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Framing Effects on Willingness to Participate in Geolocation-Based Research 框架对参与基于地理位置的研究意愿的影响
IF 3 4区 管理学 Q3 BUSINESS Pub Date : 2023-04-11 DOI: 10.1177/14707853231170107
Carlos Ochoa, M. Revilla
The Internet’s widespread adoption and recent technological developments have provided researchers with the opportunity to capture new data types (e.g., images, passively collected data), which offer several advantages over conventional survey data. Nevertheless, the limited participation rate in projects requiring to share such data may limit their benefits, and even their feasibility. To estimate the willingness to participate in such projects in advance, researchers frequently rely on surveys. However, the way researchers describe what data should be shared and how, and the phrasing of questions asked to participants to obtain their agreement may result in different estimates. This study presents the results of a conjoint experiment that estimates the hypothetical willingness of participants to engage in two research activities that require sharing geolocation data. Three different descriptions of the activities were presented to participants: a neutral one, one emphasizing the necessity to commit to participate, and one emphasizing safe handling of shared data. The three descriptions elicited different levels of willingness, with a maximum effect of 7.0 percentage points (statistically significant). Additionally, the importance given by participants to the attributes of the activities (e.g., project duration or incentives) differed depending on the description. Notably, the description that emphasized data safety produced lower levels of willingness compared to the neutral one. This suggests that researchers should avoid overly emphasizing safety assurances when requesting the sharing of sensitive data, beyond the necessary information required for obtaining informed consent from participants.
互联网的广泛采用和最近的技术发展为研究人员提供了捕捉新数据类型(例如,图像、被动收集的数据)的机会,与传统调查数据相比,这提供了一些优势。然而,在需要共享此类数据的项目中,参与率有限可能会限制其效益,甚至限制其可行性。为了提前估计参与此类项目的意愿,研究人员经常依靠调查。然而,研究人员描述应该共享哪些数据以及如何共享,以及向参与者提出问题以获得同意的措辞,可能会导致不同的估计。这项研究展示了一项联合实验的结果,该实验估计了参与者参与两项需要共享地理位置数据的研究活动的假设意愿。向与会者介绍了对这些活动的三种不同描述:一种是中立的,一种强调承诺参与的必要性,另一种强调安全处理共享数据。这三种描述引发了不同程度的意愿,最大影响为7.0个百分点(具有统计学意义)。此外,参与者对活动属性(如项目持续时间或激励措施)的重视程度因描述而异。值得注意的是,与中性描述相比,强调数据安全的描述产生了较低的意愿水平。这表明,除了获得参与者知情同意所需的必要信息外,研究人员在要求共享敏感数据时应避免过度强调安全保证。
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引用次数: 0
Comparing participation motives of professional and non-professional respondents 比较专业和非专业受访者的参与动机
IF 3 4区 管理学 Q3 BUSINESS Pub Date : 2023-03-31 DOI: 10.1177/14707853231166882
Henning Silber, S. Stadtmüller, A. Cernat
In times of declining response rates and over-surveying, improving our understanding of why people participate in surveys is more important than ever. Previous research showed that online panel participants have intrinsic (e.g., topic interest, altruism) and extrinsic (e.g., incentives) participation reasons. Our study expands this research by implementing an experiment using two common forms of survey measurement: ranking and rating. The experiment was fielded in a professional respondents’ sample from a German online panel (n = 407) and in an address-based sample (mail and online) of German non-professional respondents (n = 1,137). Besides extrinsic and intrinsic motivations, the experiment included various study design features (i.e., mode, length, data security) and the mood during the time of contact as possible reasons for participation. The results confirm previous findings regarding the motivations of online panelists but also show important differences between professional and non-professional respondents. Specifically, the main participation reasons of professionals are topic interest (intrinsic) and incentives (extrinsic), while non-professionals are primarily motivated by intrinsic reasons (topic interest and purpose of study). This notion is also supported by the Latent Class Analyses, which showed that three of the four classes for professional respondents had a high probability of naming incentives as one of their main reasons for survey participation, whereas none of the four non-professional clusters rated incentives highly. The differences between the two samples highlight that professional panel members have different motivation structures than participants in general population surveys. This may undermine generalizability, but it also provides opportunities for targeted recruitment.
在回复率下降和过度调查的时代,提高我们对人们为什么参与调查的理解比以往任何时候都更重要。先前的研究表明,在线小组参与者有内在的(例如,话题兴趣,利他主义)和外在的(例如,激励)参与原因。我们的研究扩展了这一研究,通过实施一个实验,使用两种常见的调查测量形式:排名和评级。该实验在来自德国在线小组的专业受访者样本(n = 407)和基于地址的德国非专业受访者样本(n = 1137)中进行(邮件和在线)。除了外在动机和内在动机外,实验还包括各种研究设计特征(即模式、时长、数据安全性)和接触时的情绪作为可能的参与原因。结果证实了之前关于在线小组成员动机的发现,但也显示了专业和非专业受访者之间的重要差异。具体来说,专业人员的参与原因主要是主题兴趣(内在)和激励(外在),而非专业人员的参与原因主要是内在原因(主题兴趣和学习目的)。这一概念也得到了潜在类别分析的支持,该分析表明,专业受访者的四个类别中有三个很可能将激励作为他们参与调查的主要原因之一,而四个非专业集群中没有一个高度评价激励。两个样本之间的差异突出表明,专业小组成员的动机结构与一般人群调查的参与者不同。这可能会削弱概括性,但也为有针对性的招聘提供了机会。
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引用次数: 1
Photovoice of marginalized groups and pride month marketing 边缘群体的照片之声和骄傲月营销
IF 3 4区 管理学 Q3 BUSINESS Pub Date : 2023-03-28 DOI: 10.1177/14707853231166878
Kimberly Nehls
The purpose of this research note is to suggest photovoice as a methodology to enhance and vivify marginalized voices in marketing research. Specifically, the focus is on LGBTQ+ consumer perspectives during one of the most visible times for this marketing segment: Pride Month. Photovoice is an opportunity for researchers to ask for viewpoints and incorporate consumer perspectives into social marketing research. It puts the researcher in the role of a guide through the research process, while participants lead the data collection, definitions, and analysis through their own images so new voices and perspectives are centered. It is the intention of this article to be a catalyst for encouraging both scholars and practitioners to conduct future photovoice studies in international market research.
本研究报告的目的是建议photovoice作为一种方法,以提高和活跃边缘化的声音在市场研究。具体来说,我们的重点是关注LGBTQ+消费者在这个市场细分中最明显的时刻:骄傲月。Photovoice是研究人员询问观点并将消费者观点纳入社会营销研究的机会。它使研究人员在研究过程中扮演向导的角色,而参与者通过自己的图像领导数据收集,定义和分析,因此新的声音和观点是中心。这篇文章的目的是鼓励学者和从业者在国际市场研究中进行未来的光声研究。
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引用次数: 0
A hands-on guide to conducting field experiments using mobile applications 使用移动应用程序进行现场实验的实践指南
IF 3 4区 管理学 Q3 BUSINESS Pub Date : 2023-03-20 DOI: 10.1177/14707853231165635
Jamel Khenfer
Researchers must increasingly account for growing expectations from scientific journals to infuse their work with real-world significance through field experiments. However, field experiments often require researchers to have access to substantial resources or a network that includes nonacademic partners willing to provide those resources. This article aims at overcoming those barriers by providing researchers with the tools they need to conduct randomized field experiments delivered to participants through mobile applications, given limited resources. The method presented herein takes advantage of the facilitated access to user data made possible by computing and development platforms such as Google’s Firebase. While the programming tools required to collect and analyze the data may feel intimidating, this article provides step-by-step instructions and illustrates the procedure with a case study experiment.
研究人员必须越来越多地考虑到科学期刊日益增长的期望,通过实地实验为他们的工作注入现实意义。然而,实地实验通常需要研究人员获得大量资源或网络,其中包括愿意提供这些资源的非学术合作伙伴。本文旨在克服这些障碍,为研究人员提供所需的工具,在资源有限的情况下,通过移动应用程序向参与者提供随机现场实验。本文提出的方法利用了计算和开发平台(如谷歌的Firebase)对用户数据的方便访问。虽然收集和分析数据所需的编程工具可能会让人感到害怕,但本文提供了分步说明,并通过案例研究实验说明了该过程。
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引用次数: 0
Indigenous Research Methods to Build an Uncontested Space for Marketing Insight 本土研究方法构建市场洞察的无约束空间
IF 3 4区 管理学 Q3 BUSINESS Pub Date : 2023-03-20 DOI: 10.1177/14707853231165471
Kay-Wah Chan, Susie Khamis, Maureen Taylor, David S. Waller
Many countries have ethnically diverse populations and marketing practitioners need to consider these diversities when undertaking research, particularly when exploring sensitive topics. In Australia, Indigenous Australians make up 3.3% of the population and are a commonly researched audience to gauge attitudes and ensure cultural offense does not occur due to unintended consequences of marketing activity. However, obtaining information from such a vulnerable group using quantitively based surveys is often inappropriate or insensitive. This paper introduces to Euro-western market researchers the concepts of flipping and yarning as a market research approach that has been used by Indigenous Australians for thousands of years. This circular market research approach demonstrates that ensuring a cultural understanding of the community can provide a foundation for a research approach that is ‘considered’ and respectful. It is hoped that this type of methodology can be used with other vulnerable communities as well as other diverse groups.
许多国家有不同种族的人口,营销从业者在进行研究时需要考虑这些多样性,特别是在探索敏感话题时。在澳大利亚,土著澳大利亚人占人口的3.3%,他们是一个经常被调查的受众,以衡量态度,并确保文化冒犯不会因为营销活动的意外后果而发生。然而,使用基于数量的调查从这样一个脆弱群体获取信息往往是不适当或不敏感的。本文向欧美市场研究人员介绍了翻转和织布的概念,作为澳大利亚土著居民使用了数千年的市场研究方法。这种循环市场研究方法表明,确保对社区的文化理解可以为“考虑”和尊重的研究方法提供基础。希望这种方法可以用于其他脆弱社区以及其他不同群体。
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引用次数: 0
Transformative service research methodologies for vulnerable participants 变革服务研究方法为弱势参与者
IF 3 4区 管理学 Q3 BUSINESS Pub Date : 2023-03-01 DOI: 10.1177/14707853221139204
S. Dodds, Jörg Finsterwalder, G. Prayag, Ilayaraja Subramanian
Understanding vulnerable consumers when conducting Transformative Service Research (TSR) is essential but these consumers and their contexts are often complex and difficult to research. Despite a movement towards TSR methodologies suitable for studying vulnerable participants and their contexts, a comprehensive framework that can guide service researchers is lacking. The purpose of this paper is to investigate appropriate methods, procedures, and protocols that permit researching a wide range of vulnerable groups and exposures to vulnerable situations in TSR. This is undertaken via a review of the literature and the authors’ reflections of their experiences with researching vulnerability in various configurations (e.g., disasters, refugees, healthcare, disability, and older people). Through an iterative process of personal case reflections and group discussions blended with extant literature, patterns and insights regarding appropriate research protocols, techniques, processes, and sampling are identified. These insights contribute to the development of a comprehensive TSR framework in five research method areas including 1) consideration of the context, researcher, support persons and participants, 2) recruitment considerations relating to sampling, 3) recruitment considerations in terms of ethics and set-up, 4) data collection considerations relating to research protocol and set-up, and 5) data collection considerations. The framework can guide both academics and practitioners to enhance research outcomes for both participants and researchers.
在进行转型服务研究(TSR)时,了解弱势消费者是至关重要的,但这些消费者及其背景往往很复杂,很难进行研究。尽管正在朝着适合研究弱势参与者及其背景的TSR方法发展,但缺乏一个能够指导服务研究人员的全面框架。本文的目的是研究适当的方法、程序和协议,以研究TSR中广泛的弱势群体和弱势情况。这是通过审查文献和作者对他们在各种情况下(如灾害、难民、医疗保健、残疾和老年人)研究脆弱性的经验的反思来进行的。通过个人案例反思和小组讨论的迭代过程,结合现有文献,确定了有关适当研究方案、技术、过程和抽样的模式和见解。这些见解有助于在五个研究方法领域制定全面的TSR框架,包括1)对背景、研究人员、支持人员和参与者的考虑,2)与抽样有关的招聘考虑,3)伦理和设置方面的招聘考虑;4)与研究方案和设置有关的数据收集考虑,以及5)数据收集注意事项。该框架可以指导学术界和从业者提高参与者和研究人员的研究成果。
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引用次数: 4
To See the Invisible: An Empirical Comparison of Methods for Text-Based Sentiment Analysis of Online Contents From People With Autism Spectrum Condition 看到看不见的:基于文本的自闭症谱系患者在线内容情感分析方法的实证比较
IF 3 4区 管理学 Q3 BUSINESS Pub Date : 2023-02-21 DOI: 10.1177/14707853231158605
Kuan-Chou Ko, Shian-Ko Liu, Chih-Ping Wei, Jia-Shiuan Hsieh, Ren-Han Yang
With the growing awareness of autism, more and more organizations tried to adapt their service offerings to the special needs of autistic groups. However, the extant relevant research in marketing is still limited, and lacks empirical evidence from the field as well as affective measures. Thus, we explore a secondary research method that is able to capture affective states of autistic people. This research aims to solve two critical assumption questions relevant to the feasibility to utilize online secondary data here: (1) How to efficiently discriminate autistic groups from neurotypical people among a huge amount of unstructured online data, given that the autistic identity is usually unlabeled and invisible? (2) Do the online contents by autistic groups provide good diagnosticity for sentiment analysis, given that many studies in this area doubted the emotional processing ability of autistic people? In our case study, we focused on people who were diagnosed with autism and successfully identified 664 autistic individuals, and then collected their user-generated content on Reddit. In the end, we collected 9305 sentences in 842 posts for sentiment analysis. Based on the results of three content analysis methods in our case study, we recommend a hybrid method that involves a collaboration between human coders and AI-enabled analysis. We provide a detailed procedure about how to implement this method, and also metrics that help to evaluate the analysis results. This method can significantly improve the efficiency of the coding process with an acceptable loss of data points, which solves the first assumption question. This paper further shows that autistic groups would provide emotional information in an online environment but in a different behavioral pattern at the aggregate level, which solves the second assumption question and is initial evidence to encourage future empirical research on autistic consumers to include emotional factors.
随着人们对自闭症的认识不断提高,越来越多的组织试图调整他们的服务以适应自闭症群体的特殊需求。然而,现存的市场营销相关研究仍然有限,缺乏来自该领域的经验证据和情感测量。因此,我们探索了一种能够捕捉自闭症患者情感状态的二次研究方法。本研究旨在解决与利用在线二级数据的可行性相关的两个关键假设问题:(1)鉴于自闭症身份通常是未标记和不可见的,如何在大量非结构化在线数据中有效区分自闭症群体和神经正常人?(2) 鉴于该领域的许多研究怀疑自闭症患者的情绪处理能力,自闭症群体的在线内容是否为情绪分析提供了良好的诊断性?在我们的案例研究中,我们关注被诊断为自闭症的人,成功识别了664名自闭症患者,然后在Reddit上收集了他们的用户生成的内容。最后,我们收集了842个帖子中的9305个句子进行情绪分析。基于我们案例研究中三种内容分析方法的结果,我们推荐了一种混合方法,该方法涉及人类程序员和人工智能分析之间的合作。我们提供了关于如何实现此方法的详细过程,以及有助于评估分析结果的指标。该方法可以在数据点损失可接受的情况下显著提高编码过程的效率,解决了第一个假设问题。本文进一步表明,自闭症群体会在网络环境中提供情感信息,但在总体水平上会以不同的行为模式提供,这解决了第二个假设问题,也是鼓励未来对自闭症消费者进行实证研究以纳入情感因素的初步证据。
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引用次数: 1
Methodologies for researching marginalised and/or potentially vulnerable groups 研究边缘化和/或潜在弱势群体的方法
IF 3 4区 管理学 Q3 BUSINESS Pub Date : 2023-02-10 DOI: 10.1177/14707853231155238
Clifford Lewis, Michael Mehmet, S. Quinton, N. Reynolds
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引用次数: 1
Methodological Challenges in Energy Poverty Research 能源贫困研究中的方法论挑战
IF 3 4区 管理学 Q3 BUSINESS Pub Date : 2023-02-09 DOI: 10.1177/14707853231155393
Ute Dubois, Anca Sinea
Energy poverty is an endemic phenomenon affecting millions of households around the world. An abundant literature, employing various single or combined methods, is dedicated to understanding its causes, symptoms, and the lived experiences of these households. This article explores the challenges raised when implementing qualitative research on energy poor households. We analyse a set of 33 research outputs - academic papers and reports - to identify methodological challenges raised by researchers and their possible resolves. By discussing the difficulties related to the operationalization of the concept of energy poverty, those linked to identifying and engaging energy poor households in research, or to the complex nature of their vulnerabilities, the study aims to develop a grounded theory articulated on the narrative of the findings and provide guidance for future qualitative work on energy poverty performed by researchers and stakeholders involved in alleviating it.
能源贫困是一种地方性现象,影响着全世界数百万家庭。大量的文献,采用各种单一或组合的方法,致力于了解其原因,症状和这些家庭的生活经历。本文探讨了在对能源贫困家庭进行定性研究时所面临的挑战。我们分析了一组33项研究成果——学术论文和报告——以确定研究人员提出的方法论挑战及其可能的解决方案。通过讨论与能源贫困概念的操作化相关的困难,那些与识别和吸引能源贫困家庭参与研究有关的困难,或者与他们脆弱性的复杂性有关的困难,本研究旨在发展一个基于研究结果叙述的有根据的理论,并为未来参与减轻能源贫困的研究人员和利益相关者开展的能源贫困定性工作提供指导。
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引用次数: 2
Insights on Metrosexuality and Consumption for Marketers in South-East Europe 东南欧营销人员对都市性和消费的见解
IF 3 4区 管理学 Q3 BUSINESS Pub Date : 2023-01-20 DOI: 10.1177/14707853231151880
Vasileios Magklaras, Alexandros Kapoulas, Natyra Xharavina, G. Miaoulis
This article explores the emergence of metrosexuals among millennial men in five South-East Europe (SEE) countries and their subculture of consumption. It qualitatively studies their beliefs about masculinity and metrosexuality, and it identifies their purchasing behaviours’ of grooming products online and offline by employing digital extended self-theory to provide strategic guidance for marketers and new insights for academics. This qualitative study includes ten semi-structured in-depth interviews and one hundred qualitative open-ended questionnaires. Additionally, it employs netnography to analyze the subculture of consumption of male metrosexuality in two representative blogs. The findings reveal that SEE millennial men embrace a dual identity, a traditional masculine identity, which co-exists with their metrosexuality, creating an emotional conflict as they differ along an accepted to extreme continuum. Metrosexual men are heavy users of personal grooming products favouring online purchasing (1) due to the frequent lack of retail availability in SEE countries and (2) their sense of embarrassment––the underlying emotional conflict. This study directly challenges the existing academic literature, which supports the dominance of traditional masculine identity among developing countries. For both marketers and academics, it presents a different market reality. Metrosexual males show a distinctly different self-identity online from offline. Social media provides them with a safe space, which is often subject to public embarrassment in offline settings. These findings have note-worthy implications for marketing practitioners including communication messaging, social media strategy, brand identity and presence, and product development. They provide insights for both practitioners and academics regarding the subculture of consumption of metrosexuals in the historically macho male-dominated SEE regions.
本文探讨了东南欧五国千禧一代男性中都市美男的出现及其消费亚文化。该研究定性地研究了他们对男性气质和都市型男的看法,并通过运用数字扩展自我理论(digital extended self-theory)为营销人员提供战略指导,并为学者提供新的见解,确定了他们在线上和线下对美容产品的购买行为。本定性研究包括10个半结构化深度访谈和100个定性开放式问卷。此外,本文还运用网络学分析了两个具有代表性的博客中都市型男消费的亚文化。研究结果表明,SEE的千禧一代男性拥有双重身份,传统的男性身份与他们的都市型男并存,当他们在接受到极端的连续体上有所不同时,就会产生情感冲突。都市美男是大量使用个人护理产品的人,他们喜欢在网上购买(1),因为在SEE国家经常缺乏零售供应;(2)他们的尴尬感——潜在的情感冲突。这项研究直接挑战了现有的学术文献,这些文献支持传统的男性身份在发展中国家占主导地位。对于营销人员和学者来说,它呈现出一种不同的市场现实。都市美男在网上和线下表现出明显不同的自我认同。社交媒体为他们提供了一个安全的空间,而在线下的场合,他们往往会在公开场合感到尴尬。这些发现对营销从业者具有重要意义,包括沟通信息、社交媒体策略、品牌标识和存在以及产品开发。他们为从业人员和学者提供了关于历史上以男性为主导的东南欧地区都市美男消费亚文化的见解。
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引用次数: 1
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International Journal of Market Research
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