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Success factors in managing the sponsor–sponsee relationship—a fuzzy-set qualitative comparative analysis for state-owned enterprises in Germany 赞助商-赞助商关系管理的成功因素——德国国有企业的模糊集定性比较分析
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-04-18 DOI: 10.1108/ijsms-09-2019-0102
B. Ivens, Florian Riedmueller, Peter van Dyck
The purpose of this paper is to provide meaningful information about sponsorship management in state-owned enterprises.,Qualitative and quantitative data from Germany are analyzed in a case study approach using fuzzy-set qualitative comparative analysis (Fs/QCA)—an analytic method relevant for describing configurational patterns of causal factors.,The case study of sponsorships from state-owned enterprises in Germany reveals four alternative configurations of top-management support, sponsee prominence, standardized processes, and sponsorship leverage explaining sponsor satisfaction.,The paper combines two underrepresented but important aspects of sponsorship research, i.e. sponsorship management in state-owned enterprises, in an empirical study. Further, present study adds to sponsorship literature by pointing to fuzzy-set Fs/QCA as a relatively novel method that can capture the phenomenon of complex causality.
本文的目的是为国有企业赞助管理提供有意义的信息。,使用模糊集定性比较分析(Fs/QCA)对德国的定性和定量数据进行了案例研究,这是一种与描述因果因素配置模式相关的分析方法。,对德国国有企业赞助的案例研究揭示了高层管理支持、赞助突出度、标准化流程和赞助杠杆四种替代配置,解释了赞助商满意度。,本文结合了赞助研究中两个代表性不足但重要的方面,即国有企业的赞助管理,进行了实证研究。此外,本研究通过指出模糊集Fs/QCA是一种相对新颖的方法,可以捕捉复杂因果关系现象,从而增加了赞助文献。
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引用次数: 1
From fans to buyers: antecedents of sponsor's products purchase intention 从粉丝到买家:赞助商产品购买意愿的前因
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-04-18 DOI: 10.1108/ijsms-03-2019-0028
Alfredo Silva, J. Veríssimo
This study aims to explore the indirect and direct effect of perceived congruence between fans' identification with a team and the intention to buy sponsor's products. The level of perceived congruence between the sponsor and the sports team, as well as fans' attitude toward the sponsor and their purchase intention toward products from the sponsoring company are analyzed.,A sample of 2,647 football fans who support two well-known Portuguese professional football teams completed a questionnaire. Structural equation modeling with multigroup analysis was carried out to test the model and the hypotheses.,Team identification has an effect on perceived congruence, on attitude toward sponsors and on intention to buy. The results also show the positive direct and indirect effects of both perceived congruence on attitude toward the sponsoring company and on purchase intention of sponsors' products. However, neither congruence nor attitude show significant results on purchase intention.,This study departs from previous studies, in that it investigates the direct and indirect (i.e. mediated) effects of perceived congruence. Firstly, it analyzes the mediating effect of perceived congruence between team identification and purchase intentions. Secondly, it explores the mediating effect of perceived congruence between team identification and attitude toward the sponsor.
本研究旨在探讨球迷对球队的认同与购买赞助商产品的意愿之间感知一致性的间接和直接影响。分析了赞助商和运动队之间的一致性水平,以及球迷对赞助商的态度和他们对赞助公司产品的购买意愿。,2647名支持两支著名葡萄牙职业足球队的球迷完成了一份问卷调查。采用多组分析的结构方程模型对模型和假设进行了检验。,团队认同对感知一致性、对赞助商的态度和购买意愿有影响。研究结果还表明,感知一致性对赞助商态度和赞助商产品购买意愿都有积极的直接和间接影响。然而,一致性和态度对购买意愿都没有显著影响。,这项研究与以前的研究不同,因为它调查了感知一致性的直接和间接(即中介)影响。首先,分析了感知一致性在团队认同和购买意向之间的中介作用。其次,探讨了团队认同感与赞助商态度一致性的中介作用。
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引用次数: 7
How useful is each item in the Sport Spectator Identification Scale?: an item response theory analysis 体育观众识别量表中的每个项目有多有用?:项目反应理论分析
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-04-18 DOI: 10.1108/ijsms-01-2020-0001
K. Kim, Senyung Lee, K. Byon
The purpose of this study is to evaluate the psychometric properties of each item in the Sport Spectator Identification Scale (SSIS) (Wann and Branscombe, 1993) using the item response theory (IRT) and to provide evidence for modifications in the scale.,A total of 635 spectators of US professional sports responded to the seven-item SSIS on an eight-point semantic differential scale. The general partial credit model was fitted to the data.,The results revealed that four items (Items 1, 2, 3 and 5) provide a relatively high amount of information, whereas three items (Items 4, 6 and 7) provide a low amount of information, indicating different levels of measurement precision among the items. Furthermore, the results showed that some low-level response options were rarely selected by participants, indicating that it may not be necessary to include response options as many as eight within each item.,Unlike previous studies examining the psychometric properties of the SSIS as a whole, the present study provides information about the usefulness of each item of the SSIS in measuring individuals' team identification. Based on the findings, the authors identified some issues with the three problematic items, including the wording of the items and the link between the question and the target construct. The authors make several suggestions for researchers and practitioners in improving individual item quality and in making informed decisions when using the SSIS in the future.
本研究的目的是使用项目反应理论(IRT)评估体育观众识别量表(SSIS)(Wann和Branscombe,1993)中每个项目的心理测量特性,并为量表的修改提供证据。,共有635名美国职业体育观众对七项SSIS进行了八点语义差异量表的回答。数据拟合了一般的部分信用模型。,结果显示,四个项目(项目1、2、3和5)提供的信息量相对较高,而三个项目(项4、6和7)提供的数据量较低,表明项目之间的测量精度水平不同。此外,结果显示,参与者很少选择一些低级别的回答选项,这表明可能没有必要在每个项目中包括多达八个回答选项。,与以往研究SSIS的心理测量特性不同,本研究提供了关于SSIS的每个项目在衡量个人团队认同方面的有用性的信息。根据研究结果,作者确定了三个有问题的项目的一些问题,包括项目的措辞以及问题与目标结构之间的联系。作者为研究人员和从业者提出了几点建议,以提高单项质量,并在未来使用SSIS时做出明智的决策。
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引用次数: 8
Corporate greenfluencing: a case study of sponsorship activation in Formula E motorsports 企业绿色流动:E级方程式赛车赞助激活的案例研究
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-04-17 DOI: 10.1108/ijsms-09-2019-0106
Hans Erik Næss
The purpose of this paper is to demonstrate how companies activate their sponsorship of Formula E (for Electric) championship races to influence consumers' opinion of them as sustainable businesses.,Drawing on an original combination of promotional outputs (YouTube spots, social media releases and sustainability reports) from Formula E race title sponsors in the 2017–2019 seasons, the paper is a qualitative analysis of how these sponsors solve the value clash between traditional motorsport imagery and environmentalism to achieve “narrative authenticity”.,Findings show that sponsors do not address this clash directly. Instead, the conflict itself is reframed as a question of what sponsors do to improve the environment, not what they ndo not do. Second, the timeframe for action is redefined, which means that the future is what counts, not the situation today or given aims like the UN 2030 Sustainable Development Goals.,Sponsorship activation through Formula E as way of generating green brand equity would come across as more credible if companies improved the use of cross-platform synergies to convey narrative authenticity. To qualitative researchers on sport sponsorship, the findings strengthen the understanding of brands as “cultural narrators”.
本文的目的是展示公司如何激活对E级方程式(电动)锦标赛的赞助,以影响消费者对其作为可持续企业的看法。,本文借鉴了E级方程式赛车赞助商在2017-2019赛季的宣传成果(YouTube广告、社交媒体发布和可持续发展报告)的原始组合,对这些赞助商如何解决传统赛车运动形象与环保主义之间的价值冲突,以实现“叙事真实性”进行了定性分析。,调查结果显示,赞助商没有直接处理这场冲突。相反,冲突本身被重新定义为一个赞助商为改善环境做了什么的问题,而不是他们不做什么的问题。其次,行动的时间表被重新定义,这意味着未来才是最重要的,而不是今天的情况或联合国2030年可持续发展目标等既定目标。,如果公司改进跨平台协同效应的使用,以传达叙事的真实性,那么通过E级方程式激活赞助作为产生绿色品牌资产的方式将更可信。对于体育赞助的定性研究者来说,这些发现加强了对品牌作为“文化叙述者”的理解。
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引用次数: 7
Audience response to endemic and non-endemic sponsors of esports events 观众对电子竞技赛事地方性和非地方性赞助商的反应
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-04-16 DOI: 10.1108/ijsms-09-2019-0107
Ryan Rogers, Lee K. Farquhar, Jacob Mummert
To understand how esports viewers perceive endemic and non-endemic sponsors during an event.,The researchers employed a four-condition experiment. Participants were randomly assigned to watch a clip with one of four possible sponsors. After participants watched the stimuli, they responded to a questionnaire assessing their opinions of the sponsor in the clip they watched.,Generally, the more endemic a sponsor was, the more positive audience members had. Perceptions of credibility were also important to attitudes toward sponsors.,Esports is an emergent area where little empirical research has been published. This study is designed to expand upon research on sponsorships such that it explores audience perceptions of endemic versus non-endemic sponsors of esports events.
了解电子竞技观众在活动中如何看待地方性和非地方性赞助商。,研究人员采用了四个条件的实验。参与者被随机分配与四个可能的赞助商之一一起观看一段视频。在参与者观看刺激后,他们对一份问卷进行了回应,该问卷评估了他们在观看的片段中对赞助商的看法。,一般来说,赞助商越流行,观众就越积极。可信度的认知对赞助商的态度也很重要。,电子竞技是一个新兴领域,很少有实证研究发表。这项研究旨在扩大对赞助的研究,从而探索观众对电子竞技赛事的地方性赞助商与非地方性赞助商的看法。
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引用次数: 7
Event impacts associated with residents' satisfaction and behavioral intentions: a pre-post study of the Nanjing Youth Olympic Games 与居民满意度和行为意向相关的事件影响——南京青年奥运会前研究
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-04-14 DOI: 10.1108/ijsms-03-2019-0027
J. Zhang, K. Byon, Kaijuan Xu, Haiyan Huang
The paper aims to (1) explore the positive and negative sociocultural, economic, and environmental impacts on satisfaction, and behavioral intentions; and (2) examine the changes in relationships among event impacts, satisfaction and behavioral intentions of host city residents before and after a major sporting event.,We used panel data to estimate how resident responses change over time. The data were collected three months before (N before = 266) and three months after (N after = 266) the Nanjing Youth Olympic Games. Data were analyzed by confirmatory factor analysis (CFA), structural equation modeling (SEM) and invariance tests.,A significant relationship exists between negative and positive perceived sociocultural, economic, and environmental impacts, satisfaction and behavioral intentions. In addition, findings suggest that the effect of the sociocultural impacts on satisfaction and of satisfaction on behavioral intentions strengthened after the event. The relationship between positive environmental impacts and satisfaction was reduced across the two points in time. Our results indicate that residents’ assessment regarding the sporting event partially changed over the whole six-month course of the study.,This study differs from most recent research in that it examines the sociocultural, economic, and environmental event impacts in modeling residents’ satisfaction and testing the influence of negative event impacts on residents’ satisfaction and behavioral intentions. The current study contributes to the literature by emphasizing the changes that occur regarding the relationships among event impacts, satisfaction and behavioral intentions across the same respondents over time.
本文旨在(1)探讨社会文化、经济和环境对满意度和行为意向的积极和消极影响;以及(2)考察大型体育赛事前后主办城市居民的赛事影响、满意度和行为意向之间的关系变化。,我们使用面板数据来估计居民的反应如何随时间变化。数据收集于南京青年奥林匹克运动会举办前三个月(266年前)和举办后三个月。通过验证性因子分析(CFA)、结构方程建模(SEM)和不变性检验对数据进行分析。,负面和正面感知的社会文化、经济和环境影响、满意度和行为意图之间存在显著关系。此外,研究结果表明,社会文化对满意度的影响和满意度对行为意向的影响在事件发生后得到了加强。在这两个时间点上,积极的环境影响和满意度之间的关系有所减少。我们的研究结果表明,在整个六个月的研究过程中,居民对体育赛事的评估发生了部分变化。,本研究与最近的研究不同之处在于,它考察了社会文化、经济和环境事件对居民满意度的影响,并测试了负面事件影响对居民满意度和行为意向的影响。当前的研究通过强调同一受访者的事件影响、满意度和行为意图之间的关系随时间的推移而发生的变化,为文献做出了贡献。
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引用次数: 17
An examination of the effects of outsourcing ticket sales force management 外包售票队伍管理的效果检验
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-04-13 DOI: 10.1108/ijsms-04-2019-0046
N. Popp, J. Jensen, C. McEvoy, J. Weiner
The purpose of the study is to ascertain whether sport organizations which outsource ticket sales force management outperform sports organizations which manage their ticket sales force internally, relative to ticket revenue and attendance.,Thirteen years of ticket revenue and football attendance data were collected for National Collegiate Athletic Association (NCAA) Football bowl subdivision (FBS) Division I Athletics Departments (n = 126), as well as data on whether the organization employed an external (outsourced), internal or no ticket sales force. The number of salespeople employed was also captured. Within-subjects, fixed effects regression models, which included several control variables such as number of home contests, prior season attendance, team success and population, were run to assess the relationship between sales force type and both ticket revenue and attendance, for one year, two years and three years after sales force establishment.,All models were significant. While both internally managed ticket sales forces and those managed by outsourced firms saw significant increases in ticket revenue (compared to not employing a sales force), internally managed departments outperformed third parties. In addition, departments utilizing outsourcing companies reported lower attendance for the first two years after outsourcing, but attendance differences were negligible by the third year of outsourcing.,The results of the study provide data to help sport managers determine whether outsourcing sales functions within an organization will lead to greater ticket revenue and/or attendance.,While several sport management studies have examined the decision-making process of outsourcing organizational functions, no prior studies have examined the financial implications of doing so.
研究的目的是确定外包门票销售人员管理的体育组织是否优于内部管理门票销售人员的体育组织,相对于门票收入和上座率。研究人员收集了美国大学体育协会(NCAA)橄榄球碗分区(FBS)一级体育部(n = 126) 13年来的门票收入和足球上座率数据,以及该组织是否雇佣外部(外包)、内部或没有门票销售人员的数据。被雇佣的销售人员的数量也被记录了下来。在研究对象内,采用固定效应回归模型,包括几个控制变量,如主场比赛次数、前一个赛季的上座率、球队成功和人口,来评估销售队伍类型与门票收入和上座率之间的关系,在销售队伍建立一年、两年和三年之后。所有模型均显著。虽然内部管理的票务销售人员和外包公司管理的票务收入都有显著增长(与不雇用销售人员相比),但内部管理的部门的表现优于第三方。此外,使用外包公司的部门在外包后的头两年报告出勤率较低,但到外包的第三年出勤率差异可以忽略不计。研究结果提供了数据,以帮助体育经理确定组织内部的外包销售功能是否会带来更高的门票收入和/或上座率。虽然一些体育管理研究审查了外包组织职能的决策过程,但之前没有研究审查了这样做的财务影响。
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引用次数: 3
Developing a sport fan equity index 制定体育迷权益指数
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-04-10 DOI: 10.1108/ijsms-02-2019-0022
Young Do Kim, M. Magnusen, Y. Kim, Minjung Kim
The primary purpose of this study was to generate a composite sport fan equity index (SFEI) for use in estimating the asset value of an individual fan to a sport organization. The index was developed by applying a simple additive weighting (SAW) method.,A cross-sectional survey-based research was carried out to validate key components of sport fan equity (SFE) and formulate the SFEI on the basis of the NCAA Division I collegiate sport context. These objectives were satisfied through a twofold process involving first-order confirmatory factor analysis intended to assess the validity of SFE measurement scales and SAW designed to produce the composite SFEI.,The developed index indicated that the average SFE of focal sport fans of Division I collegiate sport was 54.8 and that the overall SFE of such contributors ranged from 20.4 (the lowest score) to 94.6 (the highest score). The SFEI serves as a single, summary score and an essential gauge for sport marketers to use when assessing profitable fans and tracking/comparing them over time.,This research contributes to the sport marketing literature through its application of SAW in an initial effort to produce an easily understandable index that determines the asset value of sport fans and serves as an imperative criterion for overall sport team valuation from the sport consumer side. Specifically, the SFEI can function as a standard numeric measure that enables sport marketers to identify fans from whom sport organizations can generate considerable profits, segment these devotees systematically, and tailor marketing strategies to each fan base.
本研究的主要目的是生成一个综合体育迷权益指数(SFEI),用于估计个人球迷对体育组织的资产价值。该指数是通过应用简单加性加权(SAW)方法开发的。,进行了一项基于横断面调查的研究,以验证体育迷公平(SFE)的关键组成部分,并在NCAA第一赛区大学体育背景的基础上制定SFEI。这些目标是通过双重过程实现的,包括旨在评估SFE测量量表和SAW的有效性的一阶验证性因素分析。,开发的指数表明,一级学院体育焦点运动迷的平均SFE为54.8,这些贡献者的总体SFE在20.4(最低得分)到94.6(最高得分)之间。SFEI是一个单一的汇总分数,也是体育营销人员在评估盈利球迷并跟踪/比较他们时使用的重要指标。,这项研究通过SAW的应用为体育营销文献做出了贡献,最初试图产生一个易于理解的指数,确定体育迷的资产价值,并作为体育消费者对运动队整体估值的必要标准。具体而言,SFEI可以作为一种标准的数字衡量标准,使体育营销人员能够识别体育组织可以从中产生可观利润的球迷,系统地对这些球迷进行细分,并为每个球迷群量身定制营销策略。
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引用次数: 2
A new love–hate scale for sports fans 一个新的体育迷爱恨量表
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-04-09 DOI: 10.1108/ijsms-11-2019-0122
A. Shuv-Ami, Anat Alon, S. Loureiro, H. Kaufmann
This study, an empirical research, aims to construct and validate a new love-hate scale for sports fans and tested its antecedents and consequences.,The scale was designed and validated in three separate empirical survey studies in the context of Israeli professional basketball. In Phase 1, the authors verified the factorial validity of the proposed scale using exploratory factor analysis. In Phase 2, the authors conducted a confirmatory factor analysis using structural equation modeling. In Phase 3, the authors tested the nomological network validity of the scale.,The findings show that fans' involvement, loyalty and fandom significantly predicted their love–hate, which in turn significantly predicted self-reported fan aggression, fans' acceptance of fan aggression, price premium and frequency of watching games.,The model was tested on a relatively small sample of fans within a single country. This lack of generalizability should be addressed in future studies by examining the model in other sports contexts and countries.,This study suggests that understanding the properties of the love–hate measure may assist team sports clubs in identifying, preventing and controlling potential fan aggression.,The study provides three incremental contributions above and beyond existing research: it develops and validates a scale for measuring the phenomenon of sports fans' love and hate as mixed emotions; it makes it possible to capture the variations in the magnitude of fans' love–hate; and it relates fans' love–hate to important attitudinal and behavioral outcomes.
本研究是一项实证研究,旨在构建和验证一个新的体育迷爱恨量表,并测试其前因和后果。,该量表是在以色列职业篮球背景下的三项独立实证调查研究中设计和验证的。在第一阶段,作者使用探索性因子分析验证了所提出量表的因子有效性。在第二阶段,作者使用结构方程模型进行了验证性因素分析。在第三阶段,作者测试了量表的法理网络有效性。,研究结果表明,球迷的参与度、忠诚度和球迷群显著预测了他们的爱恨情绪,进而显著预测了自我报告的球迷攻击性、球迷对球迷攻击性的接受度、价格溢价和观看比赛的频率。,该模型在一个国家的一个相对较小的粉丝样本上进行了测试。这种缺乏可推广性的问题应该在未来的研究中通过在其他体育背景和国家检查该模型来解决。,这项研究表明,了解爱恨衡量标准的性质可能有助于团队体育俱乐部识别、预防和控制潜在的球迷攻击行为。,该研究提供了三个超越现有研究的增量贡献:它开发并验证了一个衡量体育迷爱恨混合情绪现象的量表;它可以捕捉粉丝爱恨程度的变化;它将粉丝的爱恨与重要的态度和行为结果联系起来。
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引用次数: 13
The effectiveness of multiple brand portfolios: the role of directional dominance and brand interference on brand evaluation 多个品牌组合的有效性:方向主导和品牌干预对品牌评价的作用
IF 2.2 4区 教育学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-04-08 DOI: 10.1108/ijsms-09-2019-0100
J. Won, J. L. Lee
The purposes of the study were (1) to examine whether directional dominance between co-existing athlete brands and sponsor brands exists; (2) to explore whether directional dominance influences consumers' memory interference; and (3) to test whether brand interference interacts with directional dominance among brands to influence consumer evaluation and behaviors under multiple endorsement and sponsorship portfolios.,The research is a 3 (directional dominance: symmetric dominance vs. asymmetric dominance with existing vs. asymmetric dominance with newly endorsed brand) x 2 (brand memory interference: interference vs. no interference) between-subjects factorial design.,The results indicate that (1) directional dominance influenced consumer brand interference, and directional dominance interacted with brand interference on (2) brand evaluation and (3) purchase intention in multiple brand portfolios.,Considering that conventional single-sponsor sponsorship or single-endorser endorsement portfolios are increasingly rare, research on concurrent circumstances of multiple endorsers and multiple endorsed brands in multiple brand portfolios was necessary. By expanding and reconceptualizing the context of brand networks, this study provides empirical evidence on how the dominance and directionality between endorser and (existing and newly) endorsed brands—an athlete endorser's strong pre-existing association with an existing endorsed brand in particular—influenced consumer brand interference and the brand evaluation in multiple brand portfolios.
本研究的目的是:(1)检验共存的运动员品牌与赞助商品牌之间是否存在方向性优势;(2)探究方向性优势对消费者记忆干扰的影响;(3)检验品牌干扰是否与品牌间的方向性优势相互作用,影响多重代言和赞助组合下消费者的评价和行为。本研究采用3(定向优势:对称优势vs.不对称优势与现有品牌的不对称优势vs.新品牌的不对称优势)x 2(品牌记忆干扰:干扰vs.无干扰)受试者间因子设计。结果表明:(1)方向性优势影响消费者品牌干扰,方向性优势与品牌干扰在(2)品牌评价和(3)多品牌组合购买意愿上存在交互作用。考虑到传统的单赞助商赞助或单赞助商代言组合越来越少,有必要研究多个赞助商和多个代言品牌在多个品牌组合中同时存在的情况。通过扩展和重新定义品牌网络的背景,本研究提供了经验证据,证明了代言人和(现有和新)代言品牌之间的主导地位和方向性,特别是运动员代言人与现有代言品牌的强烈预先关联,如何影响消费者品牌干预和多品牌组合中的品牌评估。
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引用次数: 2
期刊
International Journal of Sports Marketing & Sponsorship
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