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The Influence of Logo Change on Brand Loyalty and the Role of Attitude Toward Rebranding and Logo Evaluation 标志变更对品牌忠诚度的影响及品牌再造态度与标志评价的作用
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2021-03-01 DOI: 10.32731/smq.301.032021.06
Antonio Williams,Sungwook Son,Patrick Walsh,Jin Park
Despite sport rebranding becoming an emerging topic for both academia and industry, there has been a limited number of investigations on how sport rebranding influences sport fans. The aim of this study is to investigate how sport rebranding in the form of logo redesign influences fan loyalty. Through an experimental approach, the results indicate that attitude toward rebranding plays a significant role in fan response when sport rebranding occurs. Additional findings suggest that logo evaluation partially mediates the relationship between logo change and brand loyalty. This study makes significant contributions to the body of knowledge on sport rebranding by revealing how fans’ attitudes toward rebranding affects brand loyalty. The proposed model suggests directions for future sport rebranding research, and the paper provides implications for how sport marketers can use various rebranding strategies to improve rebranding outcomes and diminish negative responses from sport fans.
尽管体育品牌重塑已成为学术界和工业界的新兴话题,但关于体育品牌重塑如何影响体育迷的调查数量有限。本研究的目的是调查以标志重新设计形式的运动品牌重塑如何影响球迷的忠诚度。通过实验方法,研究结果表明,当体育品牌重塑发生时,对品牌重塑的态度对球迷的反应起着显著的作用。另外,研究发现,标志评价在标志变化与品牌忠诚之间起到部分中介作用。本研究通过揭示球迷对品牌重塑的态度如何影响品牌忠诚度,对体育品牌重塑的知识体系做出了重大贡献。该模型为未来体育品牌重塑研究提供了方向,并为体育营销人员如何使用各种品牌重塑策略来改善品牌重塑结果并减少体育迷的负面反应提供了启示。
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引用次数: 0
Investigating Sport Fan Attitudes Towards Tanking: Th e Role of Values-Based Connections 调查体育迷对Tanking的态度:基于价值观的联系的作用
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2020-12-01 DOI: 10.32731/smq.294.122020.02
K. Aiken, A. Sukhdial, R. Campbell, A. Kent
While previous research has found support for the existence of tanking in professional sport, attitudinal complexities surrounding the phenomenon have yet to be investigated. This study utilized Amazon’s Mechanical Turk service to obtain a national sample of National Basketball Association (NBA) fans. The sample contained fans of all thirty NBA teams. Respondents provided data regarding their overall attitudes toward tanking as well as their underlying old school values, time-oriented values, and ethics-based values. Results indicate that fans have a relatively strong dislike for perceived tanking and that a team’s win-loss record has very little influence on fans’ generally negative attitudes. Furthermore, these attitudes appear to be guided by fan values.
虽然之前的研究已经发现职业运动中存在酗酒现象,但围绕这一现象的态度复杂性仍有待调查。这项研究利用亚马逊的Mechanical Turk服务获得了美国国家篮球协会(NBA)球迷的全国样本。样本中包括所有30支NBA球队的球迷。受访者提供了关于他们对酗酒的总体态度以及他们潜在的老派价值观、时间导向的价值观和基于道德的价值观的数据。结果表明,球迷们相对强烈地不喜欢被认为是失败的,而一支球队的输赢记录对球迷们普遍的消极态度几乎没有影响。此外,这些态度似乎受到粉丝价值观的引导。
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引用次数: 0
Team Identification and Negotiation: A Mediated-Moderation Model of Constraints, Motivation, and Sport Consumption 团队认同与协商:约束、动机和体育消费的中介调节模型
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2020-12-01 DOI: 10.32731/smq.294.122020.04
K. Byon, C. Salge, T. Baker, Charles W. Jones
The purpose of the current study was to examine (a) the mediating effect of negotiation on the relationship between fans’ motivations and constraints to consume sport and to (b) investigate the moderating role of team identification in a sport consumption model of motivation, constraints, and negotiation. Using two datasets from various college athletics stakeholders (i.e., students, alumni, and non-college associated fans) at a large university in the southeastern United States. Our analyses using structural equation modeling show that negotiation mediates the relationship between motivation and sport consumption for both die-hard and fair-weather fans. We also find that negotiation mediates the relationship between constraints and sport consumption with the effect being significant for fair-weather fans only. Our study sheds light on sport consumption as it relates to fans’ motivation to negotiate constraints in order to consume sport. Specifically, we extend current understanding on how different fans negotiate constraints to consume sport. Marketers can use our findings to design campaigns that focus on providing different fans with a variety of incentives to consume sport.
本研究的目的是检验(a)谈判对球迷消费体育的动机和约束之间关系的中介作用,以及(b)调查团队认同在动机、约束和谈判的体育消费模型中的调节作用。使用来自美国东南部一所大型大学的不同大学体育利益相关者(即学生、校友和非大学球迷)的两个数据集。我们使用结构方程模型进行的分析表明,对于铁杆球迷和天气晴朗的球迷来说,谈判调节了动机和体育消费之间的关系。我们还发现,谈判调节了约束和体育消费之间的关系,其效果仅对天气晴朗的球迷显著。我们的研究揭示了体育消费,因为它与球迷为了消费体育而协商约束的动机有关。具体来说,我们扩展了目前对不同球迷如何协商限制来消费体育的理解。营销人员可以利用我们的发现来设计活动,重点为不同的球迷提供各种消费体育的激励措施。
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引用次数: 2
Th e Eff ect of Attribution on Athlete Scandals: Consumer Responses toward Scandalized Athletes and Endorsements 归因对运动员丑闻的影响:消费者对丑闻运动员的反应和认可
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2020-12-01 DOI: 10.32731/smq.294.122020.03
Daehwan Kim, Y. Ko, J. Lee, Shintaro Sato
The purpose of the current study, drawing on attribution theory, was to investigate consumers’ attribution process and its impact on their responses to a scandalized athlete and endorsement. The results of the experiment indicate that the distinctiveness of an athlete scandal prompts external attribution while having a negative impact on internal attribution. Additionally, the consistency of an athlete scandal triggers internal attribution. Moreover, the results show that internal (external) attribution has direct negative (positive) impact on attitude toward the scandalized athlete. Lastly, the results show that consumers’ attribution type indirectly determines the consumer responses toward the troubled athlete and endorsement perception. Findings of the current study provide empirical evidence to explain what informational cues consumers utilize when making causal inferences and how such causal inferences subsequently affect the consumer responses. Th e current study also provides marketing managers with useful implications to make informed decisions in the athlete transgression context.
本研究的目的是利用归因理论,调查消费者的归因过程及其对他们对丑闻运动员和代言的反应的影响。实验结果表明,运动员丑闻的显著性促使外部归因,而对内部归因产生负面影响。此外,运动员丑闻的一致性会引发内部归因。此外,研究结果表明,内部(外部)归因对丑闻运动员的态度有直接的负面(积极)影响。最后,研究结果表明,消费者的归因类型间接决定了消费者对问题运动员的反应和背书感知。目前的研究结果提供了经验证据,解释消费者在进行因果推断时使用了什么信息线索,以及这种因果推断随后如何影响消费者的反应。目前的研究还为营销经理在运动员违规情况下做出明智决策提供了有用的启示。
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引用次数: 4
Exploring the Explicit and Implicit Appeal of Retro Sport Logos 探索复古运动标志的显性和隐性吸引力
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2020-12-01 DOI: 10.32731/smq.294.122020.05
B. Dwyer, Zach Scola, Joris Drayer
The current multi-study examination explored explicit and implicit appeal of a prominent form of retro sport marketing: retro team logos. Study 1 utilized the stimuli-organism-response framework to test preference differences between those offered team merchandise with a retro logo and those offered the same merchandise with the current logo. Statistically significant preference differences were not uncovered, yet it was found that previous exposure to the retro logo negatively impacted preference of the retro logo. Based on these results, Study 2 utilized an implicit association test to assess the style appeal of retro and current logos. This assessment, once again, found no difference in the explicit preference for the retro and current logos, yet an implicit bias of freshness toward the current logo and outdatedness toward the retro logo was found. Together, the results provide preliminary evidence of the ephemeral impact of retro team logos within a professional sports context.
当前的多重研究考察了一种突出的复古体育营销形式的显性和隐性吸引力:复古球队徽标。研究1利用刺激-有机体-反应框架来测试具有复古徽标的团队商品和具有当前徽标的相同商品之间的偏好差异。没有发现统计学上显著的偏好差异,但发现以前接触过的复古标志对复古标志的偏好有负向影响。基于这些结果,研究2利用内隐联想测试来评估复古和当前标志的风格吸引力。这项评估再次发现,人们对复古和当前标志的显性偏好没有差异,但发现了一种对当前标志的新鲜和对复古标志的过时的隐性偏见。总之,结果提供了初步的证据,证明复古球队标志在职业体育背景下的短暂影响。
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引用次数: 2
An Inquiry into the Effectiveness of an In-Game Sponsorship Activation Experience on Sponsorship Awareness and Share of Wallet 游戏内赞助激活体验对赞助意识和钱包份额的影响研究
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2020-12-01 DOI: 10.32731/smq.294.122020.01
T. Hickman
This article explores the impact of an In-Game Sponsorship Activation Experience (SAE) on its ability to promote sponsorship awareness and share of wallet gains for the sponsoring brand of a college basketball team. The term In-Game SAE is introduced to the literature and is defined as entertainment featuring the sponsoring brand that occurs during a game, which allows for voluntary fan participation. In addition, three other sponsors of the same team are studied that did not utilize an In-Game SAE. Results indicate that an In-Game SAE elevates awareness and share of wallet among attendees as compared to the television audience. These differences were not found for sponsors that lacked an In-Game SAE. Th ese results suggest an In-Game SAE creates memorability with attendees that translates into marketplace support. Additionally, the study finds that general purchase intentions and team identification are unreliable predictors of sponsorship awareness.
本文探讨了游戏内赞助激活体验(SAE)在提升赞助意识和分享大学篮球队赞助品牌收益方面的影响。“游戏内SAE”一词被引入到文献中,被定义为在游戏期间以赞助品牌为特色的娱乐活动,允许粉丝自愿参与。此外,该团队还研究了其他三家没有使用游戏内置SAE的赞助商。结果表明,与电视观众相比,游戏中的SAE提高了参与者的认知度和钱包份额。这些差异在缺乏游戏内SAE的赞助商身上没有发现。这些结果表明,游戏内置SAE能够让参与者产生记忆,从而转化为市场支持。此外,研究发现,一般购买意愿和团队认同是不可靠的预测赞助意识。
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引用次数: 2
Losing Weight with Charles and Dan: Examining Potential Liability for Endorser Claims in Weight Loss Advertisements 与查尔斯和丹一起减肥:检查减肥广告中代言人索赔的潜在责任
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2020-06-01 DOI: 10.32731/smq.292.062020.05
Natasha T. Brison, A. Pickett, Katie M. Brown
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引用次数: 3
Modeling Environmental Antecedents of Online Word-of-Mouth on Team Social Media: A Perspective of Information Value 基于信息价值视角的团队社交媒体网络口碑环境前因建模
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2020-06-01 DOI: 10.32731/SMQ.292.062020.01
Jerred Junqi Wang, N. D. Pifer, G. Scremin, James J. Zhang
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引用次数: 4
Sport Brand Positioning Strategies and Position-Congruity on Financial Performance 体育品牌定位策略与财务业绩的位置一致性
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2020-06-01 DOI: 10.32731/smq.292.062020.03
J. L. Lee, Won June, D. Farr
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引用次数: 0
An Assessment of Fans' Willingness to Pay for Team's Environmental Sustainability Initiatives 球迷为球队环境可持续发展计划付费意愿的评估
IF 1.5 4区 管理学 Q3 BUSINESS Pub Date : 2020-06-01 DOI: 10.32731/smq.292.062020.04
G. Greenhalgh, Joris Drayer
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引用次数: 8
期刊
Sport Marketing Quarterly
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