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Port performance factors and their interactions: A systems thinking approach 港口性能因素及其相互作用:系统思考方法
IF 3.1 Q2 TRANSPORTATION Pub Date : 2022-06-01 DOI: 10.1016/j.ajsl.2022.04.001
Yos Sunitiyoso , Shimaditya Nuraeni , Noorhan Firdaus Pambudi , Tutik Inayati , Ilham Fadhil Nurdayat , Fikri Hadiansyah , Adhya Rare Tiara

Indonesia’s inter-island movement of goods relies heavily on sea transportation because it can transport large volumes of goods at a reasonable cost. However, it is challenging to meet the same pricing standards everywhere, particularly for regions located far from the production centres. The government initiated the Motorways of the Sea Program to tackle this issue. Stakeholders in Indonesia’s maritime logistics should be involved in the implementation processes, including the port operators, the shipping industry, and the government as a regulator and infrastructure enabler. However, the democratic, decentralised, and pluralistic nature of Indonesia’s government, culture, and bureaucracy has challenged the implementation of the Motorways of the Sea Program. Based on a systematic map of each stakeholder’s interests, barriers, and expectations, the study used a systems thinking approach to capture the interactions among stakeholders’ activities and policies in the maritime logistics system. A causal loop diagram and a stock and flow diagram were developed to provide a holistic view of the system. Several systemic forces that became the leverages of the system’s performance were identified. The most important factors are infrastructure development, both physical and non-physical infrastructures that include information and communication technology, service procedures, and human capital supporting the service system.

印度尼西亚的岛屿间货物运输严重依赖海运,因为海运可以以合理的成本运输大量货物。然而,要在所有地方都达到同样的定价标准是一项挑战,特别是对于远离生产中心的地区。为了解决这个问题,政府启动了海上高速公路计划。印尼海上物流的利益相关者应参与实施过程,包括港口运营商、航运业以及作为监管机构和基础设施推动者的政府。然而,印尼政府、文化和官僚机构的民主、分散和多元化性质对海上高速公路计划的实施提出了挑战。基于每个利益相关者的利益、障碍和期望的系统地图,该研究使用系统思维方法来捕捉海运物流系统中利益相关者的活动和政策之间的相互作用。因果循环图和库存和流程图被开发,以提供系统的整体视图。确定了几个成为系统性能杠杆的系统力量。最重要的因素是基础设施的发展,包括物质和非物质基础设施,包括信息和通信技术、服务程序和支持服务系统的人力资本。
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引用次数: 5
Efficiency evaluation of major container terminals in the top three cities of the Pearl River Delta using SBM-DEA and undesirable DEA 基于SBM-DEA和不良DEA的珠三角前三城市主要集装箱码头效率评价
IF 3.1 Q2 TRANSPORTATION Pub Date : 2022-06-01 DOI: 10.1016/j.ajsl.2022.03.001
Siwei Liu, Sung-Hoon Park, Young-Seo Choi, Gi-Tae Yeo

As the three largest central hub cities in the Pearl River Delta (PRD) region, Hong Kong, Guangzhou, and Shenzhen have played critical roles in regional growth. Nevertheless, these ports face many challenges, such as port handling capacity, environmental problems, and the expansion of the complex transportation system owing to the large volume of goods. Therefore, this study used the slacks-based measure–data envelopment analysis (SBM-DEA) and DEA-undesirable models to evaluate the efficiency of the major container terminals in these three cities between 2018 and 2019. Based on the decision-making unit values of the terminals for the past two years, Yantian and Container Terminal 9 (South) were the most efficient, followed by container terminals 6 and 7. Moreover, the efficiency of the major container terminals in Guangzhou was less satisfactory than that of terminals in Shenzhen and Hong Kong. The results provide a reliable reference for future port investment, and regional development policy in the PRD region.

作为珠三角地区最大的三个中心枢纽城市,香港、广州和深圳在区域增长中发挥了至关重要的作用。然而,这些港口面临着许多挑战,例如港口处理能力,环境问题以及由于大量货物而导致的复杂运输系统的扩展。因此,本研究采用基于懒散的测度-数据包络分析(smm - dea)和dea -不期望模型对这三个城市2018 - 2019年主要集装箱码头的效率进行了评估。从近两年码头的决策单元值来看,盐田码头和南9号集装箱码头效率最高,其次是6号和7号集装箱码头。此外,广州主要集装箱码头的效率不如深圳和香港的码头令人满意。研究结果为珠三角地区未来港口投资和区域发展政策提供了可靠的参考。
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引用次数: 11
Determinants of customer satisfaction with parcel locker services in last-mile logistics 最后一英里物流中包裹寄存柜服务客户满意度的决定因素
IF 3.1 Q2 TRANSPORTATION Pub Date : 2022-03-01 DOI: 10.1016/j.ajsl.2021.11.002
Po-Lin Lai , Hyunmi Jang , Mingjie Fang , Ke Peng

Based on the service quality (SERVQUAL) model and logistics service quality (LSQ) model, this study investigates the antecedents of customer satisfaction with parcel locker services in last-mile logistics. Data were collected from a survey of 321 consumers in China and analyzed using structural equation modeling. The results indicate that timeliness is the strongest predictor that positively impacts customer satisfaction with parcel locker services, while reliability and security are the predictive coefficients for the same, followed by responsiveness and tangibility, respectively. This study enriches the literature on SERVQUAL and LSQ by providing implications for logistics service providers.

基于服务质量(SERVQUAL)模型和物流服务质量(LSQ)模型,本研究探讨了最后一英里物流中包裹寄存柜服务的顾客满意度的前因。数据收集自对321位中国消费者的调查,并使用结构方程模型进行分析。结果表明,及时性是影响客户满意度的最重要因素,可靠性和安全性是影响客户满意度的最重要因素,其次是响应性和可视性。本研究丰富了SERVQUAL和LSQ的文献,为物流服务提供商提供了启示。
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引用次数: 20
Determinants and effects of using ethical management system in Korean logistics companies 韩国物流企业运用伦理管理体系的决定因素及效果
IF 3.1 Q2 TRANSPORTATION Pub Date : 2022-03-01 DOI: 10.1016/j.ajsl.2021.11.005
Jungwoo LEE, Hyuksoo CHO

Ethical management is not a choice for companies, but a necessity. This study, therefore, filled a need for further research into ethical management. We looked at the factors involved in a company’s employment of an ethical management system and relationships between factors to determine how the subordinate variable, the ethical management system, affects the performance of an enterprise.

In specific, this study identified internal and external factors involved in ethical management systems in Korea’s domestic shipping and port logistics companies. We investigated the impact of these factors on organizational performance variables and each level of the ethical management system.

According to empirical findings, only internal factors such as openness and internal integrity, and external factors such as normative and cognitive environments, had positive effects on the use of an ethical management system. On the other hand, transparency, which is an internal factor, and regulatory environment, which is an external factor, had no positive impact.

伦理管理对企业来说不是一种选择,而是一种必要。因此,本研究填补了伦理管理进一步研究的需要。我们研究了公司采用道德管理体系所涉及的因素以及因素之间的关系,以确定从属变量,道德管理体系如何影响企业的绩效。具体而言,本研究确定了韩国国内航运和港口物流公司道德管理系统涉及的内部和外部因素。我们调查了这些因素对组织绩效变量和道德管理体系各个层面的影响。实证结果表明,只有内部因素(如开放性和内部诚信)和外部因素(如规范性和认知环境)对伦理管理体系的使用产生积极影响。另一方面,作为内部因素的透明度和作为外部因素的监管环境没有产生积极影响。
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引用次数: 1
A hybrid model for distribution center location selection 配送中心选址的混合模型
IF 3.1 Q2 TRANSPORTATION Pub Date : 2022-03-01 DOI: 10.1016/j.ajsl.2021.10.003
Thi Nhu-Mai Nong

This research aims to propose an integrated MCDM model to support the distribution center location selection. The integrated approach of ANP and TOPSIS was employed to address the distribution center selection problem. The ANP method was used to define the weights of the selection criteria, whereas the TOPSIS was applied to rank alternatives. The proposed model was then applied into Dong Nai province in Vietnam to select the best alternatives to be the distribution center. The results showed that Long Khanh is the most appropriate location for the distribution center as it is ranked first in the order of preference for selection. The proposed model provides the decision makers with more powerful methods than conventional ones. Therefore, the model can be applied to distribution center location selection in all industries. In terms of theoretical contribution, the proposed criteria can contribute to literature review in the selection of location as well as the concept of distribution center. In addition, the research also provides insight for firms and public authorities in making decision on distribution center location based on limited resources as well as avoiding the misuse of funds.

本研究旨在提出一个整合的MCDM模型来支持配送中心选址。采用ANP和TOPSIS相结合的方法来解决配送中心选择问题。采用ANP法确定选择标准的权重,采用TOPSIS法对备选方案进行排序。然后将所提出的模型应用于越南同奈省,以选择最佳的配送中心。结果显示,龙庆是最合适的配送中心的位置,因为它在选择的优先顺序中排名第一。该模型为决策者提供了比传统模型更强大的方法。因此,该模型可应用于所有行业的配送中心选址。在理论贡献方面,所提出的标准有助于对选址和配送中心概念的文献回顾。此外,该研究还为企业和政府当局在有限资源的基础上进行配送中心选址决策以及避免资金滥用提供了见解。
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引用次数: 13
Strategic port management by consolidating container terminals 通过整合集装箱码头进行战略性港口管理
IF 3.1 Q2 TRANSPORTATION Pub Date : 2022-03-01 DOI: 10.1016/j.ajsl.2021.11.003
GeunSub Kim , EunSu Lee , BoKyung Kim

Container ports or terminal operators need operational efficiency and effective management to gain global market competitiveness, as world container ships continue to be larger, global shipping alliance reshuffles and becomes larger. This study investigated the effects of integrated operations of the existing separate container terminals using scenario analysis. The scenario analysis is attempted based on actual vessel arrival data on additional effects that Busan New Port can obtain from the use of a infrastructure pool by consolidating all five terminals. The results explain the benefits of terminal consolidation: the reduction of a vessel waiting time, balanced utilization across terminals at the port, and an increase of overall profits to the actors.

集装箱港口或码头运营商需要运营效率和有效的管理来获得全球市场竞争力,随着世界集装箱船舶的不断大型化,全球航运联盟的洗牌和变大。本研究运用情景分析法,探讨现有独立货柜码头整合运作的影响。以实际船舶到达数据为基础,试图分析釜山新港通过整合5个码头,利用基础设施池可以获得的额外效果。研究结果解释了码头整合的好处:减少船舶等待时间,平衡港口各码头的利用,以及增加参与者的整体利润。
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引用次数: 7
Industrial revolutions and transition of the maritime industry: The case of Seafarer’s role in autonomous shipping 工业革命与航运业转型:以自主航运中的海员角色为例
IF 3.1 Q2 TRANSPORTATION Pub Date : 2022-03-01 DOI: 10.1016/j.ajsl.2021.11.004
Mehrangiz Shahbakhsh , Gholam Reza Emad , Stephen Cahoon

Digital transformation and automation in the shipping industry is resulting disruptive changes to ship design, operations, and manning that aim to enhance safety, efficiency, and the environmental sustainability of maritime logistics. While there is growing research interest in these areas, examining the role of human element in the new smart shipping context is largely neglected. Through a systematic literature review, this paper aims to explore the multi-dimensional impact of autonomous shipping technology resulting from the application of Industry 4.0 and future industrial revolutions on seafarers. The impacts include the changing role of seafarers on-board and the strategies required to engage seafarers in their transition from traditional shipping to autonomous and smart shipping. The paper concludes that Industry 4.0 is being challenged for its shortfall in recognition of the importance of human role and its intelligence in the expected current industrial revolution. As a result, there is a demand to look further and beyond Industry 4.0 by introducing the next generation of industrial revolution, namely Industry 5.0. This paper suggests that the impact of this revolution in the maritime industry can be defined by concepts such as Maritime 5.0, Shipping 5.0, Seafarer 5.0, Maritime Education and Training 5.0 (MET 5.0).

航运业的数字化转型和自动化正在给船舶设计、运营和人员配备带来颠覆性变化,旨在提高海上物流的安全性、效率和环境可持续性。虽然对这些领域的研究兴趣越来越大,但在新的智能航运环境中,人类因素的作用在很大程度上被忽视了。通过系统的文献综述,本文旨在探讨工业4.0和未来工业革命的应用所带来的自主航运技术对海员的多维影响。这些影响包括海员在船上的角色不断变化,以及海员从传统航运向自主和智能航运过渡所需的战略。本文的结论是,工业4.0正在受到挑战,因为它在当前预期的工业革命中没有认识到人的角色和智能的重要性。因此,人们需要通过引入下一代工业革命,即工业5.0,来进一步超越工业4.0。本文认为,这场革命对海运业的影响可以通过海事5.0、航运5.0、海员5.0、海事教育和培训5.0 (MET 5.0)等概念来定义。
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引用次数: 19
Analysis of obstacles faced by intra-Asian shipping liners in Korea 亚洲内部航运公司在韩国面临的障碍分析
IF 3.1 Q2 TRANSPORTATION Pub Date : 2022-03-01 DOI: 10.1016/j.ajsl.2021.11.001
Jong-Khil Han, Jun-Woo Jeon

As intra-Asian trades grow, businesses in the intra-Asian shipping market have expanded. Subsequently, many shipping liners, which have struggled since 2008, have made inroads into Asia as a new market. Although the intra-Asian trade volume has increased, shipping liners in intra-Asia experience difficulties in their timeliness and excessive competition due to unfavorable weather, as well as changes in global shipping liners’ operational strategies. Hence, this study aims to identify the obstacles faced by Korean intra-Asian shipping liners (KIASL) and suggests solutions using Fuzzy- technique for order preference by similarity to ideal solution (MCDM). As a result of an analysis to weigh these obstacles, an oversupply of ships (0.693) was analyzed as the greatest obstacle to KIASL. As a result of evaluating the obstacles’ impact on each KIASL route, it was determined that the Korea-Singapore (0.870) and Korea-Vietnam (0.583) routes were significantly affected by obstacles. Further, an analysis of measures to overcome these obstacles revealed a high weight for the integration between KIASL (0.168) and support from operating funds (0.152).

随着亚洲内部贸易的增长,亚洲内部航运市场的业务也在扩大。随后,许多自2008年以来一直在苦苦挣扎的航运公司开始进军亚洲这个新市场。虽然亚洲内部的贸易量有所增加,但由于恶劣的天气和全球航运公司经营战略的变化,亚洲内部的航运公司在时效和过度竞争方面遇到了困难。因此,本研究旨在找出韩国亚洲内部航运班轮(KIASL)所面临的障碍,并提出使用模糊技术的解决方案,以相似于理想解决方案(MCDM)的订单偏好。分析结果显示,船舶供过于求(0.693)是KIASL的最大障碍。通过对障碍对各KIASL航线影响的评估,确定韩国-新加坡(0.870)和韩国-越南(0.583)航线受障碍影响显著。此外,对克服这些障碍的措施的分析显示,KIASL(0.168)和运营资金支持(0.152)之间的整合权重很高。
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引用次数: 0
The effects of evolving port technology and process optimisation on operational performance: The case study of an Australian container terminal operator 不断发展的港口技术和流程优化对运营绩效的影响:澳大利亚集装箱码头运营商的案例研究
IF 3.1 Q2 TRANSPORTATION Pub Date : 2021-12-01 DOI: 10.1016/j.ajsl.2020.04.001
George Vrakas , Caroline Chan , Vinh V. Thai

Grounded on the Resource Based View (RBV) theory, this paper argues that technological advances and process optimisation through standardisation and centralisation could been used to improve various aspects of port operational performance. Using information and secondary data from the case of Patrick Terminals in Australia, the impacts of the Patrick's Brisbane AutoStrad™ container terminal and National Operations Centre (NOC) on yard design and operations, quay crane deployment, operational productivity, safety, manpower, vessel planning, customer service delivery, invoicing, and process alignment and standardisation, were examined. It was found that the deployment of advanced technology i.e. Brisbane AutoStrad™, bundled with the optimisation of business processes through standardisation and centralisation at the NOC, are valuable and costly-to-imitate tangible and intangible resources which can translate into positive operational performance in terms of better equipment and facility utilisation, higher productivity, reduced costs, and more satisfied customers. This research contributes to strengthen the RBV theory in the context of container terminals management while also provides managerial insights to port managers and policy makers not only in Australian container terminals but also those in Asia, given their growth and competitive position on the global basis.

基于资源基础观点(RBV)理论,本文认为通过标准化和集中化实现的技术进步和流程优化可用于改善港口运营绩效的各个方面。利用澳大利亚Patrick码头的信息和二手数据,研究了Patrick’s布里斯班AutoStrad™集装箱码头和国家运营中心(NOC)在堆场设计和运营、码头起重机部署、运营生产力、安全、人力、船舶规划、客户服务交付、发票以及流程对齐和标准化方面的影响。我们发现,先进技术的部署,即布里斯班AutoStrad™,与NOC通过标准化和集中化优化业务流程捆绑在一起,是有价值的,模仿成本很高的有形和无形资源,可以在更好的设备和设施利用率,更高的生产率,降低成本和更满意的客户方面转化为积极的运营绩效。本研究有助于加强集装箱码头管理背景下的RBV理论,同时也为澳大利亚集装箱码头以及亚洲集装箱码头的港口管理者和政策制定者提供管理见解,因为它们在全球基础上的增长和竞争地位。
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引用次数: 9
Predictability of second-hand bulk carriers with a novel hybrid algorithm 一种新型混合算法的二手散货船可预测性
IF 3.1 Q2 TRANSPORTATION Pub Date : 2021-12-01 DOI: 10.1016/j.ajsl.2021.07.002
Okan Duru , Emrah Gulay , Sinem Celik Girgin

This paper investigates the predictability of the asset prices of commodity transport (i.e. dry bulk carriers) by testing the shipping Q index as a leading indicator. We employ a comprehensive back-testing procedure with a broad spectrum of benchmark simulations. The shipping Q index (an adaptation of Tobin's Q index) has been introduced to benchmark models to observe predictive gain and interpret predictability features. This study presents a novel hybrid model to forecast time series data. The forecasting ability of the proposed hybrid algorithm is compared to specific univariate time series models, dynamic models, nonlinear models, and widely used hybrid models in the literature. The findings document that not only the proposed hybrid model performs better than the other competitive models in terms of hold out sample forecasting, but also using the shipping Q index improves the forecast accuracy by remarkably reducing forecasting error.

本文通过检验航运Q指数作为先行指标,对商品运输(即干散货船)资产价格的可预测性进行了研究。我们采用全面的反向测试程序和广泛的基准模拟。航运Q指数(对托宾Q指数的一种改编)已被引入到基准模型中,以观察预测增益并解释可预测性特征。本文提出了一种新的混合模型来预测时间序列数据。将混合算法的预测能力与文献中特定的单变量时间序列模型、动态模型、非线性模型和广泛使用的混合模型进行了比较。研究结果表明,本文提出的混合模型不仅在hold out样本预测方面优于其他竞争模型,而且利用航运Q指数显著降低了预测误差,提高了预测精度。
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引用次数: 3
期刊
Asian Journal of Shipping and Logistics
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