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Journal of Purchasing and Supply Management最新文献

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Managing customer attractiveness: How low-leverage customers mobilize critical supplier resources 管理客户吸引力:低杠杆客户如何调动关键的供应商资源
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-03-01 DOI: 10.1016/j.pursup.2021.100742
Hanne Kragh , Chris Ellegaard , Poul Houman Andersen

Getting access to the specialized resources of suppliers for purposes of innovation can be difficult especially for customers that are small or in other ways represent a limited immediate potential in the eyes of suppliers. Such low-leverage customers must find other ways of making themselves attractive to coveted suppliers. In this paper, we study how customers with low leverage manage the process of mobilizing supplier resources critical for innovation. We present findings from a single case study of a buying firm and show how they use five elements to gradually become attractive in the eyes of a critical supplier: proactive technological competence, canvassing and continuous communication, supplier learning, market access, and relationship maintenance. The different elements play different roles during the process of mobilizing supplier resources. We show that mobilizing suppliers in the case of low-leverage customers is a long-term process in which a number of interrelated attractiveness elements are leveraged in a complex pattern. This process is highly resource-demanding and requires substantial dedication and effort from the customer organization.

以创新为目的获得供应商的专业资源可能很困难,特别是对于小客户或在其他方面在供应商眼中代表有限的直接潜力的客户。这些低杠杆的客户必须找到其他方法,使自己对令人垂涎的供应商具有吸引力。在本文中,我们研究了低杠杆的客户如何管理对创新至关重要的供应商资源的动员过程。我们展示了对一家采购公司的单一案例研究的发现,并展示了他们如何利用五个要素逐渐在关键供应商眼中变得有吸引力:主动的技术能力、游说和持续沟通、供应商学习、市场准入和关系维护。在供应商资源的动员过程中,不同的要素发挥着不同的作用。我们表明,在低杠杆客户的情况下,动员供应商是一个长期的过程,在这个过程中,许多相互关联的吸引力因素以复杂的模式被杠杆化。此过程需要大量资源,并且需要客户组织的大量奉献和努力。
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引用次数: 4
Supplier selection with rank reversal in public tenders 公开招标中供应商排序颠倒的选择
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-03-01 DOI: 10.1016/j.pursup.2021.100744
Fredo Schotanus , Gijsbert van den Engh , Yoran Nijenhuis , Jan Telgen

For supplier selection in the public sector, the Weighted Sum Model is often used in combination with relative scoring methods that allow rank reversal. With rank reversal we refer to a changed order in the ranking of bids leading to a new winner, after removing or adding a non-optimal bid that does not win the original tender. In practice, an important reason indicated by practitioners for using methods that allow rank reversal is that it would rarely occur in practice. Based on an analysis of 303 Dutch public tenders, this research shows this is not true. In about 1 out of 5 the tenders, rank reversal occurs after adding non-optimal fictional bids to tenders that do not have quality thresholds. After removing bids, the rate is about 1 out of 40 if a curved relative scoring method is used. In addition, the research shows that rank reversal rates increase when (i) there is no quality threshold, (ii) the number of bids increases, (iii) bid price variance increases, and (iv) price weights are not very low or high. We argue that relative scoring methods that allow rank reversal should not be used in public procurement, or otherwise only in exceptional cases, as it conflicts with public procurement principles and leads to reduced overall bid value.

对于公共部门的供应商选择,通常将加权和模型与允许排名反转的相对评分方法结合使用。在排名反转中,我们指的是在删除或添加一个未赢得原始投标的非最优投标后,在投标排名中改变顺序,导致新的获胜者。在实践中,从业者表示使用允许等级反转的方法的一个重要原因是它在实践中很少发生。基于对303份荷兰公开招标的分析,这项研究表明,事实并非如此。在大约五分之一的投标中,在向没有质量门槛的投标中添加非最优虚构投标后,排名反转发生。在去除出价后,如果使用曲线相对评分方法,则比率约为1 / 40。此外,研究表明,当(i)没有质量门槛,(ii)投标数量增加,(iii)投标价格差异增加,以及(iv)价格权重不是很低或很高时,排名反转率增加。我们认为,允许排名反转的相对评分方法不应用于公共采购,或者仅在例外情况下使用,因为它与公共采购原则相冲突,并导致总体投标价值降低。
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引用次数: 6
Capturing the value creation in public procurement: A practice-based view 获取公共采购中的价值创造:基于实践的观点
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-03-01 DOI: 10.1016/j.pursup.2021.100745
Iryna Malacina , Elina Karttunen , Aki Jääskeläinen , Katrina Lintukangas , Jussi Heikkilä , Anni-Kaisa Kähkönen

Public procurement has struggled to fulfill its mission to create public value due to a narrow interpretation of value emphasizing the costs of procured goods and services. A holistic view of multidimensional value creation in the context of public procurement has received limited research attention despite a significant body of research on the potential benefits associated with public procurement. The purpose of this paper is to fill this gap by analyzing the value components and means of value creation developed through public procurement activities. We conduct a systematic literature review and content analysis of 171 research articles to determine the constituents of the value of public procurement and the practices needed to achieve them. Using the theoretical lens of the practice-based view, we propose a conceptual framework that holistically integrates different components of the value of public procurement for the public buyer, supplier, and user, along with the practices needed to achieve them. The study contributes to the literature by offering a multidimensional conceptual framework, a structured review of value components and associated practices, and the application of the practice-based view as the theoretical lens, all of which have implications for practice and theory.

由于对价值的狭隘解释强调采购商品和服务的成本,公共采购一直难以履行其创造公共价值的使命。尽管对公共采购相关的潜在利益进行了大量研究,但在公共采购背景下多维价值创造的整体观点得到的研究关注有限。本文的目的是通过分析通过公共采购活动开发的价值构成和价值创造手段来填补这一空白。我们对171篇研究文章进行了系统的文献回顾和内容分析,以确定公共采购价值的组成部分以及实现这些价值所需的实践。使用基于实践的理论视角,我们提出了一个概念框架,该框架整体整合了公共采购价值的不同组成部分,包括公共买方、供应商和用户,以及实现这些价值所需的实践。该研究通过提供一个多维的概念框架,对价值成分和相关实践的结构化回顾,以及将基于实践的观点作为理论视角的应用,为文献做出了贡献,所有这些都对实践和理论都有影响。
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引用次数: 13
Editorial: From judge to jury: the potential for crowd reviewing 社论:从法官到陪审团:群众评论的可能性
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-03-01 DOI: 10.1016/j.pursup.2022.100770
Melek Akın Ateş, Davide Luzzini, Joanne Meehan, Robert Suurmond

In this editorial, we introduce the four best papers selected from the IPSERA 2021 conference for this special issue of the Journal. We discuss how a double-blind crowd review (CR) process was used as an alternative to the traditional “two reviewer” double-blind peer review system. After a brief review of the literature and the existing debate around academic peer review, we introduce the main characteristics of CR. Next, at the core of our discussion, we report on the results of a pilot CR project that we conducted to review JPSM articles associated with the 2021 IPSERA Conference. We describe in detail the review process, and we illustrate the feedback received from reviewers and authors on the CR process, as well as our perspective as guest editors. Finally, we draw some conclusions and present recommendations for CR in the Purchasing and Supply Management (PSM) field. The CR pilot contributes to the wider debate around peer-reviewing by offering insights into the experience of different stakeholders and by highlighting the benefits and pitfalls of CR.

在这篇社论中,我们为本期杂志特刊介绍了从IPSERA 2021会议中选出的四篇最佳论文。我们讨论了如何使用双盲群体评审(CR)过程来替代传统的“两个审稿人”双盲同行评审系统。在简要回顾文献和围绕学术同行评议的现有争论之后,我们介绍了CR的主要特征。接下来,在我们讨论的核心,我们报告了一个试点CR项目的结果,该项目是我们为审查与2021年IPSERA会议相关的JPSM文章而进行的。我们详细描述了审查过程,并说明了从审稿人和作者那里收到的关于CR过程的反馈,以及我们作为客座编辑的观点。最后,我们得出了一些结论,并提出了在采购与供应管理(PSM)领域的CR建议。社会责任试点通过提供对不同利益相关者经验的见解,并强调社会责任的好处和缺陷,有助于围绕同行评审展开更广泛的辩论。
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引用次数: 1
Understanding supplier motivation to engage in multiparty performance-based contracts: The lens of Expectancy theory 理解供应商参与基于绩效的多方合同的动机:期望理论的视角
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-03-01 DOI: 10.1016/j.pursup.2022.100746
Anna Nikulina, Finn Wynstra

Research on performance-based contracts (PBCs) has emphasized outcome uncertainty (lack of outcome attributability) as an obstacle to applying such contracts effectively and has investigated possible ways to mitigate this uncertainty. Most studies primarily address dyadic buyer-supplier contracts and the uncertainty that originates in the environment or in buyer behaviour. However, suppliers often also depend on other suppliers and sub-suppliers in the process of outcome creation. Such reciprocal interdependencies between more than two parties cannot easily be addressed through dyadic contracts. This paper examines how effective multiparty PBCs can be designed to align the interests of multiple suppliers. To develop our a priori conceptualisation, we first review the literature and identify the factors that affect suppliers' willingness to engage in PBCs, drawing on Expectancy theory to unravel the motivational effects of rewards. We then use case studies from the construction sector to investigate how these factors apply to multiparty PBCs and identify specific variables that influence supplier motivation in such settings. Based on our findings, we propose that expectancy (the relationship between effort and performance) is enhanced by parties’ joint participation in the planning and control of project activities, their reputation, and specific contractual elements such as the codification of collaboration or reward design in hybrid PBCs. Instrumentality (the link between performance and reward) is primarily affected by the perceived fairness of the reward sharing and codified collaboration, and valence (the relationship between reward and supplier objectives) is mainly influenced by the monetary amounts at stake.

对基于绩效的合同(PBCs)的研究强调结果的不确定性(缺乏结果归因性)是有效应用这种合同的障碍,并研究了减轻这种不确定性的可能方法。大多数研究主要涉及二元买方-供应商合同和源于环境或买方行为的不确定性。然而,在产品创造的过程中,供应商往往也依赖于其他供应商和次级供应商。两个以上当事方之间的这种相互依赖关系不容易通过二元合同来解决。本文探讨了如何有效地设计多方PBCs来协调多个供应商的利益。为了发展我们的先验概念,我们首先回顾了文献并确定了影响供应商参与PBCs意愿的因素,利用期望理论来揭示奖励的激励效应。然后,我们使用建筑行业的案例研究来调查这些因素如何适用于多方PBCs,并确定在这种情况下影响供应商动机的具体变量。基于我们的研究结果,我们建议期望(努力与绩效之间的关系)可以通过各方共同参与项目活动的规划和控制、他们的声誉和特定的合同要素(如混合PBCs中的合作或奖励设计的规范化)来增强。工具性(绩效和奖励之间的联系)主要受到奖励分享和规范化合作的感知公平性的影响,而效价(奖励和供应商目标之间的关系)主要受到利害关系的货币数量的影响。
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引用次数: 7
Going beyond supplier diversity to economic Inclusion:Where are we now and where do we go from here? 从供应商多样性到经济包容性:我们现在在哪里,我们要往哪里去?
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-03-01 DOI: 10.1016/j.pursup.2022.100751
Andrea Sordi, Wendy L. Tate, Feigao Huang

Supplier diversity is not a new concept but has increased in urgency due to racial unrest and social polarization across the globe. As culture shifts globally, demanding more diversity and inclusion in businesses, companies are having to rethink their overarching values and strategies. Supplier diversity programs foster more inclusive relationships with diverse and underrepresented populations of suppliers to produce both economic and social impact. Researchers have shown if managed effectively, a diverse and inclusive supply base can help organizations reduce risk, enhance brand image, and increase innovation and flexibility. The intent of this Notes and Debates article is to introduce and define supplier diversity, showing how an economically inclusive supplier diversity program enhances organizational benefits and provides greater economic and social benefits. A secondary intent is to begin the dialogue on the benefits of transitioning from traditional supplier diversity programs to fully embedded economic inclusion models. What is the purpose behind the transition? Is more supplier diversity necessarily better? What enablers or capabilities may be needed to evolve from a traditional supplier diversity program to a strategically positioned economic inclusion mindset? Suggestions are made about embedding key enablers within an organizational structure so that companies can mature in supplier diversity efforts and drive stronger social and economic value. This Notes and Debates piece uses support from ongoing research efforts that include interviews with companies engaged in supplier diversity programs and several supplier diversity councils. Some initial observations and remarks are incorporated in the text to help illustrate how to move from supplier diversity to economic inclusion. The enablers that help move from traditional diversity programs to economic inclusivity appear to mature and develop over time. Some organizations remain in the early, more traditional phases while others have dynamic ecosystems that have developed to support this transition.

供应商多元化并不是一个新概念,但由于全球范围内的种族动荡和社会两极分化,供应商多元化已经迫在眉睫。随着全球文化的转变,企业要求更多的多样性和包容性,企业不得不重新思考它们的总体价值观和战略。供应商多元化计划促进与多元化和代表性不足的供应商群体建立更具包容性的关系,以产生经济和社会影响。研究表明,如果管理有效,多元化和包容性的供应基础可以帮助组织降低风险,提升品牌形象,增加创新和灵活性。这篇文章的目的是介绍和定义供应商多样性,展示一个经济上包容性的供应商多样性计划如何提高组织效益,并提供更大的经济和社会效益。第二个目的是开始就从传统的供应商多样性计划过渡到完全嵌入的经济包容模式的好处进行对话。转型背后的目的是什么?供应商的多样性一定更好吗?从传统的供应商多元化计划发展到战略性的经济包容性思维,需要哪些推动因素或能力?提出了在组织结构中嵌入关键推动者的建议,以便公司能够在供应商多样性方面努力成熟,并推动更大的社会和经济价值。这篇笔记和辩论文章使用了正在进行的研究工作的支持,包括对参与供应商多元化计划的公司和几个供应商多元化委员会的采访。本文纳入了一些初步观察和评论,以帮助说明如何从供应商多样性转向经济包容性。随着时间的推移,帮助从传统的多样性项目转向经济包容性的推动因素似乎已经成熟和发展。一些组织仍然处于早期的、更传统的阶段,而另一些组织已经开发出动态的生态系统来支持这种转变。
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引用次数: 8
Purchasing orchestration practices – Introducing a purchasing-innovation framework 采购编制实践——引入采购创新框架
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-03-01 DOI: 10.1016/j.pursup.2022.100756
Ulrich Schmelzle , Wendy L. Tate

This research investigates the purchasing role in enhancing an organization's innovation performance. Taking a purchasing perspective, this research introduces a new purchasing-innovation framework and specific purchasing orchestration (PO) practices related to the acquisition, integration, re-configuration, and commercialization of critical resources to enhance innovation performance. A theory elaboration methodology is applied to broaden the scope of resource orchestration theory (ROT) and introduce PO practices as an essential enabler of innovation. Qualitative interviews with managers from different industries enrich the theory elaboration process. This research contributes to theory by developing the concept of PO and enhancing the theoretical understanding of its meaning. Based on theory and empirical data, this research elucidates the PO practices of resource structuring, bundling, and leveraging support. The purchasing innovation framework explains how open-mindedness and technological uncertainty influence purchasing orchestration practices and innovation performance. Purchasing managers benefit from this research by learning to identify and address potential PO capability gaps and take a holistic perspective on resource management, looking both upstream and downstream in the supply chain.

本研究探讨采购在提升组织创新绩效中的作用。本研究从采购的角度,引入了一个新的采购创新框架和具体的采购编排(PO)实践,涉及关键资源的获取、整合、重新配置和商业化,以提高创新绩效。应用理论阐述方法来扩大资源编排理论(ROT)的范围,并将PO实践作为创新的基本推动者引入。对不同行业管理者的定性访谈丰富了理论阐述的过程。本研究通过发展公益组织的概念,增强对公益组织意义的理论理解,为理论发展做出贡献。本研究以理论和实证数据为基础,阐述了资源结构化、捆绑和杠杆化支持的PO实践。采购创新框架解释了开放性和技术不确定性如何影响采购编排实践和创新绩效。采购经理通过学习识别和解决潜在的采购能力差距,并从资源管理的整体角度来看,从供应链的上游和下游来看,从而受益于这项研究。
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引用次数: 6
Future business and the role of purchasing and supply management: Opportunities for ‘business-not-as-usual’ PSM research 未来的业务和采购和供应管理的角色:“不像往常一样的业务”PSM研究的机会
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-01-01 DOI: 10.1016/j.pursup.2022.100753
Louise Knight , Wendy Tate , Steven Carnovale , Carmela Di Mauro , Lydia Bals , Federico Caniato , Jury Gualandris , Thomas Johnsen , Aristides Matopoulos , Joanne Meehan , Joe Miemczyk , Andrea S. Patrucco , Tobias Schoenherr , Kostas Selviaridis , Anne Touboulic , Stephan M. Wagner

The raison d'être for this article is simple: traditional ways of researching, theorizing, and practicing purchasing and supply management (PSM) are no longer sufficient to ‘meet the moment’. Scholars need to advance a “business-not-as-usual” footing approach to their work, if they are to make a meaningful contribution to addressing the current and future emergencies, as highlighted by recent extreme weather and the COVID-19 pandemic. Yet, what can this, or should this, mean for a field rooted in traditional business thinking? This article builds on the Journal of Purchasing and Supply Management's (JPSM) 25th Anniversary Special Issue editorial (2019); members of the JPSM's editorial team advance their unique perspectives on what “business-not-as-usual” means for PSM. Specifically, we advocate both thinking much more widely, in scope and ambition, than we currently do, and simultaneously building our ability to comprehend supply chains in a more nuanced and granular way. We explore whether the bias toward positivist work has omitted potentially interesting findings, and viewpoints. This leads to a call to re-think how we approach our work: should the key criteria always be to focus on theory development or testing? Should academics “think bigger”? Turning to specific research themes, illustrations of how our current thinking can be challenged or broadened by addressing the circular economy, and role of purchasing and innovation. Specifically, the focus on the PSM function as an intrapreneur within the larger organization, and the role of innovation and technology in PSM work. Taken together, we hope the ideas and arguments presented here will inform and inspire ambitious and novel approaches to PSM research with significant and enduring impact on the transformation of business.

本文之所以在être上发表的原因很简单:传统的采购与供应管理(PSM)的研究、理论化和实践方式已不足以满足当前的需求。正如最近的极端天气和COVID-19大流行所突显的那样,如果学者们想要为应对当前和未来的紧急情况做出有意义的贡献,就需要在他们的工作中推进一种“不照旧”的立足方式。然而,对于一个植根于传统商业思维的领域来说,这可能意味着什么,或者应该意味着什么?本文以《采购与供应管理杂志》(JPSM) 25周年特刊社论(2019)为基础;JPSM的编辑团队成员提出了他们独特的观点,“不像往常一样的业务”对PSM意味着什么。具体来说,我们提倡在范围和抱负上比目前更广泛地思考,同时建立我们以更细致、更细粒度的方式理解供应链的能力。我们探讨对实证主义工作的偏见是否忽略了潜在的有趣的发现和观点。这促使我们重新思考我们的工作方式:关键标准应该始终是关注理论发展还是测试?学者们是否应该“想得更长远”?转向具体的研究主题,说明如何通过解决循环经济,以及采购和创新的作用来挑战或拓宽我们当前的思维。具体来说,重点是PSM在更大的组织中作为内部企业家的功能,以及创新和技术在PSM工作中的作用。综上所述,我们希望这里提出的观点和论点将为PSM研究提供信息和启发,并对业务转型产生重大而持久的影响。
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引用次数: 13
Advancing purchasing as a design science: Publication guidelines to shift towards more relevant purchasing research 推动采购作为一门设计科学:出版指南转向更相关的采购研究
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-01-01 DOI: 10.1016/j.pursup.2022.100750
Raphael Stange , Holger Schiele , Jörg Henseler

Due to rapidly changing business environments, purchasing and supply management (PSM) organisations are constantly confronted with new problems impacting organisational performance. PSM research can address these problems through design science research. Design science is also regarded as the science of the artificial. Design science research is a methodology that aims to systematically generate knowledge for the design, synthesis, testing, and evaluation of human-made artefacts (e.g., tools, interventions, policies) that solve practical problems. PSM artefacts such as the purchasing portfolio matrix invented by Kraljic (1983) represent a valuable opportunity to solve problems in the PSM discipline. However, our artificial-intelligence (AI)-based analysis of the discipline's flagship journal, the Journal of Purchasing and Supply Management (JPSM), indicates that design-oriented publications in PSM are underrepresented, accounting for less than 4% of the total publications. We argue that existing PSM research should be complemented with more design-oriented research, and address the following research question: How can PSM scholars publish more design-oriented research? Our objectives are to (1) provide arguments for advancing PSM as a design science, (2) nurture a better understanding of design science research as a methodology, and (3) propose publication guidelines that enable researchers to present design-oriented research in a management journal.

由于快速变化的商业环境,采购和供应管理(PSM)组织不断面临影响组织绩效的新问题。PSM研究可以通过设计科学研究来解决这些问题。设计科学也被认为是人工科学。设计科学研究是一种方法论,旨在系统地为解决实际问题的人工制品(如工具、干预措施、政策)的设计、合成、测试和评估提供知识。像Kraljic(1983)发明的采购组合矩阵这样的PSM工件为解决PSM学科中的问题提供了宝贵的机会。然而,我们对该学科的旗舰期刊《采购与供应管理杂志》(JPSM)进行的基于人工智能(AI)的分析表明,PSM中以设计为导向的出版物代表性不足,占总出版物的比例不到4%。我们认为,现有的PSM研究应该更多地以设计为导向,并解决以下研究问题:PSM学者如何发表更多的设计为导向的研究?我们的目标是:(1)为推进PSM作为一门设计科学提供论证;(2)培养对设计科学研究作为一种方法的更好理解;(3)提出出版指南,使研究人员能够在管理期刊上发表以设计为导向的研究。
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引用次数: 8
Buyer-supplier collaboration: A macro, micro, and congruence perspective 买方-供应商合作:宏观、微观和一致性视角
IF 6.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-01-01 DOI: 10.1016/j.pursup.2021.100723
Mei Li , Ellie Falcone , Nada Sanders , Thomas Y. Choi , Xiangyu Chang

Buyer-supplier collaboration, an important part of operational performance, is predicated on the assumption that a firm's stated strategy on inter-firm collaboration is implemented in practice. We argue that a strategy is only as good as its execution and that micro-level factors—the employees' collaborative propensity and their internal collaborative behaviors—also play an essential role in the successful implementation of buyer-supplier collaboration. We test competing models based on secondary data collected from 330 manufacturing firms in 16 countries/regions. Our results show that both the macro-level firm strategy and micro-level employee factors exert substantial influence over buyer-supplier collaboration. In addition, when inter-firm collaborative strategy and micro-level factors are congruent, there is an enhancement effect. Our research explores the critical role of supply managers and surrounding employees in shaping buyer-supplier collaboration and actualizing operational strategies.

作为经营绩效的重要组成部分,买方-供应商合作是建立在企业内部合作战略在实践中得以实施的假设基础上的。我们认为,一个战略的好坏取决于它的执行,微观层面的因素——员工的合作倾向和他们的内部合作行为——在采购-供应商合作的成功实施中也起着至关重要的作用。我们基于从16个国家/地区的330家制造企业收集的二手数据对竞争模型进行了测试。研究结果表明,无论是宏观层面的企业战略还是微观层面的员工因素,都对采购-供应商合作产生了实质性的影响。此外,当企业间合作策略与微观层面因素一致时,企业间合作策略具有增强效应。我们的研究探讨了供应经理和周边员工在塑造买方-供应商合作和实施运营策略方面的关键作用。
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引用次数: 1
期刊
Journal of Purchasing and Supply Management
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