Anastasiia Samoilikova, Valeriia Herasymenko, A. Kuznyetsova, M. Tumpach, Martina Ballova, Larisa Şavga
Education accelerates changes and transformations in social life, as well as one of the main factors of progress and development in general and business. The article substantiates and formalises the relationships between indicators of the level of education (taking into account its innovative development) and the ease of doing business based on evidence from 28 world countries and the data from the World Bank, the United Nations, Tufts University and Standard & Poor’s Ratings Services. The article aims to find indicators of innovative education that most significantly contribute to the ease of doing business. For this, cognitive analysis of statistical data is carried out, and with the help of descriptive analysis tools, a statistically significant characteristic space of indicators is formed. Checking the density and direction of the relationship is carried out by calculating the values of the Pearson correlation coefficients. The multidimensionality of input feature space is reduced to the four most significant indicators from nine investigated ones (digital development indicator; human development index; digital trust, financial literacy index) using the procedure of principal component analysis and orthogonal transformation using the Varimax method in the Statgraphics Centurion 19 software. The quality of the factorisation is confirmed by Kaiser-Meier-Olkin testing and Bartlett’s sphericity testing. As a result of the developed multiple econometric models, which describe the dependence of ease of doing business and the above indicators, and the Backward Stepwise Selection hard screening procedure in Statgraphics 19, a statistically significant model of the effect of digital development on ease of doing business is built. It shows that with the value increase of digital development by 1%, ease of doing business will also increase by 0.79%. The obtained results can be useful to scientists for further research, as well as to change-makers in education and business and all stakeholders in the direction of «business–education» competition.
{"title":"Effect of Education on Ease of Doing Business in Conditions of Innovation Development: Factor Analysis and Multiple Regression","authors":"Anastasiia Samoilikova, Valeriia Herasymenko, A. Kuznyetsova, M. Tumpach, Martina Ballova, Larisa Şavga","doi":"10.21272/mmi.2023.2-19","DOIUrl":"https://doi.org/10.21272/mmi.2023.2-19","url":null,"abstract":"Education accelerates changes and transformations in social life, as well as one of the main factors of progress and development in general and business. The article substantiates and formalises the relationships between indicators of the level of education (taking into account its innovative development) and the ease of doing business based on evidence from 28 world countries and the data from the World Bank, the United Nations, Tufts University and Standard & Poor’s Ratings Services. The article aims to find indicators of innovative education that most significantly contribute to the ease of doing business. For this, cognitive analysis of statistical data is carried out, and with the help of descriptive analysis tools, a statistically significant characteristic space of indicators is formed. Checking the density and direction of the relationship is carried out by calculating the values of the Pearson correlation coefficients. The multidimensionality of input feature space is reduced to the four most significant indicators from nine investigated ones (digital development indicator; human development index; digital trust, financial literacy index) using the procedure of principal component analysis and orthogonal transformation using the Varimax method in the Statgraphics Centurion 19 software. The quality of the factorisation is confirmed by Kaiser-Meier-Olkin testing and Bartlett’s sphericity testing. As a result of the developed multiple econometric models, which describe the dependence of ease of doing business and the above indicators, and the Backward Stepwise Selection hard screening procedure in Statgraphics 19, a statistically significant model of the effect of digital development on ease of doing business is built. It shows that with the value increase of digital development by 1%, ease of doing business will also increase by 0.79%. The obtained results can be useful to scientists for further research, as well as to change-makers in education and business and all stakeholders in the direction of «business–education» competition.","PeriodicalId":45989,"journal":{"name":"Marketing and Management of Innovations","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67644999","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Organizational citizenship behaviour, which refers to employees exhibiting extra-role behaviours without expecting any tangible reward, can also be observed in customers. Similar to employees, customers can also engage in voluntary behaviours that are beneficial to the business (customer citizenship behaviour). These behaviours exhibited by both employees and customers areimportant for businesses to achieve their goals and survive. Therefore, the main purpose of this study is to determine the direct and indirect effects of employees’ citizenship behaviours on customers’ citizenship behaviours. The study formulated hypotheses based on social exchange theory, examining organizational citizenship behaviour’s direct effect on customer citizenship behaviour as well as its indirect effect on customer support perception. To test these hypotheses, data were collected from 302 customers of clothing stores in Turkey. The data were analysed using SPSS, AMOS, and Process MACRO (for SPSS and SAS) programs. The data were subjected to various procedures. Specifically, frequency analysis, normality test analysis, confirmatory factor analysis, and reliability analysis were conducted. In addition, detection analyses for method-related problems (multicollinearity and common method bias), correlation analysis, and regression analysis were performed. The results indicated that the data met the assumption of a normal distribution, the scales used were reliable and valid, and there was no evidence of multicollinearity or common method bias. Controlling for demographic variables, the correlation analysis revealed positive relationships between perception of organizational citizenship behaviour, customer citizenship behaviour and customer support perception. The regression analysis conducted to test the hypotheses revealed that organizational citizenship behaviour has a positive effect on customer citizenship behaviour. Moreover, the results indicated that customer support perception plays a mediating role in this effect. In other words, organizational citizenship behaviour affected customer citizenship behaviour both directly and indirectly (through customer support perception). These findings indicate that employees who are “good soldiers” influence customers to be “good soldiers” as well. Therefore, the study proved the importance of the internal customer (employees) for businesses in influencing the behaviour of external customers. Implications were made based on the findings in the study.
{"title":"The Effect of the Internal Customer (Employee) on the External Customer in Citizenship Behavior: A Mediated Model Through Customer Support Perception","authors":"Yagmur Kerse, Gokhan Kerse","doi":"10.21272/mmi.2023.3-02","DOIUrl":"https://doi.org/10.21272/mmi.2023.3-02","url":null,"abstract":"Organizational citizenship behaviour, which refers to employees exhibiting extra-role behaviours without expecting any tangible reward, can also be observed in customers. Similar to employees, customers can also engage in voluntary behaviours that are beneficial to the business (customer citizenship behaviour). These behaviours exhibited by both employees and customers areimportant for businesses to achieve their goals and survive. Therefore, the main purpose of this study is to determine the direct and indirect effects of employees’ citizenship behaviours on customers’ citizenship behaviours. The study formulated hypotheses based on social exchange theory, examining organizational citizenship behaviour’s direct effect on customer citizenship behaviour as well as its indirect effect on customer support perception. To test these hypotheses, data were collected from 302 customers of clothing stores in Turkey. The data were analysed using SPSS, AMOS, and Process MACRO (for SPSS and SAS) programs. The data were subjected to various procedures. Specifically, frequency analysis, normality test analysis, confirmatory factor analysis, and reliability analysis were conducted. In addition, detection analyses for method-related problems (multicollinearity and common method bias), correlation analysis, and regression analysis were performed. The results indicated that the data met the assumption of a normal distribution, the scales used were reliable and valid, and there was no evidence of multicollinearity or common method bias. Controlling for demographic variables, the correlation analysis revealed positive relationships between perception of organizational citizenship behaviour, customer citizenship behaviour and customer support perception. The regression analysis conducted to test the hypotheses revealed that organizational citizenship behaviour has a positive effect on customer citizenship behaviour. Moreover, the results indicated that customer support perception plays a mediating role in this effect. In other words, organizational citizenship behaviour affected customer citizenship behaviour both directly and indirectly (through customer support perception). These findings indicate that employees who are “good soldiers” influence customers to be “good soldiers” as well. Therefore, the study proved the importance of the internal customer (employees) for businesses in influencing the behaviour of external customers. Implications were made based on the findings in the study.","PeriodicalId":45989,"journal":{"name":"Marketing and Management of Innovations","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135839187","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Many agencies have selected Facebook, one of the most popular social media platforms in Vietnam, as their primary communication and connection channel in their units due to its widespread usage and simplicity of use. Using social networks to advertise products could make people more likely to buy things. Nevertheless, there is still a need for more scholarly attention to understand the impact of social media usage on users' purchase intention, especially in Vietnam— a country with a significant number of social media users worldwide. Hence, this study aims to examine factors regarding social media advertising including informativeness, performance expectancy, perceived relevance, and interactivity that impact consumer buying intention through popular platforms in Vietnam such as Facebook. The authors utilized a set of established scales to measure the constructs under investigation. An online questionnaire with 22 items was designed and developed based on previous research. The survey specifically targeted Vietnamese shoppers who regularly engage in online activities through the social media platform Facebook. From the collected questionnaires, a data of 217 valid responses were utilized for the analysis using SPSS. The study revealed the indicators relevant to Facebook advertising of consumer purchase intention. Among them, two-way communication in the form of interactivity, one of the most common features of social networks plays a vital role in fostering purchase intention as its greatest effect on consumer purchase intention, followed by perceived relevance, performance expectancy, and informativeness. The current research extends consumer behavior literature in online shopping settings and consolidates further the importance of advertising value toward behavioral intention in the context of social media. The findings provide valuable insights for advertising companies to leverage Facebook media in their marketing and advertising endeavors such as providing users with the informative and relevant content, appealing appearance, as well as two-way interaction features so that they will be able to attract potentials consumers. Yet there were some limitations including the generalizability, the focus on a specific product category and the extension of other social media platforms which should be suggested in the future research.
{"title":"Investigating the Impact of Facebook Advertising Features on Consumer Behavior","authors":"Thi Huong Giang Vo, Duy Binh Luong, Khoa Huan Le, Thi Minh Tuyen Huynh","doi":"10.21272/mmi.2023.3-03","DOIUrl":"https://doi.org/10.21272/mmi.2023.3-03","url":null,"abstract":"Many agencies have selected Facebook, one of the most popular social media platforms in Vietnam, as their primary communication and connection channel in their units due to its widespread usage and simplicity of use. Using social networks to advertise products could make people more likely to buy things. Nevertheless, there is still a need for more scholarly attention to understand the impact of social media usage on users' purchase intention, especially in Vietnam— a country with a significant number of social media users worldwide. Hence, this study aims to examine factors regarding social media advertising including informativeness, performance expectancy, perceived relevance, and interactivity that impact consumer buying intention through popular platforms in Vietnam such as Facebook. The authors utilized a set of established scales to measure the constructs under investigation. An online questionnaire with 22 items was designed and developed based on previous research. The survey specifically targeted Vietnamese shoppers who regularly engage in online activities through the social media platform Facebook. From the collected questionnaires, a data of 217 valid responses were utilized for the analysis using SPSS. The study revealed the indicators relevant to Facebook advertising of consumer purchase intention. Among them, two-way communication in the form of interactivity, one of the most common features of social networks plays a vital role in fostering purchase intention as its greatest effect on consumer purchase intention, followed by perceived relevance, performance expectancy, and informativeness. The current research extends consumer behavior literature in online shopping settings and consolidates further the importance of advertising value toward behavioral intention in the context of social media. The findings provide valuable insights for advertising companies to leverage Facebook media in their marketing and advertising endeavors such as providing users with the informative and relevant content, appealing appearance, as well as two-way interaction features so that they will be able to attract potentials consumers. Yet there were some limitations including the generalizability, the focus on a specific product category and the extension of other social media platforms which should be suggested in the future research.","PeriodicalId":45989,"journal":{"name":"Marketing and Management of Innovations","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135839630","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The labour market is witnessing a significant increase in the levels of demand to learn new skills in areas such as data science, artificial intelligence and machine learning, which are among the most prominent features of the new industrial revolution. Universities have a vital function in the knowledge economy and innovation, as they generate and share knowledge through research, education, and creativity. The knowledge economy (KE) and innovation are key drivers of economic growth, as they promote innovation, productivity, and competitiveness. It creates new industries and jobs that require highly skilled workers. Weakness and inadequacy of the educational and research system have been considered as one of the main issues in Saudi Arabia. The aim of this study is to identify the role of universities in the knowledge economy and innovation in Saudi Arabia from the perspective of academics at the University of Hail. To achieve the objective of this research, a cross-sectional explanatory and descriptive research design with a quantitative approach was adopted by the researchers. A sample size of 83 academicians was chosen using a simple random sampling procedure. The analysis method employed was structural equation modelling (SEM) with partial least squares (PLS). The adopted instrument for collecting the data were a survey. The questionnaire measures were based on a 5-point Likert scale. To measure the reliability and validity of the instruments, Cronbach’s alpha, composite reliability, and Fornell-Lacker criterion tests were conducted. The findings of the study revealed that educational curriculum, educational policy, infrastructure, and scientific research have a significant role in (KE) and innovation, whereas the results of teaching methods showed no significant role in (KE) and innovation. To remain competitive in the ever-changing economic landscape, policymakers in Saudi Arabian universities must prioritize curriculum design, infrastructure, teaching methods, policies, and skilled manpower while paying more attention to science, technology, and innovation. In addition, universities should focus on developing the skills of their graduates to meet the demands of the job market. This can be achieved by offering internships and apprenticeships, as well as providing training in soft skills such as communication, teamwork, and problem-solving.
{"title":"Knowledge Economy, Innovation and the Universities' Education Role in Saudi Arabia: A Study of Academicians’ Perspectives at the University of Hail","authors":"Murad Thomran, Ali Essa A Alshammari","doi":"10.21272/mmi.2023.3-15","DOIUrl":"https://doi.org/10.21272/mmi.2023.3-15","url":null,"abstract":"The labour market is witnessing a significant increase in the levels of demand to learn new skills in areas such as data science, artificial intelligence and machine learning, which are among the most prominent features of the new industrial revolution. Universities have a vital function in the knowledge economy and innovation, as they generate and share knowledge through research, education, and creativity. The knowledge economy (KE) and innovation are key drivers of economic growth, as they promote innovation, productivity, and competitiveness. It creates new industries and jobs that require highly skilled workers. Weakness and inadequacy of the educational and research system have been considered as one of the main issues in Saudi Arabia. The aim of this study is to identify the role of universities in the knowledge economy and innovation in Saudi Arabia from the perspective of academics at the University of Hail. To achieve the objective of this research, a cross-sectional explanatory and descriptive research design with a quantitative approach was adopted by the researchers. A sample size of 83 academicians was chosen using a simple random sampling procedure. The analysis method employed was structural equation modelling (SEM) with partial least squares (PLS). The adopted instrument for collecting the data were a survey. The questionnaire measures were based on a 5-point Likert scale. To measure the reliability and validity of the instruments, Cronbach’s alpha, composite reliability, and Fornell-Lacker criterion tests were conducted. The findings of the study revealed that educational curriculum, educational policy, infrastructure, and scientific research have a significant role in (KE) and innovation, whereas the results of teaching methods showed no significant role in (KE) and innovation. To remain competitive in the ever-changing economic landscape, policymakers in Saudi Arabian universities must prioritize curriculum design, infrastructure, teaching methods, policies, and skilled manpower while paying more attention to science, technology, and innovation. In addition, universities should focus on developing the skills of their graduates to meet the demands of the job market. This can be achieved by offering internships and apprenticeships, as well as providing training in soft skills such as communication, teamwork, and problem-solving.","PeriodicalId":45989,"journal":{"name":"Marketing and Management of Innovations","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135840742","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mainstream economics sees the solution to the problem of exploitative use of limited natural resources in a properly functioning price system. The price mechanism thus works on the principle of scarcity: if a natural resource becomes scarce, it is used less (higher demand causes an increase in the price of the resource). This argumentation is subject to the fulfilment of one condition: the price mechanism must work properly. The criticism of mainstream economics lies in the fact that the global market still offers producers locations with attractive input prices. This is how we achieve global economic growth but also an enormous increase in environmental problems. The clothing industry makes a significant global contribution to increasing the environmental burden. Enormous production is seconded here by customer demand. Specifically, fast fashion represents a constant cycle of buying and disposing of clothes, leading to a significant amount of textile waste. Consumers, with their decision-making power and choices,can be a part of a solution, but it is necessary to know their behaviour. The aim of the paper was to examine whether there exist differences among four female generational cohorts in Slovakia regarding their attitudes towards sustainable clothes and their real purchase behaviour. The questionnaire survey on the sample of n = 428 respondents was used as a method of data collection. One-way ANOVA was used to determine differences between all age groups. A Tukey post hoc test revealed that (1) Gen Y and Gen Z had significantly higher attitudes towards sustainable clothing in comparison with Baby Boomers and (2) Gen X and Gen Y expressed higher levels of purchases of sustainable clothes in comparison with both Baby Boomers and Gen Z. There were no significant differences in actual purchases of sustainable clothing between Gen X and Gen Y orbetween Baby Boomers and Gen Z. The oldest and youngest generations (Baby Boomers and Gen Z) do not differ among themselves but buy significantly less sustainable clothes in comparison with Gen X and Gen Y. Overall, all generations showed positive attitudes towards sustainable clothes, especially younger generations, but this was not fully reflected in their real purchase behaviour. Gen Z and Baby Boomers tend not to buy sustainable clothes, and Gen X and Gen Y are indifferent in this issue. This knowledge helps companies within the fashion industry concentrate on specific segments, tailor their communication strategies accordingly, target educational statements and adopt appropriate practices that are in line with consumer behaviour. To effectively tackle this matter, understanding diverse consumer groups can be highly advantageous, offering valuable insights into their behavioural patterns. It helps to distinguish practices that motivate female consumers to purchase sustainable clothes.
{"title":"Attitudes and Actual Buying Behaviour of Sustainable Clothes from the Perspective of Female Generations in Slovakia","authors":"Janka Taborecka, Tamara Rajic, Miroslava Vinczeova, Vladislav Kaputa","doi":"10.21272/mmi.2023.3-11","DOIUrl":"https://doi.org/10.21272/mmi.2023.3-11","url":null,"abstract":"Mainstream economics sees the solution to the problem of exploitative use of limited natural resources in a properly functioning price system. The price mechanism thus works on the principle of scarcity: if a natural resource becomes scarce, it is used less (higher demand causes an increase in the price of the resource). This argumentation is subject to the fulfilment of one condition: the price mechanism must work properly. The criticism of mainstream economics lies in the fact that the global market still offers producers locations with attractive input prices. This is how we achieve global economic growth but also an enormous increase in environmental problems. The clothing industry makes a significant global contribution to increasing the environmental burden. Enormous production is seconded here by customer demand. Specifically, fast fashion represents a constant cycle of buying and disposing of clothes, leading to a significant amount of textile waste. Consumers, with their decision-making power and choices,can be a part of a solution, but it is necessary to know their behaviour. The aim of the paper was to examine whether there exist differences among four female generational cohorts in Slovakia regarding their attitudes towards sustainable clothes and their real purchase behaviour. The questionnaire survey on the sample of n = 428 respondents was used as a method of data collection. One-way ANOVA was used to determine differences between all age groups. A Tukey post hoc test revealed that (1) Gen Y and Gen Z had significantly higher attitudes towards sustainable clothing in comparison with Baby Boomers and (2) Gen X and Gen Y expressed higher levels of purchases of sustainable clothes in comparison with both Baby Boomers and Gen Z. There were no significant differences in actual purchases of sustainable clothing between Gen X and Gen Y orbetween Baby Boomers and Gen Z. The oldest and youngest generations (Baby Boomers and Gen Z) do not differ among themselves but buy significantly less sustainable clothes in comparison with Gen X and Gen Y. Overall, all generations showed positive attitudes towards sustainable clothes, especially younger generations, but this was not fully reflected in their real purchase behaviour. Gen Z and Baby Boomers tend not to buy sustainable clothes, and Gen X and Gen Y are indifferent in this issue. This knowledge helps companies within the fashion industry concentrate on specific segments, tailor their communication strategies accordingly, target educational statements and adopt appropriate practices that are in line with consumer behaviour. To effectively tackle this matter, understanding diverse consumer groups can be highly advantageous, offering valuable insights into their behavioural patterns. It helps to distinguish practices that motivate female consumers to purchase sustainable clothes.","PeriodicalId":45989,"journal":{"name":"Marketing and Management of Innovations","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135800503","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Internal control is a management control built by managers to achieve organizational goals and ensure sustainability. COSO (Committee of Sponsoring Organizations), consisting of five independent organizations in the USA (United States of America), pioneered the internal control system to become a standard structure. COSO's internal control model covers five primary dimensions: control environment, risk assessment and management, control activities, information and communication, and monitoring. Through these five closely related dimensions, it serves to ensure organizational effectiveness by building an orderly system. It is a structure developed for organizations to manage the risks they encounter successfully and ensure the sustainability of organizational processes. In this way, organizations provide advantages such as reducing risks, increasing the reliability of financial statements, and becoming more compliant with the laws and regulations that must be complied with. It is essential to know about these standards and their implementation for organizations. Implementing these standards in the public sector is also noteworthy, and it has especially come to the fore in the activities of metropolitan municipalities. This research aims to determine the level of awareness of COSO internal control standards in metropolitan municipalities in Turkey. The general secretary, deputy general secretaries, and authorized persons in strategic planning and financial services (N = 149) working in 30 metropolitan municipalities in Turkey participated in the research. The sample group comprises officials selected by the purposive sampling method. Data were obtained by online survey. Frequency analysis, analysis of descriptive statistics, tests to examine differences, and correlation analysis was used in the data analysis. According to the findings, it has been determined that the efficiency of the COSO internal control standards in metropolitan municipalities is almost at the expected level. A strong correlation was obtained between the structures comprising the COSO internal control standards. The findings are discussed from a theoretical and practical point of view. Then, various suggestions are presented for decision-makers and future research.
{"title":"Measuring the Level of Awareness of COSO Internal Control Standards in Metropolitan Municipalities in Turkey","authors":"Gökhan Baral, Evren Cakirsoy","doi":"10.21272/mmi.2023.2-01","DOIUrl":"https://doi.org/10.21272/mmi.2023.2-01","url":null,"abstract":"Internal control is a management control built by managers to achieve organizational goals and ensure sustainability. COSO (Committee of Sponsoring Organizations), consisting of five independent organizations in the USA (United States of America), pioneered the internal control system to become a standard structure. COSO's internal control model covers five primary dimensions: control environment, risk assessment and management, control activities, information and communication, and monitoring. Through these five closely related dimensions, it serves to ensure organizational effectiveness by building an orderly system. It is a structure developed for organizations to manage the risks they encounter successfully and ensure the sustainability of organizational processes. In this way, organizations provide advantages such as reducing risks, increasing the reliability of financial statements, and becoming more compliant with the laws and regulations that must be complied with. It is essential to know about these standards and their implementation for organizations. Implementing these standards in the public sector is also noteworthy, and it has especially come to the fore in the activities of metropolitan municipalities. This research aims to determine the level of awareness of COSO internal control standards in metropolitan municipalities in Turkey. The general secretary, deputy general secretaries, and authorized persons in strategic planning and financial services (N = 149) working in 30 metropolitan municipalities in Turkey participated in the research. The sample group comprises officials selected by the purposive sampling method. Data were obtained by online survey. Frequency analysis, analysis of descriptive statistics, tests to examine differences, and correlation analysis was used in the data analysis. According to the findings, it has been determined that the efficiency of the COSO internal control standards in metropolitan municipalities is almost at the expected level. A strong correlation was obtained between the structures comprising the COSO internal control standards. The findings are discussed from a theoretical and practical point of view. Then, various suggestions are presented for decision-makers and future research.","PeriodicalId":45989,"journal":{"name":"Marketing and Management of Innovations","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67644184","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Maria Vrablikov, Anna Hrnciarova Turciakova, M.Ju. Baranova
The development of tourism in the region can be managed and guided by an appropriate regional policy that has realistic objectives. The paper focuses on the area of regional development in the context of tourism within the local government in the municipality of Besenova (situated in Slovakia, belongs to the natural region Liptov and to the administrative region Zilina at the level NUTS 3), taking into account the economic, social and ecological aspects of the region and shows the impact of tourism on the lives of local residents, the operation of the local economy, the overall attractiveness and appearance of the municipality. It focuses on both the positive and negative impacts of the tourism industry on the locality, with the intensity of their impact depending mainly on the volume and structure of visitors who come to this popular destination not only from Slovakia but also from abroad. Literature review contains information about regional and local development, new trends in this area (e. g. triple, quadruple and quintuple helix model) and pros and cons of tourism. In the theoretical part of contribution are used books, internal materials and articles indexed in WOS or Scopus. In the contribution are used these methods: analysis and study of internal materials of village, mathematical-statistical methods (e.g. extrapolation of future values, trend analysis, absolute and relative number), analysis of secondary data & desk research, synthesis of results and suggestions for further development of tourism in the village Besenova. The results of the survey point to the importance of planned integrated tourism development, which will allow to exploit the tourism potential of the region, which has a sufficiently attractive natural and anthropogenic potential. Further regional and local development has potential not only for tourism, but also for employment, business, study and whole quality of life of inhabitants. It also could improve some macroeconomic indicators and increase competitiveness of region.
{"title":"Tourism as a Factor of Local and Regional Development","authors":"Maria Vrablikov, Anna Hrnciarova Turciakova, M.Ju. Baranova","doi":"10.21272/mmi.2023.1-17","DOIUrl":"https://doi.org/10.21272/mmi.2023.1-17","url":null,"abstract":"The development of tourism in the region can be managed and guided by an appropriate regional policy that has realistic objectives. The paper focuses on the area of regional development in the context of tourism within the local government in the municipality of Besenova (situated in Slovakia, belongs to the natural region Liptov and to the administrative region Zilina at the level NUTS 3), taking into account the economic, social and ecological aspects of the region and shows the impact of tourism on the lives of local residents, the operation of the local economy, the overall attractiveness and appearance of the municipality. It focuses on both the positive and negative impacts of the tourism industry on the locality, with the intensity of their impact depending mainly on the volume and structure of visitors who come to this popular destination not only from Slovakia but also from abroad. Literature review contains information about regional and local development, new trends in this area (e. g. triple, quadruple and quintuple helix model) and pros and cons of tourism. In the theoretical part of contribution are used books, internal materials and articles indexed in WOS or Scopus. In the contribution are used these methods: analysis and study of internal materials of village, mathematical-statistical methods (e.g. extrapolation of future values, trend analysis, absolute and relative number), analysis of secondary data & desk research, synthesis of results and suggestions for further development of tourism in the village Besenova. The results of the survey point to the importance of planned integrated tourism development, which will allow to exploit the tourism potential of the region, which has a sufficiently attractive natural and anthropogenic potential. Further regional and local development has potential not only for tourism, but also for employment, business, study and whole quality of life of inhabitants. It also could improve some macroeconomic indicators and increase competitiveness of region.","PeriodicalId":45989,"journal":{"name":"Marketing and Management of Innovations","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67644570","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The role of businesses in sustainable development gained increasingly more importance, together with the increasing speed of technological advancements, in addition to the economic effects of climate change, pandemics, disasters, and wars. The capabilities of businesses allowing them to adapt to environmental conditions to use their resources and turn them into productive outputs efficiently are considered critical factors in achieving sustainable competitive advantage. Therefore, the present study aimed to determine the effects of businesses’ marketing, process, organisational, and product innovation capabilities on corporate sustainability. The data used in the present study, which has an explanatory research design, were collected from managers of 452 SMEs in an emerging economy (Turkey) using the non-random quota sampling method. During the data collection, a survey was carried out on the manufacturing firms operating in Kocaeli, Sakarya, Düzce, Yalova, and Bolu provinces in a region called TR42 in the Eastern Marmara region, which is an important industrial region in Turkey. During the data analysis, SPSS was used to obtain the descriptive statistics, and AMOS to obtain the inferential statistics. Within this context, covariance-based Structural Equation Modelling (SEM) was utilised to test organisational sustainability’s causal relationships with variables constituting the innovation capabilities. The results achieved here suggest that marketing, process, corporate, and product innovation capabilities have an effect that increases organisational sustainability. Furthermore, the results indicate that marketing innovation capability had a higher impact on organisational sustainability than other capacities constituting the innovation capability. The present study offers important interpretations and conclusions for businesses which operate in an emerging economy at the level of SME to improve their sustainability objectives in terms of resource, capability, and environmental adaptation.
{"title":"Effects of Innovation Capabilities on Organisational Sustainability: Evidence from an Emerging Economy","authors":"Sinan Esen, Metin Saygılı, Çağdaş Ateş","doi":"10.21272/mmi.2023.2-07","DOIUrl":"https://doi.org/10.21272/mmi.2023.2-07","url":null,"abstract":"The role of businesses in sustainable development gained increasingly more importance, together with the increasing speed of technological advancements, in addition to the economic effects of climate change, pandemics, disasters, and wars. The capabilities of businesses allowing them to adapt to environmental conditions to use their resources and turn them into productive outputs efficiently are considered critical factors in achieving sustainable competitive advantage. Therefore, the present study aimed to determine the effects of businesses’ marketing, process, organisational, and product innovation capabilities on corporate sustainability. The data used in the present study, which has an explanatory research design, were collected from managers of 452 SMEs in an emerging economy (Turkey) using the non-random quota sampling method. During the data collection, a survey was carried out on the manufacturing firms operating in Kocaeli, Sakarya, Düzce, Yalova, and Bolu provinces in a region called TR42 in the Eastern Marmara region, which is an important industrial region in Turkey. During the data analysis, SPSS was used to obtain the descriptive statistics, and AMOS to obtain the inferential statistics. Within this context, covariance-based Structural Equation Modelling (SEM) was utilised to test organisational sustainability’s causal relationships with variables constituting the innovation capabilities. The results achieved here suggest that marketing, process, corporate, and product innovation capabilities have an effect that increases organisational sustainability. Furthermore, the results indicate that marketing innovation capability had a higher impact on organisational sustainability than other capacities constituting the innovation capability. The present study offers important interpretations and conclusions for businesses which operate in an emerging economy at the level of SME to improve their sustainability objectives in terms of resource, capability, and environmental adaptation.","PeriodicalId":45989,"journal":{"name":"Marketing and Management of Innovations","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67644645","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Z. Juhászová, A. Boyko, V. Bozhenko, S. Mynenko, A. Buriak, N. Vynnychenko
The article summarises the arguments and counterarguments within the scientific debate on the issue of improving the system of combating money laundering. The research’s primary goal is to evaluate the system’s effectiveness in combating money laundering. The study of the issue of evaluating the system’s effectiveness for combating money laundering is carried out in the article in the following logical sequence: informative base forming; determination of terminal events as criteria for the system’s effectiveness for combating money laundering; survival tables construction, which provide for the probability of a court verdict on financial monitoring issues; evaluation of the system’s effectiveness of institutional changes in combating money laundering. Survival analysis methods or survival tables, the Kaplan-Meier method, were used to conduct the research. The developed scientific-methodical approach to evaluating the system’s effectiveness for combating money laundering was approved based on financial monitoring data in Ukraine; the study period was 2009-2022. The time intervals and established probabilities of avoiding punishment for the crime of money laundering were defined based on the analysis. The authors of the article empirically determined that with an increase in the time between the time of the commission of the crime and the time of the court’s conviction, the probability that the court will not be convicted decreases. If three years and seven months pass after the crime, the probability of a guilty verdict will be 50.9%. Based on the obtained calculations, the changes in the organisational and functional composition of the combating money laundering implemented in recent years could have improved the quality of combating money laundering. Further research should be directed to a detailed analysis of the structural elements in the institutional part of the system of combating money laundering to identify the weaknesses of each stage: financial monitoring, investigation and the judicial system.
{"title":"An Innovative Approach to Evaluate the Effectiveness of Combating Money Laundering","authors":"Z. Juhászová, A. Boyko, V. Bozhenko, S. Mynenko, A. Buriak, N. Vynnychenko","doi":"10.21272/mmi.2023.2-21","DOIUrl":"https://doi.org/10.21272/mmi.2023.2-21","url":null,"abstract":"The article summarises the arguments and counterarguments within the scientific debate on the issue of improving the system of combating money laundering. The research’s primary goal is to evaluate the system’s effectiveness in combating money laundering. The study of the issue of evaluating the system’s effectiveness for combating money laundering is carried out in the article in the following logical sequence: informative base forming; determination of terminal events as criteria for the system’s effectiveness for combating money laundering; survival tables construction, which provide for the probability of a court verdict on financial monitoring issues; evaluation of the system’s effectiveness of institutional changes in combating money laundering. Survival analysis methods or survival tables, the Kaplan-Meier method, were used to conduct the research. The developed scientific-methodical approach to evaluating the system’s effectiveness for combating money laundering was approved based on financial monitoring data in Ukraine; the study period was 2009-2022. The time intervals and established probabilities of avoiding punishment for the crime of money laundering were defined based on the analysis. The authors of the article empirically determined that with an increase in the time between the time of the commission of the crime and the time of the court’s conviction, the probability that the court will not be convicted decreases. If three years and seven months pass after the crime, the probability of a guilty verdict will be 50.9%. Based on the obtained calculations, the changes in the organisational and functional composition of the combating money laundering implemented in recent years could have improved the quality of combating money laundering. Further research should be directed to a detailed analysis of the structural elements in the institutional part of the system of combating money laundering to identify the weaknesses of each stage: financial monitoring, investigation and the judicial system.","PeriodicalId":45989,"journal":{"name":"Marketing and Management of Innovations","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67644953","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sona Chovanova Supekova, Richard Keklak, Tatiana Masarova, Patricia Jakesova
Social media and networks have opened new opportunities for individuals to learn and grow, regardless of their educational or professional background. The implications and challenges of technology in educational settings are not well understood, despite its widespread use and impact on students. The study aims to investigate students’ social networking behaviour in the form of the use of social networking sites during class in relation to their gender, age group, education, and place of residence and focuses on three age groups of students who are representatives of Generation Y and Generation Z because both generations are growing up and coming of age in the 21st century and have been exposed to digitization and digital transformation since early childhood. The research sample consisted of 278 students from public and private universities and high school graduates who expressed interest in studying at the university. The results show that all examined variables, except place of residence, have a significant but small effect on what students do on social networking sites during classes and the reasons why they use them. However, according to the results, the fact that students connect to social networks during class does not imply that they have a reduced interest in the subject matter being taught or the knowledge being acquired, which means that there is a significant opportunity to adapt the learning approach on these platforms.
{"title":"Social Media, Networks, and Students in the Context of the Educational Process","authors":"Sona Chovanova Supekova, Richard Keklak, Tatiana Masarova, Patricia Jakesova","doi":"10.21272/mmi.2023.3-13","DOIUrl":"https://doi.org/10.21272/mmi.2023.3-13","url":null,"abstract":"Social media and networks have opened new opportunities for individuals to learn and grow, regardless of their educational or professional background. The implications and challenges of technology in educational settings are not well understood, despite its widespread use and impact on students. The study aims to investigate students’ social networking behaviour in the form of the use of social networking sites during class in relation to their gender, age group, education, and place of residence and focuses on three age groups of students who are representatives of Generation Y and Generation Z because both generations are growing up and coming of age in the 21st century and have been exposed to digitization and digital transformation since early childhood. The research sample consisted of 278 students from public and private universities and high school graduates who expressed interest in studying at the university. The results show that all examined variables, except place of residence, have a significant but small effect on what students do on social networking sites during classes and the reasons why they use them. However, according to the results, the fact that students connect to social networks during class does not imply that they have a reduced interest in the subject matter being taught or the knowledge being acquired, which means that there is a significant opportunity to adapt the learning approach on these platforms.","PeriodicalId":45989,"journal":{"name":"Marketing and Management of Innovations","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135784241","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：