Basma M. Badreddine, Yvette Blount, Alireza Amrollahi
While cancer podcasts are valuable for support and information, there is a significant gap in understanding their quality features from users’ perspectives. Understanding quality features from users’ perspectives is important to ensure that cancer-affected people receive the support they need. This study addresses this gap by combining multiple theoretical perspectives: a. the IQ assessment framework, source credibility theory, two-factor theory of website design to assess the quality of podcasts, and b. reception theory to highlight listeners’ perception of quality. These perspectives, together, enrich the concept of information systems quality and provide a comprehensive understanding of podcasts’ quality. Through semi-structured interviews with 17 cancer-affected individuals, the research found that credibility, content, and design were essential quality features, with the visual appearance serving as a motivational factor. The integration of Reception Theory highlights users’ active role in shaping quality perceptions, offering new insights into the effective design of cancer-related podcasts. This novel approach bridges a critical research gap, illuminating the complex interplay of technical and human factors in assessing podcast quality from the perspective of users.
{"title":"Integrating Users’ Perceptions to Identify Features Indicating the Quality of Cancer-Related Podcasts Provided by Non-Profit Cancer Organisations","authors":"Basma M. Badreddine, Yvette Blount, Alireza Amrollahi","doi":"10.3127/ajis.v27i0.4435","DOIUrl":"https://doi.org/10.3127/ajis.v27i0.4435","url":null,"abstract":"While cancer podcasts are valuable for support and information, there is a significant gap in understanding their quality features from users’ perspectives. Understanding quality features from users’ perspectives is important to ensure that cancer-affected people receive the support they need. This study addresses this gap by combining multiple theoretical perspectives: a. the IQ assessment framework, source credibility theory, two-factor theory of website design to assess the quality of podcasts, and b. reception theory to highlight listeners’ perception of quality. These perspectives, together, enrich the concept of information systems quality and provide a comprehensive understanding of podcasts’ quality. Through semi-structured interviews with 17 cancer-affected individuals, the research found that credibility, content, and design were essential quality features, with the visual appearance serving as a motivational factor. The integration of Reception Theory highlights users’ active role in shaping quality perceptions, offering new insights into the effective design of cancer-related podcasts. This novel approach bridges a critical research gap, illuminating the complex interplay of technical and human factors in assessing podcast quality from the perspective of users.","PeriodicalId":45261,"journal":{"name":"Australasian Journal of Information Systems","volume":"16 38","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139156264","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A trend in information systems development is for globally distributed teams to use agile methods and frameworks such as Scrum. In globally distributed (GD) software development, a known challenge is effective team communication. Researchers, however, cannot evaluate effective communication in GD teams using Scrum unless they know what effective communication means in that context. This qualitative study contributes a theoretical model of effective communication in GD Scrum teams and practical guidance for practitioners. Ten industry professionals working in GD Scrum teams were interviewed to capture their understanding of effective communication. Qualitative content analysis was used to analyse the interviews and form a basis for the model and the practical guidance. This novel model consists of communication transparency, communication quality, and communication discipline, which together lead to the alignment of team understanding (i.e., a team-level shared mental model). This theoretical model lays the ground for future research into the effect of Scrum practices on communication in GD contexts, and the effect of communication on team and project success. For practitioners, this study contributes 11 practical actions that professionals recommend for improving and sustaining effective communication.
{"title":"Effective Communication in Globally Distributed Scrum: A Model and Practical Guidance","authors":"D. Kostin, Diane Strode","doi":"10.3127/ajis.v27i0.4501","DOIUrl":"https://doi.org/10.3127/ajis.v27i0.4501","url":null,"abstract":"A trend in information systems development is for globally distributed teams to use agile methods and frameworks such as Scrum. In globally distributed (GD) software development, a known challenge is effective team communication. Researchers, however, cannot evaluate effective communication in GD teams using Scrum unless they know what effective communication means in that context. This qualitative study contributes a theoretical model of effective communication in GD Scrum teams and practical guidance for practitioners. Ten industry professionals working in GD Scrum teams were interviewed to capture their understanding of effective communication. Qualitative content analysis was used to analyse the interviews and form a basis for the model and the practical guidance. This novel model consists of communication transparency, communication quality, and communication discipline, which together lead to the alignment of team understanding (i.e., a team-level shared mental model). This theoretical model lays the ground for future research into the effect of Scrum practices on communication in GD contexts, and the effect of communication on team and project success. For practitioners, this study contributes 11 practical actions that professionals recommend for improving and sustaining effective communication.","PeriodicalId":45261,"journal":{"name":"Australasian Journal of Information Systems","volume":"7 4","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139156883","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Paltiel, Marc Cheong, Simon Coghlan, Reeva M. Lederman
The value and importance of teaching Digital Ethics within Information Systems and ICT courses is widely recognized and stand-alone or integrated digital ethics units are broadly implemented across degree courses. However, how such courses should be taught and what content they should include is a little explored topic. Using a narrative literature review methodology, this paper reviews the pedagogical theories underpinning digital ethics courses discussed in the literature and outlines approaches that deploy standalone ethics units, integrated ethics teaching, and hybrid teaching approaches and the use of interdisciplinary models. The paper identifies the employment of, and emphasis given to various moral theories in digital ethics education. The paper then discusses how our findings relating to different pedagogical approaches, degree of integration of ethics teaching, the use of interdisciplinary models and use of moral theories—are related to each other. The discussion explores trends in approaches and models for teaching digital ethics highlighted in the review, and makes recommendations for further exploration and inquiry. It concludes that the effective teaching of digital ethics will likely involve a considered combination of approaches, models and techniques, which may also be tailored to the needs of different roles and industries.
{"title":"Approaches and Models for Teaching Digital Ethics in Information Systems Courses – A Review of the Literature","authors":"M. Paltiel, Marc Cheong, Simon Coghlan, Reeva M. Lederman","doi":"10.3127/ajis.v27i0.4517","DOIUrl":"https://doi.org/10.3127/ajis.v27i0.4517","url":null,"abstract":"The value and importance of teaching Digital Ethics within Information Systems and ICT courses is widely recognized and stand-alone or integrated digital ethics units are broadly implemented across degree courses. However, how such courses should be taught and what content they should include is a little explored topic. Using a narrative literature review methodology, this paper reviews the pedagogical theories underpinning digital ethics courses discussed in the literature and outlines approaches that deploy standalone ethics units, integrated ethics teaching, and hybrid teaching approaches and the use of interdisciplinary models. The paper identifies the employment of, and emphasis given to various moral theories in digital ethics education. The paper then discusses how our findings relating to different pedagogical approaches, degree of integration of ethics teaching, the use of interdisciplinary models and use of moral theories—are related to each other. The discussion explores trends in approaches and models for teaching digital ethics highlighted in the review, and makes recommendations for further exploration and inquiry. It concludes that the effective teaching of digital ethics will likely involve a considered combination of approaches, models and techniques, which may also be tailored to the needs of different roles and industries.","PeriodicalId":45261,"journal":{"name":"Australasian Journal of Information Systems","volume":"9 18","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139156368","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Shipra Chhina, Mehmood A. Chadhar, Sally Firmin, Arthur Tatnall
An overview of challenges around blockchain adoption has revealed that there is little understanding of the process of blockchain adoption decisions, including who needs to be involved and consulted at various stages. When systems are designed to intentionally protect privacy or to obscure actors, such as blockchain platforms, it can be challenging to identify them and to understand their roles. To do this we used an Innovation Translation approach from Actor-Network Theory (Latour, 2007) which looks at the roles of both human and non-human actors. To understand the interactions among the actors involved, multiple rounds of interviews were conducted with Blockchain experts, utilising the qualitative Delphi method. The findings of this study propose a framework that provides insight into the decision-process by exploring the actors involved and their roles as they implement strategies to adopt blockchain and to convince other actors. The outcomes will assist blockchain practitioners and researchers to have an understanding of pre-adoption decisions and stakeholder involvement. Organisations considering implementing blockchain will benefit from this research as they will know where to start, who to engage, and which stakeholders are needed during the decision-making process.
{"title":"The Role of Actors in Blockchain Adoption Decisions – An Innovation Translation Perspective","authors":"Shipra Chhina, Mehmood A. Chadhar, Sally Firmin, Arthur Tatnall","doi":"10.3127/ajis.v27i0.4489","DOIUrl":"https://doi.org/10.3127/ajis.v27i0.4489","url":null,"abstract":"An overview of challenges around blockchain adoption has revealed that there is little understanding of the process of blockchain adoption decisions, including who needs to be involved and consulted at various stages. When systems are designed to intentionally protect privacy or to obscure actors, such as blockchain platforms, it can be challenging to identify them and to understand their roles. To do this we used an Innovation Translation approach from Actor-Network Theory (Latour, 2007) which looks at the roles of both human and non-human actors. To understand the interactions among the actors involved, multiple rounds of interviews were conducted with Blockchain experts, utilising the qualitative Delphi method. The findings of this study propose a framework that provides insight into the decision-process by exploring the actors involved and their roles as they implement strategies to adopt blockchain and to convince other actors. The outcomes will assist blockchain practitioners and researchers to have an understanding of pre-adoption decisions and stakeholder involvement. Organisations considering implementing blockchain will benefit from this research as they will know where to start, who to engage, and which stakeholders are needed during the decision-making process.","PeriodicalId":45261,"journal":{"name":"Australasian Journal of Information Systems","volume":"26 8","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139156103","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ly Fie Sugianto, Chuying Cheng, Carly Moulang, Brett Considine
The COVID-19 pandemic impacted workplaces, with public health orders requiring people to shift their workplaces into their homes. Consequently, many organisations pivoted to online operation and utilised technology such as Enterprise Social Media (ESM) to help manage this transition. In this study we explore leaders' diverse use of ESM during the pandemic, including whether it was used for performance management and how it shaped leaders’ social behaviour. We conducted fifteen semi-structured interviews with leaders in a large Australian University using the ESM technology. Our results explore the nuances of ESM use during this time including how it was used as a social tool, a communication tool, and as an informal means to collect performance data. Interviews also revealed concerns with ESM use such as privacy and information redundancy. Our work advances the Task-Technology Fit (TTF) literature by conceptualising cognitive and affective mechanisms to understand how utilisation moderates TTF outcomes. These mechanisms are contingent on how leaders use ESM and the level of their interactions and engagements. We identify practical implications of ESM use at a time of crisis including leader training, clear guidelines for internal communication, efficient information sharing practices, and informed consent for ESM-related data collection practices.
{"title":"The Role of Enterprise Social Media during the COVID-19 Pandemic: Insights from Leaders' Experience","authors":"Ly Fie Sugianto, Chuying Cheng, Carly Moulang, Brett Considine","doi":"10.3127/ajis.v27i0.4331","DOIUrl":"https://doi.org/10.3127/ajis.v27i0.4331","url":null,"abstract":"The COVID-19 pandemic impacted workplaces, with public health orders requiring people to shift their workplaces into their homes. Consequently, many organisations pivoted to online operation and utilised technology such as Enterprise Social Media (ESM) to help manage this transition. In this study we explore leaders' diverse use of ESM during the pandemic, including whether it was used for performance management and how it shaped leaders’ social behaviour. We conducted fifteen semi-structured interviews with leaders in a large Australian University using the ESM technology. Our results explore the nuances of ESM use during this time including how it was used as a social tool, a communication tool, and as an informal means to collect performance data. Interviews also revealed concerns with ESM use such as privacy and information redundancy. Our work advances the Task-Technology Fit (TTF) literature by conceptualising cognitive and affective mechanisms to understand how utilisation moderates TTF outcomes. These mechanisms are contingent on how leaders use ESM and the level of their interactions and engagements. We identify practical implications of ESM use at a time of crisis including leader training, clear guidelines for internal communication, efficient information sharing practices, and informed consent for ESM-related data collection practices.","PeriodicalId":45261,"journal":{"name":"Australasian Journal of Information Systems","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135825337","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
With increasing mobile work due to the COVID-19 pandemic, the usage and relevance of consumer IT for business purposes have substantially increased. In this light, an understudied area of IT consumerization, the adverse outcomes for employees using consumer IT for business purposes, is of major importance. We conduct a mixed-methods study to investigate the adverse outcomes of IT consumerization. We build on prior studies and end-user interviews to draw connections between IT consumerization and unreliability as one known technostressor. A quantitative survey of 162 full-time employees shows that IT consumerization is associated with increased unreliability. The users’ general computer self-efficacy, instead, decreases unreliability, and unreliability leads to various job-related and health-related outcomes. We show that unreliability is driven by users’ experience while trying to integrate private and business IT components for business purposes. We follow up on this observation through a qualitative analysis of open-ended survey questions to detail users’ experiences. Our findings emphasize the need to examine the negative outcomes of IT consumerization, despite its well-studied positive effects. We suggest that organizations should strive to integrate business and private IT as much as IT security constraints allow for reduced technostress.
{"title":"Issues regarding IT Consumerization: How Mixed IT Portfolios of Private and Business IT Components Cause Unreliability","authors":"Julia Lanzl, Manfred Schoch, Henner Gimpel","doi":"10.3127/ajis.v27i0.4121","DOIUrl":"https://doi.org/10.3127/ajis.v27i0.4121","url":null,"abstract":"With increasing mobile work due to the COVID-19 pandemic, the usage and relevance of consumer IT for business purposes have substantially increased. In this light, an understudied area of IT consumerization, the adverse outcomes for employees using consumer IT for business purposes, is of major importance. We conduct a mixed-methods study to investigate the adverse outcomes of IT consumerization. We build on prior studies and end-user interviews to draw connections between IT consumerization and unreliability as one known technostressor. A quantitative survey of 162 full-time employees shows that IT consumerization is associated with increased unreliability. The users’ general computer self-efficacy, instead, decreases unreliability, and unreliability leads to various job-related and health-related outcomes. We show that unreliability is driven by users’ experience while trying to integrate private and business IT components for business purposes. We follow up on this observation through a qualitative analysis of open-ended survey questions to detail users’ experiences. Our findings emphasize the need to examine the negative outcomes of IT consumerization, despite its well-studied positive effects. We suggest that organizations should strive to integrate business and private IT as much as IT security constraints allow for reduced technostress.","PeriodicalId":45261,"journal":{"name":"Australasian Journal of Information Systems","volume":"104 19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135825340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The flow theory of addiction suggests that the psychological flow state and addiction are positively correlated. However, based on 23 empirical studies involving 6,772 subjects, our meta-analysis shows that this relationship is significantly weakened in massively multiplayer online (MMO) games. Our results suggest that game genre, which is often overlooked in existing theories, warrants more attention in future research on game addiction. For game developers, our results suggest that it is particularly important for non-MMO games to provide a good match between game challenge and player skill level, which is essential to the flow experience. As MMO games have been reported to be more addictive than non-MMO games, future research should also investigate the unique characteristics of MMO games that cause addiction in this game genre.
{"title":"Investigating the Moderating Effect of Massively Multiplayer Online (MMO) Games on the Correlation Between Flow and Game Addiction: A Meta-Analysis","authors":"Mengyuan Li, Wendy Hui, Torsten Reiners","doi":"10.3127/ajis.v27i0.3995","DOIUrl":"https://doi.org/10.3127/ajis.v27i0.3995","url":null,"abstract":"The flow theory of addiction suggests that the psychological flow state and addiction are positively correlated. However, based on 23 empirical studies involving 6,772 subjects, our meta-analysis shows that this relationship is significantly weakened in massively multiplayer online (MMO) games. Our results suggest that game genre, which is often overlooked in existing theories, warrants more attention in future research on game addiction. For game developers, our results suggest that it is particularly important for non-MMO games to provide a good match between game challenge and player skill level, which is essential to the flow experience. As MMO games have been reported to be more addictive than non-MMO games, future research should also investigate the unique characteristics of MMO games that cause addiction in this game genre.","PeriodicalId":45261,"journal":{"name":"Australasian Journal of Information Systems","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135825225","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Shirley Gregor, Maya Gunawardena, Ahmed Imran, Safiya Okai-Ugbaje, Catherine Page Jeffery, Rhonda Wilson
Indigenous peoples in Australia are subject to significant disadvantages both socio-economically and in health, education and service provision. Knowledge-sharing interventions, including those with an information and communications technology (ICT) base, have the potential to address these challenges. Interventions occur against a background of an ancient culture with distinctive ways of knowing and doing, including storytelling, art and performance. This study documents the results of a scoping review of interventions that have been undertaken in this context. It considers the outcomes of these interventions, the extent to which Indigenous ways of knowing were accounted for and whether ICT was involved. Our review of the peer-reviewed literature located two prior reviews and seven primary studies. All of the primary studies were about health interventions; of these, all those that reported positive outcomes only had incorporated Indigenous ways of knowing, some in innovative ways. Only two studies used ICT as their main vehicle. This article provides a base for further work by documenting the current status of the field and identifying the gaps, such as the scarcity of non-health and ICT-based studies. The cases identified provide useful insights for those with an interest in developing future initiatives.
{"title":"Indigenous Knowledge-Sharing Interventions in Australia and the Use of Information and Communication Technology: A Scoping Review","authors":"Shirley Gregor, Maya Gunawardena, Ahmed Imran, Safiya Okai-Ugbaje, Catherine Page Jeffery, Rhonda Wilson","doi":"10.3127/ajis.v27i0.4217","DOIUrl":"https://doi.org/10.3127/ajis.v27i0.4217","url":null,"abstract":"Indigenous peoples in Australia are subject to significant disadvantages both socio-economically and in health, education and service provision. Knowledge-sharing interventions, including those with an information and communications technology (ICT) base, have the potential to address these challenges. Interventions occur against a background of an ancient culture with distinctive ways of knowing and doing, including storytelling, art and performance. This study documents the results of a scoping review of interventions that have been undertaken in this context. It considers the outcomes of these interventions, the extent to which Indigenous ways of knowing were accounted for and whether ICT was involved. Our review of the peer-reviewed literature located two prior reviews and seven primary studies. All of the primary studies were about health interventions; of these, all those that reported positive outcomes only had incorporated Indigenous ways of knowing, some in innovative ways. Only two studies used ICT as their main vehicle. This article provides a base for further work by documenting the current status of the field and identifying the gaps, such as the scarcity of non-health and ICT-based studies. The cases identified provide useful insights for those with an interest in developing future initiatives.","PeriodicalId":45261,"journal":{"name":"Australasian Journal of Information Systems","volume":"67 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135825489","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
High failure rates appear to be a norm in introductory programming courses. Many solutions have been proposed to improve the high failure rates. Surprisingly, these solutions have not lead to significant improvements in the performance of students in introductory programming courses. In this study, the relationship between self-efficacy, emotional engagement and the performance of students in introductory programming courses were examined. Enjoyment, interest, and gratification were identified as three factors contributing to emotional engagement in introductory programming courses from a review of existing literature and from focus groups. An online survey of 433 students in introductory programming courses showed that the students’ programming self-efficacy beliefs had a strong positive effect on enjoyment, while gratification and interest had a negative effect on programming performance. These findings have implications for course instructors who design and deliver introductory programming courses.
{"title":"Effect of Self-efficacy and Emotional Engagement on Introductory Programming Students","authors":"Geetha Kanaparan, R. Cullen, David D. M. Mason","doi":"10.3127/ajis.v23i0.1825","DOIUrl":"https://doi.org/10.3127/ajis.v23i0.1825","url":null,"abstract":"High failure rates appear to be a norm in introductory programming courses. Many solutions have been proposed to improve the high failure rates. Surprisingly, these solutions have not lead to significant improvements in the performance of students in introductory programming courses. In this study, the relationship between self-efficacy, emotional engagement and the performance of students in introductory programming courses were examined. Enjoyment, interest, and gratification were identified as three factors contributing to emotional engagement in introductory programming courses from a review of existing literature and from focus groups. An online survey of 433 students in introductory programming courses showed that the students’ programming self-efficacy beliefs had a strong positive effect on enjoyment, while gratification and interest had a negative effect on programming performance. These findings have implications for course instructors who design and deliver introductory programming courses.","PeriodicalId":45261,"journal":{"name":"Australasian Journal of Information Systems","volume":"22 1","pages":"101"},"PeriodicalIF":2.1,"publicationDate":"2019-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90811378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Cyber-physical systems promise a complete networking of all actors and resources involved in production and thus an improved availability of information. In this context decision support systems enable appropriate processing and presentation of the captured data. In particular, production scheduling could benefit from this, since it is responsible for the short-term planning and control of released orders. Since decision support systems and cyber-physical systems together are not yet widely used in production scheduling, the aim of this research study is to analyse the adoption of these technologies. In order to do so, we conducted a qualitative interview study with experts on production scheduling. Thereby, we identified eleven influencing factors and 22 related challenges, which affect the adoption of decision support systems in production scheduling in the context of cyber-physical systems. We further discuss and assess the identified influencing factors based on the interview study. The results help to explain and improve the adoption of those systems and can serve as a starting point for their development.
{"title":"Decision Support Systems in the Context of Cyber-Physical Systems: Influencing Factors and Challenges for the Adoption in Production Scheduling","authors":"Pascal Freier, M. Schumann","doi":"10.3127/ajis.v25i0.2849","DOIUrl":"https://doi.org/10.3127/ajis.v25i0.2849","url":null,"abstract":"Cyber-physical systems promise a complete networking of all actors and resources involved in production and thus an improved availability of information. In this context decision support systems enable appropriate processing and presentation of the captured data. In particular, production scheduling could benefit from this, since it is responsible for the short-term planning and control of released orders. Since decision support systems and cyber-physical systems together are not yet widely used in production scheduling, the aim of this research study is to analyse the adoption of these technologies. In order to do so, we conducted a qualitative interview study with experts on production scheduling. Thereby, we identified eleven influencing factors and 22 related challenges, which affect the adoption of decision support systems in production scheduling in the context of cyber-physical systems. We further discuss and assess the identified influencing factors based on the interview study. The results help to explain and improve the adoption of those systems and can serve as a starting point for their development.","PeriodicalId":45261,"journal":{"name":"Australasian Journal of Information Systems","volume":"21 1","pages":"6"},"PeriodicalIF":2.1,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89670271","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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