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The Impact of COVID-19 Lockdowns on Public Libraries in the UK: Findings from a National Study 新冠肺炎封锁对英国公共图书馆的影响:一项全国性研究结果
IF 1.9 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-03-28 DOI: 10.1080/01616846.2022.2058860
David McMenemy, Elaine Robinson, I. Ruthven
ABSTRACT This paper explores how public libraries in the United Kingdom were impacted by the lockdowns imposed as a result of the COVID-19 pandemic. Freedom of Information requests were made to all UK public library services. The data received indicated that almost 65% of UK library services saw a reduction in physical loans of between 70% and 90% of pre-pandemic borrowing levels. The cumulative data also revealed that almost 120 million books that were issued in pre-pandemic years were not issued in the 2020/21 lockdown period. Meanwhile, 47% of library services saw their e-loan provision rise between 100% and 200% on pre-pandemic levels, although these numbers rose from a low base and were comparatively small when measured against physical loan losses. The data also highlighted that active membership of the public library services (members who had borrowed an item in the previous year) dropped to 40% of pre-pandemic levels across the UK. The evidence highlights that while e-loan provision rose significantly while physical library services were largely unavailable, this rise was from a very low base, and this rise in digital usage did not come close to mitigating the drop in physical borrowing that occurred across the UK. The findings of the paper suggest that even when the public had no choice but to move to digital, they did so in limited numbers when compared to usage of physical library buildings and collections.
本文探讨了英国公共图书馆如何受到COVID-19大流行导致的封锁的影响。英国所有公共图书馆都提出了信息自由要求。收到的数据表明,近65%的英国图书馆服务的实物借阅减少了疫情前的70%至90%。累计数据还显示,在大流行前几年发行的近1.2亿本书在2020/21年的封锁期间没有发行。与此同时,47%的图书馆服务的电子借阅供应在疫情前的水平上增长了100%至200%,尽管这些数字的基数较低,与实物借阅损失相比相对较小。数据还强调,英国公共图书馆服务的活跃会员(前一年借阅过图书的会员)降至疫情前水平的40%。有证据表明,虽然电子借阅的供应显著增加,而实体图书馆的服务在很大程度上是不可用的,但这一增长的基数非常低,而且数字使用的增加并没有接近于缓解整个英国实体借阅的下降。论文的研究结果表明,即使公众别无选择,只能转向数字化,与使用实体图书馆建筑和馆藏相比,他们这样做的人数也有限。
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引用次数: 9
Unmasking the Young Adults’ Library Responses during the COVID-19 Pandemic: A Case from Qatar 揭示新冠肺炎大流行期间年轻人图书馆的反应:卡塔尔的一个案例
IF 1.9 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-03-15 DOI: 10.1080/01616846.2022.2046411
Virgilio Jr Medina
ABSTRACT Providing online services and assistance to library users has become the standard practice of many libraries worldwide. It has prompted many institutions to develop strategic actions to remain relevant in the absence of physical services. Although there are numerous initiatives among public libraries for teens, there is limited literature about the provision of online services and assistance for teens during the initial months of the COVID-19 pandemic. Thus, this study seeks to highlight the services, efforts, and initiatives of Qatar National Library, specifically its Young Adult (YA) Section, in planning and implementing virtual services to address the information needs of teens during a pandemic. Additionally, this study will present information that might help library professionals design their own library plans and programs to serve young adults virtually. This paper takes a quantitative approach to share the library’s experience organizing various online events and reference services for youth development amid limited access to physical services. This case study includes information about user feedback, highlighting the teens’ experience with the library’s virtual programs.
摘要为图书馆用户提供在线服务和帮助已成为世界各地许多图书馆的标准做法。它促使许多机构制定战略行动,以便在缺乏实物服务的情况下保持相关性。尽管公共图书馆为青少年开展了许多举措,但关于在新冠肺炎大流行的最初几个月为青少年提供在线服务和援助的文献有限。因此,本研究旨在强调卡塔尔国家图书馆,特别是其青年图书馆在规划和实施虚拟服务以满足疫情期间青少年的信息需求方面的服务、努力和举措。此外,这项研究将提供信息,帮助图书馆专业人员设计自己的图书馆计划和项目,为年轻人提供虚拟服务。本文采用定量的方法来分享图书馆在获得物理服务有限的情况下组织各种在线活动和参考咨询服务以促进青年发展的经验。这个案例研究包括关于用户反馈的信息,强调青少年对图书馆虚拟程序的体验。
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引用次数: 0
Public Library-Based Social Work Field Placements: Guidance for Public Libraries Planning to Become a Social Work Practicum Site 基于公共图书馆的社会工作实习:公共图书馆规划成为社会工作实习场所的指导
IF 1.9 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-02-24 DOI: 10.1080/01616846.2022.2044264
E. Wahler, J. Ressler, Sarah C. Johnson, Colleen Rortvedt, Tasha Saecker, J. Helling, Michael A. Williams, Danielle Hoover
ABSTRACT Public libraries are increasingly faced with patron psychosocial needs, including mental health problems, substance use, homelessness, or poverty-related needs. Since library staff are often not trained to address these needs, many are choosing to host on-site social work practicum students to provide information and referrals for patrons presenting with psychosocial needs. However, little existing guidance is available about initiating a social work practicum placement, which can leave libraries unprepared and often “reinventing the wheel.” This manuscript provides guidance on the steps that should be considered by libraries intending to host their first social work practicum student.
摘要公共图书馆越来越多地面临着赞助人的心理社会需求,包括心理健康问题、物质使用、无家可归或与贫困有关的需求。由于图书馆工作人员通常没有接受过满足这些需求的培训,许多人选择在现场接待社会工作实习学生,为有心理社会需求的读者提供信息和推荐。然而,关于开始社会工作实习的现有指导意见很少,这可能会让图书馆毫无准备,而且往往会“重新发明轮子”。这份手稿为打算接待第一位社会工作实习学生的图书馆应该考虑的步骤提供了指导。
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引用次数: 8
Toward the Development of Evidence-Based Programming to Support Family Digital Media Information Needs 发展循证节目以支持家庭数位媒体资讯需求
IF 1.9 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-02-24 DOI: 10.1080/01616846.2022.2044265
Gabrielle M. Salib, June M. Abbas, Denise E. Agosto
ABSTRACT Library programming is one of the most important elements through which public libraries offer support for parents and families. Well-designed programming focused on implementing research findings can provide structured opportunities for socialization, education, and emotional support within families and among communities. Although family storytimes and book programs are fairly common in U.S. public libraries, fewer libraries offer programming to assist families in navigating the changing landscapes of digital media. In this article, we connect a research-based framework to the development of library programming based on projected social and learning outcomes. We recommend several types of programming models based on the framework for the development of a more intentional design of libraries and programming to support families and children.
图书馆规划是公共图书馆为家长和家庭提供支持的最重要的元素之一。注重实施研究成果的精心设计的规划可以为家庭和社区内的社会化、教育和情感支持提供结构化的机会。虽然家庭故事时间和读书节目在美国公共图书馆相当普遍,但很少有图书馆提供帮助家庭驾驭不断变化的数字媒体景观的节目。在本文中,我们将一个基于研究的框架与基于预期社会和学习成果的图书馆规划发展联系起来。我们推荐几种基于框架的编程模型,用于开发更有针对性的图书馆和编程设计,以支持家庭和儿童。
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引用次数: 0
Mobile Libraries and Digital Inclusion: A Study from Aotearoa New Zealand 移动图书馆与数字包容:来自新西兰奥特罗亚的研究
IF 1.9 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-01-27 DOI: 10.1080/01616846.2022.2029223
R. Bell, A. Goulding
ABSTRACT Mobile libraries serve communities in a range of ways throughout Aotearoa New Zealand and internationally but their contribution to supporting digital inclusion in non-urban areas has not been explored in depth. This paper presents data from an exploratory research project focused on how mobile libraries in Aotearoa New Zealand extend digital services to those who cannot access public library buildings services conveniently. The findings show that the mobile librarians provide a range of digital inclusion services, predominantly access to technologies and skills development and, by so doing, contribute positively to digital inclusion in non-urban areas of Aotearoa New Zealand.
摘要移动图书馆以多种方式为新西兰和国际上的社区提供服务,但尚未深入探讨其对支持非城市地区数字包容的贡献。本文介绍了一个探索性研究项目的数据,该项目的重点是新西兰奥特亚的移动图书馆如何将数字服务扩展到那些无法方便地使用公共图书馆建筑服务的人。研究结果表明,移动图书馆员提供了一系列数字包容服务,主要是获得技术和技能发展,并通过这样做为新西兰奥特亚非城市地区的数字包容做出了积极贡献。
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引用次数: 2
Modeling the Effect of Trust on Librarians’ Knowledge Sharing: Assessing the Effect of Organizational Intelligence and Organization-Based Self-Esteem as Mediators 信任对图书馆员知识共享影响的建模:组织智力和组织自尊作为中介的影响评估
IF 1.9 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-01-21 DOI: 10.1080/01616846.2021.2024326
Mojtaba Kaffashan Kakhki, Ehsan Namdar Joyame, Nargess Malakooti Asl, H. Harati
ABSTRACT The purpose of this study was to assess the effect of librarians’ trust on their knowledge sharing (KS) with regard to the role of organizational intelligence (OI) and organization-based self-esteem (OBSE) as the mediators. To do so, a theoretical model was designed and validated. To collect the data required for the study, a questionnaire was administered to a number of 212 librarians who were working in public libraries in Iran selected through stratified random sampling. For data analysis, the SMART PLS software was used. The results of the study showed that developing different types of trust in libraries through OI and OBSE increases KS. Moreover, among the factors under study, OBSE proved to have the greatest effect on the librarians’ KS. KS in libraries is supported by a variety of plans and initiatives. This study highlighted a number of organizational factors for developing the librarians’ KS. As such, library managers can make use of the librarians’ ongoing KS behavior as an efficient policy to outperform competitors. This paper contributes to the research on organizational knowledge management by elaborating on the relationship between trust and KS in staff. To the authors’ best knowledge, to date, no empirical study has been conducted on the role of trust in librarians’ KS with regard to the effect of OI and OBSE. The present study was an attempt to span this gap.
摘要本研究的目的是评估图书馆员的信任对其知识共享(KS)的影响,即组织智力(OI)和组织自尊(OBSE)作为中介的作用。为此,设计并验证了一个理论模型。为了收集研究所需的数据,通过分层随机抽样对212名在伊朗公共图书馆工作的图书馆员进行了问卷调查。数据分析采用SMART PLS软件。研究结果表明,通过OI和OBSE培养不同类型的图书馆信任会增加KS。此外,在所研究的因素中,OBSE对图书馆员的KS影响最大。图书馆的KS得到了各种计划和举措的支持。本研究强调了发展图书馆员知识库的一些组织因素。因此,图书馆管理者可以利用图书馆员持续的KS行为作为一种有效的策略来超越竞争对手。本文通过对员工信任与知识管理关系的阐述,为组织知识管理的研究做出了贡献。据作者所知,到目前为止,还没有就OI和OBSE对信任在图书馆员知识库中的作用进行实证研究。本研究试图跨越这一差距。
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引用次数: 0
Are They Facilitating the Information Poor? An Appraisal of Information Services of Public Libraries in Punjab 他们在为信息贫乏者提供便利吗?旁遮普省公共图书馆信息服务评价
IF 1.9 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2021-12-22 DOI: 10.1080/01616846.2021.2018866
Sumaira Hussain, K. Ameen
ABSTRACT Purpose The purpose of the present study was to investigate the information services provided by public libraries to information-poor in the most populous province of Punjab. In addition, the challenges faced by public libraries in providing desired information services to information-poor were reviewed. Methodology The study was quantitative in nature. The survey research method was used. The data was collected through a structured questionnaire. Findings The results indicated that public libraries were struggling to provide the required information services to information poor. Lack of government funding was one of the biggest challenges in providing required services, as reported by public libraries. Further lack of information policy and inadequate information and communication technology infrastructure were identified as key challenges in providing required information services to information poor. Originality The present study addressed the information services of public libraries to information-poor which is unique in its nature.
摘要目的本研究的目的是调查旁遮普省公共图书馆为信息贫乏者提供的信息服务。此外,还审查了公共图书馆在向缺乏信息的人提供所需的信息服务方面所面临的挑战。本研究为定量研究。采用调查研究方法。数据是通过结构化问卷收集的。调查结果显示,公共图书馆在为信息贫乏者提供所需的信息服务方面存在困难。根据公共图书馆的报告,缺乏政府资助是提供所需服务的最大挑战之一。与会者认为,进一步缺乏信息政策和信息和通信技术基础设施不足是向信息贫乏者提供所需信息服务的主要挑战。本文研究的对象是公共图书馆信息服务的特殊性。
{"title":"Are They Facilitating the Information Poor? An Appraisal of Information Services of Public Libraries in Punjab","authors":"Sumaira Hussain, K. Ameen","doi":"10.1080/01616846.2021.2018866","DOIUrl":"https://doi.org/10.1080/01616846.2021.2018866","url":null,"abstract":"ABSTRACT Purpose The purpose of the present study was to investigate the information services provided by public libraries to information-poor in the most populous province of Punjab. In addition, the challenges faced by public libraries in providing desired information services to information-poor were reviewed. Methodology The study was quantitative in nature. The survey research method was used. The data was collected through a structured questionnaire. Findings The results indicated that public libraries were struggling to provide the required information services to information poor. Lack of government funding was one of the biggest challenges in providing required services, as reported by public libraries. Further lack of information policy and inadequate information and communication technology infrastructure were identified as key challenges in providing required information services to information poor. Originality The present study addressed the information services of public libraries to information-poor which is unique in its nature.","PeriodicalId":45177,"journal":{"name":"Public Library Quarterly","volume":"42 1","pages":"287 - 305"},"PeriodicalIF":1.9,"publicationDate":"2021-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45601729","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Systematic Literature Review of the Bibliotherapy Practices in Public Libraries in Supporting Communities’ Mental Health and Wellbeing 公共图书馆支持社区心理健康和幸福的文献治疗实践系统综述
IF 1.9 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2021-12-03 DOI: 10.1080/01616846.2021.2009291
Nur Syazwanie Zanal Abidin, Norshila Shaifuddin, Wan Satirah Wan Mohd Saman
ABSTRACT The issues of mental health such as depression and anxiety create impact to the psychological, social and economic of society. Public libraries as a community center play a great role in taking actions toward mental health and well-being through bibliotherapy services. This study aims to describe the public libraries experienced in bibliotherapy and to determine the criteria of bibliotherapy services in public libraries. A systematic literature search of studies was carried out based on the PRISMA framework. The analysis of the literatures revealed a large variety of bibliotherapy framework and models – most of them are developed in country-specific and only applicable in western countries, others could be applied by public libraries across borders. The review makes clear that bibliotherapy services are importance in libraries and requires specific criteria for bibliotherapy development. It also clearly outlines the potential of bibliotherapy services in libraries as a method of improving mental health and well-being. The article raises important issues with regards to how public library should go about developing bibliotherapy services. This study contributes to the field of library and information management as it highlights the public libraries experienced in implementing bibliotherapy. Library practitioners could use the results to develop their strategies to ensure the success of the bibliotherapy as part of library services.
抑郁和焦虑等心理健康问题对社会的心理、社会和经济产生影响。公共图书馆作为社区中心,通过图书治疗服务,在促进心理健康和福祉方面发挥着重要作用。本研究旨在描述公共图书馆在阅读治疗方面的经验,并确定公共图书馆的阅读治疗服务标准。基于PRISMA框架对相关研究进行了系统的文献检索。文献分析揭示了多种多样的阅读治疗框架和模式,其中大多数是针对特定国家开发的,仅适用于西方国家,其他的可以跨国公共图书馆应用。本文明确了图书馆阅读治疗服务的重要性,并提出了图书馆阅读治疗发展的具体标准。它还清楚地概述了图书馆读书疗法服务作为一种改善心理健康和福祉的方法的潜力。本文就公共图书馆应如何开展阅读治疗服务提出了一些重要的问题。本研究突出了公共图书馆实施阅读疗法的经验,对图书馆信息管理领域有一定的贡献。图书馆从业人员可以利用研究结果制定策略,以确保图书馆服务中“阅读疗法”的成功。
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引用次数: 3
Exploring the Untapped Potential of Library-University Partnerships: A Focus on Early Learning 探索图书馆-大学合作伙伴关系的未开发潜力:关注早期学习
IF 1.9 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2021-11-22 DOI: 10.1080/01616846.2021.2002095
Michelle Taylor, M. Pratt, Mariko Whelan
ABSTRACT US Public libraries are ideal contexts to support early learning and family engagement. However, they are still not fully connected with the early childhood systems within their communities, limiting their potential impact to prepare children and families for the transition to formal schooling. Further, COVID-19 has exacerbated existing barriers to library access, particularly for historically marginalized populations. To address this gap, we contend that public library-university partnerships are one way public libraries can improve their impact and expand their reach. Public libraries and developmental researchers share similar goals and possess complementary expertise that makes a partnership approach to collaboration mutually beneficial.
摘要:美国公共图书馆是支持早期学习和家庭参与的理想场所。然而,他们仍然没有与社区内的幼儿系统完全联系起来,这限制了他们为儿童和家庭过渡到正规学校教育做好准备的潜在影响。此外,新冠肺炎加剧了现有的图书馆访问障碍,尤其是对历史上处于边缘地位的人口而言。为了解决这一差距,我们认为,公共图书馆与大学的合作是公共图书馆提高影响力和扩大影响力的一种方式。公共图书馆和发展研究人员有着相似的目标,并拥有互补的专业知识,这使得合作伙伴关系互惠互利。
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引用次数: 1
Serving the Community with Trustworthy Government Information and Data: What Can We Learn from the Public Librarians? 用值得信赖的政府信息和数据服务社区:我们能从公共图书馆员那里学到什么?
IF 1.9 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2021-10-25 DOI: 10.1080/01616846.2021.1994312
Xiaohua Zhu, J. Winberry, Kristen McBee, Ellen Cowell, Jonathan Stewart Headrick
ABSTRACT Using the semi-structured interview method, this study identifies the roles public librarians play in assisting their communities with trustworthy government information and data, and the challenges public librarians face when providing access and mediating the use of government information and data by the community. The findings of the study provide useful insights as American libraries begin to rethink and reinvent their roles in community resilience. The paper also suggests ways library and information science education can help future public librarians prepare for their roles in mediating government information and data.
摘要本研究采用半结构化访谈方法,确定了公共图书馆员在帮助社区获得值得信赖的政府信息和数据方面所扮演的角色,以及公共图书馆员提供访问和调解社区使用政府信息和资料时所面临的挑战。随着美国图书馆开始重新思考和重塑其在社区复原力中的作用,这项研究的发现提供了有用的见解。本文还提出了图书馆和信息科学教育可以帮助未来的公共图书馆员为他们在政府信息和数据中介中的角色做好准备的方法。
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引用次数: 0
期刊
Public Library Quarterly
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