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At a cost: A review of the public accountability risks of Social Impact Bonds 代价:社会影响债券的公共问责风险评估
IF 2.1 4区 管理学 Q2 PUBLIC ADMINISTRATION Pub Date : 2023-10-13 DOI: 10.1111/1467-8500.12610
Simon Demuynck, Wouter Van Dooren

Social Impact Bonds (SIBs) have gained popularity as an alternative financing method for public services. SIBs promise to have lower risks for public budgets than traditional approaches. However, integrating private finance instruments into established public accountability procedures is notoriously difficult. Through a systematic review of the empirical research on implemented SIBs, this article examines those public accountability concerns. The results indicate that narratives of a new, more horizontal way of holding organisations accountable should not be accepted too easily. Risks are identified in the literature in four public accountability dimensions: transparency, controllability, responsiveness, and liability. Accountability safeguards will need to centre on establishing detailed procedures that precisely delineate the role of each actor, building effective platforms for both gathering and sharing information, and adequately transferring risks. At the same time, these safeguards could come at the cost of the attractiveness of the instrument for investors, creating a catch-22 in which making the SIB a sustainable model of service delivery at the same time may undermine its viability.

Points for practitioners

  • To address public accountability risks, practitioners can focus on establishing procedures that clearly define the roles of each actor involved in the SIB, creating effective platforms for gathering and sharing information between partners and making sure that financial risks are adequately transferred to private partners.
  • At the same time, implementing safeguards for public accountability may prove challenging, as it increases transaction costs and undermines the attractiveness of SIBs for all actors.
  • Administrations should use SIBs sparingly and transition from multiplex SIBs to two-party contracts once programmes prove effective.
社会影响债券(SIBs)作为公共服务的另一种融资方式已受到欢迎。与传统方法相比,sib有望降低公共预算的风险。然而,将私人融资工具纳入既定的公共问责程序是出了名的困难。通过对实施sib的实证研究的系统回顾,本文考察了这些公共问责问题。结果表明,一种新的、更横向的组织问责方式的叙述不应该太容易被接受。风险在文献中被确定为四个公共问责维度:透明度、可控性、响应性和责任。问责保障措施需要以建立详细的程序为中心,精确描述每个行为者的角色,建立有效的平台来收集和共享信息,并充分转移风险。与此同时,这些保障措施可能会以降低该工具对投资者的吸引力为代价,造成一个两难境地,即让SIB成为一种可持续的服务提供模式的同时,可能会损害其生存能力。为了解决公共问责风险,从业者可以专注于建立程序,明确界定SIB中每个参与者的角色,创建有效的平台,以便在合作伙伴之间收集和共享信息,并确保将金融风险充分转移给私营合作伙伴。与此同时,实施公共问责的保障措施可能具有挑战性,因为它增加了交易成本,并削弱了sib对所有参与者的吸引力。行政当局应谨慎使用sib,一旦方案证明有效,应从多重sib过渡到双方合同。
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引用次数: 0
Governing Greater Sydney: The democratic promise and contention of local governments’ metropolitan integration 治理大悉尼地区:地方政府大都市一体化的民主承诺与争议
IF 2.1 4区 管理学 Q2 PUBLIC ADMINISTRATION Pub Date : 2023-10-12 DOI: 10.1111/1467-8500.12601
Jordan Taylor

Metropolitan planning in Australia is argued to suffer from a ‘governance deficit’, alongside various calls for planning reform. The Greater Sydney Commission (renamed the Greater Cities Commission in 2022) was established in 2015 as a state-appointed planning commission to preside over new strategic and statutory planning powers; local governments’ metropolitan integration is one tenet of the reform's ambition for a more cohesive system. While the grounds for reform are often argued on effective terms, there is a clear need to explore the ways it may suffer from a ‘democratic deficit’ or be democratically defensible. This study explores the shifting planning powers, accountabilities, and forms of interest representation at the local level of the political system, in Australia's most concerted contemporary metropolitan reform attempt.

Points for practitioners

  • The reformed planning process promoted new forms of substantive exchange and coordination from the local government sector informing local, district, and metropolitan planning processes.
  • Interest representation outside of local governments’ required plans is largely voluntary; Western City District councils demonstrated considerably more inter-council collaboration as well as collaboration with the Commission than the Central City District. New forms of inter-local exchange and coordination may help address ‘fragmented’ localism.
  • The reform has improved prior democratic qualities of local strategic planning and improved policy accountabilities between councillors, the community, and planners in a loose compliance framework.
  • The state's governance of housing growth targets and land use was said to contradict what had been negotiated between councils and the Commission, alongside local governments’ increasingly narrow land-use and development approval powers and policy churn of its governance.
  • Practitioners can use the meta-governance framework to consider the democratic ‘performance’ or defensibility of the Greater Sydney Commission's governance system and improve this or similar metropolitan governance reform settings.
澳大利亚的大都市规划被认为存在 "治理赤字",同时也有各种规划改革的呼声。大悉尼委员会(2022 年更名为大城市委员会)成立于 2015 年,是一个由州政府任命的规划委员会,主持新的战略和法定规划权力;地方政府的大都市整合是改革的宗旨之一,旨在建立一个更具凝聚力的系统。虽然改革的理由往往是有效的,但显然有必要探讨其可能存在的 "民主赤字 "或民主辩护的方式。本研究探讨了在澳大利亚当代最协调一致的大都市改革尝试中,地方层面政治体系中规划权力、问责制和利益代表形式的转变。 实践者要点 改革后的规划过程促进了地方政府部门新形式的实质性交流和协调,为地方、地区和大都市规划过程提供了信息。 在地方政府规定的规划之外,利益代表在很大程度上是自愿的;与中心城区相比,西城区议会之间的合作以及与委员会的合作要多得多。新形式的地方间交流与协调可能有助于解决 "支离破碎 "的地方主义问题。 改革提高了地方战略规划的民主性,并在一个宽松的合规框架内改善了议员、社区和规划者之间的政策问责。 据说,国家对住房增长目标和土地使用的管理与议会和委员会之间的协商相矛盾,同时,地方政府的土地使用和开发审批权越来越小,其管理政策也在不断变化。 实践者可以使用元治理框架来考量大悉尼委员会治理体系的民主 "绩效 "或可辩护性,并改善该治理体系或类似的大都市治理改革环境。
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引用次数: 0
Information provision by non-government actors in the Australian National Disability Insurance Scheme: A key market stewardship function in social care quasi-markets 澳大利亚国家残疾保险计划中非政府行为者提供的信息:社会护理准市场中的关键市场管理功能
IF 2.2 4区 管理学 Q2 PUBLIC ADMINISTRATION Pub Date : 2023-10-09 DOI: 10.1111/1467-8500.12606
Celia Green, Eleanor Malbon, Gemma Carey

The use of quasi-markets for the delivery of social care continues to grow internationally. This has presented considerable challenges regarding governance and stewardship of these markets, to ensure they meet policy goals. To date, both scholarship and practice on quasi-market stewardship have mainly focused on the role of government. However, non-government actors can also play important stewardship roles. For effective stewardship, there needs to be integration between government and non-government actors in the system, not just a top-down approach. This paper explores the stewardship role of non-government actors in the Australian National Disability Insurance Scheme (NDIS) with a focus on the role of information provision as a key market stewardship function. Findings show non-government information providers play important stewardship roles that increase choice and control for citizens, enhance market sufficiency, diversity, and innovation, and support other actors in the system. We argue for a shift in the conception of market stewardship as primarily a government activity and recommend the market stewardship actions of non-government actors be better acknowledged, funded, and ‘joined up’ with the market stewardship role of government to enable social care quasi-markets to operate more effectively.

Points for practitioners

  • Information provision by non-government actors is a key market stewardship function in social care quasi-markets.
  • Market stewardship needs to be the responsibility of a much greater range of actors than government alone.
  • A framework for ‘distributed stewardship’ can help join up the stewardship actions of non-government actors with those of government to support information flows for more effective stewardship.
在国际上,利用准市场提供社会保健的情况继续增加。这给这些市场的治理和管理带来了相当大的挑战,以确保它们实现政策目标。迄今为止,准市场管理的学术研究和实践主要集中在政府的作用上。然而,非政府行为者也可以发挥重要的管理作用。为了有效的管理,系统中需要政府和非政府行为体之间的整合,而不仅仅是自上而下的方法。本文探讨了非政府行为体在澳大利亚国家残疾保险计划(NDIS)中的管理作用,重点关注信息提供作为关键市场管理功能的作用。研究结果表明,非政府信息提供者发挥着重要的管理作用,增加了公民的选择和控制,增强了市场充分性、多样性和创新,并支持系统中的其他参与者。我们主张转变市场管理主要是政府活动的概念,并建议更好地承认、资助非政府行动者的市场管理行动,并将其与政府的市场管理角色“联合”起来,以使社会关怀准市场更有效地运作。在社会关怀准市场中,非政府行为体提供信息是一项关键的市场管理功能。市场管理需要更多参与者的责任,而不仅仅是政府。“分布式管理”框架可以帮助将非政府行为体的管理行动与政府行为体的管理行动联合起来,支持信息流,以实现更有效的管理。
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引用次数: 0
Can network analysis identify market problems in quasi-markets? A proof-of-concept study on the National Disability Insurance Scheme 网络分析能否发现准市场中的市场问题?关于国家残疾保险计划的概念验证研究
IF 2.1 4区 管理学 Q2 PUBLIC ADMINISTRATION Pub Date : 2023-10-09 DOI: 10.1111/1467-8500.12608
Damon Alexander, Gemma Carey, Eleanor Malbon, Helen Dickinson, David Gilchrist, Gordon Duff, Satish Chand, Anne Kavanagh

The use of markets has a long history in the delivery of social services. Market-based arrangements are used worldwide with the goal of increasing choice, efficiency, and cost effectiveness in public service delivery. However, government-run markets or ‘quasi-markets’ do not behave as regular markets and therefore require interventions and stewardship in order to function efficiently and meet the social goals they aim to achieve. We assess the usefulness of functional network analysis (FNA) (a form of social network analysis) for identifying market gaps and market failure in quasi-markets to assist governments in their stewardship roles. We test the utility of this approach within an Australian quasi-market for disability services, where data were collected via surveys with disability providers in two case study sites. In this proof-of-concept study, data were analysed using FNA techniques. We find that FNA techniques can generate insights to identify quasi-market problems. We find that FNA can be augmented with organisational characteristics such as size, profit margin, and ‘for profit’ status, enabling evaluation of the potential risks occurring within a particular quasi-market structure.

Points for practitioners

  • Functional network analysis provides a method for identifying thin markets in quasi-market systems such as the National Disability Insurance Scheme (NDIS).
  • Authorities have not made data available regarding NDIS thin markets, so this research conducts a survey to replace data; however, the survey is incomplete and so must only be used as a proof of concept for the functional network analysis method.
  • Functional network analysis provides promise for identifying thin markets in the NDIS.
在提供社会服务方面,市场的使用由来已久。世界各地都在使用基于市场的安排,目的是在提供公共服务时增加选择、提高效率和成本效益。然而,政府运营的市场或 "准市场 "并不像普通市场那样运作,因此需要干预和管理,才能高效运作,实现其旨在实现的社会目标。我们评估了功能网络分析(FNA)(社会网络分析的一种形式)在识别准市场中的市场缺口和市场失灵方面的实用性,以协助政府发挥其管理作用。我们在澳大利亚残疾人服务准市场中测试了这一方法的实用性,通过对两个案例研究地点的残疾人服务提供者进行调查收集数据。在这项概念验证研究中,我们使用 FNA 技术对数据进行了分析。我们发现,FNA 技术可以为识别准市场问题提供洞察力。我们发现,FNA 可以与组织特征(如规模、利润率和 "营利 "地位)相结合,从而对特定准市场结构中出现的潜在风险进行评估。 对从业人员的启示 功能网络分析为识别准市场体系中的单薄市场提供了一种方法,例如国家残疾保险计划(NDIS)。 当局尚未提供有关 NDIS 薄弱市场的数据,因此本研究开展了一项调查以替代数据;然而,该调查并不完整,因此只能用作功能网络分析方法的概念验证。 功能网络分析为确定 NDIS 中的薄弱市场提供了希望。
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引用次数: 0
What roles might automation play in the future of public administration journal peer review processes? 自动化在未来的公共行政期刊同行评审过程中可能发挥什么作用?
IF 2.2 4区 管理学 Q2 PUBLIC ADMINISTRATION Pub Date : 2023-10-09 DOI: 10.1111/1467-8500.12611
Helen Dickinson, Catherine Smith

Publishing in journals is crucial in the creation of knowledge within the public administration field and the career advancements of individuals. Each year, more articles enter journal publishing systems, and it is becoming more difficult and time consuming for editors to secure reviewers. A range of technological applications have been developed that apply automation techniques to various aspects of the peer review process and these are explored in this paper. We find some potentially promising applications in terms of assessing aspects of quality and in identifying potential reviewers. The replacement of humans in review processes is less clear cut and there are dangers in exacerbating inequities within the field. The value of peer review is particularly important for early career researchers and building a community of scholarship in the public administration field. It is crucial we recognise this and do not lose positives of peer review processes to address some of the issues currently experienced.

Points for practitioners

  • Academic journals help create knowledge within the field of public administration and play a role in career advancement of individual academics. Yet, there are a number of well-established challenges with peer review processes.
  • Recent advancements in technologies such as Artificial Intelligence offer the potential to automate some processes associated with peer review.
  • Several automation processes are already available and in use around some areas of peer review processes and these are explored in this paper.
  • But it is unlikely that automation will replace humans in peer review processes, and it is important that the public administration community revisits the importance of these processes and considers how these are valued and rewarded.
在期刊上发表文章对公共行政领域的知识创造和个人职业发展至关重要。每年都有更多的文章进入期刊出版系统,而对于编辑来说,找到审稿人变得越来越困难,也越来越耗时。目前已开发出一系列技术应用,将自动化技术应用于同行评审过程的各个方面,本文将对这些应用进行探讨。我们发现在质量评估和识别潜在审稿人方面有一些潜在的应用前景。在评审过程中取代人类的问题并不那么明确,而且存在加剧该领域不平等的危险。同行评审的价值对于早期职业研究人员和建立公共管理领域的学术团体尤为重要。我们必须认识到这一点,并且不能为了解决目前遇到的一些问题而丧失同行评审过程的积极意义。 给从业人员的建议 学术期刊有助于创造公共管理领域的知识,并在学术人员的职业发展中发挥作用。然而,同行评审过程中也存在一些公认的挑战。 人工智能等技术的最新进展为同行评审的某些相关流程实现自动化提供了可能。 在同行评审流程的某些方面,已经有一些自动化流程可供使用,本文将对这些流程进行探讨。 但在同行评审过程中,自动化不太可能取代人类,因此公共管理界必须重新审视这些流程的重要性,并考虑如何对其进行评估和奖励。
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引用次数: 0
Are Australian regulatory and policy frameworks ready for a distributed-energy-resources-led energy transition? 澳大利亚的监管和政策框架是否为分布式能源主导的能源转型做好了准备?
IF 2.2 4区 管理学 Q2 PUBLIC ADMINISTRATION Pub Date : 2023-10-05 DOI: 10.1111/1467-8500.12609
Alexandr Akimov, Julian Inchauspe, Mike Mouritz, Angie Silva

Electricity markets are facing innovation disruptions at levels never seen before. One of the major drivers is the introduction of distributed energy resources (DERs) technologies, especially those that apply to rooftop solar power. This has called into question established regulatory practices and brought new challenges to system operations. In this context, this article seeks to provide a comprehensive investigation of potential policy options for Australia's energy markets from two perspectives. We first examine recent and proposed reforms in this area, and then proceed to review the challenges for Australian regulators that will have major implications for the future, affecting policymaking, regulation, and market design.

Points for practitioners

  • The Australian energy framework is complicated, reflecting its regulatory history, geographical complexity, and federal governance structure.
  • As a force for creative distraction, the penetration of DERs has created challenges for the electricity system and requires careful regulatory treatment.
  • Topical themes in the regulation of DERs include, amongst others, technical standards, metering access, reserve capacity, new business models, network stability, the role of regulated utilities, and support for low-income households.
  • The necessary regulatory transition is accepted as being evolutionary rather than revolutionary in nature so as to enable the existing major stakeholders to adapt to the new environment.
电力市场正面临前所未有的创新中断。其中一个主要驱动因素是分布式能源(DERs)技术的引入,尤其是那些应用于屋顶太阳能的技术。这对现有的监管实践提出了质疑,并给系统运营带来了新的挑战。在此背景下,本文试图从两个角度对澳大利亚能源市场的潜在政策选择进行全面调查。我们首先研究了这一领域最近和拟议的改革,然后继续审查澳大利亚监管机构面临的挑战,这些挑战将对未来产生重大影响,影响政策制定、监管和市场设计。澳大利亚的能源框架是复杂的,反映了其监管历史、地理复杂性和联邦治理结构。作为一种创造性分散注意力的力量,分布式电源的渗透给电力系统带来了挑战,需要仔细的监管处理。可再生能源监管的主题包括技术标准、计量接入、备用容量、新商业模式、网络稳定性、受监管公用事业的作用以及对低收入家庭的支持。必要的监管转变被认为是渐进式的,而不是革命性的,以便使现有的主要利益相关者能够适应新的环境。
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引用次数: 0
Workplace democracy in action? Assessing employee board representation in Australian government agencies 工作场所民主在行动?评估澳大利亚政府机构中的雇员董事会代表
IF 2.1 4区 管理学 Q2 PUBLIC ADMINISTRATION Pub Date : 2023-09-30 DOI: 10.1111/1467-8500.12607
Benjamin Clark
<div> <section> <p>Various scholars and political actors advocate workplace democratisation to give employees greater influence over decision-making. Many suggest employee board representation (EBR) as a mechanism to facilitate this, but some question how influential employee board representatives (EBRs) are and whether they represent their colleagues’ views. This study investigates the extent to which EBR contributes to workplace democratisation, via a comparison of three Australian public sector organisations. The study found EBRs exerted significantly more influence at the Australian National University than at the Australian Broadcasting Corporation and the Australian Film Television and Radio School. Most EBRs wanted to draw upon staff experiences but their communication with colleagues was often constrained. Variances of influence were explained by the number of EBRs, the actions of the Chair, chief executive officer, government, and other board members. Two findings stand out as unique contributions: the importance of appointment powers to EBR influence in the public sector, and EBRs’ limited influence on labour issues in the Anglosphere due to the adversarial system of labour bargaining being positioned largely outside the boardroom. The study concludes that EBR is a non-tokenistic form of workplace democratisation, albeit with a specific scope, which has utility within a mix of democratising mechanisms.</p> </section> <section> <h3> Points for practitioners</h3> <div> <ul> <li>Most EBRs exerted a limited or moderate influence on decision-making, but others exerted more significant influence. They were most influential on matters related to their experience and expertise and were largely unable to influence workers’ pay, conditions, and other labour issues.</li> <li>Most EBRs did not represent their colleagues in a transactional or direct sense, but drew upon their experiences as staff members when making decisions. However, EBRs had fluctuating issues communicating with their fellow employees, largely due to managerial direction around confidentiality.</li> <li>The number of SEDs on the board and the actions of other board members, the Chair, chief executive officer, and the government explained the variances in SEDs’ influence between agencies.</li> <li>This study's findings regarding EBR influence were middling compared to European research, but appointment powers were found to be particularly important in the public sector context. EBRs’ influence was found to be limited on labour issues, suggesting a potential clash between the corporatist inclination of EBR and the adversarial syst
许多学者和政治人士都主张工作场所民主化,让员工对决策有更大的影响力。许多人建议将雇员董事会代表(EBR)作为一种促进机制,但也有人质疑雇员董事会代表(EBR)的影响力有多大,以及他们是否代表了同事的意见。本研究通过对三家澳大利亚公共部门组织的比较,调查了雇员董事会代表在多大程度上促进了工作场所民主化。研究发现,与澳大利亚广播公司和澳大利亚电影电视广播学校相比,澳大利亚国立大学的 EBR 发挥了更大的影响力。大多数企业资源规划人员希望借鉴员工的经验,但他们与同事的交流往往受到限制。影响的差异是由教育广播局的数量、主席、首席执行官、政府和其他董事会成员的行为来解释的。有两项发现具有独特的贡献:在公共部门,任命权对经济BR影响力的重要性;在盎格鲁地区,经济BR对劳工问题的影响力有限,原因是对抗性的劳工谈判制度在很大程度上处于董事会之外。本研究的结论是,尽管有特定的范围,但经济BR是一种非命令式的工作场所民主化形式,在各种民主化机制中具有实用性。 对从业人员的启示 大多数 EBR 对决策施加了有限或适度的影响,但也有一些 EBR 施加了更大的影响。他们在与其经验和专业知识相关的问题上最有影响力,但在很大程度上无法影响工人的薪酬、工作条件和其他劳工问题。 大多数员工代表并不是在交易或直接的意义上代表其同事,而是在决策时借鉴其作为工 作人员的经验。然而,主要由于管理者在保密问题上的指导,企业资源规划员在与同事沟通时遇到了一些起伏不定的问题。 董事会中高级行政人员的数量,以及其他董事会成员、主席、首席执行官和政府的行为,都解释了不同机构中高级行政人员影响力的差异。 与欧洲的研究结果相比,本研究关于企业董事会影响力的结果一般,但发现任命权在公共部门中尤为重要。研究发现,选举产生的行政复议委员会在劳工问题上的影响力有限,这表明选举产生的行政复议委员会的公司主义倾向与盎格鲁地区盛行的对抗性劳资谈判制度之间可能存在冲突。 经选举产生的经济BR为雇员提供了一种非直言主义的代表形式,但其战略和监督范围有限。鉴于政策设计和政治领导至少可以部分抵消制约特殊经济部门代表的影响力和代表性的因素,这些研究结果为在整个公共部门推广经济BR提供了政策依据。
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引用次数: 0
Behavioural change and cultural evolution, rather than cultural change: Insights for Australian Public Service Reform 行为变化和文化演变,而非文化变革:澳大利亚公共服务改革的启示
IF 2.1 4区 管理学 Q2 PUBLIC ADMINISTRATION Pub Date : 2023-09-18 DOI: 10.1111/1467-8500.12605
Fiona Buick

Cultural change is often positioned as central to transformation within the Australian Public Service (APS). The ongoing focus on cultural change suggests it has not yet been realised, which is unsurprising, given it is so difficult to change. However, cultural change may also be impeded due to the way it is portrayed within the APS. This article draws on the work of Schein to identify three problems with how organisational culture and cultural change are portrayed in the APS, including the focus on a unified APS culture, the simplistic way in which culture is portrayed, and the general and high-level claims for how to achieve cultural change. It provides three recommendations for how these problems can be addressed, including focusing on high-level principles for conduct across the APS (rather than a unified APS culture), focusing on cultural evolution at the department, agency, and subunit levels, and supporting cultural evolution through establishing mechanisms for behavioural change. Adopting this approach could enable the APS to realise desired changes and enable success of the Albanese Government's APS reform agenda.

Points for practitioners

  • Cultural change is difficult to achieve due to culture being deeply embedded, underpinned by a stable system of values, beliefs, and assumptions.
  • Change could be realised within the APS through focusing on cultural evolution, rather than cultural change—specifically at the department, agency, and subunit levels where there is some compatibility between existing and desired cultures.
  • Cultural evolution requires the identification of the specific behaviours required for effective change, followed by a reconfiguration of a range of mechanisms required to embed and reinforce behavioural change.
  • Leaders play a central role in facilitating behavioural change and cultural evolution, but doing this effectively may require leadership cognitive shifts; therefore, leaders need support and development.
文化变革往往被视为澳大利亚公共服务部门(APS)转型的核心。对文化变革的持续关注表明,文化变革尚未实现,这并不奇怪,因为它很难改变。然而,文化变革也可能因为澳大利亚公共服务部门内部对其的描述方式而受到阻碍。本文借鉴了 Schein 的研究成果,指出了 APS 在描述组织文化和文化变革时存在的三个问题,包括对统一的 APS 文化的关注、描述文化的简单化方式以及对如何实现文化变革的笼统和高层次的主张。报告就如何解决这些问题提出了三项建议,包括注重整个 APS 的高层次行为原则(而不是统一的 APS 文化),注重部门、机构和次级单位层面的文化演变,以及通过建立行为转变机制来支持文化演变。采用这种方法可以使 APS 实现预期的变革,使阿尔巴尼亚政府的 APS 改革议程取得成功。 给实践者的建议 由于文化根深蒂固,由稳定的价值观、信仰和假设体系支撑,文化变革很难实现。 可以通过注重文化演变而不是文化变革来实现 APS 内部的变革,特别是在部门、机构和次级单位层面,因为在这些层面,现有文化与理想文化之间存在一定的兼容性。 文化演变需要确定有效变革所需的具体行为,然后重新配置一系列必要的机制,以嵌入和加强行为变革。 领导者在促进行为改变和文化演变方面发挥着核心作用,但要有效地做到这一点,可能需要领导者的认知转变;因此,领导者需要支持和发展。
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引用次数: 0
What influences public decision-makers? An Australian case study 是什么影响了公共决策者?澳大利亚案例研究
IF 2.1 4区 管理学 Q2 PUBLIC ADMINISTRATION Pub Date : 2023-09-12 DOI: 10.1111/1467-8500.12604
Mitzi Bolton

Limited or incomplete achievement of societal aspirations, such as the realisation of sustainable development, can lead to distrust in government and the public sector. This paper takes an empirical approach to uncover (1) what factors influence public decision-makers, (2) if such factors apply equally irrespective of the decision, and (3) which are most important. Thirty-five interviews of public servants within the subnational State of Victoria, Australia, yield 40 common influences upon decision-makers. Collectively, these influences result in an unmanageably complex operating environment. Statistical and network mapping analyses further demonstrate decision context and decision-maker self-efficacy impact influence importance.

Points for practitioners

  • Forty different influences make the public sector operating environment incredibly complex; they explain why public outcomes can deviate from stated objectives.
  • These influences vary in impact (barriers, enablers), scale, and importance, pending the decision context and the self-efficacy of the decision-makers involved.
  • While distinct factors, the 40 influences often operate in concert, with some masking others; decision-makers themselves may not recognise the most important factors upon their work without deep reflection.
  • Far from being at the mercy of the influences, decision-makers can shape public outcomes by recognising the influences on their decisions and seeking to engage them as enablers of optimal decisions.
  • Applying systems thinking may enable widespread public decision-making improvements, through the identification of high-value leverage points.
实现可持续发展等社会愿望的程度有限或不完全,会导致对政府和公共部门的不信任。本文采用实证方法来揭示:(1) 影响公共决策者的因素有哪些;(2) 这些因素是否在任何决策中都同样适用;(3) 哪些因素最为重要。通过对澳大利亚维多利亚州公务员的 35 次访谈,得出了影响决策者的 40 种常见因素。这些影响因素共同构成了一个难以驾驭的复杂运作环境。统计和网络映射分析进一步证明了决策背景和决策者自我效能对影响重要性的影响。 给从业人员的建议 40 种不同的影响因素使公共部门的运营环境变得异常复杂;它们解释了为什么公共成果会偏离既定目标。 这些影响因素的影响(障碍、促进因素)、规模和重要性各不相同,取决于决策环境和相关决策者的自我效能。 这 40 种影响因素虽然各不相同,但往往协同作用,有些影响因素会掩盖另一些影响因素;决策者自己如果不进行深刻反思,可能无法认识到影响其工作的最重要因素。 决策者可以通过认识到对其决策的影响因素,并设法让这些因素成为优化决策的推动力,来塑造公共成果,而不是任由这些影响因素摆布。 通过识别高价值的杠杆点,运用系统思维可以广泛改善公共决策。
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引用次数: 0
Authentic leadership, psychological capital, acceptance of change, and innovative work behaviour in non-profit organisations 非营利组织中的真实领导力、心理资本、接受变革和创新工作行为
IF 2.2 4区 管理学 Q2 PUBLIC ADMINISTRATION Pub Date : 2023-09-12 DOI: 10.1111/1467-8500.12603
Yvonne Brunetto, Georgios Kominis, Julia Ashton-Sayers

This paper examines whether authentic leadership provides the resources employees need to build their psychological capacities and well-being so that they can embrace organisational change and engage in innovative work behaviour (IWB) within non-profit organisation (NPO). The paper builds on previous research examining the antecedents of IWB such as ‘innovation-enabling culture’ and psychological capital (PsyCap). The new variables examined in this study are authentic leadership and acceptance of change. Utilising a structural equation modelling methodology, 248 surveys from Australian not-for-profit employees were analysed revealing that authentic leadership accounted for more than a fifth of the variance of PsyCap; PsyCap, age, and authentic leadership accounted for 40% of employees’ well-being; and age, leadership, and acceptance of change accounted for a quarter of their IWB, although acceptance of change was not directly related to IWB. The main contribution of this paper is in explaining why authentic leadership is an important ingredient for building an ‘innovation-enabling culture’ for NPO employees, suggesting that such leadership provides a pathway for developing effective workplace relationships built on trust and ethical decision making. Such behaviour builds a supportive culture for developing employees’ personal resources, which promotes the conditions for promoting IWB.

Points for practitioners

  • Authentic leadership behaviour provides a platform for developing the psychological capacities of employees in non-profit organisations (NPOs) contracted to deliver social services to Australians.

  • Authentic leadership behaviours and psychological capital enhance employees’ well-being.

  • Authentic leadership behaviours and psychological capital are significant building blocks of an innovation-enabling culture in NPOs.

本文探讨了在非营利组织(NPO)中,真实领导力是否能为员工提供建立心理能力和幸福感所需的资源,从而使他们能够接受组织变革并参与创新工作行为(IWB)。本文在以往研究(如 "创新文化 "和心理资本(PsyCap))的基础上,探讨了创新工作行为的前因。本研究考察的新变量是真实领导力和对变革的接受度。利用结构方程建模方法,对 248 份来自澳大利亚非营利组织员工的调查进行了分析,结果显示,真实领导力占心理资本变异的五分之一以上;心理资本、年龄和真实领导力占员工幸福感的 40%;年龄、领导力和对变革的接受度占员工 IWB 的四分之一,尽管对变革的接受度与 IWB 没有直接关系。本文的主要贡献在于解释了为什么真正的领导力是为非营利组织员工建立 "有利于创新的文化 "的重要因素,并指出这种领导力为发展建立在信任和道德决策基础上的有效工作场所关系提供了途径。这种行为为开发员工的个人资源建立了一种支持性文化,从而为促进创新型企业的发展创造了条件。 对从业人员的启示 真实的领导行为为非营利组织(NPO)中为澳大利亚人提供社会服务的员工提供了一个发展心理能力的平台。 真实的领导行为和心理资本可提高员工的幸福感。 真实的领导行为和心理资本是非营利组织创新文化的重要基石。
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引用次数: 0
期刊
Australian Journal of Public Administration
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