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“Must-have” skills and knowledge for apparel merchandising professionals in South Africa 南非服装销售专业人员的“必备”技能和知识
IF 3.8 Q2 BUSINESS Pub Date : 2022-06-20 DOI: 10.1080/20932685.2022.2055609
B. Jacobs, E. Karpova
ABSTRACT Employing competent merchandisers has become a global challenge for apparel companies. This study aimed to prioritize merchandising skills and knowledge required to function in merchandising positions. Adaptive conjoint analysis was employed to prioritize 29 identified skills and knowledge types and 116 individual dimensions describing these types. An online survey was developed and administered using Sawtooth Software Inc. A total of 172 merchandising professionals participated in the study. Sawtooth Software built-in regression analysis was used to analyze the survey responses. A priority order for the 29 skills and knowledge types was established, consisting of 13 “must-have”, 13 “fairly-important”, and three “nice-to-have” types. The 13 “must-have” skills and knowledge types included a mix of six soft skill types (communication, diplomacy, flexibility, administrative/managerial, positive attitude, teamwork), one hard skill type (technology), five explicit knowledge types (retail operations, manufacturing, marketplace awareness, assortment management, product development), and one tacit knowledge (professional experience). Based on the prioritized 29 skills and knowledge types, an apparel merchandising competency framework was adapted for the South African retail industry. Out of the 116 individual dimensions only half (58) were determined as essential and included in the final framework. The findings indicate that a competent merchandising professional should have a well-balanced skill and knowledge set to succeed in the apparel retail industry.
摘要雇佣合格的跟单员已成为服装公司面临的全球性挑战。本研究旨在优先考虑在营销职位上发挥作用所需的营销技能和知识。采用自适应联合分析对29种已识别的技能和知识类型以及描述这些类型的116个个体维度进行了优先排序。使用Sawtoth Software股份有限公司进行了一项在线调查。共有172名营销专业人员参与了这项研究。Sawtothe软件内置回归分析用于分析调查结果。确定了29种技能和知识类型的优先顺序,包括13种“必备”、13种“相当重要”和3种“值得拥有”类型。13种“必备”技能和知识类型包括六种软技能类型(沟通、外交、灵活性、行政/管理、积极态度、团队合作)、一种硬技能类型(技术)、五种显性知识类型(零售运营、制造、市场意识、分类管理、产品开发),以及一种隐性知识(专业经验)。根据优先考虑的29种技能和知识类型,为南非零售业调整了服装销售能力框架。在116个个体维度中,只有一半(58个)被确定为必要维度,并被纳入最终框架。研究结果表明,一个有能力的营销专业人员应该具备平衡的技能和知识,才能在服装零售业取得成功。
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引用次数: 2
The relationship between functional theory of attitudes and purchase intention of counterfeit luxury sunglasses: A moderated moderated-mediation conditional model 态度功能理论与假冒高档太阳镜购买意愿的关系:一个有调节的有调节中介条件模型
IF 3.8 Q2 BUSINESS Pub Date : 2022-06-14 DOI: 10.1080/20932685.2022.2061554
Anurag Singh, A. Patel, Satyanarayana Parayitam
ABSTRACT This study aims to empirically examine the effect of attitudinal functions: social-adjustive, value-expressive, ego-defensive, and product knowledge on consumer purchase intention for non-deceptive counterfeit Ray-Ban sunglasses. Most importantly, instead of direct relationships, we study the complex inter-relationships between these attitudinal functions on consumers’ purchase intention of counterfeit products. The data were collected from 421 respondents from Eastern UP, India, and after checking the measurement properties of the survey instrument Hayes (2018) PROCESS was used to analyze the data. The results from the study indicate that (i) social-adjustive function is positively related to purchase intention, (ii) social adjustive function is positively related to product knowledge function, (iii) value expressive function moderates the relationship between product knowledge function and purchase intention, (iv) ego defensive function (second moderator) moderates the moderated relationship between social adjustive function and value expressive function (first moderator) mediated through product knowledge function. The results did not support the negative relationship between product knowledge and purchase intention of counterfeit Ray-Ban sunglasses. The present study has several implications for (i) the literature on consumers’ behavior concerning counterfeit products, (ii) managers aiming to sell non-deceptive counterfeit products, and (iii) policy-making bodies and agencies concerning counterfeit products.
摘要本研究旨在实证检验社会调节、价值表达、自我防御和产品知识等态度功能对消费者购买非欺骗性假冒雷朋太阳镜意愿的影响。最重要的是,我们研究的不是直接关系,而是这些态度功能对消费者购买假冒产品意图之间的复杂相互关系。数据来自印度东部UP的421名受访者,在检查了调查仪器Hayes(2018)PROCESS的测量特性后,使用该仪器对数据进行分析。研究结果表明:(i)社会调节功能与购买意愿呈正相关,(ii)社会调节函数与产品知识功能呈正相关,(iv)自我防御功能(第二调节因子)调节通过产品知识功能介导的社会调节功能和价值表达功能(第一调节因子)之间的调节关系。研究结果不支持假冒雷朋太阳镜的产品知识与购买意愿之间的负相关关系。本研究对(i)有关消费者假冒产品行为的文献,(ii)旨在销售非欺骗性假冒产品的管理者,以及(iii)有关假冒产品的决策机构和机构具有若干启示。
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引用次数: 5
Analyzing the influence of store atmospherics on younger generation in apparel retail market with an extended S-O-R model 应用扩展S-O-R模型分析服装零售市场商店氛围对年轻一代的影响
IF 3.8 Q2 BUSINESS Pub Date : 2022-04-13 DOI: 10.1080/20932685.2022.2032794
C. Sarıçam
ABSTRACT The purpose of this study is to examine the effects of store atmosphere on the approach behavior of younger consumers via an extended model based on the S-O-R paradigm. To this aim, a survey was conducted among a random sample of 300 participants in Turkey. The extended model was verified, and its explanatory power was determined by making a comparison between a nested model and the so-called original model. The analysis of the extended model put forward that all basic store atmospherics and stimulus signage were influential on cognitive evaluation, but only the stimulus design cue had a direct impact on affective evaluation. Both cognitive evaluation and affective evaluation were found to affect approach behavior and finally, the cognitive evaluation had a direct impact on affective evaluation.
摘要本研究的目的是通过基于S-O-R范式的扩展模型来检验商店氛围对年轻消费者接近行为的影响。为此目的,在土耳其随机抽取300名参与者进行了一项调查。对扩展模型进行验证,并通过将嵌套模型与所谓的原始模型进行比较来确定其解释力。扩展模型分析表明,所有的基本商店氛围和刺激标志都对认知评价有影响,但只有刺激设计线索对情感评价有直接影响。认知评价和情感评价对接近行为都有影响,认知评价对情感评价有直接影响。
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引用次数: 2
Conspicuous value and luxury purchase intention in sharing economy in emerging markets: The moderating role of past sustainable behavior 新兴市场共享经济中炫耀性价值与奢侈品购买意愿:过往可持续行为的调节作用
IF 3.8 Q2 BUSINESS Pub Date : 2022-04-12 DOI: 10.1080/20932685.2022.2034029
Sita Mishra, Sheetal Jain, Ritesh Pandey
ABSTRACT In the last few years, there has been an increase in a tendency towards the sharing economy. The purpose of this study is to identify the role of conspicuous value, attitude towards luxury goods in the sharing economy, subjective norm, and past sustainable behavior in influencing purchase intention for luxury fashion goods in the sharing economy. Extant literature on luxury goods established the relationship between conspicuous value and purchase intention. However, it is still unexplored whether the same relationship will hold in luxury rental consumption or not. Thus, this study fills gaps in the marketing literature by studying the direct, mediating, and moderating relationship among these variables in the context of luxury sharing economy consumption. Data was collected through a questionnaire from two high-end malls in India (N = 232). Data analysis was done using AMOS 25 and the SPSS PROCESS macro. The findings of the study revealed that both attitude and subjective norm mediate the relationship between conspicuous value and purchase intention. Further, past sustainable behavior was found to moderate the relationship between conspicuous value and attitude. However, the subjective norm does not moderate the relationship between attitude and purchase intention.
在过去的几年里,共享经济的趋势越来越明显。本研究的目的是确定炫耀性价值、共享经济中对奢侈品的态度、主观规范和过去的可持续行为在影响共享经济中奢侈品时尚产品购买意愿中的作用。现有的奢侈品研究文献建立了炫耀性价值与购买意愿之间的关系。然而,在奢侈品租赁消费中是否也存在同样的关系,目前尚不清楚。因此,本研究通过研究奢侈品共享经济消费背景下这些变量之间的直接、中介和调节关系,填补了市场营销文献的空白。数据通过印度两家高端商场的问卷调查收集(N = 232)。使用AMOS 25和SPSS PROCESS宏进行数据分析。研究发现,态度和主观规范在炫耀性价值与购买意愿的关系中起中介作用。此外,过去的可持续行为对炫耀性价值与态度之间的关系具有调节作用。而主观规范对态度与购买意愿的关系没有调节作用。
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引用次数: 6
The impact of digital influencers’ characteristics on purchase intention of fashion products 数字网红特征对时尚产品购买意愿的影响
IF 3.8 Q2 BUSINESS Pub Date : 2022-03-29 DOI: 10.1080/20932685.2022.2039263
M. Gomes, Susana Marques, Á. Dias
ABSTRACT Research on digital influencers’ role in marketing strategies under ongoing development. This study explores the role of digital influencer marketing on consumer purchase intention in fashion products. The goal is to investigate the direct and indirect relationships of trustworthiness, expertise, content quality, similarity, para-social interaction, and attitude towards sponsored posts on purchase intention. A mixed-method approach was conducted combining interviews with five digital influencers and a consumer-based survey with a sample of 206 fashion consumers, among them 96.1% were women and 51.5% were between 18 and 31 years old. Results indicate that blog content quality and para-social interaction positively influence purchase intention in fashion brands. Additionally, blog content quality plays a mediating role between trustworthiness and purchase intention. Moreover, consumers’ attitude towards sponsored posts influences directly and positively purchase intention and mediates the relationship between trustworthiness and purchase intention. Consumers’ attitude towards sponsored posts was also found to mediate the relationship between expertise and purchase intention. This study highlights the digital influencers’ marketing characteristics, which affect the fashion consumer purchase intention, enriching the research in this area and providing recommendations for further investigation. The results also highlight the importance of aligning communication strategies of fashion brands with influencers’ lifestyle.
摘要:正在发展中的数字影响者在营销策略中的作用研究。本研究探讨了数字影响力营销在时尚产品消费者购买意愿中的作用。目标是调查可信度、专业知识、内容质量、相似性、准社交互动和对赞助帖子的购买意向态度之间的直接和间接关系。采用混合方法,结合对五位数字影响者的采访和对206名时尚消费者的消费者调查,其中96.1%为女性,51.5%为18至31岁。结果表明,博客内容质量和准社交互动对时尚品牌的购买意愿有正向影响。此外,博客内容质量在可信度和购买意愿之间起着中介作用。此外,消费者对赞助帖子的态度直接、积极地影响购买意愿,并调节可信度与购买意愿之间的关系。消费者对赞助帖子的态度也被发现在专业知识和购买意愿之间起中介作用。本研究突出了影响时尚消费者购买意愿的数字影响者的营销特征,丰富了该领域的研究,并为进一步调查提供了建议。研究结果还强调了将时尚品牌的传播策略与有影响力的人的生活方式相结合的重要性。
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引用次数: 17
Brand equity trend analysis for fashion brands (2001-2021) 时尚品牌品牌资产趋势分析(2001-2021)
IF 3.8 Q2 BUSINESS Pub Date : 2022-03-20 DOI: 10.1080/20932685.2022.2032792
K. Siddiqui
ABSTRACT This paper aims to present the brand equity trends of top fashion brands using Interbrand’s annual list of top 100 global brands (2001 to 2021). Thirty fashion brands from eight countries (France, Germany, Italy, Spain, Sweden, Switzerland, the UK, and the US) appeared. Analyses were made using Interbrand’s brand equity, brand ranking, and brand equity growth rate. This paper makes a unique contribution to the concept of the fashion industry and its segments. First, to the authors’ knowledge, this is the first paper that has described the four different segments within the global fashion industry with live examples of fashion brands. These four segments include Apparel, Cosmetics, Sportswear, and Luxury. Secondly, this paper also illustrates that both the global financial crisis (2008–09) and global pandemic (2019–20) had affected the growth rate of brand equity among fashion brands, but brand equity amount kept increasing during both occasions. Furthermore, the apparel segment was more affected than other segments (sportswear, cosmetics, and luxury). Two minor findings include the emergence of France as a global center of fashion brands with a recent surge in brand equity and has housed more fashion brands than any other country. Similarly, Europe has proved its dominance in the fashion industry over the USA.
摘要本文旨在利用Interbrand的全球百强品牌年度榜单(2001年至2021年)来呈现顶级时尚品牌的品牌资产趋势。来自八个国家(法国、德国、意大利、西班牙、瑞典、瑞士、英国和美国)的三十个时尚品牌亮相。使用Interbrand的品牌资产、品牌排名和品牌资产增长率进行分析。本文对时尚产业及其细分市场的概念做出了独特的贡献。首先,据作者所知,这是第一篇用时尚品牌的实例描述全球时尚行业四个不同领域的论文。这四个细分市场包括服装、化妆品、运动服和奢侈品。其次,本文还表明,全球金融危机(2008-09)和全球疫情(2019-20)都影响了时尚品牌的品牌资产增长率,但品牌资产金额在这两种情况下都保持增长。此外,服装部门比其他部门(运动服装、化妆品和奢侈品)受到的影响更大。两个小发现包括法国成为全球时尚品牌中心,最近品牌资产激增,拥有的时尚品牌比任何其他国家都多。同样,欧洲已经证明其在时尚行业的主导地位超过了美国。
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引用次数: 2
Applying behavioral reasoning theory to South African female consumers’ emerging apparel-shopping behavior during COVID-19 将行为推理理论应用于新冠肺炎期间南非女性消费者新兴的服装购物行为
IF 3.8 Q2 BUSINESS Pub Date : 2022-03-20 DOI: 10.1080/20932685.2022.2033632
Elizabeth Kempen, R. Tobias-Mamina
ABSTRACT The COVID-19 pandemic reduced apparel sales in South Africa as in most other nations. Research has not yet determined why consumers shopped less for apparel during this time. Using the Behavioral Reasoning Theory, this study sought to explain this occurrence and its effect on consumer apparel-shopping behavior. Synchronous online interviews were conducted with 20 purposefully selected pre-COVID-19 apparel shoppers at a South African academic institution. The primary motivations for apparel shopping were the patronization of fashion sales, specific purposes, shopping needs and seasonal demands. Movement restrictions, a dampened need, a lack of appearance management, the adoption of a comfortable appearance, COVID-19 reminders, fear of COVID-19 and a lack of appropriate sizes were reasons given for less apparel shopping. Consumers used altered shopping strategies to meet changes in the apparel-shopping environment during COVID-19 lockdown in South Africa, resulting in altered shopping experiences. The behavior change is attributed to apparel retailers’ compliance with COVID-19 restrictions and protocols imposed during the pandemic. The findings contribute to a better understanding of the South African apparel shopper of the future under crisis or pandemic conditions, suggesting the implementation of omnichannel strategies.
与大多数其他国家一样,2019冠状病毒病(COVID-19)大流行减少了南非的服装销售。研究还没有确定为什么消费者在这段时间会减少购买服装。运用行为推理理论,本研究试图解释这种现象及其对消费者服装购物行为的影响。在南非一家学术机构,对20名有意挑选的covid -19前服装购物者进行了同步在线访谈。购买服装的主要动机是光顾时装销售、特定目的、购物需求和季节性需求。行动受限、需求被抑制、缺乏外表管理、采用舒适的外表、COVID-19提醒、对COVID-19的恐惧以及缺乏合适的尺码是减少服装购物的原因。在2019冠状病毒病封锁期间,消费者改变了购物策略,以适应服装购物环境的变化,从而改变了购物体验。这种行为变化归因于服装零售商遵守了疫情期间实施的新冠肺炎限制和协议。研究结果有助于更好地了解在危机或流行病条件下南非服装购物者的未来,建议实施全渠道战略。
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引用次数: 8
A systematic review of drivers of sustainable fashion consumption: 25 years of research evolution 可持续时尚消费驱动因素的系统回顾:25年的研究进展
IF 3.8 Q2 BUSINESS Pub Date : 2022-03-14 DOI: 10.1080/20932685.2021.2016063
Chitra S. Dabas, C. Whang
ABSTRACT This study aimed to identify drivers and moderators of sustainable fashion consumption (SFC) by reviewing the evolution of SFC research. A systematic review was conducted using 25 years (1995–2020) of SFC research, which resulted in the synthesis of a final sample of 213 studies to determine growth patterns in SFC themes. Studies were divided into 3 periods: Period 1 (1995–2010; emergence), Period 2 (2011–2015; growth), and Period 3 (2016–2020; maturity/expansion). The results indicated that the scope of SFC expanded from product-based to include larger sustainable fashion practices. Consumer values, consumer knowledge, normative influences, and fashion orientation emerged as four major frequently researched themes in SFC research. Potentially problematic issues identified include the lack of understanding of cross-cultural differences related to SFC behavior patterns. A future research agenda is proposed, along with suggestions for practitioners.
摘要本研究旨在通过回顾可持续时尚消费研究的演变,确定可持续时尚消费的驱动因素和调节因素。利用25年(1995-2020)的SFC研究进行了系统回顾,最终合成了213项研究的最终样本,以确定SFC主题的增长模式。研究分为三个阶段:第一阶段(1995-2010;出现)、第二阶段(2011-2015;增长)和第三阶段(2016-2020;成熟/扩张)。结果表明,SFC的范围从以产品为基础扩大到包括更大的可持续时尚实践。消费者价值观、消费者知识、规范影响和时尚取向成为证监会研究中经常研究的四大主题。发现的潜在问题包括缺乏对与证监会行为模式相关的跨文化差异的理解。提出了未来的研究议程,并为从业者提出了建议。
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引用次数: 10
Apparel product developers: An exploration through the lens of work analysis 服装产品开发人员:工作分析视角下的探索
IF 3.8 Q2 BUSINESS Pub Date : 2022-03-14 DOI: 10.1080/20932685.2021.2016064
Meegan Feori-Payne, E. McKinney
ABSTRACT Apparel product developers facilitate the interactions between creativity and management by completing product development; without their contributions, production would falter. However, there is little understanding regarding the contributions of apparel product developers. Therefore, a qualitative approach was utilized to complete in-depth interviews of apparel product developers, exploring their work responsibilities and tasks. The findings support that apparel product developers are integral to producing apparel products, and they possess a strong sense of stewardship towards the products. Based upon the findings, we propose a conceptual framework that explains the contributions of apparel product developers during product ideation, determination of product requirements, analysis and review of components and prototypes, sample review, pre-production, and production and post-production. A better understanding of the contributions of apparel product developers during product development offers companies insights from which to improve training for apparel product developers.
摘要服装产品开发人员通过完成产品开发,促进创意与管理之间的互动;如果没有他们的贡献,生产就会步履蹒跚。然而,人们对服装产品开发人员的贡献知之甚少。因此,采用定性方法对服装产品开发人员进行深入访谈,探讨他们的工作职责和任务。研究结果支持服装产品开发人员是生产服装产品不可或缺的一部分,他们对产品有强烈的管理意识。基于这些发现,我们提出了一个概念框架,解释了服装产品开发人员在产品构思、产品需求确定、组件和原型分析和审查、样品审查、预生产、生产和后期生产过程中的贡献。更好地了解服装产品开发人员在产品开发过程中的贡献,为公司提供了改进服装产品开发培训的见解。
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引用次数: 1
Effects of consumer characteristics and product presentations on online apparel impulse buying 消费者特征和产品展示对在线服装冲动购买的影响
IF 3.8 Q2 BUSINESS Pub Date : 2022-03-13 DOI: 10.1080/20932685.2022.2032793
Jessie H. Chen-Yu, D. Kincade, Young-sun Rhee
ABSTRACT In the current study, we examined three consumer characteristics (i.e. perceived hedonic value of apparel, perceived symbolic value of apparel, and impulsive apparel shopping tendency) and ten online product presentation methods (i.e. organized product displays, attractive product displays, detailed product descriptions, large images, good quality pictures, products pictured from various angles, products pictured in all available colours, images that coordinate various items, helpful size charts, and a visual model) to understand the interactions between themselves and their relationships with online apparel impulse buying. The data were collected by an online survey that involved U.S. college students of ages 18 to 22 who had purchased apparel online within the past six months, and 262 useful responses were received. The results show that perceived hedonic value and symbolic value of apparel are antecedents of impulsive apparel shopping tendency. Impulsive tendency is a predictor of online apparel impulse buying. Three of the ten product presentation methods have both significant direct effects on online apparel impulse buying and moderating effects on the relationship between impulsive tendency and impulse buying. Four presentation methods do not have significant direct effects but have significant moderating effects, making the effect of impulsive tendency on impulse buying stronger.
在本研究中,我们考察了三种消费者特征(即感知到的服装享乐价值、感知到的服装象征价值和冲动的服装购物倾向)和十种在线产品展示方法(即有组织的产品展示、有吸引力的产品展示、详细的产品描述、大图片、高质量的图片、从不同角度拍摄的产品、所有可用颜色的产品、协调各种商品的图片、有用的尺寸图表和视觉模型),以了解他们自己之间的互动以及他们与在线服装冲动购买的关系。这些数据是通过一项在线调查收集的,调查对象是在过去六个月内在网上购买过服装的18至22岁的美国大学生,共收到262份有用的回复。结果表明,服装的享乐价值和象征价值是服装冲动消费倾向的前因。冲动倾向是在线服装冲动购买的预测因子。10种产品展示方式中有3种对在线服装冲动购买具有显著的直接影响,同时对冲动倾向与冲动购买之间的关系具有显著的调节作用。四种呈现方式均不具有显著的直接效应,但具有显著的调节效应,使得冲动倾向对冲动购买的影响更强。
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引用次数: 1
期刊
Journal of Global Fashion Marketing
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