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Supply chain disruption response and recovery: The role of power and governance 供应链中断响应和恢复:权力和治理的作用
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-07-22 DOI: 10.1016/j.pursup.2023.100866
Chang-Hun Lee , Byung-Gak Son , Sinéad Roden

How buyer-supplier relationships manage and recover from periods of distress is a critical managerial challenge. We examine this issue specifically by looking at buyer-supplier relationships that are recovering from a supply chain disruption. Governance studies have been central in the supplier management literature for some time, and we are motivated to understand the role of governance for relationships in distress and the impact of power dynamics in this context. We explore the impact of contractual and relational governance on disruption response and recovery and examine the moderating role of power that the buyer might leverage over their suppliers following a disruption. Power is conceptualised as threat of coercion and promise of reward, and thus reflects the two contrasting dimensions of power. Addressing common concerns with single respondent surveys, we used a cross-sectional survey to collect matched pair data from 239 US manufacturers and examined the dyadic perspectives of both buyers and suppliers, analysing the data using hierarchical OLS regression. We found that contractual and relational governance both enhance disruption response and recovery by encouraging supplier cooperation. We also report that threat of coercion from the buyer, and the promise of reward for a supplier, is not effective in reinforcing the positive impact that contractual governance has on disruption response and recovery performance. However, we find that the promise of a reward does enhance the effectiveness of relational governance in improving the response and recovery.

如何管理买方-供应商关系并从困境中恢复是一个关键的管理挑战。我们通过查看从供应链中断中恢复的买方-供应商关系来具体研究这个问题。一段时间以来,治理研究一直是供应商管理文献的核心,我们有动力去理解治理在困境关系中的作用,以及在这种情况下权力动态的影响。我们探讨了契约和关系治理对中断响应和恢复的影响,并考察了买方在中断后可能对其供应商施加影响的权力的调节作用。权力被概念化为胁迫的威胁和回报的承诺,从而反映了权力的两个对比维度。为了解决单一受访者调查中常见的问题,我们使用横断面调查收集了239家美国制造商的配对数据,并检查了买家和供应商的二元视角,使用分层OLS回归分析数据。我们发现契约治理和关系治理都通过鼓励供应商合作来增强中断响应和恢复。我们还报告说,来自买方的胁迫威胁和对供应商的奖励承诺,并不能有效地加强合同治理对中断响应和恢复绩效的积极影响。然而,我们发现奖励的承诺确实增强了关系治理在改善响应和恢复方面的有效性。
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引用次数: 0
Biodiversity management: A supply chain practice view 生物多样性管理:供应链实践视角
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-07-01 DOI: 10.1016/j.pursup.2023.100865
A. Salmi, Anne M. Quarshie, J. Scott‐Kennel, Anni-Kaisa Kähkönen
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引用次数: 0
Developing design principles for the implementation of AI in PSM: An investigation with expert interviews 开发在PSM中实施人工智能的设计原则:一项专家访谈调查
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-01 DOI: 10.1016/j.pursup.2023.100846
Dennis Meyer, Michael Henke

The use of artificial intelligence (AI) in purchasing and supply management (PSM) has great potential, e.g. for automating processes and supporting PSM employees. Nevertheless, the number of realized AI use cases in PSM is still limited, and mostly in large companies. This paper examines first requirements for the implementation of AI in PSM. Second, design principles are developed on the basis of the identified requirements. Third, exemplary AI use cases in PSM are presented. For this purpose, a literature analysis is first conducted and followed by interviews with 17 PSM and technology experts. Finally, 40 requirements for the implementation of AI in PSM are developed from the conducted expert interviews. Based on these 40 requirements, ten design principles are developed in the sense of the design science research (DSR) approach to describe the relevant activities for the implementation of AI in PSM. The artifacts developed in this paper will contribute to the implementation of AI in PSM. The applicable research results should facilitate the transfer of knowledge into practice and contribute to the establishment of the DSR method in PSM research.

在采购和供应管理(PSM)中使用人工智能(AI)具有巨大的潜力,例如自动化流程和支持PSM员工。然而,在PSM中实现的AI用例的数量仍然有限,而且主要是在大公司中。本文考察了在PSM中实现人工智能的首要要求。其次,在确定需求的基础上制定设计原则。第三,给出了PSM中典型的AI用例。为此,首先进行文献分析,然后对17位PSM和技术专家进行访谈。最后,通过专家访谈,提出了在PSM中实施人工智能的40项要求。基于这40个要求,在设计科学研究(DSR)方法的意义上开发了10个设计原则,以描述在PSM中实施AI的相关活动。本文开发的工件将有助于人工智能在PSM中的实现。适用的研究成果应有助于知识向实践的转移,并有助于在PSM研究中建立DSR方法。
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引用次数: 2
Practices and strategies for sustainability-related risk management in multi-tier supply chains 多层供应链中与可持续性相关的风险管理的实践和战略
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-01 DOI: 10.1016/j.pursup.2023.100848
Anni-Kaisa Kähkönen, Kati Marttinen, Antti Kontio, Katrina Lintukangas

This study investigates how sustainability-related risks are managed in multi-tier supply chains. It focuses on the strategies and practices that companies use to manage sustainability-related risks and how these differ between supply chains and supply chain tiers. We use a multiple-case study with 25 companies forming 5 multi-tier supply chains. As a result of this study, we present a conceptual framework for sustainability-related risk management practices in multi-tier supply chains and apply it empirically by defining sustainability-related risk management profiles for the case supply chains. We show that in multi-tier supply chains, companies need direct and indirect collaboration and direct and indirect monitoring practices for managing sustainability-related risks emanating from not only their first-tier suppliers but also lower-tier suppliers. Our framework helps purchasing and supply chain managers understand the dimensions of sustainability-related risk management in a multi-tier setting and develop strategies and practices for mitigating and managing those risks. We also empirically show the challenge of extending sustainability-related risk management practices beyond first-tier suppliers due to the different practices in different supply chain tiers.

本研究探讨了如何在多层供应链中管理与可持续性相关的风险。它侧重于公司用于管理可持续发展相关风险的策略和实践,以及供应链和供应链层之间的差异。我们对25家公司进行了多案例研究,形成了5条多层供应链。作为本研究的结果,我们提出了多层次供应链中可持续性相关风险管理实践的概念框架,并通过定义案例供应链的可持续性相关风险管理概况来实证地应用它。我们表明,在多层供应链中,公司需要直接和间接的合作,以及直接和间接的监测实践,以管理与可持续性相关的风险,这些风险不仅来自其一线供应商,也来自较低层次的供应商。我们的框架帮助采购和供应链经理理解多层次环境中与可持续发展相关的风险管理的维度,并制定策略和实践来减轻和管理这些风险。我们还通过经验证明,由于不同供应链层次的不同实践,将与可持续性相关的风险管理实践扩展到一线供应商之外的挑战。
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引用次数: 2
JPSM Editorial: Building bridges in PSM: Towards a digital and sustainable future special issue of the annual IPSERA conference 2022 JPSM社论:在PSM中建立桥梁:迈向数字化和可持续的未来IPSERA年度会议2022特刊
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-01 DOI: 10.1016/j.pursup.2023.100851
J. Bäckstrand, F.G.S. Vos, M.H. Eslami, P. Hoffmann
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引用次数: 0
Navigating the socio-technical impacts of purchasing digitalisation: A multiple-case study 引导采购数字化的社会技术影响:多案例研究
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-01 DOI: 10.1016/j.pursup.2023.100849
Jacopo Colombo , Albachiara Boffelli , Matteo Kalchschmidt , Hervé Legenvre

The wave of digitalisation is impacting companies at multiple levels. Beside the most researched impacts on manufacturing, also other business functions are subjected to the change. Among them, purchasing is expected to greatly benefit from digitalisation, if properly managed. This research analyses the digitalisation of the purchasing process, in terms of how and why it happens, and the co-evolution which is triggered on the social dimension. A multiple-case study approach is adopted, analysing eight companies from industries characterized by different digital intensity levels but all at a relatively advanced stage of digitalisation of the purchasing department. The results show how different technological innovation approaches (i.e., automation and/or augmentation) impact the evolution of the purchasing department's social dimension in terms of autonomy, job enlargement, competences, internal and external collaboration. A new framework describing how automation and augmentation impact on purchasing social dimension, as well as purchasing efficiency and effectiveness, is proposed as main theoretical contribution. The study combines the socio-technical systems perspective with the automation-augmentation paradox and describe the strong relationship between purchasing departments' social and technical dimensions, offering managers insights on handling a purchasing digitalisation process, simultaneously managing the technical and social dimensions impacted along the process.

数字化浪潮正从多个层面影响着企业。除了对制造业的影响,其他业务功能也受到了变化的影响。其中,如果管理得当,采购有望从数字化中受益匪浅。本研究分析了购买过程的数字化,包括其发生的方式和原因,以及在社会层面引发的共同进化。采用多案例研究方法,分析了来自不同行业的8家公司,这些公司的数字化强度水平不同,但都处于采购部门数字化的相对先进阶段。研究结果显示了不同的技术创新方法(即自动化和/或增强)如何影响采购部门在自主性、工作扩展、能力、内部和外部协作方面的社会维度的演变。提出了一个新的框架来描述自动化和增强对采购社会维度以及采购效率和有效性的影响,作为主要的理论贡献。该研究将社会技术系统的观点与自动化增强悖论相结合,描述了采购部门的社会和技术维度之间的紧密关系,为管理人员提供了处理采购数字化过程的见解,同时管理了过程中受影响的技术和社会维度。
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引用次数: 0
New competences enhancing Procurement’s contribution to innovation and sustainability 新的能力增强了采购部门对创新和可持续发展的贡献
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-01 DOI: 10.1016/j.pursup.2023.100847
Philip Beske-Janssen , Thomas Johnsen , François Constant , Andreas Wieland

This research presents the results of a multiple method study exploring the future competence requirements for purchasing and supply management (PSM) professionals in the face of increasing demand for innovative and sustainable product and service solutions. Data collection consisted of four stages: first, a World Café was held to gather experts’ insights into PSM skills, which helped to refine a first survey round of eleven open-ended questions. A second survey round then followed, presenting four scenarios based on the results of the initial round. Finally, interviews were conducted to explore the results in detail. The participants in all stages were senior PSM experts from a variety of sectors, including manufacturing and service organisations, as well as academic institutions, consulting firms and non-governmental organisations. The results show that the expected changes in the future business environment mainly concern the application of digital technologies, increasing supply chain flexibility and transparency, sustainability performance and the need to build soft skills to support interpersonal relationships as well as hard skills to support supply chain design.

本研究提出了一项多方法研究的结果,探讨了采购和供应管理(PSM)专业人员在面对创新和可持续产品和服务解决方案日益增长的需求时的未来能力要求。数据收集包括四个阶段:首先,举行一次世界研讨会,收集专家对PSM技能的见解,这有助于完善第一轮调查的11个开放式问题。随后进行了第二轮调查,根据第一轮调查的结果提出了四种情况。最后,通过访谈对研究结果进行详细探讨。所有阶段的参加者都是来自不同界别的资深公共服务管理专家,包括制造业和服务业机构,以及学术机构、咨询公司和非政府机构。结果表明,未来商业环境的预期变化主要涉及数字技术的应用、供应链灵活性和透明度的提高、可持续性绩效以及构建支持人际关系的软技能和支持供应链设计的硬技能的需求。
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引用次数: 2
Framing Sustainable Supply Chain Finance: how can supply chain sustainability practices and supply chain finance solutions be integrated? 构建可持续供应链金融:如何整合供应链可持续性实践和供应链金融解决方案?
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-01 DOI: 10.1016/j.pursup.2023.100837
Elisa Medina, Federico Caniato, Antonella Moretto

Supply chain finance (SCF) can play a role in improving supply chain (SC) sustainability. That is why academics have started investigating the connection between SCF and sustainable SC management, and practitioners have begun developing new SCF solutions with a sustainable orientation. Although SCF solutions have been suggested as supporting tools for the diffusion of sustainability within SCs, academic contributions have only partially investigated sustainable SCF (SSCF). There is the need to understand in greater detail first, how different SC sustainability practices (e.g., supplier assessment, supplier development, incentives to suppliers, and third-party involvement) can be integrated into SCF solutions; second, how different brokerage roles can facilitate this integration to contribute to the successful implementation of an SSCF solution. This paper investigates those aspects through multiple international exploratory case studies. The results confirm that SCF solutions become sustainable by integrating different SC sustainability practices, either embedded in the SSCF solutions or reinforced by the implementation of the solutions. Moreover, involving new actors, including third-party information providers, NGOs, and certification bodies, who assume different brokerage roles, positively influences the development of SSCF solutions.

供应链金融可以在提高供应链可持续性方面发挥重要作用。这就是为什么学者们开始研究可持续供应链和可持续供应链管理之间的联系,从业者们开始开发新的可持续导向的可持续供应链解决方案。虽然SCF解决方案已被建议作为可持续性在sc内扩散的支持工具,但学术贡献仅部分研究了可持续SCF (SSCF)。首先需要更详细地了解不同的供应链可持续性实践(例如,供应商评估、供应商发展、对供应商的激励和第三方参与)如何集成到供应链解决方案中;第二,不同的代理角色如何促进这种集成,从而为成功实现SSCF解决方案做出贡献。本文通过多个国际探索性案例对这些方面进行了研究。研究结果证实,通过整合不同的供应链可持续性实践,供应链可持续性解决方案变得可持续,这些实践要么嵌入到供应链可持续性解决方案中,要么通过实施解决方案得到加强。此外,包括第三方信息提供者、非政府组织和认证机构在内的新参与者承担不同的经纪角色,对SSCF解决方案的发展产生积极影响。
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引用次数: 3
Uniting partners to cope with environmental uncertainty: Disentangling the role of social capital in developing supply chain agility 联合合作伙伴应对环境不确定性:解开社会资本在发展供应链敏捷性中的作用
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-03-01 DOI: 10.1016/j.pursup.2023.100822
Liangqing Zhang , Xiaodie Pu , Zhao Cai , Hefu Liu , Liang Liang

Based on social capital theory, in this study, we investigate how a firm utilized social capital to coordinate partners in the achievement of supply chain agility under different levels of environmental uncertainty. We test the proposed hypotheses via a hierarchical regression analysis using questionnaire survey data collected from 190 firms in China. The empirical results show that cognitive, relational, and structural capital positively influence supply chain agility. Furthermore, environmental uncertainty positively moderates the positive relationship between relational capital and supply chain agility, whereas environmental uncertainty negatively moderates the positive roles of cognitive and structural capital. The findings suggest managers should adopt different strategies when leveraging social capital according to the business environment. In unpredictable and volatile business environments, managers should motivate their firms to embrace relational capital to obtain sufficient resources for achieving supply chain agility.

基于社会资本理论,本文研究了在不同环境不确定性水平下,企业如何利用社会资本协调合作伙伴实现供应链敏捷性。我们使用从中国190家企业收集的问卷调查数据,通过层次回归分析来检验所提出的假设。实证结果表明,认知资本、关系资本和结构资本对供应链敏捷性有正向影响。此外,环境不确定性正调节关系资本与供应链敏捷性之间的正向关系,而环境不确定性负调节认知资本和结构资本的正向作用。研究结果表明,管理者在利用社会资本时应根据商业环境采取不同的策略。在不可预测和动荡的商业环境中,管理者应该激励他们的公司接受关系资本,以获得足够的资源来实现供应链的灵活性。
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引用次数: 3
Social capital as a facilitator of successful buyer-supplier performance management 社会资本作为成功的买方-供应商绩效管理的推动者
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-03-01 DOI: 10.1016/j.pursup.2022.100804
Aki Jääskeläinen, Tuomas Korhonen, Sepehr Amiri

Performance management in supply chains is an increasingly important, rapidly developing but challenging area. It may benefit from sufficient levels of social capital, such as frequent interactions between buyers and suppliers. However, social capital has not yet been studied as a facilitator of performance management. To bridge this knowledge gap, we examine buyer-supplier performance management and social relationship characteristics as perceived by suppliers. We analyze empirical data gathered through a survey of 482 suppliers by employing PLS-SEM and PLS-MGA. The findings elaborate on the role of cognitive, relational, and structural capital in performance management activities within a buyer-supplier relationship. Moreover, the results demonstrate how a supplier's positive perception, in the form of preferred customer status, can be facilitated through performance management activities. The findings reveal that there is a difference in the role of structural and relational capital between key and non-key supplier groups in performance management activities. We conclude that successful performance management in buyer-supplier relationships requires more than simply a system for sharing information. The mature use of performance measurement is also essential, with cognitive capital being especially beneficial in this endeavor.

供应链中的绩效管理是一个日益重要、发展迅速但具有挑战性的领域。它可能受益于足够水平的社会资本,例如买家和供应商之间的频繁互动。然而,社会资本作为绩效管理的促进者尚未得到研究。为了弥补这一知识差距,我们研究了供应商感知的买方-供应商绩效管理和社会关系特征。我们采用PLS-SEM和PLS-MGA对482家供应商的调查数据进行了实证分析。研究结果详细阐述了认知资本、关系资本和结构资本在供需关系中的绩效管理活动中的作用。此外,研究结果表明,供应商的积极感知,以首选客户身份的形式,可以通过绩效管理活动来促进。研究结果表明,关键和非关键供应商群体在绩效管理活动中的结构资本和关系资本作用存在差异。我们得出的结论是,在买方-供应商关系中成功的绩效管理需要的不仅仅是一个信息共享系统。成熟地使用绩效衡量也是至关重要的,认知资本在这方面尤其有益。
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引用次数: 2
期刊
Journal of Purchasing and Supply Management
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