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Seamless public transport ticket inspection: Exploring users’ reaction to next-generation ticket inspection 无缝公交检票:探索用户对新一代检票的反应
IF 12.2 4区 工程技术 Q1 Social Sciences Pub Date : 2022-01-01 DOI: 10.1016/j.jpubtr.2022.100004
Ilyas Alhassan , Bryan Matthews , Jeremy Toner , Yusak Susilo

Ticket payment and inspection are the two main dimensions of public transport (PT) ticketing for users. Both research and technological advances have focused mainly on improving the former. In contrast, this study explored users' preferences for ticket inspection options and identified some factors that influenced their likelihood of accepting “seamless ticket inspection”. The dataset is part of a two-wave survey that was collected along the Stockholm – Uppsala corridor to evaluate the Movingo integrated ticketing scheme, a smartcard and mobile phone-based multiple-county commuting ticket that applies to both intercity and intracity bus and train services across the six Mälardalen regions of Sweden. McNemar's test, one-way chi-squared goodness of fit test, multinomial and nested logit models were used to analyse the samples. The findings suggest that given five ticket inspection options, many of the respondents chose “seamless ticket inspection”. Major PT user groups such as females and young people are more likely to accept “seamless ticket inspection”. Further research is recommended on particular aspects of the envisaged “seamless ticket inspection”.

购票支付和检票是公共交通用户购票的两个主要维度。研究和技术进步都主要集中在改善前者。相比之下,本研究探讨了用户对检票选项的偏好,并确定了影响他们接受“无缝检票”可能性的一些因素。该数据集是沿着斯德哥尔摩-乌普萨拉走廊收集的两波调查的一部分,旨在评估Movingo综合票务计划,这是一种基于智能卡和手机的多县通勤票,适用于瑞典六个Mälardalen地区的城际和城市巴士和火车服务。采用McNemar检验、单向卡方拟合优度检验、多项和嵌套logit模型对样本进行分析。调查结果显示,在五种检票选项中,许多受访者选择了“无缝检票”。女性、年轻人等PT主要用户群体更容易接受“无缝检票”。建议对设想的“无缝检票”的具体方面进行进一步研究。
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引用次数: 0
The first-and-last-mile of public transportation: A study of access and egress travel characteristics of Dhaka’s suburban commuters 公共交通的第一和最后一英里:达卡郊区通勤者进出出行特征研究
IF 12.2 4区 工程技术 Q1 Social Sciences Pub Date : 2022-01-01 DOI: 10.1016/j.jpubtr.2022.100025
Mashrur Rahman , Mohammad Shakil Akther , Will Recker

A growing body of research has addressed the multimodality of public transport, but relatively few studies have investigated the first-and-last-mile travel behavior—especially in the context of developing countries. In this study, we surveyed public transport commuters who live in Dhaka’s suburban areas and regularly commute to the main city. We find that the majority of the respondents use non-motorized modes of transportation (NMTs); however, the shares of motorized forms of transportation (MTs) such as human-haulers and buses are higher for egress compared to access. The choice of modes, both for the access and egress stages, are examined using multinomial logit (MNL) and nested logit (NL) models. The results show that rail travelers are more likely to choose MTs for egress compared to bus travelers. This is mainly because of longer distances between rail stations and trip destinations at the activity end. Among other factors, travelers’ income, and gender, as well as mode-specific attributes such as waiting time, travel time, travel cost, degree of seating comfort, and availability of the modes are found significant. Female commuters are more likely to choose rickshaw over other modes, while lower-income commuters show a higher tendency to choose paratransit and bus transportation when other variables are controlled. Finally, the paper discusses the implications of the findings for the improvement of first-and-last-mile connectivity of Dhaka’s public transportation system.

越来越多的研究涉及公共交通的多模式,但相对较少的研究调查了第一英里和最后一英里的旅行行为,特别是在发展中国家的背景下。在这项研究中,我们调查了居住在达卡郊区并定期通勤到主要城市的公共交通通勤者。我们发现,大多数受访者使用非机动交通方式(nmt);然而,与进出相比,人力运输和公共汽车等机动交通工具(MTs)的出口比例更高。使用多项logit (MNL)和嵌套logit (NL)模型检查了访问和出口阶段的模式选择。结果表明,与公交乘客相比,铁路乘客更倾向于选择mt作为出口。这主要是因为火车站与活动终点的旅行目的地之间距离较远。在其他因素中,旅行者的收入和性别,以及模式特定属性,如等待时间、旅行时间、旅行成本、座位舒适程度和模式的可用性,都被发现是重要的。女性通勤者更倾向于选择人力车,而在控制其他变量的情况下,低收入通勤者更倾向于选择副公交和公交车。最后,本文讨论了研究结果对改善达卡公共交通系统的首英里和最后一英里连通性的影响。
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引用次数: 8
Characterizing the public transport service level experienced by users: An application to six Latin American transit systems 描述用户体验到的公共交通服务水平:对六个拉丁美洲交通系统的应用
IF 12.2 4区 工程技术 Q1 Social Sciences Pub Date : 2022-01-01 DOI: 10.1016/j.jpubtr.2022.100006
Marco Batarce , Juan Carlos Muñoz , Ignacia Torres

We present a method oriented to determine indicators representing different dimensions of users' travel time, such as in-vehicle time and its variability. We focus the service level measurement on users, but not their subjective perception, since we build the indicators from objective data. We apply the method to six Latin American cities, which shows the method's flexibility to fit different available information collected from sources such as in-field measurements or electronic control systems for bus operations. The method's core is the selection of a representative sample of trips. We estimate the service level based on different variables (e.g., speed, frequency, travel time, and waiting time) for every sampled trip. The contribution of this work is the design and implementation of a methodology for service level evaluation. As a byproduct, we compare public transportation systems' levels of service in the studied cities.

我们提出了一种方法,以确定代表用户旅行时间的不同维度的指标,如车内时间及其变异性。我们将服务水平的衡量重点放在用户身上,而不是他们的主观感受上,因为我们从客观数据中构建指标。我们将该方法应用于六个拉丁美洲城市,这显示了该方法的灵活性,可以适应从现场测量或公交运营电子控制系统等来源收集的不同可用信息。该方法的核心是选择具有代表性的旅行样本。我们根据每个采样行程的不同变量(例如,速度、频率、旅行时间和等待时间)来估计服务水平。这项工作的贡献是设计和实现了服务水平评估的方法。作为副产品,我们比较了所研究城市的公共交通系统的服务水平。
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引用次数: 2
Understanding transantiago users’ motivations for paying or evading payment of bus fares 了解Transantiago用户支付或逃避公交票价的动机
IF 12.2 4区 工程技术 Q1 Social Sciences Pub Date : 2022-01-01 DOI: 10.5038/2375-0901.23.2.2
Carolina Busco , Felipe González , Yamil Jaqueih , Felipe Jiménez , Borja Alonso

Transantiago, the public transport system implemented in Santiago, Chile, remains a controversial subject of public debate due to constantly increasing fare evasion rates throughout its decade-long existence. The research question under consideration in this paper is what motivates individuals to evade or pay bus fares. To answer this question, we developed a multidisciplinary study that combined relevant engineering expertise with a sociological perspective and combined quantitative analyses with qualitative methodologies to include new variables and categories that previous studies on the subject have omitted. We formulated a survey, which was administered to 503 public transport system users. The data we obtained were analyzed using a factor analysis. As a result, six dimensions were identified that explain motivations for fare evasion: (1) behavior and social norms, (2) the public transport service’s image, (3) social acceptance of evasion, (4) trip planning, (5) anti-evasion methods, and (6) fear of law enforcement.

Transantiago是在智利圣地亚哥实施的公共交通系统,由于其十年来逃票率不断上升,它仍然是公众辩论的一个有争议的话题。Transantiago是在智利圣地亚哥实施的公共交通系统,由于其十年来逃票率不断上升,它仍然是公众争论的一个有争议的话题。本文考虑的研究问题如下:是什么促使个人逃避或支付公交车票价?为了回答这个问题,我们开发了一项多学科研究,将相关工程专业知识与社会学视角相结合,并将定量分析与定性方法相结合,以包括以前关于该主题的研究遗漏的新变量和类别。我们制定了一项针对Transantiago的民意调查,这是一个在智利圣地亚哥实施的公共交通系统,由于其十年来逃票率不断上升,它仍然是公众辩论的一个有争议的话题。本文考虑的研究问题如下:是什么促使个人逃避或支付公交车票价?为了回答这个问题,我们开发了一项多学科研究,将相关工程专业知识与社会学视角相结合,并将定量分析与定性方法相结合,以包括以前关于该主题的研究遗漏的新变量和类别。我们制定了一项民意调查,对503名公共交通系统用户进行了调查。我们使用因子分析法对获得的数据进行了分析。因此,我们确定了6个维度来解释逃票动机:i)行为和社会规范,ii)公共交通服务的形象,iii)社会对逃票的接受,iv)行程规划,v)反逃票方法,以及vi)对执法的恐惧。公共交通系统用户。我们使用因子分析法对获得的数据进行了分析。因此,我们确定了6个维度来解释逃票动机:i)行为和社会规范,ii)公共交通服务的形象,iii)社会对逃票的接受,iv)行程规划,v)反逃票方法,以及vi)对执法的恐惧。本文研究的问题是:是什么促使个人逃避或支付公交车票价?为了回答这个问题,我们开发了一项多学科研究,将相关工程专业知识与社会学视角相结合,并将定量分析与定性方法相结合,以包括以前关于该主题的研究遗漏的新变量和类别。我们制定了一项民意调查,对503名公共交通系统用户进行了调查。我们使用因子分析法对获得的数据进行了分析。因此,我们确定了6个维度来解释逃票动机:i)行为和社会规范,ii)公共交通服务的形象,iii)社会对逃票的接受,iv)出行计划,v)无效的反逃票措施,以及vi)对执法的恐惧。
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引用次数: 4
Safety performance of selected bus stops in Ibadan Metropolis, Nigeria 尼日利亚伊巴丹市选定公交车站的安全性能
IF 12.2 4区 工程技术 Q1 Social Sciences Pub Date : 2022-01-01 DOI: 10.1016/j.jpubtr.2022.100003
Folake O. Akintayo, Sonichukwu A. Adibeli

Bus systems cannot be fully explored if issues such as safety of bus passengers on-board or at bus stops are not addressed. This study was aimed at assessing the safety of bus stops in Ibadan metropolis. Twenty bus stops were purposefully selected for this study from the five urban local government areas in Ibadan metropolis. A field survey involving interviews with 50 passengers and direct observations of hazardous acts was carried out at the bus stops. Casual factors of hazardous acts were noted as well. A score survey was conducted with 17 experts (civil engineers and transportation engineering researchers) where they were asked to rate how much each casual factor contributes to its corresponding hazardous act using a scale of 1–4 (1 being ‘not important at all’ and 4 being ‘very important’). Experts were also asked to make pairwise comparisons among hazardous acts and consistent responses were analyzed using Analytic Hierarchy process (AHP). Results from the score survey and AHP were used to model the safety levels of the selected bus stops. With safety levels ranging from 2.38 to 4.83 (10 being the best and 0 being the worst), all bus stops fell short of an acceptable level of safety. Also, Interviews conducted revealed passengers’ dissatisfaction with their user-experience. Recommendations were therefore made based on the findings.

如果不解决巴士乘客在车上或在巴士站的安全等问题,巴士系统就无法充分探索。本研究旨在评估伊巴丹市区公交车站的安全性。本研究有目的地从伊巴丹市的五个城市地方政府区域中选择了二十个公交车站。在公共汽车站进行了一项实地调查,包括与50名乘客面谈和对危险行为的直接观察。危险行为的偶然因素也被注意到。17位专家(土木工程师和交通工程研究人员)进行了一项得分调查,他们被要求用1 - 4分(1分表示“根本不重要”,4分表示“非常重要”)对每个偶然因素对相应危险行为的影响程度进行评分。专家还被要求对危险行为进行两两比较,并使用层次分析法(AHP)分析一致的反应。利用得分调查的结果和层次分析法对所选公交站点的安全水平进行了建模。安全等级从2.38到4.83(10代表最好,0代表最差),所有公交车站都没有达到可接受的安全水平。此外,访谈还揭示了乘客对其用户体验的不满。因此,根据调查结果提出了建议。
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引用次数: 0
Exploring satisfaction for transfers at intermodal interchanges: A comparison of Germany and India 探讨多式联运交汇处的换乘满意度:德国和印度的比较
IF 12.2 4区 工程技术 Q1 Social Sciences Pub Date : 2022-01-01 DOI: 10.1016/j.jpubtr.2022.100005
Ankita Sil , Emmanouil Chaniotakis , Uttam Kumar Roy , Constantinos Antoniou

Multimodality in Public Transport has been proven to be one of the main drivers of sustainability and economic feasibility for the last few decades. Consequently, user satisfaction for transfers is the key to adequately serving demand. This research studies on commuters’ perception of comfort at interchanges, focusing on the connection between metro systems and other modes. Satisfaction analysis and modelling is conducted using weighted regression, factor analysis and ordered logit models for nine transfers at major interchanges in two Indian cities (New Delhi and Kolkata) and one German city (Munich); aiming at revealing the differences in user satisfaction in developing and developed economy, and for different Public Transport quality and interchanges. The results indicate that factors of transfer quality, accessibility and physical hindrances are significant in Indian case and the human factor, and transfer quality are significant in the case of Munich, Germany. Additionally, it is found that perceived comfort differs on commuters’ experiences with transfer distance and time.

在过去的几十年里,公共交通的多式联运已被证明是可持续性和经济可行性的主要驱动力之一。因此,用户对转移的满意度是充分满足需求的关键。本研究主要研究通勤者在交通交汇处的舒适度感知,重点研究地铁系统与其他交通方式之间的连接。使用加权回归、因子分析和有序logit模型对两个印度城市(新德里和加尔各答)和一个德国城市(慕尼黑)的主要交汇处的9次换乘进行满意度分析和建模;旨在揭示经济发展中国家和发达国家用户满意度的差异,以及不同的公共交通质量和换乘方式。结果表明:印度的迁移质量、可达性和物理障碍因素显著,人为因素显著,德国慕尼黑的迁移质量显著。此外,我们还发现通勤者的感知舒适度随通勤距离和时间的不同而不同。
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引用次数: 2
Developing an optimal algorithm for demand responsive feeder transit service accommodating temporary stops 开发一种适应临时站点的需求响应馈线交通服务的优化算法
IF 12.2 4区 工程技术 Q1 Social Sciences Pub Date : 2022-01-01 DOI: 10.1016/j.jpubtr.2022.100021
Amirreza Nickkar , Young-Jae Lee , Mana Meskar

Demand responsive feeder transit can minimize passengers’ travel times and operator’s costs by optimizing routing based on real demand. One question about the demand response feeder transit operation is whether it can be optimized with door-to-door service or with temporary stops for picking up and delivering passengers. Obviously, door-to-door service eliminates passengers’ walking distances, but it increases passenger in-vehicle travel times and vehicle operating distance and costs. On the other hand, demand responsive feeder transit with temporary stops, which designates the temporary locations picking up and dropping passengers, minimizes bus operating distance and time as well as passenger in-vehicle times, although it increases passengers’ walking distances and times. The developed model uses metaheuristic approaches, including two main algorithms; a passenger’s clustering algorithm based on Particle swarm optimization (PSO) approach and a vehicle routing algorithm that uses simulated annealing (SA) solving method. The algorithm developed an optimal algorithm for clustering and grouping of passengers considering their physical locations and time windows then it was integrated with the authors’ previously developed algorithm for the optimal flexible feeder bus routing as a mixed integer model that objects to minimize the total costs including both passengers traveling times and operator’s operating costs The results of this study showed that although feeder networks with temporary stops always lower operating costs and lessen in-vehicle travel time compared to those with a door-to-door option, the total costs and optimal routings are highly sensitive to the location of passengers.

需求响应式支线交通可以根据实际需求优化路线,最大限度地减少乘客的出行时间和运营商的成本。关于需求响应支线交通运营的一个问题是,它是否可以通过门到门服务或临时停靠来优化乘客。显然,门到门服务减少了乘客的步行距离,但也增加了乘客的乘车时间、车辆运行距离和成本。另一方面,需求响应型支线交通(demand responsive feeder transit)设置临时站点,指定乘客的临时上下车地点,虽然增加了乘客的步行距离和次数,但最大限度地减少了公交车的运行距离和时间以及乘客的车内时间。所开发的模型采用元启发式方法,包括两种主要算法;基于粒子群优化(PSO)方法的乘客聚类算法和基于模拟退火(SA)求解方法的车辆路径算法。该算法考虑了乘客的物理位置和时间窗,提出了一种最优的乘客聚类和分组算法,并将其与作者先前提出的最优柔性接驳巴士路线算法作为混合整数模型相结合,其目标是使乘客出行时间和运营商运营成本的总成本最小。研究结果表明,尽管临时站点的接驳网络总是较低的与门到门的选择相比,运营成本和减少车内旅行时间,总成本和最佳路线对乘客的位置高度敏感。
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引用次数: 5
Methodology for rural and small-city U.S. transit agency peer grouping 美国农村和小城市交通机构同行分组的方法
IF 12.2 4区 工程技术 Q1 Social Sciences Pub Date : 2022-01-01 DOI: 10.1016/j.jpubtr.2022.100028
Paul Ryus , Kaitlyn Schaffer , Albert Gan , Nancy Doherty

Peer comparison is a valuable management tool for identifying a transit provider’s areas of relative strength, areas with room for improvement, and high-performing peers to learn from. While the U.S. Rural National Transit Database (NTD) provides performance data about rural and small city transit providers, methods and tools have been lacking for these providers to apply NTD data to identify appropriate peers. This paper describes the development of a rural transit peer-grouping method as a counterpart to a method previously developed and implemented for urban providers, and compares this method to previous transit peer-grouping approaches. In contrast to most previous efforts, which have produced fixed and often large peer groups, this method dynamically and transparently identifies appropriate peers for individual rural and small city transit providers. The method has been implemented in freely available web-based software.

同行比较是一种很有价值的管理工具,它可以确定公交供应商的相对优势领域、改进空间以及值得学习的高绩效同行。虽然美国农村国家交通数据库(NTD)提供了关于农村和小城市交通供应商的绩效数据,但这些供应商缺乏方法和工具来应用NTD数据来识别合适的同行。本文描述了农村交通对等分组方法的发展,作为先前为城市供应商开发和实施的方法的对应方法,并将该方法与以前的交通对等分组方法进行了比较。与以往大多数产生固定且往往较大的同行群体的努力不同,这种方法动态地、透明地为个别农村和小城市交通供应商确定适当的同行。该方法已在免费的网络软件中实现。
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引用次数: 0
Simple pre-post analysis overestimates the impacts of new public transit services on ridership: Evidence from a quasi-experimental study of new bus rapid transit in Columbus, Ohio, USA 简单的事前事后分析高估了新的公共交通服务对乘客的影响:来自美国俄亥俄州哥伦布市新的快速公交的准实验研究的证据
IF 12.2 4区 工程技术 Q1 Social Sciences Pub Date : 2022-01-01 DOI: 10.1016/j.jpubtr.2022.100035
Jinhyung Lee , Harvey J. Miller

This paper empirically demonstrates the value of quasi-experimental study designs to evaluate the direct impacts of new public transit services on ridership within its corridor. Using a new bus rapid transit (BRT) service, CMAX, in Columbus, Ohio, USA, as an example, we compare its impact on ridership based on a pre-post and quasi-experimental analysis framework. We conduct the pre-post analysis using a ridership space-time cube exploring a massive Automatic Passenger Counter (APC) database. Differences in total passenger counts before and after the BRT intervention indicate a 36% increase in ridership within its corridor. However, this patronage increase may not be attributable solely to the new public transit service. Potential confounding effects include systemwide ridership trends and a new unlimited transit pass program for downtown workers. To address these issues, we adopt a quasi-experimental study design with a difference-in-differences (DiD) identification strategy. We use propensity score matching (PSM) to match a counterfactual control group with the treatment group when implementing DiD model. After accounting for confounding effects, we find a less than 5% increase but not statistically significant impacts of CMAX on ridership. Our results support the argument that a simple pre-post analysis ignoring confounding effects can lead to a misleading evaluation of a new public transit service’s direct impact on ridership.

本文实证证明了准实验研究设计在评估新的公共交通服务对其走廊内乘客的直接影响方面的价值。以美国俄亥俄州哥伦布市的新型快速公交(BRT)服务CMAX为例,基于前后和准实验分析框架,比较了其对乘客的影响。我们使用一个乘客时空立方体来探索一个庞大的自动乘客计数器(APC)数据库,进行前后分析。BRT干预前后的总乘客人数差异表明,其走廊内的客流量增加了36%。然而,这种客流量的增加可能不仅仅是由于新的公共交通服务。潜在的混杂效应包括全系统的客流量趋势,以及针对市中心工作人员的一项新的无限制交通通行证计划。为了解决这些问题,我们采用了准实验研究设计和差异中差异(DiD)识别策略。在实施DiD模型时,我们使用倾向得分匹配(PSM)将反事实对照组与治疗组进行匹配。在考虑混杂效应后,我们发现CMAX对乘客的影响不到5%,但在统计上并不显著。我们的研究结果支持这样一种观点,即忽视混杂效应的简单前后分析可能导致对新公共交通服务对乘客的直接影响的误导性评估。
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引用次数: 2
Understanding transit user satisfaction with an integrated bus system 了解公交用户对综合公交系统的满意度
IF 12.2 4区 工程技术 Q1 Social Sciences Pub Date : 2022-01-01 DOI: 10.1016/j.jpubtr.2022.100037
Alvaro Rodriguez-Valencia , Hernan Alberto Ortiz-Ramirez , Willis Simancas , Jose Agustin Vallejo-Borda

Understanding the factors and drivers of user satisfaction with public transportation (PT) systems has been a subject of research for decades, as it provides insight into influencing ridership increases. This research addresses user satisfaction using SEM-MIMIC models to analyze three PT bus subsystems in the same city (Bogotá Colombia): A Bus Rapid Transit, a formalized bus subsystem, and a semi-formalized one that operates simultaneously. After developing three independent models, we found the same three latent variables (LVs), namely subsystems “condition”, “service”, and “safety/security”, in each one. However, the strength and significance of the direct and indirect effects among the three LVs vary from one subsystem to another. In general, satisfaction is initially based on a person’s perception of the subsystem’s condition and ends with his/her perception of the service, with safety and service being the mediating variables to explain satisfaction. Unlike previous studies, we were able to identify relationships among these three independent variables for each subsystem, allowing us to assess the direct and indirect effects on overall subsystem satisfaction. This research provides decision-makers with a broader understanding of how infrastructure, vehicles, operational attributes, and regulation processes influence user satisfaction through perceptions and how they can help improve the PT service for its users.

了解公共交通(PT)系统的用户满意度的因素和驱动因素已经是一个研究了几十年的主题,因为它提供了影响乘客增加的见解。本研究使用SEM-MIMIC模型分析了同一城市(哥伦比亚波哥大)的三个PT公交子系统的用户满意度:快速公交、形式化公交子系统和半形式化同时运行的公交子系统。在开发了三个独立的模型后,我们发现每个模型中都有相同的三个潜在变量(lv),即子系统“条件”、“服务”和“安全/保障”。然而,三个LVs之间的直接和间接影响的强度和重要性因子系统而异。一般来说,满意度最初是基于一个人对子系统状况的感知,最后是他/她对服务的感知,安全和服务是解释满意度的中介变量。与以前的研究不同,我们能够确定每个子系统这三个独立变量之间的关系,使我们能够评估对整体子系统满意度的直接和间接影响。这项研究为决策者提供了更广泛的理解,了解基础设施、车辆、运营属性和监管流程如何通过感知影响用户满意度,以及它们如何帮助改善PT服务。
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引用次数: 2
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Journal of Public Transportation
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