Pub Date : 2022-02-18DOI: 10.1177/08912424221081839
F. Neymotin
{"title":"Book Review: The Innovation Stack: Building an Unbeatable Business One Crazy Idea at a Time by J. McKelvey","authors":"F. Neymotin","doi":"10.1177/08912424221081839","DOIUrl":"https://doi.org/10.1177/08912424221081839","url":null,"abstract":"","PeriodicalId":47367,"journal":{"name":"Economic Development Quarterly","volume":"36 1","pages":"137 - 138"},"PeriodicalIF":1.5,"publicationDate":"2022-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41725776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
: This article addresses macroeconomic challenges and growth determinants of the Republic of North Macedonia. The overview of the Macedonian macroeconomic indicators in the period 2016-2021 serves as a basis for identifying the macroeconomics trends, as well as outlining the areas of poli-cy-making where outstanding risk-management would be necessary in the mid/ long term. The research indicate that major macroeconomic policy challenges relate to public debt management, budget deficit and inflation. The external shocks such as COVID-19, rising energy and food prices (as implication of the Russian invasion in Ukraine) have contributed the most to the imbalances. The GDP growth has been largely affected by the global development. In purpose of acceleration of the GDP growth, several issues must be addressed - low productivity; low rate of innovations and technological development; unfavorable structure of the economy: mismatch among the labour market demand and supply, as well as education which does not reflect the needs of the economy. The paper provides recommendations about policy outlook and actions necessary for improvement of the state of affairs in the mentioned areas.
{"title":"MACROECONOMIC STABILITY AND GROWTH DETERMINANTS OF THE REPUBLIC OF NORTH MACEDONIA","authors":"Silvana Mojsovska","doi":"10.55302/ed22255052m","DOIUrl":"https://doi.org/10.55302/ed22255052m","url":null,"abstract":": This article addresses macroeconomic challenges and growth determinants of the Republic of North Macedonia. The overview of the Macedonian macroeconomic indicators in the period 2016-2021 serves as a basis for identifying the macroeconomics trends, as well as outlining the areas of poli-cy-making where outstanding risk-management would be necessary in the mid/ long term. The research indicate that major macroeconomic policy challenges relate to public debt management, budget deficit and inflation. The external shocks such as COVID-19, rising energy and food prices (as implication of the Russian invasion in Ukraine) have contributed the most to the imbalances. The GDP growth has been largely affected by the global development. In purpose of acceleration of the GDP growth, several issues must be addressed - low productivity; low rate of innovations and technological development; unfavorable structure of the economy: mismatch among the labour market demand and supply, as well as education which does not reflect the needs of the economy. The paper provides recommendations about policy outlook and actions necessary for improvement of the state of affairs in the mentioned areas.","PeriodicalId":47367,"journal":{"name":"Economic Development Quarterly","volume":"6 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76261998","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"SLAVERY AS A DETERMINANT OF ECONOMIC GROWTH. THE CASES OF BRITISH AND DUTCH EMPIRES","authors":"Oana Cozma","doi":"10.55302/ed22243152c","DOIUrl":"https://doi.org/10.55302/ed22243152c","url":null,"abstract":"","PeriodicalId":47367,"journal":{"name":"Economic Development Quarterly","volume":"46 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84876267","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ECONOMIC SECURITY AND PHYSICAL SAFETY IN EU COUNTRIES","authors":"Iskra Stanceva Gigov, Vladimir Petkovski","doi":"10.55302/ed22255080sg","DOIUrl":"https://doi.org/10.55302/ed22255080sg","url":null,"abstract":"","PeriodicalId":47367,"journal":{"name":"Economic Development Quarterly","volume":"1 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77816720","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"MIRRLEESIAN OPTIMAL TAXATION: REVIEW OF THE STATIC AND DYNAMIC FRAMEWORK","authors":"Dushko Josheski, Tatjana Boshkov","doi":"10.55302/ed22243120j","DOIUrl":"https://doi.org/10.55302/ed22243120j","url":null,"abstract":"","PeriodicalId":47367,"journal":{"name":"Economic Development Quarterly","volume":"35 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78861195","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Fanka Risteska, Tatjana Spaseska, Aneta Risteska-Jankuloska
{"title":"COORDINATION BETWEEN MONETARY POLICY AND FISCAL POLICY IN THE DEVELOPMENT OF THE CORPORATE SECURITIES MARKET","authors":"Fanka Risteska, Tatjana Spaseska, Aneta Risteska-Jankuloska","doi":"10.55302/ed22244077r","DOIUrl":"https://doi.org/10.55302/ed22244077r","url":null,"abstract":"","PeriodicalId":47367,"journal":{"name":"Economic Development Quarterly","volume":"55 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84482908","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Milan Anastasovski, Zanina Maglovska, Martin Kiselicki
: The COVID-19 pandemic set new rules for engagement, ba-sically limiting the physical contact of individuals. As the world was entering lockdown, this showed as an opportunity for digital activities, such as e-commerce, to grow exponentially as the sole method for purchasing products and services in this period. The paper focuses on three different types of e-com - merce activities, business-to-business, business-to-commerce and m-commerce, analyzing their state before and during the pandemic years. National economies of developed and countries in transition are also analyzed, to show the growth of e-commerce in various settings. Special focus is placed on the country of North Macedonia, as an economy in transition, and the levels of acceptance of e-commerce from 2017 on-wards. Data from the research shows that the steady rise of e-commerce in the country is accelerated in pandemic years, however total level of GMV is still below developed countries. Companies that haven’t adapted to digital activities can be left behind, as the whole world is shifting based on the pandemic response. The research shows several relevant conclusions, such as the expected rise of B2B e-commerce as the primary method of purchasing on a company level, as well as the enormous impact of m-commerce sales that is expected after pandemic years.
{"title":"STATE OF E-COMMERCE DURING THE COVID-19 PANDEMIC IN THE REPUBLIC OF NORTH MACEDONIA","authors":"Milan Anastasovski, Zanina Maglovska, Martin Kiselicki","doi":"10.55302/ed22255123a","DOIUrl":"https://doi.org/10.55302/ed22255123a","url":null,"abstract":": The COVID-19 pandemic set new rules for engagement, ba-sically limiting the physical contact of individuals. As the world was entering lockdown, this showed as an opportunity for digital activities, such as e-commerce, to grow exponentially as the sole method for purchasing products and services in this period. The paper focuses on three different types of e-com - merce activities, business-to-business, business-to-commerce and m-commerce, analyzing their state before and during the pandemic years. National economies of developed and countries in transition are also analyzed, to show the growth of e-commerce in various settings. Special focus is placed on the country of North Macedonia, as an economy in transition, and the levels of acceptance of e-commerce from 2017 on-wards. Data from the research shows that the steady rise of e-commerce in the country is accelerated in pandemic years, however total level of GMV is still below developed countries. Companies that haven’t adapted to digital activities can be left behind, as the whole world is shifting based on the pandemic response. The research shows several relevant conclusions, such as the expected rise of B2B e-commerce as the primary method of purchasing on a company level, as well as the enormous impact of m-commerce sales that is expected after pandemic years.","PeriodicalId":47367,"journal":{"name":"Economic Development Quarterly","volume":"96 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80225483","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
: The effects of ERP and CRM systems in support of cus - tomer care processes have revolutionized the way data is collected and pro-cessed. In recent years, new innovative technologies have appeared that have the capacity to make an even bigger revolution. These are technologies for automating processes with robotics, speech recognition and natural language processing. These forms of automation aim to automate business processes to improve operational efficiency, reduce costs, and reduce the time employees spend performing repetitive tasks and processing huge amounts of data from different systems. Since the aforementioned structured and manual processes can be performed by robots, employees could focus their time and effort on performing analytical and creative tasks, thereby increasing the added value of business activities. In this paper, the aforementioned types of automation of business processes in the customer care department in the telecommunication sector are analyzed. In order to investigate customer satisfaction with the presented innovative solutions for the automation of business processes for customer care in the telecommunication sector in the Republic of North Macedonia and Austria, a survey was conducted through a specially designed questionnaire for the purposes of this paper.
{"title":"INNOVATIVE SOLUTIONS FOR IMPROVING AND AUTOMATING BUSINESS PROCESSES FOR CUSTOMER CARE IN TELECOMMUNICATION SECTOR – EMPIRICAL EVIDENCE FROM SELECTED COUNTRIES","authors":"Magdalena Chachorovska, Zoran Janevski, Sasho Josimovski","doi":"10.55302/ed22255064ch","DOIUrl":"https://doi.org/10.55302/ed22255064ch","url":null,"abstract":": The effects of ERP and CRM systems in support of cus - tomer care processes have revolutionized the way data is collected and pro-cessed. In recent years, new innovative technologies have appeared that have the capacity to make an even bigger revolution. These are technologies for automating processes with robotics, speech recognition and natural language processing. These forms of automation aim to automate business processes to improve operational efficiency, reduce costs, and reduce the time employees spend performing repetitive tasks and processing huge amounts of data from different systems. Since the aforementioned structured and manual processes can be performed by robots, employees could focus their time and effort on performing analytical and creative tasks, thereby increasing the added value of business activities. In this paper, the aforementioned types of automation of business processes in the customer care department in the telecommunication sector are analyzed. In order to investigate customer satisfaction with the presented innovative solutions for the automation of business processes for customer care in the telecommunication sector in the Republic of North Macedonia and Austria, a survey was conducted through a specially designed questionnaire for the purposes of this paper.","PeriodicalId":47367,"journal":{"name":"Economic Development Quarterly","volume":"81 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77660345","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Diana Boshkovska, Tatjana Petkovska Mirchevska, N. Daniloska
{"title":"THE CONTRIBUTION OF BUSINESS IN THE IMPLEMENTATION OF SUSTAINABLE DEVELOPMENT GOALS (SDGs)-CHALLENGES AND OPPORTUNITIES","authors":"Diana Boshkovska, Tatjana Petkovska Mirchevska, N. Daniloska","doi":"10.55302/ed22242046b","DOIUrl":"https://doi.org/10.55302/ed22242046b","url":null,"abstract":"","PeriodicalId":47367,"journal":{"name":"Economic Development Quarterly","volume":"12 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79192684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"THE IMPACT OF MILITARY EXPANSION AND EFFECT OF COVID-19 PANDEMIC ON THE INTERNATIONAL ECONOMY","authors":"Miki Runtev","doi":"10.55302/ed22243042r","DOIUrl":"https://doi.org/10.55302/ed22243042r","url":null,"abstract":"","PeriodicalId":47367,"journal":{"name":"Economic Development Quarterly","volume":"1 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79436053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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