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Types of CSR Initiatives and Fans’ Social Outcomes: The Case of Professional Sport Organizations 企业社会责任倡议的类型与球迷的社会结果——以职业体育组织为例
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2021-06-01 DOI: 10.32731/smq.302.062021.06
Yoseph Mamo, Kwame J. A. Agyemang, D. Andrew
While the burgeoning research on corporate social responsibility (CSR) indicates the importance of tracking the interest of external stakeholders to obtain societal goals, insight into what types of CSR activities contribute to social outcomes remain scarce. As such, the purpose of this study was to identify the relevant dimensions of CSR that can enhance the social outcomes of one specific group of external stakeholders (i.e., sport fans). Data were collected from US sports fans (n = 312) over the course of two weeks. The present research indicates that fans gain more excitement and happiness as well as increased their social cohesion if sport organization CSR initiatives are concentrating on sport governance, environmental management and sustain-ability, and philanthropy issues. Assessing the impact of CSR from micro-level approach would be one way to strengthen the relationship between existing fans and sport organizations to make positive social impact
尽管对企业社会责任(CSR)的新兴研究表明了跟踪外部利益相关者的利益以实现社会目标的重要性,但对哪些类型的企业社会责任活动有助于社会成果的见解仍然很少。因此,本研究的目的是确定企业社会责任的相关维度,这些维度可以提高一个特定外部利益相关者群体(即体育迷)的社会成果。数据是在两周内从美国体育迷(n=312)那里收集的。目前的研究表明,如果体育组织的企业社会责任倡议专注于体育治理、环境管理和维持能力以及慈善事业问题,球迷会获得更多的兴奋和幸福,并增强他们的社会凝聚力。从微观层面评估企业社会责任的影响将是加强现有球迷和体育组织之间关系以产生积极社会影响的一种方法
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引用次数: 3
Understanding the Lack of Team Identification Research in Women’s Sport 对女子体育团队认同研究不足的认识
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2021-03-01 DOI: 10.32731/SMQ.291.032021.05
Elizabeth B. Delia, Matthew S Katz, Cole G. Armstrong
For decades, scholars have sought to understand individuals’ identification with sport teams. As a result, we have great knowledge of how team identification influences a variety of attitudinal and behavioral out-comes as well as the impact of identifying with a team on an individual’s sense of self. However, nearly all studies of team identification have dealt with men’s sport rather than women’s sport. The authors addressed this issue in the current study by using the Delphi technique to solicit expert opinion on the lack of team identification research in women’s sport, including reasons for the lack of research, the extent to which context matters in studying team identification, and potential contributions to the team identification literature by examining the concept in women’s sport settings. The authors conclude by discussing experts’ opinions, the extent to which some views may underpin the lack of research, and implications for future studies of team identification.
几十年来,学者们一直试图了解个人对运动队的认同。因此,我们非常了解团队认同如何影响各种态度和行为,以及认同团队对个人自我意识的影响。然而,几乎所有关于团队认同的研究都涉及男性运动,而不是女性运动。在当前的研究中,作者使用德尔菲技术就女子运动中缺乏团队认同研究征求专家意见,包括缺乏研究的原因、研究团队认同的背景影响程度、,以及通过研究女子运动环境中的这一概念对团队识别文献的潜在贡献。作者最后讨论了专家的意见,一些观点可能在多大程度上支撑了研究的不足,以及对未来团队识别研究的影响。
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引用次数: 4
The Effect of Ownership Marketing Expertise on MLB Attendance and Digital Consumption 所有权营销专业知识对MLB出席率和数字消费的影响
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2021-03-01 DOI: 10.32731/SMQ.291.032021.03
Ted Hayduk, M. Walker
Scholarship has established that characteristics of a firm’s upper echelon affect firm-level outcomes in a range of industries. In professional sport, firms depend on live game attendance and, increasingly, the consumption of online content to generate local revenue. The ability to drive these two revenue streams depends on a franchise’s competencies in marketing, relationship management, and brand building. In this research, we speculate those competencies start at the top, i.e., with ownership. Using upper echelons theory (UET), we hypothesize that franchises with owners who have substantial marketing expertise are better able to drive attendance and online search traffic. Using a panel dataset of 30 teams over a 10-season period, we found that ownership expertise in marketing was generative of significantly more attendance but perhaps not significantly greater online traffic. The results are discussed in the context of UET, and implications for practitioners are presented.
学术界已经确定,企业上层的特征会影响一系列行业中企业层面的结果。在职业体育领域,公司依靠现场比赛的上座率,以及越来越多的在线内容消费来创造当地收入。推动这两种收入来源的能力取决于特许经营在营销、关系管理和品牌建设方面的能力。在这项研究中,我们推测这些能力始于顶层,即所有权。使用上层理论(UET),我们假设拥有丰富营销专业知识的所有者的特许经营权能够更好地推动上座率和在线搜索流量。使用一个由10个赛季的30支球队组成的小组数据集,我们发现,营销方面的所有权专业知识会产生显著更多的上座率,但可能不会显著增加在线流量。在UET的背景下讨论了结果,并提出了对从业者的启示。
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引用次数: 3
The Influence of Second Screen Multitasking on Sponsorship Effects 第二屏幕多任务处理对赞助效应的影响
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2021-03-01 DOI: 10.32731/smq.301.032021.04
Sanghak Lee
Sponsorship is a marketing communication tool used to increase brand awareness, brand attitudes, and sales. Sponsorship activities are realized through various media, but television has been the most important medium to deliver these activities to sport fans. More recently, however, the importance of television has been challenged via the widespread use of smartphones (i.e., second screen). Media multitasking (e.g., using a smartphone while watching television) has become a common phenomenon, and sponsorship exposure through television is affected. Therefore, this study examines how multitasking influences sponsorship effects such as brand recall and attitude towards the brand. Data was collected from 203 participants who were randomly divided into three groups: no-multitasking, low-multitasking, and high-multitasking. In addition, sport involvement was also included in the study as a moderating variable. The results indicated that multitasking negatively influenced both sponsoring brand recall and attitude toward the brand. Sport involvement positively influenced only attitude toward the brand independently. Detailed explanations and business implications are provided.
赞助是一种营销传播工具,用于提高品牌知名度、品牌态度和销售。赞助活动是通过各种媒体来实现的,但电视一直是将这些活动传递给体育迷的最重要的媒体。然而,最近由于智能手机(即第二屏幕)的广泛使用,电视的重要性受到了挑战。媒体多任务处理(例如,在看电视的同时使用智能手机)已经成为一种普遍现象,通过电视的赞助曝光受到影响。因此,本研究探讨多任务如何影响赞助效应,如品牌回忆和对品牌的态度。数据收集自203名参与者,他们被随机分为三组:无多任务处理、低多任务处理和高多任务处理。此外,运动参与也被纳入研究作为一个调节变量。结果表明,多任务处理对赞助品牌回忆和品牌态度均有负向影响。运动参与仅对品牌态度有正向影响。提供了详细的解释和业务含义。
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引用次数: 0
The Effect of Ownership Marketing Expertise on MLB Attendance and Digital Consumption 所有权营销专长对MLB上座率和数字消费的影响
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2021-03-01 DOI: 10.32731/smq.301.032021.03
Ted Hayduk,Matthew Walker
Scholarship has established that characteristics of a firm’s upper echelon affect firm-level outcomes in a range of industries. In professional sport, firms depend on live game attendance and, increasingly, the consumption of online content to generate local revenue. The ability to drive these two revenue streams depends on a franchise’s competencies in marketing, relationship management, and brand building. In this research, we speculate those competencies start at the top, i.e., with ownership. Using upper echelons theory (UET), we hypothesize that franchises with owners who have substantial marketing expertise are better able to drive attendance and online search traffic. Using a panel dataset of 30 teams over a 10-season period, we found that ownership expertise in marketing was generative of significantly more attendance but perhaps not significantly greater online traffic. The results are discussed in the context of UET, and implications for practitioners are presented.
学术研究已经证实,在一系列行业中,企业高层的特征会影响企业层面的结果。在职业体育领域,公司依靠现场比赛的上座率,以及越来越多的在线内容消费来产生本地收入。推动这两种收入流的能力取决于特许经营公司在市场营销、关系管理和品牌建设方面的能力。在这项研究中,我们推测这些能力始于最高层,即所有权。利用上层梯队理论(UET),我们假设拥有丰富营销专业知识的所有者的特许经营能够更好地推动上座率和在线搜索流量。通过对30支球队在10个赛季期间的面板数据集的研究,我们发现,营销方面的所有权专业知识可以显著提高上座率,但可能不会显著提高在线流量。在UET的背景下讨论了结果,并提出了对从业者的影响。
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引用次数: 0
Understanding the Lack of Team Identification Research in Women’s Sport 对女子体育团队认同研究缺失的认识
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2021-03-01 DOI: 10.32731/smq.301.032021.05
Elizabeth Delia,Matthew Katz,Cole Armstrong
For decades, scholars have sought to understand individuals’ identification with sport teams. As a result, we have great knowledge of how team identification influences a variety of attitudinal and behavioral out-comes as well as the impact of identifying with a team on an individual’s sense of self. However, nearly all studies of team identification have dealt with men’s sport rather than women’s sport. The authors addressed this issue in the current study by using the Delphi technique to solicit expert opinion on the lack of team identification research in women’s sport, including reasons for the lack of research, the extent to which context matters in studying team identification, and potential contributions to the team identification literature by examining the concept in women’s sport settings. The authors conclude by discussing experts’ opinions, the extent to which some views may underpin the lack of research, and implications for future studies of team identification.
几十年来,学者们一直试图理解个人对运动队的认同。因此,我们非常了解团队认同如何影响各种态度和行为结果,以及团队认同对个人自我意识的影响。然而,几乎所有关于团队认同的研究都是针对男子运动,而不是女子运动。作者在当前的研究中通过使用德尔菲技术来解决这个问题,以征求专家对缺乏研究的女性体育团队认同的意见,包括缺乏研究的原因,背景在研究团队认同方面的影响程度,以及通过检查女性体育环境中的概念对团队认同文献的潜在贡献。作者最后讨论了专家的观点,一些观点在多大程度上支持了研究的不足,以及对未来团队认同研究的影响。
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引用次数: 0
The Influence of Logo Change on Brand Loyalty and the Role of Attitude Toward Rebranding and Logo Evaluation 标志变更对品牌忠诚度的影响及品牌再造态度与标志评价的作用
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2021-03-01 DOI: 10.32731/SMQ.291.032021.06
Antonio S. Williams, Sungwook Son, P. Walsh, Jin Park
Despite sport rebranding becoming an emerging topic for both academia and industry, there has been a limited number of investigations on how sport rebranding influences sport fans. The aim of this study is to investigate how sport rebranding in the form of logo redesign influences fan loyalty. Through an experimental approach, the results indicate that attitude toward rebranding plays a significant role in fan response when sport rebranding occurs. Additional findings suggest that logo evaluation partially mediates the relationship between logo change and brand loyalty. This study makes significant contributions to the body of knowledge on sport rebranding by revealing how fans’ attitudes toward rebranding affects brand loyalty. The proposed model suggests directions for future sport rebranding research, and the paper provides implications for how sport marketers can use various rebranding strategies to improve rebranding outcomes and diminish negative responses from sport fans.
尽管体育品牌重塑已成为学术界和工业界的新兴话题,但关于体育品牌重塑如何影响体育迷的调查数量有限。本研究的目的是调查以标志重新设计形式的运动品牌重塑如何影响球迷的忠诚度。通过实验方法,研究结果表明,当体育品牌重塑发生时,对品牌重塑的态度对球迷的反应起着显著的作用。另外,研究发现,标志评价在标志变化与品牌忠诚之间起到部分中介作用。本研究通过揭示球迷对品牌重塑的态度如何影响品牌忠诚度,对体育品牌重塑的知识体系做出了重大贡献。该模型为未来体育品牌重塑研究提供了方向,并为体育营销人员如何使用各种品牌重塑策略来改善品牌重塑结果并减少体育迷的负面反应提供了启示。
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引用次数: 8
The Influence of Second Screen Multitasking on Sponsorship Effects 第二屏幕多任务处理对赞助效应的影响
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2021-03-01 DOI: 10.32731/SMQ.291.032021.04
Sanghak Lee
Sponsorship is a marketing communication tool used to increase brand awareness, brand attitudes, and sales. Sponsorship activities are realized through various media, but television has been the most important medium to deliver these activities to sport fans. More recently, however, the importance of television has been challenged via the widespread use of smartphones (i.e., second screen). Media multitasking (e.g., using a smartphone while watching television) has become a common phenomenon, and sponsorship exposure through television is affected. Therefore, this study examines how multitasking influences sponsorship effects such as brand recall and attitude towards the brand. Data was collected from 203 participants who were randomly divided into three groups: no-multitasking, low-multitasking, and high-multitasking. In addition, sport involvement was also included in the study as a moderating variable. The results indicated that multitasking negatively influenced both sponsoring brand recall and attitude toward the brand. Sport involvement positively influenced only attitude toward the brand independently. Detailed explanations and business implications are provided.
赞助是一种营销传播工具,用于提高品牌知名度、品牌态度和销售。赞助活动是通过各种媒体来实现的,但电视一直是将这些活动传递给体育迷的最重要的媒体。然而,最近由于智能手机(即第二屏幕)的广泛使用,电视的重要性受到了挑战。媒体多任务处理(例如,在看电视的同时使用智能手机)已经成为一种普遍现象,通过电视的赞助曝光受到影响。因此,本研究探讨多任务如何影响赞助效应,如品牌回忆和对品牌的态度。数据收集自203名参与者,他们被随机分为三组:无多任务处理、低多任务处理和高多任务处理。此外,运动参与也被纳入研究作为一个调节变量。结果表明,多任务处理对赞助品牌回忆和品牌态度均有负向影响。运动参与仅对品牌态度有正向影响。提供了详细的解释和业务含义。
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引用次数: 2
Branding a Professional Sport Team that Reenters the Same Marketplace: Stakeholders’ Perspectives 重新进入同一市场的专业运动队品牌:利益相关者的观点
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2021-03-01 DOI: 10.32731/SMQ.301.032021.01
François Rodrigue, Gashaw Abeza, Benoît Séguin, Eric MacIntosh
This study explored stakeholders’ perspectives in building a professional sport franchise brand that is reentering the same marketplace for a third time following the folding of two previous franchises within the same sport league. To accomplish the study’s purpose, a qualitative method was employed where semi-structured interviews were conducted with 20 stakeholders of the reentering franchise. The findings uncovered five antecedents: game-extensions, owners’ credibility, community outreach, cross-promotions, and aligning with established brand. Theoretical contributions, practical recommendations, and directions for future research are provided.
本研究探讨了利益相关者在建立专业体育特许经营品牌方面的观点,该品牌在同一体育联盟中关闭了之前的两个特许经营权后,第三次重新进入同一市场。为了达到研究目的,采用了定性方法,对20名重新进入特许经营的利益相关者进行了半结构化访谈。调查结果揭示了5个先决条件:游戏扩展、所有者信誉、社区拓展、交叉推广以及与知名品牌保持一致。提出了理论贡献、实践建议和未来研究方向。
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引用次数: 0
How Corporate Social Responsibility and Social Identities Lead to Corporate Brand Equity: An Evaluation in the Context of Sport Teams as Brand Extensions 企业社会责任和社会认同如何引导企业品牌资产——基于运动队作为品牌延伸的评价
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2021-03-01 DOI: 10.32731/SMQ.291.032021.02
Shang-Chun Ma, K. Kaplanidou
This study examines relationships among perceived corporate social responsibility (CSR), perceived team CSR, social identities, and corporate brand equity in the context of using Chinese professional baseball teams as brand extensions. Data from online surveys of Chinese Professional Baseball League (CPBL) consumers (N = 467) were analyzed using structural equation modeling and the SPSS macro PROCESS. Findings revealed that perceived CSR and perceived team CSR have a direct positive effect on corporate brand equity. The results also showed that consumer-company identity mediates the relationship between perceived CSR and corporate brand equity; the relationship between perceived team CSR and corporate brand equity is sequentially mediated by team identity and consumer-company identity. Beyond the CSR initiatives, city identity positively influenced corporate brand equity via team and consumer-company identity. Implications for fostering brand equity and brand values are discussed, focusing on using CSR and city identity as the means of positive influence.
本研究以中国职业棒球队作为品牌延伸,考察了感知企业社会责任(CSR)、感知团队CSR、社会身份和企业品牌资产之间的关系。使用结构方程模型和SPSS宏程序对中国职业棒球联赛(CPBL)消费者(N=467)的在线调查数据进行分析。研究结果表明,感知的企业社会责任和感知的团队企业社会责任对企业品牌资产有直接的正向影响。研究结果还表明,消费者企业身份在感知企业社会责任与企业品牌资产之间起中介作用;感知到的团队CSR与企业品牌资产之间的关系依次由团队身份和消费者公司身份介导。除了企业社会责任倡议之外,城市身份通过团队和消费者公司身份对企业品牌资产产生了积极影响。讨论了培育品牌资产和品牌价值的意义,重点是利用企业社会责任和城市身份作为积极影响的手段。
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引用次数: 5
期刊
Sport Marketing Quarterly
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