Pub Date : 2023-06-27DOI: 10.1177/19389655231183278
John Bruce Tracey
{"title":"Life is Service","authors":"John Bruce Tracey","doi":"10.1177/19389655231183278","DOIUrl":"https://doi.org/10.1177/19389655231183278","url":null,"abstract":"","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135454456","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-26DOI: 10.1177/19389655231182081
Swechchha Subedi, Marketa Kubickova
Based on the Protection Motivation Theory (PMT), this study investigates the impact of risk perception (threat appraisal and coping appraisal) and trust in the destination government on tourists’ self-protective behavior. Survey data from 450 international tourists from the United States were collected through mTurk and analyzed using structural equation modeling (SEM) with SmartPLS 3.0. The results suggest that tourists’ self-protective behavior is directly influenced by their perception of threats and the appraisal of coping mechanisms, but not by trust in the destination government. However, trust in the destination government has an indirect effect on self-protective behavior mediated by threat appraisal and coping appraisal. Thus, tourism stakeholders must focus on building and maintaining trust in government to encourage compliance and self-protective behavior of tourists. Limitations, implications, and suggestions for future research are further discussed.
{"title":"Tourists’ Compliance With Public Policy and Government Trust: An Application of Protection Motivation Theory","authors":"Swechchha Subedi, Marketa Kubickova","doi":"10.1177/19389655231182081","DOIUrl":"https://doi.org/10.1177/19389655231182081","url":null,"abstract":"Based on the Protection Motivation Theory (PMT), this study investigates the impact of risk perception (threat appraisal and coping appraisal) and trust in the destination government on tourists’ self-protective behavior. Survey data from 450 international tourists from the United States were collected through mTurk and analyzed using structural equation modeling (SEM) with SmartPLS 3.0. The results suggest that tourists’ self-protective behavior is directly influenced by their perception of threats and the appraisal of coping mechanisms, but not by trust in the destination government. However, trust in the destination government has an indirect effect on self-protective behavior mediated by threat appraisal and coping appraisal. Thus, tourism stakeholders must focus on building and maintaining trust in government to encourage compliance and self-protective behavior of tourists. Limitations, implications, and suggestions for future research are further discussed.","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":" ","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48114191","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-26DOI: 10.1177/19389655231182091
Taeshik Gong, L. Nanu, L. H. Le, F. Ali
This study investigates the mediating roles of customer engagement and customer depletion as well as the moderating role of an innovative climate on the relationship between organizational innovativeness generated from transformational leadership and creative customer behavior in the hospitality industry. A multilevel path analysis is conducted using a data set comprising 62 managers, 269 employees, and 681 customers from a South Korean restaurant chain. The findings show that transformational leadership in restaurants increases organizational innovativeness, which indirectly influences creative customer behavior through customer engagement and depletion. An innovative climate also moderates these causal relationships. This study integrates the service-dominant logic framework into research on innovation and creativity to better understand the role and impact of customers in cultivating innovation and creativity.
{"title":"Translating Transformational Leadership and Organizational Innovativeness Into Creative Customer Behavior: Underlying Processes and Boundary Conditions","authors":"Taeshik Gong, L. Nanu, L. H. Le, F. Ali","doi":"10.1177/19389655231182091","DOIUrl":"https://doi.org/10.1177/19389655231182091","url":null,"abstract":"This study investigates the mediating roles of customer engagement and customer depletion as well as the moderating role of an innovative climate on the relationship between organizational innovativeness generated from transformational leadership and creative customer behavior in the hospitality industry. A multilevel path analysis is conducted using a data set comprising 62 managers, 269 employees, and 681 customers from a South Korean restaurant chain. The findings show that transformational leadership in restaurants increases organizational innovativeness, which indirectly influences creative customer behavior through customer engagement and depletion. An innovative climate also moderates these causal relationships. This study integrates the service-dominant logic framework into research on innovation and creativity to better understand the role and impact of customers in cultivating innovation and creativity.","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":"64 1","pages":"436 - 453"},"PeriodicalIF":3.5,"publicationDate":"2023-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49665679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-24DOI: 10.1177/19389655231182089
Adiyukh Berbekova, M. Uysal, A. George Assaf
The nexus between tourism and quality of life (QoL) has been widely discussed in the literature. There is an extensive research that examines the connection between tourism activities and QoL. Although the existing studies converge in that QoL and well-being should be incorporated and made a central aspect of tourism policies and strategies, the current literature lacks an integrated comprehensive approach to how QoL can be incorporated into tourism decision-making. Tourism decision-making organizations have yet to integrate QoL into the assessment of important strategy-related benchmarks (e.g., performance, tourism satellite accounts, demand, and resource integration). Thus, the objective of this article is to offer a conceptual framework integrating QoL and tourism public policy. The suggested model provides guidelines regarding the implementation of QoL at different stages of policy development. The framework will provide a guide for tourism destinations in formulating and implementing policies with a focus on improving the community’s QoL.
{"title":"Quality of Life and Public Policy Development for Tourism Destinations","authors":"Adiyukh Berbekova, M. Uysal, A. George Assaf","doi":"10.1177/19389655231182089","DOIUrl":"https://doi.org/10.1177/19389655231182089","url":null,"abstract":"The nexus between tourism and quality of life (QoL) has been widely discussed in the literature. There is an extensive research that examines the connection between tourism activities and QoL. Although the existing studies converge in that QoL and well-being should be incorporated and made a central aspect of tourism policies and strategies, the current literature lacks an integrated comprehensive approach to how QoL can be incorporated into tourism decision-making. Tourism decision-making organizations have yet to integrate QoL into the assessment of important strategy-related benchmarks (e.g., performance, tourism satellite accounts, demand, and resource integration). Thus, the objective of this article is to offer a conceptual framework integrating QoL and tourism public policy. The suggested model provides guidelines regarding the implementation of QoL at different stages of policy development. The framework will provide a guide for tourism destinations in formulating and implementing policies with a focus on improving the community’s QoL.","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":" ","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45672445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-21DOI: 10.1177/19389655231182087
Scott Taylor, D. C. Taylor, Cortney L. Norris
This article provides a technical assessment of the February 2022 Treasury Department report titled “Competition in the Markets for Beer, Wine, and Spirits” as it relates to the overall beer industry. Furthermore, this article investigates the various governmental departments and regulations that govern the production, distribution, and selling of beer within the U.S. Departments and regulations at both the federal and state level are discussed and the impacts that each have on the (lack-of) competition within the beer industry are outlined. The article also offers a call-to-action for policymakers and academics, respectively, to ensure the future of the beer industry is fairer and more competitive than it has been in the past.
{"title":"Competition in the Beer Industry—From Pipe Dream to Reality: Exploring the Potential Impacts of Executive Order 14036","authors":"Scott Taylor, D. C. Taylor, Cortney L. Norris","doi":"10.1177/19389655231182087","DOIUrl":"https://doi.org/10.1177/19389655231182087","url":null,"abstract":"This article provides a technical assessment of the February 2022 Treasury Department report titled “Competition in the Markets for Beer, Wine, and Spirits” as it relates to the overall beer industry. Furthermore, this article investigates the various governmental departments and regulations that govern the production, distribution, and selling of beer within the U.S. Departments and regulations at both the federal and state level are discussed and the impacts that each have on the (lack-of) competition within the beer industry are outlined. The article also offers a call-to-action for policymakers and academics, respectively, to ensure the future of the beer industry is fairer and more competitive than it has been in the past.","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":" ","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48208053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-21DOI: 10.1177/19389655231182090
D. Kala, D. Chaubey
While providing economic benefits, tourism also contributes to environmental problems. Besides regulatory measures to mitigate tourism’s impact on the environment, voluntary changes in the behavior of tourists are needed to encourage environment-friendly behavior. This research examines religious tourists’ pro-environmental behavior (PEB) by using the value-belief-norm (VBN) theory and the concept of religious beliefs. Data were collected through on-site and online surveys of 391 tourists who visited religious destinations and analyzed using partial least squares (PLS)-structural equation modeling. The results confirmed the relationships between tourists’ values, beliefs, and personal norms that predicted PEB. This study also found that religious beliefs strengthen the effect of personal norms on PEB. This research contributes to improving the understanding of religious tourists’ PEB and offers suggestions for destination management organizations (DMOs), religious center authorities, and policymakers to encourage the PEB of tourists in religious destinations.
{"title":"Pro-Environmental Behavior of Religious Tourists: Moderating Role of Religious Beliefs","authors":"D. Kala, D. Chaubey","doi":"10.1177/19389655231182090","DOIUrl":"https://doi.org/10.1177/19389655231182090","url":null,"abstract":"While providing economic benefits, tourism also contributes to environmental problems. Besides regulatory measures to mitigate tourism’s impact on the environment, voluntary changes in the behavior of tourists are needed to encourage environment-friendly behavior. This research examines religious tourists’ pro-environmental behavior (PEB) by using the value-belief-norm (VBN) theory and the concept of religious beliefs. Data were collected through on-site and online surveys of 391 tourists who visited religious destinations and analyzed using partial least squares (PLS)-structural equation modeling. The results confirmed the relationships between tourists’ values, beliefs, and personal norms that predicted PEB. This study also found that religious beliefs strengthen the effect of personal norms on PEB. This research contributes to improving the understanding of religious tourists’ PEB and offers suggestions for destination management organizations (DMOs), religious center authorities, and policymakers to encourage the PEB of tourists in religious destinations.","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":" ","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42464330","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-06DOI: 10.1177/19389655231178264
Arun Sharma, Seoki Lee, Michael S. Lin
Based on the trade-off theory of capital structure and the information asymmetry theory of business financing, we evaluated the association of informal financing with the financial performance of small- and medium-sized enterprises (SMEs) in the restaurant industry. This study collected survey responses directly from small- and medium-sized restaurant owners (n = 178) during the COVID-19 pandemic. The findings of the study suggested that reliance on “family, friends, relatives, and third-party lenders” for financing was associated with lower financial performance during a crisis for restaurants. Results were robust when controlled for the owner’s gender, business affiliation, firm age, and relative firm size. Furthermore, we also found that the relative firm size of SMEs moderated this relationship such that, for mid-sized firms ($2–5 million annual revenues), the negative association with financial performance was lower than that for smaller firms (<$2 million annual revenue) and larger firms (>$5 million annual revenues). This article theoretically contributes to the literature by investigating the influence of informal financing on a firm’s performance, and the role of relative firm size within the category of SMEs in this relationship. Findings from the study provide practical guidance for SMEs and informal lenders.
{"title":"Relationship of Precrisis Financial Decisions With the Financial Distress and Performance of Small- and Medium-Sized Restaurants During COVID-19","authors":"Arun Sharma, Seoki Lee, Michael S. Lin","doi":"10.1177/19389655231178264","DOIUrl":"https://doi.org/10.1177/19389655231178264","url":null,"abstract":"Based on the trade-off theory of capital structure and the information asymmetry theory of business financing, we evaluated the association of informal financing with the financial performance of small- and medium-sized enterprises (SMEs) in the restaurant industry. This study collected survey responses directly from small- and medium-sized restaurant owners (n = 178) during the COVID-19 pandemic. The findings of the study suggested that reliance on “family, friends, relatives, and third-party lenders” for financing was associated with lower financial performance during a crisis for restaurants. Results were robust when controlled for the owner’s gender, business affiliation, firm age, and relative firm size. Furthermore, we also found that the relative firm size of SMEs moderated this relationship such that, for mid-sized firms ($2–5 million annual revenues), the negative association with financial performance was lower than that for smaller firms (<$2 million annual revenue) and larger firms (>$5 million annual revenues). This article theoretically contributes to the literature by investigating the influence of informal financing on a firm’s performance, and the role of relative firm size within the category of SMEs in this relationship. Findings from the study provide practical guidance for SMEs and informal lenders.","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":" ","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45675080","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-01DOI: 10.1177/19389655231178267
Pablo Zoghbi-Manrique-de-Lara, P. Ruiz‐Palomino, Jorge Linuesa-Langreo
Existing research on person–organization (P-O) fit (POF) has ignored other-centered mechanisms in explaining why high levels of fit with the work environment increase employee’s organizational citizenship behavior (OCB). Using four factors involved in the compassion process (common humanity, empathic concern, kindness, mindfulness), this article investigates employee compassion as a mediator that explains why POF affects OCB directed toward individuals (OCBI) and the organization (OCBO). Our structural equation modeling analysis on 280 Spanish hotel employees reveals that compassion mediates the relationship between POF and OCBs. However, considering the employment contract of the sample (temporary, permanent), the mediation for OCBO was partial and full among permanent and temporary staff, respectively. These findings suggest that staff who fit their hotel are more likely to be sensitive to others’ setbacks and misfortunes, lessening or alleviating them (compassionately) by performing OCBs. However, compared with permanent staff, temporary staff’s OCBO response to POF is more compassion-driven.
{"title":"Compassion in Hotels: Does Person–Organization Fit Lead Staff to Engage in Compassion-Driven Citizenship Behavior?","authors":"Pablo Zoghbi-Manrique-de-Lara, P. Ruiz‐Palomino, Jorge Linuesa-Langreo","doi":"10.1177/19389655231178267","DOIUrl":"https://doi.org/10.1177/19389655231178267","url":null,"abstract":"Existing research on person–organization (P-O) fit (POF) has ignored other-centered mechanisms in explaining why high levels of fit with the work environment increase employee’s organizational citizenship behavior (OCB). Using four factors involved in the compassion process (common humanity, empathic concern, kindness, mindfulness), this article investigates employee compassion as a mediator that explains why POF affects OCB directed toward individuals (OCBI) and the organization (OCBO). Our structural equation modeling analysis on 280 Spanish hotel employees reveals that compassion mediates the relationship between POF and OCBs. However, considering the employment contract of the sample (temporary, permanent), the mediation for OCBO was partial and full among permanent and temporary staff, respectively. These findings suggest that staff who fit their hotel are more likely to be sensitive to others’ setbacks and misfortunes, lessening or alleviating them (compassionately) by performing OCBs. However, compared with permanent staff, temporary staff’s OCBO response to POF is more compassion-driven.","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":"64 1","pages":"473 - 484"},"PeriodicalIF":3.5,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45731352","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-18DOI: 10.1177/19389655231166819
Kevin Kam Fung So, X. Li
Innovation is complex, uncertain, somewhat disorderly, and subject to changes of many sorts. Innovation is also difficult to measure and demands close coordination of adequate technical knowledge and excellent market judgment in order to satisfy economic, technological, and other types of constraints—all simultaneously. The process of innovation must be viewed as a series of changes in a complete system not only of hardware, but also of market environment, production facilities and knowledge, and the social contexts of the innovation organization. (Kline & Rosenberg, 2009, p. 275)
{"title":"Service Innovation and Emerging Technologies in Tourism and Hospitality","authors":"Kevin Kam Fung So, X. Li","doi":"10.1177/19389655231166819","DOIUrl":"https://doi.org/10.1177/19389655231166819","url":null,"abstract":"Innovation is complex, uncertain, somewhat disorderly, and subject to changes of many sorts. Innovation is also difficult to measure and demands close coordination of adequate technical knowledge and excellent market judgment in order to satisfy economic, technological, and other types of constraints—all simultaneously. The process of innovation must be viewed as a series of changes in a complete system not only of hardware, but also of market environment, production facilities and knowledge, and the social contexts of the innovation organization. (Kline & Rosenberg, 2009, p. 275)","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":"64 1","pages":"140 - 142"},"PeriodicalIF":3.5,"publicationDate":"2023-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65833292","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-18DOI: 10.1177/19389655231164061
J. O’Neill, Joann Zhao, P. Liu, Michael D. Caligiuri
Commercial real estate (CRE) investment involves risk, and hotels are perceived as the riskiest CRE assets because of the high turnover of guest room occupants and are the most operation-intensive of all types of CRE properties. Furthermore, that risk may vary significantly across types of hotels based on different dimensions. The existing academic literature regarding CRE investment performance generally lacks such investigation of hotels at the establishment level. The purpose of the current study is to investigate the volatility of operating profit (risk) of different types of hotel assets. Using relative standard deviations of historical performance (gross operating profit [GOP]) to measure hotel risk, we examine various property characteristics and the extent to which they affect the volatility of GOP at the unit level from 2015 through 2020 of over 3,000 U.S. hotel properties. We find that different types of hotels have carried different levels of risk. Specifically, we find significant differences in risk based on hotel brand affiliation status, class, property type, location type, region in which the hotels are located, age of the hotels, size of the hotels, and their occupancy and average daily rate levels. This study provides practitioners and researchers with an understanding regarding the relationships between the risk of different types of hotels, and provides practitioners with information regarding risk and a benchmarking methodology that may be applied to evaluate risk to aid hotel investment decisions. Furthermore, we provide researchers with information regarding various hotel characteristics that may lead to relatively greater/lesser risk.
{"title":"Benchmarking Hotel Investment Risk: Differences Based on Types of Hotels","authors":"J. O’Neill, Joann Zhao, P. Liu, Michael D. Caligiuri","doi":"10.1177/19389655231164061","DOIUrl":"https://doi.org/10.1177/19389655231164061","url":null,"abstract":"Commercial real estate (CRE) investment involves risk, and hotels are perceived as the riskiest CRE assets because of the high turnover of guest room occupants and are the most operation-intensive of all types of CRE properties. Furthermore, that risk may vary significantly across types of hotels based on different dimensions. The existing academic literature regarding CRE investment performance generally lacks such investigation of hotels at the establishment level. The purpose of the current study is to investigate the volatility of operating profit (risk) of different types of hotel assets. Using relative standard deviations of historical performance (gross operating profit [GOP]) to measure hotel risk, we examine various property characteristics and the extent to which they affect the volatility of GOP at the unit level from 2015 through 2020 of over 3,000 U.S. hotel properties. We find that different types of hotels have carried different levels of risk. Specifically, we find significant differences in risk based on hotel brand affiliation status, class, property type, location type, region in which the hotels are located, age of the hotels, size of the hotels, and their occupancy and average daily rate levels. This study provides practitioners and researchers with an understanding regarding the relationships between the risk of different types of hotels, and provides practitioners with information regarding risk and a benchmarking methodology that may be applied to evaluate risk to aid hotel investment decisions. Furthermore, we provide researchers with information regarding various hotel characteristics that may lead to relatively greater/lesser risk.","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":"64 1","pages":"485 - 502"},"PeriodicalIF":3.5,"publicationDate":"2023-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44296263","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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