Pub Date : 2017-10-02DOI: 10.1080/1046669X.2017.1393233
Arturo E. Osorio, M. Corradini, G. Dewi
In-store temperature controlled distribution channels (i.e., in-store cold chains) are a retailing critical factor to ensure the safety of food products. Our study seeks to understand the role that access to standardized knowledge, in-store cold chain practices, and the interaction of those two have on the integrity of in-store cold chains. We develop a model to assess the impact of knowledge in preventing in-store cold chain disruptions, introduce the concept of latent failure (i.e., a nonidentified failure that allows for the unexpected deterioration of products ahead of their expiration date), and use a knowledge-based perspective to conceptualize how disruptions in the cold chain affect the safety and quality of food sold at retailers. We analyze a primary dataset generated over two years of field observations in four socioeconomically distinct urban neighborhoods using a partial least squares path model. Implications are discussed.
{"title":"In-Store Cold Chain Failures: Food Safety Considerations","authors":"Arturo E. Osorio, M. Corradini, G. Dewi","doi":"10.1080/1046669X.2017.1393233","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1393233","url":null,"abstract":"In-store temperature controlled distribution channels (i.e., in-store cold chains) are a retailing critical factor to ensure the safety of food products. Our study seeks to understand the role that access to standardized knowledge, in-store cold chain practices, and the interaction of those two have on the integrity of in-store cold chains. We develop a model to assess the impact of knowledge in preventing in-store cold chain disruptions, introduce the concept of latent failure (i.e., a nonidentified failure that allows for the unexpected deterioration of products ahead of their expiration date), and use a knowledge-based perspective to conceptualize how disruptions in the cold chain affect the safety and quality of food sold at retailers. We analyze a primary dataset generated over two years of field observations in four socioeconomically distinct urban neighborhoods using a partial least squares path model. Implications are discussed.","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1393233","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46644884","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-10-02DOI: 10.1080/1046669X.2017.1393231
A. Pang
Modern distribution systems often stretch beyond national borders such that a highly-visible product failure in a single country may negatively influence the reputation and market share of all identifiable supply chain members–even those that are blameless–in multiple countries, especially when the product is related to food safety. This study considers how Fonterra's response to its 2013 bacterial contamination crisis influenced its own reputation and that of the New Zealand dairy milk industry. It first traces how the crisis started in March 2013 and how it ended in August when investigations showed that the bacteria found did not cause botulism, a fatal disease that attacks the nervous system. It generally appears that Fonterra's initial response was unpersuasive but, over time, it stepped up its crisis management efforts.
{"title":"Product Safety Failure and Restoring Reputation Across Markets: Fonterra's Management of the 2013 Bacterial Contamination Crisis","authors":"A. Pang","doi":"10.1080/1046669X.2017.1393231","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1393231","url":null,"abstract":"Modern distribution systems often stretch beyond national borders such that a highly-visible product failure in a single country may negatively influence the reputation and market share of all identifiable supply chain members–even those that are blameless–in multiple countries, especially when the product is related to food safety. This study considers how Fonterra's response to its 2013 bacterial contamination crisis influenced its own reputation and that of the New Zealand dairy milk industry. It first traces how the crisis started in March 2013 and how it ended in August when investigations showed that the bacteria found did not cause botulism, a fatal disease that attacks the nervous system. It generally appears that Fonterra's initial response was unpersuasive but, over time, it stepped up its crisis management efforts.","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1393231","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47535064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-10-02DOI: 10.1080/1046669X.2017.1393244
Thierry Volery
Small and medium-sized enterprises (SMEs) are recognised as a vital and significant part of the economy in the Asia–Pacific region and are one of the keys to achieving national goals such as wealth creation and employment growth. Over the past decades, many countries in the region have updated their competition laws and regulations to increase their competitiveness and promote entrepreneurship. Yet SMEs are almost invisible when competition policy and law issues are discussed and analysed. SMEs are quite different businesses than large, multinational companies, and their nature, significance, and characteristics are often overlooked. Editors Schaper and Lee seek to rectify the dearth of research and policy discussions in this field. They address a number of key issues:
{"title":"Michael T. Schaper and Cassey Lee. Competition Law, Regulation and SMEs in the Asia-Pacific: Understanding the Small Business Perspective","authors":"Thierry Volery","doi":"10.1080/1046669X.2017.1393244","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1393244","url":null,"abstract":"Small and medium-sized enterprises (SMEs) are recognised as a vital and significant part of the economy in the Asia–Pacific region and are one of the keys to achieving national goals such as wealth creation and employment growth. Over the past decades, many countries in the region have updated their competition laws and regulations to increase their competitiveness and promote entrepreneurship. Yet SMEs are almost invisible when competition policy and law issues are discussed and analysed. SMEs are quite different businesses than large, multinational companies, and their nature, significance, and characteristics are often overlooked. Editors Schaper and Lee seek to rectify the dearth of research and policy discussions in this field. They address a number of key issues:","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1393244","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47302457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-10-02DOI: 10.1080/1046669x.2017.1393249
{"title":"Special Issue: “Strategies, Opportunities, and Challenges of Online Channels in Business-to-Business and Business-to-Consumer Contexts”","authors":"","doi":"10.1080/1046669x.2017.1393249","DOIUrl":"https://doi.org/10.1080/1046669x.2017.1393249","url":null,"abstract":"","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669x.2017.1393249","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48543746","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-10-02DOI: 10.1080/1046669X.2017.1393237
G. Lu, X. Koufteros
Supply chain security (SCS) breaches in the food supply chains are distressing respective firms across the globe. They also have the potential of inflicting pain on the society at large. Despite the abundance of practices that have been advocated to cope with SCS breaches, the literature lacks a conceptual taxonomy to organize them. Classifying practices into respective taxa can advance theory building and stimulate the testing of substantive hypotheses. Toward this end, we develop a taxonomy which conceptually rests on the human immune system and its attempts to protect the human body from pathogens. We deploy a metaphorical transfer process and postulate that SCS practices can be classified into four classes based on their intent: prevention, detection, reaction, and restoration. We then discuss the implications of the taxonomy and assert that our taxonomy can be exploited to a variety of domains in the realm of risk management.
{"title":"Toward a Taxonomy of Food Supply Chain Security Practices","authors":"G. Lu, X. Koufteros","doi":"10.1080/1046669X.2017.1393237","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1393237","url":null,"abstract":"Supply chain security (SCS) breaches in the food supply chains are distressing respective firms across the globe. They also have the potential of inflicting pain on the society at large. Despite the abundance of practices that have been advocated to cope with SCS breaches, the literature lacks a conceptual taxonomy to organize them. Classifying practices into respective taxa can advance theory building and stimulate the testing of substantive hypotheses. Toward this end, we develop a taxonomy which conceptually rests on the human immune system and its attempts to protect the human body from pathogens. We deploy a metaphorical transfer process and postulate that SCS practices can be classified into four classes based on their intent: prevention, detection, reaction, and restoration. We then discuss the implications of the taxonomy and assert that our taxonomy can be exploited to a variety of domains in the realm of risk management.","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1393237","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46182548","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-10-02DOI: 10.1080/1046669X.2017.1393227
X. Koufteros, G. Lu
{"title":"Food Supply Chain Safety and Security: A Concern of Global Importance","authors":"X. Koufteros, G. Lu","doi":"10.1080/1046669X.2017.1393227","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1393227","url":null,"abstract":"","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1393227","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47918900","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-10-02DOI: 10.1080/1046669X.2017.1393240
Anthony Grace, O. Wright
The Routledge Companion to Marketing History is a trove of valuable knowledge, beautifully written, accurately researched, and a must read for any aspiring marketing academic or manager and those interested in the history of the discipline.Much of the book focuses onmacromarketing: the extent to which marketing principles are influenced and, in turn, influence political, economic, technological, ethical, and cultural changes. An interesting subtheme is that certain marketing principles transcend the passage of time in the histories of the great civilizations and modern nations. This book takes us on a journey through ancient Egyptian and Mesopotamian civilizations; China’s Qin Dynasty; the fall of Rome; and the establishment of Moscow as a political, mercantile, and economic hub of Russia during the rule of Tsar Ivan the Terrible. Further investigation reveals the East India Company’s agreement with the Mughal Empire, 18th century English trade leading into the Industrial Revolution, and the Boston Tea Party. Description of the Japanese Meiji period provides some Asian focus on marketing practices. The book highlights significant events affecting modern economies such as the passing of the Sherman Act in the United States (U.S.), the Canadian Confederation, the Scandinavian market, World War I, World War II (see Köhler and Logemann’s account of Markentechnik [branding techniques] within the “Nazi marketplace”), propaganda within Soviet retailing, and finally, the discovery of the “Americanized consumer.” These historical accounts name but a few of the many fascinating anecdotes found within this tome of marketing knowledge. Although the “genesis of trade is long lost in the mists of time” (p. 23), a central factor in the evolution of marketing exchange is bartering—the exchange of goods for goods—aprocess streamlinedwith the creation of money: this unit, at the centre of commerce, has long served as a critical medium of exchange. The challenge came in standardizing coinage with each city deploying different weights, measures, and coinage (further complicated because not all coins were accepted from city-to-city). If the economy is the wheel of trade, then money is the oil that renders the process of transactional exchange smooth and easy.1 However, money also served another purpose: the discovery of the use of coinage as a medium of exchange also influenced the art of moneymaking. Thus although the genesis of trade is ambiguous, the genesis of marketing is the individual’s path to wealth. If marketing helped create wealth, then wars, plagues, and famine contributed to its destruction. The Bubonic Plague (1347–1400 CE) and the Hundred Years War (1337–1450 CE) are considered to be the major causes of the demise of trade across Europe, hence the creation of an innovative instrument: credit. Promissory notes or bills of exchange were a more convenient means of payment. And thus, the first theme of the book is developed in light of the discussion in C
{"title":"D. G. Brian Jones and Mark Tadajewski. The Routledge Companion to Marketing History","authors":"Anthony Grace, O. Wright","doi":"10.1080/1046669X.2017.1393240","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1393240","url":null,"abstract":"The Routledge Companion to Marketing History is a trove of valuable knowledge, beautifully written, accurately researched, and a must read for any aspiring marketing academic or manager and those interested in the history of the discipline.Much of the book focuses onmacromarketing: the extent to which marketing principles are influenced and, in turn, influence political, economic, technological, ethical, and cultural changes. An interesting subtheme is that certain marketing principles transcend the passage of time in the histories of the great civilizations and modern nations. This book takes us on a journey through ancient Egyptian and Mesopotamian civilizations; China’s Qin Dynasty; the fall of Rome; and the establishment of Moscow as a political, mercantile, and economic hub of Russia during the rule of Tsar Ivan the Terrible. Further investigation reveals the East India Company’s agreement with the Mughal Empire, 18th century English trade leading into the Industrial Revolution, and the Boston Tea Party. Description of the Japanese Meiji period provides some Asian focus on marketing practices. The book highlights significant events affecting modern economies such as the passing of the Sherman Act in the United States (U.S.), the Canadian Confederation, the Scandinavian market, World War I, World War II (see Köhler and Logemann’s account of Markentechnik [branding techniques] within the “Nazi marketplace”), propaganda within Soviet retailing, and finally, the discovery of the “Americanized consumer.” These historical accounts name but a few of the many fascinating anecdotes found within this tome of marketing knowledge. Although the “genesis of trade is long lost in the mists of time” (p. 23), a central factor in the evolution of marketing exchange is bartering—the exchange of goods for goods—aprocess streamlinedwith the creation of money: this unit, at the centre of commerce, has long served as a critical medium of exchange. The challenge came in standardizing coinage with each city deploying different weights, measures, and coinage (further complicated because not all coins were accepted from city-to-city). If the economy is the wheel of trade, then money is the oil that renders the process of transactional exchange smooth and easy.1 However, money also served another purpose: the discovery of the use of coinage as a medium of exchange also influenced the art of moneymaking. Thus although the genesis of trade is ambiguous, the genesis of marketing is the individual’s path to wealth. If marketing helped create wealth, then wars, plagues, and famine contributed to its destruction. The Bubonic Plague (1347–1400 CE) and the Hundred Years War (1337–1450 CE) are considered to be the major causes of the demise of trade across Europe, hence the creation of an innovative instrument: credit. Promissory notes or bills of exchange were a more convenient means of payment. And thus, the first theme of the book is developed in light of the discussion in C","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1393240","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43780926","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-10-02DOI: 10.1080/1046669x.2017.1393248
Chuang Zhang
{"title":"Special Issue: “Channel Governance and Managing Channel Relationships in China”","authors":"Chuang Zhang","doi":"10.1080/1046669x.2017.1393248","DOIUrl":"https://doi.org/10.1080/1046669x.2017.1393248","url":null,"abstract":"","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669x.2017.1393248","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42597498","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-10-02DOI: 10.1080/1046669X.2017.1393234
P. Koku
This study examines the stock market's reaction to food tampering incidents to calculate the cost of such incidents to shareholders. It found that a firm loses approximately US$613 million in equity value on the day that news of a tampering incident is made public. The targeted firm also incurs additional costs that are associated with extra couponing to attract consumers after a tampering incident, litigation costs, and in some cases costs associated with removing the product from the market. Because food tampering incidents seem to only occur while the food item is in “the stream of commerce” and outside the manufacturer's direct control, the use of surveillance along the distribution channel and consumer education could be helpful in averting further incidents and possibly deaths.
{"title":"The Stock Market's Reaction to News of Food Tampering in the United States","authors":"P. Koku","doi":"10.1080/1046669X.2017.1393234","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1393234","url":null,"abstract":"This study examines the stock market's reaction to food tampering incidents to calculate the cost of such incidents to shareholders. It found that a firm loses approximately US$613 million in equity value on the day that news of a tampering incident is made public. The targeted firm also incurs additional costs that are associated with extra couponing to attract consumers after a tampering incident, litigation costs, and in some cases costs associated with removing the product from the market. Because food tampering incidents seem to only occur while the food item is in “the stream of commerce” and outside the manufacturer's direct control, the use of surveillance along the distribution channel and consumer education could be helpful in averting further incidents and possibly deaths.","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1393234","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47819647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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