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Relational contracting in Nordic construction – a comparative longitudinal account of institutional field developments 北欧建筑业的关系契约--机构领域发展的纵向比较研究
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2024-04-23 DOI: 10.1108/ijmpb-01-2024-0014
Anna Kadefors, Kirsi Aaltonen, Stefan Christoffer Gottlieb, Ole Jonny Klakegg, Pertti Lahdenperä, Nils O.E. Olsson, Lilly Rosander, Christian Thuesen

Purpose

Relational contracting is increasingly being applied to complex and uncertain construction projects. However, it has proved hard to achieve stable performance and industry-level learning in this field. This paper employs an institutional perspective to analyze how legitimacy for relational contracting has been produced and challenged in Denmark, Finland, Norway and Sweden, including implications for dissemination and learning.

Design/methodology/approach

A collaborative case study design is used, where longitudinal accounts of the developments in relational contracting over more than 25 years in four Nordic countries were developed by scholars based in each country. The descriptions are underpinned by literature sources from research, practice and policy.

Findings

The countries share similar problem perceptions that have triggered the de-institutionalization of traditional contracting practices. Models and policies developed elsewhere are important sources of knowledge and legitimacy. Most countries have seen pendulum movements, where dissemination of relational contracting is followed by backlashes when projects fail to meet projected outcomes. Before long, however, relational contracting tends to re-emerge under new labels and in slightly new forms. Such a proliferation of concepts presents further obstacles to learning. Successful institutionalization is found to rely on realistic goals in combination with broad competence development at the organizational and industry levels.

Practical implications

In seeking inspiration from other countries, policymakers should go beyond contract models to also consider strategies to manage industry-level learning.

Originality/value

The paper provides a unique longitudinal cross-country perspective on the field of relational contracting. As such, it contributes to the small stream of literature on long-term institutional change in the construction sector.

目的 国际承包越来越多地应用于复杂和不确定的建筑项目。然而,事实证明在这一领域很难实现稳定的绩效和行业水平的学习。本文采用制度视角,分析了丹麦、芬兰、挪威和瑞典是如何产生和挑战关系型合约的合法性的,包括对传播和学习的影响。这些描述以研究、实践和政策方面的文献资料为基础。研究结果这些国家都有类似的问题认识,这些问题认识引发了传统承包实践的非制度化。其他地方开发的模式和政策是知识和合法性的重要来源。大多数国家都出现了钟摆运动,即在推广关系型合同之后,如果项目未能达到预期成果,就会出现反弹。然而,没过多久,关系型承包往往会以新的标签和略有新意的形式重新出现。这种概念的扩散进一步阻碍了学习。在从其他国家寻求灵感时,政策制定者不应局限于合同模式,还应考虑行业层面的学习管理策略。因此,它为有关建筑行业长期制度变革的少量文献做出了贡献。
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引用次数: 0
The nexus of project management approaches in sustainable development: innovative behaviors as a mechanism in the Polish financial industry 项目管理方法在可持续发展中的联系:作为波兰金融业机制的创新行为
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2024-03-29 DOI: 10.1108/ijmpb-09-2023-0219
Katarzyna Piwowar-Sulej, Qaisar Iqbal

Purpose

Based on the social exchange theory, the aim of the present study is to examine the effects, both direct and indirect (through sustainability-oriented innovative behaviors [SIBs]), of sustainable project leadership (SPL) on sustainable project performance (SPP). Project management approaches (PMAs) (traditional, hybrid and agile) were examined as conditional factors in the “SPL–SIBs” relationship.

Design/methodology/approach

The study employs structural equation modeling based on data collected from 197 software engineering project team members working in the financial industry in Poland.

Findings

The study revealed that SPL significantly, positively affected SPP. It also provided evidence for the significant mediating impact of SIBs in the relationship between SPL and SPP and the conditional effect of agile and hybrid PMAs on the “SPL–SIBs” relationship.

Originality/value

The novelty of this work lies in introducing sustainable leadership into project management research, proposing and testing a unique and complex research framework, designing valid scales for measuring SPL and SPP, and suggesting many theoretical and empirical implications.

目的基于社会交换理论,本研究旨在探讨可持续项目领导力(SPL)对可持续项目绩效(SPP)的直接和间接影响(通过以可持续性为导向的创新行为 [SIBs])。项目管理方法(PMAs)(传统、混合和敏捷)作为 "SPL-SIBs "关系中的条件因素进行了研究。 研究结果研究发现,SPL 对 SPP 有显著的正向影响。原创性/价值这项工作的创新之处在于将可持续领导力引入项目管理研究,提出并测试了一个独特而复杂的研究框架,设计了有效的量表来测量 SPL 和 SPP,并提出了许多理论和实证意义。
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引用次数: 0
Challenges of scaling agile in large enterprises and implications for project management 在大型企业中推广敏捷的挑战和对项目管理的影响
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2024-03-28 DOI: 10.1108/ijmpb-11-2023-0244
Ewa Sońta-Drączkowska, Agnieszka Krogulec
<h3>Purpose</h3><p>This study seeks to illuminate the managerial tensions inherent in implementing scaled agile (on the organizational, top management, middle management and team levels) and to frame these challenges within the broader context of project management.</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>The study adopts a grounded theory approach and delves into a qualitative dataset sourced from 34 interviews with subject matter experts actively engaged in scaling agile initiatives within large organizations spanning various industries. Additionally, the data have been enriched through a comprehensive literature review of the existing body of knowledge on scaling agile.</p><!--/ Abstract__block --><h3>Findings</h3><p>As a result of our investigation, we propose a framework of managerial tensions in scaling agile in large corporate settings and a series of research propositions and questions that may contribute significantly to the body of knowledge surrounding the phenomenon of “deprojectification” and propose agenda for the future studies in the field of project management.</p><!--/ Abstract__block --><h3>Research limitations/implications</h3><p>The study also carries significant managerial implications. Firstly, based on the insights from the practice of scaling agile in large corporate setting, management can build awareness of the challenges inherent of transitioning to agile practices. This may help to anticipate the possible problems and proactively develop strategies how to address them. Secondly, management can be instructed about contingencies inherent in scaling agile, along with the potential disfunctions and side effects (unintended outcomes) that may emerge during the transition process. Thirdly, project management practitioners can gain insights on how scaling agile may cause shifts in the approach to managing projects, project team management and competencies that need to be developed to cope with environments where various approaches to managing projects coexist.</p><!--/ Abstract__block --><h3>Practical implications</h3><p>These insights can aid in the agile transition process, beginning with directing managerial attention toward contextual factors and progressing through potential challenges at the organizational, top management, middle management and team levels. Furthermore, the study highlights possible dysfunctionalities and side effects of scaling agile, shedding light on the “dark side” of agile.</p><!--/ Abstract__block --><h3>Originality/value</h3><p>The study contributes to the expansion of the empirical database on the implementation of agile practices in large organizational settings. It plays a role in defining and delineating the phenomenon of scaling agile within the context of project management and outlines a research agenda for future project management studies. Additionally, our study adds to the ongoing discourse surrounding the “deprojectification” effect that can occu
设计/方法/方法本研究采用了基础理论方法,并深入研究了一个定性数据集,该数据集来源于对各行业大型组织中积极参与敏捷扩展计划的主题专家进行的 34 次访谈。此外,我们还对有关敏捷扩展的现有知识体系进行了全面的文献综述,从而丰富了数据。研究结果作为调查的结果,我们提出了一个大型企业敏捷扩展中的管理紧张关系框架,以及一系列研究命题和问题,这些命题和问题可能会对围绕 "去项目化 "现象的知识体系做出重大贡献,并为项目管理领域的未来研究提出了议程。首先,基于在大型企业环境中推广敏捷实践的启示,管理层可以建立向敏捷实践过渡的内在挑战意识。这有助于预测可能出现的问题,并积极制定应对策略。其次,管理层可以了解敏捷扩展过程中固有的意外情况,以及过渡过程中可能出现的潜在故障和副作用(意外结果)。第三,项目管理从业人员可以深入了解扩展敏捷如何可能导致项目管理方法、项目团队管理以及应对各种项目管理方法并存的环境所需的能力的转变。这些见解有助于敏捷过渡过程,首先是引导管理者关注环境因素,然后是组织、高层管理、中层管理和团队层面的潜在挑战。此外,本研究还强调了扩展敏捷可能出现的功能障碍和副作用,揭示了敏捷的 "阴暗面"。它有助于在项目管理的背景下定义和界定扩展敏捷现象,并为未来的项目管理研究勾勒出一个研究议程。此外,我们的研究还为当前围绕敏捷扩展过程中可能出现的 "去项目化 "效应展开的讨论增添了新的内容。最后,我们的研究还建立了项目管理与软件开发文献之间在敏捷规模化实施方面的联系。
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引用次数: 0
Using simulations in project management education – impact on awareness and ability to navigate projects in a sustainable way 在项目管理教育中使用模拟--对以可持续方式指导项目的意识和能力的影响
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2024-03-19 DOI: 10.1108/ijmpb-08-2023-0179
Helgi Thor Ingason, Pernille Eskerod

Purpose

Existing literature points out that conventional educational modes are not sufficiently motivational for students. Concurrently, the contemporary society requires awareness of sustainability within project management. The purpose of this paper is to investigate how the use of simulations in project management education can positively impact students’ awareness of sustainability and enhance their ability to navigate projects in a sustainable way.

Design/methodology/approach

Experiment where 26 experienced professionals with different backgrounds engaged in three extensive project management simulations with sustainable aspects and participated in pre- and post-assessments.

Findings

Our research shows that simulations have a high potential for enhancing learning on project management with sustainable aspects. We conclude that simulations can significantly contribute to enhancing student awareness of sustainability. This is through directly confronting them with three areas in which sustainability impacts project management, that is the management of environmental, social, and economic aspects; through handling opportunities, complexities, and adaptability; and by assuming responsibility for sustainable development in the simulation case.

Practical implications

We have shown that simulations – as a part of project management education – are highly likely to augment students' capacity to navigate their projects in a sustainable way.

Originality/value

This paper offers results of an empirical study on simulations as a means to create awareness of ability to navigate projects in a sustainable way. The paper provides extensive qualitative statements from participants, and thereby gives the reader insights into the raw data leading to insightful conclusions for the field of project management education.

目的现有文献指出,传统的教育模式无法充分调动学生的积极性。同时,当代社会要求在项目管理中提高可持续发展意识。本文旨在研究在项目管理教育中使用模拟教学如何对学生的可持续发展意识产生积极影响,并提高他们以可持续的方式驾驭项目的能力。研究结果我们的研究表明,模拟教学在提高可持续发展方面的项目管理学习方面具有很大的潜力。我们的结论是,模拟项目可以极大地促进学生对可持续发展的认识。实践意义我们的研究表明,作为项目管理教育的一部分,模拟项目极有可能增强学生以可持续的方式管理项目的能力。原创性/价值本文提供了关于模拟项目的实证研究结果,模拟项目是培养以可持续的方式管理项目的能力意识的一种手段。论文提供了大量来自参与者的定性陈述,从而让读者深入了解原始数据,为项目管理教育领域提供了具有洞察力的结论。
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引用次数: 0
Project managers: old, grumpy and suspicious or just “once bitten, twice shy?” 项目经理:老成持重、脾气暴躁、疑神疑鬼,还是 "一朝被蛇咬,十年怕井绳"?
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2024-03-15 DOI: 10.1108/ijmpb-02-2023-0036
James Prater, Konstantinos Kirytopoulos

Purpose

This research aspires to contribute in the area of exploration of the psychological traits evolving by practitioners within the project management profession. Specifically, it investigates whether there is any difference in optimism levels among experienced project management practitioners and newcomers in the profession.

Design/methodology/approach

The research used the life orientation test-revised (LOTR) (Scheier et al., 1994) to calculate respondents’ optimism scores. With these scores at hand, the researchers could then apply inferential statistics in order to deduce any differences observed among optimism score and the respondents’ characteristics (age, years of experience etc.).

Findings

Based on the results of this research, several demographic variables were shown to be statistically significant with optimism. These were (1) the number of years of experience the respondent had in managing projects, (2) working in a government organisation and (3) possessing specific project management certifications, all of which were found to adversely affect the respondent’s optimism score.

Originality/value

This research was unique in applying a well-known psychological test instrument (LOTR) to provide insight into the psychological impacts of a career as an information technology (IT) project manager. It is also highly likely that this correlation between the length of time working as a project manager and the adverse impact on their optimism would also apply to not just IT project managers but all experienced project managers.

目的本研究旨在为探索项目管理行业从业人员的心理特征做出贡献。设计/方法/途径本研究使用生活取向测试修订版(LOTR)(Scheier 等人,1994 年)来计算受访者的乐观程度得分。有了这些分数,研究人员就可以运用推理统计来推断乐观分数与受访者特征(年龄、工作年限等)之间的差异。原创性/价值这项研究的独特之处在于,它应用了一种著名的心理测试工具(LOTR)来深入了解信息技术(IT)项目经理这一职业对心理的影响。此外,担任项目经理的时间长短与对其乐观情绪的不利影响之间的相关性也极有可能不仅适用于信息技术项目经理,也适用于所有经验丰富的项目经理。
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引用次数: 0
How do projects decouple from coercive pressures? A study of decoupling in construction projects 项目如何从强制压力中脱钩?建筑项目脱钩研究
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2024-02-28 DOI: 10.1108/ijmpb-08-2023-0194
Thayla Zomer, Andy Neely, Paulo Savaget

Purpose

How organisations interact with and respond to environmental pressures has been a long-term interest of organisational scholars. Still, it remains an under-theorised phenomenon from a project perspective. So far, there is limited understanding of how projects, which are composed by a constellation of organisations, “respond” to institutional pressures that are exerted on them. This research takes the perspective of projects as adopters/implementers of institutional pressures and analyses how they interact with, and respond to, such pressures. More specifically, this research explores how construction projects respond to the pressure of a Building Information Modelling (BIM) mandate.

Design/methodology/approach

Multiple in-depth case studies were conducted to explore the practical implementation of a BIM mandate in the UK and understand how the construction projects responded to the coercive pressures to implement a new policy mandate for process digitalisation. Multiple sources were employed for data collection and the data were analysed inductively. The findings identify a hybrid response comprising four distinct ways that projects might respond to an institutional pressure.

Findings

We find that projects decouple both from the content and from the intended purpose of a policy, i.e. there are two variance of a policy-practice decoupling phenomenon in projects. The findings also reveal the underlying conditions leading to decoupling.

Originality/value

We advance decoupling literature so that it better applies to the temporary, distributed and interdependent work conducted via projects. Second, we define decoupling in projects as a provisional and fragmented process of wayfinding through heterogeneous institutional spaces, and discuss the potential policy-practice assemblages in projects, influenced by how, if and when project members' activities decouple from the many and often contradicting institutional pressures they face. Third, we discuss how the qualitatively different forms of decoupling that we identified in our work may act as part of a legitimation process in ambiguous situations whereby projects might share a resemblance of conformity with institutional pressures when they are de facto only partially conforming to them.

目的 组织如何与环境压力相互作用并做出反应,一直是组织学者长期关注的问题。不过,从项目的角度来看,这仍然是一个理论化程度不高的现象。迄今为止,人们对由多个组织组成的项目如何 "应对 "施加给它们的制度压力的理解还很有限。本研究从项目作为制度压力的采纳者/实施者的角度出发,分析项目如何与这些压力相互作用并做出回应。更具体地说,本研究探讨了建筑项目如何应对建筑信息模型(BIM)任务的压力。设计/方法/方法我们进行了多项深入的案例研究,以探讨 BIM 任务在英国的实际实施情况,并了解建筑项目如何应对强制压力,以实施流程数字化的新政策任务。数据收集采用了多种来源,并对数据进行了归纳分析。我们发现,项目既与政策内容脱钩,也与政策的预期目的脱钩,也就是说,项目中存在政策与实践脱钩的两种不同现象。研究结果还揭示了导致脱钩的基本条件。原创性/价值我们推进了脱钩文献的研究,使其更好地适用于通过项目开展的临时性、分布式和相互依存的工作。其次,我们将项目中的脱钩定义为在异质机构空间中寻找途径的一个临时和零散的过程,并讨论了项目中潜在的政策-实践组合,这些组合受到项目成员的活动如何、是否以及何时从他们所面临的众多且往往相互矛盾的机构压力中脱钩的影响。第三,我们讨论了我们在工作中发现的不同形式的脱钩如何在模棱两可的情况下成为合法化过程的一部分,在这种情况下,项目可能会与机构压力保持一致,但事实上只是部分地符合这些压力。
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引用次数: 0
Enhancing project success: the impact of sociotechnical integration on project and program management using earned value management systems 提高项目成功率:社会技术整合对使用挣值管理系统进行项目和计划管理的影响
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2024-02-27 DOI: 10.1108/ijmpb-07-2023-0160
Vartenie Aramali, George Edward Gibson, Hala Sanboskani, Mounir El Asmar

Purpose

Earned value management systems (EVMS), also called integrated project and program management systems, have been greatly examined in the literature, which has typically focused on their technical aspects rather than social. This study aims to hypothesize that improving both the technical maturity of EVMS and the social environment elements of EVMS applications together will significantly impact project performance outcomes. For the first time, empirical evidence supports a strong relationship between EVMS maturity and environment.

Design/methodology/approach

Data was collected from 35 projects through four workshops, attended by 31 industry practitioners with an average of 19 years of EVMS experience. These experts, representing 23 organizations, provided over 2,800 data points on sociotechnical integration and performance outcomes, covering projects totaling $21.8 billion. Statistical analyses were performed to derive findings on the impact of technical maturity and social environment on project success.

Findings

The results show statistically significant differences in cost growth, compliance, meeting project objectives and business drivers and customer satisfaction, between projects with high EVMS maturity and environment and projects with poor EVMS maturity and environment. Moreover, the technical and social dimensions were found to be significantly correlated.

Originality/value

Key contributions include a novel and tested performance-driven framework to support integrated project management using EVMS. The adoption of this detailed assessment framework by government and industry is driving a paradigm shift in project management of some of the largest and most complex projects in the U.S.; specifically transitioning from a project assessment based upon a binary approach for EVMS technical maturity (i.e. compliant/noncompliant to standards) to a wide-ranging scale (i.e. 0–1,000) across two dimensions.

目的挣值管理系统(EVMS),又称综合项目和计划管理系统,文献中对其进行了大量研究,通常侧重于其技术方面而非社会方面。本研究旨在假设,同时提高 EVMS 的技术成熟度和 EVMS 应用的社会环境要素,将对项目绩效结果产生显著影响。设计/方法/方法通过四次研讨会从 35 个项目中收集数据,31 名平均拥有 19 年 EVMS 经验的行业从业人员参加了研讨会。这些专家代表 23 个组织,提供了超过 2,800 个有关社会技术整合和绩效成果的数据点,涉及项目总金额达 218 亿美元。结果表明,在成本增长、合规性、满足项目目标和业务驱动力以及客户满意度方面,EVMS 成熟度高、环境好的项目与 EVMS 成熟度低、环境差的项目之间存在显著的统计学差异。此外,还发现技术和社会维度之间存在明显的相关性。 原创性/价值主要贡献包括一个新颖且经过测试的绩效驱动框架,用于支持使用 EVMS 进行综合项目管理。政府和行业采用这一详细的评估框架,推动了美国一些最大、最复杂项目的项目管理模式的转变;特别是从基于 EVMS 技术成熟度二元方法(即符合/不符合标准)的项目评估过渡到两个维度的大范围量表(即 0-1000)。
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引用次数: 0
Empowering urban sustainability: unveiling the crucial role of project managers in attaining Sustainable Development Goal 11 增强城市可持续性:揭示项目经理在实现可持续发展目标 11 方面的关键作用
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2024-02-27 DOI: 10.1108/ijmpb-09-2023-0217
Alex Opoku, Kelvin Saddul, Georgios Kapogiannis, Godwin Kugblenu, Judith Amudjie

Purpose

This paper explores project managers' (PMs') role in contributing to and achieving sustainability within construction projects, particularly focusing on Sustainable Development Goal (SDG) 11.

Design/methodology/approach

Semi-structured interviews were conducted with 15 PMs working with construction firms in the UK. Thematic analysis was also performed on the qualitative data retrieved using the NVivo software.

Findings

The study’s findings revealed that PMs working on construction projects considered various sustainable construction processes in attempts to solve problems with traditional construction technology. Furthermore, it was revealed that the PM’s role was key in achieving the SDGs in general and SDG 11 in particular through the process of perfecting the client brief, ensuring the client’s financial stability and creating an environment of teamwork. In terms of specific competencies, sustainability leadership and sustainable innovative capability were revealed to suggest that a PM is the leader of change.

Originality/value

The study highlights the essential role of the PM in delivering sustainable construction projects as part of the drive to achieve SDG 11. The study impacts the construction industry in developing strategies and training programs that build PMs' competencies and skills for contributing to the world we want.

目的本文探讨了项目经理(PMs)在建筑项目中促进和实现可持续发展的作用,尤其关注可持续发展目标(SDG)11。研究结果研究结果显示,建筑项目的项目经理考虑了各种可持续建筑流程,试图解决传统建筑技术中存在的问题。此外,研究还发现,通过完善客户简介、确保客户财务稳定和营造团队合作环境,项目经理在实现可持续发展目标,特别是可持续发展目标 11 方面发挥着关键作用。在具体能力方面,可持续发展领导力和可持续发展创新能力表明项目经理是变革的领导者。这项研究有助于建筑行业制定战略和培训计划,培养项目经理的能力和技能,为我们希望的世界做出贡献。
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引用次数: 0
The information-seeking behaviors of project managers in professional virtual communities 专业虚拟社区中项目经理的信息搜索行为
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2024-02-02 DOI: 10.1108/ijmpb-08-2023-0176
Thomas P. Kenworthy

Purpose

This research explores project manager (PM) behavior in their professional virtual communities (PVCs), using social identity theory as a theoretical foundation. The purpose is to examine the extent to which PMs seek information on key topics in the Project Management Body of Knowledge Guide (PMBoK).

Design/methodology/approach

A text data analytics methodology that uses quantitative and qualitative analysis techniques is followed. The research method reveals relationships in language-based data gathered from six project management forums and blogs.

Findings

Information related to all the PMBoK topics is sought in the project management virtual communities. People management topics account for a dominant portion of interactions. The findings enhance social identification theorizing for the PM role. From a practical standpoint, the findings shed light on focal areas for greater emphasis in PM PVCs.

Originality/value

Our people management finding constructively replicates existing findings via a large, global sample and strengthens calls for increased focus on people management matters in project management. As a result, we call for increased scholarly attention to people management in project management. Finally, we encourage pursuit of several research questions to enhance knowledge of PM information-seeking behavior.

目的 本研究以社会认同理论为理论基础,探讨项目经理(PM)在其专业虚拟社区(PVC)中的行为。设计/方法/途径 采用文本数据分析方法,使用定量和定性分析技术。该研究方法揭示了从六个项目管理论坛和博客收集的基于语言的数据中的关系。人员管理主题在互动中占主导地位。研究结果增强了项目管理人员角色的社会认同理论。原创性/价值 我们在人员管理方面的发现建设性地复制了通过大量全球样本得出的现有发现,加强了对项目管理中人员管理问题的关注。因此,我们呼吁学术界更多地关注项目管理中的人员管理。最后,我们鼓励对几个研究问题进行探究,以增进对项目管理信息搜索行为的了解。
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引用次数: 0
Implementing success management on government-to-government projects: an integrated perspective with the PMBOK guide 在政府对政府项目中实施成功管理:与 PMBOK 指南相结合的视角
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2024-01-29 DOI: 10.1108/ijmpb-06-2023-0143
Nilton Takagi, João Varajão, Thiago Ventura

Purpose

As in the private sector, public organizational information systems (IS) development is commonly carried out through projects. One of the alternatives followed by governmental organizations to perform their projects is outsourcing (by hiring other public institutions that have expertise in the IS area of the projects to be developed). However, limited research has been conducted on project success regarding these government-to-government (G2G) contexts. Since achieving success is crucial for public management, this paper proposes a model for Success Management of IS projects in G2G context.

Design/methodology/approach

The research method was design science research (DSR). In the evaluation step of the DSR, IS projects in a G2G environment were the object of case studies.

Findings

This work presents in detail how Success Management activities can be integrated into the processes and process groups of the Project Management Institute's project management guide. The authors also suggest tools and techniques to be used in each Success Management activity.

Practical implications

Managing success, particularly addressing success criteria and success factors, can help managers focus their efforts on what will really impact the success of a project. In the context of IS projects in G2G contexts, this contributes to decreasing waste and increasing the chances of providing better services to citizens.

Originality/value

This work contributes to theory by providing a new model for IS G2G projects that integrates Success Management and project management processes.

目的 与私营部门一样,公共组织信息系统(IS)的开发通常是通过项目进行的。政府组织执行项目的一个替代方法是外包(聘用在要开发的项目的信息系统领域具有专长的其他公共机构)。然而,关于这些政府对政府(G2G)情况下项目成功与否的研究却很有限。由于实现成功对公共管理至关重要,本文提出了 G2G 环境下的信息系统项目成功管理模式。 设计/方法/途径研究方法是设计科学研究(DSR)。在设计科学研究的评估步骤中,G2G 环境中的信息系统项目是案例研究的对象。研究结果本文详细介绍了如何将成功管理活动整合到项目管理协会项目管理指南的流程和流程组中。实际意义管理成功,特别是解决成功标准和成功因素问题,可以帮助管理人员将精力集中在真正影响项目成功的因素上。就 G2G 环境下的信息系统项目而言,这有助于减少浪费,增加为公民提供更好服务的机会。
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引用次数: 0
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International Journal of Managing Projects in Business
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