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Ecological Analysis of a Tourism Business Network 旅游商业网络的生态分析
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2015-11-24 DOI: 10.7819/RBGN.V17I56.1837
C. E. T. Torres, Jesús Carrillo Rodríguez
Objective – Institutionalism as an adaptation theory has contributed to understanding of the changing characteristics in governance structures. At the same time, community ecology has enhanced the evaluation of change within organizational communities. This study aims to analyze the relations and interactions of a business network, using institutional ecology concepts. Design/methodology/approach – We applied the methods of institutionalism, as an adaptation theory, and community ecology, as evolution theory, in a network comprised of 45 businesses. Data for the flow of resources and institutional ecology were obtained using two separate instruments (designed by the researchers). Netdraw was used to graphically represent the various layers of the network and Ucinet 6 to generate the matrices. Findings – While theory identifies information, services, decisions, solutions and money as resources, as far as the workers in the businesses researched are concerned, the first four flow naturally within the business network, but money is perceived as a resource that should always originate in the other nodes of the ecosystem. Practical implications – Network stakeholders will make decisions that both strengthen relations among the members of the institutional arrangement and support the selection of institutional contexts more favorable to performing their activities. Contributions – This is the first work that applies economicevolutionary theories in order to analyze the relations and interactions within a business network.
作为一种适应理论,制度主义有助于理解治理结构的变化特征。同时,群落生态学增强了对组织群落内部变化的评价。本研究旨在运用制度生态学的概念,分析商业网络之间的关系与互动。设计/方法论/方法-我们在一个由45家企业组成的网络中应用了制度主义(作为适应理论)和社区生态学(作为进化理论)的方法。资源流动和制度生态的数据是使用两种不同的工具(由研究人员设计)获得的。Netdraw用于图形化地表示网络的各个层,Ucinet 6用于生成矩阵。研究发现——虽然理论将信息、服务、决策、解决方案和金钱视为资源,但就所研究的企业中的员工而言,前四种资源在企业网络中自然流动,但金钱被视为一种资源,应该始终源自生态系统的其他节点。实际影响——网络利益相关者将做出既能加强制度安排成员之间的关系,又能支持选择更有利于其开展活动的制度背景的决策。贡献-这是第一个应用经济进化理论来分析商业网络中的关系和相互作用的工作。
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引用次数: 1
A Distinctive Analysis of Case Study, Action Research and Design Science Research 案例研究、行动研究和设计科学研究的特色分析
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2015-11-24 DOI: 10.7819/RBGN.V17I56.2069
Aline Dresch, D. P. Lacerda, P. Miguel
Objective – This paper aims at analyzing the difference between research methods that are typical in operations management (case study and action research) with design science research. Design/methodology/approach – The paper adopts a theoreticalconceptual methodological approach, based on an extensive literature review. The literature review focused on studies that discuss the use of Case Study, Action Research and Design Science/Design Science Research.
目的:本文旨在分析运营管理中典型的研究方法(案例研究和行动研究)与设计科学研究的区别。设计/方法/方法-本文采用理论概念方法方法,基于广泛的文献综述。文献综述侧重于讨论案例研究、行动研究和设计科学/设计科学研究的使用的研究。
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引用次数: 80
Stakeholder Theory and Value Creation Models in Brazilian Firms 巴西企业的利益相关者理论与价值创造模式
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2015-09-25 DOI: 10.7819/RBGN.V17I55.2070
Natalia G. Vidal, Shawn L. Berman, H. V. Buren
O bjective – The purpose of this study is to understand how top Brazilian firms think about and communicate value creation to their stakeholders. Design/methodology/approach – We use qualitative content analysis methodology to analyze the sustainability or annual integrated reports of the top 25 Brazilian firms by sales revenue. Findings – Based on our analysis, these firms were classified into three main types of stakeholder value creation models: narrow, broad, or transitioning from narrow to broad. We find that many of the firms in our sample are in a transition state between narrow and broad stakeholder value creation models. We also identify seven areas of concentration discussed by firms in creating value for stakeholders: better stakeholder relationships, better work environment, environmental preservation, increased customer base, local development, reputation, and stakeholder dialogue. Practical implications – This study shows a trend towards broader stakeholder value creation models in Brazilian firms. The findings of this study may inform practitioners interested in broadening their value creation models.
O目标-本研究的目的是了解巴西顶级公司如何思考并向其利益相关者传达价值创造。设计/方法/方法-我们使用定性内容分析方法来分析按销售收入排名前25位的巴西公司的可持续性或年度综合报告。根据我们的分析,这些公司被分为三种主要类型的利益相关者价值创造模型:狭义、广义或从狭义向广义过渡。我们发现样本中的许多公司正处于狭义和广义利益相关者价值创造模式之间的过渡状态。我们还确定了公司在为利益相关者创造价值时讨论的七个重点领域:更好的利益相关者关系、更好的工作环境、环境保护、增加的客户基础、当地发展、声誉和利益相关者对话。实际意义-本研究显示了巴西公司更广泛的利益相关者价值创造模型的趋势。本研究的发现可为有意拓展其价值创造模式的实践者提供参考。
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引用次数: 19
Looking at Organizational Change Through the Construction and Reconstruction of the Underpinning Values of the Organization Through Interactions Among Stakeholders 从利益相关者互动对组织基础价值的建构与重构看组织变革
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2015-09-25 DOI: 10.7819/RBGN.V17I55.2124
Sueli dos Santos Leitão, Silvia Marcia Russi De Domenico
Objective – This paper attempts to understand how the stakeholders in an organization - which strives to achieve goals that are sometimes in conflict - construct and reconstruct (through their interactions) their beliefs (values related to organizational competition) and habits of action (practices). Design/methodology/approach – A qualitative single case study was conducted at a tax consulting firm in the service sector in Brazil, with ongoing organizational change. The firm seeks to find an even balance between fostering human and social development and financial earnings. Semi-structured and in-depth interviews were conducted with the founder, employees, customers and suppliers, in addition to nonparticipant observation, naturally occurring discussions, and documents. Findings – The analysis of the discursive materials showed that organizational practices reflect values formed over several years through the paradoxical tension between the world views of the founder on how the business world actually is and how it should be. The value of “coherence between what is said and what is done” permeated several reflexivity practices, when decisions were taken and the reasons underpinning them were discussed by management and employees, in pursuit of the goals initially proposed. Practical implications – This research contributes to wider-ranging reflections on the competitive world of organizations dealing with the challenges that face them, extending beyond social responsibility. It also illustrates that reflexivity may be particularly helpful in other forprofit organizations, particularly those focused on social innovation. Originality/value – This study promotes a discussion of change as a continuous process, grounded on a differentiated approach to organizational values, highlighting the emerging characteristics of organizational becoming.
目标-本文试图理解一个组织中的利益相关者如何努力实现有时存在冲突的目标-构建和重建(通过他们的相互作用)他们的信念(与组织竞争相关的价值观)和行动习惯(实践)。设计/方法/方法-在巴西的一家服务行业税务咨询公司进行了定性的单一案例研究,该公司正在进行组织变革。该公司寻求在促进人类和社会发展与财务收入之间找到平衡。除了非参与性观察、自然发生的讨论和文档之外,还对创始人、员工、客户和供应商进行了半结构化和深度访谈。研究结果-对话语材料的分析表明,组织实践反映了多年来通过创始人对商业世界实际情况和应该如何的世界观之间的矛盾张力而形成的价值观。“言行一致”的价值渗透到几个反身性实践中,当管理层和员工为了追求最初提出的目标而做出决策,并讨论支撑这些决策的原因时。实际意义-这项研究有助于更广泛地反思组织应对挑战的竞争世界,超越社会责任。它还说明,反身性在其他营利性组织中可能特别有用,特别是那些专注于社会创新的组织。原创性/价值——本研究促进了变革作为一个持续过程的讨论,基于对组织价值的差异化方法,突出了组织形成的新特征。
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引用次数: 3
Exploring Stakeholder Salience for the Adoption of Principles and Tools of Cleaner Production in Brazilian Companies 探索巴西公司采用清洁生产原则和工具的利益相关者显著性
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2015-09-25 DOI: 10.7819/RBGN.V17I55.2048
G. Neto, Moacir Godinho Filho, G. Ganga, Benny Kramer Costa
Objective – The key objective of this paper is to show the primary environmental influences exerted by the government, economic agents and society on companies for the implementation of the principles and tools of cleaner production (CP), and the attributes (power, legitimacy and urgency) used by stakeholders to coerce companies into adopting these principles. Design/methodology/approach –
目标-本文的主要目标是展示政府、经济主体和社会对公司实施清洁生产(CP)原则和工具的主要环境影响,以及利益相关者用来迫使公司采用这些原则的属性(权力、合法性和紧迫性)。设计/方法/方法——
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引用次数: 6
Stakeholder Management Capability and Performance in Brazilian Cooperatives 巴西合作社的利益相关者管理能力与绩效
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2015-09-25 DOI: 10.7819/RBGN.V17I55.2125
Yeda Maria Pereira Pavão, C. Rossetto
Objective – The aim of this paper is to relate Stakeholder Management Capability (SMC) to economic-financial and social-environmental performance. Design/methodology/approach – Data collection occurred in 26 states and the Federal District of Brazil. There was validation of 171 questionnaires answered at the strategic and tactical levels in the context of cooperatives in 13 sectors of Brazil’s economy. Structural equation modeling was used as an application to verify the data with the use of exploratory and confirmatory factor analysis. Findings – The results made it possible to verify the relationship between SMC and the social and environmental performance. The coefficient found for the relationship between SMC and economicfinancial performance also had a positive effect. Practical implications – The research results provide evidence that SMC is directly related to the economic-financial and socialenvironmental performance of cooperative organizations. SMC may also contribute to the analytical process of organizations from the statistical dimension and an applied empirical structure. Originality/value – The model reached support in both relationships with significant values, demonstrating that the dimensions and scales used to measure it were satisfactory, validating the proposed model. This finding demonstrates that these organizations have the skills to meet the requirements of and manage stakeholders, even if one person plays different roles, i.e. the cooperative member, which is basically the owner, supplier, consumer and customer.
目标-本文的目的是将利益相关者管理能力(SMC)与经济-金融和社会-环境绩效联系起来。设计/方法/方法-数据收集发生在巴西的26个州和联邦区。在巴西经济13个部门的合作社背景下,在战略和战术层面上回答的171份问卷得到了验证。采用结构方程模型作为应用,利用探索性和验证性因子分析对数据进行验证。调查结果-结果使验证SMC与社会和环境绩效之间的关系成为可能。SMC与经济财务绩效之间的关系系数也有正向影响。实践意义-研究结果提供了SMC与合作组织的经济-金融和社会环境绩效直接相关的证据。SMC还可以从统计维度和应用经验结构对组织的分析过程作出贡献。原创性/价值——该模型在两种具有显著价值的关系中都得到了支持,表明用于测量它的维度和尺度是令人满意的,验证了所提出的模型。这一发现表明,这些组织有能力满足和管理利益相关者的需求,即使一个人扮演不同的角色,即合作成员,它基本上是所有者,供应商,消费者和客户。
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引用次数: 12
Value Creation from Internationalization of Sugar Cane by-products: a multi-stakeholder view of artisanal cachaça production 甘蔗副产品国际化的价值创造:手工甘蔗生产的多方利益相关者视角
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2015-09-25 DOI: 10.7819/RBGN.V17I55.2134
Daiane Mülling Neutzling, Manoela Silveira dos Santos, M. D. Barcellos, Anna Land
Objective – The aim of this paper was to identify the strategies developed for internationalization in order to create value in the artisanal cachaca sector of Brazil. Design/methodology/approach – A multiple-case study was applied in two artisanal cachacarias. we carried out in-depth, semi-structured interviews with different stakeholders involved in supporting internationalization of these companies. To select the stakeholders we used snowball sampling. The content of the interviews was categorized and analysed according to accepted theory. Findings – Our study provides an overview of the organization and structure of the cachacarias and reveals how internationalization is adding value to this network from a multi-stakeholder view. The support of the multi-stakeholder network is in an early stage, but it offers a promising future, since there is a consumer market being developed. Political power is needed to regulate the industry. Practical implications – Business internationalization of the handmade cachaca sector is a challenge, as most companies are small and do not have adequate financial resources or proper knowledge regarding international markets. Regulatory stakeholders support the cachacarias in standardizing production and developing international strategies. The results can help to better understand the importance of collaboration embedded in stakeholder network relationships.
目标-本文的目的是确定为国际化制定的战略,以便在巴西的手工cachaca部门创造价值。设计/方法/方法-在两个手工cachacaria中应用了多案例研究。我们对参与支持这些公司国际化的不同利益相关者进行了深入的半结构化访谈。为了选择利益相关者,我们使用滚雪球抽样。根据公认的理论对访谈内容进行分类和分析。研究结果-我们的研究概述了cachacarias的组织和结构,并从多方利益相关者的角度揭示了国际化如何为该网络增加价值。多方利益相关者网络的支持还处于早期阶段,但它提供了一个充满希望的未来,因为有一个消费市场正在发展。监管该行业需要政治力量。实际影响-手工cachaca行业的业务国际化是一个挑战,因为大多数公司规模较小,没有足够的财务资源或有关国际市场的适当知识。监管利益相关者支持cachacarias标准化生产和制定国际战略。研究结果可以帮助我们更好地理解利益相关者网络关系中协作的重要性。
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引用次数: 10
An Innovative Approach to Stakeholder Theory: application in spanish transnational corporations 利益相关者理论的创新路径:在西班牙跨国公司中的应用
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2015-09-25 DOI: 10.7819/RBGN.V17I55.2056
J. Retolaza, Maite Ruiz-Roqueñi, Leire San-Jose
Objective – This paper describes a different perspective on the application of stakeholder theory, concentrating only on the interests of stakeholders rather than on their roles. The purpose of this article is to provide an option for solving Jensen’s “problem of governance”; this approach will allow the agent to manage the stakeholders having ascertained that the needs of stakeholders overlap and, accordingly, the agent should be able to monitor multiple stakes as they are aligned. Design/methodology/approach – A Delphi method was used with the aim to achieve consensus about the interests of stakeholders for companies in Spain. The confirmatory phase was based on interviews to test whether the interests identified in the preliminary study match the interests that the IBEX-35 firms recognized in relation with their stakeholders. Findings – The main contributions are: the addition of a new interestbased perspective to the different classifications made by stakeholder theory; a solution to the diversity of indicators between stakeholders and shareholders; and, finally, a proposal for an integrated accounting system, incorporating economic as well as social issues employing a common metric (monetary). Practical implications – A new perspective focusing on stakeholder interests and the confirmation that interests may converge permits the control and management of multiple principals in transnational corporations operating in different countries. Originality/value – There is a gap in the applicability of stakeholder management that the interest-based perspective can help resolve; moreover the monetization of social value is an option to efficiently manage transnational corporations.
目的-本文描述了利益相关者理论应用的不同视角,只关注利益相关者的利益,而不是他们的角色。本文的目的是为解决Jensen的“治理问题”提供一种选择;这种方法将允许代理人在确定利益相关者的需求重叠的情况下管理利益相关者,因此,代理人应该能够监控多个利益相关者,因为它们是一致的。设计/方法论/方法-采用德尔菲法,目的是就西班牙公司的利益相关者的利益达成共识。验证阶段基于访谈,以测试初步研究中确定的利益是否与IBEX-35公司认识到的与其利益相关者相关的利益相匹配。主要贡献有:在利益相关者理论的不同分类基础上增加了新的基于利益的视角;解决利益相关者和股东之间指标的多样性;最后,我提出了一个综合会计制度的建议,将经济和社会问题结合起来,采用一个共同的度量标准(货币)。实际影响-关注利益相关者利益和确认利益可能趋同的新视角允许在不同国家经营的跨国公司中控制和管理多名负责人。原创性/价值——利益相关者管理的适用性存在差距,基于利益的视角可以帮助解决这一问题;社会价值货币化是有效管理跨国公司的一种选择。
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引用次数: 14
Stakeholder Theory As an Ethical Approach to Effective Management: applying the theory to multiple contexts 利益相关者理论作为有效管理的伦理途径:将理论应用于多种情境
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2015-09-25 DOI: 10.7819/RBGN.V17I55.2647
J. Harrison, M. Sá, D. Abreu
Objective – This article provides a brief overview of stakeholder theory, clears up some widely held misconceptions, explains the importance of examining stakeholder theory from a variety of international perspectives and how this type of research will advance management theory, and introduces the other articles in the special issue. Design/methodology/approach – Some of the foundational ideas of stakeholder theory are discussed, leading to arguments about the importance of the theory to management research, especially in an international context. Findings – Stakeholder theory is found to be a particularly useful perspective for addressing some of the important issues in business from an international perspective. It offers an opportunity to reinterpret a variety of concepts, models and phenomena across may different disciplines. Practical implications – The concepts explored in this article may be applied in many contexts, domestically and internationally, and across business disciplines as diverse as economics, public administration, finance, philosophy, marketing, law, and management. Originality/value – Research on stakeholder theory in an international context is both lacking and sorely needed. This article and the others in this special issue aim to help fill that void.
本文简要概述了利益相关者理论,澄清了一些广泛持有的误解,解释了从各种国际视角审视利益相关者理论的重要性,以及这种类型的研究将如何推进管理理论,并介绍了特刊中的其他文章。设计/方法论/方法-讨论了利益相关者理论的一些基本思想,引发了关于该理论对管理研究的重要性的争论,特别是在国际背景下。发现-利益相关者理论被发现是一个特别有用的视角,从国际角度解决一些重要的商业问题。它提供了一个机会来重新解释不同学科的各种概念、模型和现象。实际意义——本文探讨的概念可以应用于国内和国际的许多环境中,并且可以应用于经济学、公共管理、金融、哲学、市场营销、法律和管理等不同的商业学科。原创性/价值——利益相关者理论在国际背景下的研究既缺乏又迫切需要。本文和本期特刊中的其他文章旨在帮助填补这一空白。
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引用次数: 189
The Influence of Ownership Concentration on Firm Resource Allocations to Employee Relations, External Social Actions, and Environmental Action 股权集中度对企业资源配置对员工关系、外部社会行动和环境行动的影响
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2015-09-21 DOI: 10.7819/RBGN.V17I55.2026
V. Crisóstomo, Fátima de Souza Freire
Objective – The purpose of this work is to examine the influence of ownership concentration on the funds allocated to CSR in Brazilian firm. Design/methodology/approach – Econometric models have been estimated, with an index of CSR as the dependent variable, and ownership concentration as the explanatory variable, together with relevant control variables suggested in the literature (profitability, leverage, growth opportunities, and firm size). A Brazilian CSR database has been built using data extracted from two different sources, one relative to CSR data and another that provides ownership structure and financial data. CSR policy is proxied by an index obtained as the ratio between funds directed to social action (employee relations, external social actions, and environmental action) and net sales. Findings – The findings indicate that CSR is positively influenced by firm ownership concentration in Brazil. Practical implications – The positive influence of ownership concentration on CSR may be an indication that large controlling shareholders of Brazilian firm may be considering CSR as an effective way to improve the image and reputation of the firm and its owners. This belief may be stimulating CSR projects and their disclosure in Brazil. Originality/value – This work is an additional contribution to the debate about the role played by ownership structure on CSR. Taking into account that the central point of Stakeholder Theory is a firm’s concern with all its stakeholders, the research builds on Stakeholder and Agency Theories by assessing the influence of large controlling shareholders on a firm’s social concerns.
目标-这项工作的目的是检查股权集中度对巴西企业社会责任分配资金的影响。设计/方法/方法-计量经济学模型已被估计,以企业社会责任指数为因变量,所有权集中度为解释变量,以及文献中建议的相关控制变量(盈利能力,杠杆率,增长机会和公司规模)。巴西企业社会责任数据库使用从两个不同来源提取的数据建立,一个与企业社会责任数据有关,另一个提供所有权结构和财务数据。企业社会责任政策由一个指数来代表,该指数是指用于社会行动(员工关系、外部社会行动和环境行动)的资金与净销售额之间的比率。研究结果-研究结果表明,巴西企业社会责任受到公司股权集中度的积极影响。实际意义-所有权集中度对企业社会责任的积极影响可能表明,巴西公司的大控股股东可能将企业社会责任视为改善公司及其所有者形象和声誉的有效途径。这种信念可能刺激了巴西的企业社会责任项目及其披露。原创性/价值——这项工作是对所有权结构在企业社会责任中所起作用的争论的额外贡献。考虑到利益相关者理论的中心点是企业对所有利益相关者的关注,本研究在利益相关者理论和代理理论的基础上,通过评估大控股股东对企业社会关注的影响。
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引用次数: 25
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