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Public acceptance of smart home technologies in the UK: a citizens’ jury study 英国公众对智能家居技术的接受程度:公民陪审团研究
IF 3.4 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2024-01-08 DOI: 10.1080/12460125.2023.2298617
V. Seymour, M. Xenitidou, L. Timotijevic, C. E. Hodgkins, E. Ratcliffe, B. Gatersleben, N. Gilbert, C. R. Jones
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引用次数: 0
Perceptions of facilitators towards adoption of AI-based solutions for sustainable agriculture 对采用人工智能解决方案促进可持续农业的促进因素的看法
IF 3.4 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-12-26 DOI: 10.1080/12460125.2023.2294398
Amit Sood, Amit Kumar Bhardwaj, Rajendra Kumar Sharma
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引用次数: 0
I am therefore, I do: a fit perspective of decision-making styles and business intelligence usage 我行我素:决策风格与商业智能使用的契合视角
IF 3.4 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-11-22 DOI: 10.1080/12460125.2023.2246251
Thanachart Ritbumroong
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引用次数: 0
AI: A knowledge sharing tool for improving employees’ performance 人工智能:提高员工绩效的知识共享工具
Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-10-10 DOI: 10.1080/12460125.2023.2263687
Femi Olan, Richard B. Nyuur, Emmanuel Ogiemwonyi Arakpogun, Ziad Elsahn
The utilisation of artificial intelligence (AI) is progressively emerging as a significant mechanism for innovation in human resource management (HRM). The capacity to facilitate the transformation of employee performance across numerous responsibilities. AI development, there remains a dearth of comprehensive exploration into the potential opportunities it presents for enhancing workplace performance among employees. To bridge this gap in knowledge, the present work carried out a survey with 300 participants, utilises a fuzzy set-theoretic method that is grounded on the conceptualisation of AI, KS, and HRM. The findings of our study indicate that the exclusive adoption of AI technologies does not adequately enhance HRM engagements. In contrast, the integration of AI and KS offers a more viable HRM approach for achieving optimal performance in a dynamic digital society. This approach has the potential to enhance employees’ proficiency in executing their responsibilities and cultivate a culture of creativity inside the firm.
人工智能(AI)的利用正逐渐成为人力资源管理(HRM)创新的重要机制。促进跨多个职责的员工绩效转变的能力。在人工智能的发展过程中,仍然缺乏对其为提高员工的工作场所绩效所带来的潜在机会的全面探索。为了弥合这一知识差距,目前的工作对300名参与者进行了一项调查,利用基于人工智能,KS和人力资源管理概念化的模糊集合论方法。我们的研究结果表明,人工智能技术的独家采用并不能充分提高人力资源管理的参与度。相比之下,AI和KS的整合为在动态的数字社会中实现最佳绩效提供了更可行的人力资源管理方法。这种方法有可能提高员工执行职责的熟练程度,并在公司内部培养创造力文化。
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引用次数: 0
Data-driven decision making in advanced manufacturing Systems: modeling and analysis of critical success factors 先进制造系统中的数据驱动决策:关键成功因素的建模和分析
Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-10-06 DOI: 10.1080/12460125.2023.2263676
Vimlesh Kumar Ojha, Sanjeev Goyal, Mahesh Chand
ABSTRACTData-driven decision making (DDDM) in advanced manufacturing systems (AMS) is the use of data to make smart decisions that improve manufacturing operations. Companies can make themselves more competitive, cut costs, and improve their production by using data analytics. The investigation of critical success factors aids companies in identifying vital areas that demand attention for the implementation of DDDM in AMS. This comprehension enables companies to devise effective strategies for the successful adoption of DDDM within AMS. In this research, twelve critical success factors that affect the use of DDDM in AMS were discovered and statistically analysed using an integrated methodology of ISM, MICMAC, and DEMATEL to create a hierarchical model. This research paper suggests that companies should focus on developing a skilled workforce and creating a data-driven culture to successfully adopt DDDM in AMS. Additionally, the findings highlight the importance of top management support and government initiatives in promoting the adoption of DDDM in manufacturing.KEYWORDS: Advanced manufacturing Systemscritical success factors (CSFs)DDDMadoptionbig data (BD)ISM-DEMATEL Article highlight Produces a roadmap for the implementation of DDDM in AMS.Exploring the key drivers that enable the effective implementation of DDDM in AMS through the identification of critical success factors (CSFs).Analysing the CSFs and modelling them on the basis of their prominence using an integrated ISM-MICMAC-DEMATEL methodology.Abbreviations DDDM=Data-driven decision makingAMS=Advanced Manufacturing SystemsCSFs=Critical Success FactorsBDA=Big data analyticsDT=Digital transformationLR=Literature reviewIoT=Internet of ThingsCPS=Cyber-physical systemsSME=Small & medium-sized4IR=Fourth industrial revolution or Industry 4.0SM=Smart ManufacturingISM=Interpretive structural modellingAcknowledgmentsIndustry professionals from India’s manufacturing sector were a huge help to the authors in identifying and comparing factors and validating findings, and the authors are grateful for their assistance.Disclosure statementIt should be noted that the research discussed in this publication was not influenced by any financial or personal conflicts of interest of the authors.Data availability statementAll data generated or analysed during this research are included in this article.
【摘要】先进制造系统(AMS)中的数据驱动决策(DDDM)是利用数据做出改进制造操作的明智决策。通过使用数据分析,公司可以使自己更具竞争力,降低成本,并提高产量。对关键成功因素的调查有助于公司确定在AMS中实施DDDM需要注意的关键领域。这种理解使公司能够制定有效的战略,在AMS中成功采用DDDM。在这项研究中,我们发现了影响DDDM在AMS中使用的12个关键成功因素,并使用ISM、MICMAC和DEMATEL的综合方法进行了统计分析,以创建一个层次模型。本研究报告建议,企业应专注于培养一支熟练的员工队伍,并创造一种数据驱动的文化,以成功地在AMS中采用DDDM。此外,研究结果强调了高层管理支持和政府举措在促进制造业采用DDDM方面的重要性。关键词:先进制造系统关键成功因素(CSFs)DDDM采用大数据(BD)ISM-DEMATEL文章重点为在AMS中实施DDDM提供了路线图。通过确定关键成功因素(CSFs),探索在AMS中有效实施DDDM的关键驱动因素。利用综合的ISM-MICMAC-DEMATEL方法对气候变化框架进行分析,并根据其突出程度对其进行建模。缩写DDDM=数据驱动决策ams =先进制造系统scsf =关键成功因素sbda =大数据分析sdt =数字化转型lr =文献综述ot =物联网scps =网络物理系统ssme =中小型4ir =第四次工业革命或工业4.0SM=智能制造ism =解释性结构建模致谢来自印度制造业的行业专业人士在识别和比较因素和方面为作者提供了巨大的帮助验证发现,作者对他们的帮助表示感谢。应该指出的是,本出版物中讨论的研究不受作者任何财务或个人利益冲突的影响。数据可用性声明本研究过程中生成或分析的所有数据都包含在本文中。
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引用次数: 0
The perspectives of decision support in hotel industry: systematic review and bibliometric analysis 酒店业决策支持的视角:系统回顾与文献计量分析
Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-10-04 DOI: 10.1080/12460125.2023.2263677
Tamara Ćurlin, Božidar Jaković, Zoran Wittine
ABSTRACTDecision support methods are used widely in different industries to advance decision-making and strategy development with the purpose of achieving company’s goals. In the hotel industry, decision support strategies became a tool for gaining competitive advantage through personalisation and providing curated offers to potential guests. This paper aims to explore state of the art on investigations and establish relevance and key focuses within the topic. In order to achieve paper goals a combination of methods and analytic tools were utilised, such as bibliometric analysis, citation analysis and cluster analysis. Results which emerged from the analysis point out that information technology is the most critical perspective of the topic. Decision support in the hotel industry’s further development is dependent on technological advancement. Future investigations could concentrate on providing more profound knowledge on the individual focus areas, and expand the investigation, for instance, on the tourism sector or hospitality industry.KEYWORDS: Decision supporthotel industryonline reviewsbibliometric analysis Disclosure statementNo potential conflict of interest was reported by the author(s).
摘要决策支持方法被广泛应用于不同的行业,以促进决策和战略制定,以实现公司的目标。在酒店行业,决策支持策略通过个性化和为潜在客人提供精心策划的优惠,成为获得竞争优势的工具。本文旨在探讨调查的艺术状态,并在主题内建立相关性和关键焦点。为了达到论文的目标,我们使用了多种方法和分析工具,如文献计量分析、引文分析和聚类分析。分析结果指出,信息技术是最关键的视角。酒店业进一步发展的决策支持依赖于技术的进步。今后的调查可以集中于对个别重点领域提供更深入的了解,并扩大调查,例如,对旅游业或酒店业进行调查。关键词:决策支持酒店业在线评论文献计量分析披露声明作者未报告潜在利益冲突。
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引用次数: 0
Humans supervising Artificial intelligence – Investigation of Designs to optimize error detection 监督人工智能的人类-优化错误检测的设计调查
Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-10-04 DOI: 10.1080/12460125.2023.2260518
Marvin Braun, Maike Greve, Alfred Benedikt Brendel, Lutz M. Kolbe
ABSTRACTArtificial Intelligence (AI) fundamentally changes the way we work by introducing new capabilities. Human tasks shift towards a supervising role where the human confirms or disconfirms the presented decision. In this study, we utilise the signal detection theory to investigate and explain how the performance of human error detection is influenced by specific information design. We conducted two online experiments in the context of AI-supported information extraction and measured the ability of participants to validate the extracted information. In the first experiment, we investigated the mechanism of information provided prior to conducting the error detection task. In the second experiment, we manipulated the design of the presented information during the task and investigated its effect. Both manipulations significantly impacted the error detection performance of humans. Hence our study provides important insights for developing AI-based decision support systems and contributes to the theoretical understanding of human-AI collaboration.KEYWORDS: Supervisionartificial intelligenceerror detectiondecision makingsignal detection theory AcknowledgmentsWe acknowledge that a previous version of study 2 has received valuable feedback on the European Conference on Information Systems 2022.Disclosure statementNo potential conflict of interest was reported by the author(s).Ethics statementThe present research constitutes a non-interventional study, specifically focused on surveys and data analysis, wherein no direct intervention, manipulation, or experimentation on human participants is involved. As a result, this study falls under the category where ethical approval is not required.
人工智能(AI)通过引入新功能从根本上改变了我们的工作方式。人工任务转变为监督角色,在这个角色中,人类确认或不确认所提出的决策。在这项研究中,我们利用信号检测理论来研究和解释人为错误检测的性能如何受到特定信息设计的影响。我们在人工智能支持的信息提取的背景下进行了两个在线实验,并测量了参与者验证提取信息的能力。在第一个实验中,我们研究了在执行错误检测任务之前提供信息的机制。在第二个实验中,我们在任务中操纵呈现信息的设计,并研究其效果。这两种操作都显著影响了人类的错误检测性能。因此,我们的研究为开发基于人工智能的决策支持系统提供了重要的见解,并有助于从理论上理解人类与人工智能的协作。关键词:监督人工智能错误检测决策信号检测理论致谢我们承认,研究2的前一个版本已经收到了2022年欧洲信息系统会议的宝贵反馈。披露声明作者未报告潜在的利益冲突。本研究是一项非干预性研究,特别侧重于调查和数据分析,其中不涉及对人类参与者的直接干预、操纵或实验。因此,这项研究属于不需要伦理批准的范畴。
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引用次数: 0
A multicriteria model to support decisions regarding data protection compliance 支持有关数据保护遵从性的决策的多标准模型
Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-09-30 DOI: 10.1080/12460125.2023.2263683
Natalia Vieira Dantas, Ana Paula Henriques de Gusmão, Marcella Teixeira Gonzaga
ABSTRACTWith the advent of the General Personal Data Protection Law (LGPD) in Brazil, companies need to adapt to the law and, therefore, must identify weaknesses in relation to the protection of personal data. Next, actions are defined that include investments in technology, infrastructure and training. These actions require resources, either for the implementation of some technology or readjustment of the system, time for implementation, restructuring of processes, and involvement of key people. Considering these actions can also impact the organizational strategy, this work proposes a model to support the prioritization of actions necessary to comply with the LGPD. The model is based on the FITradeoff (Flexible and Interactive Tradeoff) multicriteria method. The proposed model was applied in a Brazilian organization that is adapting to the LGPD and needed formal support in relation to decisions. The recommendations obtained demonstrated alignment with the company's needs and strategies.KEYWORDS: Data protection; compliancemulticriteria decisionfitradeoff AcknowledgmentsThe authors would like to acknowledge the National Council for the Improvement of Higher Education (CAPES) and the Brazilian Research Council (CNPq) Brazilian National Research Council (CNPq), under Grant 311197/2020-5, for the support received to develop this research.Disclosure statementNo potential conflict of interest was reported by the author(s).
摘要随着巴西《通用个人数据保护法》(LGPD)的出台,企业需要适应法律,因此,必须找出与个人数据保护有关的弱点。接下来,定义行动,包括对技术、基础设施和培训的投资。这些行动需要资源,要么用于实施某些技术,要么需要重新调整系统,需要时间来实施,需要重组过程,需要关键人员的参与。考虑到这些行动也会影响组织战略,本工作提出了一个模型,以支持遵守LGPD所需行动的优先次序。该模型基于fitradoff (Flexible and Interactive Tradeoff)多准则方法。提议的模型已在一个巴西组织中应用,该组织正在适应LGPD,需要在决策方面得到正式支持。获得的建议与公司的需求和战略一致。关键词:数据保护;作者要感谢国家高等教育改进委员会(CAPES)和巴西研究委员会(CNPq)巴西国家研究委员会(CNPq)在赠款311197/2020-5下为开展本研究提供的支持。披露声明作者未报告潜在的利益冲突。
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引用次数: 0
A multilevel decision-making approach for road infrastructure management 道路基础设施管理的多层次决策方法
Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-09-29 DOI: 10.1080/12460125.2023.2263675
Sérgio Pedro Duarte, António Lobo, Joana Ribeiro, João Valente Neves, António Couto, Sara Ferreira
ABSTRACTThe design of effective road safety countermeasures requires a network diagnosis supported by data. Moreover, infrastructures need to be ready for the introduction of vehicle-to-infrastructure communications to support technologies, as truck platooning. Ascendi, a motorway concessionaire, developed an action plan to decrease crash frequency and casualties that rests in data recorded by automatic vehicle counting devices. To have a good network representation, new equipment will provide more data, thus enhancing the selection of countermeasures. We developed a multilevel decision-support approach to define equipment location. The process stages correspond to three levels of analysis: (1) clustering for road segment classification (network level); (2) quantification of the devices to install ensuring similar coverage (concession level); (3) device allocation according to geographical and cost criteria (segment level). An iterative and participatory process involving Ascendi resulted in a proposal for adding 43 devices to the existing 72, increasing the network coverage to 39%.KEYWORDS: Cluster analysismultilevel decisiondecision-makingdata collectionroad safetyVision Zero AcknowledgmentsThe authors acknowledge Ascendi’s support in the development of the decision-making process.Disclosure statementNo potential conflict of interest was reported by the author(s).Data availability statementData not available due to commercial restrictions.Additional informationFundingThis work is financially supported by national funds through the FCT/MCTES (PIDDAC), under the project PTDC/ECI-TRA/4672/2020.
摘要有效的道路安全对策设计需要数据支持的网络诊断。此外,基础设施需要为引入车辆到基础设施的通信做好准备,以支持卡车队列等技术。高速公路特许经营公司Ascendi制定了一项行动计划,以减少车辆自动计数设备记录的撞车频率和人员伤亡。为了拥有良好的网络表征,新设备将提供更多的数据,从而增强对策的选择。我们开发了一种多级决策支持方法来定义设备位置。过程阶段对应三个层次的分析:(1)路段分类聚类(网络级);(2)要安装的设备的量化,以确保类似的覆盖范围(优惠水平);(3)根据地理和成本标准(分段级)进行设备分配。在Ascendi参与的迭代和参与过程中,他们提出了在现有72台设备的基础上增加43台设备的建议,将网络覆盖率提高到39%。关键词:聚类分析;多层次决策;决策数据收集;道路安全;披露声明作者未报告潜在的利益冲突。数据可用性声明由于商业限制,数据不可用。本工作由国家基金通过FCT/MCTES (PIDDAC)提供资金支持,项目为PTDC/ECI-TRA/4672/2020。
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引用次数: 0
Formulating the potentials of clustering of event data over multiple entities for decision support: a network embeddings approach 为决策支持制定多个实体上事件数据聚类的潜力:一种网络嵌入方法
Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-09-28 DOI: 10.1080/12460125.2023.2263684
Pavlos Delias, Daniela Grigori
ABSTRACTEvent data from business processes evidence their patterns, behaviors, and dysfunctions. Analytics techniques like clustering and sorting can reveal relevant insights, when data are correlated with a single case identifier. However, when multiple entities are involved, unidimensional models are challenged. We introduce a novel method for analyzing business processes involving multiple interacting entity types. Our approach employs embedding representations to capture pairwise similarities among entity types and their interrelationships. An optimization problem encompasses similarity matrices, cross-entity relationship matrices, and embeddings. An iterative algorithm refines this model, yielding embedding representations and cluster assignments for each entity type. Formulating our method across three diverse business scenarios demonstrates its practicality and potential. Our results, through a proof of concept using real-world data, underscore the value of accounting for the multifaceted nature of business processes, showing substantial improvements and qualitative distinctions compared to unidimensional models.KEYWORDS: Process analyticsmultiple entitiesclusteringnetwork embeddingsdecision supportproblem formulation Disclosure statementNo potential conflict of interest was reported by the authors.Notes1. https://www.win.tue.nl/bpi/2017/challenge.html
来自业务流程的事件数据证明了它们的模式、行为和功能障碍。当数据与单个案例标识符相关联时,聚类和排序等分析技术可以揭示相关的见解。然而,当涉及多个实体时,单维模型就会受到挑战。我们介绍了一种分析涉及多个交互实体类型的业务流程的新方法。我们的方法采用嵌入表示来捕获实体类型及其相互关系之间的成对相似性。优化问题包括相似矩阵、跨实体关系矩阵和嵌入。迭代算法对该模型进行了细化,为每种实体类型生成嵌入表示和聚类分配。跨三个不同的业务场景制定我们的方法,展示了它的实用性和潜力。通过使用真实世界数据的概念验证,我们的结果强调了对业务流程的多面性进行核算的价值,显示了与一维模型相比的实质性改进和定性区别。关键词:过程分析、多实体、聚类、网络嵌入、决策支持、问题表述披露声明作者未报告潜在利益冲突。https://www.win.tue.nl/bpi/2017/challenge.html
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引用次数: 0
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Journal of Decision Systems
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