Pub Date : 2017-10-02DOI: 10.1080/1046669X.2017.1393235
L. Manning
This study considers the influence of food subcultures within the food manufacturing environment and the adoption of food safety management practices. The influence of diversity within the overarching food safety culture of a food manufacturing operation is discussed through the use of case studies. Following a review of the literature, four subcultures were proposed (i.e., executive, operations, engineering, and technical / quality) each with its own unique identity and modus operandi. Understanding the interaction of these subcultures within the visible and invisible elements of food safety culture is critical to prevent a food safety incident and associated recall.
{"title":"The Influence of Organizational Subcultures on Food Safety Management","authors":"L. Manning","doi":"10.1080/1046669X.2017.1393235","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1393235","url":null,"abstract":"This study considers the influence of food subcultures within the food manufacturing environment and the adoption of food safety management practices. The influence of diversity within the overarching food safety culture of a food manufacturing operation is discussed through the use of case studies. Following a review of the literature, four subcultures were proposed (i.e., executive, operations, engineering, and technical / quality) each with its own unique identity and modus operandi. Understanding the interaction of these subcultures within the visible and invisible elements of food safety culture is critical to prevent a food safety incident and associated recall.","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1393235","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41656949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-10-02DOI: 10.1080/1046669X.2017.1393238
H. Bellin
Brand management was the byword in consumer goods marketing with companies measuring effective distribution by the number of resellers in their networks. They seemingly gave little thought to reseller efficiency, satisfaction, or motivation. The emergence of computers (in particular PCs), mobile phones, and tablets led to massive commercial change. Manufacturing became increasingly efficient and the cost of almost all manufactured goods declined significantly as globalization had a massive effect on the cost of goods and services. At the same time, the cost of distributing these goods and services increased within many countries due to the cultural, statutory, and legal changes that redefined the supplier–reseller relationship. Concepts not clearly delineated but related to aspects of marketing channels variously identified as channels of distribution, sales channels, supply channels, and marketing channels became increasingly important (as explained in an earlier Marketing Channel Insights article) encouraging sharper definitions of marketing channels.1 For example, Bert Rosenbloom, the author of Marketing Channels: A Management View and the Founding Editor of the Journal of Marketing Channels, clearly saw marketing channels as “the external contractual organization that management operates to achieve its distribution objectives” (Rosenbloom, 2013, p. 10). As marketing channels and marketing channel strategy evolved, a number of marketing channel strategy
{"title":"A Useful Toolbox for Marketing Channel Managers","authors":"H. Bellin","doi":"10.1080/1046669X.2017.1393238","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1393238","url":null,"abstract":"Brand management was the byword in consumer goods marketing with companies measuring effective distribution by the number of resellers in their networks. They seemingly gave little thought to reseller efficiency, satisfaction, or motivation. The emergence of computers (in particular PCs), mobile phones, and tablets led to massive commercial change. Manufacturing became increasingly efficient and the cost of almost all manufactured goods declined significantly as globalization had a massive effect on the cost of goods and services. At the same time, the cost of distributing these goods and services increased within many countries due to the cultural, statutory, and legal changes that redefined the supplier–reseller relationship. Concepts not clearly delineated but related to aspects of marketing channels variously identified as channels of distribution, sales channels, supply channels, and marketing channels became increasingly important (as explained in an earlier Marketing Channel Insights article) encouraging sharper definitions of marketing channels.1 For example, Bert Rosenbloom, the author of Marketing Channels: A Management View and the Founding Editor of the Journal of Marketing Channels, clearly saw marketing channels as “the external contractual organization that management operates to achieve its distribution objectives” (Rosenbloom, 2013, p. 10). As marketing channels and marketing channel strategy evolved, a number of marketing channel strategy","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1393238","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46755093","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-10-02DOI: 10.1080/1046669x.2017.1393250
{"title":"Erratum","authors":"","doi":"10.1080/1046669x.2017.1393250","DOIUrl":"https://doi.org/10.1080/1046669x.2017.1393250","url":null,"abstract":"","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669x.2017.1393250","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44271130","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-10-02DOI: 10.1080/1046669X.2017.1393230
Tracy D. Johnson-Hall
We investigate factors which influence corrective action subsequent to quality failures in the context of food product recalls. As recalls are negative surprises, these events can lead to review and potential improvement of existing processes and procedures, therefore corrective action can be viewed as an indication of organizational learning. We study the association of locus of failure, agency discovery of quality failures, recall breadth, and firm size with corrective action subsequent to product recalls using secondary data sources for food recalls regulated by the United States Food and Drug Administration over the period of 2009 to 2012. We discuss implications for policymakers and firms seeking to prevent future recalls and to learn from operational failures.
{"title":"Ensuring Food Safety by Preventing Food Recalls: The Impact of Locus of Failure, Regulatory Agency Discovery, Breadth, and Firm Size on Corrective Action","authors":"Tracy D. Johnson-Hall","doi":"10.1080/1046669X.2017.1393230","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1393230","url":null,"abstract":"We investigate factors which influence corrective action subsequent to quality failures in the context of food product recalls. As recalls are negative surprises, these events can lead to review and potential improvement of existing processes and procedures, therefore corrective action can be viewed as an indication of organizational learning. We study the association of locus of failure, agency discovery of quality failures, recall breadth, and firm size with corrective action subsequent to product recalls using secondary data sources for food recalls regulated by the United States Food and Drug Administration over the period of 2009 to 2012. We discuss implications for policymakers and firms seeking to prevent future recalls and to learn from operational failures.","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1393230","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44968502","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-04-03DOI: 10.1080/1046669X.2017.1346977
T. Key
The sharing economy has experienced major growth in a short period with little academic research that has looked into possible logistic factors that may have contributed to this phenomenon. This article explores the domains of digital marketing channels—specifically e-mail marketing, social media marketing, and search engine marketing—to understand how they can contribute to growth for organizations in the sharing economy. A detailed conceptual model of the decision spectrum necessary to coordinate digital marketing channels is presented and a special case is made for the role branded-mobile applications play in this context. In particular, branded-mobile applications leverage three embedded components to overcome common deterrents for participating in the sharing economy: trust, utility, and user experience.
{"title":"Domains of Digital Marketing Channels in the Sharing Economy","authors":"T. Key","doi":"10.1080/1046669X.2017.1346977","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1346977","url":null,"abstract":"The sharing economy has experienced major growth in a short period with little academic research that has looked into possible logistic factors that may have contributed to this phenomenon. This article explores the domains of digital marketing channels—specifically e-mail marketing, social media marketing, and search engine marketing—to understand how they can contribute to growth for organizations in the sharing economy. A detailed conceptual model of the decision spectrum necessary to coordinate digital marketing channels is presented and a special case is made for the role branded-mobile applications play in this context. In particular, branded-mobile applications leverage three embedded components to overcome common deterrents for participating in the sharing economy: trust, utility, and user experience.","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1346977","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44850224","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-04-03DOI: 10.1080/1046669X.2017.1347009
C. Ingene, L. Pelton
{"title":"Special Issue: “Retail Performance Measures, Metrics, and Models”","authors":"C. Ingene, L. Pelton","doi":"10.1080/1046669X.2017.1347009","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1347009","url":null,"abstract":"","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1347009","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46719601","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-04-03DOI: 10.1080/1046669X.2017.1347005
Tracy L. Gonzalez-Padron
The sharing economy is a regulatory-disruptive business model in transportation, accommodation, household services, and other service sectors. In this article, we examine the ethical issues in the sharing-economy business model that depends on trust and reputation. We draw from the stakeholder, trust, and institutional theory literature to explore ways to encourage conformity of practices in the relatively infant marketing channel of the sharing economy.
{"title":"Ethics in the Sharing Economy: Creating a Legitimate Marketing Channel","authors":"Tracy L. Gonzalez-Padron","doi":"10.1080/1046669X.2017.1347005","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1347005","url":null,"abstract":"The sharing economy is a regulatory-disruptive business model in transportation, accommodation, household services, and other service sectors. In this article, we examine the ethical issues in the sharing-economy business model that depends on trust and reputation. We draw from the stakeholder, trust, and institutional theory literature to explore ways to encourage conformity of practices in the relatively infant marketing channel of the sharing economy.","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1347005","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47130650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-04-03DOI: 10.1080/1046669X.2017.1346974
Andrew B. Crittenden, Victoria L. Crittenden, W. Crittenden
We are living in an era of disruption. Massive changes are affecting businesses and these changes are impacting traditional channels of distribution. Industries are evolving with many reaching maturity and searching for ways to create growth. Although incumbents seek to survive, this new era has created vast opportunities for startups to shake-up the status quo. This shake-up is appearing in the exchange occurring between customers and companies with the exchange facilitated by the channel of distribution. The intent of this article is to describe rapid changes occurring in a small number of industries (i.e., financial services, real estate, healthcare, and transportation) in the hopes of creating excitement for future scholarly exploration related to channels of distribution in the sharing economy.
{"title":"Industry Transformation via Channel Disruption","authors":"Andrew B. Crittenden, Victoria L. Crittenden, W. Crittenden","doi":"10.1080/1046669X.2017.1346974","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1346974","url":null,"abstract":"We are living in an era of disruption. Massive changes are affecting businesses and these changes are impacting traditional channels of distribution. Industries are evolving with many reaching maturity and searching for ways to create growth. Although incumbents seek to survive, this new era has created vast opportunities for startups to shake-up the status quo. This shake-up is appearing in the exchange occurring between customers and companies with the exchange facilitated by the channel of distribution. The intent of this article is to describe rapid changes occurring in a small number of industries (i.e., financial services, real estate, healthcare, and transportation) in the hopes of creating excitement for future scholarly exploration related to channels of distribution in the sharing economy.","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1346974","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42711268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-04-03DOI: 10.1080/1046669X.2017.1346973
O. Ferrell, L. Ferrell, Kyle A. Huggins
Our goal is to provide an overview of the sharing economy in the context of marketing channels and supply chains. The use of peer-to-peer disruptive technology is challenging participation in traditional marketing channels. We provide grounded research that explains this new business model and briefly examines key issues that firms in this new marketing channel face. Some of the issues include access versus ownership, the role of independent contractors, and regulatory issues. We position the sharing economy as a unique marketing channel and explain how it differs from traditional marketing channels. Although we define key terminology, other articles in this issue provide in-depth coverage of the emerging issues.
{"title":"Seismic Shifts in the Sharing Economy: Shaking Up Marketing Channels and Supply Chains","authors":"O. Ferrell, L. Ferrell, Kyle A. Huggins","doi":"10.1080/1046669X.2017.1346973","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1346973","url":null,"abstract":"Our goal is to provide an overview of the sharing economy in the context of marketing channels and supply chains. The use of peer-to-peer disruptive technology is challenging participation in traditional marketing channels. We provide grounded research that explains this new business model and briefly examines key issues that firms in this new marketing channel face. Some of the issues include access versus ownership, the role of independent contractors, and regulatory issues. We position the sharing economy as a unique marketing channel and explain how it differs from traditional marketing channels. Although we define key terminology, other articles in this issue provide in-depth coverage of the emerging issues.","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1346973","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42288408","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-04-03DOI: 10.1080/1046669X.2017.1347008
Rob Nicholls
One of the ways allowing complex ideas to be conveyed in an accessible way is to build a narrative that provides examples that are relevant and clear. Robert Marshall and Leslie Marx do this with c...
{"title":"George A. Akerlof and Robert J. Shiller. Phishing for Phools: The Economics of Manipulation and Deception. Princeton, NJ: Princeton University Press (2015) pp. 272","authors":"Rob Nicholls","doi":"10.1080/1046669X.2017.1347008","DOIUrl":"https://doi.org/10.1080/1046669X.2017.1347008","url":null,"abstract":"One of the ways allowing complex ideas to be conveyed in an accessible way is to build a narrative that provides examples that are relevant and clear. Robert Marshall and Leslie Marx do this with c...","PeriodicalId":45360,"journal":{"name":"Journal of Marketing Channels","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2017-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1046669X.2017.1347008","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42534053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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