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E-Commerce and the Last Mile in Urban Goods Distribution: Criticalities and the Need for Change 电子商务与城市商品配送的最后一公里:关键与变革的必要性
IF 0.6 4区 工程技术 Q3 Social Sciences Pub Date : 2021-06-01 DOI: 10.19272/202106702001
C. Burlando, Andrea Vella
The disruptive innovation of e-commerce on incoming and outgoing flows has led to a marked increase in traffic volumes over the so-called last mile. This increase has inevitably impacted urban infrastructures ill prepared for such higher flows and related negative externalities. Moreover, fierce competition and ever more complex customer demand weigh on firms' logistic chains in the form of increased delivery charges and operational inefficiencies simply to preserve market share. This situation is likely to worsen as e-commerce continues to expand and uncertainty over Covid 19 persists. The last mile is a rapidly changing yet problematic link in the logistic chain since: - customers expect free and fast delivery;- logistic companies need to satisfy increasingly demanding customer delivery needs;- urban roads, already overloaded with flows of people and traditional goods, face significant increases in the size of these flows together with the rapid speed of change;- these complex changes are not a priority on policy makers' agenda. All these changes will transform the concept of the city. The purpose of this paper is to provide an updated overview of the current condition for urban deliveries as well as to analyse challenges and identify opportunities for future improvements. This paper reviews recent developments in e-commerce and the urban freight transport solutions used. Specifically, the work provides a complete overview of the critical factors affecting e-Commerce's last mile (failed deliveries, returns, packaging, role of customer satisfaction). The paper also highlights gaps in current research on the topic (i.e. data collection on load factors, externalities, warehousing space and related impacts) as well as within the political agenda (i.e. regulation for efficiency in delivery, planning of collection points and their accessibility, green urban policies, consumer environmental awareness).
电子商务对进出流量的颠覆性创新,导致所谓的“最后一英里”的交通量显著增加。这种增加不可避免地影响到城市基础设施,因为它们对这种更高的流量和相关的负面外部因素准备不足。此外,激烈的竞争和日益复杂的客户需求给企业的物流链带来了压力,其形式是运费的增加和运营效率的低下,而这仅仅是为了保持市场份额。随着电子商务的持续扩张和Covid - 19的不确定性持续存在,这种情况可能会恶化。最后一英里是物流链中一个快速变化但又存在问题的环节,因为:客户期望免费和快速的配送;物流公司需要满足日益苛刻的客户配送需求;城市道路已经因人流和传统货物的流动而超载,面临着这些流动规模的显著增加和快速变化;这些复杂的变化并不是决策者议程上的优先事项。所有这些变化都将改变城市的概念。本文的目的是对城市运输的现状提供一个最新的概述,并分析挑战和确定未来改进的机会。本文回顾了电子商务和城市货运解决方案的最新发展。具体地说,这项工作提供了影响电子商务最后一英里(失败的交付、退货、包装、客户满意度的作用)的关键因素的完整概述。本文还强调了当前关于这一主题的研究(即关于载客量、外部性、仓储空间和相关影响的数据收集)以及政治议程(即对交付效率的监管、收集点的规划及其可达性、绿色城市政策、消费者环境意识)中的差距。
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引用次数: 0
Combined optimization methodology for operational planning and service policies: a case study of urban ropeway transport 运营规划与服务政策的组合优化方法:以城市索道运输为例
IF 0.6 4区 工程技术 Q3 Social Sciences Pub Date : 2020-12-01 DOI: 10.19272/202006703006
R. Martinod, O. Bistorin, L. Castañeda, N. Rezg
The long-term efficiency of transport operator profit and the benefits for passengers conduce to opposite results. Actually, intervention by previous decision-makers to pursue one of the two goals generate opposite results on the other, forcing decision-makers to a difficult trade-off. The aim of this work is to provide a model that analyses, in an integrated perspective, operation and Service Policies (SPs), making an appropriate synthesis on both policies. This work proposes a cost-model formulation to optimize the merged operation and SPs to improve the current exploitation strategies according the service and maintenance activities. The proposed work is based on the following approaches : (i) a numerical model for the operation policy to determine the profit value of different working periods ; (ii) a stochastic process for the passenger flow that considers the uncertainty of passenger travel to compute the benefits according to their travel time ; and (iii) a cost-based optimization to bring together the operation and SPs. Finally, the proposed optimization model is applied to a massive urban ropeway operation of a public transportation system, in which the current SPs has been evaluated, considering the established transportation operation.
运输经营者利润的长期效率与旅客的利益是相反的结果。实际上,之前的决策者为了追求其中一个目标而进行的干预,会在另一个目标上产生相反的结果,迫使决策者做出艰难的权衡。这项工作的目的是提供一个模型,从综合的角度分析运营和服务政策(SPs),并对这两个政策进行适当的综合。本文提出了一种成本模型,根据服务和维护活动对合并运营和服务提供商进行优化,以改进现有的开发策略。建议的工作基于以下方法:(i)营运政策的数值模型,以确定不同工作期间的利润值;(ii)考虑乘客出行的不确定性,根据乘客出行时间计算收益的随机客流过程;以及(iii)以成本为基础的优化,将营运和服务供应商整合在一起。最后,将所提出的优化模型应用于一个大规模城市公共交通系统的索道运营,在考虑现有交通运营的情况下,对当前的SPs进行了评估。
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引用次数: 4
Can process and lean thinking optimize order picking performance 流程和精益思维能优化订单挑选性能吗
IF 0.6 4区 工程技术 Q3 Social Sciences Pub Date : 2020-12-01 DOI: 10.19272/202006704001
Sanja Dalton, Bijana Stošić
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引用次数: 0
An Analysis of Inverse of Airport Choice Leakage in China Multi-Airport Regions 中国多机场区域机场选择泄漏逆分析
IF 0.6 4区 工程技术 Q3 Social Sciences Pub Date : 2020-04-01 DOI: 10.19272/202006701005
Lan Yu, Lianjie Jin, Zixuan Peng, Jiaming Liu, Yonglei Jiang, Baozhen Yao
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引用次数: 1
Statistical analysis of Texas state highways' cost indices 德克萨斯州高速公路成本指数的统计分析
IF 0.6 4区 工程技术 Q3 Social Sciences Pub Date : 2020-01-01 DOI: 10.19272/202006701002
Amirreza Mahpour
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引用次数: 0
The feasibility of road safety bonds 道路安全债券的可行性
IF 0.6 4区 工程技术 Q3 Social Sciences Pub Date : 2019-01-01 DOI: 10.19272/201906702005
Leentje Ann Sourbron, J. Roosen, W. Marneffe, Lode Vereeck
alternative financing; evidence-based policy; road safety; Social Impact Bonds; social impact investment
替代性融资;以证据为基础的政策;道路安全;社会影响债券;社会影响投资
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引用次数: 1
Effects of systemic elements in autonomous vehicles platooning 系统因素对自动驾驶车辆队列的影响
IF 0.6 4区 工程技术 Q3 Social Sciences Pub Date : 2019-01-01 DOI: 10.19272/201906704004
B. Song, Y. Ko
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引用次数: 0
Evaluating urban freight transport policies within complex urban environments 在复杂的城市环境中评估城市货运政策
IF 0.6 4区 工程技术 Q3 Social Sciences Pub Date : 2018-12-01 DOI: 10.19272/201806703008
G. Sanz, Rafael Pastor Moreno, Ernest Benedito Benet, Bruno Domenech Léga
Urban Freight Transport (UFT) entails significant advantages for the economic growth of cities, but can also hamper population quality of life, obstructing vehicles and people movements while exacerbating environmental problems. Many initiatives have been engaged by many city administrators in order to efficiently manage UFT, evaluating different policies at a global scale. From the perspective of operators, most works analyze a limited set of policies or only focus on the benefits of companies. In this work, a decisionmaking process is used to evaluate a large set of UFT policies, through different attributes representing the advantages and limitations of each policy over promoter companies and the society. To do so, an ex-ante procedure in five steps is proposed to classify the policies: (1) attributes definition, (2) attributes weighting, (3) policy-attribute assessment, (4) policy ranking, and (5) feasibility threshold satisfaction. The whole process is supported on consultations to 26 experts regarding shop supply and restocking activities within complex urban environments. Results show a classification of the analyzed policies, according to their suitability for implementation ; which could be extended (directly or with small adjustments) to other contexts, given the flexibility of the decision-making procedure developed.
城市货运(UFT)为城市的经济增长带来了巨大的优势,但也会影响人口的生活质量,阻碍车辆和人员的流动,同时加剧环境问题。为了有效地管理UFT,许多城市管理者已经采取了许多举措,在全球范围内评估不同的政策。从经营者的角度来看,大多数研究都是分析有限的一套政策,或者只关注企业的利益。在这项工作中,通过不同的属性来表示每个政策相对于发起人公司和社会的优势和局限性,使用决策过程来评估大量的UFT政策。为此,提出了一种分五步的事前流程对策略进行分类:(1)属性定义,(2)属性加权,(3)策略属性评估,(4)策略排序,(5)可行性阈值满意度。整个过程是在同26名专家就复杂的城市环境中的商店供应和补充存货活动进行协商后得到支助的。结果表明,根据政策实施的适宜性,对所分析的政策进行了分类;考虑到所制定的决策程序的灵活性,可以(直接或稍加调整)将其扩展到其他情况。
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引用次数: 3
Eco-labeling and sustainable urban freight transport : How much are people willing to pay for green logistics ? 生态标签和可持续城市货运:人们愿意为绿色物流支付多少钱?
IF 0.6 4区 工程技术 Q3 Social Sciences Pub Date : 2018-12-01 DOI: 10.19272/201806704006
Paolo Polinori, E. Marcucci, V. Gatta, Simona Bigerna, C. Bollino, Silvia Micheli
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引用次数: 14
A classification for the redistributive effects of investments in transport infrastructure 交通基础设施投资再分配效应的分类
IF 0.6 4区 工程技术 Q3 Social Sciences Pub Date : 2018-12-01 DOI: 10.19272/201806704008
Domingo Penyalver, M. T. Calvet
The efficiency of major transport projects in terms of resources should be always a critical factor in decision-making. The method traditionally used to evaluate the socioeconomic profitability of investments in transport infrastructure is cost-benefit analysis. However, efficiency benefits are unevenly distributed among the project’s stakeholders and, in practice, transport infrastructure investment entails a diversity of redistributive effects that are actually relevant in the decision-making process. The reality is that investment decisions are made on the basis of some form of explicit or implicit use of multi-criteria analysis encompassing both the results obtained in the cost-benefit analysis and other policy (or simply political) considerations implying some sort of redistribution. This paper proposes a classification of the differential impacts of major transport infrastructure projects (redistribution effects), including territorial, social, environmental and intergenerational impacts. Its aim is to generate awareness of their existence and to facilitate their consideration in the decision-making process so it becomes more transparent. Redistribution effects, which should be considered alongside the socioeconomic and financial assessment, are seldom reflected in a systematic way in the decisions on major infrastructure investments. The proposed classification should facilitate a more consistent incorporation of these effects in the decision-making process.
主要运输项目在资源方面的效率应始终是决策的一个关键因素。传统上用于评估交通基础设施投资的社会经济盈利能力的方法是成本效益分析。然而,效率效益在项目的利益相关者之间分配不均,而且在实践中,交通基础设施投资需要在决策过程中实际相关的各种再分配效应。现实情况是,投资决策是在某种形式的明确或隐含地使用多标准分析的基础上作出的,这些分析既包括在成本效益分析中获得的结果,也包括暗示某种再分配的其他政策(或简单的政治)考虑。本文提出了主要交通基础设施项目的差异影响分类(再分配效应),包括领土、社会、环境和代际影响。其目的是使人们认识到这些问题的存在,并促进在决策过程中对其进行审议,从而使决策过程更加透明。再分配效应应该与社会经济和财务评估一起考虑,但在重大基础设施投资决策中很少以系统的方式反映出来。拟议的分类应有助于在决策过程中更一致地纳入这些影响。
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引用次数: 3
期刊
International Journal of Transport Economics
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