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What Does “Resistance” Actually Look Like? The Respecification of Resistance as an Interactional Accomplishment “抵抗”实际上是什么样子的?将抵抗重新定义为一种相互作用的成就
IF 2.1 3区 文学 Q2 COMMUNICATION Pub Date : 2023-08-09 DOI: 10.1177/0261927X231185525
Bogdana Humă, Jack B. Joyce, Geoffrey Raymond
In this introductory article to the special issue on Resistance in Talk-in-Interaction, we review the vast body of research that has respecified resistance by investigating it as and when it occurs in real-life encounters. Using methodological approaches such as ethnomethodology, conversation analysis, and discursive psychology, studies of resistance “in the wild” treat social interaction as a sequentially organized, joint enterprise. As a result, resistance emerges as the alternative to cooperation and therefore, on each occasion, resistant actions are designed to deal with the sequential and moral accountabilities that arise from the specifics of the situation. By documenting the wide array of linguistic, prosodic, sequential, and embodied resources that individuals use to resist the requirements set by interlocutors’ prior turns, this article provides the first comprehensive overview of existing research on resistance as an interactional accomplishment.
在这篇关于“互动中的谈话中的阻力”特刊的介绍性文章中,我们回顾了大量的研究,这些研究通过调查阻力在现实生活中发生的时间来重新定义阻力。使用民族方法论、会话分析和话语心理学等方法论方法,“野外”抵抗研究将社会互动视为一种有序的、联合的事业。因此,抵抗成为合作的替代方案,因此,在每一种情况下,抵抗行动都是为了应对因具体情况而产生的顺序和道德责任。通过记录个人用来抵制对话者先前回合设定的要求的广泛的语言、韵律、顺序和体现资源,本文首次全面概述了现有的关于抵制作为一种互动成就的研究。
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引用次数: 2
LIWC Indicators of Cross-Country Income Inequality at the United Nations General Debate (1987-2020): An Elastic Net Analysis 联合国一般性辩论中各国收入不平等的LIWC指标(1987-2020):弹性网分析
IF 2.1 3区 文学 Q2 COMMUNICATION Pub Date : 2023-08-09 DOI: 10.1177/0261927x231190861
Lin Shen
Can a set of Linguistic Inquiry and Word Count (LIWC) indicators differentiate between the UN speeches from higher-income and lower-income countries? Based on 34 years of 6,095 speeches (14,300,539 words) and dynamic income grouping, an elastic net analysis selects 18 such categories. The hypothetical explanations are discussed with four theoretical perspectives: gender-neutral language, politeness, scarcity mindset, and expectation states theory. The findings on cross-group LIWC variation provide UN-setting linguistic evidence for the theories and insights into the language of global income inequality between countries.
一套语言调查和字数统计(LIWC)指标能否区分高收入国家和低收入国家的联合国演讲?根据34年来的6095次演讲(14300539个单词)和动态收入分组,弹性网络分析选择了18个这样的类别。本文从中性语言、礼貌、稀缺心态和期望状态理论四个理论角度探讨了这些假设的解释。跨群体收入差距差异的研究结果为研究全球国家间收入不平等的理论和见解提供了联合国背景下的语言学证据。
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引用次数: 0
Phase Structure and Resistance to Progressivity in Complaints Calls to the NHS 向NHS投诉的阶段结构和对渐进性的抵制
IF 2.1 3区 文学 Q2 COMMUNICATION Pub Date : 2023-08-01 DOI: 10.1177/0261927X231185751
Bethan Benwell, Catrin S. Rhys
This paper examines how callers to an NHS complaints helpline get to “tell their story.” As project-based institutional calls, the closure of a complaints call is observably organized around “mutually ratified project completion.” Our analysis reveals the practices that callers deploy to resist call handlers' (CH) progress through the institutional phase structure of the call, thus also resisting ratification of their project as complete. We show how these practices are varyingly oriented to (re-)telling elements of the complaint or pursuing legitimation of their complaint and/or identity as “reasonable.” Callers’ resistance to institutional progressivity is oriented to misalignment in the prior uptake of their complaint narrative, revealing the relationship between projects and “identities” in the context of helpline interactions and the tension between the separate projects of caller and CH.
本文研究了NHS投诉热线的呼叫者如何“讲述他们的故事”。作为基于项目的机构电话,投诉电话的结束显然是围绕“相互批准的项目完成”来组织的。我们的分析揭示了调用者通过调用的制度阶段结构来抵制调用处理程序(CH)进展的实践,从而也抵制他们的项目作为完成的批准。我们展示了这些实践如何以不同的方式导向(重新)讲述投诉的元素,或追求他们的投诉的合法性和/或“合理”的身份。呼叫者对制度进步性的抵制是由于他们对投诉叙述的先前吸收不一致,揭示了在帮助热线互动的背景下项目和“身份”之间的关系,以及呼叫者和CH的单独项目之间的紧张关系。
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引用次数: 4
Resistance in Business-to-Business “Cold” Sales Calls 企业对企业“冷”销售电话的阻力
IF 2.1 3区 文学 Q2 COMMUNICATION Pub Date : 2023-07-24 DOI: 10.1177/0261927X231185520
Bogdana Humă, E. Stokoe
In “cold” sales calls, the salesperson's job is to turn call-takers, or “prospects,” into clients while, very often, the latter resist them. In contrast to laboratory-based research, “cold” calls provide a natural environment where the stakes are real and resistance is manifest. We collected and transcribed 159 “cold” calls the goal of which was for salespeople to secure an appointment to meet prospects. Using discursive psychology and conversation analysis, we identified two practices—“blocks” and “stalls”—through which prospects resisted salespeople's attempts to schedule a sales appointment while also moving to terminate the interaction or delay the scheduling of an eventual appointment. Our findings show that, when approached as an interactive and situated discursive accomplishment, rather than a cognitive process, the practices involved in resisting can be better identified, described, and shared in ways that transform our understanding of resistance as a social psychological phenomenon.
在“冷”销售电话中,销售人员的工作是将接电话者或“潜在客户”转变为客户,而后者往往会抵制他们。与基于实验室的研究相反,“冷”呼叫提供了一个自然环境,在那里风险是真实的,阻力是明显的。我们收集并转录了159个“冷”电话,目的是让销售人员预约与潜在客户见面。使用话语心理学和会话分析,我们确定了两种做法——“阻止”和“拖延”——潜在客户通过这两种做法抵制销售人员安排销售预约的尝试,同时也采取行动终止互动或推迟最终预约的安排。我们的研究结果表明,当被视为一种互动和情境话语成就,而不是一种认知过程时,参与抵抗的实践可以更好地被识别、描述和分享,从而改变我们对抵抗作为一种社会心理现象的理解。
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引用次数: 4
Advice Resistance in Undergraduate Supervision Meetings: The Competing Relevance of Expertise and Experience 大学生督导会议中的建议阻力:专业知识与经验的竞争相关性
IF 2.1 3区 文学 Q2 COMMUNICATION Pub Date : 2023-07-20 DOI: 10.1177/0261927X231185750
Marion West
This study uses conversation analysis to explore advice delivery, resistance and its management in undergraduate face-to-face supervision, an under-explored setting. Its main focus is the tension between two different forms of knowledge: the supervisor's expertise and the student's experience. While the supervisor's efforts to help the student see where he has made a mistake succeed, when the student pushes back by invoking a vague authority or with his own perspectives, the supervisor backs down. An important contribution is its analysis of the teetering between advice delivery and joint orientations to preserving the student's competence, and the use of question tags and lived stories to resist rather than deliver advice. One implication is for supervisors to reflect on when persisting with advice, and when desisting with advice, is in the best interests of their students.
本研究使用会话分析来探讨在一个探索不足的环境中,本科生面对面监督中的建议传递、阻力及其管理。它的主要焦点是两种不同形式的知识之间的紧张关系:导师的专业知识和学生的经验。虽然监督者帮助学生了解自己在哪里犯了错误的努力取得了成功,但当学生通过援引模糊的权威或以自己的观点进行反击时,监督者会让步。一个重要的贡献是它分析了在提供建议和保持学生能力的联合指导之间的摇摆不定,以及使用问题标签和真实故事来抵制而不是提供建议。一个含义是,当坚持建议时,以及当放弃建议时,导师要反思,这才是学生的最大利益。
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引用次数: 3
A Cry for “Help”? How Crisis Negotiators Overcome Suicidal People's Resistance to Offers of Assistance 呼喊“救命”?危机谈判人员如何克服自杀者对援助的抵抗
IF 2.1 3区 文学 Q2 COMMUNICATION Pub Date : 2023-07-12 DOI: 10.1177/0261927X231185734
R. Sikveland, E. Stokoe
This paper explores how police negotiators offer “help” to suicidal persons in crisis. The phrase “a cry for help” is long associated with suicide ideation, and “help” is a key offer made in crisis situations. However, we know little about how “help” is formulated, and received, in crisis encounters as they actually unfold. Fourteen cases (31 h) of UK-based police crisis negotiations with (suicidal) individuals in crisis were transcribed and analyzed using conversation analysis. Our analysis shows that persons in crisis typically reject negotiators’ offers of “help.” However, when negotiators propose that (and how) matters can be “sorted out,” or refocus “help” as actions that the person in crisis can do themselves, progress is made. The paper contributes to the growing literature on the management of resistance in institutional encounters, and to our understanding of how negotiators may minimize or de-escalate resistance in crisis communication.
本文探讨了警察谈判者如何为处于危机中的自杀者提供“帮助”。“呼救”一词长期以来一直与自杀意念联系在一起,而“帮助”是在危机情况下提供的一个关键服务。然而,我们对危机遭遇中“帮助”是如何形成和接受的知之甚少。14例(31 h) 对英国警方与处于危机中的(自杀)个人的危机谈判进行了转录,并使用对话分析进行了分析。我们的分析表明,处于危机中的人通常会拒绝谈判人员提供的“帮助”。然而,当谈判人员提出(以及如何)可以“解决”问题,或将“帮助”重新集中为处于危机中人自己可以做的行动时,就取得了进展。这篇论文有助于越来越多的关于机构遭遇中阻力管理的文献,也有助于我们理解谈判者如何在危机沟通中最大限度地减少或缓和阻力。
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引用次数: 2
A Gradient of More and Less Demanding Impositions: Reflections on the Special Issue on Resistance 要求越来越低的强加的梯度——关于抗战特刊的思考
IF 2.1 3区 文学 Q2 COMMUNICATION Pub Date : 2023-07-10 DOI: 10.1177/0261927X231185735
C. Antaki
People resist various kinds of imposition, which can be ranged along a gradient—impositions from those heavily entitled to make them, along to those where the matter is more balanced, to where the imposed-upon person is the one who has the greater rights. The articles in this Special Issue cover the whole range, from the police officer issuing bald imperatives, through to a tutor trying to help a student with their essay. In one case the resistor is may have little room for maneuver without incurring cost; in the other, the resistor will be given more latitude. The signal characteristic of the analysis throughout is a very close attention to the actual exchange of talks between the two parties: it is there that conversation analysis reveals the intricacy with which imposition is attempted and resistance succeeds or fails.
人们抵制各种各样的强加,这些强加可以是一个梯度——从那些有权制定这些强加的人,到那些事情更平衡的人,再到被强加的人拥有更大权利的人。这期特刊上的文章涵盖了整个范围,从警察发布光头命令,到一位试图帮助学生写文章的导师。在一种情况下,电阻器可能在不产生成本的情况下几乎没有机动空间;另一方面,电阻器将获得更多的自由度。贯穿始终的分析的信号特征是非常密切地关注双方之间的实际对话交流:正是在那里,对话分析揭示了强加和抵抗成败的复杂性。
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引用次数: 1
Couples' We-Ness and Separateness During the COVID-19 Pandemic and Lockdown: A Longitudinal Perspective. 新冠肺炎大流行和封锁期间的夫妻关系和分离:纵向视角
IF 2.1 3区 文学 Q2 COMMUNICATION Pub Date : 2023-06-01 Epub Date: 2022-12-20 DOI: 10.1177/0261927X221138116
Sarah Galdiolo, Anthony Mauroy, Lesley Liliane Verhofstadt

This 5-wave longitudinal study aimed to monitor the feeling of we-ness and separateness over one year of the COVID-19 pandemic by examining partners' natural pronoun usage when reporting couple interactions. Compared to the start of the pandemic, a general decline of we-ness was found after one year. Moreover, the changes in couple we-ness were non-linear, resulting in an increase at the end of the strict lockdown, followed by a decrease. No change in couple separateness was found.

这项五波纵向研究旨在通过研究伴侣在报告夫妻互动时的自然代词使用情况,监测2019冠状病毒病大流行期间一年的孤独感。与大流行开始时相比,一年后,我们发现感染率普遍下降。此外,夫妻关系的变化是非线性的,导致严格封锁结束时增加,然后减少。夫妻分居的情况没有变化。
{"title":"Couples' We-Ness and Separateness During the COVID-19 Pandemic and Lockdown: A Longitudinal Perspective.","authors":"Sarah Galdiolo, Anthony Mauroy, Lesley Liliane Verhofstadt","doi":"10.1177/0261927X221138116","DOIUrl":"10.1177/0261927X221138116","url":null,"abstract":"<p><p>This 5-wave longitudinal study aimed to monitor the feeling of we-ness and separateness over one year of the COVID-19 pandemic by examining partners' natural pronoun usage when reporting couple interactions. Compared to the start of the pandemic, a general decline of we-ness was found after one year. Moreover, the changes in couple we-ness were non-linear, resulting in an increase at the end of the strict lockdown, followed by a decrease. No change in couple separateness was found.</p>","PeriodicalId":47861,"journal":{"name":"Journal of Language and Social Psychology","volume":"42 1","pages":"342-354"},"PeriodicalIF":2.1,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9852969/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43347894","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Politicization of Immigration and Language Use in Political Elites: A Study of Spanish Parliamentary Speeches 移民政治化与政治精英的语言使用:西班牙议会演讲研究
IF 2.1 3区 文学 Q2 COMMUNICATION Pub Date : 2023-05-22 DOI: 10.1177/0261927x231175856
Berta Chulvi, M. Molpeceres, María F. Rodrigo, A. Toselli, Paolo Rosso
This study uses natural language processing (NLP) tools to analyze how politicians recreate the stereotype of immigrants in the Spanish Parliament. An interdisciplinary approach from computational linguistics and social psychology has been used to construct a variety of indices about content and linguistic styles. The analysis of 2,516 parliamentary interventions about immigration delivered between 1996 and 2016 by representatives of the two political parties that alternated in power during that period (conservative Popular Party and Spanish Socialist Party) shows that both the rhetorical strategy to present immigrants as “victims” or as a “threat” and the language style that politicians use reveal an interaction between the ideology of the party and the party's political position in government or in the opposition. Results also suggest some changes over time in the polarization and politicization of the debate about immigration.
本研究使用自然语言处理(NLP)工具来分析政治家如何在西班牙议会中重现移民的刻板印象。计算语言学和社会心理学的跨学科方法已被用于构建关于内容和语言风格的各种指数。对1996年至2016年间交替执政的两个政党(保守的人民党和西班牙社会党)的代表就移民问题发表的2516次议会干预进行的分析表明,将移民描述为“受害者”或“威胁”的修辞策略和政客们使用的语言风格都揭示了党的意识形态与党在政府或反对派中的政治地位之间的互动。结果还表明,随着时间的推移,关于移民的辩论的两极分化和政治化发生了一些变化。
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引用次数: 0
The New Testament vs. The Quran: Americans’ Beliefs About the Content of Muslim and Christian Holy Texts 《新约》与《古兰经》:美国人对穆斯林和基督教经典内容的看法
IF 2.1 3区 文学 Q2 COMMUNICATION Pub Date : 2023-05-22 DOI: 10.1177/0261927X231176822
Eriksen P. Ravey, Ryan L. Boyd, Adam K. Fetterman
The stereotypes and biases that people have about various religions may not be applied to just the individuals who belong to those religions, but to the belief systems themselves. We hypothesized that non-Muslim and Muslim Americans would demonstrate biased estimates about the language content of the Quran and New Testament holding positive views towards their relative ingroup and negative views towards the outgroup text. We used two samples (N1 = 163, N2 = 204) of Americans and the Linguistic Inquiry Word Count Software (LIWC) to test our hypotheses. We determined the differences between the texts across language categories. Participants then rated the categories in terms of their relative frequency across the texts. We compared these ratings to the actual differences between the texts. As hypothesized, participants perceived the ingroup text as positive and the outgroup text as negative. We discuss whether biased beliefs about religious teachings may be separate from but aligned with biases against believers and further contribute to religious stereotypes.
人们对各种宗教的刻板印象和偏见可能不仅适用于信仰这些宗教的个人,而且适用于信仰体系本身。我们假设非穆斯林和穆斯林美国人对《古兰经》和《新约》的语言内容会表现出有偏见的估计,对他们的相对内群体持积极看法,对外群体文本持消极看法。我们使用两个美国人样本(N1 = 163, N2 = 204)和语言调查字数统计软件(LIWC)来检验我们的假设。我们确定了不同语言类别的文本之间的差异。然后,参与者根据它们在文本中的相对频率对这些类别进行评级。我们将这些评分与文本之间的实际差异进行了比较。正如假设的那样,参与者认为群内文本是积极的,而群外文本是消极的。我们讨论了对宗教教义的偏见是否可能与对信徒的偏见分开,但又与之一致,并进一步助长宗教刻板印象。
{"title":"The New Testament vs. The Quran: Americans’ Beliefs About the Content of Muslim and Christian Holy Texts","authors":"Eriksen P. Ravey, Ryan L. Boyd, Adam K. Fetterman","doi":"10.1177/0261927X231176822","DOIUrl":"https://doi.org/10.1177/0261927X231176822","url":null,"abstract":"The stereotypes and biases that people have about various religions may not be applied to just the individuals who belong to those religions, but to the belief systems themselves. We hypothesized that non-Muslim and Muslim Americans would demonstrate biased estimates about the language content of the Quran and New Testament holding positive views towards their relative ingroup and negative views towards the outgroup text. We used two samples (N1 = 163, N2 = 204) of Americans and the Linguistic Inquiry Word Count Software (LIWC) to test our hypotheses. We determined the differences between the texts across language categories. Participants then rated the categories in terms of their relative frequency across the texts. We compared these ratings to the actual differences between the texts. As hypothesized, participants perceived the ingroup text as positive and the outgroup text as negative. We discuss whether biased beliefs about religious teachings may be separate from but aligned with biases against believers and further contribute to religious stereotypes.","PeriodicalId":47861,"journal":{"name":"Journal of Language and Social Psychology","volume":"42 1","pages":"373 - 406"},"PeriodicalIF":2.1,"publicationDate":"2023-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44643357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
期刊
Journal of Language and Social Psychology
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