of the BMs despite these differences.
成立于卡纳塔克邦班加罗尔的斯里克里希纳汽车公司是印度第三大卡车制造商Loadmaster的授权经销商。辛格是第一代企业家,他于1987年成立了这家经销店,2019年在三个展厅中运营。Loadmaster有两个主要的产品-轻型和中型和重型(HD)。克里希纳汽车公司只经营后一类产品。由于Loadmaster是HD类别的后来者,其产品相对较难销售。这些展示厅分别位于印度南部的三个城市,班加罗尔、维杰亚纳加拉姆和金奈,分别为卡纳塔克邦、安得拉邦和泰米尔纳德邦服务。Srikrishna的收入来自卡车销售以及为现有和新客户提供的服务。除了汽车销售,收入还来自保险和理财产品的销售、售后服务、配件、备件的销售和年度维修合同。Ravi Krishnan, Srikrishna Motors的首席执行官,必须评估他的直接下属,也就是负责每个展厅的三个分公司经理(BMs)。这三个市场的特点有很大的不同,分支机构的表现也有很大的不同。Krishnan面临的挑战是,在存在这些差异的情况下,相对地评估bm的性能。
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引用次数: 0
Logistic Regression Analysis for Prediction of Financial Failure: Evidence from Central Public Sector Enterprises in India 财务失败预测的逻辑回归分析:来自印度中央公共部门企业的证据
IF 2.8 Q2 Business, Management and Accounting Pub Date : 2022-11-29 DOI: 10.1177/09722629221135241
B. Pardeshi
The present study is intended to predict the financial failure of Central Public Sector Enterprises (CPSEs) in India using financial factors that cause the failure and show how the probability of failure can be effectively explained. This study is obvious because of the growing failure of the enterprises in India and the factors that push them to fail obviously calls into question the sustainable financial health of these enterprises. Policies, regulations and new strategies should be developed to help management and policymakers to examine the factors that affect the likelihood of failure. For this study, 27 heavy, medium and light engineering enterprises were chosen as a sample, with a 10-year study period. The magnitude of firm-specific endogenous factors in determining and/or explaining the failure of enterprises is revealed by principal component analysis. Binary logistic regression was used to examine these variables. The result of logistic regression has an accuracy of 83.9% in predicting the failure. According to the findings, working capital, net profit, return on assets, gross value added to capital employed, labour cost to sales, capital–output ratio and sales to total assets are the financial factors that significantly impact the probability of failure. Financial health was also examined using the Altman Z-score model. The results demonstrate the negative Z-score recorded by failure enterprises and distressed category enterprises. The study shows that the CPSEs failure can be avoided if indications and influencing factors are established in time and the correct prediction model is applied to enhance the financial situation.
本研究旨在利用导致失败的财务因素来预测印度中央公共部门企业(cpse)的财务失败,并展示如何有效地解释失败的概率。这项研究是显而易见的,因为印度企业的失败越来越多,推动它们失败的因素显然使这些企业的可持续财务健康受到质疑。应制定政策、法规和新战略,以帮助管理人员和决策者审查影响失败可能性的因素。本研究以27家重、中、轻工程企业为样本,研究周期为10年。主成分分析揭示了决定和/或解释企业失败的企业特有内生因素的大小。使用二元逻辑回归来检验这些变量。逻辑回归结果对故障的预测准确率为83.9%。根据研究结果,营运资金、净利润、资产回报率、已使用资本的总增加值、销售劳动力成本、资本产出率和销售与总资产的比率是显著影响失败概率的财务因素。财务健康状况也使用Altman Z-score模型进行检验。结果表明,失败类企业和困境类企业的z得分均为负。研究表明,如果及时建立适应症和影响因素,并运用正确的预测模型改善财务状况,可以避免CPSEs的失效。
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引用次数: 1
What Determines MOOC Success? Validation of MOOC Satisfaction Continuance Model 是什么决定了MOOC的成功?MOOC满意度持续模型的验证
IF 2.8 Q2 Business, Management and Accounting Pub Date : 2022-11-26 DOI: 10.1177/09722629221131386
Jinal Shah, Monica Khanna
Advancements in the field of educational technology have made Massive Open Online Courses (MOOCs) ubiquitous. MOOCs are accessible from anywhere, anytime and without any entry–exit criteria. The initial acceptance of MOOCs has been studied in the extant research, but limited studies have delved into understanding the factors impacting post-adoption usage behaviour. The aim of this research is to investigate the factors influencing MOOCs’ satisfaction and continuance intention using an integrated model derived from the Information System Success and Expectancy Confirmation Model. The study has proposed MOOC Satisfaction Continuance Model using existing scales and empirically tested it with a cross-sectional research design. Structured questionnaire was employed for collecting primary data from 513 respondents using a convenience sample. A partial least square structural equation modelling technique was employed using SMART PLS for testing the hypothesized relationships of the model. The study’s findings demonstrate that perceived usefulness, hedonic motivation, information quality and system quality positively impact the satisfaction of MOOCs. Moreover, perceived usefulness, hedonic motivation and satisfaction significantly influence the continued use intention. The study’s findings will be beneficial to MOOC platform providers, universities and facilitators in understanding and designing effective learning systems.
教育技术领域的进步使得大规模在线开放课程(MOOCs)无处不在。mooc可以随时随地访问,没有任何进出标准。现有研究对mooc的初始接受度进行了研究,但深入了解影响采用后使用行为的因素的研究有限。本研究的目的是利用信息系统成功与期望确认模型的集成模型来探讨mooc满意度和继续意愿的影响因素。本研究利用现有量表提出了MOOC满意度持续模型,并采用横断面研究设计对其进行了实证检验。采用结构化问卷法,对513名调查对象采用方便抽样法收集原始数据。采用偏最小二乘结构方程建模技术,使用SMART PLS来检验模型的假设关系。研究结果表明,感知有用性、享乐动机、信息质量和系统质量正向影响mooc满意度。感知有用性、享乐动机和满意度对持续使用意愿有显著影响。研究结果将有助于MOOC平台提供商、大学和服务商理解和设计有效的学习系统。
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引用次数: 2
Shareholder Activism and Dividend Policy of the Firms: The Moderating Role of Financial Distress 股东激进主义与公司股利政策:财务困境的调节作用
IF 2.8 Q2 Business, Management and Accounting Pub Date : 2022-11-26 DOI: 10.1177/09722629221129086
Shailesh Rastogi, Jagjeevan Kanoujiya, Kuldeep Singh
Shareholder activism (SHA) has caught the fancy of all the stakeholders in the corporate world, including policymakers. It is here for the long haul. However, the role of SHA in operating performance and valuation is equivocal. In addition, there is a dearth of research on SHA’s impact on profit distribution decisions. This research gap is the primary motivation for the current study. Measuring SHA is a challenge, which is undertaken in the study in the form of building an SHA index. Panel data of 76 diversified non-financial firms is gathered for 5 years (2015–2016 to 2019–2020). Static and dynamic panel data econometrics are deployed to estimate three models (baseline, square and model with the interaction term). It is found that SHA linearly and positively impacts the dividend pay-out. In addition, financial stability (inverse of financial distress) positively moderates the SHA’s association for dividends. Investors preferring dividends can use these findings to their gain, is one of the main implications of the study. It is recommended that policymakers should take some legislative action to protect managers from the negative influence of SHA, especially regarding dividend decisions.
股东行动主义(SHA)已经吸引了企业界所有利益相关者的注意,包括政策制定者。它是长期存在的。然而,SHA在经营业绩和估值中的作用是模棱两可的。此外,关于SHA对利润分配决策影响的研究也比较少。这一研究缺口是本研究的主要动机。对SHA的测量是一项挑战,在本研究中以构建SHA指数的形式承担了这一挑战。收集了76家多元化非金融企业5年(2015-2016年至2019-2020年)的面板数据。使用静态和动态面板数据计量经济学来估计三种模型(基线、平方和带有交互项的模型)。结果表明,SHA对股利支付具有线性正向影响。此外,金融稳定(财务困境的逆)正调节SHA与股息的关联。偏爱股息的投资者可以利用这些发现来获得收益,这是本研究的主要含义之一。建议政策制定者采取一些立法行动,保护管理者免受SHA的负面影响,特别是在股息决策方面。
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引用次数: 1
Investors’ Preference for Creating Impact: (A study to understand impact investors’ preference while making investment in India) 投资者对创造影响力的偏好:(一项了解影响力投资者在印度投资偏好的研究)
IF 2.8 Q2 Business, Management and Accounting Pub Date : 2022-11-26 DOI: 10.1177/09722629221131110
Prerna Rathee, Shalini Aggarwal
The main aim of this article is to analyse the preference of impact investors when it comes to the selection of ventures for investment. The study has been conducted with the sole objective of trying to evaluate the choices of impact investors in the Indian market. In addition to this, the present study strives to find out how a certain venture turns out to be the most preferred area of investment and what instrument is preferred to invest in for impact investments, and the criteria that guide investors to arrive at their choice of investment portfolios in Indian impact investment market. A choice-based conjoint experiment has been done in which respondents have to rank the different options which were generated by orthogonal arrays based on their preference. The preference function was computed by using OLS regression. It has been revealed through this study that while deciding to invest for impact, first preference is accorded to stage of investment in terms of highest importance value which was ensued by their behavioural penchant to do impact investment. Impact investors are inclined to invest in social ventures having the most innovative ideas in response to addressing social problems. The most preferred area of investment is the healthcare sector which is ensued by agriculture and education. The real behaviour of an individual cannot be predicted through an online survey, which restricts the generalization of the study. This study presents a simple yet empirical tool that will undoubtedly aid social entrepreneurs, impact investors and other investors to understand the leanings of impact investors and allows them to understand in a better way, how investors’ behaviour differs while making investment decisions in India. The findings will also help policymakers to create a more conducive environment for impact investing in India. The article is unique in the sense that it endeavours to analyse the impact investors’ preferences and choices with the application of conjoint analysis in the Indian perspective.
本文的主要目的是分析影响投资者在选择投资企业时的偏好。这项研究的唯一目的是试图评估印度市场上影响力投资者的选择。除此之外,本研究还试图找出某一风险投资如何成为最受欢迎的投资领域,以及在印度影响投资市场中,什么工具是最受欢迎的投资工具,以及指导投资者选择投资组合的标准。在一个基于选择的联合实验中,受访者必须根据自己的偏好对正交数组生成的不同选项进行排序。采用OLS回归计算偏好函数。通过本研究揭示,在决定投资影响力的同时,第一偏好被赋予最高重要性价值的投资阶段,随后是他们的行为倾向于做影响力投资。影响力投资者倾向于投资于对解决社会问题有最具创新性想法的社会企业。最受欢迎的投资领域是医疗保健部门,其次是农业和教育。个人的真实行为不能通过在线调查来预测,这限制了研究的泛化。这项研究提出了一个简单而实证的工具,毫无疑问,它将帮助社会企业家、影响力投资者和其他投资者了解影响力投资者的倾向,并使他们能够更好地了解投资者在印度做出投资决策时的行为差异。研究结果还将帮助决策者为印度的影响力投资创造更有利的环境。本文的独特之处在于,它试图分析影响投资者的偏好和选择,并在印度的角度应用联合分析。
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引用次数: 0
Proactively Seeking Challenges for Job Satisfaction: The Interplay of Psychological Ownership Among IT Sector Professionals 主动寻求工作满意度的挑战:IT行业专业人员心理所有权的相互作用
IF 2.8 Q2 Business, Management and Accounting Pub Date : 2022-11-26 DOI: 10.1177/09722629221132655
Mimi Moulik, V. N. Giri
The coronavirus pandemic has put the spotlight on employee happiness and well-being. Employees’ job satisfaction in a post-COVID-19 scenario is a vital concern for academics and organizations. It is a crucial research question to decipher if employees can proactively rise to challenging job demands and achieve job satisfaction. Also, though the role of job crafting has been studied as an antecedent of job satisfaction, it has not been examined in alliance with job-based psychological ownership (PO). Taking note of this, this study examines the mediating role of job-based PO between seeking challenging job demands (SCJD) and job satisfaction (JS). The study contributes to the growing understanding of post-pandemic employee JS. It provides preliminary empirical evidence of the enabling roles of job-based PO and proactive job crafting in achieving JS. Data for the study were collected from Information Technology (IT) and IT enabled Services (ITeS) sector employees in India using online questionnaires. One hundred eighty-four solicited responses were included in the data analysis and analysed using SPSS and AMOS. Results establish that employees SCJD experience higher job satisfaction. The mediating effect of PO on the association between SCJD and JS has been found. The results have both practical and theoretical implications. This study provides evidence of the beneficiary aspect of proactive employee behaviour. Managers can adopt mechanisms to enable job crafting and ownership. JS can be enhanced by raising the levels of PO and proactive crafting undertaken by SCJD to further learning opportunities at work. Limitations of the study have been discussed.
冠状病毒大流行使员工的幸福和福祉成为人们关注的焦点。在covid -19后的情况下,员工的工作满意度是学术界和组织关注的一个重要问题。员工是否能够主动应对具有挑战性的工作需求并获得工作满意度是一个至关重要的研究问题。此外,虽然工作制作的作用已被研究作为工作满意度的先决条件,但尚未与基于工作的心理所有权(PO)联合研究。鉴于此,本研究考察了基于工作的PO在寻找挑战性工作需求(SCJD)和工作满意度(JS)之间的中介作用。该研究有助于加深对大流行后员工JS的理解。它提供了初步的经验证据,证明基于工作的PO和主动的工作制作在实现JS中的支持作用。该研究的数据是通过在线问卷从印度信息技术(IT)和IT服务(ITeS)部门的员工中收集的。184份征求的反馈被纳入数据分析,并使用SPSS和AMOS进行分析。结果表明,SCJD员工的工作满意度较高。已经发现了PO在SCJD和JS之间的关联中的中介作用。研究结果具有实践意义和理论意义。本研究提供了积极主动员工行为的受益方面的证据。管理者可以采用一些机制来实现工作塑造和所有权。JS可以通过提高PO水平和SCJD承担的主动制作来增强,从而在工作中获得更多的学习机会。讨论了本研究的局限性。
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引用次数: 0
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Vision-The Journal of Business Perspective
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