The government in emerging economies often moves firstly in issuing regulations to push the firms follow some social commitments. Natural resource-based firms in Indonesia are the first movers to be required for mandatory CSR disclosure. This study explores how the efficiency of those firms was affected under such the regulations. The sample includes Indonesian firms listed on the Indonesia stock exchange in 2009–2019, and the data is analysed by data envelopment analysis and difference-in-differences method with 506 treatment and 2,536 control firm-year observations. The results express the positive impact of mandatory CSR disclosure on firm efficiency. This study also suggests the policy makers to provide clear standards in regulations, and consider expanding the applicable objects. Managers should utilize this regulation as an effective tool to develop and manage the companies’ annual plan, and improve firm performance.
{"title":"THE IMPACT OF MANDATORY CSR DISCLOSURE ON FIRM EFFICIENCY IN AN EMERGING COUNTRY","authors":"Thi-Khanh Kieu, Cong-Hoang Nguyen, Shu Wu","doi":"10.3846/jbem.2022.18201","DOIUrl":"https://doi.org/10.3846/jbem.2022.18201","url":null,"abstract":"The government in emerging economies often moves firstly in issuing regulations to push the firms follow some social commitments. Natural resource-based firms in Indonesia are the first movers to be required for mandatory CSR disclosure. This study explores how the efficiency of those firms was affected under such the regulations. The sample includes Indonesian firms listed on the Indonesia stock exchange in 2009–2019, and the data is analysed by data envelopment analysis and difference-in-differences method with 506 treatment and 2,536 control firm-year observations. The results express the positive impact of mandatory CSR disclosure on firm efficiency. This study also suggests the policy makers to provide clear standards in regulations, and consider expanding the applicable objects. Managers should utilize this regulation as an effective tool to develop and manage the companies’ annual plan, and improve firm performance.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":"55 1","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90657501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The CEE stock markets are more and more integrated in the European financial markets. The growth of the integration of financial markets favours the volatility and return spillover between them. The current study analyses the volatility spillover among the stock markets in the countries from Central and East Europe (CEE) and Germany and France with the aim to identify the possibilities of reduction of a portfolio risk. A special attention is granted to the analysis during the pandemic caused by COVID-19. The time-varying parameter vector autoregressive (TVP-VAR) model on which is based the methodology proposed by Antonakakis and Gabauer (2017) is used to estimate the evolution in time of volatility spillover. The empirical results obtained for the period January 2001 – September 2021 highlight the increase in volatility spillover between the countries analysed when the pandemic caused by COVID-19 was confirmed. The lack of volatility integration of the markets analysed enables the making of arbitrages in order to reduce the risk of a portfolio. The results obtained are important in the management of financial asset portfolios.
{"title":"VOLATILITY SPILLOVER BETWEEN GERMANY, FRANCE, AND CEE STOCK MARKETS","authors":"V. Chirilă, C. Chirilă","doi":"10.3846/jbem.2022.18194","DOIUrl":"https://doi.org/10.3846/jbem.2022.18194","url":null,"abstract":"The CEE stock markets are more and more integrated in the European financial markets. The growth of the integration of financial markets favours the volatility and return spillover between them. The current study analyses the volatility spillover among the stock markets in the countries from Central and East Europe (CEE) and Germany and France with the aim to identify the possibilities of reduction of a portfolio risk. A special attention is granted to the analysis during the pandemic caused by COVID-19. The time-varying parameter vector autoregressive (TVP-VAR) model on which is based the methodology proposed by Antonakakis and Gabauer (2017) is used to estimate the evolution in time of volatility spillover. The empirical results obtained for the period January 2001 – September 2021 highlight the increase in volatility spillover between the countries analysed when the pandemic caused by COVID-19 was confirmed. The lack of volatility integration of the markets analysed enables the making of arbitrages in order to reduce the risk of a portfolio. The results obtained are important in the management of financial asset portfolios.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":"37 1","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73505105","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Recently, investors’ growing awareness of environmental concerns has prompted many businesses to implement green policies and procedures. Investors’ reactions to firms’ environmental efforts vary across different industries. However, few empirical studies have addressed these differences, especially in Japan – the third-largest sustainable investor in the world. Using data from Japanese food and automotive industries, this research examined sector-specific differences in investors’ reactions to firms’ environmental performance, indicated by environmentally friendly news releases, using a short-term event study and Student’s t-tests. Results indicated that investors respond negatively to environmental activities in the food and automobile sectors, supporting neo-classical theory. The data also imply that, in Japan, industry variances have a neutral effect on short-term performance but a significant long-term effect. In addition, long-term investor responses to environmentally friendly news in the food sector are more unfavorable than in the automobile industry. This study has implications for policymakers and managers.
{"title":"DO INVESTORS’ REACTIONS TO ENVIRONMENTALLY FRIENDLY NEWS ANNOUNCEMENTS DIFFER ACROSS INDUSTRIES? A COMPARATIVE ANALYSIS OF JAPAN’S FOOD AND AUTOMOTIVE INDUSTRIES","authors":"Miho Murashima","doi":"10.3846/jbem.2022.18244","DOIUrl":"https://doi.org/10.3846/jbem.2022.18244","url":null,"abstract":"Recently, investors’ growing awareness of environmental concerns has prompted many businesses to implement green policies and procedures. Investors’ reactions to firms’ environmental efforts vary across different industries. However, few empirical studies have addressed these differences, especially in Japan – the third-largest sustainable investor in the world. Using data from Japanese food and automotive industries, this research examined sector-specific differences in investors’ reactions to firms’ environmental performance, indicated by environmentally friendly news releases, using a short-term event study and Student’s t-tests. Results indicated that investors respond negatively to environmental activities in the food and automobile sectors, supporting neo-classical theory. The data also imply that, in Japan, industry variances have a neutral effect on short-term performance but a significant long-term effect. In addition, long-term investor responses to environmentally friendly news in the food sector are more unfavorable than in the automobile industry. This study has implications for policymakers and managers.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":"157 1","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72997313","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Arunas Augustinaitis, J. Kaivo‐oja, Theresa Lauraéus, A. Kiškienė, Levan Bzhalava, Steffen Roth
This article provides data-driven analyses of Lithuanian foreign trade activities. We combine Herfindahl-Hirschman Index (HHI) and Lauraéus-Kaivo-oja Index (LKI) measures to identify key changes and trends in export and import structures of the Lithuanian economy. The findings suggest that the export and import portfolios of the Lithuanian economy have been successfully diversified and the Lithuanian Smart Specialisation Strategy (S3) successful implemented in years 2015 through 2020. Presented in the form of HHI and LKI time series, our findings and the corresponding conclusions will be relevant to both the Lithuanian export and import industry and to industrial and economic policymakers in Lithuania and in international export and import agencies.
{"title":"EVALUATION OF THE IMPLEMENTATION OF SMART SPECIALISATION STRATEGY IN LITHUANIAN INDUSTRY","authors":"Arunas Augustinaitis, J. Kaivo‐oja, Theresa Lauraéus, A. Kiškienė, Levan Bzhalava, Steffen Roth","doi":"10.3846/jbem.2022.18295","DOIUrl":"https://doi.org/10.3846/jbem.2022.18295","url":null,"abstract":"This article provides data-driven analyses of Lithuanian foreign trade activities. We combine Herfindahl-Hirschman Index (HHI) and Lauraéus-Kaivo-oja Index (LKI) measures to identify key changes and trends in export and import structures of the Lithuanian economy. The findings suggest that the export and import portfolios of the Lithuanian economy have been successfully diversified and the Lithuanian Smart Specialisation Strategy (S3) successful implemented in years 2015 through 2020. Presented in the form of HHI and LKI time series, our findings and the corresponding conclusions will be relevant to both the Lithuanian export and import industry and to industrial and economic policymakers in Lithuania and in international export and import agencies.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":"282 3 1","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86602398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Entrepreneurship has become an important tool for job creation, economic growth, improvements in productivity and production, and innovation. Therefore, key country and individual-level factors driving entrepreneurship have been explored in the related literature. Furthermore, entrepreneurial education has been extensively scheduled in primary, secondary, and tertiary education programs by many countries. This study explores the impact of entrepreneurial education at primary and secondary education levels, higher education levels, and general education levels on early-stage entrepreneurial activity in selected high-income countries over the period of 2003 to 2018, through panel cointegration and causality analyses. Causality analysis revealed that entrepreneurial education and general education had a significant impact on earlystage entrepreneurial activity in the short run. The cointegration analysis disclosed that both entrepreneurial education at basic and higher education levels, respectively general education level positively affected the early-stage entrepreneurial activity in the long run.
{"title":"THE IMPACT OF ENTREPRENEURIAL EDUCATION AND EDUCATIONAL ATTAINMENT ON ENTREPRENEURIAL ACTIVITY: EVIDENCE FROM SELECTED HIGH-INCOME ECONOMIES","authors":"Yılmaz Bayar, G. Sart, M. Gavriletea, M. Coroș","doi":"10.3846/jbem.2022.17840","DOIUrl":"https://doi.org/10.3846/jbem.2022.17840","url":null,"abstract":"Entrepreneurship has become an important tool for job creation, economic growth, improvements in productivity and production, and innovation. Therefore, key country and individual-level factors driving entrepreneurship have been explored in the related literature. Furthermore, entrepreneurial education has been extensively scheduled in primary, secondary, and tertiary education programs by many countries. This study explores the impact of entrepreneurial education at primary and secondary education levels, higher education levels, and general education levels on early-stage entrepreneurial activity in selected high-income countries over the period of 2003 to 2018, through panel cointegration and causality analyses. Causality analysis revealed that entrepreneurial education and general education had a significant impact on earlystage entrepreneurial activity in the short run. The cointegration analysis disclosed that both entrepreneurial education at basic and higher education levels, respectively general education level positively affected the early-stage entrepreneurial activity in the long run.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":"28 1","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85132935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Corporate management is often accused of short-term oriented behaviour related to R&D expenditures. This study analyses the influence of R&D volatility and R&D intensity on the market capitalization of pharmaceutical and medical research companies from Europe, considering the institutional context and several firm characteristics. Panel regression estimations on a sample of 217 companies for 2014–2019 indicate that R&D volatility adversely affects market value. The analysis is conducted on the entire sample and on sub-samples determined based on the positive and negative values of the R&D volatility. This differentiates between the continuous and the disrupting effect of R&D activities and the firm’s shift between exploratory and exploitative innovations. The positive volatility sub-sample provides consistent evidence of a significant negative influence of the R&D volatility on the market value. For the negative volatility sub-sample, R&D intensity and its interaction with R&D volatility have a significant positive effect, consistent over the alternative estimations. We conclude that the market influence of the R&D expenditure is related to the sign of volatility and depends on the proportion of R&D expenditure, especially when the volatility is negative. Our findings provide valuable insights for managers, investors, analysts, and other stakeholders about the market reaction to R&D volatility.
{"title":"FINANCIAL MARKET REACTION TO R&D VOLATILITY IN THE PHARMACEUTICAL INDUSTRY. A MULTI-COUNTRY STUDY","authors":"M. Mironiuc, M. Huian, Alina Țaran, Mihaela Curea","doi":"10.3846/jbem.2022.17844","DOIUrl":"https://doi.org/10.3846/jbem.2022.17844","url":null,"abstract":"Corporate management is often accused of short-term oriented behaviour related to R&D expenditures. This study analyses the influence of R&D volatility and R&D intensity on the market capitalization of pharmaceutical and medical research companies from Europe, considering the institutional context and several firm characteristics. Panel regression estimations on a sample of 217 companies for 2014–2019 indicate that R&D volatility adversely affects market value. The analysis is conducted on the entire sample and on sub-samples determined based on the positive and negative values of the R&D volatility. This differentiates between the continuous and the disrupting effect of R&D activities and the firm’s shift between exploratory and exploitative innovations. The positive volatility sub-sample provides consistent evidence of a significant negative influence of the R&D volatility on the market value. For the negative volatility sub-sample, R&D intensity and its interaction with R&D volatility have a significant positive effect, consistent over the alternative estimations. We conclude that the market influence of the R&D expenditure is related to the sign of volatility and depends on the proportion of R&D expenditure, especially when the volatility is negative. Our findings provide valuable insights for managers, investors, analysts, and other stakeholders about the market reaction to R&D volatility.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":"10 1","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91274290","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Michail Pazarskis, Nikolaos Giovanis, Andreas G. Koutoupis, Aikaterini Chasiotou
This study examines the merger decisions from a sample of Greek listed companies in the economic crisis period and shortly after its end, by employing various quantitative and qualitative variables of mergers that signalize different levels of risk. The results revealed that the performance subsequent of mergers is not significantly different for the merged companies. But in comparison to control sample of companies without mergers for the examined period, the results reveal that merger transactions signalize a more stable profitability and better performance for the companies with mergers. Furthermore, merger events signalize different performance levels during and after the crisis: mergers that took place when there was no economic crisis are far more profitable and lead to better performance from mergers during the period of economic crisis. Last, regarding the industry relatedness of the merged firms, the industry type and the merger combination of merged companies, there is not any impact from them on the post-merger performance in the examined accounting measures. The study proposes for companies that during crisis periods maybe merger be the only way to survive and provide a stable profitability and accounting performance for shareholders.
{"title":"MERGER DECISIONS, ACCOUNTING INFORMATION AND PERFORMANCE STABILITY INSIDE AND OUTSIDE OF ECONOMIC CRISIS PERIODS: EVIDENCE FROM GREECE","authors":"Michail Pazarskis, Nikolaos Giovanis, Andreas G. Koutoupis, Aikaterini Chasiotou","doi":"10.3846/jbem.2022.17697","DOIUrl":"https://doi.org/10.3846/jbem.2022.17697","url":null,"abstract":"This study examines the merger decisions from a sample of Greek listed companies in the economic crisis period and shortly after its end, by employing various quantitative and qualitative variables of mergers that signalize different levels of risk. The results revealed that the performance subsequent of mergers is not significantly different for the merged companies. But in comparison to control sample of companies without mergers for the examined period, the results reveal that merger transactions signalize a more stable profitability and better performance for the companies with mergers. Furthermore, merger events signalize different performance levels during and after the crisis: mergers that took place when there was no economic crisis are far more profitable and lead to better performance from mergers during the period of economic crisis. Last, regarding the industry relatedness of the merged firms, the industry type and the merger combination of merged companies, there is not any impact from them on the post-merger performance in the examined accounting measures. The study proposes for companies that during crisis periods maybe merger be the only way to survive and provide a stable profitability and accounting performance for shareholders.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":"67 1","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78334485","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Supanika Leurcharusmee, Paravee Maneejuk, W. Yamaka, Nalitra Thaiprasert, Nathapong Tuntichiranon
Micro and small enterprises (MSEs) are important to the local economy and are the most crucial source of employment in Thailand. Using the three-round survey data, we assess the impact of COVID-19 on the survival probability of MSEs in the tourism and manufacturing sectors. Enterprise characteristics such as owner characteristics, employment and business strategies are examined as potential factors to mitigate or stimulate business failures. The Cox proportional hazards model and Kaplan–Meier estimator are employed. Our findings reveal that the survival probability paths from the three rounds of survey show a gradual decrease of survival probability from the first week of interview and approximately 50% of MSEs could not survive longer than 52 weeks during the COVID-19 pandemic. We also find that the survival of MSEs mainly depends on location, number of employees, and business model adjustment, namely operation with social distancing and online marketing. Particularly, retaining employees and not reducing the working hours are one of the key factors increasing the survivability of MSEs. However, the longer length of the crisis reduces the contribution of these key factors. The longer the period of the COVID-19 pandemic, the lower the chance of MSEs survivability.
{"title":"SURVIVAL ANALYSIS OF THAI MICRO AND SMALL ENTERPRISES DURING THE COVID-19 PANDEMIC","authors":"Supanika Leurcharusmee, Paravee Maneejuk, W. Yamaka, Nalitra Thaiprasert, Nathapong Tuntichiranon","doi":"10.3846/jbem.2022.17875","DOIUrl":"https://doi.org/10.3846/jbem.2022.17875","url":null,"abstract":"Micro and small enterprises (MSEs) are important to the local economy and are the most crucial source of employment in Thailand. Using the three-round survey data, we assess the impact of COVID-19 on the survival probability of MSEs in the tourism and manufacturing sectors. Enterprise characteristics such as owner characteristics, employment and business strategies are examined as potential factors to mitigate or stimulate business failures. The Cox proportional hazards model and Kaplan–Meier estimator are employed. Our findings reveal that the survival probability paths from the three rounds of survey show a gradual decrease of survival probability from the first week of interview and approximately 50% of MSEs could not survive longer than 52 weeks during the COVID-19 pandemic. We also find that the survival of MSEs mainly depends on location, number of employees, and business model adjustment, namely operation with social distancing and online marketing. Particularly, retaining employees and not reducing the working hours are one of the key factors increasing the survivability of MSEs. However, the longer length of the crisis reduces the contribution of these key factors. The longer the period of the COVID-19 pandemic, the lower the chance of MSEs survivability.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":"125 1","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78454303","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
V. Panchenko, Roksolana Ivanova, O. Viunyk, Ilona Androshchuk, O. Guk
The main purpose of the study is to form a methodological approach to the management system of innovative activities at enterprises in the context of their economic development. To achieve this purpose, a methodical approach was formed containing a certain set of methods, the main of which is the methodology of functional modeling and graphic representation – IDEF0. As a result, the main decompositions of our model were presented with the proposed ways to improve the management system of innovative activities at the enterprise, taking into account the main goals of economic development. Our study was presented in the work of several companies in Eastern Europe to identify its effectiveness and convenience. The flexibility of the model makes it possible to effectively apply it in the practical activities of many enterprises. The originality of the research results implies the application of the existing methodology in a new area for it, namely in the management system of innovative activities and innovative development of the enterprise. The study has several limitations, which are primarily related to the fact that, due to the conditions of the pandemic, its practical application took place exclusively at Ukrainian enterprises.
{"title":"FORMING A METHODOLOGICAL APPROACH TO THE MANAGEMENT SYSTEM OF INNOVATIVE ACTIVITIES AT ENTERPRISES IN CONDITIONS OF ECONOMIC DEVELOPMENT","authors":"V. Panchenko, Roksolana Ivanova, O. Viunyk, Ilona Androshchuk, O. Guk","doi":"10.3846/jbem.2022.17804","DOIUrl":"https://doi.org/10.3846/jbem.2022.17804","url":null,"abstract":"The main purpose of the study is to form a methodological approach to the management system of innovative activities at enterprises in the context of their economic development. To achieve this purpose, a methodical approach was formed containing a certain set of methods, the main of which is the methodology of functional modeling and graphic representation – IDEF0. As a result, the main decompositions of our model were presented with the proposed ways to improve the management system of innovative activities at the enterprise, taking into account the main goals of economic development. Our study was presented in the work of several companies in Eastern Europe to identify its effectiveness and convenience. The flexibility of the model makes it possible to effectively apply it in the practical activities of many enterprises. The originality of the research results implies the application of the existing methodology in a new area for it, namely in the management system of innovative activities and innovative development of the enterprise. The study has several limitations, which are primarily related to the fact that, due to the conditions of the pandemic, its practical application took place exclusively at Ukrainian enterprises.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":"70 1","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83274004","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper addresses the existing methodological gap in assessing service modularity level. The study uses a qualitative approach and develops a technique to quickly and cost-effectively determine service modularity level. The theoretical framework builds on the principles of measurement theory, evaluation theory, and multicriteria analysis (MCA). To test the developed technique, an exploratory case study was conducted focusing on three service companies in Lithuania. Data were collected by interviewing key informants using the proposed instrument. The collected data were analysed and linked to the developed multidimensional scale for measuring the service modularity level. The obtained results support the view that qualitative evaluation can be an alternative for calculating modularity indices in the field of service modularity. The paper provides a practical tool for service modularity assessment for service industry practitioners to accelerate decision-making. The study contributes to the field of service modularity by delivering insights into assessing service modularity level. These insights are particularly important because the literature on measuring modularity level in services has been quite scarce.
{"title":"DEVELOPING A NEW TECHNIQUE FOR DETERMINING SERVICE MODULARITY LEVEL","authors":"Jurga Vestertė, Ilona Skačkauskienė","doi":"10.3846/jbem.2022.17800","DOIUrl":"https://doi.org/10.3846/jbem.2022.17800","url":null,"abstract":"This paper addresses the existing methodological gap in assessing service modularity level. The study uses a qualitative approach and develops a technique to quickly and cost-effectively determine service modularity level. The theoretical framework builds on the principles of measurement theory, evaluation theory, and multicriteria analysis (MCA). To test the developed technique, an exploratory case study was conducted focusing on three service companies in Lithuania. Data were collected by interviewing key informants using the proposed instrument. The collected data were analysed and linked to the developed multidimensional scale for measuring the service modularity level. The obtained results support the view that qualitative evaluation can be an alternative for calculating modularity indices in the field of service modularity. The paper provides a practical tool for service modularity assessment for service industry practitioners to accelerate decision-making. The study contributes to the field of service modularity by delivering insights into assessing service modularity level. These insights are particularly important because the literature on measuring modularity level in services has been quite scarce.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":"15 1","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85420341","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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