Pub Date : 2022-07-18DOI: 10.1080/15228916.2022.2100745
Edward M. Mungai, S. Ndiritu, Tazeeb S. Rajwani
ABSTRACT Stakeholder pressure is among the pathways through which firms are being prodded to adopt environmental management practices. Owing to research paucity from the context of developing countries and overall inconclusiveness, this research investigates whether mimetic, normative, and coercive pressures (which encompass stakeholder pressure) sway firms into adopting resource management and energy efficiency. An analysis of data from 852 firms in Kenya using a simple probit model, suggests that all the three types of stakeholder pressure positively influenced corporate resource management and energy efficiency. This augments our postulations on both stakeholder and neo-institutional theories. Based on these findings, it is plausible to view stakeholders as critical ‘tools’ that can foster corporate sustainability initiatives in developing countries.
{"title":"Environmental Dilemma? Explicating Stakeholder Engagement in Kenyan Firms","authors":"Edward M. Mungai, S. Ndiritu, Tazeeb S. Rajwani","doi":"10.1080/15228916.2022.2100745","DOIUrl":"https://doi.org/10.1080/15228916.2022.2100745","url":null,"abstract":"ABSTRACT Stakeholder pressure is among the pathways through which firms are being prodded to adopt environmental management practices. Owing to research paucity from the context of developing countries and overall inconclusiveness, this research investigates whether mimetic, normative, and coercive pressures (which encompass stakeholder pressure) sway firms into adopting resource management and energy efficiency. An analysis of data from 852 firms in Kenya using a simple probit model, suggests that all the three types of stakeholder pressure positively influenced corporate resource management and energy efficiency. This augments our postulations on both stakeholder and neo-institutional theories. Based on these findings, it is plausible to view stakeholders as critical ‘tools’ that can foster corporate sustainability initiatives in developing countries.","PeriodicalId":46981,"journal":{"name":"Journal of African Business","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2022-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41904609","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-07-07DOI: 10.1080/15228916.2022.2078933
Jonathan Mukiza Peter Kansheba, M. Marobhe, A. Wald
ABSTRACT The Covid-19 (corona virus) disruptions have necessitated a new way of thinking about how entrepreneurship and its environments (ecosystems) function in times of heightened uncertainty. Based on a sample of 237 entrepreneurial ecosystem (EE) stakeholders in Tanzania – an emerging economy, we examine the pandemic economic consequences steered by government countermeasures on the EE-perceived quality and performance. We further examined the role played by EE stakeholders` engagement, collaboration, and support during the crisis. Our structural equation model results suggest that strictness of government counter measures for containment of the current pandemic predicament has a bearing on EE- perceived quality and performance by fueling EE vulnerability via amplifying the magnitude of the negative effects. We further find that stakeholders` engagement and collaboration play a significant role in improving the EE-perceived quality and slowing down EE-vulnerability. We conclude by providing the implications and avenues for future research.
{"title":"Cushioning the Covid-19 Economic Consequences on Entrepreneurial Ecosystems: The Role of Stakeholders` Engagement, Collaboration, and Support","authors":"Jonathan Mukiza Peter Kansheba, M. Marobhe, A. Wald","doi":"10.1080/15228916.2022.2078933","DOIUrl":"https://doi.org/10.1080/15228916.2022.2078933","url":null,"abstract":"ABSTRACT The Covid-19 (corona virus) disruptions have necessitated a new way of thinking about how entrepreneurship and its environments (ecosystems) function in times of heightened uncertainty. Based on a sample of 237 entrepreneurial ecosystem (EE) stakeholders in Tanzania – an emerging economy, we examine the pandemic economic consequences steered by government countermeasures on the EE-perceived quality and performance. We further examined the role played by EE stakeholders` engagement, collaboration, and support during the crisis. Our structural equation model results suggest that strictness of government counter measures for containment of the current pandemic predicament has a bearing on EE- perceived quality and performance by fueling EE vulnerability via amplifying the magnitude of the negative effects. We further find that stakeholders` engagement and collaboration play a significant role in improving the EE-perceived quality and slowing down EE-vulnerability. We conclude by providing the implications and avenues for future research.","PeriodicalId":46981,"journal":{"name":"Journal of African Business","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2022-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49095419","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-20DOI: 10.1080/15228916.2022.2078937
J. K. D. Fieve, E. Chrysostome
{"title":"Credit Cooperative Lending Loans as Challenges and Opportunities for Women Entrepreneurship in Africa: Evidence from Ghana","authors":"J. K. D. Fieve, E. Chrysostome","doi":"10.1080/15228916.2022.2078937","DOIUrl":"https://doi.org/10.1080/15228916.2022.2078937","url":null,"abstract":"","PeriodicalId":46981,"journal":{"name":"Journal of African Business","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2022-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46325915","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-20DOI: 10.1080/15228916.2022.2087443
J. Forson, A. I. Braimah, S. K. Asiamah, R. Kuranchie-Pong, Edward Daniels, Samuel Evergreen Adjavon
ABSTRACT In this paper, we reexamine the determinants of nonperforming loans through the impact of supervisory devices in credit risk management in Africa. The paper employs bank-specific, macroeconomic and institutional data for a panel of 14 universal banks over the period 2009 to 2020. We develop models that capture the role of regulatory supervision on credit risk. Findings from the Panels Corrected Standard Errors (PCSE) and the system GMM shows that previous year’s NPL and inflation significantly affect NPLs in the banking space of Gana. Bank size and financial development are inversely associated with NPLs. The interactive term of regulatory quality and government effectiveness on NPLs has net negative effect. This suggest that regulatory quality enhances the reductive effects of government effectiveness on NPLs. Our findings in general lends credence to the financial instability theory as NPLs in the Ghanaian context has been the outcome of activities of speculative borrowers.
{"title":"Banking Supervision and Nonperforming Loans in Africa: Does Institutional Quality Matter in the Ghanaian Banking Space?","authors":"J. Forson, A. I. Braimah, S. K. Asiamah, R. Kuranchie-Pong, Edward Daniels, Samuel Evergreen Adjavon","doi":"10.1080/15228916.2022.2087443","DOIUrl":"https://doi.org/10.1080/15228916.2022.2087443","url":null,"abstract":"ABSTRACT In this paper, we reexamine the determinants of nonperforming loans through the impact of supervisory devices in credit risk management in Africa. The paper employs bank-specific, macroeconomic and institutional data for a panel of 14 universal banks over the period 2009 to 2020. We develop models that capture the role of regulatory supervision on credit risk. Findings from the Panels Corrected Standard Errors (PCSE) and the system GMM shows that previous year’s NPL and inflation significantly affect NPLs in the banking space of Gana. Bank size and financial development are inversely associated with NPLs. The interactive term of regulatory quality and government effectiveness on NPLs has net negative effect. This suggest that regulatory quality enhances the reductive effects of government effectiveness on NPLs. Our findings in general lends credence to the financial instability theory as NPLs in the Ghanaian context has been the outcome of activities of speculative borrowers.","PeriodicalId":46981,"journal":{"name":"Journal of African Business","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2022-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41726134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-12DOI: 10.1080/15228916.2022.2087442
A. G. Agu
ABSTRACT Given the increasing lucrativeness and competitiveness of the restaurant industry in Nigeria, a number of micro operators have emerged, and many operate within a defined market such as university environments. Knowing the service failure and recovery strategies applicable to this set of restaurants is necessary in building customer satisfaction and loyalty after failure encounters. Since this knowledge is currently lacking in the literature, this study anchors on the justice theory to close the gap. First, an exploratory research helped to identify common service failures and recovery strategies in micro restaurants. Thereafter, a survey involving a purposive sample of 140 customers of a micro-restaurant was conducted and collected data assessed with Hierarchical Multiple Regression Analysis in SPSS 23.0. Findings indicate that the service recovery strategies significantly influence customer satisfaction and loyalty, with ‘sincere apology’ having the highest influence. Besides, failure severity was found to mediate the relationship between service recovery strategies and customer satisfaction/loyalty.
{"title":"Recovery Strategies of a Micro Restaurant in Nigeria: Implications on Customer Satisfaction and Loyalty","authors":"A. G. Agu","doi":"10.1080/15228916.2022.2087442","DOIUrl":"https://doi.org/10.1080/15228916.2022.2087442","url":null,"abstract":"ABSTRACT Given the increasing lucrativeness and competitiveness of the restaurant industry in Nigeria, a number of micro operators have emerged, and many operate within a defined market such as university environments. Knowing the service failure and recovery strategies applicable to this set of restaurants is necessary in building customer satisfaction and loyalty after failure encounters. Since this knowledge is currently lacking in the literature, this study anchors on the justice theory to close the gap. First, an exploratory research helped to identify common service failures and recovery strategies in micro restaurants. Thereafter, a survey involving a purposive sample of 140 customers of a micro-restaurant was conducted and collected data assessed with Hierarchical Multiple Regression Analysis in SPSS 23.0. Findings indicate that the service recovery strategies significantly influence customer satisfaction and loyalty, with ‘sincere apology’ having the highest influence. Besides, failure severity was found to mediate the relationship between service recovery strategies and customer satisfaction/loyalty.","PeriodicalId":46981,"journal":{"name":"Journal of African Business","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2022-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46385413","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-25DOI: 10.1080/15228916.2022.2079275
Hadizatou Ali, Jean-Pierre Gueyié, E. Chrysostome
ABSTRACT The involvement of women in business in developing countries has become a subject of great interest for many researchers. In particular, female involvement in microfinance institutions has received special attention from governments and development institutions given its potential impact on poverty alleviation. This paper assesses the effect of gender on the credit risk and performance of microfinance institutions in sub-Saharan Africa. A sample of 43 microfinance institutions from 19 sub-Saharan African countries was selected and data was collected over the period 2010–2016. Seemingly unrelated regressions (SURs) were performed to examine how gender affects the credit risk and performance of microfinance institutions. The findings do not show any significant impact of female loan officers on credit risk, financial performance or social performance. Thus, all else being equal in the countries analyzed, female loan officers do not impact the credit risk and performance differently compared to male credit officers. The contribution of this paper is to shed light on the debate on the impact of gender on the performance of microfinance institutions.
{"title":"Gender, Credit Risk and Performance in Sub-Saharan African Microfinance Institutions","authors":"Hadizatou Ali, Jean-Pierre Gueyié, E. Chrysostome","doi":"10.1080/15228916.2022.2079275","DOIUrl":"https://doi.org/10.1080/15228916.2022.2079275","url":null,"abstract":"ABSTRACT The involvement of women in business in developing countries has become a subject of great interest for many researchers. In particular, female involvement in microfinance institutions has received special attention from governments and development institutions given its potential impact on poverty alleviation. This paper assesses the effect of gender on the credit risk and performance of microfinance institutions in sub-Saharan Africa. A sample of 43 microfinance institutions from 19 sub-Saharan African countries was selected and data was collected over the period 2010–2016. Seemingly unrelated regressions (SURs) were performed to examine how gender affects the credit risk and performance of microfinance institutions. The findings do not show any significant impact of female loan officers on credit risk, financial performance or social performance. Thus, all else being equal in the countries analyzed, female loan officers do not impact the credit risk and performance differently compared to male credit officers. The contribution of this paper is to shed light on the debate on the impact of gender on the performance of microfinance institutions.","PeriodicalId":46981,"journal":{"name":"Journal of African Business","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2022-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43380858","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-22DOI: 10.1080/15228916.2022.2079871
B. Doucouré, Assane Diagne
ABSTRACT The main purpose of this study is to investigate whether market orientation interacts with innovativeness to generate a dynamic capability that procures sustainable competitive advantage drawing on the resource-based theory and the dynamic-capabilities perspective. The structural equation modeling was established to explain the complex relationship between market orientation, innovativeness, and competitive advantage. To test the hypothesis, this study used partial least square with data from a survey of 105 women entrepreneurs. The results show that market orientation influences competitive advantage only when it is bundled together with innovativeness as an internal complementary resource.
{"title":"Market Orientation, Innovativeness and Competitive Advantage: Empirical Insight from Women Entrepreneurs in the Senegalese agri-food Sector","authors":"B. Doucouré, Assane Diagne","doi":"10.1080/15228916.2022.2079871","DOIUrl":"https://doi.org/10.1080/15228916.2022.2079871","url":null,"abstract":"ABSTRACT The main purpose of this study is to investigate whether market orientation interacts with innovativeness to generate a dynamic capability that procures sustainable competitive advantage drawing on the resource-based theory and the dynamic-capabilities perspective. The structural equation modeling was established to explain the complex relationship between market orientation, innovativeness, and competitive advantage. To test the hypothesis, this study used partial least square with data from a survey of 105 women entrepreneurs. The results show that market orientation influences competitive advantage only when it is bundled together with innovativeness as an internal complementary resource.","PeriodicalId":46981,"journal":{"name":"Journal of African Business","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2022-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42020077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-19DOI: 10.1080/15228916.2022.2078938
Wuddasie Dereje Bekele
ABSTRACT This study conducts a comparative analysis of the factors affecting financial inclusion in Kenya and Ethiopia at macro and micro levels. A generalized linear model is used to examine the determinants of and barriers to financial inclusion using the 2017 Global Findex Database, whereas a descriptive analysis is used to explore their macro-level differences. Kenya has a higher level of financial inclusion than Ethiopia. Differences in financial liberalization policy, gross domestic product, percentage of rural population, and mobile money service expansion are some macro-level differences that explain this variation. Differences in literacy rates and means of receiving payments such as government transfers explain some of the micro-level variations between the two countries. In addition, gender, age, employment status, and owning a mobile phone have significant and positive effects on financial inclusion. However, lack of documentation, lack of trust, and lack of money are significant barriers to financial inclusion.
{"title":"Determinants of Financial Inclusion: A Comparative Study of Kenya and Ethiopia","authors":"Wuddasie Dereje Bekele","doi":"10.1080/15228916.2022.2078938","DOIUrl":"https://doi.org/10.1080/15228916.2022.2078938","url":null,"abstract":"ABSTRACT This study conducts a comparative analysis of the factors affecting financial inclusion in Kenya and Ethiopia at macro and micro levels. A generalized linear model is used to examine the determinants of and barriers to financial inclusion using the 2017 Global Findex Database, whereas a descriptive analysis is used to explore their macro-level differences. Kenya has a higher level of financial inclusion than Ethiopia. Differences in financial liberalization policy, gross domestic product, percentage of rural population, and mobile money service expansion are some macro-level differences that explain this variation. Differences in literacy rates and means of receiving payments such as government transfers explain some of the micro-level variations between the two countries. In addition, gender, age, employment status, and owning a mobile phone have significant and positive effects on financial inclusion. However, lack of documentation, lack of trust, and lack of money are significant barriers to financial inclusion.","PeriodicalId":46981,"journal":{"name":"Journal of African Business","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2022-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41366797","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-11DOI: 10.1080/15228916.2022.2069430
N. Meyer
{"title":"Factors Leading to South African Female Entrepreneurs’ Endurance to Remain in Business","authors":"N. Meyer","doi":"10.1080/15228916.2022.2069430","DOIUrl":"https://doi.org/10.1080/15228916.2022.2069430","url":null,"abstract":"","PeriodicalId":46981,"journal":{"name":"Journal of African Business","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2022-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44911363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-11DOI: 10.1080/15228916.2022.2069418
N. Madinga, James Lappeman
ABSTRACT This study provides an analysis of consumers sentiment regarding online and ‘brick and mortar’ retailers in South Africa. The research provides insight into consumer online conversation by examining views as expressed about retailers from 15417 mentions on Twitter, Facebook, and Instagram. The results indicate that customer service, shopping portals, vouchers/coupons, stock availability, deliveries, and jobs were the top issues discussed about online retailers. Brick and mortar retailers, however, showed conversational the themes of store cards, vouchers, customer service, jobs/staff, stock availability, and in-store experience. As eRetailing grows in momentum in Africa, this study provides a foundation for understanding consumer sentiment and comparing the different retail formats.
{"title":"Social Media Sentiment Analysis: Online versus ‘Brick and Mortar’ Retailers in South Africa","authors":"N. Madinga, James Lappeman","doi":"10.1080/15228916.2022.2069418","DOIUrl":"https://doi.org/10.1080/15228916.2022.2069418","url":null,"abstract":"ABSTRACT This study provides an analysis of consumers sentiment regarding online and ‘brick and mortar’ retailers in South Africa. The research provides insight into consumer online conversation by examining views as expressed about retailers from 15417 mentions on Twitter, Facebook, and Instagram. The results indicate that customer service, shopping portals, vouchers/coupons, stock availability, deliveries, and jobs were the top issues discussed about online retailers. Brick and mortar retailers, however, showed conversational the themes of store cards, vouchers, customer service, jobs/staff, stock availability, and in-store experience. As eRetailing grows in momentum in Africa, this study provides a foundation for understanding consumer sentiment and comparing the different retail formats.","PeriodicalId":46981,"journal":{"name":"Journal of African Business","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2022-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49263284","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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