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Understanding stressor–strain relationships during the COVID-19 pandemic: the role of social support, adjustment to remote work, and work–life conflict 了解COVID-19大流行期间的压力-紧张关系:社会支持的作用、对远程工作的适应以及工作-生活冲突
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2021-09-17 DOI: 10.1017/jmo.2021.50
Ward van Zoonen, A. Sivunen, K. Blomqvist, Thomas Olsson, A. Ropponen, Kaisa Henttonen, M. Vartiainen
Abstract This study investigates how the transition to remote work during the coronavirus disease 2019 pandemic is experienced by employees. We investigate to what extent perceived work stressors relate to psychological strain through perceptions of social support, work–life conflict, and adjustment to remote work. The findings expound the mechanisms underlying psychological strain in the context of sudden organizational change. Specifically, this study shows that both challenge stressors and hindrance stressors have negative impact on adjustment to remote work, whereas hindrance stressors are more strongly negatively related to social support. The study further demonstrates that there is hardly any buffering impact of job control, work structuring, and communication technology use on the implications of these work stressors. These findings contribute to our theoretical understanding and provide actionable implications for organizational policies in facilitating employees' adaptation to remote work.
摘要本研究调查了2019冠状病毒病大流行期间员工如何过渡到远程工作。我们通过对社会支持、工作-生活冲突和远程工作适应的感知来调查工作压力源与心理压力的关系。研究结果阐述了组织突然变化背景下心理紧张的潜在机制。具体而言,本研究表明挑战压力源和阻碍压力源对远程工作适应均有负向影响,而阻碍压力源对社会支持的负向影响更为强烈。研究进一步表明,工作控制、工作结构和通信技术的使用对这些工作压力源的影响几乎没有任何缓冲作用。这些发现有助于我们的理论理解,并为促进员工适应远程工作的组织政策提供可操作的启示。
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引用次数: 16
Perceived corporate social responsibility and employee ethical behaviour: do employee commitment and co-worker ethicality matter? 感知企业社会责任和员工道德行为:员工承诺和同事道德重要吗?
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2021-09-06 DOI: 10.1017/jmo.2021.42
C. Sarfo, Jing A. Zhang, P. O’Kane, Nataliya Podgorodnichenko, Kizito Kwabena Osei-Fosu
Abstract Corporate social responsibility (CSR) plays an important role in promoting workplace ethics. However, most research has focused on CSRs’ performance or favourable performance-related behaviour outcomes. Little is known about how individual employees perceive CSR and how this affects their ethical behaviour. This research examines how employees' perceived corporate social responsibility (PCSR) facilitates their ethical behaviour. Specifically, we hypothesise that PCSR influences employee ethical behaviour by enhancing employees' organisational commitment. The relationship between employees' commitment and ethical behaviour is contingent on their co-workers' ethical behaviour. The hypothesised relationships were assessed using partial least squares structural equation modelling with a sample of 300 employees from ‘The Ghana Club 100’ firms. Our findings suggest that employee commitment serves as an effective mechanism through which employees' perception enhances their ethical behaviour. The findings also show that the weaker the co-workers' ethical behaviour, the stronger the relationship between employee commitment and ethical behaviour. Both theoretical and practical implications are discussed.
摘要企业社会责任(CSR)在促进职场道德方面发挥着重要作用。然而,大多数研究都集中在CSR的表现或有利的表现相关行为结果上。对于个别员工如何看待企业社会责任以及这如何影响他们的道德行为,我们知之甚少。这项研究考察了员工感知的企业社会责任(PCSR)如何促进他们的道德行为。具体而言,我们假设PCSR通过增强员工的组织承诺来影响员工的道德行为。员工的承诺和道德行为之间的关系取决于同事的道德行为。使用偏最小二乘结构方程模型,以“加纳俱乐部100”公司的300名员工为样本,对假设的关系进行了评估。我们的研究结果表明,员工承诺是一种有效的机制,通过这种机制,员工的感知可以增强他们的道德行为。研究结果还表明,同事的道德行为越弱,员工承诺与道德行为之间的关系就越强。讨论了理论意义和实践意义。
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引用次数: 4
Do star employees help or hinder department performance: the case of surgeons in South Korean hospitals 明星员工是帮助还是阻碍部门绩效:韩国医院外科医生的案例
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2021-09-02 DOI: 10.1017/jmo.2021.43
Sang-suk Oh, Owwon Park, Woonki Hong
Based on strategic human capital theory, this study examines the effects of star surgeons on two different types of healthcare outcomes (i.e., number of surgical patients and length of patients’ in-hospital stay after surgery) in the surgery department. We also explore whether the relationship between star surgeons and healthcare outcomes is contingent on the expertise disparity between star and non-star surgeons. The results of an empirical analysis on colorectal cancer surgeons in 80 departments in South Korean hospitals show that the number of star surgeons increases the number of surgical patients and reduces the length of patients' stay after surgery. Moreover, the positive relationship between star surgeons and the number of surgical patients is strengthened when the expertise disparity between star and non-star surgeons is low. The implications of these findings for research and practice are also discussed.
基于战略人力资本理论,本研究考察了明星外科医生对外科两种不同类型的医疗保健结果(即手术患者数量和手术后患者住院时间)的影响。我们还探讨了明星外科医生和医疗保健结果之间的关系是否取决于明星和非明星外科医生之间的专业知识差异。对韩国医院80个科室的癌症大肠癌外科医生进行的实证分析结果显示,明星外科医生的数量增加了手术患者的数量,并缩短了患者术后的住院时间。此外,当明星和非明星外科医生之间的专业知识差距较低时,明星外科医生与手术患者数量之间的正相关关系得到了加强。还讨论了这些发现对研究和实践的影响。
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引用次数: 0
Digital Transformation, Robotics, Artificial Intelligence, and Innovation 数字化转型、机器人、人工智能和创新
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2021-09-01 DOI: 10.1017/jmo.2021.64
Oluremi B. Ayoko
Contemporary business organizations continue to embrace Digital Transformation (DT) on the back of the accelerated progress in technology, algorithms, internet, interconnectedness, and big data storage (Foerster-Metz, Marquardt, Golowko, Kompalla, & Hell, 2018; Hanelta, Bohnsack, Marzc and Maranteb, 2021). The pervasive adoption of digital technologies has generated extensive transformation in organizations, which is expected to impact organizations’ internal operations and processes (Kretschmer & Khashabi, 2020; Magistretti, Pham, & Dell’Era, 2021). Especially, organizations perceive that digitalization will assist them to radically improve their efficiency and effectiveness in the way they organize resources, staffing, culture, decision making (Devonport, 2018), and internal education tailored training (Foerster-Metz et al., 2018) for competitive advantage. Given that DT is multidimensional (Appio, Frattini, Petruzzelli and Neirotti, 2021; Zangiacomi, Pessot, Fornasiero, Bertetti, & Sacco, 2020), researchers define it variously (see Verhoef, Broekhuizen, Bart, Bhattacharya, Dong, Fabian, & Haenlein, 2021; Vial, 2019). Indeed, Warner and Wager (2019) suggest that DT suffers from a lack of common agreement on exactly what it is and what it entails (Wessel, Baiyere, Ologeanu-Taddei, Cha, & Blegind-Jensen, 2021). However, it is agreed that DT can be described as an emerging integration of new digital technologies into the fabric of an organisation suggesting a need to transform the traditional business models (Reier Forradellas, & Garay Gallastegui, 2021). Especially, Tang (2021) argues that DT is driven by trends in technology such as social media, mobility, internet of things (IoT), cyber security, big data and analytics, cloud computing, robotics, automation, artificial intelligence (AI, including Machine Learning). These technological trends provide businesses with the capability to fully digitize, transform, and grow their organizations spanning both growth and operational improvement, and are associated with organizational strategic renewal (Kretschmar & Khashabi, 2020). Against this backdrop, the collections of papers in this current issue (27.5) examine the intersection between DT, the Robotics, AI, and Innovation. The first paper is from an emerging economy and tackles the issue of DT head on. In this paper, “Digital transformation: a conceptual framing for attaining sustainable development goals 4 and 9 in Nigeria”, the authors Ufua, Emielu, Olujobi, Lakhani, Borishade, Ibidunni and Osabuohien explore the potentials of digital transformation for achieving the United Nations Sustainable Development Goals (SDGs), with emphasis on SDG 4 and SDG 9 in Nigeria. The study adopts a conceptual approach and focuses on the contextual factors such as stakeholder input to the process of implementing digitalisation and SDGs 4 and 9. These goals primarily target development of education at all levels, industrial collaboration, and improvements. Literatu
在技术、算法、互联网、互联互通和大数据存储加速发展的背景下,当代商业组织继续拥抱数字化转型(DT)(Foerster-Metz、Marquardt、Golowko、Kompalla和Hell,2018;Hanelta、Bohnsack、Marzc和Maranteb,2021)。数字技术的普遍采用在组织中产生了广泛的变革,预计这将影响组织的内部运营和流程(Kretschmer和Khashabi,2020;Magistretti、Pham和Dell'Era,2021)。特别是,组织认为数字化将帮助他们从根本上提高组织资源、人员配置、文化、决策(Devonport,2018)和内部教育定制培训(Foerster-Metz et al.,2018)的效率和有效性,以获得竞争优势。鉴于DT是多维的(Appio、Frattini、Petruzzelli和Neirotti,2021;Zangiacomi、Pessot、Fornasiero、Beretti和Sacco,2020),研究人员对其进行了不同的定义(见Verhoef、Broekhuizen、Bart、Bhattacharya、Dong、Fabian和Haenlein,2021;Vial,2019)。事实上,Warner和Wager(2019)认为,DT在其具体内容和内容上缺乏共识(Wessel,Baiyere,Ologeanu Taddei,Cha,&Blegind-Jensen,2021)。然而,人们一致认为,DT可以被描述为新的数字技术与组织结构的新兴整合,这表明需要转变传统的商业模式(Reier-Forradellas,&Garay-Gallastegui,2021)。特别是,唐(2021)认为,DT是由社交媒体、移动、物联网、网络安全、大数据和分析、云计算、机器人、自动化、人工智能(AI,包括机器学习)等技术趋势驱动的。这些技术趋势为企业提供了全面数字化、转型和发展其组织的能力,包括增长和运营改进,并与组织战略更新有关(Kretschmar&Khashabi,2020)。在这种背景下,本期(27.5)的论文集研究了DT、机器人、人工智能和创新之间的交叉点。第一篇论文来自一个新兴经济体,直面DT问题。在这篇题为“数字化转型:实现尼日利亚可持续发展目标4和9的概念框架”的论文中,作者Ufua、Emielu、Olujobi、Lakhani、Borishade,Ibidunni和Osabuhien探讨了数字化转型对实现联合国可持续发展目标(SDG)的潜力,重点是尼日利亚的SDG 4和SDG 9。该研究采用了概念方法,重点关注背景因素,如利益相关者对数字化和可持续发展目标4和9实施过程的投入。这些目标主要针对各级教育的发展、产业合作和改进。文献综述表明,数字化转型可能会促进可持续发展目标4和9的实现,但这是由利益相关者的承诺水平和电子治理绩效介导的。作者建议通过有效的利益相关者参与和透明的过程,对尼日利亚可持续发展目标4和9采取多学科的数字化转型干预措施
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引用次数: 6
Digital transformation: a conceptual framing for attaining Sustainable Development Goals 4 and 9 in Nigeria 数字化转型:尼日利亚实现可持续发展目标4和9的概念框架
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2021-09-01 DOI: 10.1017/jmo.2021.45
D. Ufua, Emmanuel T. Emielu, O. Olujobi, F. Lakhani, T. Borishade, A. Ibidunni, E. Osabuohien
Abstract This study explores the potentials of digital transformation for achieving the United Nations Sustainable Development Goals (SDGs), with emphasis on SDG 4 and SDG 9 in Nigeria. The study adopts a conceptual approach, reviewing existing literature to explore the topic from various views of authors on the issue. It focuses on the contextual factors such as stakeholder input to the process of the implementation of digitalisation and SDGs 4 and 9 which focuses on educational development at all levels, industrial collaborations and improvements, respectively. The results indicate that digital transformation potentially enhances the attainment of SDGs 4 and 9, but this is mediated by the level of stakeholder commitment and e-governance performance. Part of the recommendation is the adoption of a multi-disciplinary approach to development-oriented digital transformation interventions for SDGs 4 and 9 in Nigeria, through a process of effective stakeholder engagement and transparent institutional signalling. The study draws research attention to the use of digital transformation for social development, especially in a developing economy such as Nigeria, to enhance the compendium of knowledge in the implementation of digital approach to the attainment of SDGs 4 and 9. It is also suggested for the government institutions to take further responsibility to provide a fair platform for the implementation of digital transformation and the attainment of SDGs 4 and 9 in Nigeria.
本研究探讨数字化转型在实现联合国可持续发展目标(SDG)方面的潜力,重点关注尼日利亚的SDG 4和SDG 9。本研究采用概念性的方法,回顾现有文献,从作者对该问题的不同观点来探讨该主题。它侧重于背景因素,如利益相关者对数字化实施过程的投入,以及可持续发展目标4和9,分别侧重于各级教育发展、工业合作和改进。结果表明,数字化转型可能会促进可持续发展目标4和9的实现,但这是由利益相关者承诺水平和电子政务绩效所介导的。建议的部分内容是,通过利益攸关方的有效参与和透明的机构信号,在尼日利亚对可持续发展目标4和9的面向发展的数字化转型干预措施采取多学科方法。该研究将研究注意力吸引到使用数字转型促进社会发展,特别是在尼日利亚等发展中经济体,以加强实施数字方法以实现可持续发展目标4和9的知识纲要。还建议政府机构承担进一步的责任,为尼日利亚实施数字化转型和实现可持续发展目标4和9提供公平的平台。
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引用次数: 20
Forced flexibility and remote working: opportunities and challenges in the new normal 强制灵活性和远程工作:新常态下的机遇与挑战
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2021-08-26 DOI: 10.1017/jmo.2021.40
E. Franken, T. Bentley, A. Shafaei, B. Farr‐Wharton, Leigh-ann Onnis, Maryam Omari
Abstract Coronavirus disease 2019 (COVID-19) has seen a shift in remote work from being a discretionary flexible work policy to a mandatory requirement for several workplaces. This ‘forced flexibility’ has meant that organisations and their employees have had to adapt swiftly to new requirements and arrangements for how work is done. Working remotely, often at home in ‘virtual workspaces’, has become commonplace for many employees across Australia and globally. Drawing on findings from two qualitative phases of research in an Australian resources company, we use conservation of resources theory to explore the factors influencing processes related to wellbeing and productivity for employees working remotely in the COVID-19 environment. We identify challenges associated with working remotely, as well as important resources for wellbeing and productivity. Practical implications are also discussed.
摘要2019冠状病毒病(新冠肺炎)已使远程工作从一种自由裁量的灵活工作政策转变为几个工作场所的强制性要求。这种“被迫的灵活性”意味着组织及其员工必须迅速适应新的工作要求和安排。远程工作,通常在家里的“虚拟工作区”,对澳大利亚和全球的许多员工来说已经司空见惯。根据澳大利亚一家资源公司两个定性研究阶段的研究结果,我们使用资源保护理论来探索影响在新冠肺炎环境中远程工作的员工的福祉和生产力相关过程的因素。我们确定了与远程工作相关的挑战,以及健康和生产力的重要资源。还讨论了实际意义。
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引用次数: 39
From employee creativity to leader empowering behaviors: the roles of supervisor–subordinate guanxi and supervisor–subordinate similarity 从员工创造力到领导授权行为:上下级关系与上下级相似性的作用
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2021-08-25 DOI: 10.1017/jmo.2021.41
Wenjun Cai, Juneho Song, Changqing He, Dongdong Wang, Xuanjin Yang
Although employee creativity has been identified to promote organizational competitiveness, its effect on leader empowering behaviors remains underexplored. This study investigated the underlying mechanism and boundary condition under which employee creativity influences leader empowering behaviors. Drawn on social exchange theory and similarity-attraction theory, this study developed a moderated-mediation model in which supervisor–subordinate guanxi serves as the intervening mechanism and supervisor–subordinate similarity serves as a boundary condition influencing this relationship. Using three-wave, time-lagged survey data collected from 309 supervisor–subordinate dyads, this study found that supervisor–subordinate guanxi mediates the relationship between employee creativity and leader empowering behaviors, and that this relationship is stronger when supervisor–subordinate similarity is high rather than low. Finally, theoretical and practical implications were discussed.
虽然员工创造力已被确定为促进组织竞争力,但其对领导者授权行为的影响仍未得到充分探讨。本研究探讨了员工创造力影响领导授权行为的内在机制和边界条件。本文运用社会交换理论和相似性-吸引力理论,构建了以上下级关系为中介机制,上下级相似性为边界条件的有调节中介模型。本研究利用309对上下级关系的三波滞后调查数据,发现上下级关系在员工创造力与领导授权行为之间具有中介作用,且当上下级相似性越高,这种关系越强。最后,讨论了理论和实践意义。
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引用次数: 0
From dreams to reality: a phenomenological study of the psychological contracts of ex-military personnel in the Australian Defence Force 从梦想到现实:澳大利亚国防军退役军人心理契约的现象学研究
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2021-08-23 DOI: 10.1017/jmo.2021.39
A. Naweed, Luke Hodgkinson, R. Matthews
Abstract Current recruitment and retention issues within the armed forces draw links with breach of the psychological contract – the dynamics of the employee–employer relationship. Compared with civilian contexts, a military position is unique, however, there is a dearth of conceptual investigation regarding the lived experiences of military personnel, particularly with respect to how such contracts form. This paper combined a phenomenological approach with the critical decision method to investigate the lived experiences informing contract formation and contract trajectory of ex-military personnel. Lived experiences pointed to the formulation of ‘fuzzy’ contracts, impressions from defence force recruitment, specific tipping points around organisational commitment, and large differences between the fidelity of the idealised and actualised self/job. Seven superordinate themes are elicited that trace the formation and trajectory of the contract. A schematised account of findings is developed to provide avenues to investigate how beliefs form in a military contract context and their outcomes.
摘要当前武装部队内部的招募和留用问题与违反心理契约——雇员与雇主关系的动态——联系在一起。与民事背景相比,军事职位是独特的,然而,缺乏对军事人员生活经历的概念调查,特别是对此类合同如何形成的概念调查。本文将现象学方法与批判性决策方法相结合,研究退役军人的生活经历对合同形成和合同轨迹的影响。生活经验表明,“模糊”合同的制定、国防军招募的印象、组织承诺的具体转折点,以及理想化和现实化自我/工作的忠诚度之间的巨大差异。引出了七个上级主题,追溯了契约的形成和轨迹。对调查结果进行了图解说明,以提供调查信念在军事合同背景下如何形成及其结果的途径。
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引用次数: 1
Acquiring knowledge through management consultancy: a national culture perspective 管理咨询获取知识:民族文化视角
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2021-08-16 DOI: 10.1017/jmo.2021.46
J. O’Mahoney, Andrew Sturdy, A. Galazka
This paper examines how national culture informs the sourcing of management knowledge through external consultancy. First, it hypothesises and compares the relationship between quantitative measures of Hofstede's cultural indices with adjusted expenditure on consulting in nine countries. Two cultural indices are found to correlate with consulting use – power distance (negatively) and individualism (positively). However, the disparity between our findings and prior research suggests limitations of generalisation in studies solely employing quantitative cultural indices to understand the purchasing of business knowledge. We therefore propose the use of supplementary, qualitative data with sensitivity to local contexts and briefly apply this by using secondary sources to provide historical narratives for two countries – the UK and Japan. Overall, we find and tentatively explain significant statistical relationships between Hofstede's cultural indices and adjusted expenditure on consultancy. We then draw attention to wider implications for consulting research and for practitioners involved in this context.
本文考察了民族文化如何通过外部咨询告知管理知识的来源。首先,本文假设并比较了Hofstede文化指数的定量测量与9个国家调整后的咨询支出之间的关系。发现两个文化指标与咨询使用权力距离(负向)和个人主义(正向)相关。然而,我们的研究结果与先前研究之间的差异表明,仅使用定量文化指数来理解商业知识购买的研究泛化的局限性。因此,我们建议使用对当地背景敏感的补充定性数据,并通过使用二手资料简要地应用这一点,为两个国家-英国和日本提供历史叙述。总体而言,我们发现并初步解释了Hofstede文化指数与调整后的咨询支出之间的显著统计关系。然后,我们提请注意更广泛的影响咨询研究和从业人员参与这方面。
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引用次数: 2
A meta-analysis of the impact of open innovation on performance 开放创新对绩效影响的荟萃分析
IF 3.3 4区 管理学 Q2 MANAGEMENT Pub Date : 2021-08-13 DOI: 10.1017/jmo.2021.38
Thi Phuong Thao Nguyen, Fang-Chi Huang, Xiaowen Tian
Using the meta-analysis technique, this research comprehensively reviews the existing open innovation (OI) literature, systematically aggregates empirical findings on the impact of OI on performance to identify key moderators and statistically tests the significance of these moderators in influencing the OI–performance relationship. Based on a comprehensive dataset of 2,377,123 firms and sub-firm units in 171 studies published from 2003 to 2018, this research demonstrates that the OI–performance relationship is significantly moderated by three key factors: performance measure, OI approach, and level of analysis. This research helps explain the conflicting findings regarding the OI–performance relationship in the existing literature, and contributes to the understanding of the effectiveness of OI practice.
本研究采用荟萃分析技术,全面回顾了现有的开放创新(OI)文献,系统地汇总了OI对绩效影响的实证结果,以确定关键的调节因子,并统计检验了这些调节因子在影响OI-绩效关系中的意义。基于2003年至2018年发表的171项研究中2377123家公司和子公司单位的综合数据集,本研究表明,OI-绩效关系受到三个关键因素的显著调节:绩效衡量、OI方法和分析水平。这项研究有助于解释现有文献中关于OI-绩效关系的相互矛盾的发现,并有助于理解OI实践的有效性。
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引用次数: 12
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