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“Foreign brands of course!” An ethnographic study exploring COO image perceptions and its influence on the preference of foreign clothing brands “当然是外国品牌!”一项民族志研究探讨首席运营官形象感知及其对外国服装品牌偏好的影响
IF 3.8 Q2 BUSINESS Pub Date : 2021-07-03 DOI: 10.1080/20932685.2021.1921608
Nadine Khair, Elizabeth Lloyd-Parkes, J. Deacon
ABSTRACT This study explores Jordanian women’s preferences for foreign over local clothing brands through exploring perceptions of COO image. An ethnographic approach has been utilized, consisting of 3 data generation stages: interactive group interviews; shopping observations; and one on one responsive interviews. This study highlights new reasons for preference of foreign brands, overlooked in previous studies, stemming from self and social symbolism, consumption symbolism, status and conspicuous consumption and country of origin image. Furthermore, a key outcome of this research is the conceptualization of “Country of Purchase”. Implications are provided for local clothing brands on ways to improve their image in the eyes of Jordanian consumers – particularly women. Recommendations regarding local brands’ pricing, store atmosphere and image, and symbolic value are highlighted and discussed. Previous research is extended by exploring different reasons for foreign brand preference in developing countries and introduces an inductive and interpretive approach to obtain descriptive and rich data providing understanding of the phenomena of country of origin and country of purchase in the fashion industry. 
摘要本研究通过对首席运营官形象的认知,探讨约旦女性对外国服装品牌的偏好。采用了人种学方法,包括三个数据生成阶段:互动小组访谈;购物观察;以及一对一的回应式访谈。本研究强调了以往研究中忽视的外国品牌偏好的新原因,这些原因源于自我和社会象征、消费象征、地位和炫耀性消费以及原产国形象。此外,这项研究的一个关键成果是“购买国”的概念化。为当地服装品牌改善其在约旦消费者(尤其是女性)心目中的形象提供了启示。强调并讨论了关于当地品牌定价、商店氛围和形象以及象征价值的建议。先前的研究通过探索发展中国家外国品牌偏好的不同原因进行了扩展,并引入了归纳和解释的方法来获得描述性和丰富的数据,从而了解时尚行业中的原产国和购买国现象。
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引用次数: 4
Moderating effect of brand commitment on apparel brand prestige in upward comparisons 向上比较中品牌承诺对服装品牌声望的调节作用
IF 3.8 Q2 BUSINESS Pub Date : 2021-07-03 DOI: 10.1080/20932685.2021.1912630
K. Kumagai, S. Nagasawa
ABSTRACT This study explores the location effect on consumers’ perceptions of a particular apparel brand’s prestige when a fashion store is operated adjacent to the apparel boutiques of other prestigious brands. It also aims to examine variations in this effect according to consumers’ brand commitment levels. Via a survey conducted in Japan, the influence of prestige disparity between a particular apparel brand and adjacent brands on perceived brand prestige was assessed across different store location frames. The data reveal that a consumer perceives a particular brand prestige to be higher than before when the prestige of its adjacent brand is moderately higher than its own (assimilation), while this effect disappears once the prestige disparity becomes large. The data also suggest that the assimilation effect is more obvious when a consumer’s calculative brand commitment is high, while the influence of his/her affective commitment level is insignificant. These results suggest that managers should assess whether the prestige disparity is adequate between their brands and adjacent ones and take note of calculative commitment levels of target consumers to predict the location effect on their brand equities.
摘要本研究探讨了当一家时装店与其他知名品牌的服装精品店相邻时,位置效应对消费者对特定服装品牌声望的感知。它还旨在根据消费者的品牌承诺水平来检验这种效应的变化。通过在日本进行的一项调查,评估了特定服装品牌和相邻品牌之间的声望差异对不同门店位置框架下感知品牌声望的影响。数据显示,当相邻品牌的声望适度高于自己的品牌时(同化),消费者会感觉到特定品牌的声望比以前更高,而一旦声望差距变大,这种影响就会消失。数据还表明,当消费者的计算品牌承诺较高时,同化效应更明显,而他/她的情感承诺水平的影响不显著。这些结果表明,管理者应该评估其品牌与相邻品牌之间的声望差距是否足够,并注意目标消费者的计算承诺水平,以预测位置对其品牌资产的影响。
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引用次数: 6
The impact of inclusive fashion advertising with plus-size models on female consumers: The mediating role of brand warmth 大码模特包容性时尚广告对女性消费者的影响:品牌温暖度的中介作用
IF 3.8 Q2 BUSINESS Pub Date : 2021-07-03 DOI: 10.1080/20932685.2021.1905021
B. Joo, Juanjuan Wu
ABSTRACT This study investigates the effectiveness of inclusive advertising featuring both plus-size models and straight-size models on consumers’ responses. By building on the Brands as Intentional Agents Framework (BIAF), the study also investigates the mechanism of the positive effect of including plus-size models on brand performance. For this study, a between-subjects design of model body size (diverse versus straight only) and a moderator of consumer body size (plus versus straight) were used; a multivariate analysis of covariance was conducted, along with a mediation analysis, to test the proposed hypotheses. The results indicated that inclusive advertisements depicting models with diverse body sizes had a positive main effect on brand attitude and an indirect effect on brand attitude and purchase intention. Brand warmth mediated the positive effect of diverse body sizes on brand attitude and purchase intention. This study contributes to the literature on body image by demonstrating the effectiveness of including plus-size models on two levels of consumer responses – brand attitude and purchase intention – and by demonstrating the mechanism of brand warmth. This study also informs brand managers as to how embracing plus-size models can benefit brand performance.
摘要本研究调查了以大号和直码模型为特征的包容性广告对消费者反应的有效性。通过建立品牌作为意向代理人框架(BIAF),本研究还探讨了包括大号模型对品牌绩效的积极影响机制。在这项研究中,使用了受试者之间的模型体型设计(多样化与仅直型)和消费者体型调节器(正型与直型);对协方差进行了多元分析,并进行了中介分析,以检验所提出的假设。结果表明,描绘不同体型模特的包容性广告对品牌态度有正向的主要影响,对品牌态度和购买意愿有间接影响。品牌温暖介导了不同体型对品牌态度和购买意愿的正向影响。这项研究通过证明在两个层面的消费者反应(品牌态度和购买意愿)上包括大号模型的有效性,以及通过证明品牌温暖的机制,为身体形象的文献做出了贡献。这项研究还向品牌经理们介绍了采用大号模特如何有利于品牌表现。
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引用次数: 8
Capturing sustainable fashion purchase behavior of Hispanic consumers in the US 捕捉美国西班牙裔消费者的可持续时尚购买行为
IF 3.8 Q2 BUSINESS Pub Date : 2021-04-06 DOI: 10.1080/20932685.2021.1899016
Lizhu Davis, Chitra S. Dabas
ABSTRACT Despite the vital role Hispanic consumers play in the U.S. apparel market, research on their sustainable apparel consumption behavior is limited. This study investigated the influence of normative expectations on young Hispanic consumers’ organic apparel purchasing behavior. A self-administered online survey was used to collect data from a population of Hispanic college students. The proposed conceptual model was tested using structural equation modeling (SEM). The study results revealed that social norms did not directly influence organic apparel purchase behavior of Hispanic consumers. Instead, social norms determined personal norms and organic apparel knowledge, which then affected the purchase behavior. Perceived health benefits also significantly affected young Hispanic consumers’ purchase behavior of organic apparel. We also found that organic apparel knowledge significantly affected the perceived quality and health benefits of organic apparel. This study contributed to the literature by 1) understanding the complex relationships of social norms with personal norms, organic apparel knowledge, and organic apparel purchase behavior of Hispanic consumers, and 2) incorporating perceived product value into the conceptual model. Findings of this study can help sustainable apparel manufacturers and retailers to develop effective marketing strategies for targeting Hispanic consumers in the US apparel markets.
尽管西班牙裔消费者在美国服装市场中扮演着至关重要的角色,但对他们可持续服装消费行为的研究却很有限。本研究探讨了规范性期望对西班牙裔年轻消费者有机服装购买行为的影响。一项自我管理的在线调查用于收集西班牙裔大学生群体的数据。采用结构方程模型(SEM)对提出的概念模型进行了验证。研究结果显示,社会规范并未直接影响西班牙裔消费者的有机服装购买行为。相反,社会规范决定个人规范和有机服装知识,进而影响购买行为。感知到的健康益处也显著影响了年轻西班牙裔消费者对有机服装的购买行为。我们还发现,有机服装知识显著影响有机服装的感知质量和健康效益。本研究对文献的贡献在于:(1)理解社会规范与个人规范、有机服装知识和西班牙裔消费者有机服装购买行为之间的复杂关系;(2)将感知产品价值纳入概念模型。本研究的结果可以帮助可持续服装制造商和零售商制定有效的营销策略,以针对美国服装市场的西班牙裔消费者。
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引用次数: 5
Between you and me: The effects of content ephemerality and the role of social value orientation in luxury brands’ social media communication Between you and me:内容短暂性的影响与社会价值取向在奢侈品牌社交媒体传播中的作用
IF 3.8 Q2 BUSINESS Pub Date : 2021-04-03 DOI: 10.1080/20932685.2021.1881579
Heejin Lim, Michelle L. Childs, Leslie M. Cuevas, Jewon Lyu
ABSTRACT Grounded on commodity theory, this study examines the effects of content ephemerality on the perceived feeling of exclusivity in luxury brands’ social media communication. This study also investigates the role of luxury brand followers’ social value orientation in the effectiveness of the ephemeral content strategy. Employing Instagram as a study context, we conducted two main experiments using a single factor (i.e., ephemeral versus archived content) between-subject design. The findings of this study demonstrate that ephemeral content generates a higher level of perceived exclusivity than archived content. However, this effect was significant only for those relatively low in social value orientation. Also, perceived exclusivity was found to mediate the moderated effects of presentation modes on attitude towards a luxury brand’s Instagram. A neglected area in the field of luxury brands’ social media communication is how to develop differentiated content strategies for distinct audiences. The findings of the two studies suggest that while luxury brands reach a wide range of consumers via brand online social networking, they should consider offering the feeling of exclusivity to enhance attitude towards social media content among those low in social value orientation. We recommend that luxury brands carefully utilize the ephemeral content strategy as a solution.
摘要基于商品理论,本研究考察了奢侈品牌社交媒体传播中内容短暂性对排他性感知的影响。本研究还调查了奢侈品牌追随者的社会价值取向在短暂内容策略有效性中的作用。以Instagram为研究背景,我们在受试者设计之间使用单一因素(即短暂内容与存档内容)进行了两项主要实验。这项研究的结果表明,短暂内容比存档内容产生更高水平的排他性。然而,这种影响只有对那些社会价值取向相对较低的人才是显著的。此外,感知排他性被发现可以调节展示模式对奢侈品牌Instagram态度的调节效应。奢侈品牌社交媒体传播领域被忽视的一个领域是如何为不同的受众制定差异化的内容策略。这两项研究的结果表明,虽然奢侈品牌通过品牌在线社交网络接触到了广泛的消费者,但它们应该考虑提供排他性的感觉,以提高那些社会价值取向较低的人对社交媒体内容的态度。我们建议奢侈品牌谨慎地利用短暂内容策略作为解决方案。
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引用次数: 7
Actual versus ideal self: An examination of the impact of fashion self congruence on consumer’s fashion consciousness and status consumption tendencies 现实自我与理想自我:时尚自我一致性对消费者时尚意识和身份消费倾向影响的研究
IF 3.8 Q2 BUSINESS Pub Date : 2021-04-03 DOI: 10.1080/20932685.2020.1856705
Harsandaldeep Kaur, S. Anand
ABSTRACT With growing awareness about the self, consumers are increasingly becoming conscious of the role of fashion clothing in enhancing and communicating their self-image. They seek to portray their self-image through an outward display of fashion style that is congruent to their concept of self. Consumer’s congruity however can be formed with both actual and ideal self. Recognizing this fact, the present study investigates the comparative impact of actual and ideal-fashion self-congruity on fashion consciousness and status consumption tendencies of millennials in India. The study also probes into the mediating role of fashion consciousness between the relationship of actual/ideal fashion self-congruity and status consumption. Using a sample of 751 millennials, the study confirms that ideal fashion self-congruity is a stronger predictor of fashion consciousness and status consumption in comparison to actual fashion self-congruity. In fact, actual fashion self-congruity did not have any significant impact on the two dependent variables. Additionally, the results of the study also point towards the mediating role of fashion consciousness between the relation of ideal fashion self-congruity and status consumption. The study points towards some notable implications for marketers of branded fashion wear by signifying the importance of the ideal-self in consumer decision-making process.
摘要:随着人们对自我意识的增强,消费者越来越意识到时尚服装在提升和传达自我形象方面的作用。他们试图通过与自我概念一致的时尚风格的外在展示来描绘自己的自我形象。然而,消费者的一致性既可以与现实自我形成,也可以与理想自我形成。认识到这一事实,本研究调查了现实和理想时尚自我一致性对印度千禧一代时尚意识和地位消费倾向的比较影响。本研究还探讨了时尚意识在现实/理想时尚自我一致性与身份消费关系中的中介作用。该研究以751名千禧一代为样本,证实理想的时尚自我一致性比实际的时尚自我统一性更能预测时尚意识和地位消费。事实上,实际时尚自我一致性对这两个因变量没有任何显著影响。此外,研究结果还指出了时尚意识在理想时尚自我一致性与身份消费之间的中介作用。该研究指出,理想自我在消费者决策过程中的重要性,对品牌时尚服饰的营销人员有一些显著的启示。
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引用次数: 15
What fashion startups should know before launching Crowdfunding projects: Focusing on Wadiz reward Crowdfunding 时尚创业公司在启动众筹项目之前应该知道什么:关注Wadiz奖励众筹
IF 3.8 Q2 BUSINESS Pub Date : 2021-04-03 DOI: 10.1080/20932685.2020.1870521
Jisu Ko, E. Ko
ABSTRACT Wadiz, the largest Korean crowdfunding platform, recorded a 197% year-on-year growth of reward in crowdfunding projects for the fashion and accessory category in the first half of 2019. With this in mind, this study collects 135 cases of fashion and accessory projects from Wadiz to explore the success factors and impactful variables on the funding ratio. The study found that the project signals (the number of backers), social engagement (the number of Instagram followers) affected the funding state. In contrast, reward properties (category, target, and product property), had a significant impact on the level of funding ratio. As an initial study focused on fashion crowdfunding, this study provides practical implications to predict the success factors of fashion crowdfunding that small fashion companies can meaningfully utilize.
摘要:2019年上半年,韩国最大的众筹平台Wadiz在时尚配饰类众筹项目中的奖励同比增长了197%。考虑到这一点,本研究从Wadiz收集了135个时尚和配饰项目的案例,以探索成功因素和对资金比例的影响变量。研究发现,该项目的信号(支持者的数量)、社会参与度(Instagram粉丝的数量)影响了资助状态。相比之下,奖励性质(类别、目标和产品性质)对资金比率水平有显著影响。作为一项专注于时尚众筹的初步研究,本研究为预测小型时尚公司可以有意义地利用的时尚众筹成功因素提供了实际意义。
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引用次数: 5
Examining the role of luxury elements on social media engagement 研究奢侈品元素在社交媒体参与中的作用
IF 3.8 Q2 BUSINESS Pub Date : 2021-04-03 DOI: 10.1080/20932685.2020.1853585
V. C. Duong, B. Sung
ABSTRACT This research aims to examine the effect of conspicuousness, uniqueness, quality, hedonism, and extended self on social media engagement. This research applies a quantitative, observational method to investigate how luxury brands portray luxury dimensions in their social media marketing and whether such portrayals impact consumers’ engagement. We analysed a total of 1223 social media posts on Facebook and Instagram (July 2017 to July 2018) from four major luxury fashion brands (Chanel, Dior, Bottega Veneta, and Burberry). The results indicated that only conspicuousness significantly enhanced consumers’ engagement, while other dimensions did not. The current findings suggest that the idea of luxury has begun to shift toward a different meaning. Thus, traditional luxury dimensions may not work in the social media context, providing significant managerial insights into the creation and management of luxury social media marketing. The current study is the first to examine how the portrayal of luxury dimensions affect social media engagement. The findings provide significant insights into the use of social media marketing by luxury brands, namely how they promote and portrayal their luxuriousness on social media platforms.
摘要本研究旨在检验显著性、独特性、品质、享乐主义和延伸自我对社交媒体参与的影响。本研究采用定量、观察的方法,调查奢侈品牌在社交媒体营销中如何描绘奢侈维度,以及这种描绘是否会影响消费者的参与度。我们分析了四大奢侈时尚品牌(香奈儿、迪奥、Bottega Veneta和巴宝莉)在Facebook和Instagram上发布的1223条社交媒体帖子(2017年7月至2018年7月)。结果表明,只有显著性显著提高了消费者的参与度,而其他维度则没有。目前的研究结果表明,奢侈的概念已经开始转向不同的含义。因此,传统的奢侈品维度在社交媒体环境中可能不起作用,这为奢侈品社交媒体营销的创建和管理提供了重要的管理见解。目前的这项研究首次考察了奢侈品维度的描述如何影响社交媒体的参与度。这些发现为奢侈品牌使用社交媒体营销提供了重要的见解,即他们如何在社交媒体平台上宣传和描绘自己的奢华。
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引用次数: 18
The effect of gender on willingness to pay for mass customised running shoes 性别对大规模定制跑鞋付费意愿的影响
IF 3.8 Q2 BUSINESS Pub Date : 2021-04-03 DOI: 10.1080/20932685.2020.1867878
H. Kalantari, L. Johnson, C. Perera
ABSTRACT We investigate whether gender and different levels of customisation have a significant effect on consumers’ willingness to purchase mass customised running shoes. An online panel survey was utilised to collect data from 353 Australian adults who wear running shoes at least once a month. Three attributes – degree of customisation, price, and delivery time were utilised in the data analysis to explore willingness to pay for customised shoes. Informed by conjoint analysis and t-tests, the study makes a significant theoretical contribution by extending the understanding of inconveniences of mass customisation from the perspective of customers’ willingness across genders. It is found that for women, degree of customisation and delivery time are the most important attributes, while for men, price and degree of customisation are the more crucial attributes. Female customers are more willing to purchase the product than male customers. The study addresses the research gap that is how differently females and males who usually have different sensory perceptions respond to mass-customised products. Further, the study provides valuable strategic insights for both manufacturers and marketers to cater fragmented consumer markets through mass customisation by identifying subtle differences in customer readiness among their target group of customers.
摘要我们调查了性别和不同程度的定制是否对消费者购买大规模定制跑鞋的意愿有显著影响。一项在线小组调查收集了353名每月至少穿一次跑鞋的澳大利亚成年人的数据。数据分析中利用了三个属性——定制程度、价格和交付时间来探索定制鞋的付费意愿。通过联合分析和t检验,该研究从不同性别客户的意愿角度扩展了对大规模定制不便的理解,从而做出了重大的理论贡献。研究发现,对女性来说,定制程度和交付时间是最重要的属性,而对男性来说,价格和定制程度是更重要的属性。女性顾客比男性顾客更愿意购买该产品。这项研究解决了研究差距,即通常具有不同感官感知的女性和男性对大规模定制产品的反应不同。此外,该研究为制造商和营销人员提供了有价值的战略见解,通过识别目标客户群体在客户准备度方面的细微差异,通过大规模定制来迎合分散的消费市场。
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引用次数: 3
Investigating the direct and indirect effects of perceived corporate hypocrisy on turnover intentions 调查企业伪善感知对离职意向的直接和间接影响
IF 3.8 Q2 BUSINESS Pub Date : 2021-03-26 DOI: 10.1080/20932685.2021.1893782
Saheli Goswami, Gargi Bhaduri
ABSTRACT Perceived corporate hypocrisy, a perception of corporations claiming to have a virtuous character that they do not really possess, is a growing concern for US businesses. The purpose of this study was to investigate the impact of retail employees’ perceived corporate hypocrisy (PCH) related to corporations’ moral responsibility efforts on their work-related behaviors, namely turnover intentions, mediated by their lack of trust and poor attitude towards the corporation. An online self-reported survey was conducted using 520 adult US retail employees. The study results revealed that PCH positively impacted employee turnover intention, participants’ lack of trust in the corporation as well their less favorable attitude towards the same. Also, both lack of trust and less favorable attitude mediated the relation between PCH and turnover intention. The study provides implications for corporations and indicates that given employees are irreplaceable resources to the corporation and can act as creators of competitive advantages, it is essential that corporations take initiatives to align their moral values with those of their employees or risk losing them.
人们认为企业虚伪,即企业声称自己具有高尚品质,但实际上并不具备这种品质,这是美国企业日益关注的问题。本研究的目的是探讨零售员工对企业缺乏信任和不良态度所介导的与企业道德责任努力相关的企业伪善感(PCH)对其工作行为即离职意向的影响。一项在线自我报告调查对520名美国成年零售员工进行了调查。研究结果显示,PCH正向影响员工离职意向、参与者对企业的信任缺失以及对企业的不友好态度。此外,信任缺失和不良态度在PCH与离职倾向的关系中起中介作用。该研究为企业提供了启示,并指出鉴于员工是企业不可替代的资源,可以作为竞争优势的创造者,企业必须主动采取行动,使他们的道德价值观与员工的道德价值观保持一致,否则就有可能失去他们。
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引用次数: 4
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Journal of Global Fashion Marketing
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