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Exploring and evaluating the development of an open application programming interface (Open API) architecture for the fintech services ecosystem 探索和评估金融科技服务生态系统开放式应用程序接口(Open API)架构的开发工作
IF 4.1 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-06-10 DOI: 10.1108/bpmj-09-2023-0688
Jen Sheng Wang
PurposeThe Open API (application programming interface) architecture will play an important role in promoting future FinTech service applications; however, it involves user data, and the current specialization and progression are less visible. Therefore, an evaluation framework for Open API development in the FinTech service ecosystem is constructed in this study.Design/methodology/approachThis study preliminarily selects the four most important key objects and factors of this ecosystem and conducts expert interviews to revise the evaluation framework. Then, this study uses the fuzzy analytic hierarchy process (FAHP) to evaluate the objects and their factor weights and finally uses the FAHP analysis results to further apply the evaluation based on distance from average solution (EDAS) approach to explore the strategy optimization scenarios.FindingsAccording to the analysis results, the co-creation object and productivity object are the two most significant objects, with weights of 0.275 and 0.272, respectively. The analysis shows that FinTech-related companies expect to increase productivity through co-creation. Finally, the results also indicate that mobile payment is the best Open API application scenario in the FinTech service ecosystem, followed by online banking. These results illustrate strategic and management implications.Originality/valueThis study screens key evaluation criteria with a literature review and expert questionnaire interviews to process quantitative research. It can determine the weights of objectives and criteria to clarify the strength of influence between the objectives and criteria. Next, this study measures the probable performance of Open API applied in various FinTech service ecosystem scenarios.
目的开放式API(应用程序接口)架构将在推动未来金融科技服务应用方面发挥重要作用,但其涉及用户数据,目前的专业化程度和进展不太明显。因此,本研究构建了金融科技服务生态系统中开放式 API 开发的评价框架。本研究初步选取了该生态系统中最重要的四个关键对象和因素,并通过专家访谈对评价框架进行了修订。根据分析结果,共创对象和生产力对象是最重要的两个对象,权重分别为 0.275 和 0.272。分析表明,金融科技相关公司希望通过共同创造提高生产力。最后,结果还表明,在金融科技服务生态系统中,移动支付是最佳的开放式 API 应用场景,其次是网上银行。本研究通过文献综述和专家问卷访谈筛选关键评估标准,进行定量研究。它可以确定目标和标准的权重,从而明确目标和标准之间的影响强度。接下来,本研究测量了开放式应用程序接口在各种金融科技服务生态系统场景中应用的可能性能。
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引用次数: 1
Exploring emergent leadership in agile teams: network dynamics, roles and skills at the individual level 探索敏捷团队中的新兴领导力:个人层面的网络动态、角色和技能
IF 4.1 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-06-10 DOI: 10.1108/bpmj-02-2024-0110
Marya Tabassum, Muhammad Mustafa Raziq, Matthew M. C. Allen, Naukhez Sarwar, O. Golra
PurposeLeadership research has traditionally focused on formal leadership; however, leaders may emerge in informal settings in self-managed teams, and little is known about who emergent leaders are and what their characteristics are. This study investigates emergent leaders' behaviors, roles, skills, and leadership style, drawing on a multi-method approach.Design/methodology/approachWe first identify emergent leaders using social network analysis and aggregation approaches. Second, we investigate emergent leaders' characteristics using interviews with forty agile team members in five organizations.FindingsResults indicate different roles of emergent leaders (i.e. coach, liaisons), leadership styles (i.e. supportive), skills (i.e. culturally intelligent, strategist), and influencing factors (i.e. personality, technical knowledge, social circle).Originality/valueWe contribute by identifying emergent leaders through multiple identification methods (i.e. network analysis, aggregation), and then through identifying their various characteristics, we contribute to leadership literature as well as idiosyncrasy-credit theory. We also add to agile-leadership theory, showing that multiple informal leaders may emerge within agile teams. Finally, our findings have practical implications for self-managed teams, informal group settings, organizational change professionals, and organizations with horizontal structures.
目的领导力研究历来侧重于正式领导力;然而,在自我管理的团队中,领导者可能会在非正式环境中涌现,而对于谁是新兴领导者及其特点却知之甚少。本研究采用多种方法调查了新兴领导者的行为、角色、技能和领导风格。其次,我们对五个组织中的 40 名敏捷团队成员进行了访谈,调查了新兴领导者的特征。结果结果表明,新兴领导者的角色(即教练、联络员)、领导风格(即支持型)、技能(即文化智能型、战略家)和影响因素(即个性、技术知识、社交圈)各不相同。原创性/价值我们通过多种识别方法(如网络分析、聚合)识别新兴领导者,然后通过识别他们的各种特征,为领导力文献以及特质-信用理论做出贡献。我们还对敏捷领导力理论做出了补充,表明在敏捷团队中可能会出现多个非正式领导者。最后,我们的研究结果对自我管理团队、非正式小组环境、组织变革专业人员以及横向结构组织具有实际意义。
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引用次数: 0
The impact of knowledge characteristics on process performance: experimenting with the conversion perspective on knowledge transfer velocity 知识特征对流程绩效的影响:尝试从转换角度看知识转移速度
IF 4.1 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-06-04 DOI: 10.1108/bpmj-10-2023-0853
Marcus Grum, Norbert Gronau

Purpose

With shorter product cycles and a growing number of knowledge-intensive business processes, time consumption is a highly relevant target factor in measuring the performance of contemporary business processes. This research aims to extend prior research on the effects of knowledge transfer velocity at the individual level by considering the effect of complexity, stickiness, competencies, and further demographic factors on knowledge-intensive business processes at the conversion-specific levels.

Design/methodology/approach

We empirically assess the impact of situation-dependent knowledge transfer velocities on time consumption in teams and individuals. Further, we issue the demographic effect on this relationship. We study a sample of 178 experiments of project teams and individuals applying ordinary least squares (OLS) for regression analysis-based modeling.

Findings

The authors find that time consumed at knowledge transfers is negatively associated with the complexity of tasks. Moreover, competence among team members has a complementary effect on this relationship and stickiness retards knowledge transfers. Thus, while demographic factors urgently need to be considered for effective and speedy knowledge transfers, these influencing factors should be addressed on a conversion-specific basis so that some tasks are realized in teams best while others are not. Guidelines and interventions are derived to identify best task realization variants, so that process performance is improved by a new kind of process improvement method.

Research limitations/implications

This study establishes empirically the importance of conversion-specific influence factors and demographic factors as drivers of high knowledge transfer velocities in teams and among individuals. The contribution connects the field of knowledge management to important streams in the wider business literature: process improvement, management of knowledge resources, design of information systems, etc. Whereas the model is highly bound to the experiment tasks, it has high explanatory power and high generalizability to other contexts.

Practical implications

Team managers should take care to allow the optimal knowledge transfer situation within the team. This is particularly important when knowledge sharing is central, e.g. in product development and consulting processes. If this is not possible, interventions should be applied to the individual knowledge transfer situation to improve knowledge transfers among team members.

Social implications

Faster and more effective knowledge transfers improve the performance of both commercial and non-commercial organizations. As nowadays, the individual is faced with time pressure to finalize tasks, the deliberated increase of knowledge tra

目的随着产品周期的缩短和知识密集型业务流程数量的增加,时间消耗成为衡量当代业务流程绩效的一个高度相关的目标因素。本研究旨在通过考虑复杂性、粘性、能力以及更多人口因素对知识密集型业务流程在特定转换层面上的影响,扩展之前关于知识转移速度在个人层面上的影响的研究。此外,我们还探讨了人口统计学对这种关系的影响。我们研究了 178 个项目团队和个人的实验样本,采用普通最小二乘法(OLS)进行基于回归分析的建模。研究结果作者发现,知识转移所消耗的时间与任务的复杂性呈负相关。此外,团队成员的能力对这种关系具有补充作用,而粘性则会阻碍知识转移。因此,虽然迫切需要考虑人口因素以实现有效、快速的知识转移,但这些影响因素应根据具体的转换情况加以解决,从而使一些任务在团队中实现得最好,而另一些任务则不然。本研究从经验上确定了特定转换影响因素和人口统计因素的重要性,它们是团队和个人之间高速知识转移的驱动因素。这一贡献将知识管理领域与更广泛的商业文献中的重要流派联系起来:流程改进、知识资源管理、信息系统设计等。虽然该模型与实验任务高度相关,但它对其他情况具有很强的解释力和很高的通用性。当知识共享成为核心时,这一点尤为重要,例如在产品开发和咨询过程中。社会影响更快、更有效的知识转移可以提高商业和非商业组织的绩效。如今,个人面临着完成任务的时间压力,因此,有意识地提高知识转移速度是实现这一目标的核心能力。定量知识转移模型可以更可靠地预测知识转移的持续时间。通过这些模型,可以对知识转移情况进行有针对性的修改,从而加快流程,提高私营企业的竞争力,加快为公民提供公共服务的速度。本研究通过考虑对知识传播速度和改进知识传播的定量影响,扩展了现有知识。
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引用次数: 0
Revolutionizing supply chain management: a critical meta-analysis of empowerment and constraint factors in blockchain technology adoption 革新供应链管理:区块链技术应用中的赋权和制约因素的关键荟萃分析
IF 4.1 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-06-03 DOI: 10.1108/bpmj-10-2023-0805
Hassan Younis, Omar M. Bwaliez, Manaf Al-Okaily, Muhammad Imran Tanveer

Purpose

This study conducts a thorough literature review and meta-analysis to explore the adoption of blockchain technology (BCT) in supply chain management (SCM). It aims to identify the potential benefits, challenges, and critical factors influencing the implementation of this technology in supply chains.

Design/methodology/approach

A systematic analysis of 157 highly cited publications is performed, offering insights into research trends, citations, industries, research methods, and contextual aspects. Thematic analysis is employed to uncover key findings regarding enablers, barriers, drivers, challenges, benefits, and drawbacks associated with BCT adoption in supply chains.

Findings

The analysis highlights the complexities and opportunities involved in adopting BCT in SCM. A proposed model aligns with five dimensions, including inter-organizational, intra-organizational, technological, legal, and to assist businesses in harnessing the potential of BCT, overcoming obstacles, and managing challenges. This model provides practical recommendations for navigating the intricacies of BCT implementation while balancing associated challenges and risks.

Practical implications

Organizations operating in supply chains can leverage the insights gained from this investigation to position themselves at the forefront of BCT adoption. By implementing the proposed model, they can unlock benefits such as increased transparency, efficiency, trust, and cost reduction.

Originality/value

The novelty of this paper lies in its extensive review of publications on Blockchain Technology adoption in supply chains. It offers insights into various aspects such as enablers, barriers, drivers, challenges, benefits, and drawbacks. Additionally, the paper presents a comprehensive model specifically designed for successful adoption of Blockchain Technology in supply chains. This model addresses multiple dimensions including inter-organizational, intra-organizational, technological, legal, and financial.

目的 本研究通过全面的文献综述和荟萃分析,探讨在供应链管理(SCM)中采用区块链技术(BCT)的情况。本研究对 157 篇高引用率出版物进行了系统分析,以深入了解研究趋势、引用情况、行业、研究方法和背景情况。该分析强调了在供应链管理中采用生物信息技术所涉及的复杂性和机遇。建议的模型与五个维度相一致,包括组织间、组织内、技术、法律以及协助企业利用业连技术的潜力、克服障碍和应对挑战。该模型提供了切实可行的建议,帮助企业在平衡相关挑战和风险的同时,驾驭错综复杂的业务流程技术实施工作。原创性/价值本文的新颖之处在于对供应链中采用区块链技术的出版物进行了广泛的综述。它深入探讨了推动因素、障碍、驱动力、挑战、益处和缺点等各个方面。此外,本文还介绍了一个专门为在供应链中成功采用区块链技术而设计的综合模型。该模型涉及多个方面,包括组织间、组织内、技术、法律和财务。
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引用次数: 0
Conceptual analysis of sensitive business processes 敏感业务流程的概念分析
IF 4.1 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-06-03 DOI: 10.1108/bpmj-08-2023-0625
Mariam Ben Hassen, Mohamed Turki, Faiez Gargouri

Purpose

This paper introduces the problematic of the SBP modeling. Our objective is to provide a conceptual analysis related to the concept of SBP. This facilitates, on the one hand, easier understanding by business analysts and end-users, and one the other hand, the integration of the new specific concepts relating to the SBP/BPM-KM domains into the BPMN meta-model (OMG, 2013).

Design/methodology/approach

We propose a rigorous characterization of SBP (Sensitive Business Processes) (which distinguishes it from classic, structured and conventional BPs). Secondly, we propose a multidimensional classification of SBP modeling aspects and requirements to develop expressive, comprehensive and rigorous models. Besides, we present an in-depth study of the different modeling approaches and languages, in order to analyze their expressiveness and their abil-ity to perfectly and explicitly represent the new specific requirements of SBP modeling. In this study, we choose the better one positioned nowadays, BPMN 2.0, as the best suited standard for SBP representation. Finally, we propose a semantically rich conceptualization of a SBP organized in core ontology.

Findings

We defined a rigorous conceptual specification for this type of BP, organized in a multi-perspective formal ontology, the Core Ontology of Sensitive Business Processes (COSBP). This reference ontology will be used to define a generic BP meta-model (BPM4KI) further specifying SBPs. The objective is to obtain an enriched consensus modeling covering all generic concepts, semantic relationships and properties needed for the exploitation of SBPs, known as core modeling.

Originality/value

This paper introduces the problem of conceptual analysis of SBPs for (crucial) knowledge identification and management. These processes are highly complex and knowledge-intensive. The originality of this contribution lies in the multi-dimensional approach we have adopted for SBP modeling as well as the definition of a Core Ontology of Sensitive Business Processes (COSBP) which is very useful to extend the BPMN notation for knowledge management.

目的 本文介绍了 SBP 建模的问题。我们的目标是提供与 SBP 概念相关的概念分析。这一方面有助于业务分析师和最终用户更容易理解,另一方面有助于将与 SBP/BPM-KM 领域相关的新特定概念集成到 BPMN 元模型中(OMG,2013 年)。其次,我们提出了 SBP 建模方面和要求的多维分类,以开发具有表现力、全面而严谨的模型。此外,我们还对不同的建模方法和语言进行了深入研究,以分析它们的表现力及其完美、明确地表达 SBP 建模新的特定要求的能力。在这项研究中,我们选择了时下较好的 BPMN 2.0 作为最适合 SBP 表示的标准。最后,我们提出了一种在核心本体中组织的语义丰富的 SBP 概念化。研究结果我们为这种类型的 BP 定义了严格的概念规范,并将其组织在一个多视角的正式本体--敏感业务流程核心本体(COSBP)中。该参考本体将用于定义通用业务流程元模型(BPM4KI),以进一步规范 SBP。其目的是获得一个丰富的共识建模,涵盖开发 SBPs(即核心建模)所需的所有通用概念、语义关系和属性。这些过程非常复杂且知识密集。本文的独创性在于我们为 SBP 建模所采用的多维方法,以及敏感业务流程核心本体(COSBP)的定义,这对扩展知识管理的 BPMN 符号非常有用。
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引用次数: 0
The effect of ESG performance on corporate green innovation 环境、社会和公司治理绩效对企业绿色创新的影响
IF 4.1 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-06-03 DOI: 10.1108/bpmj-04-2023-0237
Liping Wu, Xingchen Yi, Kai Hu, Oleksii Lyulyov, Tetyana Pimonenko

Purpose

The transition to green growth goals requires the concerted efforts of the whole society. Enterprises, as important players in the market, play a key role in promoting green and sustainable development. The rise of the concept of sustainable development has enabled more enterprises to disclose environmental, social and governance (ESG) information, and ESG behaviour is regarded as a positive strategic behaviour to implement the new development concept. This paper aims to explore the influence of ESG performance on enterprise green innovation.

Design/methodology/approach

This study applies a fixed effect model and the regulation effect of empirical analysis to explore the influence of ESG performance on enterprise green innovation. The object of investigation is 2014–2021 Shanghai and Shenzhen A-share listed companies.

Findings

The results of an empirical analysis outline the following conclusions: (1) ESG performance has a significant effect on enterprise green innovation, mainly by easing the pressure of the financing enterprise, fitting stakeholders’ environmental protection concept and obtaining employee organizational identity that influences enterprise green innovation. (2) Government regulation positively regulates the role of ESG performance in promoting the green innovation of enterprises. (3) Heterogeneity analysis found that the strengthening role of ESG performance on the green innovation of enterprises is stronger in green invention patents, state-owned enterprises and nonheavily polluting industries.

Research limitations/implications

Despite the valuable findings, this study has a few limitations. Thus, it is necessary to extend the object of investigation by adding other Asian countries, which allows for comparison analysis and allocating best practices for promoting green innovation. Besides, innovation and ESG performance depend on the quality of institutions. In this case, the future study should incorporate the indicators that reveal the quality of institutions (corruption, transparency, digitalisation, voice, accountability, etc.).

Practical implications

According to the above conclusions, this paper proposes suggestions at the level of enterprises, government and investors. At the enterprise level, ESG responsibility should be strengthened, ESG information should be consciously disclosed and the quality of ESG disclosure should be improved. Government departments should play the role of supervisors, improve the construction of ESG information disclosure systems and promote the formation of ESG systems. At the social level, investors should improve the ESG information status and pay more attention to the ESG performance of enterprises.

Originality/value

This study fills the scientific gaps in the analysis i

目的 向绿色增长目标过渡需要全社会的共同努力。企业作为市场的重要参与者,在推动绿色可持续发展方面发挥着关键作用。可持续发展理念的兴起使越来越多的企业开始披露环境、社会和治理(ESG)信息,ESG行为也被视为落实新发展理念的积极战略行为。本文旨在探讨ESG绩效对企业绿色创新的影响。设计/方法/途径本研究运用固定效应模型和调节效应实证分析方法,探讨ESG绩效对企业绿色创新的影响。研究结果实证分析结果得出以下结论:(1)ESG绩效对企业绿色创新有显著影响,主要通过缓解企业融资压力、契合利益相关者环保理念、获得员工组织认同等方面影响企业绿色创新。(2)政府监管正向调节ESG绩效对企业绿色创新的促进作用。(3)异质性分析发现,在绿色发明专利、国有企业和非重污染行业中,ESG绩效对企业绿色创新的强化作用更强。因此,有必要扩大调查对象,增加其他亚洲国家,以便进行比较分析,并分配促进绿色创新的最佳实践。此外,创新和环境、社会和公司治理绩效取决于机构的质量。根据上述结论,本文从企业、政府和投资者三个层面提出了建议。在企业层面,应强化 ESG 责任,自觉披露 ESG 信息,提高 ESG 信息披露质量。政府部门应发挥监督作用,完善 ESG 信息披露制度建设,促进 ESG 体系的形成。在社会层面,投资者应改善ESG信息状况,更加关注企业的ESG绩效。本文基于两个实证模型:检验企业 ESG 绩效对绿色创新的影响和检验政府监管是否在 ESG 绩效与绿色创新关系中发挥调节作用,为 ESG 效率的理论研究提供了新的思路。此外,本研究还对以下几类企业的环境、社会和治理绩效与绿色创新进行了分析:重污染行业和非重污染行业;国有企业集团和非国有企业集团。
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引用次数: 0
Emission reduction pressure and enterprise digital transformation: do enterprise innovation and digital economy matter? 减排压力与企业数字化转型:企业创新和数字经济重要吗?
IF 4.1 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-31 DOI: 10.1108/bpmj-04-2023-0311
Xiuping Li, Ye Yang

Purpose

Coordinating low-carbonization and digitalization is a practical implementation pathway to achieve high-quality economic development. Regions are under great emission reduction pressure to achieve low-carbon development. However, why and how regional emission reduction pressure influences enterprise digital transformation is lacking in the literature. This study empirically tests the impact of emission reduction pressure on enterprise digital transformation and its mechanism.

Design/methodology/approach

This article takes the data of non-financial listed companies from 2011 to 2020 as a sample. The digital transformation index is measured by entropy value method. The bidirectional fixed effect model was used to test the hypothesis.

Findings

The research results show that emission reduction pressure forces enterprise digital transformation. The mechanism lies in that emission reduction pressure improves digital transformation by promoting enterprise innovation, and digital economy moderates the nexus between emission reduction pressure and digital transformation. Furthermore, the effect of emission reduction pressure on digital transformation is more significant for non-state-owned, mature and high-tech enterprises.

Originality/value

This paper discusses the mediating role of enterprise innovation between carbon emission reduction pressure and enterprise digital transformation, as well as the moderating role of digital economy. The research expands the body of knowledge about dual carbon targets, digitization and technological innovation. The author’s findings help update the impact of regional digital economy development on enterprise digital transformation. It also provides theoretical guidance for the realization of digital transformation by enterprise innovation.

目的统筹低碳化和数字化,是实现经济高质量发展的现实途径。区域实现低碳发展面临着巨大的减排压力。然而,区域减排压力为何以及如何影响企业数字化转型,目前尚缺乏相关文献。本文实证检验了减排压力对企业数字化转型的影响及其机制。采用熵值法测算数字化转型指数。研究结果研究结果表明,减排压力倒逼企业数字化转型。其机理在于,减排压力通过促进企业创新来改善数字化转型,而数字经济则缓和了减排压力与数字化转型之间的关系。此外,减排压力对企业数字化转型的影响在非国有企业、成熟企业和高科技企业中更为显著。该研究拓展了有关碳排放双重目标、数字化和技术创新的知识体系。作者的研究结果有助于更新区域数字经济发展对企业数字化转型的影响。同时也为企业创新实现数字化转型提供了理论指导。
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引用次数: 0
Leveraging digital transformation on the path to sustainable development: the role of excellence models 在可持续发展道路上利用数字化转型:卓越模式的作用
IF 4.1 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-31 DOI: 10.1108/bpmj-06-2023-0459
Joana Morgado Oliveira, Carlos F. Gomes

Purpose

This study explores how excellence models can leverage digital transformation on the path to sustainable development in organisations.

Design/methodology/approach

A survey was used to study the different facets of digital capabilities and their impact on sustainable development success of organisations holding an external recognition from the European Foundation for Quality Management (EFQM). Partial Least Squares structural equation modelling (PLS-SEM) combined with Necessary Condition Analysis (NCA) were used to analyse data.

Findings

Internalising excellence practices is decisive in mediating effective digital capabilities to achieve sustainable development. To achieve high levels of sustainable development success, organisations must achieve high levels of excellence practices internalisation, which are much more important than the excellence model external recognition.

Research limitations/implications

This study addresses essential issues with theoretical and practical value but is limited to a sample of organisations with EFQM recognition in two countries. Future studies should address different organisations and cultural environments.

Practical implications

The findings are relevant for organisations facing digital transformation and sustainable development challenges. They are essential for managers leveraging digital capabilities to capitalise on practices and processes and achieve Sustainable Development Goals. Organisations can benefit from a multidimensional approach to digital capabilities when struggling against external challenges.

Originality/value

This study closes a research gap regarding the impact of digital capabilities on sustainable development success. It is the first empirical study to combine sufficiency and necessity conditions analyses to explore the mediating role of excellence practices internalisation and one of the first to address digital capabilities from a multidimensional perspective.

目的本研究探讨了卓越模式如何在组织的可持续发展道路上利用数字化转型。设计/方法/途径通过调查研究了获得欧洲质量管理基金会(EFQM)外部认可的组织的数字化能力的不同方面及其对可持续发展成功的影响。采用偏最小二乘法结构方程模型(PLS-SEM)和必要条件分析法(NCA)对数据进行分析。要取得高水平的可持续发展成功,组织必须实现高水平的卓越实践内部化,这比卓越模式的外部认可要重要得多。未来的研究应针对不同的组织和文化环境。它们对于管理者利用数字化能力利用实践和流程以及实现可持续发展目标至关重要。在与外部挑战作斗争时,组织可以从数字能力的多维方法中获益。原创性/价值本研究填补了数字能力对可持续发展成功的影响方面的研究空白。这是第一项结合充分性和必要性条件分析来探讨卓越实践内部化的中介作用的实证研究,也是第一项从多维角度探讨数字化能力的研究。
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引用次数: 0
Combating green innovation in Italian luxury hotels: combination of social cognitive theory and natural resource-based view 意大利豪华酒店的绿色创新:社会认知理论与自然资源观的结合
IF 4.1 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-30 DOI: 10.1108/bpmj-07-2023-0518
Nadia Aslam, Da Shi, Umar Farooq Sahibzada

Purpose

The objective of this investigation is to examine the correlation between green transformational leadership (GTL) and organizational green innovation (GI) by employing a mediation model. Drawing upon the social cognitive theory and natural resource-based view, the present study explores the role of green creativity (GC) as a mediating variable in the relationship between GTL and GI in the hotel industry.

Design/methodology/approach

The research was conducted in Italian luxury hotels to assess the efficacy of our conceptual framework among workers in the hospitality industry. The study utilized a three-wave 2-week time-lagged design (N = 303). In addition, the study also intends to apply the Partial Least Squares – Structural Equation Modelling (PLS-SEM) and the fuzzy qualitative comparative analysis (fsQCA) to have distinctive discernment into model rapport.

Findings

The results of the study indicate the linkage between GTL and GI. Furthermore, the study also found the partial mediation of GC of employees. The results show numerous combinations using fsQCA that can be utilized to increase green performance (GP).

Originality/value

The study helps the hotel industry maximize its performance by unravelling irregular relationships. Therefore, it contributes by explaining previously unexplored factors and elucidating causal recipes to build a higher GP base through GTL, GC and GI. The research findings hold significant implications for comprehending the effects of GTL on organizational GI as well as its influence on GP. The limitations of the study are discussed for avenues of future research.

目的 本研究旨在通过中介模型研究绿色变革型领导力(GTL)与组织绿色创新(GI)之间的相关性。本研究借鉴了社会认知理论和基于自然资源的观点,探讨了绿色创造力(GC)在酒店业的 GTL 与 GI 关系中作为中介变量的作用。研究在意大利豪华酒店进行,以评估我们的概念框架在酒店业员工中的有效性。研究采用了三波 2 周时滞设计(N = 303)。此外,研究还打算应用偏最小二乘法-结构方程模型(PLS-SEM)和模糊定性比较分析(fsQCA)对模型的和谐性进行独特的分析。此外,研究还发现了员工 GC 的部分中介作用。研究结果表明,可以利用 fsQCA 进行多种组合,以提高绿色绩效(GP)。因此,本研究通过解释以前未探索的因素和阐明因果关系,为通过 GTL、GC 和 GI 建立更高的 GP 基础做出了贡献。研究结果对于理解 GTL 对组织 GI 的影响及其对 GP 的影响具有重要意义。本文还讨论了研究的局限性,为今后的研究提供了思路。
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引用次数: 0
Double-edged sword effects of green HRM on employee organizational citizenship behavior for the environment: interactive effects and mediation mechanisms 绿色人力资源管理对员工环境组织公民行为的双刃剑效应:互动效应与中介机制
IF 4.1 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-30 DOI: 10.1108/bpmj-11-2023-0889
Zeeshan Ahmed, Mishal Khosa, Nhat Tan Nguyen, Abdulaziz Fahmi Omar Faqera, Afeez Kayode Ibikunle, Saqlain Raza

Purpose

Employee green behavior contributes to the achievement of hospitality organizations’ sustainability goals. However, there is a need to examine how green human resource management (GHRM) fosters employees’ green behavior. Anchored on the conservation of resources (COR) theory, we anticipate that GHRM may have double-edged effects on employees’ organizational citizenship behavior for the environment (OCBE) via two opposing mechanisms (e.g. environmental passion and emotional exhaustion). Moreover, we expect that the relationship of GHRM on environmental passion and emotional exhaustion depends on environmentally specific empowering leadership (ESEL).

Design/methodology/approach

The data were garnered from 356 hospitality employees in Pakistan and analyzed using partial least squares structural equation modeling (PLS-SEM).

Findings

The findings revealed a significant and positive link between GHRM and employee OCBE and environmental passion and a significant and negative relationship between GHRM and emotional exhaustion. Similarly, the link between environmental passion and employee OCBE was significant and positive and between emotional exhaustion and employee OCBE was significant and negative. Our results indicate that the impact of GHRM on OCBE among hospitality employees was mediated by environmental passion and emotional exhaustion. Further, ESEL strengthened the association of GHRM with environmental passion while mitigating the effect of GHRM on emotional exhaustion.

Originality/value

Anchored on the COR theory, our study provides novel empirical evidence by investigating the mechanisms and boundary conditions between GHRM and employee OCBE nexus in the hospitality realm.

目的员工的绿色行为有助于酒店业组织实现可持续发展目标。然而,有必要研究绿色人力资源管理(GHRM)如何促进员工的绿色行为。基于资源保护(COR)理论,我们预计绿色人力资源管理可能会通过两种相反的机制(如环境激情和情感衰竭)对员工的环境组织公民行为(OCBE)产生双刃效应。此外,我们还预计,GHRM 与环境激情和情感衰竭之间的关系取决于特定环境授权领导力(ESEL)。研究结果研究结果表明,GHRM 与员工的环保组织公民行为(OCBE)和环境激情之间存在显著的正向联系,而 GHRM 与情感衰竭之间存在显著的负向联系。同样,环境激情与员工 OCBE 之间的联系显著且呈正相关,而情绪衰竭与员工 OCBE 之间的联系显著且呈负相关。我们的研究结果表明,GHRM 对酒店业员工 OCBE 的影响是由环境激情和情绪耗竭中介的。原创性/价值在 COR 理论的基础上,我们的研究通过调查酒店业中 GHRM 与员工 OCBE 关系的机制和边界条件,提供了新颖的实证证据。
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引用次数: 0
期刊
Business Process Management Journal
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