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Impact of Brand Equity on Intention to Use Instant Coffee 品牌资产对速溶咖啡使用意愿的影响
IF 1.3 Pub Date : 2023-01-01 DOI: 10.21272/mmi.2023.1-10
D. T. Cuong
Today, brand equity is acknowledged as a key component of a company’s business strategy, a tactical issue for achieving a competitive edge, a key component of brand building, and a tool for gauging the long-term effects of actions in marketing. Research of brand equity on purchase intentions for goods like food, smartphones, and green products is frequently available empirically, whereas instant coffee studies are less prevalent. Thus, to close this gap in the literature, the aim’s research is to empirically evaluate the impact of brand equity on consumers’ intent to use instant coffee. The conceptual model of brand equity components is built on Aaker’s model. Using a Google form and a convenience sampling technique, this study examined a sample of 296 consumers who bought instant coffee. A 5-point Likert scale was used in the measurement. The research model was suggested based on earlier investigations. Data from 296 clients was obtained, and SmartPLS software was utilized to evaluate it. Analyze the scales’ validity and reliability concerning the measurement model. The reliability of the scales was assessed using composite reliability and Cronbach’s alpha. Discriminant validity was also assessed using the Fornell-Larcker index. Structural equation modeling was used to analyze the effects of the research’s hypotheses. The results demonstrated that brand equity dimensions favorably influence consumers’ purchasing intentions for instant coffee. Specifically, brand awareness has a favorable correlation with consumers’ purchasing intent. Perceived quality and purchase intention are related positively. Additionally, brand associations and buyers’ purchase intentions have been positively impacted. Brand loyalty has also positively impacted consumers’ intentions to buy. Brand awareness is the most crucial factor that impacts the intention to buy instant coffee. The empirical research on the impact of brand equity components on the intention to purchase instant coffee is a gap in the literature that this study is aimed to fill. Moreover, the managers of instant coffee will also benefit from knowing how brand equity dimensions affect consumers’ intentions to buy instant coffee as they develop marketing strategies to increase those intentions.
今天,品牌资产被认为是公司商业战略的关键组成部分,是获得竞争优势的战术问题,是品牌建设的关键组成部分,也是衡量营销行动长期效果的工具。关于品牌资产对食品、智能手机和绿色产品等商品购买意愿的影响的实证研究经常出现,而速溶咖啡的研究则不那么普遍。因此,为了缩小文献中的这一差距,本研究的目的是实证评估品牌资产对消费者使用速溶咖啡的意图的影响。品牌资产成分的概念模型是在Aaker模型的基础上建立的。本研究采用谷歌表格和方便抽样技术,对296名购买速溶咖啡的消费者进行了抽样调查。采用李克特5分量表进行测量。本文的研究模式是在前人研究的基础上提出的。获得296例患者的数据,并使用SmartPLS软件对其进行评价。分析量表对测量模型的效度和信度。量表的信度采用复合信度和Cronbach’s alpha进行评估。判别效度也用Fornell-Larcker指数进行评估。采用结构方程模型对研究假设的效果进行分析。结果表明,品牌资产维度对速溶咖啡消费者的购买意愿有正向影响。具体而言,品牌意识与消费者的购买意愿有良好的相关关系。感知质量与购买意愿呈正相关。此外,品牌联想和购买者的购买意愿也受到了积极的影响。品牌忠诚度也对消费者的购买意愿产生积极影响。品牌知名度是影响速溶咖啡购买意愿的最关键因素。品牌资产成分对速溶咖啡购买意愿影响的实证研究是本研究旨在填补的文献空白。此外,速溶咖啡的管理者也将受益于了解品牌资产维度如何影响消费者购买速溶咖啡的意愿,因为他们制定了营销策略来增加这些意愿。
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引用次数: 0
The Importance of Gender Equality in Promoting Entrepreneurship and Innovation 性别平等对促进创业创新的重要性
IF 1.3 Pub Date : 2023-01-01 DOI: 10.21272/mmi.2023.1-14
Regina Veckalne, T. Tambovceva
The promotion of innovation and entrepreneurship is a crucial element in advancing economic development, and achieving gender equality within this sphere can significantly contribute to this progress. Despite this, women continue to face numerous challenges in starting and expanding their businesses, including limited access to markets, technology, networks, and financing. Moreover, gender bias and inequality play a significant role in shaping entrepreneurial ecosystems, restricting the opportunities available to women and impeding their capacity for innovation and value creation. This research aims to explore the significance of gender equality in promoting creativity and entrepreneurship, ultimately supporting economic growth. Employing an analysis of earlier studies, the authors examine how entrepreneurship and creativity can be stimulated by gender equality. A key component of this research is the inclusion of interviews with female entrepreneurs to understand the main challenges they face and to gather their suggestions on how these challenges can be addressed. Through these interviews, the study identifies the barriers that women encounter when starting and expanding their businesses. These obstacles not only involve limited access to resources but also encompass deeply entrenched societal norms and biases that disproportionately affect women. Furthermore, the research sheds light on the policies and programs that can help women overcome these challenges and thrive in the entrepreneurial world. The analysis highlights the need for a comprehensive approach that addresses both the supply and demand sides of the issue in order to promote gender equality in entrepreneurship and innovation. This entails combating prejudice and gender bias in the entrepreneurial ecosystem, implementing measures to increase women’s access to markets, technology, and funding, and nurturing an environment that supports women’s growth and development as entrepreneurs. Additionally, the study emphasizes the importance of fostering networks and mentorship opportunities for female entrepreneurs. By connecting women with experienced business professionals and peers, these networks can help them navigate the complex world of entrepreneurship, learn from the experiences of others, and build crucial relationships that can contribute to their business success.
促进创新和企业家精神是推动经济发展的关键因素,在这一领域实现性别平等可大大促进这一进展。尽管如此,女性在创业和扩大业务方面仍然面临许多挑战,包括市场、技术、网络和融资渠道有限。此外,性别偏见和不平等在塑造创业生态系统方面发挥着重要作用,限制了妇女获得的机会,阻碍了她们创新和创造价值的能力。本研究旨在探讨性别平等在促进创造力和创业精神,最终支持经济增长方面的意义。通过对早期研究的分析,作者研究了性别平等如何激发企业家精神和创造力。这项研究的一个关键组成部分是包括对女性企业家的采访,以了解她们面临的主要挑战,并收集她们对如何应对这些挑战的建议。通过这些访谈,该研究确定了女性在创业和扩大业务时遇到的障碍。这些障碍不仅包括获得资源的机会有限,而且还包括对妇女产生不成比例影响的根深蒂固的社会规范和偏见。此外,该研究还揭示了可以帮助女性克服这些挑战并在创业世界中茁壮成长的政策和项目。分析强调需要采取综合办法,处理问题的供应和需求两方面,以便促进创业和创新方面的性别平等。这需要消除创业生态系统中的偏见和性别偏见,采取措施增加妇女获得市场、技术和资金的机会,并培育支持妇女作为企业家成长和发展的环境。此外,该研究还强调了培养网络和为女性企业家提供指导机会的重要性。通过将女性与经验丰富的商业专业人士和同行联系起来,这些网络可以帮助她们驾驭复杂的创业世界,从他人的经验中学习,并建立有助于其商业成功的关键关系。
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引用次数: 1
Smart Luxury Shoppers’ Behaviour in China: Omni-Channel Perspectives of Gen Y Consumers 中国精明的奢侈品消费者行为:Y一代消费者的全渠道视角
Pub Date : 2023-01-01 DOI: 10.21272/mmi.2023.3-16
Hiroko Oe, Yasuyuki Yamaoka
This study examines luxury goods purchasing behaviour among Chinese Generation Y consumers in the omni-channel retail context. Traditionally, in-store purchases were favoured for luxury items due to the tactile experience and quality assessment during decision-making. However, the unprecedented impact of COVID-19 has transformed consumer behaviour. People now navigate complex decisions, embracing various channels, including online platforms. With a dataset of 354 survey responses, this study employs quantitative analysis and structural equation modelling to uncover the factors influencing Chinese Generation Y consumers’ purchasing choices. The findings reveal that Generation Y luxury shoppers prioritise convenience and channel benefits. They also emphasise information sharing and community engagement, fostering shared experiences on retail platforms. Interestingly, this contradicts previous findings favouring offline channels such as webrooming. Ultimately, this study uncovers a behavioural trend where tech-savvy young consumers exhibit characteristics indicative of an interconnected marketplace. They prioritise convenience and mutual support through shared information in the luxury goods community, regardless of the item’s price tag. These insights provide valuable resources for marketers and researchers navigating luxury goods promotion. As online purchasing behaviours continue to evolve, these findings facilitate impactful discussions and informed strategies within the dynamic luxury market.
本研究考察了全渠道零售背景下中国Y世代消费者的奢侈品购买行为。传统上,由于触觉体验和决策过程中的质量评估,在实体店购买奢侈品受到青睐。然而,2019冠状病毒病前所未有的影响改变了消费者的行为。如今,人们通过各种渠道,包括网络平台,做出复杂的决定。本研究利用354份调查问卷的数据集,运用定量分析和结构方程模型来揭示影响中国Y世代消费者购买选择的因素。调查结果显示,Y一代奢侈品消费者优先考虑便利性和渠道优势。它们还强调信息共享和社区参与,促进零售平台上的经验共享。有趣的是,这与之前的研究结果相矛盾,这些研究结果倾向于使用webrooming等线下渠道。最终,这项研究揭示了一种行为趋势,即精通技术的年轻消费者表现出相互关联的市场特征。他们通过奢侈品社区的信息共享来优先考虑便利性和相互支持,而不管商品的价格如何。这些见解为营销人员和研究人员在奢侈品促销方面提供了宝贵的资源。随着在线购买行为的不断演变,这些发现有助于在动态的奢侈品市场中进行有影响力的讨论并制定明智的策略。
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引用次数: 0
Management of International Trade in the Context of Ensuring Innovative Development 确保创新发展背景下的国际贸易管理
IF 1.3 Pub Date : 2023-01-01 DOI: 10.21272/mmi.2023.1-08
Lamiya Huseynova, A.S. Huseynov
The activities of companies in the foreign market that offer their products and services face several unique challenges, domestic and international, global competition, and additional requirements at several levels. Therefore, developing best practices and considering the evolution of trading processes, strategies, regulations, and technological innovations are mandatory for continuity and prosperity in the international market. The article carries out a bibliometric analysis of publications by keywords «international trade» and «innovations» in the system of international commodity-monetary relations in the conditions of innovative processes and prospects of international exchange of scientific and technical knowledge and technologies. The article aims to investigate the functional link between international trade and the level of the country’s innovative development and confirm the hypothesis about the significance of this link. The following methodological tools were used in the article: Canonical Correlation Analysis and Multivariate Panel Data Regression Model. Forty-four European and Asian countries are investigated. The period of the investigation is from 2006 to 2021. The array of input variables includes a set of indicators, six of which characterize the innovative development of the studied countries; five indicators represent international trade; and three indicators control and describe the socio-economic development of nations. The revealed correlation-regression dependences generally provide a basis for confirming the hypothesis of a direct relationship between the country’s innovative development level and its positioning in the field of international trade. The obtained results proved the presence of a direct statistically significant relationship between High technology exports, Import and Current account balance; Innovation index and External balance on goods and services. An inverse functional dependence was found between the indicator Patent applications by residents and the Current account balance. In the future, it is necessary to adapt the proposed methodology to develop a functional basis for the analysis of the impact of innovations on the ecosystem of specific enterprises; to consider the national aspects of conducting business, and the state policy implication of supporting the digitization of crucial stages of production.
公司在国外市场提供产品和服务的活动面临着几个独特的挑战,国内和国际,全球竞争,以及几个层面的额外要求。因此,制定最佳实践并考虑交易流程、策略、法规和技术创新的演变,对于国际市场的连续性和繁荣是必不可少的。本文以国际商品货币关系体系中的“国际贸易”和“创新”为关键词,在创新过程和国际科技知识和技术交流前景的条件下,对出版物进行了文献计量分析。本文旨在探讨国际贸易与国家创新发展水平之间的功能联系,并证实这种联系意义的假设。本文使用了以下方法工具:典型相关分析和多元面板数据回归模型。调查了44个欧洲和亚洲国家。调查时间为2006年至2021年。这一系列投入变量包括一套指标,其中六个指标是所研究国家创新发展的特征;五个指标代表国际贸易;三个指标控制和描述了一个国家的社会经济发展。所揭示的相关回归依赖关系通常为证实国家创新发展水平与其在国际贸易领域的定位之间存在直接关系的假设提供了基础。研究结果表明,高技术出口、进口与经常项目收支之间存在显著的直接统计关系;创新指数与商品和服务的对外平衡。居民专利申请量与经常帐余额呈负函数相关关系。在未来,有必要调整所提出的方法,为分析创新对特定企业生态系统的影响建立一个功能基础;考虑开展业务的国家方面,以及支持关键生产阶段数字化的国家政策含义。
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引用次数: 2
Network Leadership is a Promising Direction in Management Science 网络领导是管理科学的一个有前途的方向
IF 1.3 Pub Date : 2023-01-01 DOI: 10.21272/mmi.2023.1-12
I. Balahurovska
The social features of leadership and its influence on the development of organizations have long been an important and relevant research topic by scientists in effective management. This trend is related to the provision of research on practical tools managers use to achieve high economic results in a managed system. The humanization of processes in the organization and the manager’s focus on employee development contribute to the formation of the organization’s competitiveness and financial stability. The bibliometric analyses helped investigate the bibliographic characteristics of scientific works that reveal the content of the networking process and the practicality of its use in the social phenomenon of leadership. The bibliometric analyses proposed in the article show the quantitative indicators of the document flow in management to establish logical patterns between the broad management concept of «leadership» and the social features of the idea of «network leadership». The proposed study contributes to forming an informational scientific flow in the field of studying the development of various topical areas of leadership to increase organizations’ financial results by targeting the manager to improve the conditions for the social resource in the managed system. Studying the development of network leadership allows you to consider all the positive aspects and correct certain shortcomings in this modern leadership direction. The proposed work highlights and analyses general concepts that connect the Networking category with the phenomenon of Network Leadership in organizations where managers focus on the social component of the managed organizational system – Social capital. The identified general definitions are the basis for effective manager activity. The study is helpful for managers who strive to achieve high results in management activities through the development of each organization member. The development of the professional potential of employees is an indicator of an effective manager and the basis for achieving the organization’s goals.
领导的社会特征及其对组织发展的影响一直是有效管理领域科学家们研究的重要课题。这一趋势与管理人员在管理系统中用于实现高经济效益的实用工具的研究提供有关。组织过程的人性化和管理者对员工发展的关注有助于组织竞争力和财务稳定性的形成。文献计量学分析有助于调查科学著作的书目特征,揭示网络过程的内容及其在领导社会现象中的实用性。本文提出的文献计量分析显示了管理中文件流动的量化指标,以建立广义的“领导”管理概念与“网络领导”思想的社会特征之间的逻辑模式。本研究有助于在研究领导力各个主题领域发展的领域形成一个信息科学流,以管理者为目标,改善被管理系统中社会资源的状况,从而提高组织的财务业绩。研究网络领导的发展可以让你考虑到所有积极的方面,并纠正这种现代领导方向的某些缺点。拟议的工作强调并分析了将网络类别与组织中的网络领导现象联系起来的一般概念,在这些组织中,管理者关注管理组织系统的社会组成部分-社会资本。确定的一般定义是有效管理活动的基础。本研究有助于管理者通过每个组织成员的发展,在管理活动中取得较高的成果。员工职业潜能的开发是有效管理者的标志,也是实现组织目标的基础。
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引用次数: 1
Influence of Benevolence and Credibility on Conduct of Integrative Negotiation Behaviours 仁爱与诚信对整合谈判行为的影响
IF 1.3 Pub Date : 2023-01-01 DOI: 10.21272/mmi.2023.1-18
Mbarek Rahmoune, Mohamed Alsagaf, A. M. Abdeltawab, Abdullah Azhari, Mahrane Hofaidhllaoui
This paper aims to determine the influence of benevolence and credibility on cooperative negotiation in the B2B markets between manufacturers and distributors using the dyadic methodology. The Principal Component Analysis (PCA) emphasizes the bi-dimensionality of trust, credibility, and benevolence by surveying 253 manufacturers and 53 distributors. Analyzing the perceptions of Producers and Retailers revealed the existence of a “perceptual convergence” between them. Moreover, the results from the dyadic analysis of the representative sample of the study showed a significant and positive impact of credibility on integrative and cooperative negotiation behavior. However, it also revealed an insignificant relation between cause and effect between benevolence and integrative and cooperative negotiation behavior. After using regression, benevolence as a dimension of trust positively impacts the integrative and cooperative negotiation behavior estimates reject. This research created a retailer and manufacturer integrative and cooperative negotiation behavior model for the B2B markets, adding to the greater knowledge of Marketing and Management. The proposed model shall aid manufacturers and retailers in effective integrative business negotiation. Retailers, who are more powerful than producers, benefit more from utilizing negotiation as a tool to exercise a better influence over producers/suppliers and, thus, reach better results. Nevertheless, the findings revealed that Trust impacts positively and directly integrative negotiation. Hence, it suggests building integrative and cooperative negotiations between producers and retailers depending on the degree of trust between them. Finally, the findings can be considered an evident aid for managers to accomplish effective negotiations better. It is worth mentioning that the results of the PCA of producers’ and retailers’ perceptions designate the insignificant relationship between benevolence and integrative negotiation.
本文的目的是利用二元方法来确定善意和信誉对B2B市场中制造商和分销商之间合作谈判的影响。主成分分析(PCA)通过对253家制造商和53家分销商的调查,强调信任、信誉和善意的双向性。通过对生产者和零售商感知的分析,发现两者之间存在“感知趋同”。此外,本研究代表性样本的二元分析结果显示,诚信对整合与合作谈判行为有显著的正向影响。但同时也揭示了仁爱与整合合作谈判行为的因果关系不显著。通过回归分析发现,善意作为信任的一个维度对整合性和合作性谈判行为估计拒绝有正向影响。本研究为B2B市场建立了一个零售商和制造商整合合作的谈判行为模型,增加了市场营销和管理的更多知识。该模型有助于制造商和零售商进行有效的一体化商务谈判。零售商比生产商更有实力,利用谈判作为一种工具,对生产商/供应商施加更好的影响,从而获得更好的结果,从中受益更多。然而,研究结果显示,信任对整合谈判有正面和直接的影响。因此,建议根据生产者和零售商之间的信任程度,建立生产者和零售商之间的整合合作谈判。最后,研究结果可以被认为是管理者更好地完成有效谈判的明显帮助。值得一提的是,生产者和零售商感知的主成分分析结果表明,善意与整合谈判之间的关系不显著。
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引用次数: 1
Examining the Role of Education Spending on China’s Regional Economy from the Standpoints of Human and Intellectual Capital 从人力资本和智力资本的角度审视教育支出对中国区域经济的作用
IF 1.3 Pub Date : 2023-01-01 DOI: 10.21272/mmi.2023.2-12
Yang Yu, Tingting Yin, Li Ruoxi, Xinxin Wang
This paper investigates the impact of local investments in education on the economic growth of different regions in China. It examines both the direct and indirect effects of financial investments in education. It analyzes the role of human capital and intellectual capital as mediators in the relationship between education and economic growth. The study utilizes a panel data model and a model of mediating effects to conduct an empirical analysis using data from China between 2000 and 2018. The findings indicate that local financial investment in education significantly impacts economic growth, although the magnitude of this effect varies across regions. Investing in education directly stimulates economic growth and indirectly promotes it by accumulating human and intellectual capital. Therefore, increasing investment in education and nurturing innovative, high-level talent are crucial steps towards achieving high-quality economic development in China. The literature review reveals that investment in education has been extensively studied concerning economic growth, with scholars emphasizing the role of human capital in the production process and the positive effects of education on worker productivity and income equality. However, educational investment’s impact on economic growth has shown variations in different countries and regions. Some studies suggest that excessive development of higher education may hinder local economic development, while others highlight the positive impact of educational inputs on human capital quality and technological innovation. To examine the causal mechanism explicitly, this paper proposes a causal inference model based on mediating effects, considering both human capital and intellectual capital as mediating variables. The research methodology includes a baseline regression model and a model of mediating products, employing panel data techniques and instrumental variable estimation to address endogeneity issues. The results of the baseline regression analysis support the positive relationship between local financial investment in education and economic growth, controlling for other factors such as capital stock, labour force, urbanization rate, trade dependence, and population growth. Furthermore, the mediating effects model suggests that education investment indirectly influences economic growth by enhancing human capital and promoting technological innovation. These findings contribute to a better understanding of how education affects regional economies in China. In conclusion, this study highlights the significance of education in driving high-quality economic development in China. It emphasizes the importance of increasing investment in education and fostering the development of innovative and highly skilled individuals. The findings provide valuable insights for policymakers and stakeholders seeking to promote sustainable and inclusive economic growth through education reform and targeted investments in hum
本文研究了地方教育投资对中国不同地区经济增长的影响。它考察了教育财政投资的直接和间接影响。分析了人力资本和智力资本在教育与经济增长关系中的中介作用。本研究采用面板数据模型和中介效应模型,利用2000 - 2018年中国数据进行实证分析。研究结果表明,地方财政教育投资显著影响经济增长,尽管这种影响的程度因地区而异。投资教育直接刺激经济增长,并通过积累人力和智力资本间接促进经济增长。因此,加大教育投资,培养创新型高层次人才,是实现中国经济高质量发展的关键步骤。文献综述表明,教育投资与经济增长的关系已被广泛研究,学者们强调人力资本在生产过程中的作用,以及教育对工人生产率和收入平等的积极影响。然而,教育投资对经济增长的影响在不同的国家和地区表现出差异。一些研究认为,高等教育的过度发展可能会阻碍地方经济发展,而另一些研究则强调了教育投入对人力资本质量和技术创新的积极影响。为了明确考察其因果机制,本文提出了一个基于中介效应的因果推理模型,同时考虑人力资本和智力资本作为中介变量。研究方法包括基线回归模型和中介产品模型,采用面板数据技术和工具变量估计来解决内生性问题。基线回归分析的结果支持地方财政教育投资与经济增长之间的正相关关系,控制了资本存量、劳动力、城市化率、贸易依赖和人口增长等其他因素。此外,中介效应模型表明,教育投资通过提升人力资本和促进技术创新间接影响经济增长。这些发现有助于更好地理解教育如何影响中国的区域经济。总之,本研究突出了教育在推动中国经济高质量发展中的重要意义。它强调了增加教育投资和培养创新和高技能人才的重要性。研究结果为寻求通过教育改革和有针对性的人力资本投资促进可持续和包容性经济增长的政策制定者和利益攸关方提供了宝贵的见解。
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引用次数: 0
Analysis of the Impact of Advertising on the Change of Voter Behavior of Consumers (Voters) in The Slovak Republic 广告对斯洛伐克共和国消费者(选民)投票行为改变的影响分析
Pub Date : 2023-01-01 DOI: 10.21272/mmi.2023.3-12
Jaroslava Gburova, Beata Gavurova, Radovan Bacik, Maria Tomasova
In this day and age, where we are constantly exposed to advertising messages and information, it is not surprising that advertising also plays a significant role in the political sphere. The impact of advertising on changing voter behaviour in the Slovak Republic is a matter that deserves attention as political campaigns increasingly use advertising techniques and media to achieve their objectives. Advertising in elections is nothing new, but its form and scope have changed significantly with the advent of the digital era. Candidates and political parties are investing heavily in advertising campaigns, which range from traditional media such as television, radio and print to new online platforms and social media. The aim of the paper is to summarize the issue of advertising, as well as to analyse the impact of advertising i on the change in voting behaviour and decision-making of Slovak consumers (voters). The primary information was obtained by actual collection. The sample consisted of 362 respondents. The subjects of the research were consumers living in the region of eastern Slovakia. The obtained primary data were then processed in the statistical program, and Pearson’s chi-squared test and Cramer’s V were used to confirm or reject the established hypotheses. The second hypothesis examined has also been confirmed and shows us that there is a significant relationship between the means of advertising and the gender of respondents. The results of our research can be of benefit to various stakeholders. Political actors and parties will gain valuable information on how to use advertising effectively during campaigns. The media will have a better understanding of the impact of political advertisements and how to improve their services. The public will have a better understanding of the impact of political ads on voter decisions, and the academic community will have new insights to study and research. Overall, these results contribute to the transparency, information and quality of the political process in the Slovak Republic.
在这个时代,我们不断地接触到广告信息和信息,这并不奇怪,广告在政治领域也扮演着重要的角色。广告对改变斯洛伐克共和国选民行为的影响是一个值得注意的问题,因为政治运动越来越多地使用广告技术和媒体来实现其目标。选举中的广告并不是什么新鲜事,但随着数字时代的到来,其形式和范围发生了重大变化。候选人和政党在广告宣传上投入了大量资金,从电视、广播和印刷等传统媒体,到新的在线平台和社交媒体。本文的目的是总结广告问题,以及分析广告对斯洛伐克消费者(选民)投票行为和决策变化的影响。主要资料是通过实际收集得来的。样本包括362名受访者。研究对象是居住在斯洛伐克东部地区的消费者。然后将获得的原始数据在统计程序中进行处理,并使用Pearson 's卡方检验和Cramer 's V来确认或拒绝已建立的假设。第二个假设也得到了证实,并向我们展示了广告手段与受访者性别之间的显著关系。我们的研究结果可以使各种利益相关者受益。政治行为者和政党将获得关于如何在竞选期间有效利用广告的宝贵信息。媒体将对政治广告的影响和如何改进其服务有更好的了解。公众将更好地了解政治广告对选民决定的影响,学术界将有新的见解来学习和研究。总的来说,这些结果有助于提高斯洛伐克共和国政治进程的透明度、信息和质量。
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引用次数: 0
Cultural Intelligence and Interpersonal Trust as Drivers for Innovative Work and Intellectual Capital Development at Organizations 文化智力和人际信任是组织创新工作和智力资本发展的驱动力
Pub Date : 2023-01-01 DOI: 10.21272/mmi.2023.3-14
Oksana Lentjushenkova
The main purpose of this study is to determine how cultural intelligence and interpersonal trust impact innovative work behaviour and intellectual capital development in organizations. Research conducted by various authors shows that managers with higher levels of cultural intelligence have higher levels of interpersonal trust. As a result, they are more flexible in the adoption and creation of new ideas and solutions. Most of them are not afraid to share their knowledge and experience by accepting different opinions and creating an appropriate organizational culture. It enables an opportunity to strengthen all elements of intellectual capital and facilitates the competitiveness of the organization. Cultural intelligence and interpersonal trust create opportunities for innovative behaviour in organizations by developing intellectual capital. The scientific literature presents various studies about cultural intelligence and its impact on organizational performance. Most of the studies focused on the integration of migrants into the organizations’ work. Currently, the working environment is cross-cultural, especially after the COVID-19 pandemic and considering globalization and digitalization issues. Despite the various benefits of working in a multicultural environment, there are some significant challenges organizations face, such as interpersonal trust development and cultural intelligence. The current study focused on local employees at organizations: 93 managers of higher education institutions from Latvia were interviewed. The author used qualitative and quantitative research methods for data collection and analysis. Semistructured interviews were used for data collection. The research tool was developed on the basis of scientific literature using different statements about interpersonal trust, work engagement and level of cultural intelligence. One of the significant results found during research is that managers with international experience (working or studying abroad) are more critical of working in international teams and building interpersonal trust within cross-cultural teams. This fact could be the research object in future research. The research results can be used for future research exploring factors influencing cultural intelligence development in cross-cultural organizations and its role in innovation development and intellectual capital management.
本研究的主要目的是确定文化智力和人际信任对组织创新工作行为和智力资本发展的影响。多位作者的研究表明,文化智力水平越高的管理者,其人际信任水平也越高。因此,他们在采用和创造新想法和解决方案方面更加灵活。他们中的大多数人都不怕通过接受不同的意见和创造适当的组织文化来分享他们的知识和经验。它为加强智力资本的所有要素提供了机会,并促进了组织的竞争力。文化智力和人际信任通过发展智力资本为组织中的创新行为创造机会。科学文献提出了关于文化智力及其对组织绩效影响的各种研究。大多数研究集中在移民融入组织工作的问题上。目前的工作环境是跨文化的,特别是在新冠疫情之后,考虑到全球化和数字化问题。尽管在多元文化环境中工作有各种好处,但组织面临着一些重大挑战,例如人际信任发展和文化智力。目前的研究重点是组织的当地雇员:来自拉脱维亚的高等教育机构的93名管理人员接受了采访。作者采用定性与定量相结合的研究方法进行数据收集与分析。数据收集采用半结构化访谈。该研究工具是在科学文献的基础上开发的,使用了关于人际信任、工作投入和文化智力水平的不同陈述。在研究中发现的一个重要结果是,具有国际经验(在国外工作或学习)的管理者对在国际团队中工作和在跨文化团队中建立人际信任更为挑剔。这一事实可以成为今后研究的研究对象。研究结果可为未来跨文化组织文化智力发展的影响因素及其在创新发展和智力资本管理中的作用的研究提供参考。
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引用次数: 0
Increasing Sales Through Social Media Marketing: The Role of Customer Brand Attachment, Brand Trust, and Brand Equity 通过社交媒体营销增加销售:顾客品牌依恋、品牌信任和品牌资产的作用
IF 1.3 Pub Date : 2023-01-01 DOI: 10.21272/mmi.2023.1-19
S. Heidari, M. Zarei, Alireza Daneshfar, Saeid Dokhanian
This study examined the impact of social media marketing on online purchase intention, with brand attachment, brand trust, and brand equity acting as mediating factors. The problem addressed in this research is the lack of understanding regarding the reasons for low adoption of online shopping in Iran despite the increasing popularity of the internet, and the originality lies in exploring the factors and proposing and testing a conceptual model that influence Iranian customers’ decision to buy online. To conduct an empirical case study, we selected Digikala, the largest online two-sided marketplace platform in Iran. To gather data from a representative sample of Digikala customers, a simple random sampling method was utilized. An online survey questionnaire was administered to 363 participants, ensuring a diverse range of respondents were included in the study. A partial least squares method was used to analyze the data using the structural equation modelling (SEM) method by SmartPLS software. The results of the research study demonstrated that social media marketing creates positive changes in brand equity, customer attachment to the brand, brand trust, and online purchase intent over time. Online purchase intention, brand trust, and customer brand attachment were positively influenced by brand equity. The level of customer brand attachment affected brand trust and online purchase intent in a positive way. An increase in brand trust led to a significant increase in online purchase intentions. An online purchase intention, customer brand attachment, and brand trust of a brand were influenced positively by brand equity during social media marketing. Social media marketing impacted online purchase intentions positively and significantly through customer brand attachment. Social media marketing improved online purchase intentions when brand trust is positive and significant. Several factors contributed to the effect of social media marketing on online purchase intentions, including brand trust. This leads us to conclude that social media marketing enhances online purchase intent through the creation of brand attachments, brand trust, and brand equity among customers.
本研究考察了社交媒体营销对在线购买意愿的影响,其中品牌依恋、品牌信任和品牌资产是中介因素。本研究解决的问题是,尽管互联网日益普及,但对伊朗网上购物采用率低的原因缺乏了解,其独创性在于探索影响伊朗消费者在线购买决定的因素,并提出和测试概念模型。为了进行实证案例研究,我们选择了伊朗最大的在线双边市场平台Digikala。为了从Digikala客户的代表性样本中收集数据,采用了简单的随机抽样方法。一份在线调查问卷对363名参与者进行了管理,以确保调查对象的多样性。采用偏最小二乘法和结构方程建模(SEM)方法,利用SmartPLS软件对数据进行分析。研究结果表明,随着时间的推移,社交媒体营销在品牌资产、客户对品牌的依恋、品牌信任和在线购买意愿方面产生了积极的变化。品牌资产对网上购买意愿、品牌信任和顾客品牌依恋有正向影响。消费者品牌依恋水平对品牌信任和在线购买意愿有正向影响。品牌信任的增加导致在线购买意愿的显著增加。社交媒体营销中品牌资产对在线购买意愿、消费者品牌依恋和品牌信任有正向影响。社交媒体营销通过消费者品牌依恋正向显著影响在线购买意愿。当品牌信任为积极且显著时,社交媒体营销提高了在线购买意愿。有几个因素促成了社交媒体营销对在线购买意愿的影响,包括品牌信任。这让我们得出结论,社交媒体营销通过在消费者中创造品牌依恋、品牌信任和品牌资产来增强在线购买意图。
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引用次数: 3
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Marketing and Management of Innovations
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