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Understanding the costs of co-commissioning: Early experiences with co-commissioning in Australia 了解联合调试的成本:澳大利亚联合调试的早期经验
IF 2.2 4区 管理学 Q1 Social Sciences Pub Date : 2023-08-28 DOI: 10.1111/1467-8500.12599
Shona Bates, Ben Harris-Roxas, Michael Wright

Public services, such as health and other human services, are increasingly being delivered by third-party providers (providers) under contract to public sector organisations (PSOs). While often advantageous to PSOs, this creates a fragmented service context which is difficult for consumers to navigate. Further, providers often deliver services under multiple contracts to multiple funders, with high reporting requirements, high administrative costs, and low operational sustainability. Policymakers have encouraged co-commissioning—where PSOs come together to jointly commission services—to increase the efficiency and effectiveness of outsourcing. This article seeks to understand the costs of co-commissioning in Australia, and consequently the enablers and barriers to co-commissioning. This qualitative study is based on the early experiences of co-commissioning by one of 31 Primary Health Networks (PHNs). Using transaction cost economics (TCE) theory, the study explains how the PHN started co-commissioning services with other PHNs, before co-commissioning with other types of organisations. The PHN also co-commissioned relatively simple activities first, before moving on to more complex services. The insights provided using TCE theory help explain why co-commissioning is initially complicated (and costly), requiring time to understand both the services to be commissioned and the governance requirements of each party involved. While initial transaction costs may be high when co-commissioning, this may reflect organisational learning and capacity development costs - therefore, costs are expected to reduce over time.

Points for practitioners

  • Fragmentation in policy and funding also leads to fragmentation of human services and high costs to service providers.
  • Co-commissioning is where multiple funders pool funds and strategically commission services together.
  • Co-commissioning offers a way to reduce fragmentation and reduce costs to service providers, potentially offering better public value.
  • Co-commissioning can initially take time and resources to establish.
  • Over time, as organisations learn, the cost of co-commissioning reduces potentially offering benefits to funders, providers, and service users.
公共服务,如卫生和其他人类服务,越来越多地由第三方提供商(提供商)根据与公共部门组织(PSO)的合同提供。虽然这通常对PSO有利,但这会造成分散的服务上下文,消费者很难导航。此外,供应商通常根据多个合同向多个资助者提供服务,报告要求高,管理成本高,运营可持续性低。政策制定者鼓励共同委托——PSO联合委托服务——以提高外包的效率和有效性。本文旨在了解澳大利亚联合调试的成本,以及联合调试的促成因素和障碍。这项定性研究基于31个初级卫生网络(PHN)之一的早期联合调试经验。利用交易成本经济学(TCE)理论,该研究解释了PHN是如何在与其他类型的组织共同调试之前开始与其他PHN共同调试服务的。PHN还首先共同委托了相对简单的活动,然后再转向更复杂的服务。使用TCE理论提供的见解有助于解释为什么联合调试最初很复杂(而且成本高昂),需要时间来了解要调试的服务和每个相关方的治理要求。虽然联合调试时的初始交易成本可能很高,但这可能反映了组织学习和能力发展成本,因此,成本预计会随着时间的推移而降低。政策和资金的分散也导致人力服务的分散和服务提供者的高昂成本。联合委托是指多个资助者汇集资金并战略性地委托服务。联合调试为服务提供商提供了一种减少碎片化和降低成本的方法,有可能提供更好的公共价值。联合调试最初可能需要时间和资源来建立。随着时间的推移,正如组织所了解到的那样,共同委托的成本降低了,这可能会为资助者、提供商和服务用户带来好处。
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引用次数: 0
Policy learning and the COVID‐19 crisis: A systematic review of scholarship and key lessons for research and practice 政策学习与COVID - 19危机:对学术研究和研究与实践的关键教训的系统回顾
IF 2.2 4区 管理学 Q1 Social Sciences Pub Date : 2023-07-21 DOI: 10.1111/1467-8500.12598
B. Zaki, Ellen Wayenberg
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引用次数: 0
Inter‐municipal cooperation and local government perspectives on community health and wellbeing 城市间合作和地方政府对社区健康和福祉的看法
IF 2.2 4区 管理学 Q1 Social Sciences Pub Date : 2023-07-19 DOI: 10.1111/1467-8500.12597
M. J. Morgan, E. Stratford, S. Harpur, S. Rowbotham, Daniel Chamberlain
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引用次数: 2
Organisational culture and information security awareness of Chinese grassroots civil servants: A mediated moderation model 组织文化与基层公务员信息安全意识:一个中介调节模型
IF 2.2 4区 管理学 Q1 Social Sciences Pub Date : 2023-07-19 DOI: 10.1111/1467-8500.12596
Lin Chen, Jie Zhen, Kunxiang Dong, Zongxiao Xie
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引用次数: 0
Deliberate disproportionate policy outcomes and regulating deforestation in Queensland, Australia 澳大利亚昆士兰州故意不相称的政策结果和对森林砍伐的管制
IF 2.2 4区 管理学 Q1 Social Sciences Pub Date : 2023-07-14 DOI: 10.1111/1467-8500.12593
Henry Boer

This paper analyses the strategic interests that inform deforestation policies in Australia, and the variance in policy selections over time. A theory of deliberate policy disproportionality is used to analyse 20 years of regulatory reform in Queensland, focusing on the Vegetation Management Act (VMA) 1999. Application of the framework to this case suggests that political executives were prone to deliberately adopt (dis)proportionate policies as a strategic response to either manage or capitalise on stakeholder support or opposition to any proposed legislative change. The high variance in (dis)proportionate deforestation policies is attributed to how political executives respond to claims made by competing constituencies regarding the costs versus benefits of successive reforms. During key reform phases, policy under-reaction was the norm, and political executives intentionally limited the scope and effectiveness of the VMA 1999 due to perceived impacts on the agricultural sector. Political executives were highly responsive to the emotional investment of rural constituents and averse to introducing policies that required difficult trade-offs. Elections offered strategic opportunities for delivering more proportionate policies that balanced public environmental benefits with economic impacts, as evidenced by a conditional deforestation ban introduced between 2004 and 2012 and reinstated in 2018.

Points for practitioners

  • Variance in Queensland's deforestation policy over time can be attributed to the intentional decisions by political executives to limit or expand the scope of regulations as a strategic response to stakeholder expectations.
  • Political executives were responsive to the costs versus environmental impacts/benefits of any deforestation reforms, but prone to policy under-reaction when the priority was managing the emotive reactions from rural constituencies.
  • More proportionate regulations, such as the partial deforestation ban of 2004, aimed to balance environmental benefits with compensation for landholders but were only implemented when electorally beneficial.
  • Stakeholders have a significant influence on disproportionate deforestation policy design and governments will need to manage competing claims to deliver more durable policy outcomes.
本文分析了澳大利亚森林砍伐政策的战略利益,以及不同时期政策选择的差异。本文采用了政策故意失衡理论来分析昆士兰州 20 年来的监管改革,重点关注 1999 年《植被管理法》(VMA)。将该框架应用于这一案例表明,政治行政人员很容易故意采取(不)相称的政策,作为一种战略应对措施,以管理或利用利益相关者对任何拟议立法改革的支持或反对。不合)比例的森林砍伐政策的巨大差异可归因于政治决策者如何应对竞争选区就连续改革的成本与收益所提出的诉求。在关键的改革阶段,政策反应不足是一种常态,由于认为会对农业部门造成影响,政治领导人有意限制了 1999 年《农业市场准入法》的范围和效果。政治领导人对农村选民的感情投资反应灵敏,不愿意出台需要艰难权衡的政策。选举提供了战略机遇,可借以推出更适度的政策,平衡公共环境效益与经济影响,2004 年至 2012 年期间推出并在 2018 年恢复的有条件森林砍伐禁令就是一个例证。 实践者要点 昆士兰的森林砍伐政策随着时间推移而变化,这可归因于政治高管有意决定限制或扩大法规范围,作为对利益相关者期望的战略回应。 政治决策者对任何毁林改革的成本与环境影响/收益都会做出反应,但当优先考虑管理农村选区的情绪反应时,就容易出现政策反应不足的情况。 更适度的法规,如 2004 年的部分森林砍伐禁令,旨在平衡环境效益和对土地所有者的补偿,但只有在对选举有利时才会实施。 利益相关者对不相称的毁林政策设计有重大影响,政府需要管理相互竞争的诉求,以实现更持久的政策成果。
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引用次数: 0
Assessing the ‘forgotten fundamental’ in policy advisory systems research: Policy shops and the role(s) of core policy professionals 评估政策咨询系统研究中的“被遗忘的基础”:政策商店和核心政策专业人员的角色
IF 2.1 4区 管理学 Q2 PUBLIC ADMINISTRATION Pub Date : 2023-07-13 DOI: 10.1111/1467-8500.12595
Andrea Migone, Michael Howlett

During the past 30 years, research on policy analytical capacity's multidimensional nature and the evolution of policy advisory systems (PASs) has both increased knowledge of these processes and structures and opened new avenues of inquiry. While it is clear that changes in PASs in many countries have occurred - featuring processes such as the increased externalisation and politicisation of policy advice - studies of changes among the roles played by core policy professionals in advice provision have lagged. One aspect of this question concerns the nature and extent of changes in this ‘forgotten fundamental’ of advice systems related to how these professionals are arrayed within ‘policy shops’—that is organisational units identified in the 1960s and 1970s as the main organisational home of policy professionals in government. Whether or not such shops have changed from the central-integrated model identified in early studies and, if so, how, remain outstanding and foundational questions. Recent research in Canada has mapped the distribution of policy professionals at the central and provincial level and found more types of analysts and venues than in earlier eras— which range from the ‘classical’ integrated policy shops of the 1960s and 1970s which remain in central agencies and single-purpose line departments to the much more 'distributed' patterns found in many departments dealing with multiple or complex controversial issues. Using Canadian data, this study outlines the development of these organisational types and their distribution in government and discusses the implications of these changes for better understanding the work, and needs, of core professionals in policy advice systems. .

Points for practitioners

  • ‘Policy professionals’ or public employees specifically tasked with policy analysis in government are key players in policy advisory systems despite the addition of more external and internal actors in policy advice systems in recent years.

  • How these advisors and analysts are organised in government, whether they work in clusters or small groups, and how they interact with other civil servants and policy-makers are a key determinant of their activities and influence in policy-making.

  • In the policy sciences, work in the 1960s and 1970s established ‘the policy shop’, that is relatively small centrally located organisational units employing mainly policy analysts, as the main home of policy professionals

在过去的 30 年中,对政策分析能力的多面性和政策咨询系统(PASs)演变的研究既增加了对这些过程和结构的了解,也开辟了新的研究途径。虽然许多国家的政策咨询系统显然已经发生了变化--其特点是政策建议的外部化和政治化程度提高,但对核心政策专业人员在提供建议方面所扮演角色的变化的研究却相对滞后。这个问题的一个方面涉及咨询系统中这一 "被遗忘的基本要素 "的变化性质和程度,这与这些专业人员如何在 "政策商店"(即 20 世纪 60 年代和 70 年代被确定为政府中政策专业人员主要组织场所的组织单位)中的排列方式有关。与早期研究中确定的中央-综合模式相比,这些机构是否发生了变化,如果发生了变化,又是如何变化的,这些都是悬而未决的基础性问题。加拿大最近的研究绘制了中央和省级政策专业人员的分布图,发现与早期相比,分析师的类型和工作场所更多了,从 20 世纪 60 年代和 70 年代的 "经典 "综合政策机构(仍然存在于中央机构和单一目的职能部门中),到许多处理多重或复杂争议问题的部门中发现的更为 "分布式 "的模式,不一而足。本研究利用加拿大的数据,概述了这些组织类型的发展及其在政府中的分布,并讨论了这些变化对更好地理解政策咨询系统核心专业人员的工作和需求的影响。. 给从业人员的建议 "政策专业人员 "或政府中专门负责政策分析的公职人员是政策咨询系统中的关键角色,尽管近年来政策咨询系统中增加了更多的外部和内部参与者。 这些顾问和分析人员在政府中是如何组织起来的,他们是以集群还是小组的形式工作,以及他们如何与其他公务员和决策者互动,这些都是决定他们在决策中的活动和影响力的关键因素。 在政策科学领域,20 世纪 60 年代和 70 年代的工作确立了 "政策商店 "的地位,即相对较小的中央组织单位,主要雇用政策分析师,作为政府中政策专业人员的主要归宿。这些单位往往垄断了分析工作,并在政策制定中发挥着关键作用。然而,对这些组织的研究并没有跟上政府内外咨询关系的变化以及这种变化对核心专业人员的影响和活动所产生的影响。 作者最近对加拿大大省安大略省进行的研究发现,在当今时代,分析人员的安排不只一种类型。本文将这一分析扩展到加拿大的大小辖区,包括联邦政府,并对司法部等规模较小的中央机构以及规模较大的综合环境部的政策专业人员的当前组织结构进行了两项详细的案例研究。 研究发现,"分布式 "的政策部门模式--即在整个机构中存在多个政策部门--在这两个案例中以及在所有接受研究的政府中都占主导地位,并认为这是新的常态,取代了旧的更具综合性的中央部门模式的主导地位。由于外部顾问(如顾问和智囊团)和内部顾问(如政治工作人员)数量的增加,分布式模式的主导地位助长了政府政策建议的分散化。
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引用次数: 0
Better bushfire safety decision‐making: Making sense of complexities and challenges surrounding ‘Stay or Go’ and the Australian Fire Danger Rating System 更好的森林火灾安全决策:理解围绕“留下还是离开”和澳大利亚火灾危险评级系统的复杂性和挑战
IF 2.2 4区 管理学 Q1 Social Sciences Pub Date : 2023-07-11 DOI: 10.1111/1467-8500.12592
G. Dwyer, J. Schauble
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引用次数: 0
Vale Siobhan O'Sullivan: Don't mourn, organise! 瓦尔·西沃恩·奥沙利文:不要哀悼,要组织起来!
IF 2.2 4区 管理学 Q1 Social Sciences Pub Date : 2023-07-09 DOI: 10.1111/1467-8500.12594
Jenny M. Lewis

It is with a sense of privilege as well as loss that many are celebrating the contributions of Associate Professor Siobhan O'Sullivan, as well as mourning her. She passed away on 17 June 2023. Siobhan was an excellent scholar who made significant contributions to research on animal rights and welfare systems. She was also a tireless advocate for the disadvantaged—both humans and non-human animals. Her passion and service were exemplary, and she paved the way for new researchers in public management, political science, and animal welfare studies. Siobhan was both a thinker and a doer, who never tired of trying to make the world fairer.

Siobhan was employed at the University of New South Wales until illness stopped her from working a few months ago. She was much loved by her colleagues there and at the University of Melbourne where she was previously employed for 7 years. A great contributor to the animal studies, public management, and political science communities in Australia and around the world, many will remember not just her scholarship but also her personal charm and strength.

Siobhan was an integral part of the long-standing ‘welfare to work’ research team, based at the University of Melbourne. In 2015, Getting Welfare to Work: Street Level Governance in Australia, the UK and the Netherlands (co-authored with Mark Considine, Jenny M. Lewis and Els Sol) was published by Oxford University Press. The edited collection Contracting-out Welfare Services: Comparing National Policy Designs for Unemployment Assistance, edited by O'Sullivan and Considine, was published in the same year by Wiley. In 2022, she published Buying and Selling the Poor (Sydney University Press), co-authored with Michael McGann and Mark Considine.

She conducted research into the delivery of contracted employment services in Australia, the United Kingdom, and around the world. Her research on the welfare state was widely published, and she contributed to research reports on social services and the welfare state for Australasian and international audiences, including in the Australian Journal of Public Administration (see Gallet et al., 2015).

Siobhan's first and always greatest passion was animal rights. Her PhD, titled Animal Visibility and Equality in Liberal Democratic States: A Study Into Animal Ethics and the Nature of Bias in Animal Protection Regulation, was awarded in 2008 at the University of Sydney. This thesis formed the basis of her 2011 book Animals, Equality and Democracy, published by Palgrave Macmillan. She also co-edited the collection: The Political Turn in Animal Ethics, with Robert Garner, published by Rowman & Littlefield in 2016. Her scholarship on animal studies also generated many journal articles.

She was a key figure in the ‘political turn’ in animal ethics, with animal ethics informed by political theory rather than moral philosophy. In Animals, Eq

许多人怀着一种既荣幸又失落的心情庆祝西沃恩·奥沙利文副教授的贡献,同时也为她哀悼。她于2023年6月17日去世。西沃恩是一位杰出的学者,对动物权利和福利制度的研究做出了重大贡献。她还是一个不知疲倦的弱者的倡导者,包括人类和非人类动物。她的热情和服务堪称典范,为公共管理、政治科学和动物福利研究领域的新研究人员铺平了道路。西沃恩既是一个思想家,也是一个实干家,他从不厌倦让世界变得更公平。西沃恩曾在新南威尔士大学工作,直到几个月前因病无法工作。她深受那里的同事和墨尔本大学的同事们的喜爱,她之前在墨尔本大学工作了7年。她为澳大利亚和世界各地的动物研究、公共管理和政治科学界做出了巨大贡献,许多人不仅会记住她的学术成就,还会记住她的个人魅力和力量。西沃恩是墨尔本大学长期以来“工作福利”研究团队的重要成员。2015年,牛津大学出版社出版了《让福利发挥作用:澳大利亚、英国和荷兰的街头治理》(与马克·康西丁、珍妮·m·刘易斯和埃尔斯·索尔合著)。由奥沙利文和康思丁编辑的合集《外包福利服务:比较失业援助的国家政策设计》在同年由威利出版。2022年,她与迈克尔·麦克甘和马克·康西丁合著了《穷人的买卖》(悉尼大学出版社)。她对澳大利亚、英国和世界各地的合同就业服务的交付进行了研究。她对福利国家的研究被广泛发表,她为澳大利亚和国际受众撰写了关于社会服务和福利国家的研究报告,包括《澳大利亚公共管理杂志》(见Gallet等人,2015)。西沃恩最初也是最大的热情是动物权利。她的博士论文题为《自由民主国家的动物可见性和平等:动物伦理和动物保护法规偏见本质的研究》,于2008年在悉尼大学获得。这一论点构成了她2011年出版的《动物、平等与民主》一书的基础,该书由Palgrave Macmillan出版社出版。她还与罗伯特·加纳(Robert Garner)合编了《动物伦理的政治转向》(the Political Turn in Animal Ethics)合集,由罗曼出版社(Rowman &2016年的利特菲尔德。她在动物研究方面的奖学金也产生了许多期刊文章。她是动物伦理学“政治转向”的关键人物,动物伦理学受到政治理论而非道德哲学的影响。在《动物、平等与民主》一书中,她探讨了当代社会中不同物种成员受到不平等对待的问题,区分了“外部不一致”和“内部不一致”,前者是对待人类和其他动物的不一致,后者是对待不同非人类动物的不一致。西沃恩认为,那些更显眼的动物在法律下得到了更大的保护。除了出色的学术成绩,西沃恩还将因她的原则和热情、她对服务的承诺、她令人难以置信的沟通技巧、她闪耀的智慧和快乐的存在而被人们记住。她的原则和热情在她所做的每一件事上都表现得很明显——从在伯明翰向服务员询问巴尔蒂餐厅是否真的没有黄油,到在布拉格寻找素食餐厅;没有任何迹象表明她会妥协。这一特点贯穿于她围绕动物研究的所有卓越倡导和行动中,并在2020年8月被诊断出患有卵巢癌时丝毫没有减弱。她成为了卵巢癌研究基金会的形象大使,并在该基金会的网站上刊登了她的照片。在与癌症抗争期间,她在家乡新南威尔士州公开呼吁将自愿协助死亡合法化。该法案于2022年5月通过。西沃恩对服务的承诺是非凡的。她接受了澳大利亚政治研究协会和国际公共管理研究协会的(自愿)董事会工作,以及澳大利亚和国际动物研究协会。她对澳大利亚动物研究协会的建立起了至关重要的作用,并与该协会一起设立了动物研究奖项。她做的每件事都全力以赴,没有半途而废。由于西沃恩天生的同理心和好奇心,沟通和建立关系网似乎对她来说是完全自然的。 她是动物研究播客“认识动物”的创始主持人,在这个播客中,她与动物研究学者谈论他们的研究。《了解动物》于2015年推出,第二个系列名为《保护动物》,其中包括对动物倡导者的采访,讲述他们为动物所做的实际工作。她在社交媒体的多个方面都很有影响力。对于福利工作研究小组,她是与就业服务提供者及其伞形协会合作进行这项研究的关键联系人。她是就业服务会议的常客,善于与在会上遇到的人交谈。在她的葬礼上发言的人被要求“不要无聊”,每个人都被她的体贴对待,让她的去世更容易。在她生命的最后几周,她花时间去寻找那些送过她礼物的人并把他们还给她,所以现在西沃恩的纪念品在很多地方都有——好像她永远不会被遗忘似的。最后,西沃恩有一个很棒的幽默感,真的知道如何“带来乐趣”。无论她是沉迷于琐事或与朋友的单口喜剧,打篮球(她总是声称打得很糟糕),敦促人们上社交媒体,努力解决复杂的旅行计划,说服人们参与其中,还是在期刊上发表文章,总是有笑声的。她点亮整个房间的能力真是传奇——她的头发,她的微笑,她的笑声!她在澳大利亚和世界各地的许多同事和朋友将悲痛地怀念她,包括由我、Mark Considine、Michael McGann、Phuc Nguyen和Sarah Ball组成的福利工作研究团队。但她肯定在某个地方引导着瑞典裔美国劳工活动家和词曲作者乔·希尔(Joe Hill),敦促我们所有人“不要哀悼,要组织起来!”因为她就是这样的人。
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引用次数: 0
Opportunities and challenges of using workforce big data: Insights from a mixed methods study on flexible working 使用劳动力大数据的机遇和挑战:来自灵活工作的混合方法研究的见解
IF 2.2 4区 管理学 Q1 Social Sciences Pub Date : 2023-07-06 DOI: 10.1111/1467-8500.12591
Miriam Glennie, Fiona Buick, Deborah Blackman, Vindhya Weeratunga, Massimiliano Tani, Damian West, Helen Dickinson

This Practice and Policy paper presents reflections on the opportunities and challenges of using a novel big data set, Microsoft 365 digital activity records, in a mixed method study of flexible working. Our experience identified methodological and ethical considerations for practitioners and researchers in public sector workforce analytics. The benefits include data captured in situ and over time for all employees. The limitations reflect the inadequacy of big data for representing the complexity of organisational behaviour and the need to accompany data collection with systems ensuring employee privacy and consent for the use of data not originally recorded for research or evaluation purposes. It contributes to knowledge through providing insights into what public sector big data sets contain and how such data can be accessed, interpreted, and used in workforce decision-making.

Points for practitioners

  • Digital activity records are a useful form of big data for public sector workforce analytics.
  • Digital activity records can support the identification of potential risks within the workforce such as social isolation and excessive work hours.
  • Big data must be contextualised with qualitative or other additional data to interpret data patterns and generate meaningful implementation insights.
  • Privacy and consent processes may require revision to fully utilise workforce big data.
这篇实践和政策论文提出了在灵活工作的混合方法研究中使用新的大数据集微软365数字活动记录的机遇和挑战的思考。我们的经验确定了公共部门劳动力分析的从业者和研究人员的方法和道德考虑因素。这样做的好处包括所有员工在现场和一段时间内获得的数据。这些限制反映了大数据在代表组织行为复杂性方面的不足,以及数据收集需要与确保员工隐私和同意使用非最初记录用于研究或评估目的的数据的系统相结合。它通过提供公共部门大数据集包含的内容以及如何访问、解释和在劳动力决策中使用这些数据的见解来促进知识。数字活动记录是公共部门劳动力分析的一种有用的大数据形式。数字活动记录可以帮助识别劳动力中的潜在风险,例如社会隔离和工作时间过长。大数据必须与定性数据或其他附加数据结合起来,以解释数据模式并产生有意义的实施见解。隐私和同意流程可能需要修改,以充分利用劳动力大数据。
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引用次数: 0
Examining organisational subcultures: Machinery of Government mergers and emerging organisational microcultures 审视组织亚文化:政府合并的机制和新兴的组织微观文化
IF 2.2 4区 管理学 Q1 Social Sciences Pub Date : 2023-06-27 DOI: 10.1111/1467-8500.12590
Theaanna Kiaos
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引用次数: 0
期刊
Australian Journal of Public Administration
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