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Cognitive diversity, creativity and team effectiveness: the mediations of inclusion and knowledge sharing 认知多样性、创造力和团队效能:包容性和知识共享的中介作用
IF 2.8 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-09-30 DOI: 10.1108/vjikms-06-2022-0190
Evelyn Mathuki, Jian Zhang
PurposeThis study aims to determine how cognitive diversity at the workplace influences team creativity. In this regard, the authors examined knowledge sharing and team-focused inclusion through which team members’ cognitive diversity was expected to elevate their positive work outcomes.Design/methodology/approachA quantitative method is used to accumulate the data. The authors surveyed workers and their respective managers at a single China-based food company. The supervisors rated the outcome variables (creativity and team effectiveness) regarding their employees, whereas employees were asked to rate the cognitive diversity, inclusion and knowledge sharing within the workgroup. The final valid sample size (n = 391) consisted of 137 workgroups with an adequate response rate (62.3%).FindingsCognitive diversity is related to team effectiveness but not creativity. The research found that cognitive diversity can increase creativity only through enhanced inclusion and knowledge sharing. Inclusion, likewise, explained the impact of cognitive diversity on effectiveness.Originality/valueThe originality of the current research lies in its contemporary exploration of inclusion and cognitive diversity and their pathways to team creativity and effectiveness. The social capital theory was applied to explain the proposed relationships.
目的本研究旨在确定工作场所的认知多样性如何影响团队创造力。在这方面,作者研究了知识共享和以团队为中心的包容性,通过这种方式,团队成员的认知多样性有望提升他们积极的工作成果。设计/方法/方法使用定量方法来积累数据。作者调查了一家中国食品公司的员工及其各自的经理。主管对员工的结果变量(创造力和团队有效性)进行评分,而员工则被要求对工作组内的认知多样性、包容性和知识共享进行评分。最终有效样本量(n=391)由137个工作组组成,有足够的回答率(62.3%)。发现认知多样性与团队有效性有关,但与创造力无关。研究发现,认知多样性只有通过增强包容性和知识共享才能提高创造力。包容性同样解释了认知多样性对有效性的影响。独创性/价值当前研究的独创性在于其对包容性和认知多样性的当代探索,以及它们通向团队创造力和有效性的途径。社会资本理论被应用于解释所提出的关系。
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引用次数: 0
“The old order Changeth!” Building sustainable knowledge management post COVID-19 pandemic “旧秩序改变了!”构建COVID-19大流行后的可持续知识管理
IF 2.8 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-09-23 DOI: 10.1108/vjikms-05-2022-0169
D. Dutta, Chaitali Vedak, Harshal Sawant
PurposeThe global pandemic and the resulting rapid and large-scale digitization changed the way firms recognized and understood knowledge curation and management. The changing nature of work and work systems necessitated changes in knowledge management (KM), some of which are likely to have a long-term impact. Using the lens of technology in practice, the purpose of this study is to examine the impact of technology agency on KM structures and practices that evolved across five knowledge-intensive global organizations. This study then argues that sustainable knowledge management (SKM) systems evolve in specific contexts.Design/methodology/approachThis study adopts a qualitative case study design to examine five multinational knowledge-intensive global organizations’ KM systems and practices across diverse industry sectors.FindingsBased on the findings, the authors develop SKM systems and practices model relevant to a post-pandemic organizational context. The authors argue that KM digitization and adoption support socialization in knowledge sharing. Further formalization through organizational enabling systems aids the externalization of knowledge sharing. Deliberate practices promoted with leadership support are likely to sustain in the post-COVID era. Further, organizations that evolved ad-hoc or idiosyncratic approaches to managing hybrid working are more likely to revert to legacy KM systems. The authors eventually theorize about the socialization of human-to-human and technology-mediated human interactions and develop the three emerging SKM structures.Originality/valueThis study contributed to practitioners and researchers by developing the various tenets of SKM.
目的全球大流行及其带来的快速大规模数字化改变了企业认识和理解知识管理的方式。工作性质和工作系统的变化需要知识管理(KM)的变革,其中一些变革可能会产生长期影响。本研究以实践中的技术为视角,探讨技术代理对五个知识密集型全球组织中知识管理结构和实践的影响。然后,本研究认为可持续知识管理(SKM)系统在特定的环境中发展。设计/方法/方法本研究采用定性案例研究设计,考察了五家跨国知识密集型全球组织在不同行业部门的知识管理系统和实践。基于这些发现,作者开发了与大流行后组织背景相关的SKM系统和实践模型。本文认为,知识的数字化和采用支持了知识共享的社会化。通过组织授权系统的进一步形式化有助于知识共享的外部化。在领导层的支持下,有意推动的做法可能会在后疫情时代持续下去。此外,发展了专门的或特殊的方法来管理混合工作的组织更有可能恢复到遗留的KM系统。作者最终将人与人之间的社会化和技术介导的人际互动理论化,并发展了三个新兴的SKM结构。原创性/价值本研究通过发展SKM的各种原则,为实践者和研究者做出了贡献。
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引用次数: 1
A beautiful strategy – bridging the gap between the (aesthetic) perception and (strategic) realization of the organizations purpose 一个美丽的战略-弥合(审美)感知和(战略)实现组织目标之间的差距
IF 2.8 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-09-14 DOI: 10.1108/vjikms-09-2021-0210
Clemens Kerschbaum
PurposeRecent literature in the field of knowledge management (e.g. Nonaka and Takeuchi, 2021) asks for new, future-oriented approaches to strategy that allow us to deal with an increasingly complex world. Thus, this paper aims to build an approach to exploit aesthetics (human’s sensory perceptions and their felt meanings) to sense an organizations purpose and realize it by means of organizational strategy.Design/methodology/approachConceptual paper, providing a new perspective on the perception of Organizational Purpose. The abductive argument follows Weick’s notion of Disciplined Imagination (Weick, 1989).FindingsThe main argument of this paper is that aesthetics contribute to the identification of organizational purpose. Thus, aesthetic perceptions can inform strategy to implement a stakeholders’ sense of purpose into strategy.Research limitations/implicationsThe argument presented is grounded in recent literature on the concepts of purpose and aesthetics and abductive in nature. Thus, empirical research to validate the argument would be beneficial and worthwhile to be undertaken.Practical implicationsThe paper presents the idea to integrate the sense of organizational purpose into a corporate strategy to address stakeholders’ value expectations and build more sustainable organizations. By emphasizing aesthetics, the study takes a stand for the inclusion of nonrational knowledge in organizational decision-making.Originality/valueAs far as the author’s knowledge goes, the concepts of aesthetics and organizational purpose have not theoretically been connected to each other. However, due to the implicit nature of purpose, aesthetics may serve as the matching knowledge tool to work with organizational purpose.
知识管理领域的最新文献(如Nonaka和Takeuchi, 2021)要求采用新的、面向未来的战略方法,使我们能够应对日益复杂的世界。因此,本文旨在建立一种利用美学(人类的感官知觉及其感觉意义)来感知组织目的并通过组织战略来实现组织目的的方法。设计/方法论/方法概念性论文,提供对组织目的感知的新视角。溯因论证遵循了Weick的有纪律想象(Weick, 1989)的概念。本文的主要论点是美学有助于组织目的的识别。因此,审美感知可以为战略提供信息,从而将利益相关者的目的感贯彻到战略中。研究局限/启示本文提出的论点是基于最近关于目的、美学和自然溯因的概念的文献。因此,实证研究来验证这一论点将是有益的,值得进行。本文提出了将组织目的感整合到企业战略中的想法,以解决利益相关者的价值期望,并建立更可持续的组织。通过强调美学,本研究主张将非理性知识纳入组织决策。原创性/价值就笔者所知,美学和组织目的的概念在理论上并没有联系在一起。然而,由于目的的隐式本质,美学可以作为与组织目的相匹配的知识工具。
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引用次数: 2
Knowledge “hiding and seeking” during the pandemic: who really wins in the new normal? 大流行期间的知识“捉迷藏”:新常态下谁才是真正的赢家?
IF 2.8 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-09-09 DOI: 10.1108/vjikms-04-2022-0123
Kim-Lim Tan, I. S. Hii, Kevin Cheong
PurposeThe recent COVID-19 pandemic caused a severe economic downturn. Employees working in these organisations face employment uncertainty. The pandemic disrupted their daily routines, and it added a layer of complexity to the already resource-constrained environment. During these times, employees would conserve their resources to maintain competitiveness, one of which is knowledge hiding. While economic activities are resuming, the appearance of new variants could mean the transition towards endemicity could be put on hold. Hence, there is a need to rethink the behaviour of employees as they would have elevated levels of anxiety towards resuming daily work activities. Therefore, this study aims to address the question of understanding employees’ perspectives toward knowledge sharing and knowledge hiding.Design/methodology/approachDrawing on the conservation of resources theory, social learning theory and the social exchange theory (SET), a conceptual framework involving ethical leadership was developed to examine if knowledge hiding or knowledge sharing behaviour is a resource for employees during these times. The partial least squares method of structural equation modelling was used to analyse results from 271 white-collar employees from Singapore.FindingsThe results show that ethical leadership encourages knowledge sharing but does not reduce knowledge hiding. At the same time, knowledge hiding, not knowledge sharing, improves one’s perception of work performance. Additionally, psychological safety is the key construct that reduces knowledge hiding and encourages sharing behaviour.Originality/valueOverall, this study extends the theories, demonstrating that, first and foremost, knowledge hiding is a form of resource that provides employees with an added advantage in work performance during the endemic. At the same time, we provide a new perspective that ethical leaders’ demonstration of integrity, honesty and altruism alone is insufficient to encourage knowledge sharing or reduce knowledge hiding. It must lead to a psychologically safe environment.
近期新冠肺炎疫情导致经济严重下滑。在这些组织工作的员工面临就业不确定性。大流行打乱了他们的日常生活,使本已资源紧张的环境更加复杂。在这种情况下,员工会保存自己的资源来保持竞争力,其中之一就是知识隐藏。虽然经济活动正在恢复,但新变种的出现可能意味着向地方病的过渡可能会暂停。因此,有必要重新思考员工的行为,因为他们对恢复日常工作活动的焦虑程度会升高。因此,本研究旨在了解员工对知识共享和知识隐藏的看法。设计/方法/方法借鉴资源保护理论、社会学习理论和社会交换理论(SET),开发了一个涉及伦理领导的概念框架,以检查知识隐藏或知识共享行为在这些时期是否是员工的资源。采用结构方程模型的偏最小二乘法对271名新加坡白领员工的调查结果进行分析。研究结果表明,伦理型领导鼓励知识共享,但不能减少知识隐藏。同时,知识隐藏,而不是知识共享,提高了人们对工作绩效的感知。此外,心理安全是减少知识隐藏和鼓励分享行为的关键结构。原创性/价值总体而言,本研究扩展了理论,首先证明知识隐藏是一种资源形式,为员工在流行期间的工作绩效提供了额外的优势。同时,我们提供了一个新的视角,即道德领导者仅表现出正直、诚实和利他主义不足以鼓励知识共享或减少知识隐藏。它必须带来一个心理安全的环境。
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引用次数: 4
Online knowledge sharing and creativity in the context of working from home during the COVID-19 pandemic 新冠肺炎大流行期间在家工作背景下的在线知识共享和创造力
IF 2.8 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-09-09 DOI: 10.1108/vjikms-03-2022-0078
Pham Thi Minh Ly, Pham Tien Thanh, Le Tuan Duy, C. Nghi, Nguyen Doan Phi Giao, To Mong Nghi
PurposeThe COVID-19 lockdown has forced many organizations and employees to work from home. In such uncertain and unprecedented context, it is crucial for organizations to stimulate their employees’ creativity to adapt to new working environment and thus to sustain and improve organizational performance. This paper aims to examine how to stimulate employees’ creativity by focusing on their online knowledge sharing (OKS) behaviors, their use of online platforms and their organizations’ innovation climate in a working from home (WFH) context because of the lockdown. For empirical analysis, this research uses data from Vietnam – a developing country in the Southeast Asia.Design/methodology/approachData are collected from employees working in Ho Chi Minh City but WFH during the COVID-19 lockdown. Structural equation models are used for analyzing the data.FindingsOnline platform use and organizational innovation climate are positively associated with creativity directly and indirectly via the mediating roles of internal and external OKS.Research limitations/implicationsThis research provides policymakers, organizational leaders and managers with an important evidence on how to stimulate creativity by emphasizing the roles of knowledge sharing, online platforms and innovation climate. Accordingly, relevant practical implications are also drawn to sustain or improve organizational performance in the context of WFH context because of COVID-19 lockdown. This research also contributes to knowledge management literature by providing an evidence on the relationships between online platform use, organizational innovation climate, OKS and creativity.Originality/valueThis research is among the early attempts that explore the associations between employees’ use of online platforms, their organizations’ innovation climate, their internal and external OKS behaviors and their creativity in the context of WFH because of a lockdown.
目的新冠肺炎封锁迫使许多组织和员工在家工作。在这种不确定和前所未有的背景下,组织必须激发员工的创造力,以适应新的工作环境,从而维持和提高组织绩效。本文旨在研究如何通过关注员工的在线知识共享(OKS)行为、他们对在线平台的使用以及由于封锁而在家工作(WFH)背景下组织的创新氛围来激发员工的创造力。为了进行实证分析,本研究使用了来自东南亚发展中国家越南的数据。设计/方法/方法数据来自新冠肺炎封锁期间在胡志明市但在WFH工作的员工。结构方程模型用于分析数据。发现在线平台的使用和组织创新氛围通过内部和外部OKS的中介作用与创造力直接或间接呈正相关。研究局限性/含义这项研究为决策者、组织领导者和管理者提供了一个重要的证据,证明如何通过强调知识共享的作用来激发创造力,在线平台和创新环境。因此,由于新冠肺炎封锁,在WFH背景下,相关的实际影响也被用来维持或改善组织绩效。本研究还通过提供在线平台使用、组织创新氛围、OKS和创造力之间关系的证据,为知识管理文献做出了贡献。独创性/价值这项研究是探索员工对在线平台的使用、组织的创新氛围、他们的内部和外部OKS行为以及他们在WFH背景下因封锁而产生的创造力之间关系的早期尝试之一。
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引用次数: 1
Gamification and e-learning adoption: a sequential mediation analysis of flow and engagement 游戏化和电子学习采用:流和粘性的顺序中介分析
IF 2.8 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-09-06 DOI: 10.1108/vjikms-04-2022-0131
Saurabh Gupta, P. Priyanka
PurposeThe purpose of this paper is to examine the effect of gamification on students’ e-learning adoption. In addition, this paper examines the effect of two mediations, that is, flow and engagement between gamification and e-learning adoption by using sequential mediation analysis.Design/methodology/approachThe authors used the online survey method to collect the 570 responses through convenience sampling procedure. Sequential mediation analysis technique was used to test the mediation hypothesis.FindingsThe findings of this paper revealed that gamification elements are an important feature of flow, engagement in e-learning adoption process. Also, the paper found that engagement in the learning process is a key element for students to adopt e-learning.Research limitations/implicationsThis paper makes its contribution to the literature related to gamification and e-learning adoption. The paper signifies the importance of gamification as an educational application in e-learning environment and its contribution in designing an interactive learning environment.Originality/valueEmpirically, to the best of the authors’ knowledge, it is the first paper to examine the sequential mediation model of gamification in the education sector in a developing nation like India. Furthermore, this paper also extends engagement and flow theory related to e-learning process by showing how students’ engagement and flow impact the e-learning adoption in the gamified environment.
目的研究游戏化对学生电子学习采用率的影响。此外,本文还通过顺序中介分析考察了两种中介的影响,即游戏化和电子学习采用之间的流动和参与。设计/方法/方法作者使用在线调查方法,通过方便的抽样程序收集了570份回复。采用序贯中介分析技术对中介假说进行检验。发现本文的研究结果表明,游戏化元素是电子学习采用过程中流程、参与的一个重要特征。此外,该论文发现,参与学习过程是学生采用电子学习的关键因素。研究局限性/含义本文对游戏化和电子学习采用相关文献做出了贡献。本文强调了游戏化作为电子学习环境中的一种教育应用的重要性,以及它在设计交互式学习环境方面的贡献。独创性/价值根据经验,据作者所知,这是第一篇研究印度等发展中国家教育部门游戏化的顺序中介模型的论文。此外,本文还通过展示学生的参与度和流量如何影响游戏化环境中的电子学习采用,扩展了与电子学习过程相关的参与度与流量理论。
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引用次数: 4
‘Binary’ Entrepreneurs, ‘Digital’ Macroeconomics and the ‘Virtual World’ “二元”企业家、“数字”宏观经济学和“虚拟世界”
IF 2.8 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-09-01 DOI: 10.7176/ikm/12-5-02
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引用次数: 0
The perception of cons and pros on Open Science within Kuwait University Faculty members in the State of Kuwait. 科威特大学教职员工对开放科学的利弊看法。
IF 2.8 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-09-01 DOI: 10.7176/ikm/12-5-04
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引用次数: 0
Classification and Performance Study of Task Scheduling Algorithms in Cloud Computing Environment 云计算环境下任务调度算法的分类与性能研究
IF 2.8 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-09-01 DOI: 10.7176/ikm/12-5-03
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引用次数: 0
User Intensions towards Mobile Money Service Adoption in Ethiopia 埃塞俄比亚用户对移动货币服务采用的意向
IF 2.8 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-09-01 DOI: 10.7176/ikm/12-5-01
{"title":"User Intensions towards Mobile Money Service Adoption in Ethiopia","authors":"","doi":"10.7176/ikm/12-5-01","DOIUrl":"https://doi.org/10.7176/ikm/12-5-01","url":null,"abstract":"","PeriodicalId":45590,"journal":{"name":"VINE Journal of Information and Knowledge Management Systems","volume":"4 5 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78858199","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
期刊
VINE Journal of Information and Knowledge Management Systems
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