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Male and female witnesses of mobbing: Gender difference in experiencing consequences. A cross-sectional study in an italian sample 围观人群的男性和女性目击者:经历后果的性别差异。意大利样本的横断面研究
IF 1.5 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Pub Date : 2021-01-02 DOI: 10.1080/15555240.2021.1877554
D. acquadro maran, Massimo Zedda, A. Varetto
Abstract This study aims to analyze, from a descriptive point of view, the impact of the mobbing phenomenon in male and female self-declared witnesses and the consequences that affect it. To better understand the impact of the phenomenon, a comparison was made among witnesses and non-witnesses. The hypotheses were as follows: i. witnesses are predominantly male; ii. witnesses perceived a higher risk of mobbing than non-witnesses and, as a consequence, iii. witnesses experienced more health problems and work-related stress than non-witnesses. Participants were 574 individuals (43.4% witnesses), 254 (44.3%) male and 320 (55.7%) female. They completed a questionnaire about the risk of mobbing in their organization, the perceived psychological functioning and the perceived work-related stress. Findings showed that male and female witnesses indicated the presence of verbal, physical and psychological violence that characterized the relationship within the organization, the presence of interference in individuals’ private life and/or the presence of excessive control, isolation, remittance, and deskilling that affected their colleagues more often than female non-witnesses did. About perceived health and work-related stress, findings showed that male and female witnesses perceived a higher severity level of mental health problems than non-witnesses. Results from this research could be useful in improving prevention and intervention programmes that permit possible witnesses of mobbing to understand that consequences affect not only victims but also their perceived health, increasing perceived work-related stress.
摘要本研究旨在从描述性的角度分析男性和女性自述证人的围堵现象的影响及其影响后果。为了更好地理解这一现象的影响,在证人和非证人之间进行了比较。假设如下:1 .证人以男性为主;2目击证人比非目击证人认为被围攻的风险更高,因此,iii。证人比非证人经历了更多的健康问题和工作压力。参与者574人(43.4%),男性254人(44.3%),女性320人(55.7%)。他们完成了一份调查问卷,内容涉及他们所在组织中被围攻的风险、感知到的心理功能和感知到的工作压力。调查结果显示,男性和女性证人都指出,存在着作为组织内部关系特征的语言、身体和心理暴力,存在着对个人私生活的干涉和/或存在着对其同事的过度控制、孤立、汇款和去技能化,这些对其同事的影响比女性非证人更大。关于感知到的健康和工作压力,调查结果表明,男性和女性证人比非证人感知到更严重的心理健康问题。这项研究的结果可能有助于改进预防和干预方案,使可能目睹骚乱的人了解后果不仅影响受害者,还影响他们的健康,增加了他们感受到的与工作有关的压力。
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引用次数: 2
Occupational identity, work, and burnout among managers: Do high performance human resource management practices play a moderator role? 管理者的职业认同、工作和倦怠:高绩效人力资源管理实践是否起到了调节作用?
IF 1.5 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Pub Date : 2021-01-02 DOI: 10.1080/15555240.2021.1877553
Salima Hamouche, A. Marchand
Abstract This study seeks to examine the association between managers’ occupational identity, high performance management practices, and managers’ burnout. We propose a theoretical model that integrates identity theory into stress and human resource management research. We investigate the proposition that a weak verification of manager’s identity will be associated with a higher level of burnout, and that high-performance human resource management practices (HPHRMPs) moderate this association. Data came from SALVEO, a cross-sectional study conducted in the province of Quebec (Canada). Data were obtained from 314 managers nested in 56 workplaces. The results show a significant association between a low level of verification of some standards of the manager’s identity and burnout, mainly work demands and recognition. Thus, a low level of identity verification regarding work demands is associated with a low level of burnout. While a low level of identity verification regarding recognition is associated with a high level of burnout. HPHRMPs do not moderate the relation between managers’ verification of occupational identity and burnout. Seldom are studies that have analyzed the link between managers’ occupational identity, burnout, and HPHRMPs. By integrating the theory of identity, the theoretical model developed in this research offers a new perspective to explain managers’ burnout.
摘要本研究旨在检验管理者的职业认同、高绩效管理实践和管理者的倦怠之间的关系。我们提出了一个将身份理论融入压力和人力资源管理研究的理论模型。我们研究了一个命题,即对管理者身份的弱验证将与更高水平的倦怠相关,而高绩效人力资源管理实践(HPHRMP)缓和了这种关联。数据来自SALVEO,这是一项在魁北克省(加拿大)进行的横断面研究。数据来自56个工作场所的314名管理人员。研究结果表明,对管理者身份的某些标准的低水平验证与倦怠之间存在显著关联,主要是工作需求和认可。因此,关于工作需求的低水平身份验证与低水平的倦怠有关。而关于识别的低水平身份验证与高水平的倦怠有关。HPHRMP并没有调节管理者对职业身份的验证与职业倦怠之间的关系。很少有研究分析管理者的职业认同、倦怠和HPHRMP之间的联系。通过整合身份理论,本研究开发的理论模型为解释管理者的倦怠提供了一个新的视角。
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引用次数: 5
How do work organization conditions affect job performance? The mediating role of workers’ well-being 工作组织条件如何影响工作表现?工人幸福感的中介作用
IF 1.5 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Pub Date : 2021-01-02 DOI: 10.1080/15555240.2021.1872382
Annick Parent-Lamarche, A. Marchand, Sabine Saade
Abstract Background To design a workplace environment that favors workers’ well-being, organizations need to determine which variables are associated with this mental state. In doing so, the hope is to replenish human, work and social resources and ultimately boost employee’s performance at work. Objective and method This study’s objective was to evaluate the association between work organization conditions and job performance/professional efficacy as mediated by employees’ well-being. We conducted path analyses adjusted for design effects resulting from cluster sampling. We used MPlus software. The analysis performed allowed us to evaluate both the direct and indirect associations (mediation effects) while accounting for the non-independence of our data due to cluster sampling (workers nested in their workplace). Results and conclusion Three indirect associations/mediation effects were found to be significant. Psychological demands, number of hours worked, and job insecurity were indirectly associated with lower levels of professional efficacy/job performance because of their negative associations with well-being. The results obtained highlight the need to target specific work organization conditions. Making sure a sufficient number of staff are on hand to reduce psychological demands, offering the option to reduce number of hours worked, and fostering job security with an improved organizational communication are all possible avenues.
摘要背景为了设计一个有利于员工幸福感的工作环境,组织需要确定哪些变量与这种心理状态有关。这样做的目的是为了补充人力、工作和社会资源,并最终提高员工的工作表现。目的和方法本研究的目的是评估工作组织条件与员工幸福感介导的工作表现/职业效能之间的关系。我们进行了路径分析,并根据集群采样产生的设计效果进行了调整。我们使用了MPlus软件。所进行的分析使我们能够评估直接和间接关联(中介效应),同时考虑到由于集群抽样(工人嵌套在工作场所)导致的数据的不独立性。结果与结论三种间接联想/中介效应显著。心理需求、工作时间和工作不安全感与较低的职业效能/工作表现水平间接相关,因为它们与幸福感呈负相关。所获得的结果突出了针对具体工作组织条件的必要性。确保有足够数量的工作人员在场以减少心理需求,提供减少工作时间的选择,以及通过改善组织沟通来促进工作安全,都是可能的途径。
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引用次数: 17
The COVID chronicles: An Employee Assistance Program’s observations and responses to the pandemic COVID编年史:员工援助计划对大流行的观察和应对
IF 1.5 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Pub Date : 2020-12-01 DOI: 10.1080/15555240.2020.1844569
Daniel Hughes, A. Fairley
Abstract This article discusses the impact of the COVID-19 pandemic from the perspective of a large academic health system’s Employee Assistance Program (EAP). It builds on a growing literature documenting the psychological effects experienced by Health Care Workers (HCW) during extreme and adverse circumstances. Although it is an observational study based on recent events in the United States, it reviews survey data collected in Wuhan China and New York City. The article discusses the operational responses of an EAP as it responded to the pandemic by adopting virtual communication platforms and developing innovative engagement strategies. It discusses the differential impacts experienced by front line and remote health care workers. A pre and post COVID-19 comparison of EAP activities will be offered. Lastly, the article explores practice implications for other EAPs.
摘要本文从某大型学术卫生系统员工援助计划(EAP)的角度探讨新冠肺炎疫情的影响。它建立在越来越多的文献记录卫生保健工作者(HCW)在极端和不利情况下所经历的心理影响。虽然这是一项基于美国近期事件的观察性研究,但它回顾了在中国武汉和纽约收集的调查数据。本文讨论了EAP通过采用虚拟通信平台和制定创新参与战略应对疫情的业务反应。它讨论了一线和远程卫生保健工作者所经历的不同影响。将提供疫情前后EAP活动的比较。最后,本文探讨了其他eap的实践意义。
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引用次数: 6
Employee Assistance Program response and evolution in light of COVID-19 pandemic 鉴于COVID-19大流行,员工援助计划的响应和演变
IF 1.5 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Pub Date : 2020-10-22 DOI: 10.1080/15555240.2020.1821206
G. Couser, Jody L. Nation, M. Hyde
Abstract Employee Assistance Programs (EAPs) have been responding for decades to challenges put forth by employers and employees. The COVID-19 pandemic has brought forth new considerations for EAPs and has also highlighted preexisting challenges to the EAP value proposition. This paper highlights those challenges using examples from a specific internal EAP (Mayo Clinic Rochester) and observations about overall EAP acute trends as well. The future of EAP and evolution of EAP services are discussed in light of the COVID-19 pandemic.
摘要雇员援助计划(EAP)几十年来一直在应对雇主和雇员提出的挑战。新冠肺炎大流行为EAP提出了新的考虑因素,也突出了EAP价值主张之前存在的挑战。本文通过一个特定的内部EAP(Mayo Clinic Rochester)的例子以及对EAP急性趋势的观察,强调了这些挑战。根据新冠肺炎大流行,讨论了EAP的未来和EAP服务的演变。
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引用次数: 7
Measuring employees’ well-being among Nigerian bankers: Exploring the socio-cultural indicators 衡量尼日利亚银行家员工的幸福感:探索社会文化指标
IF 1.5 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Pub Date : 2020-10-01 DOI: 10.1080/15555240.2020.1834866
W. Adegbite, Oluwatoyin Gbenga Bawalla, O. Adedeji
Abstract Employees’ well-being, the overall quality of workers’ life experience and functioning at work, is multidimensional and context-dependent. The reality of present society suggests that not only the psychological and physical, but social factors are essential in measuring employees’ well-being. In many developed countries, crime and other societal issues received adequate attention; however, in Nigeria, workers are confronted with many social- and cultural-related challenges like insecurity and community and family conflicts, even outside the work environment, which lead to well-being problems. Previous studies in Nigeria have focused more on psychological and physical well-being, without sufficient attention to occupational stress and the work environment. Therefore, this study was conducted to examine the social and cultural factors related to the well-being of workers in the Nigerian banking industry. Four-hundred and twenty copies of questionnaires were administered and 30 interviews were conducted using a multi-stage sampling technique among bank workers in Ibadan, Nigeria. Twenty-eight items evaluating psychological, physical, and socio-cultural well-being were examined using a five-point Likert scale. Researchers analyzed data using descriptive statistics, bivariate correlation, and content analysis. The findings revealed that socio-cultural factors are important sources of happiness and well-being of bank workers. Over 77% of the respondents viewed robbery attacks, family, and public trust as having a severe effect on their state of mind. Social well-being was significantly correlated with physical (r = .884; p < .001) and psychological (r = .921; p < .001) well-being. Results from the interviews showed that family and community relationships, security, and public trust in leadership affect employee’s well-being even more than a pay raise. This study demonstrates that the overall life experience of workers is an equally important determinant of workers' well-being as their psychological and physical well-being. These findings suggest that sociocultural attributes like culture, family, and community relationships are an important aspect of workers’ overall life experience, and should be considered in the measurement of workers' well-being.
员工的幸福感,即员工的生活体验和工作功能的整体质量,是多维的、依赖于环境的。当今社会的现实表明,在衡量员工的幸福感时,不仅心理和生理因素,而且社会因素都是必不可少的。在许多发达国家,犯罪和其他社会问题得到充分重视;然而,在尼日利亚,工人面临着许多与社会和文化相关的挑战,如不安全感、社区和家庭冲突,甚至在工作环境之外,这导致了福祉问题。尼日利亚以前的研究更多地关注心理和身体健康,而没有充分关注职业压力和工作环境。因此,本研究旨在研究与尼日利亚银行业工人福利相关的社会和文化因素。采用多阶段抽样技术,在尼日利亚伊巴丹的银行工作人员中发放了420份调查问卷,并进行了30次访谈。28项评估心理、身体和社会文化福祉的项目使用五点李克特量表进行了检查。研究人员使用描述性统计、双变量相关和内容分析来分析数据。研究结果显示,社会文化因素是影响银行员工幸福感的重要因素。超过77%的受访者认为抢劫袭击、家庭和公众信任对他们的心理状态有严重影响。社会幸福感与身体素质显著相关(r = .884;P < .001)和心理(r = .921;P < 0.001)。访谈结果显示,家庭和社区关系、安全和公众对领导的信任对员工幸福感的影响甚至超过加薪。本研究表明,工人的整体生活经验是一个同样重要的决定因素,工人的福祉,因为他们的心理和身体健康。这些发现表明,文化、家庭和社区关系等社会文化属性是员工整体生活体验的重要方面,在衡量员工幸福感时应予以考虑。
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引用次数: 2
Physical activity and health promotion programs in the workplace: A meta-analysis of effectiveness in European organizations 工作场所的体育活动和健康促进计划:欧洲组织有效性的荟萃分析
IF 1.5 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Pub Date : 2020-10-01 DOI: 10.1080/15555240.2020.1720515
Víctor Jiménez Díaz-Benito, F. Vanderhaegen, María Isabel Barriopedro Moro
Abstract Scientific literature shows numerous examples of the influence of physical activity on people’s health. Other reviews have focused on physical activity in the workplace, but none of them deals exclusively with European companies and interventions. The aim of this study was to analyze the effects of physical activity and health interventions conducted within European companies. A meta-analysis was conducted, which assessed 661 relevant studies found through both electronic and manual search. An electronic search was conducted through the use of several databases. A manual search was conducted through the consultation of references from other reviews and experts who are a reference in the field of physical activity, health and companies. Once the main variables were clustered, the effect size of such interventions was calculated. The methodological quality was rated using the PEDro scale, based on the Delphi list. In 18 analyzed studies, a small effect of the programs over the variables, in general, was found (ES = 0.21; CI 95% 0.07–0.35). Additionally, the effect of the interventions on some of the predominant variables was also small. These results suggest a high variability. It would be useful to develop more interventions in the future, as well as to obtain global health indicators that may help clear such variability and move toward designing successful approaches.
科学文献展示了许多体育活动对人们健康影响的例子。其他一些评论关注的是工作场所的身体活动,但没有一项专门针对欧洲公司和干预措施。这项研究的目的是分析在欧洲公司进行的体育活动和健康干预的影响。我们进行了荟萃分析,评估了通过电子和人工检索找到的661项相关研究。通过使用几个数据库进行了电子检索。通过咨询其他审查的参考文献和在体育活动、健康和公司领域具有参考价值的专家,进行了人工检索。一旦主要变量被聚类,这些干预措施的效应大小就被计算出来了。采用基于德尔菲表的PEDro量表对方法学质量进行评定。在18项被分析的研究中,通常发现程序对变量的影响很小(ES = 0.21;Ci 95% 0.07-0.35)。此外,干预措施对一些主要变量的影响也很小。这些结果表明有很高的可变性。今后拟订更多的干预措施,以及获得可能有助于消除这种可变性并朝着设计成功办法的方向发展的全球健康指标,将是有益的。
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引用次数: 7
“I’ve made that little bit of difference to this child”: Therapeutic parent’s experiences of trials and triumphs in therapeutic children’s homes “我给这个孩子带来了一点点改变”:治疗型父母在治疗型孩子家中的试炼和成功经历
IF 1.5 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Pub Date : 2020-10-01 DOI: 10.1080/15555240.2020.1821205
C. Burbidge, J. Keenan, S. Parry
Abstract The workforce caring for children in residential homes are central to the outcomes for the UK’s most vulnerable children, although are often overlooked in research. The working practices, skills training, and wellbeing of these practitioners are directly linked to service delivery and the recovery outcomes for the children (e.g., ability to form positive relationships, self-regulate and become stable). This study uses a phenomenological approach to explore practitioners’ perspectives and experiences of working in a trauma-informed residential children’s service, with the aim of informing and improving working practices. Importantly, this study highlights the risk and protective factors that impact practitioner wellbeing and consequently, service outcomes for staff and children. This qualitative study gathered in-depth ideographic data through twelve individual interviews with practitioners working in Therapeutic Children’s Homes, which was then inductively analysed using thematic analysis. Two themes developed from the data: “Reciprocal Restorative Relationships” and “The Self within the System.” These themes explore the experiences of therapeutic relationships with the children and the collegiate network; as well as the essential role of supervision, training and emotional support to facilitate positive working practices and practitioner wellbeing. Additionally, a cyclical relationship between service outcomes, practitioner wellbeing and the perceived efficacy of the service emerged. Recommendations for service development and future research are discussed.
摘要在寄宿家庭照顾儿童的劳动力对英国最弱势儿童的结果至关重要,尽管在研究中经常被忽视。这些从业者的工作实践、技能培训和幸福感与服务提供和儿童的康复结果(例如,建立积极关系、自我调节和变得稳定的能力)直接相关。本研究采用现象学方法,探讨从业者在创伤知情的寄宿儿童服务机构工作的视角和经验,旨在为工作实践提供信息和改进。重要的是,这项研究强调了影响从业者健康的风险和保护因素,从而影响员工和儿童的服务结果。这项定性研究通过对儿童治疗之家从业者的12次个人访谈收集了深入的表意数据,然后使用主题分析进行归纳分析。从数据中发展出两个主题:“互惠恢复性关系”和“系统内的自我”。这些主题探索了与儿童和大学网络的治疗关系的体验;以及监督、培训和情感支持的重要作用,以促进积极的工作实践和从业者的健康。此外,服务结果、从业者的幸福感和服务的感知疗效之间出现了周期性关系。讨论了服务开发和未来研究的建议。
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引用次数: 3
Untangling financial stress and workplace productivity: A serial mediation model 理清财务压力和工作效率:一个序列中介模型
IF 1.5 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Pub Date : 2020-10-01 DOI: 10.1080/15555240.2020.1833737
M. Sabri, Eugene Cheng-Xi Aw
Abstract The primary purpose of this study is to propose and empirically test a serial mediation model encompassing financial literacy, financial behavior, financial stress, and workplace productivity. Using a multi-stage sampling technique, a large-scale nationwide survey was conducted to collect data from employees in Malaysia, yielding 2,246 usable responses that were analyzed using partial least squares structural equation modeling (PLS-SEM). The study found that (1) financial literacy positively influenced financial behavior, (2) financial behavior negatively influenced financial stress, (3) financial stress negatively influenced workplace behavior. Notably, the study evidenced the serial mediation link of financial literacy-financial behavior-financial stress-workplace productivity. The main contribution of this study stems from the development of an original theoretical serial mediation model that explains how employees’ financial literacy can undermine workplace productivity.
摘要本研究的主要目的是提出并实证检验一个包含财务素养、财务行为、财务压力和工作场所生产力的系列中介模型。采用多阶段抽样技术,对马来西亚的员工进行了大规模的全国性调查,收集了2246个可用的回复,并使用偏最小二乘结构方程模型(PLS-SEM)进行了分析。研究发现(1)财务素养正向影响财务行为,(2)财务行为负向影响财务压力,(3)财务压力负向影响职场行为。值得注意的是,本研究证明了财务素养-财务行为-财务压力-工作效率的串行中介关系。本研究的主要贡献源于一个原创的理论序列中介模型的发展,该模型解释了员工的财务素养如何破坏工作场所的生产力。
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引用次数: 10
Reframing emotional labor: A mixed-methods study of animal health technologists 重构情绪劳动:动物健康技术人员的混合方法研究
IF 1.5 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Pub Date : 2020-09-18 DOI: 10.1080/15555240.2022.2049605
D. Baum, Jean E. Wallace
Abstract Similar to other health care workers, animal health technologists (AHTs) face emotionally demanding expectations nursing patients and supporting family members. We explore how AHTs experience emotional labor and whether they cope by reframing their work as meaningful and valuable. This study uses a two-phase, exploratory mixed-methods design with data from 12 online interviews and 292 online questionnaires from AHTs. The results show that the emotional labor of caring for clients and conflict with coworkers is associated with greater depression and reframing work as satisfying reduces depression. We discuss how reframing can be an effective coping strategy to improve mental health.
摘要与其他卫生保健工作者类似,动物卫生技术人员(AHT)在护理患者和支持家庭成员方面面临着情感上苛刻的期望。我们探讨了AHT如何经历情感劳动,以及他们是否通过将自己的工作重新定义为有意义和有价值来应对。本研究采用了两阶段的探索性混合方法设计,数据来自12次在线访谈和292份来自AHT的在线问卷。研究结果表明,照顾客户和与同事发生冲突的情感劳动与更大的抑郁有关,并将工作重新定义为满足感可以减少抑郁。我们讨论了重构如何成为改善心理健康的有效应对策略。
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引用次数: 1
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Journal of Workplace Behavioral Health
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