Pub Date : 2022-05-04DOI: 10.1080/00909882.2022.2087022
Wilfredo Alvarez, N. Bardhan, S. Camara, Gina R. Castle, Heewon Kim
Wilfredo Alvarez, Utica College Dawna Ballard, University of Texas, Austin Nilanjana Bardhan, Southern Illinois University, Carbondale Sakile K. Camara, California State University, Northridge Gina R. Castle, St. John’s University Purba Das, Ohio University, Southern Sharde Davis, University of Connecticut Debbie Dougherty, University of Missouri Autumn Edwards, Western Michigan University Elizabeth Eger, Texas State University Shiv Ganesh, University of Texas, Austin Eletra Gilchrist-Petty, University of Alabama, Huntsville Britney Gilmore, Texas Christian University Angela Gist-Mackey, University of Kansas Cerise L. Glenn, University of North Carolina, Greensboro Marnel Niles Goins, Marymount University Lisa K. Hanasono, Bowling Green State University Tina M. Harris, Louisiana State University Amy Heuman, Texas Tech University Mark Hopson, George Mason University Matthew Houdek, Rochester Institute of Technology Pavitra Kavya, California State Polytechnic University, Pomona Heewon Kim, Arizona State University Erika Kirby, Creighton University, Joshua Miller, Texas State University Eleanor Novek, Monmouth University James Olufowate, University of Oklahoma Brittany Peterson, Ohio University Manu Pokharel, Texas State University Chris Poulos, University of North Carolina Greensboro Amardo Rodriguez, Syracuse University Karla Scott St. Louis University Jordan Soliz, University of Nebraska, Lincoln Andrew Spieldenner, California State University, San Marcos David Stamps, Bentley University Danielle Stern, Christopher News University Sachiko Tankei-Aminian, Florida Gulf Coast University Courtney Wright, University of Tennessee Michael Zirulnik, Arizona State University
{"title":"JACR special issue reviewers, 2021–2022","authors":"Wilfredo Alvarez, N. Bardhan, S. Camara, Gina R. Castle, Heewon Kim","doi":"10.1080/00909882.2022.2087022","DOIUrl":"https://doi.org/10.1080/00909882.2022.2087022","url":null,"abstract":"Wilfredo Alvarez, Utica College Dawna Ballard, University of Texas, Austin Nilanjana Bardhan, Southern Illinois University, Carbondale Sakile K. Camara, California State University, Northridge Gina R. Castle, St. John’s University Purba Das, Ohio University, Southern Sharde Davis, University of Connecticut Debbie Dougherty, University of Missouri Autumn Edwards, Western Michigan University Elizabeth Eger, Texas State University Shiv Ganesh, University of Texas, Austin Eletra Gilchrist-Petty, University of Alabama, Huntsville Britney Gilmore, Texas Christian University Angela Gist-Mackey, University of Kansas Cerise L. Glenn, University of North Carolina, Greensboro Marnel Niles Goins, Marymount University Lisa K. Hanasono, Bowling Green State University Tina M. Harris, Louisiana State University Amy Heuman, Texas Tech University Mark Hopson, George Mason University Matthew Houdek, Rochester Institute of Technology Pavitra Kavya, California State Polytechnic University, Pomona Heewon Kim, Arizona State University Erika Kirby, Creighton University, Joshua Miller, Texas State University Eleanor Novek, Monmouth University James Olufowate, University of Oklahoma Brittany Peterson, Ohio University Manu Pokharel, Texas State University Chris Poulos, University of North Carolina Greensboro Amardo Rodriguez, Syracuse University Karla Scott St. Louis University Jordan Soliz, University of Nebraska, Lincoln Andrew Spieldenner, California State University, San Marcos David Stamps, Bentley University Danielle Stern, Christopher News University Sachiko Tankei-Aminian, Florida Gulf Coast University Courtney Wright, University of Tennessee Michael Zirulnik, Arizona State University","PeriodicalId":47570,"journal":{"name":"Journal of Applied Communication Research","volume":"7 1","pages":"I - I"},"PeriodicalIF":2.3,"publicationDate":"2022-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80588471","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-04DOI: 10.1080/00909882.2022.2083420
Natasha Shrikant, Dana Marshall
ABSTRACT This paper uses grounded practical theory (GPT) to examine how members of a pan-Asian organization manage dilemmas surrounding race and the workplace. An action implicative discourse analysis of 20 hours of audio-recorded meeting interactions among members of an Asian American Chamber of Commerce (AACC) reveals two dilemmas: how to maintain solidarity among an ethnically diverse group and how to communicate a racialized business identity to external corporate donors. Participants managed dialectical tensions between similarities and difference through membership categorization, metadiscourse, humor, and code-switching. Analysis illustrates that AACC practices operate from a locus of difference that values ‘diversity’ as a shared identity and provides leeway for creatively constructing difference. This paper extends GPT as a framework that highlights race as central to communication problems in the workplace and discusses how a better understanding of complexities of Asian American identity negotiation can offer practical insights into present-day race relations and diversity initiatives.
{"title":"Communication dilemmas and race in an Asian American Chamber of Commerce","authors":"Natasha Shrikant, Dana Marshall","doi":"10.1080/00909882.2022.2083420","DOIUrl":"https://doi.org/10.1080/00909882.2022.2083420","url":null,"abstract":"ABSTRACT This paper uses grounded practical theory (GPT) to examine how members of a pan-Asian organization manage dilemmas surrounding race and the workplace. An action implicative discourse analysis of 20 hours of audio-recorded meeting interactions among members of an Asian American Chamber of Commerce (AACC) reveals two dilemmas: how to maintain solidarity among an ethnically diverse group and how to communicate a racialized business identity to external corporate donors. Participants managed dialectical tensions between similarities and difference through membership categorization, metadiscourse, humor, and code-switching. Analysis illustrates that AACC practices operate from a locus of difference that values ‘diversity’ as a shared identity and provides leeway for creatively constructing difference. This paper extends GPT as a framework that highlights race as central to communication problems in the workplace and discusses how a better understanding of complexities of Asian American identity negotiation can offer practical insights into present-day race relations and diversity initiatives.","PeriodicalId":47570,"journal":{"name":"Journal of Applied Communication Research","volume":"27 1","pages":"253 - 274"},"PeriodicalIF":2.3,"publicationDate":"2022-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83270205","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-04DOI: 10.1080/00909882.2022.2083422
Rita Daniels
ABSTRACT From a critical autoethnographic perspective, this article records the herstory of a young African woman positioned as an international academic in the U.S. ivory tower. I rely on Dove’s [(1998). African womanism: An Afrocentric theory. Journal of Black Studies, 28(5), 515–539. https://do.org/10.1177/002193479802800501] African womanist theory and Afrocentric cultural frames to narrate and interpret my experiences. I critically navigate my intersectionality through cultural communication and autoethnography as I dance to tunes of apatampa to present a positioned, encultured, and embodied account of myself. As a corollary, I use different African features and methods of womanist engagements, such as storytelling, poetry, and proverbs, to share my experiences as a young African woman in a predominantly white institution (PWI). I share how this ussearch can be utilized to inform practice to increase the whistle volumes of African and international female faculty in U.S. higher education.
{"title":"(Un)masking self in the ivory tower: An African herstory","authors":"Rita Daniels","doi":"10.1080/00909882.2022.2083422","DOIUrl":"https://doi.org/10.1080/00909882.2022.2083422","url":null,"abstract":"ABSTRACT\u0000 From a critical autoethnographic perspective, this article records the herstory of a young African woman positioned as an international academic in the U.S. ivory tower. I rely on Dove’s [(1998). African womanism: An Afrocentric theory. Journal of Black Studies, 28(5), 515–539. https://do.org/10.1177/002193479802800501] African womanist theory and Afrocentric cultural frames to narrate and interpret my experiences. I critically navigate my intersectionality through cultural communication and autoethnography as I dance to tunes of apatampa to present a positioned, encultured, and embodied account of myself. As a corollary, I use different African features and methods of womanist engagements, such as storytelling, poetry, and proverbs, to share my experiences as a young African woman in a predominantly white institution (PWI). I share how this ussearch can be utilized to inform practice to increase the whistle volumes of African and international female faculty in U.S. higher education.","PeriodicalId":47570,"journal":{"name":"Journal of Applied Communication Research","volume":"50 1","pages":"275 - 290"},"PeriodicalIF":2.3,"publicationDate":"2022-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84998505","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-04DOI: 10.1080/00909882.2022.2083432
Kristina Ruiz-Mesa
ABSTRACT This research focused on the framing of race, diversity, equity, and inclusion through the communicative practices of chief diversity officers (CDOs) working in U.S. institutions of higher education. Grounded in applied communication scholarship and co-cultural theory (Orbe, 1996), this project investigated how CDOs frame their campus work, and employ communicative practices in formal and informal settings to design institutional policies and build campus support for their efforts. To explore how CDOs accomplish their institutional work, in-depth interviews (N = 25) were conducted with higher education CDOs. CDOs employed communicative practices that confirmed the practices identified by Orbe (1998a), and engaged in a nuanced practice of reflexive questioning. Communicative practices were all strategically employed by CDOs to advance conversations about race, diversity, equity, and inclusion in order to move campus constituents to action in support of institutional changes to language, policies, and practices.
{"title":"‘We’re talking about race!:’ communicative practices of chief diversity officers","authors":"Kristina Ruiz-Mesa","doi":"10.1080/00909882.2022.2083432","DOIUrl":"https://doi.org/10.1080/00909882.2022.2083432","url":null,"abstract":"ABSTRACT This research focused on the framing of race, diversity, equity, and inclusion through the communicative practices of chief diversity officers (CDOs) working in U.S. institutions of higher education. Grounded in applied communication scholarship and co-cultural theory (Orbe, 1996), this project investigated how CDOs frame their campus work, and employ communicative practices in formal and informal settings to design institutional policies and build campus support for their efforts. To explore how CDOs accomplish their institutional work, in-depth interviews (N = 25) were conducted with higher education CDOs. CDOs employed communicative practices that confirmed the practices identified by Orbe (1998a), and engaged in a nuanced practice of reflexive questioning. Communicative practices were all strategically employed by CDOs to advance conversations about race, diversity, equity, and inclusion in order to move campus constituents to action in support of institutional changes to language, policies, and practices.","PeriodicalId":47570,"journal":{"name":"Journal of Applied Communication Research","volume":"39 1","pages":"309 - 326"},"PeriodicalIF":2.3,"publicationDate":"2022-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88941585","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-04DOI: 10.1080/00909882.2022.2083431
Kallia O. Wright, S. McFarlane, Diane B. Francis
ABSTRACT Black women are disproportionately affected by racial disparities in maternal healthcare. Using critical race theory and the agency-identity model, this study examined how pregnant Black women communicated agency and perceived the impact of race in interactions with medical practitioners. Thirty Black women were interviewed about how they communicated with U.S. medical practitioners during pregnancy. Their responses revealed they used preemptive stereotype shields, self-agency, and information seeking on digital platforms to enhance interactions with practitioners. Also, some women argued for race-centered care and offered insights to Black mothers and to medical practitioners. Conversely, some women were uncertain about the effect of race on their care, while others wanted complete racial neutrality in their treatment. Nevertheless, this study indicates that race impacts maternal healthcare and expands understanding of stereotype threat, the sociocultural agency identity, and racial neutrality. Finally, the study may be used to support future health communication interventions regarding maternal care.
{"title":"When race and agency collide: examining pregnant black women’s experiences in healthcare","authors":"Kallia O. Wright, S. McFarlane, Diane B. Francis","doi":"10.1080/00909882.2022.2083431","DOIUrl":"https://doi.org/10.1080/00909882.2022.2083431","url":null,"abstract":"ABSTRACT Black women are disproportionately affected by racial disparities in maternal healthcare. Using critical race theory and the agency-identity model, this study examined how pregnant Black women communicated agency and perceived the impact of race in interactions with medical practitioners. Thirty Black women were interviewed about how they communicated with U.S. medical practitioners during pregnancy. Their responses revealed they used preemptive stereotype shields, self-agency, and information seeking on digital platforms to enhance interactions with practitioners. Also, some women argued for race-centered care and offered insights to Black mothers and to medical practitioners. Conversely, some women were uncertain about the effect of race on their care, while others wanted complete racial neutrality in their treatment. Nevertheless, this study indicates that race impacts maternal healthcare and expands understanding of stereotype threat, the sociocultural agency identity, and racial neutrality. Finally, the study may be used to support future health communication interventions regarding maternal care.","PeriodicalId":47570,"journal":{"name":"Journal of Applied Communication Research","volume":"23 1","pages":"291 - 308"},"PeriodicalIF":2.3,"publicationDate":"2022-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82198406","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-21DOI: 10.1080/00909882.2022.2063029
Diane B. Francis, Andrew Pilny, C. Zelaya
ABSTRACT Celebrity announcements of diagnoses or deaths often generate talk. In turn, talk can spur health-related behaviors. Yet, very few studies have examined interpersonal talk about cancer as an outcome of celebrity announcements about health. Furthermore, questions remain about the theoretical predictors of such interpersonal communication. The present study investigated individual and network-level factors associated with interpersonal talk about cancer among Black women following the death of Aretha Franklin. Findings from a cross-sectional survey (N = 239) indicated that more than 40% of women talked about cancer, and more than half expressed intentions to talk about cancer with their family and friends. Network-level factors (health mavenism, network heterogeneity) were significantly associated with actual and intended interpersonal cancer talk. Of the individual-level predictors, emotional reactions were significantly related to actual and intended interpersonal communication. Understanding theoretical predictors of interpersonal cancer talk could lead to better structurally centered capacity-building strategies to mobilize peer-to-peer sharing among network-engaged Black women.
{"title":"Predicting interpersonal cancer talk among Black women in the United States following Aretha Franklin’s death: The role of network-level factors","authors":"Diane B. Francis, Andrew Pilny, C. Zelaya","doi":"10.1080/00909882.2022.2063029","DOIUrl":"https://doi.org/10.1080/00909882.2022.2063029","url":null,"abstract":"ABSTRACT Celebrity announcements of diagnoses or deaths often generate talk. In turn, talk can spur health-related behaviors. Yet, very few studies have examined interpersonal talk about cancer as an outcome of celebrity announcements about health. Furthermore, questions remain about the theoretical predictors of such interpersonal communication. The present study investigated individual and network-level factors associated with interpersonal talk about cancer among Black women following the death of Aretha Franklin. Findings from a cross-sectional survey (N = 239) indicated that more than 40% of women talked about cancer, and more than half expressed intentions to talk about cancer with their family and friends. Network-level factors (health mavenism, network heterogeneity) were significantly associated with actual and intended interpersonal cancer talk. Of the individual-level predictors, emotional reactions were significantly related to actual and intended interpersonal communication. Understanding theoretical predictors of interpersonal cancer talk could lead to better structurally centered capacity-building strategies to mobilize peer-to-peer sharing among network-engaged Black women.","PeriodicalId":47570,"journal":{"name":"Journal of Applied Communication Research","volume":"35 1","pages":"533 - 550"},"PeriodicalIF":2.3,"publicationDate":"2022-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89541734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-04DOI: 10.1080/00909882.2022.2033298
Satveer Kaur-Gill
ABSTRACT In seeking ground-up understandings of heart health disparities facing low-income Malay women in Singapore, this paper locates their meanings of heart health. Their health narratives reveal the insidious communicative and structural barriers women face. The findings show how shame, conceptualized as malu, remains a barrier to accessing health and help structures. Everyday food insecurity and stress from caregiving while in impoverishment also undermine heart health equity. The intersections of gender and class reveal how caregiving can have a crippling effect on health outcomes in the low-income context. Low-income women face multiple burdens that impede heart health care and management. Women's heart health interventions should heed how a culture of shame and structural manifestations of stress and food insecurity prevent women in low-income settings from seeking equitable health opportunities.
{"title":"The meanings of heart health among low-income Malay women in Singapore: narratives of food insecurity, caregiving stressors, and shame","authors":"Satveer Kaur-Gill","doi":"10.1080/00909882.2022.2033298","DOIUrl":"https://doi.org/10.1080/00909882.2022.2033298","url":null,"abstract":"ABSTRACT In seeking ground-up understandings of heart health disparities facing low-income Malay women in Singapore, this paper locates their meanings of heart health. Their health narratives reveal the insidious communicative and structural barriers women face. The findings show how shame, conceptualized as malu, remains a barrier to accessing health and help structures. Everyday food insecurity and stress from caregiving while in impoverishment also undermine heart health equity. The intersections of gender and class reveal how caregiving can have a crippling effect on health outcomes in the low-income context. Low-income women face multiple burdens that impede heart health care and management. Women's heart health interventions should heed how a culture of shame and structural manifestations of stress and food insecurity prevent women in low-income settings from seeking equitable health opportunities.","PeriodicalId":47570,"journal":{"name":"Journal of Applied Communication Research","volume":"196 1","pages":"111 - 128"},"PeriodicalIF":2.3,"publicationDate":"2022-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74514924","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-04DOI: 10.1080/00909882.2022.2052627
M. Dutta
{"title":"De-centering the whiteness of applied communication research: some editorial strategies","authors":"M. Dutta","doi":"10.1080/00909882.2022.2052627","DOIUrl":"https://doi.org/10.1080/00909882.2022.2052627","url":null,"abstract":"","PeriodicalId":47570,"journal":{"name":"Journal of Applied Communication Research","volume":"1 1","pages":"109 - 110"},"PeriodicalIF":2.3,"publicationDate":"2022-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89938703","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-02DOI: 10.1080/00909882.2022.2044503
Yachao Li, Jennifer A. Samp
ABSTRACT Guided by the Theory of Coming Out Message Production and the Constitutive Model of Coming Out, this study explores how negative COVID-19 experiences (adverse impacts of the pandemic) moderate the effects of cognitive factors (disclosure goals, relational power, and internalized homophobia) on sexual orientation disclosure, and the effects of disclosure on mental health. Results (N = 403 U.S. LGBQ adults) showed that as adverse impacts of the pandemic increased, the positive relationship between disclosure goals and sexual orientation disclosure decreased, but the negative association between internalized homophobia and disclosure increased. Higher disclosure levels predicted lower depression one month later, only when participants reported lower negative impacts of the pandemic. Theoretical accounts for coming out message processes should consider both environmental and cognitive factors and differentiate their distinct roles in predicting disclosure messages. Moreover, the positive impacts of effective coming out seem to disappear when the pandemic heavily impacts LGBQ people’s daily lives.
{"title":"The impact of the COVID-19 pandemic on sexual orientation disclosure and post-disclosure depression among U.S. LGBQ individuals","authors":"Yachao Li, Jennifer A. Samp","doi":"10.1080/00909882.2022.2044503","DOIUrl":"https://doi.org/10.1080/00909882.2022.2044503","url":null,"abstract":"ABSTRACT Guided by the Theory of Coming Out Message Production and the Constitutive Model of Coming Out, this study explores how negative COVID-19 experiences (adverse impacts of the pandemic) moderate the effects of cognitive factors (disclosure goals, relational power, and internalized homophobia) on sexual orientation disclosure, and the effects of disclosure on mental health. Results (N = 403 U.S. LGBQ adults) showed that as adverse impacts of the pandemic increased, the positive relationship between disclosure goals and sexual orientation disclosure decreased, but the negative association between internalized homophobia and disclosure increased. Higher disclosure levels predicted lower depression one month later, only when participants reported lower negative impacts of the pandemic. Theoretical accounts for coming out message processes should consider both environmental and cognitive factors and differentiate their distinct roles in predicting disclosure messages. Moreover, the positive impacts of effective coming out seem to disappear when the pandemic heavily impacts LGBQ people’s daily lives.","PeriodicalId":47570,"journal":{"name":"Journal of Applied Communication Research","volume":"56 1","pages":"515 - 532"},"PeriodicalIF":2.3,"publicationDate":"2022-03-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83919717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-01DOI: 10.1080/00909882.2022.2043557
Y. Dai, Ji won Kim, Wufan Jia
ABSTRACT Panic buying frequently occurs in health pandemics, disturbing both the market and people’s lives. The situation is exacerbated by the easy spread of misinformation online. With a web-based experiment, the present study examined how user-generated anti-panic buying messages online could be leveraged to combat panic buying. It was found that user comments discussing how panic buying affects the lives of less advantaged social groups on social media, as well as high social endorsement of the comment, significantly reduced readers’ derogation of the comment, thereby increasing negative attitudes toward panic buying and lowering intention to engage in it. The message format (narrative vs. non-narrative), however, did not influence the amount of impact it had on participants’ attitude and purchase intentions. The findings contribute to research on message-based and heuristic-based persuasion processes in reading reactance-inducing messages online and guide the design of persuasive messages to reduce panic buying during health pandemics.
{"title":"Health pandemic in the era of (mis)information: examining the utility of using victim narrative and social endorsement of user-generated content to reduce panic buying in the U.S.","authors":"Y. Dai, Ji won Kim, Wufan Jia","doi":"10.1080/00909882.2022.2043557","DOIUrl":"https://doi.org/10.1080/00909882.2022.2043557","url":null,"abstract":"ABSTRACT Panic buying frequently occurs in health pandemics, disturbing both the market and people’s lives. The situation is exacerbated by the easy spread of misinformation online. With a web-based experiment, the present study examined how user-generated anti-panic buying messages online could be leveraged to combat panic buying. It was found that user comments discussing how panic buying affects the lives of less advantaged social groups on social media, as well as high social endorsement of the comment, significantly reduced readers’ derogation of the comment, thereby increasing negative attitudes toward panic buying and lowering intention to engage in it. The message format (narrative vs. non-narrative), however, did not influence the amount of impact it had on participants’ attitude and purchase intentions. The findings contribute to research on message-based and heuristic-based persuasion processes in reading reactance-inducing messages online and guide the design of persuasive messages to reduce panic buying during health pandemics.","PeriodicalId":47570,"journal":{"name":"Journal of Applied Communication Research","volume":"146 1","pages":"551 - 571"},"PeriodicalIF":2.3,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76081299","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}