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Unlocking the sustainability of medium enterprises: A framework for reducing cognitive biases in sustainable performance management 解锁中型企业的可持续性:减少可持续绩效管理认知偏差的框架
4区 管理学 Q2 MANAGEMENT Pub Date : 2023-10-03 DOI: 10.1017/jmo.2023.55
Matteo Cristofaro, Pier Luigi Giardino, Riccardo Camilli, Ivo Hristov
Abstract Medium Enterprises (MEs) are significant contributors to global economic development. Integrating sustainability practices in their business can support MEs worldwide to become more sustainable, improving companies’ performance and stakeholders’ expectations. Nevertheless, few MEs adopt sustainable practices. Following Behavioral Decision Theory and Behavioral Strategy literature, we argue that this can be associated with their managers’ decision-making processes – apart from not possessing considerable resources like large companies. Via a mixed-method research design involving 277 Italian ME managers, we investigate the cognitive biases that hinder the development of a sustainable performance management system (SPMS) in MEs. We found the most prominent biases influencing SPMS development. Then, we developed a ‘SPMS de-biasing funnel’ framework. We propose some corrective actions to reduce the impact of the most critical cognitive biases that influence SPMS development, allowing related beneficial potential outcomes.
中小企业是全球经济发展的重要贡献者。将可持续发展实践融入其业务可以支持全球的中小企业变得更加可持续,提高公司绩效和利益相关者的期望。然而,很少有中小企业采用可持续的做法。根据行为决策理论和行为战略文献,我们认为这可能与他们的管理者的决策过程有关-除了不像大公司那样拥有相当大的资源。通过一项涉及277名意大利中小企业管理者的混合方法研究设计,我们调查了阻碍中小企业可持续绩效管理系统(SPMS)发展的认知偏差。我们发现了影响SPMS发展的最突出的偏见。然后,我们开发了一个“SPMS去偏漏斗”框架。我们提出了一些纠正措施,以减少影响SPMS发展的最关键的认知偏差的影响,从而实现相关的有益的潜在结果。
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引用次数: 0
A critical review of status quo and future directions of owner dynamic capabilities: Dimensions and key factors 业主动态能力的现状与未来发展:维度与关键因素
4区 管理学 Q2 MANAGEMENT Pub Date : 2023-10-03 DOI: 10.1017/jmo.2023.56
Zidan Tian, Ting Wang, Qinghua He
Abstract Existing studies agree that owner dynamic capabilities are crucial in dynamic environments. Based on a systematic literature review of 44 research with CiteSpace and the content analysis method, this study aims to elucidate the dimensions and key factors of owner dynamic capabilities. Owner dynamic capabilities are studied in the context of a construction project due to their resource-constrained, goal-urgent, and uncertainty characteristics. Cognition capabilities, resilient change management capabilities, integrated organization capabilities, and strategic innovation capabilities are identified as the dimensions. Critical factors have also been analyzed at different levels. This study proposes a discriminatory framework of owner dynamic capabilities that combined organizational ambidexterity and resilience. Moreover, this study contributes to the clarification of the concept of owner dynamic capabilities and the enrichment of their knowledge hierarchy. Practitioners can track the main contradictions that owners are currently facing against the actual situation and seek strategies.
现有研究一致认为,在动态环境中,所有者的动态能力至关重要。本文通过对44篇文献的系统梳理,结合内容分析法,对企业所有者动态能力的维度和关键因素进行了分析。由于业主的资源约束性、目标迫切性和不确定性等特点,本文在建设项目背景下对业主动态能力进行了研究。认知能力、弹性变革管理能力、整合组织能力和战略创新能力被确定为维度。对关键因素也进行了不同层次的分析。本研究提出了一个结合组织双元性和弹性的所有者动态能力的歧视性框架。此外,本研究有助于厘清业主动态能力的概念,丰富其知识层次。从业者可以结合实际情况跟踪业主目前面临的主要矛盾,寻求对策。
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引用次数: 0
Where to start? Exploring how sustainable startups integrate sustainability impact assessment within their entrepreneurial process 从哪里开始呢?探索可持续创业公司如何在其创业过程中整合可持续发展影响评估
4区 管理学 Q2 MANAGEMENT Pub Date : 2023-09-20 DOI: 10.1017/jmo.2023.46
Alice Carle, Thierry Rayna
Abstract While startups are acknowledged for their potential to address sustainability issues, little is known on how to assess their impact, given the uncertainty they deal with and their lack of resources. This paper investigates the ones that are supposed to be ‘best-in-class’ in that matter, that is, startups targeting sustainability, in order to explore how they integrate sustainability impact assessment in their entrepreneurial process. We conducted a multiple case study of eight sustainable startups, based on a 2-year longitudinal research in their incubator to gather multiple sources of information. Our results revealed that the integration of the triple bottom line in the entrepreneurial process has a major effect on startups’ sustainability impact assessment practices. ‘Born-sustainable startups’, which have aimed for the triple bottom line since idea generation, have more robust tools and routines than ‘Transitioned sustainable startups’, which integrated the triple bottom line during prototype/validation.
虽然初创公司在解决可持续发展问题方面的潜力得到了公认,但由于它们面临的不确定性和资源的缺乏,人们对如何评估它们的影响知之甚少。本文调查了那些在这方面应该是“同类最佳”的公司,即以可持续发展为目标的初创公司,以探索他们如何在创业过程中整合可持续发展影响评估。我们对八家可持续创业公司进行了多案例研究,基于对其孵化器进行的为期两年的纵向研究,以收集多种信息来源。研究结果表明,创业过程中三重底线的整合对创业公司的可持续性影响评估实践具有重要影响。“天生可持续发展的初创公司”从创意产生起就以三重底线为目标,比“转型可持续发展的初创公司”拥有更强大的工具和程序,后者在原型/验证期间整合了三重底线。
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引用次数: 0
Mindfulness, Emotions and Leadership 正念、情绪和领导力
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2023-05-01 DOI: 10.1017/jmo.2023.26
Oluremi B. Ayoko
The interest in mindfulness practice and research has surged dramatically in the last decade. Especially, practitioners continue to incorporate mindfulness (i.e., the “receptive attention to and awareness of present events and experience” (Brown et al., 2007, p. 212; Quaglia, Brown et al., 2015), into their daily programs to improve organisational functions and processes (Levett et al., 2019). For example, organisations like Google, AstraZeneca and Nike are known for their mindfulness programs and in Australia, companies like Medibank and Smiling Mind (a not-for-profit organisation) are partnering to bring mindfulness to more people. Similarly, mindfulness scholars have multiplied while the literature is rapidly evolving, spreading across disciplines, journals, and other research outlets. In their article, Good and colleagues (2016) reported over 4000 scholarly articles on mindfulness. The above is a testament to the growth of mindfulness practice and research. Mindfulness emerged from the Buddhist mental training that has existed for a few centuries. By the 1970s, it started to capture people’s attention as therapeutic for patients with chronic illness (see Kabat-Zinn, 2003). However, by the 1990s, Weick and Roberts (1993) introduced mindfulness to management literature and by 2023, the research on mindfulness had deepened and gone beyond the mindfulness as sourced from the field of Buddhism (Paul et al., 2013). Bishop and colleagues (2004) describe mindfulness as the highest level of situational awareness and self-awareness and is usually about analysing events without judgment. Generally, it initially refers to stabilising the mind and engaging what is happening in the body by not forgetting or letting it disappear (Kabat–Zinn, 2003). In this regard, mindfulness involves individuals processing their experiences (Brown et al., 2007) by consciously attending to internal thoughts, emotions, or external stimuli. In this regard, self-talk, emotions, impulses to act, and mental images are hallmarks of consciousness. Altogether, mindfulness essentially signifies a quality of consciousness that is open and particularly sensitive toward what is happening in the current or immediate surroundings (See Brown et al., 2007; Dane, 2011), including routine activities (Frigotto et al., 2015). We know mindfulness has a widespread positive impact on human functioning (Brown et al., 2007), such as coping with burnout and improving job satisfaction (Charoensukmongkol, 2013). Empirical research suggests that mindfulness positively impacts cognition, emotions, and behaviour; all of these culminate in improved workplace functioning (Glomb et al., 2011). With regards to the connection between mindfulness and emotions, mindfulness training shortens time to peak arousal in a sample of patients with social anxiety (Goldin & Gross, 2010) while trait mindfulness (a dispositional tendency toward mindfulness, Glomb et al., 2011) dampens an emotional reaction to positive stim
在过去的十年里,人们对正念练习和研究的兴趣急剧上升。特别是,从业者继续将正念(即“对当前事件和经验的接受性关注和意识”)纳入其中(Brown et al., 2007, p. 212;Quaglia, Brown等人,2015),将其纳入日常计划,以改善组织功能和流程(Levett等人,2019)。例如,谷歌、阿斯利康(AstraZeneca)和耐克(Nike)等组织以其正念项目而闻名。在澳大利亚,Medibank和Smiling Mind(一家非营利组织)等公司正在合作,将正念带给更多人。同样,正念学者也在不断增加,而文献也在迅速发展,在各个学科、期刊和其他研究渠道中传播。Good和他的同事(2016)在他们的文章中报告了4000多篇关于正念的学术文章。以上证明了正念练习和研究的增长。正念源于佛教的心理训练,这种训练已经存在了几个世纪。到20世纪70年代,它开始引起人们的注意,作为慢性疾病患者的治疗方法(见Kabat-Zinn, 2003)。然而,到20世纪90年代,Weick和Roberts(1993)将正念引入管理文献,到2023年,对正念的研究已经深入并超越了源自佛教领域的正念(Paul et al., 2013)。Bishop及其同事(2004)将正念描述为最高级别的情境意识和自我意识,通常是不加判断地分析事件。一般来说,它最初指的是通过不忘记或让它消失来稳定思想和参与身体中正在发生的事情(Kabat-Zinn, 2003)。在这方面,正念涉及个体通过有意识地关注内部思想、情绪或外部刺激来处理他们的经历(Brown等人,2007)。在这方面,自言自语、情绪、行动冲动和心理意象都是意识的标志。总的来说,正念本质上意味着一种意识的品质,它是开放的,对当前或直接环境中发生的事情特别敏感(见Brown et al., 2007;Dane, 2011),包括日常活动(Frigotto et al., 2015)。我们知道正念对人类功能有广泛的积极影响(Brown et al., 2007),例如应对倦怠和提高工作满意度(Charoensukmongkol, 2013)。实证研究表明,正念对认知、情绪和行为有积极影响;所有这些最终都会改善工作场所的功能(Glomb et al., 2011)。关于正念和情绪之间的联系,正念训练缩短了社交焦虑患者样本的峰值唤醒时间(Goldin & Gross, 2010),而特质正念(一种倾向于正念的倾向,Glomb et al., 2011)抑制了对积极刺激的情绪反应(见Brown, Goodman & Inzlicht, 2013)。最近的一项荟萃分析显示,正念训练与更少有害和更积极的情绪语调有关(Eberth & Sedlmeier, 2012),这对日常工作环境至关重要。基于正念对组织过程和功能产生积极影响的前提(Brown et al., 2007),本期(29.2)的文章集探讨了正念、情绪和领导力之间的联系。首先,我们提出了一篇主要的受邀文章,“正念和情感:一个五个层次的分析”,作者Ashkanasy和Kay将正念映射到Ashkanasy在工作场所的五个层次的情绪(FLMEW;(见Ashkanasy, 2003a)。
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引用次数: 0
Mindfulness and emotion: a five-level analysis 正念与情感:五个层次的分析
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2023-05-01 DOI: 10.1017/jmo.2023.22
N. Ashkanasy, A. Kay
Abstract Based on the five-level model of emotions in the workplace (FLMEW), we present an analysis of emotion and mindfulness at work. The five levels of emotion are: (1) temporal variations in emotion at the within-person level of analysis, which relate to state mindfulness; (2) stable individual differences in experiencing and expressing emotions at the between-persons level, which correspond with trait mindfulness; (3) perceiving and communicating emotions in dyadic relationships at the inter-personal level, reflecting interpersonal mindfulness; (4) emotional processes and leadership at the group level, which are associated with team mindfulness; and (5) and emotional culture and climate at the organizational level, which relate to organizational mindfulness. We provide a definition of mindfulness at each level. We argue that mindfulness tends to be associated with more positive and less negative affective experience at each level. We highlight practical implications and suggest future research at each level.
摘要基于工作场所情绪五级模型(FLMEW),我们对工作中的情绪和正念进行了分析。情绪的五个层次是:(1)在分析的人内层次上,情绪的时间变化与状态正念有关;(2) 在人与人之间体验和表达情绪的稳定个体差异,这与特质正念相对应;(3) 在人际层面的二元关系中感知和交流情绪,反映人际正念;(4) 团队层面的情绪过程和领导力,与团队正念有关;以及(5)与组织正念相关的组织层面的情感文化和氛围。我们在每一个层面上都提供了正念的定义。我们认为,正念在各个层面上往往与更积极、更少消极的情感体验有关。我们强调了实际意义,并建议未来在各个层面进行研究。
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引用次数: 1
Does maximum emotional intelligence facilitate team organizational citizenship behaviors: A perspective of integrating strategic core roles and multilevel theory 最大情商是否促进团队组织公民行为——基于战略核心角色与多层次理论的整合视角
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2023-02-10 DOI: 10.1017/jmo.2023.5
Huihua Zhang, Rui Li, Ming-Hui Wang
Abstract This study examines how maximum emotional intelligence (EI) members can contribute to the emergence of team-level organizational citizenship behaviors (OCB). Based on integrating a strategic core role and multilevel theory, we developed and tested a model in which the maximum EI score in teams results in intrateam trust and consequently impacts team OCB and examined whether the indirect effect of maximum EI on team OCB through intrateam trust would be moderated by EI diversity and trust divergence in teams. The results from 129 project teams showed that the relationship of maximum EI with team OCB is mediated by intrateam trust and this relationship is stronger for lower levels of EI diversity and trust divergence than for higher levels of diversity and divergence. The findings advance our understanding of the role of EI in team settings. Our research has important implications for organizations attempting to develop the applied value of EI.
摘要本研究考察了最大情商(EI)成员如何对团队级组织公民行为(OCB)的出现做出贡献。在整合战略核心角色和多层次理论的基础上,我们开发并测试了一个模型,在该模型中,团队中的最大EI得分导致团队内部信任,从而影响团队OCB,并检验了最大EI通过团队内部信任对团队OCB的间接影响是否会受到团队中EI多样性和信任差异的调节。来自129个项目团队的结果表明,最大EI与团队OCB的关系是由团队内部信任介导的,并且这种关系在EI多样性和信任分歧水平较低的情况下比在多样性和分歧水平较高的情况下更强。这些发现促进了我们对EI在团队环境中的作用的理解。我们的研究对试图开发EI应用价值的组织具有重要意义。
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引用次数: 0
Showing commitment or incompetence? When and how newcomers’ information seeking elevates (degrades) task-related outcomes – ERRATUM 表现出承诺还是无能?新来者的信息寻求何时以及如何提升(降低)任务相关结果
4区 管理学 Q2 MANAGEMENT Pub Date : 2023-02-02 DOI: 10.1017/jmo.2023.6
Hui Deng, Yihua Zhang, Shaoxue Wu, Wenbing Wu, Dan Ni, Xiaoyan Zhang
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引用次数: 0
Stakeholder perceptions in organizational crisis management: exploring alternative configurations – ERRATUM 利益相关者在组织危机管理中的看法:探索替代配置-勘误
4区 管理学 Q2 MANAGEMENT Pub Date : 2023-01-13 DOI: 10.1017/jmo.2022.96
Orlando E. Contreras-Pacheco, Cyrlene Claasen, Fernando J. Garrigós-Simón
An abstract is not available for this content. As you have access to this content, full HTML content is provided on this page. A PDF of this content is also available in through the ‘Save PDF’ action button.
此内容没有摘要。当您可以访问此内容时,该页上会提供完整的HTML内容。此内容的PDF也可以通过“保存PDF”操作按钮获得。
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引用次数: 0
Can't stop eating my feelings: the maladaptive responses of abused employees toward abusive supervision 无法停止吞噬我的感受:受虐待员工对虐待性监管的不适应反应
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-10-03 DOI: 10.1017/jmo.2022.75
H. Tariq, Asfia Obaid, M. Burhan, Muhammad Subhan, Sumbal Babar
Abstract Although organizational research on abusive supervision and its detrimental effects on individuals and organizations has become increasingly popular, little attention has been paid to the maladaptive responses of subordinates to abusive supervision. We build upon self-regulatory theory to investigate one common but overlooked maladaptive response of subordinates to abusive supervision: subordinate overeating behavior. We conducted a single-source, multi-wave daily diary study on 10 consecutive working days (N = 115 employees and 1150 daily surveys) to investigate the relationship between abusive supervision and overeating behavior via a subordinate's negative mood at the high versus low values of subordinate's recovery experiences. We, from the perspective of self-regulatory impairment, found that a subordinate's perceptions of abusive supervision instill a sense of negative mood, which in turn render a loss of control over his/her behavioral intentions toward overeating behavior. Moreover, the first-stage moderation results demonstrated that recovery experiences at the workplace mitigate the depleting effects of abusive supervision. Abused subordinates are less susceptible to the effects of abusive supervision on overeating behavior via their negative moods when there are greater recovery experiences at the workplace. Implications for theory and practice are discussed.
尽管关于虐待式监督及其对个人和组织的不良影响的组织研究日益流行,但对下属对虐待式监督的不适应反应的关注却很少。我们在自我调节理论的基础上,研究了下属对滥用监管的一种常见但被忽视的不适应反应:下属暴饮暴食行为。本研究采用单源、多波、连续10个工作日的日常日记研究(N = 115名员工,每日调查1150份),通过下属在高、低恢复体验值时的消极情绪,探讨虐待性监督与暴饮暴食行为之间的关系。我们从自我调节障碍的角度发现,下属对虐待监管的感知会逐渐灌输一种消极情绪,从而导致其对暴饮暴食行为的行为意图失去控制。此外,第一阶段的调节结果表明,在工作场所的恢复经验减轻了滥用监管的消耗效应。当受虐待的下属在工作场所有更大的康复经历时,他们不太容易受到虐待监督对暴饮暴食行为的影响,因为他们的负面情绪。讨论了理论和实践意义。
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引用次数: 5
Supervisor role overload and emotional exhaustion as antecedents of supervisor incivility: The role of time consciousness 主管角色超载与情绪耗竭是主管不文明行为的前因:时间意识的作用
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-06-16 DOI: 10.1017/jmo.2022.39
M. Zubair Rafique
Abstract Studies up to great extent have focused on investigating the possible consequences of supervisor incivility in organizations; however, surprisingly very little research has concentrated on its antecedents. Drawing on affective event theory, the aim of this study is to identify how role overload may cause the supervisor behavior uncivil toward their subordinates in the project environment by examining the mediating role of emotional exhaustion and moderating effect of time consciousness. Data were collected from both supervisors and their immediate subordinates from project-based organizations of Pakistan. After data consolidation, the final sample was 296 supervisor–subordinate dyads. The results revealed that supervisor role overload and emotional exhaustion is positively related with supervisor incivility and emotional exhaustion mediates this relationship. Time consciousness moderates the link between supervisor role overload and emotional exhaustion. The practical and theoretical implications of our findings are provided.
研究在很大程度上集中在调查组织中主管不文明的可能后果;然而,令人惊讶的是,很少有研究集中在其前因上。本研究运用情感事件理论,通过考察情绪耗竭的中介作用和时间意识的调节作用,探讨角色超载如何导致项目环境中主管对下属的不文明行为。数据收集自巴基斯坦项目组织的主管及其直接下属。数据整合后,最终样本为296对上下级人员。结果发现,主管角色超载和情绪耗竭与主管不文明行为呈正相关,情绪耗竭在二者之间起中介作用。时间意识调节主管角色超载与情绪耗竭之间的关系。我们的研究结果提供了实践和理论意义。
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引用次数: 2
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Journal of Management & Organization
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