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IEEE Professional Communication Society Information IEEE 专业通信学会信息
IF 1.6 2区 文学 Q2 COMMUNICATION Pub Date : 2024-11-25 DOI: 10.1109/TPC.2024.3489358
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引用次数: 0
IEEE Professional Communication Society Information IEEE 专业通信学会信息
IF 1.6 2区 文学 Q2 COMMUNICATION Pub Date : 2024-11-25 DOI: 10.1109/TPC.2024.3489373
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引用次数: 0
IEEE Transactions on Professional Communication Information for Authors 电气和电子工程师学会《专业通信论文集》为作者提供的信息
IF 1.6 2区 文学 Q2 COMMUNICATION Pub Date : 2024-11-25 DOI: 10.1109/TPC.2024.3489372
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引用次数: 0
Getting it Wrong: Student Estimations of Time and the Number of Drafts in Linked Computer Science and Technical Communication Courses 弄错了:计算机科学与技术交流关联课程中学生对时间和草稿数量的估计
IF 1.6 2区 文学 Q2 COMMUNICATION Pub Date : 2024-11-07 DOI: 10.1109/TPC.2024.3477012
Olga Menagarishvili;Rebecca E. Burnett;Andy Frazee
Background: Students in technical communication classes need to develop expert-like competence in project schedule management to prepare for academic and career success. We address two aspects of project schedule management—estimating time and estimating the number of drafts—that affect undergraduate computer science students in linked computer science–technical communication courses as they prepare documents for their client-based team project. Literature review: Our research considers three areas (developing expert-like behaviors, estimating time, and estimating the number of drafts) that students need to address in their coursework with complex, client-based problems. Research question: What percentage of students accurately estimate, overestimate, or underestimate the time needed to complete project tasks in face-to-face and hybrid sections? We define accurately estimating time as an expert-like behavior and categorize both generating documents and estimating the number of drafts as project tasks. Research methodology: To discuss this research question, we introduce the participants, explain our informed consent, describe our survey instrument for collecting data, and detail our research design. Results/discussion: We present student estimations in two categories: estimated versus actual time to complete assignments and the number of estimated versus actual drafts completed. We learn that students misjudge the amount of time and the number of drafts needed to complete a project, suggesting that technical communication coursework can better prepare students in developing these competencies.
背景:技术交流课程的学生需要在项目进度管理方面培养专家级的能力,为学业和职业成功做好准备。我们探讨了项目进度管理的两个方面--估算时间和估算草稿数量--这两个方面在计算机科学-技术交流课程中会影响到计算机科学专业的本科生,因为他们要为基于客户的团队项目准备文档。文献回顾:我们的研究考虑了三个方面(培养专家般的行为、估算时间和估算草稿数量),这些都是学生在课程学习中遇到复杂的、基于客户的问题时需要解决的问题。研究问题:在面授和混合授课中,准确估计、高估或低估完成项目任务所需时间的学生比例是多少?我们将准确估算时间定义为类似专家的行为,并将生成文档和估算草稿数量归类为项目任务。研究方法:为了讨论这个研究问题,我们介绍了参与者,解释了我们的知情同意,描述了我们收集数据的调查工具,并详细介绍了我们的研究设计。结果/讨论:我们将学生的估计分为两类:完成作业的估计时间与实际时间,以及完成草稿的估计数量与实际数量。我们了解到,学生错误地估计了完成一个项目所需的时间和草稿数量,这表明技术交流课程可以更好地帮助学生培养这些能力。
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引用次数: 0
What Is Technical About Technical Editing? 技术编辑的技术性体现在哪里?
IF 1.6 2区 文学 Q2 COMMUNICATION Pub Date : 2024-10-21 DOI: 10.1109/TPC.2024.3463349
Joanna Schreiber
Background: This article reflects on the nature of technical editing alongside descriptive data from editors and editing instructors. Literature review: Technical editing is rarely the focus of scholarship in the field, and broader studies in emerging content trends and project management practices rarely address implications for technical editing. Studies that have touched on technical editing have also noted emerging roles, but the implications of these roles remain underexplored. Though editing has long been a prominent course in technical and professional communication (TPC) programs, little scholarship is devoted to developing pedagogies. Research questions: 1. What are the features of technical editing in industry and in the classroom? 2. What tasks, subject matter, topics, and roles are associated with technical editing in the classroom and in industry? Research methodology: I present survey data from editors and editing instructors from a larger study on trends in technical and professional editing. In this article, I focus on the types of content that editors take on, the types of editing that they do, the industries in which they work, and their job titles. Alongside these data, I present data from editing teachers, including the topics and roles that they include in their courses. Results and conclusions: The field has an important role to play in theorizing professional and technical editing, including attending to quality as a distinguishing characteristic, drawing from and shaping other TPC knowledge domains, and directly addressing accessibility. I conclude by identifying avenues for future research in technical editing and the ways in which we might think more critically about how we use and define technical editing in the classroom and the workplace.
背景:本文结合编辑和编辑指导教师提供的描述性数据,对技术编辑的性质进行了反思。文献回顾:技术编辑很少成为该领域学术研究的重点,对新兴内容趋势和项目管理实践的广泛研究也很少涉及对技术编辑的影响。涉及技术编辑的研究也注意到了新出现的角色,但这些角色的影响仍未得到充分探讨。尽管长期以来,编辑一直是技术与专业交流(TPC)课程中的一门重要课程,但很少有学术研究致力于开发教学法。研究问题1.行业和课堂中的技术编辑有哪些特点?2.2. 课堂和行业中与技术编辑相关的任务、主题、话题和角色有哪些?研究方法:我介绍了一项关于技术和专业编辑趋势的大型研究中来自编辑和编辑指导教师的调查数据。在这篇文章中,我重点讨论了编辑所承担的内容类型、他们所做的编辑工作类型、他们所从事的行业以及他们的职称。除了这些数据之外,我还介绍了编辑教师的数据,包括他们在课程中所包含的主题和角色。结果和结论:该领域在专业技术编辑理论化方面可以发挥重要作用,包括将质量作为一个显著特征,借鉴和塑造其他 TPC 知识领域,以及直接解决可访问性问题。最后,我指出了技术编辑领域未来的研究方向,以及我们如何在课堂和工作场所更批判性地思考如何使用和定义技术编辑。
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引用次数: 0
The Packaging and Labeling of Cannabis Edibles: Opportunities for Professional Communication Researchers 大麻食品的包装和标签:专业传播研究人员的机遇
IF 1.6 2区 文学 Q2 COMMUNICATION Pub Date : 2024-10-18 DOI: 10.1109/TPC.2024.3452288
Michael J. Madson
Introduction: As demand for cannabis edibles increases worldwide, researchers have called for evidence-based packaging and labeling. To assist in these efforts, this integrative review focused on two questions. 1. What aspects of edibles packaging and labeling has the empirical literature covered across disciplines, and how? 2. How might professional communication researchers build on that empirical literature, addressing consumer and industry needs? Research methodology: The methods followed Whittemore and Knafl, who described five stages for integrative reviews: problem identification, literature search, data evaluation, data analysis, and presentation. These methods, supplemented with guidance from Arksey and O'Malley, involved searches in seven relevant databases, producing 341 total returns. The final corpus consisted of 25 empirical studies. I constructed tables of these studies to facilitate iterative comparisons and synthesis. Results/discussion: The final corpus covered five aspects of packaging and labeling: label accuracy; visual content, appeal, and compliance; comprehension of serving size and dosage; perceptions of warnings; and possible enhancements through innovative technologies. The most common intervention types were laboratory analyses (n = 8), followed by surveys paired with experimental tasks (n = 7) and content analyses (n = 4), two of which included a compliance audit. Conclusions and further research: Based on current literature, more empirical studies are needed overall as well as more geographic and linguistic coverage. These needs align with our field's calls for more experimental and quasi-experimental research, alongside long-standing commitments to translation and localization, including participatory localization. As in other fields, future studies should emphasize child and youth protection as well as label accuracy.
导言:随着全球对大麻药食同源食品需求的增加,研究人员呼吁采用以证据为基础的包装和标签。为协助开展这些工作,本综合综述侧重于两个问题。1.各学科的实证文献涵盖了食用包装和标签的哪些方面?2.专业传播研究人员如何在实证文献的基础上满足消费者和行业的需求?研究方法:研究方法遵循 Whittemore 和 Knafl 所描述的综合综述的五个阶段:问题识别、文献检索、数据评估、数据分析和陈述。这些方法在 Arksey 和 O'Malley 的指导下进行了补充,包括在七个相关数据库中进行检索,总共产生了 341 份检索结果。最终的语料库包括 25 项实证研究。我制作了这些研究的表格,以便于反复比较和综合。结果/讨论:最终的语料库涵盖了包装和标签的五个方面:标签的准确性;视觉内容、吸引力和合规性;对食用量和剂量的理解;对警告的看法;以及通过创新技术进行改进的可能性。最常见的干预类型是实验室分析(8 项),其次是与实验任务配对的调查(7 项)和内容分析(4 项),其中两项包括合规性审核。结论和进一步研究:根据目前的文献,总体上需要更多的实证研究,以及更多的地理和语言覆盖范围。这些需求与本领域对更多实验和准实验研究的呼吁以及对翻译和本地化(包括参与式本地化)的长期承诺是一致的。与其他领域一样,未来的研究应强调对儿童和青少年的保护以及标签的准确性。
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引用次数: 0
Teaching AI Ethics in Technical and Professional Communication: A Systematic Review 在技术与专业交流中教授人工智能伦理:系统回顾
IF 1.6 2区 文学 Q2 COMMUNICATION Pub Date : 2024-10-18 DOI: 10.1109/TPC.2024.3458708
Nupoor Ranade;Marly Saravia
Introduction: This article presents the results of an integrative literature review on artificial-intelligence (AI) literacy and AI ethics in technical and professional communication (TPC). This article demonstrates how these concepts have or have not been discussed and studied by the field. By analyzing the literature from adjacent fields and trade journals, this article sets the groundwork for pedagogies and best practices that prepare technical and professional communicators to evaluate AI technologies using ethical perspectives. Research methodology: We used the hermeneutic methodology to conduct a systematic literature review that allowed repeated cycles of searching, filtering, and interpretation across wide-ranging, interdisciplinary academic sources. Following this method to include and exclude sources resulted in a total of 32 articles that describe different case studies, frameworks, theories, and other pedagogical activities to incorporate AI ethics literacy in the curriculum. Results and discussion: Recent trends within AI ethics education document and advocate for a redesign of educational programs and curricula. To be more intentional in adopting AI ethics in pedagogy, we propose a thre -level framework (consisting of institutional, course, and instruction levels) that can be aligned to include AI ethics literacy in course and program objectives and outcomes. By drawing from technical communication work on AI literacy and mapping other TPC work that can be utilized for teaching AI ethics, we recommend incorporating AI ethics in existing courses or new ones. We also list the challenges of choosing one approach over another. Conclusions and further research: A systematic approach to AI pedagogy can help TPC instructors use existing resources to help students use, understand, and evaluate AI technology in strategic ways. This research can be expanded to include new pedagogical approaches, and by drawing connections of AI ethics to specific TPC theory, especially social justice and audience analysis.
导言:本文介绍了关于技术与专业交流(TPC)中人工智能(AI)素养和人工智能伦理的综合文献综述结果。本文展示了该领域是如何讨论和研究这些概念的。通过分析相邻领域和行业期刊的文献,本文为教学和最佳实践奠定了基础,使技术与专业交流人员能够从伦理角度评估人工智能技术。研究方法:我们使用诠释学方法进行了系统的文献综述,在广泛的跨学科学术资料中反复循环搜索、筛选和解释。按照这种方法纳入和剔除资料来源后,我们共获得了 32 篇文章,这些文章介绍了将人工智能伦理素养纳入课程的不同案例研究、框架、理论和其他教学活动。结果与讨论人工智能伦理教育的最新趋势记录并倡导重新设计教育计划和课程。为了更有意识地在教学法中采用人工智能伦理,我们提出了一个三级框架(由机构、课程和教学三级组成),可以将人工智能伦理素养纳入课程和项目的目标和成果中。通过借鉴有关人工智能素养的技术交流工作,并绘制可用于人工智能伦理教学的其他 TPC 工作图,我们建议将人工智能伦理纳入现有课程或新课程。我们还列出了在选择一种方法时所面临的挑战。结论与进一步研究:人工智能教学法的系统方法可以帮助TPC教师利用现有资源,帮助学生以战略性的方式使用、理解和评估人工智能技术。这项研究可以扩展到新的教学方法,并将人工智能伦理与具体的 TPC 理论联系起来,特别是社会正义和受众分析。
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引用次数: 0
Training Empathy Competence in a Professional Communication Program: Course Development, Evaluation, and Student Reflections 在专业交流课程中培训移情能力:课程开发、评估和学生反思
IF 1.6 2区 文学 Q2 COMMUNICATION Pub Date : 2024-10-09 DOI: 10.1109/TPC.2024.3455448
Melissa M. Fuller;Menno D. T. de Jong;H. A. van Vuuren
Introduction: Research shows that empathy is a core competence of communication professionals. Still, the pedagogy of including empathy in professional communication curricula has been underexposed in the literature. About the case: This article describes the development and evaluation of a course aimed at increasing students’ empathy competence in the final year of a Dutch bachelor-level communication program. A detailed description of the course is provided. Situating the case: The course operationalizes a recent model of empathy competence in professional communication settings. It focuses on empathy-related skills, knowledge, and attitudes. Experiential learning and student-led discussions are core elements in the course. Methods/approach: The course was taught in two different classes (N = 47). Student evaluations and reflections included standard institutional course assessment data, a report from an institution-led student panel evaluation, and student reflections during coursework as well as before, immediately after, and two years after the course. Results/discussion: The course was evaluated very positively in the institutional course assessment and panel evaluation. The student reflections show that students had a great appreciation for the course overall, as well as for specific course elements. The course made them aware of the complexity and multifaceted nature of empathy, and had a profound impact on their professional and personal identity. Conclusion: This article demonstrates the effectiveness of a course designed to develop empathy competence in communication professionals and advocates for future research to explore long-term effects and cross-industry applications.
介绍:研究表明,移情是传播专业人员的核心能力。然而,将移情纳入专业传播课程的教学方法在文献中却曝光不足。关于案例:本文介绍了一门课程的开发和评估情况,该课程旨在提高荷兰学士级传播专业最后一年学生的移情能力。文章对该课程进行了详细描述。案例背景:该课程将最新的同理心能力模型应用于专业交流环境中。其重点是与移情相关的技能、知识和态度。体验式学习和学生主导的讨论是课程的核心要素。方法/途径:该课程在两个不同的班级教授(N = 47)。学生的评价和反思包括标准的院校课程评估数据、院校主导的学生小组评估报告、学生在课程学习期间以及课程之前、之后和两年之后的反思。结果/讨论:该课程在院校课程评估和小组评估中得到了非常积极的评价。学生的反思显示,学生对课程的整体以及具体的课程内容都非常赞赏。课程使他们认识到移情的复杂性和多面性,并对他们的职业和个人身份产生了深远的影响。结论这篇文章证明了旨在培养传播专业人员移情能力的课程的有效性,并倡导今后开展研究,探索课程的长期效果和跨行业应用。
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引用次数: 0
Effects of Instruction–Problem Arrangements in Video Tutorials for Software Training 软件培训视频教程中教学-问题安排的效果
IF 1.6 2区 文学 Q2 COMMUNICATION Pub Date : 2024-09-19 DOI: 10.1109/TPC.2024.3449508
Hans van der Meij;Tessa Voerman
Background: In this study, we examined the effectiveness of three instruction-production arrangements: instruction-problem solving (I-PS), problem solving-instruction (PS-I), and problem solving-instruction-problem solving (PS-I-PS)) in video tutorials for software training. Literature review: Most of the research on these arrangements stems from math and physics and has yielded equivocal outcomes. Studies of software training are scarce and have also led to varying results. In these studies, video access was prohibited once participants engaged in problem solving. Our study did not have this limitation. Research methodology: We followed an experimental approach with three conditions: I-PS, PS-I, and PS-I-PS. Research questions: 1. What is the effect of condition on video processing? 2. What is the effect of condition on motivation? 3: What is the effect of condition on procedural knowledge development? Results: In all conditions, all videos were viewed nearly in full. Replays of sections were scarce. In all conditions, self-efficacy rose substantially and more in I-PS than in PS-I. All conditions achieved very high scores on a final procedural knowledge test. I-PS did significantly better than PS-I on this test. Conclusion: The high absolute scores for self-efficacy and procedural knowledge presumably reflect the quality of the Demonstration-Based-Training videos developed for the study. Self-efficacy and procedural knowledge development was significantly higher in I-PS than in PS-I. In short, the data show that the best results were obtained for the video tutorial in which instruction preceded problem solving.
研究背景在本研究中,我们考察了软件培训视频教程中三种教学-制作安排的有效性:教学-问题解决(I-PS)、问题解决-教学(PS-I)和问题解决-教学-问题解决(PS-I-PS)。文献回顾:有关这些安排的研究大多源于数学和物理学,其结果不尽相同。有关软件培训的研究很少,结果也不尽相同。在这些研究中,一旦参与者参与解决问题,就禁止视频访问。我们的研究则没有这种限制。研究方法:我们采用了三种条件的实验方法:I-PS、PS-I 和 PS-I-PS。研究问题1.条件对视频处理有什么影响?2.条件对动机有什么影响?3. 条件对程序性知识发展有何影响?结果:在所有条件下,所有视频几乎都被完整观看。重播的部分很少。在所有条件下,自我效能感都大幅上升,I-PS 比 PS-I 上升幅度更大。在最后的程序性知识测试中,所有条件都获得了非常高的分数。在该测试中,I-PS 明显优于 PS-I。结论自我效能感和程序性知识的绝对高分大概反映了为本研究制作的示范培训视频的质量。I-PS 的自我效能感和程序性知识发展明显高于 PS-I。总之,数据显示,在解决问题之前进行教学的视频教程取得了最佳效果。
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引用次数: 0
IEEE Professional Communication Society Information IEEE 专业通信学会信息
IF 1.6 2区 文学 Q2 COMMUNICATION Pub Date : 2024-08-23 DOI: 10.1109/TPC.2024.3444499
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引用次数: 0
期刊
IEEE Transactions on Professional Communication
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