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Influence of age in the adoption of new mobile payment systems 年龄对采用新的移动支付系统的影响
IF 1.1 4区 管理学 Q4 BUSINESS Pub Date : 2015-12-21 DOI: 10.7819/RBGN.V17I58.1989
F. Liébana-Cabanillas, Francisco Muñoz-Leiva, J. Sánchez-Fernández
Objective – The aim of this study is to propose and prove a theoretical integrative model which allows determining the relative importance of a new mobile payment system as well as the analysis of possible moderator effects of the age of its potential users within new electronic environments. Design/methodology/approach – To carry out this research, a web experiment based on a general population sample was conducted, in order to analyze the proposed model of behavior towards a new mobile payment system. Findings – Empirical results demonstrate that the suggested behavior pattern has an adequate adjustment showing that the age of users causes significant differences in the proposed connections between subjective rules and the facility of use and confidence, and again this last one in regard to the facility of use and the attitude toward that use. Practical implications – The conclusions and implications for management provide alternatives to consolidate this new business opportunity under the new technological developments. Originality/value – This paper is a pioneer study about the acceptance of mobile payment systems.
目标-本研究的目的是提出并证明一个理论整合模型,该模型允许确定新的移动支付系统的相对重要性,以及分析在新的电子环境中潜在用户的年龄可能的调节效应。设计/方法/方法-为了开展这项研究,进行了一个基于一般人群样本的网络实验,以分析对新的移动支付系统提出的行为模型。研究结果-实证结果表明,建议的行为模式有足够的调整,表明用户的年龄导致主观规则与使用便利和信心之间的拟议联系的显着差异,最后一个是关于使用便利和对使用的态度。实际意义-结论和对管理的意义提供了在新技术发展下巩固这一新的商业机会的替代方案。原创性/价值——这篇论文是关于移动支付系统接受度的开创性研究。
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引用次数: 26
Non-financial reports, anti-corruption performance and corporate reputation 非财务报告、反腐败绩效和企业声誉
IF 1.1 4区 管理学 Q4 BUSINESS Pub Date : 2015-12-21 DOI: 10.7819/RBGN.V17I58.2687
Maider Aldaz, I. Álvarez, J. Calvo
Objective – This paper analyzes whether the anti-corruption reporting practices of the companies are a reflection of adequate anti-corruption systems put in place by companies, or whether the disclosure is merely a tool for companies to improve their reputation and thus maintain their legitimacy. Design/methodology/approach – We apply the PLS method to the collected data in a content analysis of the sustainability reports of 31 companies within the Ibex 35 in December 2008. Theoretical foundation – In the analysis, we use both the legitimacy theory and the stakeholder theory, because we consider them as complementary theories and consistent with our approach. Findings – The results show that regarding the corruption issue there is a negative relationship between disclosure and performance, that is, companies with poor performance disclose more. On the other hand, the results reflect the existence of a positive relationship between disclosure and reputation, i.e. report information to interested parties enhances the perception of stakeholders about the company. This finding could be justified by the above two theories. However, we can’t conclude that companies with good performance disclose information to key stakeholders in order to strengthen relations, as stated by the stakeholder theory. Practical implications – this study provides evidence of how companies use non-financial reporting-specifically anti-corruption data- to improve corporate reputation. It is also noted that reporting practices not necessarily have to be in accordance with the actual anti-corruption practices of firms.
目的-本文分析公司的反腐败报告实践是否反映了公司建立了适当的反腐败制度,或者披露是否仅仅是公司提高声誉从而保持其合法性的工具。设计/方法/方法-我们在2008年12月对Ibex 35指数内31家公司的可持续发展报告进行了内容分析,并将PLS方法应用于收集的数据中。理论基础-在分析中,我们同时使用合法性理论和利益相关者理论,因为我们认为它们是互补的理论,与我们的方法一致。发现-结果表明,在腐败问题上,披露与绩效之间存在负相关关系,即绩效较差的公司披露更多。另一方面,结果反映了披露与声誉之间存在正相关关系,即向利益相关者报告信息增强了利益相关者对公司的认知。这一发现可以由上述两个理论来证明。然而,我们并不能得出利益相关者理论认为,业绩良好的公司为了加强关系而向关键利益相关者披露信息的结论。实际意义:本研究提供了企业如何利用非财务报告——特别是反腐败数据——来提高企业声誉的证据。还应指出,报告做法不一定要与公司的实际反腐败做法一致。
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引用次数: 19
Impacto de las tecnologías de información y comunicación en el desempeño de la negociación internacional 信息和通信技术对国际谈判绩效的影响
IF 1.1 4区 管理学 Q4 BUSINESS Pub Date : 2015-12-17 DOI: 10.7819/rbgn.v17i54.1901
J. A. Cano, J. J. Baena
Este articulo establece las relaciones entre el nivel de importancia de las Tecnologias de Informacion y Comunicacion (TIC), la frecuencia de uso de estas herramientas, y la eficiencia y eficacia alcanzada en los procesos de negociacion internacional.
在国际谈判过程中,信息和通信技术(ict)的重要性水平、这些工具的使用频率和效率之间的关系。
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引用次数: 18
Learning styles and academic performance in Distance Education: a research in specialization courses 远程教育学习方式与学习成绩:专业课程研究
IF 1.1 4区 管理学 Q4 BUSINESS Pub Date : 2015-12-16 DOI: 10.7819/RBGN.V17I57.1852
Denise Mendes da Silva, Edvalda Araújo Leal, J. M. Pereira, J. D. O. Neto
Objective – The objective of the study is to identify whether learning styles impact academic performance and online and face-to-face assessment activities in Distance Education. Design/methodology/approach – Learning styles were mapped using the Index of Learning Styles (ILS) of Felder and Soloman (1991). For data analysis, generalized linear models methodology was adopted; the Wald test was used to evaluate the effect of the factors. Theoretical foundation - This research is based on cognitive theory. The model of Felder and Silverman (1988) underlies the ILS of Felder and Soloman (1991), which classifies learning styles into four dimensions: Active / Reflective; Sensory / Intuitive; Visual / Verbal; Sequential / Global. Findings – (i) The predominant profile of the sample consists of the following styles: active, sensory, verbal and sequential; (ii) learning styles impacted academic performance only in the Active / Reflective dimension; (iii) significant differences were found between the mean of online and face-to-face assessment activities only in the Sensory / Intuitive dimension; (iv) the means of online assessment activities are larger in every styles dimensions. Practical implications – Contributions for: (i) professors, as to how to choose and shape teaching strategies, i.e, to adopt teaching techniques that are appropriate to students’ characteristics; (ii) for students, knowing their learning style is important to understand and develop new learning strategies; (iii) educational managers, who can use knowledge about learning styles to structure the LMS with better use of resources and promoting student learning.
目的-本研究的目的是确定学习方式是否影响远程教育中的学习成绩以及在线和面对面的评估活动。设计/方法论/方法——学习风格是使用Felder和Soloman(1991)的学习风格指数(ILS)绘制的。数据分析采用广义线性模型方法;采用Wald检验评价各因素的影响。理论基础-本研究基于认知理论。费尔德和西尔弗曼(1988)的模型是费尔德和所罗门(1991)学习风格理论的基础,后者将学习风格分为四个维度:主动/反思;感官/直觉;视觉/语言;顺序/全局。调查结果- (i)样本的主要特征包括以下风格:主动、感官、口头和顺序;(ii)学习风格仅在主动/反思维度上影响学习成绩;(iii)仅在感官/直觉维度上,在线和面对面评估活动的平均值之间存在显著差异;(iv)在线评估活动的手段在每个风格维度上都更大。实际意义-对以下方面的贡献:(i)教授如何选择和塑造教学策略,即采用适合学生特点的教学技巧;(ii)对学生而言,了解自己的学习风格对了解和发展新的学习策略很重要;(iii)教育管理者,他们可以利用学习风格的知识来构建LMS,更好地利用资源,促进学生的学习。
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引用次数: 9
Estilos gerenciais dos dirigentes de pequenas empresas: estudo baseado no ciclo de vida organizacional e nos conceitos de funções e papéis do administrador 小企业管理者的管理风格:基于组织生命周期和管理者角色概念的研究
IF 1.1 4区 管理学 Q4 BUSINESS Pub Date : 2015-12-16 DOI: 10.7819/RBGN.V17I57.1650
Jair de Oliveira, Edmundo Escrivão Filho, M. S. Nagano, A. Ferraudo
Objective – To identify the managerial styles of small business managers at every stage of the organizational life cycle, considering managers’ work, approaches to process and roles. Methodology – This research was considered of applied nature, of quantitative approach, as descriptive from the point of view of the objectives, and as a survey because of its technical procedures. Seventy companies belonging to the metallurgical-mechanical industry in Sao Paulo, Brazil, took part in the study. Theoretical framework – It was found that the owner of small businesses change the valuation of the functions and of the roles of the administrator, according the company's development stage. Three management styles have been identified as the most prominent of small business owner, considering the organizational life cycle. Findings – It was found that the owner of small businesses change the valuation of the functions and of the roles of the administrator, according the company's development stage. Three management styles have been identified as the most prominent of small business owner, considering the organizational life cycle. Contributions – This research presents evidence that there is a relationship between the functions and roles of managers (theorized for large companies) and the work carried out by small business leaders, as well as the feasibility of researching the functions and roles of managers alongside each other, rather than individually, as most other studies do.
目标-确定小企业管理者在组织生命周期的每个阶段的管理风格,考虑管理者的工作,过程和角色的方法。方法-这项研究被认为是应用性质的,定量的方法,从目标的角度来看是描述性的,因为它的技术程序是一项调查。巴西圣保罗冶金机械工业的70家公司参加了这项研究。理论框架——研究发现,小企业的所有者会根据公司的发展阶段改变对管理者职能和角色的评价。考虑到组织的生命周期,三种管理风格被确定为最突出的小企业主。调查结果-研究发现,小型企业的所有者根据公司的发展阶段改变了对管理者职能和角色的评价。考虑到组织的生命周期,三种管理风格被确定为最突出的小企业主。贡献——这项研究提供了证据,证明管理者的职能和角色(大公司的理论)与小企业领导者的工作之间存在关系,以及研究管理者的职能和角色的可行性,而不是像大多数其他研究那样单独研究。
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引用次数: 11
A model of susceptibility to global consumer culture 一个对全球消费文化敏感的模型
IF 1.1 4区 管理学 Q4 BUSINESS Pub Date : 2015-12-16 DOI: 10.7819/RBGN.V17I57.2434
Martín Hernani-Merino, J. Mazzon, Giuliana Isabella
Objective – Since finding simililarities between cultures is an important aspect to defining global goods, this article proposes a model to characterize and verify the impact of traits that are latent to global consumers’ susceptibility to global consumer culture (SGCC) in acquiring global brands. Design/methodology/approach – Extensive literature review and analysis of issues referring to global consumption characteristics. Theoretical framework – Reviewed literature, integrated within a seven dimension SCCG model: compliance with consumer trends; social responsibility, perception of quality, social prestige, brand credibility, perceived risk and information costs saved; that may influence buying intention. Findings – As a result, we propose an integrative theoretical model of the dimensions that make up susceptibility to global consumer culture that lead consumers to acquire globally present brands. The proposed model incolved seven constructs that influence SCCG. We also included buying intention, which is the result of susceptibility. Originality/value – The proposed model allows for better understanding of the reasons why consumers tend to buy and consume global brands. With this model, it is possible to study in depth the individual differences that refer to personal preferences for brands as global symbols and meanings. It also contributes to the work of international managers, helping them develop global branding and positioning strategies focused on the different global markets in which a global brand is marketed.
目标-由于发现文化之间的相似性是定义全球商品的一个重要方面,本文提出了一个模型来表征和验证潜在的全球消费者对全球消费文化(SGCC)的敏感性对收购全球品牌的影响。设计/方法论/方法-广泛的文献回顾和全球消费特征问题的分析。理论框架-回顾文献,整合在七维SCCG模型中:顺应消费趋势;社会责任、质量感知、社会信誉、品牌信誉、感知风险、节约信息成本;这可能会影响购买意愿。研究结果-因此,我们提出了一个综合的理论模型,该模型描述了导致消费者购买全球品牌的全球消费文化敏感性的维度。提出的模型包括七个影响SCCG的构念。我们还纳入了购买意向,这是易感性的结果。原创性/价值-提出的模型可以更好地理解消费者倾向于购买和消费全球品牌的原因。有了这个模型,就有可能深入研究个人对品牌的偏好作为全球符号和意义的个体差异。它还有助于国际管理人员的工作,帮助他们制定全球品牌和定位战略,重点关注全球品牌营销的不同全球市场。
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引用次数: 4
Percepção de valor, atratividade e intenção de compra: revisitando as técnicas de promoção de vendas 价值感知、吸引力和购买意愿:重新审视促销技巧
IF 1.1 4区 管理学 Q4 BUSINESS Pub Date : 2015-12-16 DOI: 10.7819/RBGN.V17I57.2040
Fernando O. Santini, Wagner Júnior Ladeira, C. Sampaio, Clecio Araujo Falcão
Objective – This paper aims to assess the moderating effects of the type of sales promotion on the relationship between perceived value, attractiveness and purchase intention. Design/methodology/approach – An experiment was carried out with 1161 respondents. We examined the direct relationship of perceived value (utility and hedonic) with the formation of promotion attractiveness. We then analyzed the relationship between attractiveness and the intention of buying a product on sale. Finally, we observed the moderating effects of the type of promotion on the model relationships.
目的-本文旨在评估促销类型对感知价值,吸引力和购买意愿之间关系的调节作用。设计/方法/方法-对1161名受访者进行了实验。我们考察了感知价值(效用和享乐)与晋升吸引力形成的直接关系。然后,我们分析了吸引力和购买促销产品的意愿之间的关系。最后,我们观察了晋升类型对模型关系的调节作用。
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引用次数: 5
Competitive Advantages from Horizontal Relationships in Productive Agglomerations: perceptions of local agents 生产集聚中横向关系的竞争优势:对地方代理人的看法
IF 1.1 4区 管理学 Q4 BUSINESS Pub Date : 2015-11-24 DOI: 10.7819/RBGN.V17I56.1848
L. P. Deboçã, R. Martins
Objective – This paper aims to assess to what extent relational view assumptions can explain competitive advantages perceived in the industrial agglomeration contexts of small businesses. Design/methodology/approach – We used qualitative research; two furniture centers, Misassol (SP) and Uba (MG), were examined through comparative data analysis. Data was collected through interviews with executives from 40 companies and 13 supporting organizations. The relational view and its assumptions point to factors that generate competitive advantage resulting from collaborative relationships between companies. Moreover, agglomerations provide intense relationships and are encouraged by governance entities. Findings – No competitive advantages clearly established due to relational gains were identified. The behavior of entrepreneurs in both centers tends strongly towards individualism. What agents identify as competitive advantages corresponds to situational or contextual factors in these centers and do not result from the realization of relational view assumptions, escaping from this paradigm. Relational gains can result only from subgroups that are formed through affinity, with no intervention from governance. Practical implications – Despite an agglomeration tendency within companies belonging to the furniture sector, a strong inclination towards individualism creates barriers to obtaining additional advantages resulting from relational gains, whether due to market regionalization, access of sales representatives, or logistics and tax costs, among other issues. However, actions in small groups are an important governance mechanism for that context. Contributions – Evaluate the assumptions of relational view and its explanatory power for competitive advantages in agglomerations of Brazilian furniture companies.
目的-本文旨在评估关系观点假设在多大程度上可以解释小企业产业集聚背景下的竞争优势。设计/方法论/方法——我们使用定性研究;两个家具中心Misassol (SP)和Uba (MG)通过比较数据分析进行了研究。数据是通过对40家公司和13个支持组织的高管进行采访收集的。关系观及其假设指出了企业之间的合作关系产生竞争优势的因素。此外,聚合提供了紧密的关系,并受到治理实体的鼓励。研究发现:由于关系收益,没有明确确立竞争优势。两个中心的企业家行为都强烈倾向于个人主义。代理人认为的竞争优势与这些中心的情境或背景因素相对应,而不是来自关系观点假设的实现,从而逃避了这一范式。关系收益只能从通过亲缘关系形成的子组中获得,而不需要治理的干预。实际意义——尽管属于家具行业的公司内部存在集聚趋势,但对个人主义的强烈倾向为获得关系收益带来的额外优势创造了障碍,无论是由于市场区域化,销售代表的获取,还是物流和税收成本,以及其他问题。然而,小组中的操作是该环境的重要治理机制。贡献-评估关系观点的假设及其对巴西家具公司集群竞争优势的解释力。
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引用次数: 3
Projeto Atualidades - gerador de diferencial no processo de ensino-aprendizagem: relato de um método de ensino desenvolvido em uma instituição de ensino superior 项目更新-教学过程中的差分生成器:一种在高等教育机构中开发的教学方法的报告
IF 1.1 4区 管理学 Q4 BUSINESS Pub Date : 2015-11-24 DOI: 10.7819/RBGN.V17I56.1379
Orlandy Orlandi, Ivone Junges
Objective – Being up-to-date requires reading newspapers and articles concerning issues that are relevant to professional training; the objective of this paper is to present the teaching method Atualidades project – a generator of improvement in the teaching-learning process, carried out in a higher education institution.  Design/methodology/approach – This is qualitative, exploratory research, containing testimonies by 50 students, six invited entrepreneurs and professionals, and four teachers, between years 2006 and 2010, using direct observation of students’ and guests’ presentations, document analysis of project data, and testimonies by those involved. Analytical categories: recognizing the importance of updating, relationship between selected material and subject content, awakening to the interface between theory and practice, discovery of and access to a greater amount of research sources, sharing of ideas and improvement in capacity of working in the classroom. Theoretical framework – This study considered research on teaching and learning based on systematic, disciplined, reflective and meaningful reading and interpretation of knowledge produced worldwide, which requires professionals who are connected with the world through knowledge, constant appreciation of citizens and their local, regional and international actions, in which reading is considered a promoter of prosperity and social inclusion (Lowman, 2004; Dewey, 1978; Pestalozzi, 1946). Findings – The results revealed that students, when seeking to update themselves through reading, discovered local reference business practices. Contributions – The studied teaching method contributes to education concerning teaching and learning and corroborates studies that discuss the formation of critical minds in higher education.
目标-了解最新情况要求阅读与专业培训有关的报纸和文章;本文的目的是介绍一种在高等教育机构中实施的教学方法Atualidades项目-一个改进教学过程的生成器。设计/方法论/方法——这是一项定性的、探索性的研究,包含了2006年至2010年间50名学生、6名受邀企业家和专业人士以及4名教师的证词,通过直接观察学生和嘉宾的演讲,对项目数据进行文档分析,以及参与者的证词。分析类:认识到更新的重要性,所选材料与主题内容之间的关系,意识到理论与实践之间的联系,发现和获得更多的研究资源,分享思想,提高课堂工作能力。理论框架-本研究考虑了基于系统的、有纪律的、反思性的和有意义的阅读和对世界范围内产生的知识的解释的教学和学习研究,这需要通过知识与世界联系的专业人员,不断欣赏公民及其地方、区域和国际行动,其中阅读被认为是繁荣和社会包容的推动者(Lowman, 2004;杜威,1978;裴斯塔洛齐,1946)。调查结果-结果显示,学生们在寻求通过阅读来更新自己时,发现了当地的参考商业惯例。贡献-所研究的教学方法有助于教学和学习的教育,并证实了讨论高等教育中批判性思维形成的研究。
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引用次数: 1
Human Resources Management in the Company, Performance and Sense of Commitment 公司人力资源管理,绩效与承诺意识
IF 1.1 4区 管理学 Q4 BUSINESS Pub Date : 2015-11-24 DOI: 10.7819/RBGN.V17I56.1736
Armando Cuesta Santos
Objective – The objective was to measure and to evaluate the construct “sense of commitment”, to insert it in the activities of Human Resources Management (HRM). Design/methodology/approach – The used methods were interviews, mathematic modeling, and statistical correlation. Findings – As the results, mathematical models were obtained and used to process the application of instruments with theoretical support related to the studied construct, as well as its validation for the socio-cultural particulars of Cuban companies’ employees, along with its conceptual insertion in the activities of HRM for its planning and strategic management control. Practical implications – Insertion of the “sense of commitment” in the HRM activities of the company, considering its planning and strategic management control. Contributions – The measurement of the “sense of commitment”, technically inserting it in the planning and control of the HRM activities in the company.
目标-目标是衡量和评估“承诺感”的构建,将其纳入人力资源管理(HRM)的活动。设计/方法论/方法-使用的方法是访谈,数学建模和统计相关性。研究结果-作为结果,获得了数学模型,并用于处理与研究结构相关的理论支持工具的应用,以及其对古巴公司员工社会文化特征的验证,以及其在人力资源管理活动中的概念插入,以实现其规划和战略管理控制。实际意义-在公司的人力资源管理活动中插入“承诺意识”,考虑其计划和战略管理控制。贡献-“承诺感”的测量,技术上插入它在公司的人力资源管理活动的计划和控制。
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引用次数: 2
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Rbgn-Revista Brasileira De Gestao De Negocios
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