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Strengthening Sponsorship Fit: Testing for the Influence of Sponsor Category and National Culture 强化赞助契合度:赞助类别与民族文化影响的检验
IF 3.3 Q3 BUSINESS Pub Date : 2022-05-09 DOI: 10.1080/08961530.2022.2070901
Asieh Ghorbanian Rajabi, G. Martinent, S. Altukhov, Guillaume Bodet
Abstract This study aimed to identify sponsorship-fit profiles of individuals regarding perception of sponsors of national volleyball teams in three countries and its effect on affective outcomes. We examined: (a) if sponsorship-fit profiles were similar for two sponsor categories (sport equipment/apparel companies and financial service companies) and in three countries (France, Iran and Russia); (b) whether individuals with distinct sponsorship-fit profiles differed in their attitudes toward sponsor and toward brand, (c) whether the relationships between sponsorship-fit profiles and attitudes toward sponsor and brand were similar between the two sponsor categories and the three countries; and (d) whether the scores of fit and attitude toward sponsors and brands differed across cultures and categories of sponsors. To investigate this, we collected data from 166 randomly selected student in France, 270 in Iran and 168 in Russia. The results of the cluster analyses revealed two or three sponsorship-fit profiles across the sponsor categories and countries: low, medium and high fit. Respondents had significantly different scores of fit and attitude toward sponsor and brand for the different sponsor categories and countries.
摘要本研究旨在探讨三个国家国家排球队赞助商感知的个体赞助契合度特征及其对情感结果的影响。我们检验了:(a)两个赞助商类别(运动装备/服装公司和金融服务公司)和三个国家(法国、伊朗和俄罗斯)的赞助匹配概况是否相似;(2)具有不同赞助匹配概况的个体对赞助商和品牌的态度是否存在差异;(3)赞助匹配概况与对赞助商和品牌的态度之间的关系在两个赞助商类别和三个国家之间是否相似;(d)对赞助商和品牌的契合度和态度得分是否在不同文化和赞助商类别之间存在差异。为了调查这一点,我们收集了法国166名随机选择的学生、伊朗270名和俄罗斯168名学生的数据。聚类分析的结果显示,在赞助商类别和国家中,有两种或三种赞助匹配概况:低、中、高匹配。不同赞助商类别和国家的受访者对赞助商和品牌的契合度和态度得分存在显著差异。
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引用次数: 1
A Meta-Analysis of TPB Model in Predicting Green Energy Behavior: The Moderating Role of Cross-Cultural Factors TPB模型预测绿色能源行为的元分析:跨文化因素的调节作用
IF 3.3 Q3 BUSINESS Pub Date : 2022-05-09 DOI: 10.1080/08961530.2022.2070900
G. Kumar, J. Nayak
Abstract Ajzen’s “theory of planned behaviour” (TPB) is being widely used across different contexts in predicting consumers’ behavioral patterns toward green energy use for the last decade. However, previous empirical studies have presented inconsistent results with respect to the magnitude of associations among TPB constructs. Therefore, to synthesize the diverse findings of 35 sample studies comprising 148 correlations, we performed a random effect model of meta-analysis to summarize the effect sizes of pairwise relationships. The findings revealed the attitude as a most crucial antecedent of behavioral intention. The second most associated construct with intention was subjective norms followed by perceived behavior control. Subgroup analysis revealed that human development level and cultural factors significantly moderate some TPB linkages. This study provides valuable insights to the literature in two ways; first, it supports the utility of the TPB in the green energy domain. Second, it provides evidence on under what circumstances the consumers’ attitude, social norms and control beliefs toward green energy will affect their behavioral intentions. Accordingly, the study offers practical implications and recommendations for future research.
Ajzen的“计划行为理论”(theory of planned behavior, TPB)在过去十年中被广泛用于预测消费者对绿色能源使用的行为模式。然而,先前的实证研究在TPB构念之间的关联程度方面提出了不一致的结果。因此,为了综合35个样本研究的不同发现,包括148个相关性,我们进行了荟萃分析的随机效应模型,以总结成对关系的效应大小。研究结果表明,态度是行为意向最重要的前因。第二个与意图相关的构念是主观规范,其次是感知行为控制。亚群分析显示,人类发展水平和文化因素显著调节了一些TPB关联。本研究在两个方面为文献提供了有价值的见解;首先,它支持TPB在绿色能源领域的应用。第二,在何种情况下,消费者对绿色能源的态度、社会规范和控制信念会影响消费者的行为意向。因此,本研究为未来的研究提供了现实意义和建议。
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引用次数: 11
Nuances in Identity Formation for Consumers in non-Western Markets 非西方市场消费者身份形成的细微差别
IF 3.3 Q3 BUSINESS Pub Date : 2022-04-26 DOI: 10.1080/08961530.2022.2067280
Ruwangi Chandrasekara, D. Wijetunga, J. Jayakody
Abstract Scholars have emphasized that the simultaneous effects of global consumerism and traditional cultural foundations can create fragmented, complex identities for individuals. However, a theoretical explanation of how these nuanced and complex identity formations take place appears to be lacking. This study uses the theory of symbolic interaction to explore the influence of traditional and consumerist discourses on identity formation and probes in to their dynamics. Two groups, namely Traditional Middle Class 2 (TMC 2) and New Urban Middle Class (NUMC) representing different values within the Sri Lankan middle-class were used, where qualitative in-depth interviews were conducted with 29 individuals. Findings show that older TMC 2 forms identities predominantly rooted in tradition while the younger TMC 2 is more equally balanced in value internalization, but undergoes complex identity formation processes due to financial constraints. NUMC consumers in contrast, defy traditions while conforming more to consumerist discourses, and a subgroup in this broader category also appears to embrace religious values, further showing the fragmented nature of identity. Findings also show that value internalization changes based on one’s geographical roots, education/career, and dependent children. The study contributes to knowledge by exploring varied nuances and complexities in the identity formations of consumers of non-Western societies.
学者们强调,全球消费主义和传统文化基础的共同影响可能会为个人创造碎片化、复杂的身份。然而,对这些微妙而复杂的身份形成如何发生的理论解释似乎缺乏。本研究运用符号互动理论探讨传统话语和消费主义话语对身份形成的影响,并探讨其动态。本文使用了代表斯里兰卡中产阶级不同价值观的两个群体,即传统中产阶级2 (TMC 2)和新城市中产阶级(NUMC),并对29名个体进行了定性深入访谈。研究结果表明,较年长的TMC 2形成的身份主要植根于传统,而较年轻的TMC 2在价值内化方面更为平衡,但由于经济限制,经历了复杂的身份形成过程。相比之下,NUMC的消费者在更符合消费主义话语的同时,也无视传统,在这个更广泛的类别中,一个子群体似乎也接受宗教价值观,进一步显示出身份的碎片化本质。研究结果还表明,价值内化的变化取决于一个人的地理根源、教育/职业和受抚养的子女。该研究通过探索非西方社会消费者身份形成的各种细微差别和复杂性,为知识做出了贡献。
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引用次数: 1
Shopping Intentions during COVID-19: What Can Canadian Businesses Learn to Encourage Future Consumer Support? 新冠肺炎期间的购物意向:加拿大企业可以学到什么来鼓励未来的消费者支持?
IF 3.3 Q3 BUSINESS Pub Date : 2022-04-22 DOI: 10.1080/08961530.2022.2064026
Erika Puiras, C. Oliver, Shayna Cummings, D. Mazmanian
Abstract This study examined shopping intentions of Canadian consumers post-COVID-19, and their intentions to specifically support Canadian businesses. Actionable recommendations that domestic businesses could implement to encourage support were also sought. Quantitative and qualitative data were collected online; quantitative data were analyzed by conducting raw frequencies, which captured the directionality of consumer shopping intentions. The qualitative data were subsequently analyzed by conducting an inductive thematic analysis, which obtained in-depth information about how businesses could support these intentions. Although most participants reported that they planned on maintaining their general shopping behaviors post-COVID-19, a majority also reported that they intended to specifically increase their support for domestic businesses. A variety of actionable recommendations were proposed that could be undertaken by domestic businesses to garner support both in a Canadian and international context. These themes were related to accessibility, affordability, advertising, quality, visibility, government lobbying, business values, business-consumer relationships, and maintaining the status quo. Further, these themes may be relevant to domestic businesses globally, particularly those with similar cultural orientations to Canada. The findings could assist businesses globally with idea generation and marketing strategies to attract consumers. Further, this exploratory study could help inform and support economic recovery efforts in a post-COVID-19 era.
摘要本研究调查了COVID-19后加拿大消费者的购物意向,以及他们专门支持加拿大企业的意向。还征求了国内企业可采取行动鼓励支持的建议。在线收集定量和定性数据;定量数据通过传导原始频率进行分析,捕捉消费者购物意向的方向性。随后,通过进行归纳主题分析对定性数据进行了分析,获得了有关企业如何支持这些意图的深入信息。尽管大多数参与者表示,他们计划在新冠肺炎疫情后保持一般购物行为,但大多数人也表示,他们打算专门增加对国内企业的支持。提出了各种可行的建议,国内企业可以采取这些建议,以在加拿大和国际范围内获得支持。这些主题涉及可访问性、可负担性、广告、质量、可见性、政府游说、商业价值观、商业与消费者关系以及维持现状。此外,这些主题可能与全球国内企业相关,尤其是那些与加拿大文化取向相似的企业。这些发现可以帮助全球企业制定创意和营销策略来吸引消费者。此外,这项探索性研究可能有助于为后COVID-19时代的经济复苏工作提供信息和支持。
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引用次数: 1
Microblogging for Engagement: Effects of Prior Company Involvement, Communication Strategy, and Emojis on Western and Chinese Users 参与度微博:先前公司参与、沟通策略和表情符号对西方和中国用户的影响
IF 3.3 Q3 BUSINESS Pub Date : 2022-04-17 DOI: 10.1080/08961530.2022.2040073
Shu Zhang, M. D. de Jong, Jordy F. Gosselt
Abstract Companies’ social networking platforms can contribute to engaged stakeholder relationships, but many companies struggle to actually make that happen. An online experiment with IT companies’ microblogs investigated effects of communication strategy, emoji use, and prior company involvement on the appreciation and online engagement of Western and Chinese users. The exogenous variables had strong effects. Chinese users showed more appreciation and online engagement than Western users. Prior company involvement contributed to appreciation and online engagement. The message characteristics did not have the expected effects. Action- or community-focused microblogs resulted in lower appreciation. Emojis did not affect appreciation and online engagement.
摘要公司的社交网络平台可以促进参与的利益相关者关系,但许多公司很难真正实现这一点。一项针对IT公司微博的在线实验调查了沟通策略、表情符号的使用以及之前公司的参与对西方和中国用户的赞赏和在线参与的影响。外生变量具有较强的影响。中国用户比西方用户表现出更多的欣赏和在线参与。之前的公司参与有助于赞赏和在线参与。消息特征没有达到预期效果。以行动或社区为中心的微博导致了较低的评价。表情符号不会影响欣赏和在线互动。
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引用次数: 0
The Status Quo of Japanese Consumers’ Personal Information Disclosure: the Influence of Information Control and Privacy Concerns 日本消费者个人信息披露现状:信息控制和隐私问题的影响
IF 3.3 Q3 BUSINESS Pub Date : 2022-04-07 DOI: 10.1080/08961530.2022.2059798
Mariko Morimoto
Abstract This study examined the effects of privacy concerns, information control, and perceived benefits of personal information disclosure of Japanese consumers, on the attitudes toward disclosing personal information and the willingness to disclose information. The results of an online survey on Japanese consumers aged 20–60 (N = 1,000) confirm the moderation effect of information control and the mediation effect of perceived benefits on the relationship between privacy concerns and the attitudes toward disclosing personal information. The willingness to disclose medical and financial information, along with social media profiles, is negatively associated with privacy concerns compared to typical personal information like names and addresses.
摘要本研究考察了日本消费者的隐私问题、信息控制和个人信息披露的感知利益对披露个人信息的态度和披露信息意愿的影响。一项针对20-60岁日本消费者的在线调查结果(N = 1000)证实了信息控制的调节效应和感知利益对隐私问题和对披露个人信息的态度之间关系的中介效应。与姓名和地址等典型个人信息相比,披露医疗和财务信息以及社交媒体档案的意愿与隐私问题呈负相关。
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引用次数: 1
The Influence of Ethnic Identity on Consumer Behavior: Filipino and Lao Consumers in Australia 族群认同对消费行为的影响:在澳洲的菲律宾与老挝消费者
IF 3.3 Q3 BUSINESS Pub Date : 2022-04-06 DOI: 10.1080/08961530.2022.2055689
Jamealla Intharacks, Tendai Chikweche, J. Stanton
Abstract This research examines how Lao and Filipino consumers’ ethnicity and ethnic identity may influence consumer behavior and how individual acculturation may affect ethnic identity and ethnic consumer behavior in a multicultural environment. Multi-culturalism is a global phenomenon that has impacted how firms and consumers interact in Australia and Asian countries. Using self-ascribed samples from two ethnic groups (Lao and Filipino) residing in Australia, an exploratory mixed-method approach was used to examine how an individual’s ethnicity and ethnic identity influence individuals’ consumer behavior who ascribe to their respective ethnicities. To observe acculturation tendencies and any effects on consumer behavior, each ethnic group was divided into three generational sub-groups. The study revealed varying degrees of individual acculturation between three generations of consumers from the same ethnic background and between consumers from two different ethnic backgrounds. Inter-generational and inter-group differences affected the consumption of ethnic products such as food, clothes, movies, music, and choice of service providers. Implications for doing business in Asia are explored, drawing on the insights and connections that emerge from understanding the Lao and Filipino consumer behavior considering the increased intra-regional movement and multicultural clusters in Asia.
摘要本研究探讨多元文化环境下老挝和菲律宾消费者的民族和民族认同如何影响消费者行为,以及个人文化适应如何影响民族认同和民族消费行为。多元文化主义是一种全球现象,它影响了澳大利亚和亚洲国家企业和消费者的互动方式。使用居住在澳大利亚的两个民族(老挝人和菲律宾人)的自我归属样本,采用探索性混合方法来研究个人的种族和民族身份如何影响将其归属于各自种族的个人的消费行为。为了观察文化适应趋势及其对消费者行为的影响,每个族群被分为三个代际子群体。该研究揭示了来自同一种族背景的三代消费者和来自两个不同种族背景的消费者之间的个人文化适应程度不同。代际和群体间的差异影响了民族产品的消费,如食品、服装、电影、音乐和服务提供商的选择。考虑到亚洲区域内运动和多元文化集群的增加,通过对老挝和菲律宾消费者行为的理解和联系,探讨了在亚洲开展业务的影响。
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引用次数: 1
A Cross-National Study Investigating the Role of Country of Origin and Word of Mouth in Expatriates’ Decision Process When Seeking a Healthcare Provider 一项跨国研究调查原籍国和口口相传在外籍人士寻求医疗保健提供者时的决策过程中的作用
IF 3.3 Q3 BUSINESS Pub Date : 2022-03-10 DOI: 10.1080/08961530.2022.2045663
Valeria L. M. A. Freundt, A. Bortoluzzo
Abstract In a globalized world, the expatriate community continues to expand. Selecting trustworthy healthcare providers is fundamental for their adaptation to a new country. Through interviews and a survey, this paper adds to the literature by theoretically discussing and empirically analyzing the decision process of a cross-cultural sample of expatriates in Dubai. It focuses on evaluating the role of two cues: Country of Origin (COO) and Word of Mouth (WOM). The findings show personal WOM is the most influential factor. The paper also explores the effect of expatriates’ origin (developed vs. emerging countries) and their levels of fluency in English.
摘要在全球化的世界里,外籍人士群体不断扩大。选择值得信赖的医疗保健提供者是他们适应新国家的基础。通过访谈和调查,本文对迪拜跨文化外籍人士的决策过程进行了理论讨论和实证分析,为文献增添了内容。它侧重于评估两个线索的作用:来源国(COO)和口碑(WOM)。研究结果表明,个人口碑是最具影响力的因素。本文还探讨了外籍人士的原籍(发达国家与新兴国家)及其英语流利程度的影响。
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引用次数: 3
Marketing Countries, Places, and Place-Associated Brands: Identity and Image 营销国家、地方和与地方相关的品牌:身份和形象
IF 3.3 Q3 BUSINESS Pub Date : 2022-01-17 DOI: 10.1080/08961530.2022.2028989
C. D. di Benedetto
This book aims to review the latest research on place branding from the perspective of both research and practice and both buyers and sellers. It addresses this challenge by assembling authors from 13 countries in Europe and North America. The editors start by asking why place should be an important focus for research. They list 48 common phrases related to place, including “place name” and “place of birth,”
本书旨在从研究和实践以及买家和卖家的角度回顾场所品牌的最新研究。它通过汇集来自欧洲和北美13个国家的作者来应对这一挑战。编辑们首先问为什么地方应该成为研究的重要焦点。他们列出了48个与地点有关的常见短语,包括“地名”和“出生地”
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引用次数: 0
The Interaction of Product Attractiveness and Decision-Making Style on Consumer Purchase Intention: A Cultural Moderation Perspective 产品吸引力与决策风格对消费者购买意愿的交互作用:一个文化调节的视角
IF 3.3 Q3 BUSINESS Pub Date : 2022-01-06 DOI: 10.1080/08961530.2021.2023829
Francisco Leonardo Soler-Anguiano, M. Zeelenberg, R. Díaz-Loving
Abstract This article examines how product attractiveness in interaction with decision-making style influences purchase intentions. Participants in four different conditions rated their likelihood of buying an experiential product, showing that when using an emotional decision-making style condition, they have higher purchase intentions for the high attractive product than the low attractive product. A reverse effect was found when using a reasoned decision-making style. Moreover, these differences disappeared when included a cultural element, suggesting that collective mental group programming shapes learned ways to act in consumer fields at a higher level, including the decisional way to respond and approach perceived product characteristics. The inclusion of cultural factors with an adequate way to conceive the construct is discussed.
摘要本文研究了产品吸引力与决策风格的互动如何影响购买意愿。在四种不同条件下,参与者对他们购买体验式产品的可能性进行了评级,表明当使用情绪决策风格的条件时,他们对高吸引力产品的购买意愿高于低吸引力产品。当使用合理的决策风格时,发现了相反的效果。此外,当包含文化元素时,这些差异就消失了,这表明集体心理小组编程在更高水平上塑造了在消费者领域的学习行为方式,包括做出反应和接近感知产品特征的决策方式。讨论了文化因素的融入,以及如何以适当的方式构思这一结构。
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引用次数: 2
期刊
Journal of International Consumer Marketing
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