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Study on relationships among sports spectator motivations, satisfaction and behavioral intention: empirical evidence from Chinese marathon 体育观众动机、满意度与行为意向的关系研究:来自中国马拉松赛的实证证据
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2019-07-12 DOI: 10.1108/ijsms-04-2018-0034
Yanling Duan, Bing Liu, Yanpeng He
The paper aims to examine the relationships among marathon spectator motivation, satisfaction and behavioral intention in China.,Date were collected from three Chinese marathon races. The paper presents the conceptual model of the study and adopted a mixed method to identify the motivations of marathon spectators; structural equation modeling (SEM) was used to test the measurement and substantive models; regression analysis was used to detect the specific effects of the various spectator motivations on spectator satisfaction and behavioral intention.,The paper provides empirical evidences about how marathon spectator motivation affects the behavioral intention. The research results from a path analysis of the spectator motivation–satisfaction–behavioral intention model show that: spectator motivation has significant positive effects on behavioral intention, the indirect path dominates the total effect of motivation on behavioral intention via satisfaction as a mediating variable; satisfaction is positively associated with behavioral intention, and it plays mediate role between spectator motivation and behavioral intention. The result of regression analysis indicates that various spectator motivations have different influences on the satisfaction and behavioral intention, motives of excitement and diversion have significant effect on satisfaction and behavioral intention, but socialization motive is not significantly associated with the satisfaction and behavioral intention.,This paper first fulfills an identified need to explore mass sports event spectator motivations and its influential mechanism on behavioral intention among Chinese marathon races by survey. It contributes greatly to the literature of mass sports spectator motivation and consumption theory, provides important managerial implications for Chinese sports organizations as to how to improve spectator orientation degree.
本文旨在考察中国马拉松观众动机、满意度和行为意向之间的关系。,数据收集自三场中国马拉松比赛。本文提出了研究的概念模型,并采用混合方法来识别马拉松观众的动机;采用结构方程模型(SEM)对测量模型和实体模型进行了检验;采用回归分析法检测了不同观众动机对观众满意度和行为意向的具体影响。,本文提供了马拉松观众动机如何影响行为意向的实证证据。观众动机-满意度-行为意向模型的路径分析结果表明:观众动机对行为意向具有显著的正向影响,间接路径通过满意度作为中介变量主导动机对行为意图的总体影响;满意度与行为意向呈正相关,在观众动机和行为意向之间起中介作用。回归分析结果表明,不同的观众动机对满意度和行为意向有不同的影响,兴奋和转移动机对满意度、行为意向有显著影响,但社会化动机与满意度、行为意愿无显著相关性。,本文首先满足了一个明确的需求,即通过调查来探索中国马拉松比赛中大众体育赛事观众的动机及其对行为意向的影响机制。它为大众体育观众动机和消费理论的文献研究做出了重要贡献,为中国体育组织如何提高观众导向度提供了重要的管理启示。
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引用次数: 19
Investigating social media consumption, sports enthusiasm, and gender on sponsorship outcomes in the context of Rio Olympics. 调查社交媒体消费、体育热情和性别对里约奥运会赞助结果的影响。
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2018-11-05 DOI: 10.1108/IJSMS-01-2017-0007
Sunil Hazari
Using the context of Rio Olympic games, the purpose of this paper is to investigate attitude toward sponsorship outcome as it relates to purchase behavior, gender, sponsor patronage, sports enthusiasm, and social media consumption.,Data were collected using an online survey of 265 participants. Questions regarding demographics, viewing habits, sports participation, enthusiasm, attitude toward Olympic events were included in the survey. The four sub-scales were sponsorship attitude, sponsor patronage, social media consumption, and sports enthusiasm.,The findings of the study showed that social media consumption is positively related to attitude toward event and sports patronage. There was a significant gender difference on attitude toward event, social media consumption, and sports enthusiasm. Predictors for making a purchase as a result of seeing a social media advertisement were gender, playing competitive sport, and social media consumption.,This study will add to the body of academic and practitioner research on sponsorship outcomes, and provides an opportunity for marketers to leverage social media networks for sponsorship communication.,As the use of social media networks has increased over the past few years, no previous study has investigated association of sports enthusiasm, gender, or social media consumption toward sponsor patronage which relates to consumers seeking out sponsors and being influenced to make a purchase as a result of marketing communication of sponsors.
本文以里约奥运会为背景,调查对赞助结果的态度,因为它与购买行为、性别、赞助商赞助、体育热情和社交媒体消费有关。,数据是通过对265名参与者的在线调查收集的。调查中包括了人口统计、观看习惯、体育参与度、热情和对奥运赛事的态度等问题。四个子量表分别是赞助态度、赞助商赞助、社交媒体消费和体育热情。,研究结果表明,社交媒体消费与对赛事和体育赞助的态度呈正相关。在对赛事的态度、社交媒体消费和体育热情方面存在显著的性别差异。由于看到社交媒体广告而进行购买的预测因素是性别、参加竞技体育和社交媒体消费。,这项研究将增加学术界和从业者对赞助结果的研究,并为营销人员利用社交媒体网络进行赞助交流提供机会。,随着社交媒体网络的使用在过去几年中有所增加,以前没有研究调查体育热情、性别或社交媒体消费与赞助商赞助的关系,这与消费者寻找赞助商并因赞助商的营销传播而受到购买影响有关。
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引用次数: 16
Female users of unisex fitness centres and of fitness centres exclusive for women: satisfaction 男女通用健身中心和女性专用健身中心的女性用户:满意度
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2018-11-05 DOI: 10.1108/IJSMS-08-2016-0044
Mónica Haro-González, Raquel Pérez-Ordás, Alberto Grao-Cruces, R. Nuviala, A. Nuviala
The purpose of this paper is to determine how an instrument – designed to assess quality, value, and satisfaction – works, and compare results obtained in female users of unisex sports services and fitness centres and female users of exclusively female sports services and fitness centres.,A total of 745 women belonging to 62 sports services and fitness centres took part in this study; 36.60 per cent were members of female-exclusive centres. The average age was 32.97±14.11 years. In total, 38.70 per cent of the women surveyed used the sports services and fitness centres twice a week for 66.37±32.87 minutes on average. The EPOD2 questionnaire was used. This instrument is made up of 25 items and measures quality, value, and satisfaction. The invariance of the factorial structure in the two groups was verified and regression coefficients were calculated for the relationships in the model.,The model is stable in both of the groups. Quality is a predecessor of value and satisfaction. Value is related to a large extent to Satisfaction. The dimensions of quality (activity, sports instructors, service personnel, and space) are directly related to value and/or satisfaction. There are significant differences in the standardised values that relate quality and its dimensions with the value and satisfaction between women users of female-exclusive centres and women users of unisex centres.,This paper is important because the findings of this study can be applicable to help sports services and fitness centres, whether unisex centres or female-exclusive centres, obtain better assessments from female users.
本文的目的是确定一种旨在评估质量、价值和满意度的工具是如何工作的,并比较男女通用的体育服务和健身中心的女性用户和专门的女性体育服务和健身中心的女性用户所获得的结果。62个体育服务和健身中心共有745名妇女参加了这项研究;36.60%是妇女中心的成员。平均年龄32.97±14.11岁。总体而言,38.70%的受访女性每周两次使用体育服务和健身中心,平均时间为66.37±32.87分钟。采用EPOD2问卷。该仪器由25个项目组成,用于测量质量、价值和满意度。验证两组因子结构的不变性,并计算模型中关系的回归系数。模型在两组中都是稳定的。质量是价值和满意的前身。价值在很大程度上与满意度有关。质量维度(活动、体育指导员、服务人员和空间)与价值和/或满意度直接相关。在妇女专用中心的妇女使用者和男女通用中心的妇女使用者之间,将质量及其各方面与价值和满意度联系起来的标准化价值有很大的不同。这篇论文很重要,因为这项研究的结果可以适用于帮助体育服务和健身中心,无论是男女中心还是女性中心,获得女性用户更好的评价。
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引用次数: 22
Communications Channels 通信信道
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2018-10-09 DOI: 10.4324/9781315175614-10
M. Fetchko, D. Roy, K. E. Clow
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引用次数: 0
Brand Communications Strategy 品牌传播策略
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2018-10-09 DOI: 10.4324/9781315175614-8
M. Fetchko, D. Roy, K. E. Clow
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引用次数: 0
Delivery of Sports Experiences 提供体育体验
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2018-10-09 DOI: 10.4324/9781315175614-13
M. Fetchko, D. Roy, K. E. Clow
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引用次数: 0
Product Strategy 产品策略
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2018-10-09 DOI: 10.4324/9781315175614-6
M. Fetchko, D. Roy, K. E. Clow
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引用次数: 0
The Marketing Environment 营销环境
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2018-10-09 DOI: 10.4324/9781315175614-3
M. Fetchko, D. Roy, K. E. Clow
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引用次数: 0
Experiential Marketing 体验式营销
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2018-10-09 DOI: 10.4324/9781315175614-7
M. Fetchko, D. Roy, K. E. Clow
This study aims to i determine the impact of experiential marketing, product quality, and customer satisfaction on customer loyalty for Nike shoes users. The data collection method used a survey method with purposive sampling on a Likert scale. The object of this research is 205 respondents who i are Nike shoe users in Bekasi. This research uses SPSS software version 24 i and SEM (Structural Equation Modeling) AMOS version 24 for data analysis. The results showed: (1) experiential marketing had a positive and significant effect on customer satisfaction, (2) product quality had a positive i and significant effect on customer satisfaction, (3) experiential marketing had a positive and significant effect on customer loyalty, (4) product quality has a positive and significant effect on customer loyalty, and (5) i customer satisfaction has a positive and significant effect on customer loyalty.
本研究旨在确定体验营销、产品质量和顾客满意度对耐克鞋用户顾客忠诚度的影响。数据收集方法采用李克特量表有目的抽样的调查方法。本研究的对象是205名受访者谁是耐克鞋用户在贝卡西。本研究使用SPSS软件第24i版和结构方程建模(Structural Equation Modeling) AMOS第24版进行数据分析。结果表明:(1)体验营销对顾客满意有正向显著影响,(2)产品质量对顾客满意有正向显著影响,(3)体验营销对顾客忠诚有正向显著影响,(4)产品质量对顾客忠诚有正向显著影响,(5)顾客满意对顾客忠诚有正向显著影响。
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引用次数: 0
Brand Communications Campaigns 品牌传播活动
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2018-10-09 DOI: 10.4324/9781315175614-9
M. Fetchko, D. Roy, K. E. Clow
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引用次数: 0
期刊
International Journal of Sports Marketing & Sponsorship
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