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Organizational citizenship behaviors: a glimpse in the light of values and job satisfaction 组织公民行为:价值观与工作满意度透视
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2017-04-20 DOI: 10.7819/RBGN.V19I64.2899
Taís de Andrade, Vívian Flores Costa, Vânia de Fátima Barros Estivalete, Leticia Lengler
Purpose – The main goal of this study is to analyze the influence of work related values and work satisfaction on the Organizational Citizenship Behaviors (OCB), according to the perspective of the employees of a company from the education sector. Design/methodology/approach – A survey was carried out with 244 employees of a company located in the state of Rio Grande do Sul, Brazil. The company covers publishers, elementary school and high school levels, and preparative courses for Vestibular (university entrance exam) and Concursos Publicos (exams to be admitted to the civil service), and they are acting in the education sector since 2001. Findings – The main results reveal that the work related values and work satisfaction positively influence the OCB, and the main values with higher influence on OCB are Conformity, Universalism, Benevolence, and the Satisfaction with the boss, which are the independent variables with higher influence. The only value researched that has no influence on the OCB was Power. Originality/value – The results will enable a reflection on the reasons that make these individuals work, their satisfaction with the work done and its influence on the organizational citizenship behaviors. Additionally, they may provide subsidies for the education sector, to assess the prospect of their professionals regarding their concerns, interactions and behaviors in the workplace.
目的-本研究的主要目的是分析工作相关价值观和工作满意度对组织公民行为(OCB)的影响,根据公司员工的教育部门的角度。设计/方法/方法-对位于巴西南里约热内卢格兰德州的一家公司的244名员工进行了调查。该公司从2001年开始在教育领域开展业务,内容包括出版社、小学、高中、大学入学考试和公务员考试预备课程等。研究发现-主要结果显示,工作相关价值观和工作满意度对组织公民行为具有正向影响,对组织公民行为具有较高影响的主要价值观为“从众”、“普世”、“仁慈”和“对老板满意”,这是具有较高影响的自变量。所研究的唯一对组织公民行为没有影响的值是权力。原创性/价值——调查结果将有助于反思这些人工作的原因、他们对工作的满意度及其对组织公民行为的影响。此外,他们可能会为教育部门提供补贴,以评估他们的专业人员在工作场所的关注、互动和行为的前景。
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引用次数: 15
An examination of certain antecedents of social entrepreneurial intentions among Mexico residents 对墨西哥居民社会创业意向的某些前因的考察
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2017-04-20 DOI: 10.7819/RBGN.V19I64.3129
J. Cavazos‐Arroyo, Rogelio Puente‐Díaz, Nivedita Agarwal
Purpose – The purpose of our investigation is threefold. First, we assess the role of sustainable and social values as precursors of social innovation orientation, while taking into account interests as to financial returns. Second, we examine the role of social innovation orientation as an antecedent of a social entrepreneurship attitude. Third, we examine how attitude, subjective norms and entrepreneurship self-efficacy influence intentions of beginning a social entrepreneurship venture among Mexico residents. Design/methodology/approach – We conducted 745 surveys among low-income Mexico residents who expressed interest in initiating a social entrepreneurship venture. We used structural equation modeling to test the hypothesized model. Findings – Results showed the positive influence of social values on social innovation orientation, while taking into account the influence of financial interests. Social innovation orientation, an attitude toward social entrepreneurship, entrepreneurial self-efficacy and subjective norms were identified as positive predictors of social entrepreneurial intentions. Originality/value – The paper provides useful information about the importance of values to understanding social innovation orientation and social entrepreneurship intentions.
目的-我们调查的目的有三个。首先,我们评估了可持续价值和社会价值作为社会创新导向的先导的作用,同时考虑了财务回报的利益。其次,我们考察了社会创新取向作为社会企业家态度的先决条件的作用。第三,我们考察了态度、主观规范和创业自我效能感如何影响墨西哥居民的社会创业意愿。设计/方法/方法-我们在表示有兴趣发起社会创业的低收入墨西哥居民中进行了745次调查。我们使用结构方程模型来检验假设模型。研究结果-结果显示,在考虑到经济利益的影响下,社会价值观对社会创新取向有积极影响。社会创新取向、社会创业态度、创业自我效能感和主观规范是社会创业意向的正向预测因子。原创性/价值-本文提供了关于价值观对理解社会创新取向和社会企业家意向的重要性的有用信息。
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引用次数: 45
Value allocation to stakeholder employees and its effect on the competitiveness of the banking sector 利益相关者员工的价值分配及其对银行业竞争力的影响
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2017-04-20 DOI: 10.7819/RBGN.V0I0.3199
Isac de Freitas Brandão, Andressa Silva Miranda Diógenes, M. Abreu
Purpose – This paper investigates the relationship between corporate social responsibility practices geared towards stakeholder employees and the competitiveness and productivity of Brazilian banks. Design/methodology/approach – We carried out two association statistical analyses between the proxies of competitiveness and the variables that indicated of internal social responsibility: the Jonckheere- Terpstra test and regression analysis with Feasible Generalized Least Squares (FGLS) modeling. The sample is made up of 21 banks listed in BM&FBovespa over the 2010-2014 period. Findings – The survey shows that corporate social responsibility practices geared towards employees impact the financial performance of banks. Employees’ salaries positively affected financial performance, and the latter was negatively affected by the rate of outsourcing, both explained by greater employee productivity. Employee turnover and female participation in management and governance bodies are directly related to competitiveness indicators, in a negative and positive way, respectively, with no regard to employee productivity. Originality/value – Banks that offer better CSR practices to their employees present greater financial gains and increased employee productivity. There are specific items that have the potential to lead to a competitive status, adding value to businesses and employees. This research argues that managers should identify the CSR practices that add value to their companies and the benefits derived from value allocation to employees.
目的-本文调查了面向利益相关者员工的企业社会责任实践与巴西银行的竞争力和生产力之间的关系。设计/方法/方法-我们在竞争力的代理和表明内部社会责任的变量之间进行了两项关联统计分析:Jonckheere- Terpstra检验和可行广义最小二乘(FGLS)模型的回归分析。样本由2010-2014年间在巴西商品期货交易所(BM&FBovespa)上市的21家银行组成。调查结果-调查显示,面向员工的企业社会责任实践影响了银行的财务业绩。员工工资正向影响财务绩效,后者受到外包率的负向影响,两者都可以用更高的员工生产率来解释。员工流动率和女性参与管理和治理机构分别以消极和积极的方式与竞争力指标直接相关,而与员工生产率无关。独创性/价值——为员工提供更好的企业社会责任实践的银行可以获得更大的财务收益,并提高员工的生产力。有一些特定的项目有可能带来竞争地位,为企业和员工增加价值。本研究认为,管理者应该识别为公司增加价值的企业社会责任实践,以及价值分配给员工的利益。
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引用次数: 11
Partnering based on coopetition in the interorganizational networks of tourism: a comparison between Curitiba and Foz do Iguaçu, Brazil 基于组织间旅游网络合作的伙伴关系:库里蒂巴和巴西福斯多伊瓜帕拉苏的比较
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2017-04-20 DOI: 10.7819/RBGN.V0I0.3326
A. F. Chim-Miki, Rosa M. Batista-Canino
Purpose – This paper presents a model to analyze the context and critical behavior of interorganizational partnering based on the coopetition strategy. Design/methodology/approach – This research is exploratory, and makes use of descriptive statistical methodology. Data collection was based on an entrepreneurial perception survey applied to 545 tourism firms and 49 local business associations in two Brazilian cities. Findings – The main theoretical approach of this research was to introduce a partnering model, and its variables, based on coopetition – whereas its main empirical finding was to prove that the high internal competition among participants, within the tourism sector, is a greater source of coopetition behavior than external competition itself. Shared values, mutual trust, complementarity and awareness of the competitive advantages that result from partnering co-exist with the internal competition between firms belonging to this sector. Originality/value – Coopetition in the tourism sector has been little explored, but this study confirms that coopetition is a hybrid behavior which is very suitable to explain current market relationships; it also represents the interorganizational networks generated by business associations. The value of this research was to provide a scale to measure cooperative and competitive contexts on partnering based on the coopetition strategy, which can be applied to other industries or sectors.
目的:本文提出了一个基于合作战略的组织间伙伴关系的背景和关键行为分析模型。设计/方法/方法-本研究是探索性的,并使用描述性统计方法。数据收集是基于对巴西两个城市的545家旅游公司和49家当地商业协会进行的创业认知调查。本研究的主要理论方法是引入一个基于合作的伙伴关系模型及其变量,而其主要的实证发现是证明旅游部门参与者之间的高度内部竞争比外部竞争本身是更大的合作行为来源。共同的价值观,相互信任,互补性和对合作带来的竞争优势的认识与属于该部门的公司之间的内部竞争并存。独创性/价值-旅游部门的合作很少被探索,但本研究证实,合作是一种混合行为,非常适合解释当前的市场关系;它还代表了由商业协会产生的组织间网络。本研究的价值在于提供了一个衡量基于合作战略的伙伴关系的合作与竞争情境的尺度,该尺度可应用于其他行业或部门。
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引用次数: 12
Organizational identification among Brazilian public employees: a study of the cultural sector 巴西公职人员的组织认同:文化部门的研究
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2017-04-20 DOI: 10.7819/RBGN.V19I64.3366
Flávia Cavazotte, F. Araujo, A. Abreu
Purpose – This study aims to understand the identification of public employees with the organizations in which they work by analyzing its determinants and consequences, in order to subsidize human resource management policies within these organizations. Design/methodology/approach – The study is based on data collected from two federal public institutions in the cultural sector, hereby metaphorically named “Young Executive” and “Older Lady”. A structured questionnaire was developed and voluntarily answered by employees from both organizations. The measurement and structural models were evaluated through structural equations, applying Partial Least Squares (PLS). Findings – Data analysis indicates that alignment between individuals’ values and the values of organizations is related to employees’ organizational identification with the company. The results show that there is greater organizational identification among “Older Lady” employees, as a consequence of their greater alignment to it in comparison with “Young Executive” employees. The level of organizational identification influences employees’ organizational citizenship and intention to leave these organizations. Originality/value – The study contributes to understand organizational identification among Brazilian public company employees, presenting evidence that advance knowledge on the subject and subsidize the formulation of management policies in the sector.
目的——本研究旨在通过分析其决定因素和后果,了解公职人员对其所在组织的认同,以资助这些组织内的人力资源管理政策。设计/方法/方法——该研究基于从文化部门的两个联邦公共机构收集的数据,分别命名为“年轻高管”和“年长女士”。编制了一份结构化问卷,由两个组织的员工自愿回答。测量和结构模型通过结构方程,应用偏最小二乘法(PLS)进行评估。调查结果-数据分析表明,个人价值观和组织价值观之间的一致性与员工对公司的组织认同有关。结果表明,与“年轻高管”员工相比,“老太太”员工更认同组织,这是因为他们更认同组织。组织认同水平影响员工的组织公民身份和离开这些组织的意愿。独创性/价值-该研究有助于了解巴西上市公司员工的组织认同,提供证据,促进该主题的知识,并资助该行业管理政策的制定。
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引用次数: 8
The organizational restructuring performative act under shareholder value management ideology 股东价值管理思想下的组织重组行为
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2017-04-20 DOI: 10.7819/RBGN.V19I64.2875
Patrícia Saltorato, Glauco Benatti
Purpose – This paper’s objective is to present the dynamics involving an organizational restructuring process conducted in a Brazilian subsidiary of a centenary American industrial corporation which claimed to be seeking, by means of this process, to increase the value of the company’s shares, but, which results reveal the distance between the promises and outcomes of this process, unveiling the symbolic-performative nature of such a process. Methodology – The chosen research method was the case study. The data collection involved the participant observation of a company manager (2010-2015); the conduction of non-structured interviews to the company’s managers, directors and CFO (2013-2015); documental research to the company’s internal and public sources (2010-2015); and bibliographical research to scientific papers, business press, market analysts and specialized media (2010-2015). Results – The narratives of success found in the company’s reports portray the restructuring myth as a continuous strategy, through which the company reinforces its efforts in delivering good results to shareholders. And, despite the outcomes of the case study not supporting these narratives, its performative nature legitimize the company’s commitment to the SHV management ideology towards stakeholders of the capital market, even in face of the adoption of antishareholders’ postures, such as anti-takeovers measures, the merging of the CEO and Chairman positions, its CEO perks, etc. Contributions – Paradoxically, although the researched company operates under the cold logic of finances, and under pressure to create shareholder value, it revealed to be subject to the dynamics in which the search for symbolic legitimacy plays a decisive role in maintaining its position within the hierarchy of the socially constructed field of the Management in face of other stakeholders present in the field, reinvigorating the precepts of Bourdieu’s Field Theory and the Neo- Institutional Theory.
目的——本文的目的是介绍一家百年美国工业公司的巴西子公司进行的组织重组过程的动态,该公司声称通过这一过程来提高公司股票的价值,但其结果揭示了这一过程的承诺和结果之间的距离,揭示了这样一个过程的象征性表演性质。方法论——选择的研究方法是案例研究。数据收集涉及一名公司经理的参与者观察(2010-2015年);对公司经理、董事和首席财务官进行非结构化访谈(2013-2015年);对公司内部和公共来源的文件研究(2010-2015年);以及对科学论文、商业出版社、市场分析师和专业媒体的书目研究(2010-2015年)。结果——公司报告中关于成功的叙述将重组神话描绘成一种持续的战略,通过这种战略,公司加强了为股东带来良好结果的努力。而且,尽管案例研究的结果不支持这些说法,但其表演性质使公司对资本市场利益相关者的SHV管理意识形态的承诺合法化,即使面对反股东的姿态,如反收购措施、首席执行官和董事长职位的合并、首席执行长津贴等。贡献——矛盾的是,尽管被研究的公司在冰冷的财务逻辑下运作,并在创造股东价值的压力下,它被揭示为受制于这样一种动态,在这种动态中,对象征合法性的探索在面对管理领域中的其他利益相关者时,在保持其在社会构建领域的等级制度中的地位方面发挥着决定性的作用,重振了布迪厄的领域理论和新制度理论的戒律。
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引用次数: 7
Quality Practices, Corporate Social Responsibility and the “Society Results” Criterion of the EFQM Model 质量实践、企业社会责任和EFQM模式的“社会结果”标准
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2017-04-20 DOI: 10.7819/RBGN.V0I0.3026
M. C. D. Río-Rama, J. Álvarez‐García, José Luis Coca-Pérez
Purpose – The purpose of this research is to analyze whether quality management practices implemented and carried out by the rural accommodation establishments under study influence society results obtained by organizations, which are understood as the participation therein and the development of local community.´ Design/methodology/approach – The working methodology consists of carrying out an exploratory and confirmatory factor analysis in order to test the psychometric properties of measurement scales, and the hypothesized relationships between critical factors and society results are examined using structural equation modeling. Findings – The study provides evidence of a weak relationship between the critical factors of quality and society results in rural accommodation establishments. The results suggest that process management is the only quality practice that has a direct effect on society results and the rest of the critical factors are considered antecedents of it. Originality/value – The contribution of this study, which explores the impact of the critical factors of quality on society results, is to confirm that there is an effect of the critical factors of quality on society results (social and environmental responsibilities) through the direct relationship of process management. Very few studies examine this relationship.
目的-本研究的目的是分析所研究的农村住宿机构实施和开展的质量管理实践是否影响组织获得的社会结果,这被理解为参与其中和当地社区的发展。设计/方法/方法-工作方法包括进行探索性和验证性因素分析,以测试测量量表的心理测量特性,并使用结构方程模型检查关键因素与社会结果之间的假设关系。研究结果-该研究提供了证据,证明农村住宿机构的质量关键因素与社会结果之间的关系很弱。结果表明,过程管理是唯一对社会结果有直接影响的质量实践,其余的关键因素被认为是它的先决条件。原创性/价值——本研究的贡献在于,它探讨了质量的关键因素对社会结果的影响,通过过程管理的直接关系,证实了质量的关键因素对社会结果(社会责任和环境责任)的影响。很少有研究考察这种关系。
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引用次数: 10
Do formal ao informal: executivos que migraram para o trabalho flexível 从正式到非正式:转向弹性工作的高管
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2017-03-01 DOI: 10.7819/RBGN.V0I0.2999
Han Na Kim, M. J. Tonelli, A. L. Silva
Objetivo: Dadas as mudancas ocorridas em relacao a organizacao do trabalho, contratos de trabalho flexivel estao geralmente associados com uma busca de empregados mais produtivos. O objetivo desta pesquisa e compreender as mudancas comportamentais necessarias aos executivos para enfrentar a realidade desses novos modelos flexiveis de trabalho. Delineamento/metodologia/abordagem: Este trabalho apresenta o estudo realizado na cidade de Sao Paulo (SP) com 30 executivos que migraram de contratos de trabalho formais - postos de trabalho - para formatos mais flexiveis. Achados: Os resultados mostraram que os entrevistados usam varios termos para se descreverem: consultores, independentes, franqueados, empresarios, conselheiros, entre outros, e sugeriram que eles tem de mudar suas autopercepcoes para se adaptarem a trabalhos flexiveis. Originalidade/valor: Este estudo mostra que as narrativas que esses executivos usam para ilustrar suas trajetorias profissionais estao relacionadas a maneira como lidam com o tempo, com sua rede e como devem mudar sua mentalidade e comportamento para alcancar o sucesso. Por fim, esses profissionais devem demonstrar competencia; mesmo que as vezes sejam traidos por seus gestos, voz e aparencia, demonstrando desânimo.
目标:考虑到工作组织的变化,灵活的工作合同通常与寻找更有生产力的员工有关。本研究的目的是了解高管面对这些新的灵活工作模式的现实所需的行为变化。设计/方法/方法:本文介绍了在圣保罗市(SP)对30名高管进行的研究,他们从正式的雇佣合同(工作)转向了更灵活的形式。调查结果:调查结果显示,受访者使用各种术语来描述自己:顾问、独立人士、特许经营商、企业家、顾问等,并建议他们必须改变自我认知,以适应灵活的工作。独创性/价值:这项研究表明,这些高管用来说明他们职业轨迹的叙事与他们如何处理时间、他们的人际网络,以及他们应该如何改变心态和行为以获得成功有关。最后,这些专业人员必须表现出能力;即使有时他们被自己的手势、声音和外表出卖,表现出气馁。
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引用次数: 6
NFC technology acceptance for mobile payments: A Brazilian Perspective NFC技术在移动支付中的应用:巴西视角
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2017-02-06 DOI: 10.7819/RBGN.V0I0.2315
Iviane Ramos de Luna, F. Montoro-Ríos, F. Liébana-Cabanillas, João Gil de Luna
Purpose – This study investigates the acceptance of NFC technology for payment through mobile in a Brazilian context, which allow knowing the factors that influence directly or indirectly in that acceptance. Design/methodology/approach – Through an online and selfadministered questionnaire and using the snowball sampling procedure on social networks, the final sample consisted of 423 mobile phone users in Brazil and the technique used to prove the hypotheses was the Structural Equation Model. Findings – The results show that attitude, personal innovation in IT and perceived usefulness are determinants of future intention to use the NFC technology for payments in Brazil. Originality/value – The proposed model has a predictive power of intention to use NFC payment of 71%, demonstrating that it includes background with a large predictive power of acceptance of NFC technology which led us to highlight the main implications for the management and development of new studies in this field.
目的-本研究调查了在巴西通过移动支付接受NFC技术的情况,这允许了解直接或间接影响这种接受的因素。设计/方法/方法-通过在线和自我管理的问卷调查,并在社交网络上使用滚雪球抽样程序,最终样本由巴西的423名手机用户组成,用于证明假设的技术是结构方程模型。调查结果-结果显示,态度、个人在IT方面的创新和感知有用性是决定未来在巴西使用NFC技术进行支付的意向。原创性/价值-所提出的模型对使用NFC支付的意愿的预测能力为71%,表明它包含了对NFC技术接受程度的巨大预测能力的背景,这使我们强调了对该领域新研究的管理和发展的主要影响。
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引用次数: 57
Duopoly innovation with monopoly debater 双寡头创新与垄断辩论者
IF 1.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2017-02-06 DOI: 10.7819/RBGN.V19I63.2462
You-hua Chen, P. Nie, Jin-bo Huang
Purpose – This paper highlights the interaction between innovation and financial structure under duopoly with a monopoly debater. Design/methodology/approach – By game-theory approaches, we characterize effects of debt levels on innovative investment with limited liability effect. Findings – This paper argues that higher debt levels increase both innovative investment and output. Both higher debt rate and higher debt levels act as commitment to reduce opponent firms’ net profits. Net profit for unit debt is reduced with higher debt level and higher debt rate. Originality/value – This study extends Brander and Lewis’s (1986) to innovative situation and no interior point solution is restricted.
目的——本文重点讨论了双寡头垄断下创新与金融结构之间的相互作用。设计/方法论/方法——通过博弈论方法,我们描述了债务水平对有限责任创新投资的影响。研究结果——本文认为,债务水平越高,创新投资和产出都会增加。更高的负债率和更高的债务水平都是降低对手公司净利润的承诺。单位债务的净利润随着债务水平的提高和债务率的提高而减少。独创性/价值——这项研究将Brander和Lewis(1986)的研究扩展到创新情况,并且没有内部点解决方案受到限制。
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引用次数: 4
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Rbgn-Revista Brasileira De Gestao De Negocios
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