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Partitioned Country-of-Origin Effect on Consumer Behavior: A Meta-Analysis 原产地划分对消费者行为的影响:元分析
IF 3.3 Q3 BUSINESS Pub Date : 2022-01-04 DOI: 10.1080/08961530.2021.2022062
Alessandro De Nisco, S. Oduro
Abstract Despite considerable research, empirical results on the relationship between partitioned country-of-origin (COO) and consumer behavior remain inconclusive and conflicting. This study aims to examine the (a) overall and disaggregate effects of selected COO sub-components (country-of-brand, country-of-design, country-of-manufacture/assembly, and country-of-parts) on product evaluation, brand evaluation, and purchase intentions; and (b) effect of selected study methodological and contextual characteristics on the focal relationship. The study employs a meta-analysis to synthesize prior literature regarding the partitioned COO—consumer behavior relationship of 82 independent samples in 64 empirical papers published in the last 30 years, including 25,827 observations and 1,239 effect sizes. Results reveal that partitioned COO has a significant, positive influence on consumer behavior; however, our subgroup analysis demonstrates that the impact on purchase intention is significantly larger than product evaluation and brand evaluation. Moreover, findings disclose that country-of-brand (COB) effect is the largest and interacts strongly with purchase intention than the effects and interactions of the other partitioned sub-components. Again, the moderator analysis shows that these effects depend on contextual and methodological factors (i.e., cues, culture, product stimulus level, product category, and study design). These findings advance COO research by clarifying the anecdotal mixed results, pointing out relevant managerial implications, and identifying potential avenues for further research.
尽管有大量的研究,但关于原产地划分(COO)与消费者行为之间关系的实证结果仍然是不确定的和相互矛盾的。本研究旨在检验(a)选定的COO子要素(品牌国、设计国、制造/组装国和零部件国)对产品评价、品牌评价和购买意愿的整体和分解效应;(b)选择的研究方法和语境特征对焦点关系的影响。本研究采用meta分析的方法,综合了近30年来发表的64篇实证论文中82个独立样本关于coo -消费者行为关系分割的文献,包括25,827个观察值和1,239个效应量。结果表明,分割COO对消费者行为有显著的正向影响;然而,我们的亚群分析表明,对购买意愿的影响显著大于产品评价和品牌评价。此外,研究结果显示,品牌国家(COB)的影响最大,与购买意愿的交互作用强烈,而不是其他分割的子成分的影响和交互作用。再一次,调节分析表明,这些影响取决于上下文和方法因素(即,线索,文化,产品刺激水平,产品类别和研究设计)。这些发现通过澄清传闻的混合结果,指出相关的管理含义,并确定进一步研究的潜在途径,推动了首席运营官的研究。
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引用次数: 7
Advertising and the Marketplace By Lynne Pepall and Dan Richards 《广告与市场》作者:林恩·佩珀和丹·理查兹
IF 3.3 Q3 BUSINESS Pub Date : 2022-01-01 DOI: 10.1080/08961530.2022.2025011
C. D. di Benedetto
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引用次数: 0
Ethical Response to Perinatal Loss-Communication Is Nearly Everything. 围产期丧子的伦理应对--沟通几乎就是一切。
Q3 BUSINESS Pub Date : 2022-01-01 DOI: 10.1353/nib.2022.0056
Tammara Ruiz Ziegler

There are more than 800,000 pregnancy losses in the US each year but the numbers do not explain the lived experience of loss. Twelve authors shared deep and descriptive accounts of their losses and as a commentator, I elevated specific themes from their writing to apply an ethical lens. Depth of grief, poor communication from care providers or others, testing and the disposition of fetal remains, fear, sense of failure, and an important missing component-miscarriage or fetal death in the context of a pregnancy that was unwanted-are considered.

美国每年有超过 80 万例妊娠失利,但这些数字并不能解释失利的生活经历。十二位作者分享了她们对失去亲人的深刻描述,作为评论员,我从她们的文章中提炼出特定主题,运用伦理视角进行分析。我考虑了悲伤的深度、医疗服务提供者或其他人的沟通不畅、检测和胎儿遗体的处理、恐惧、失败感,以及一个重要的缺失部分--流产或意外怀孕情况下的胎儿死亡。
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引用次数: 0
Eat to the Beat: Musical Incongruity Resolution in Restaurant Advertising 按节拍吃饭:餐厅广告中音乐不和谐的解决方案
IF 3.3 Q3 BUSINESS Pub Date : 2021-12-30 DOI: 10.1080/08961530.2021.2022061
Morteza Abolhasani, Z. Golrokhi
Abstract Music is considered as an effective tool in shaping consumers’ responses to advertising. The present study examines the effects of mildly incongruent background music upon consumers’ responses to restaurant advertising. It integrates country of origin and genre congruity of music in a single congruity framework through focusing more closely upon the twin components of congruity (expectancy and relevancy) and examines how various quadrants of musical in/congruity affect consumers’ cognitive responses and behavioral intentions. Between-subjects experiment was conducted to explore participants’ responses to an advertisement promoting a fictitious Italian restaurant. Findings indicate how the deliberate crafting of musical incongruity can be used to engage and amuse consumers, proposing that resolving mild musical incongruity may enhance consumers’ attitude toward advertising, perception of brand image and quality, as well as their purchase intent. The present research develops, refines, and redefines the concept of musical congruity in advertising and offers the first empirical evidence for the positive effects of using purposeful, mildly incongruent music upon consumers’ cognitive responses to advertising as well as their behavioral intentions.
摘要音乐被认为是塑造消费者对广告反应的有效工具。本研究考察了轻度不协调的背景音乐对消费者对餐厅广告反应的影响。它通过更密切地关注一致性的两个组成部分(期望和相关性),将音乐的起源国和流派一致性整合到一个单一的一致性框架中,并考察音乐一致性的各个象限如何影响消费者的认知反应和行为意图。受试者之间的实验旨在探究受试者对宣传一家虚构意大利餐厅的广告的反应。研究结果表明,如何利用故意制造的音乐不协调来吸引和娱乐消费者,提出解决轻微的音乐不一致可以提高消费者对广告的态度、对品牌形象和质量的感知,以及他们的购买意图。本研究发展、完善和重新定义了广告中音乐一致性的概念,并首次为使用有目的、轻度不协调的音乐对消费者对广告的认知反应及其行为意图的积极影响提供了实证证据。
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引用次数: 0
Lifestyle and Purchase Intention: The Moderating Role of Education in Bicultural Consumers 生活方式与购买意愿:教育在双文化消费者中的调节作用
IF 3.3 Q3 BUSINESS Pub Date : 2021-12-27 DOI: 10.1080/08961530.2021.2020702
Iliana E. Aguilar-Rodríguez, L. Arias-Bolzmann
Abstract This research is the first to analyze the relationship between lifestyles and purchase intentions in first-generation bicultural consumers residing in Canada. It applies the Activities, Interests, and Opinions (AIO) model and the Theory of Planned Behavior (TPB) and includes education level as a moderating variable to find differences in consumption between the country of origin and the host country. A total of 194 personal surveys were administered. The data were analyzed using structural equation modeling and one-way analysis of variance (ANOVA), suggesting that subjective norm predicts purchase intention, being positively related to Health and Optimism and Household Oriented and Industrious, and negatively related to Self-reliance and Leadership. A negative impact was found between the education level and the subjective norm, which was significant concerning the host country. The study also revealed that the subjective norm is positively related to Health and Optimism and negatively related to Self-reliance and Leadership, improving the model’s predictive accuracy when the educational level is involved. The findings demonstrate the usefulness of TPB and provide marketers with better identification of psychographic market segments.
本研究首次分析了居住在加拿大的第一代双文化消费者的生活方式与购买意愿之间的关系。它应用活动,兴趣和意见(AIO)模型和计划行为理论(TPB),并将教育水平作为调节变量,以发现原产国和东道国之间的消费差异。共进行了194次个人调查。采用结构方程模型和单因素方差分析发现,主观规范对购买意愿的预测与健康、乐观、家庭、勤奋呈正相关,与自立、领导负相关。发现教育水平与主观规范之间存在负向影响,这对东道国来说意义重大。研究还发现,主观规范与健康和乐观正相关,与自立和领导负相关,当教育水平涉及时,提高了模型的预测准确性。研究结果证明了TPB的有效性,并为营销人员更好地识别心理细分市场提供了帮助。
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引用次数: 2
An Investigation of Customers’ Recovery Expectations after Service Failure: Evidence from e-Commerce Settings at Different Stages of Maturity 服务失败后客户恢复期望的调查——来自不同成熟阶段电子商务环境的证据
IF 3.3 Q3 BUSINESS Pub Date : 2021-12-12 DOI: 10.1080/08961530.2021.2012313
Yllka Azemi, Ranjan B. Kini
Abstract Although recovery strategy literature is developing rapidly, less is known about e-commerce customers’ recovery expectations in settings at different stages of e-commerce maturity. Using a grounded theoretical paradigm and drawing on the decoy effect and paradox of choice theories, we explore customers’ recovery expectations by analyzing 110 interviews with e-commerce customers and e-commerce managers in two settings at different stages of e-commerce maturity: Kosovo and the USA (Study 1). We propose a framework with three types of customers whose emotions during service failure and recovery (indicated by their recovery language), and the type of service failure experienced are cues to their recovery expectations. Utilizing exploratory factor analysis, this framework is validated through a survey of 171 randomly selected e-commerce customers (Study 2). The findings expand theoretical understanding, and provide managers with guidelines for the alignment of customers’ expectations and e-commerce recovery delivery.
摘要尽管恢复策略文献发展迅速,但在电子商务成熟的不同阶段,人们对电子商务客户在环境中的恢复预期知之甚少。采用有根据的理论范式,借鉴诱饵效应和选择悖论理论,我们通过分析在科索沃和美国这两个不同电子商务成熟阶段对电子商务客户和电子商务经理的110次采访,探讨了客户的恢复期望(研究1)。我们提出了一个由三种类型的客户组成的框架,他们在服务失败和恢复过程中的情绪(由他们的恢复语言表示)以及所经历的服务失败类型是他们恢复期望的线索。利用探索性因素分析,通过对171名随机选择的电子商务客户的调查验证了这一框架(研究2)。研究结果扩展了理论理解,并为管理者提供了调整客户期望和电子商务恢复交付的指导方针。
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引用次数: 0
Influence of Product Involvement on Tourist Shopping Behavior: The Mediating Role of Place Attachment, Satisfaction, and Visit Frequency 产品参与对游客购物行为的影响:场所依恋、满意度和到访频率的中介作用
IF 3.3 Q3 BUSINESS Pub Date : 2021-12-10 DOI: 10.1080/08961530.2021.2012865
Marwa Abdulsalam, Wirawan Dony Dahana
Abstract This study investigates how tourists’ involvement with certain products that originate in a destination country influences their expenditures on these products during their trips to the country. Based on the extant literature, we propose a model that accounts for the mediating mechanisms of place attachment, overall satisfaction, and visit frequency. The relationships between the model’s variables are empirically examined using data collected from 1,314 Chinese tourists who had travel experiences in Japan and varying levels of involvement with Japanese cosmetic products. Contrary to our expectations, the result for the direct effect of product involvement on purchase amount is negative and significant. However, the indirect effects of product involvement through place attachment and overall satisfaction are both significantly positive and appear to surpass the negativity of the direct effect. Thus, this study confirms that tourists’ involvement with a product will cause them to spend more money on the product. The implications for local retailers and manufacturers to increase revenue from inbound tourists are discussed.
摘要本研究调查了游客对源自目的地国家的某些产品的参与如何影响他们在该国旅行期间在这些产品上的支出。在现有文献的基础上,我们提出了一个模型,解释了地点依恋、总体满意度和访问频率的中介机制。使用从1314名有日本旅行经历的中国游客和不同程度的日本化妆品消费者中收集的数据,实证检验了模型变量之间的关系。与我们的预期相反,产品参与对购买金额的直接影响的结果是负面和显著的。然而,通过场所依恋和整体满意度的产品参与的间接效应都是显著的正效应,并且似乎超过了直接效应的负效应。因此,这项研究证实,游客对产品的参与会导致他们在产品上花费更多的钱。讨论了当地零售商和制造商增加入境游客收入的影响。
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引用次数: 3
Targeting the Floating Middle of Pyramid Consumers in Africa: Revisiting Marketing Mix Considerations 瞄准非洲金字塔中间浮动的消费者:重新审视营销组合考虑
IF 3.3 Q3 BUSINESS Pub Date : 2021-12-10 DOI: 10.1080/08961530.2021.2006105
Tendai Chikweche, James Lappeman, Paul Egan
Abstract This research reports on a cross-country based investigation of the floating middle class in Africa demonstrating how their behavior and structure influences the design of marketing mix strategies used by marketers. Questionnaires were used to collect data in ten African cities. Key findings include the importance of branding and core drivers for purchase such as durability, origin, popularity, affordability, and a unique circle of quality variables. Innovative adaptations for pricing, distribution and marketing communications are outlined to assist marketers develop appropriate context relevant strategies to target the floating middle class. The discussion also outlines theoretical and practical implications.
本研究报告了一项基于非洲流动中产阶级的跨国调查,展示了他们的行为和结构如何影响营销人员使用的营销组合策略的设计。调查问卷是用来收集十个非洲城市的数据。主要发现包括品牌的重要性和购买的核心驱动因素,如耐用性、产地、受欢迎程度、可负担性和独特的质量变量循环。本文概述了定价、分销和营销沟通方面的创新调整,以帮助营销人员制定适当的背景相关策略,以瞄准流动的中产阶级。讨论还概述了理论和实践意义。
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引用次数: 2
What Motivates Young Indian Consumers to Buy Organic Food? 是什么促使印度年轻消费者购买有机食品?
IF 3.3 Q3 BUSINESS Pub Date : 2021-11-17 DOI: 10.1080/08961530.2021.2000919
G. K. Matharu, Tania von der Heidt, G. Sorwar, Achchuthan Sivapalan
Abstract Young people in India might be expected to contribute substantially to the demand for organic food. Yet little empirical research has been undertaken on the factors that drive organic food purchase of young Indians, and how organic food purchase intentions translate into purchase behavior. Drawing on the theory of planned behavior and informed by consumer behavior literature, this paper presents a model with five antecedents of organic food purchase intention and its relationship with purchase behavior. Survey data were obtained from 401 students at higher education institutions in North India. Through structural equation modeling attitude toward organic food purchases and subjective norms were found to significantly influence organic food purchase intention. Organic food purchase intention was found to strongly predict organic food purchase behavior. The research findings may assist Indian and international organic food producers and marketers in fine-tuning their strategies toward the particular demographic of young Indian buyers.
摘要印度的年轻人可能会对有机食品的需求做出重大贡献。然而,关于推动印度年轻人购买有机食品的因素,以及有机食品购买意愿如何转化为购买行为,很少有实证研究。本文借鉴计划行为理论,结合消费者行为文献,提出了一个有机食品购买意愿的五个前因模型及其与购买行为的关系。调查数据来自北印度高等教育机构的401名学生。通过结构方程建模,发现对有机食品购买的态度和主观规范显著影响有机食品购买意愿。研究发现,有机食品购买意愿对有机食品购买行为有很强的预测作用。这项研究结果可能有助于印度和国际有机食品生产商和营销人员根据印度年轻买家的特定人群调整策略。
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引用次数: 9
Islamic Banking Products: Home Country Bias and Majority Out-Group Consumption 伊斯兰银行产品:母国偏见和多数群体外消费
IF 3.3 Q3 BUSINESS Pub Date : 2021-10-27 DOI: 10.1080/08961530.2021.1992696
Mohamed Omran, D. Ramdhony, Kimberly Gleason, Ashraf Khallaf
Abstract This study provides an overview of the incentives for Muslims and non-Muslims to adopt Islamic Banking (IB) products in non-Muslim developing country. Data is collected from a sample of 1,128 Mauritians. Religion is found to have a significant influence on the intention to adopt IB products. Our results support the prediction of the theory of reasoned action as an individual is more likely to adopt IB product if he/she understands the relevant concepts and terminologies. The adoption of IB products for Muslim customers is significantly associated with bank selection criteria. Further, we provide evidence of a home country bias related to a set of financial products, as well as tactics successful in overcoming the costs of the liability of foreignness in incentivizing cultural “out-groups” to adopt IB products. Our study contributes to the literature on the motivation of individuals to adopt IB products, which is highly relevant for Islamic banks worldwide that seek to offer similar products and attract new customers. We provide implications for bank marketing managers facing the challenge of increasing adoption of new financial services and products in markets where customers may not be aware of the associated benefits due to cultural, religious, or ethnic barriers.
摘要本研究概述了非穆斯林发展中国家穆斯林和非穆斯林采用伊斯兰银行(IB)产品的激励机制。数据收集自1128名毛里求斯人的样本。宗教对IB产品的使用意向有显著影响。我们的研究结果支持理性行为理论的预测,因为如果一个人理解相关的概念和术语,他/她更有可能采用IB产品。穆斯林客户对IB产品的采用与银行选择标准显著相关。此外,我们提供了与一系列金融产品相关的母国偏见的证据,以及在激励文化“外群体”采用IB产品时成功克服外国责任成本的策略。我们的研究有助于研究个人采用IB产品的动机,这与全球寻求提供类似产品并吸引新客户的伊斯兰银行高度相关。在客户可能由于文化、宗教或种族障碍而没有意识到相关好处的市场中,面对越来越多地采用新的金融服务和产品的挑战,我们为银行营销经理提供了启示。
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引用次数: 0
期刊
Journal of International Consumer Marketing
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