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Virtual human on social media: Text mining and sentiment analysis 社交媒体上的虚拟人:文本挖掘和情感分析
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-24 DOI: 10.1016/j.techsoc.2024.102666
Sihong Li , Jinglong Chen

Virtual humans are embodied agents with a human-like appearance. Despite the recent booming development that has sparked widespread academic interest, how people perceive these seemingly human but entirely fictional creations remains unclear. To explore the status, trends, emotional tendencies, and focus of attention of the Chinese public towards virtual humans, this paper utilizes text mining techniques to collect and analyze popular posts related to virtual humans on Chinese social media. The results indicate that public discussions primarily focus on the technological and industrial development of virtual humans, applications in the fields of virtual idols and virtual streamers, and the corporate investment and policy development of virtual humans. Despite positive emotions dominating, there is an increasing trend in negative emotions. Concerns are related to service failures, the uncanny valley effect, ethical crises, and technological unemployment. The research findings contribute to policymakers, industry stakeholders, and the public in understanding the general attitudes toward virtual human technology, enabling informed decision-making.

虚拟人是具有类似人类外表的化身代理。尽管近年来虚拟人的蓬勃发展引发了学术界的广泛关注,但人们如何看待这些看似人类却完全是虚构的创造物仍不清楚。为了探究中国公众对虚拟人的现状、趋势、情感倾向和关注焦点,本文利用文本挖掘技术收集并分析了中国社交媒体上与虚拟人相关的热门帖子。结果表明,公众讨论的焦点主要集中在虚拟人的技术和产业发展、虚拟偶像和虚拟流媒体领域的应用、虚拟人的企业投资和政策发展等方面。尽管积极情绪占主导地位,但消极情绪也呈上升趋势。人们的担忧与服务失败、不可思议谷效应、伦理危机和技术失业有关。研究结果有助于政策制定者、行业利益相关者和公众了解对虚拟人技术的普遍态度,从而做出明智的决策。
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引用次数: 0
Exploring the technological leaders using tire industry patents: A topic modeling approach 利用轮胎行业专利探索技术领先者:主题建模方法
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-23 DOI: 10.1016/j.techsoc.2024.102664
Mohsen Ghaffari , Alireza Aliahmadi , Abolfazl Khalkhali , Amir Zakery , Tugrul U. Daim , Mehdi Zamani

Researchers have long been interested in the transportation industry, recognizing its significant impact on human societies. Specifically, the automobile industry and its components have garnered special attention due to the evolving nature of transportation technologies. With this in mind, this study aims to explore the current and future technologies within the tire industry as a technological-based component of the automotive industry. Additionally, the research examines the key topics, leaders of technology, and strategies of technology-owning companies in these topics. To carry out this investigation, we employed a combination of methods including patent analysis and topic modeling. The selection of leading technology companies was based not only on the number of patents but also on the impact and quality of their patents, which was carefully evaluated. By leveraging these methods and results, tire companies and other industries can gain a competitive edge in technology, acquire insights into the current and future market share of leading companies, and develop effective roadmaps for their own advancement.

长期以来,研究人员一直对交通运输业很感兴趣,因为他们认识到交通运输业对人类社会的重大影响。具体而言,由于交通技术的不断发展,汽车行业及其组成部分受到了特别关注。有鉴于此,本研究旨在探索作为汽车行业技术基础组成部分的轮胎行业的当前和未来技术。此外,本研究还探讨了这些主题中的关键议题、技术领导者以及拥有技术的公司的战略。为了开展这项调查,我们综合运用了专利分析和主题建模等方法。在选择领先技术公司时,我们不仅依据专利数量,还对其专利的影响力和质量进行了仔细评估。利用这些方法和结果,轮胎公司和其他行业可以获得技术竞争优势,深入了解领先公司当前和未来的市场份额,并为自身发展制定有效的路线图。
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引用次数: 0
Are the media drivers of R&D? 媒体是研发的驱动力吗?
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-22 DOI: 10.1016/j.techsoc.2024.102665
Devora Peña-Martel, Nieves L. Díaz-Díaz, Jerónimo Pérez-Alemán, Domingo J. Santana-Martín

Research exploring how extra-legal institutional aspects might impact corporate investment policy in innovation is still in its early stages. This lack of research is even greater when it comes to studying the role of media attention in corporate innovation. This study extends prior literature by investigating the relationship between media visibility and research and development (R&D) investment in a continental European context. Using a sample of Spanish listed firms in the 2008–2022 period, results indicate that media attention has a positive effect on corporate innovation. The results provide support for arguments that the media reduce agency conflicts, facilitate fundraising, and increase the reputational risk of internal agents as well as the pressure to meet stakeholder demands and the chances of obtaining external help to develop new ideas and projects. Moreover, we show that media attention encourages innovation in companies who are more isolated from stakeholder demands, who face greater agency conflicts, or who suffer from financial difficulties.

探索法律之外的制度因素如何影响企业创新投资政策的研究仍处于早期阶段。在研究媒体关注在企业创新中的作用时,这种研究的匮乏就更为严重。本研究通过调查欧洲大陆背景下媒体知名度与研发(R&D)投资之间的关系,对之前的文献进行了扩展。结果表明,媒体关注度对企业创新有积极影响。这些结果为以下论点提供了支持:媒体减少了代理冲突,促进了筹资,增加了内部代理的声誉风险,以及满足利益相关者需求的压力和获得外部帮助以开发新想法和新项目的机会。此外,我们还发现,对于那些与利益相关者的要求较为隔绝、面临较大代理冲突或面临财务困难的公司,媒体的关注会鼓励其进行创新。
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引用次数: 0
Cooperation and coopetition, determinants of openness in product innovation and human resource management. Comparative study between Spain-Portugal 合作与竞争,产品创新和人力资源管理开放性的决定因素。西班牙与葡萄牙的比较研究
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-22 DOI: 10.1016/j.techsoc.2024.102667
Pedro Miguel Lopes Mota Veiga , Juan Herrera-Ballesteros , Carlos de las Heras-Rosas

The relationship between innovation and economic development has been extensively analyzed, highlighting how the national environment influences business innovation dynamics. In this context, the concept of the Triple Helix is introduced, identifying universities, firms, and governments as the main drivers of innovation development. The main objective of this paper is to deepen the understanding of the impact that cooperation and coopetition between these actors have on innovation dynamics. To achieve this, we compare two EU countries, focusing on product innovation following the Schumpeterian idea that economic development is driven by the introduction of new products. Data from 31,105 Spanish and 8224 Portuguese firms from the Community Innovation Survey (CIS) 2018 were analyzed. The results confirm that these collaborative dynamics have a positive impact on product innovation. Furthermore, human resource management is shown to be a fundamental aspect in driving innovation processes within an organization. The national context has positioned itself as a determining factor in innovation dynamics. In particular, in this study, Portuguese companies demonstrate a greater positive impact of innovation in human resources on product innovation compared to Spanish companies. The strength of this research lies in the comparative framework established between the two countries, allowing for the detection of the influence of governments, universities, and other agents in the collaborative processes that drive innovation dynamics in companies. The model proposed in this research could be extended to compare other countries, helping to explain the relationship between innovation levels and the influence of the country effect on their economic development.

创新与经济发展之间的关系已得到广泛分析,其中突出强调了国家环境如何影响企业创新动态。在此背景下,引入了三重螺旋的概念,指出大学、企业和政府是创新发展的主要驱动力。本文的主要目的是加深理解这些参与者之间的合作与竞争对创新动力的影响。为此,我们比较了两个欧盟国家,按照熊彼特的观点,即经济发展是由新产品的推出所推动的,重点关注产品创新。我们分析了来自 2018 年共同体创新调查(CIS)的 31105 家西班牙企业和 8224 家葡萄牙企业的数据。结果证实,这些合作动力对产品创新有积极影响。此外,人力资源管理也被证明是推动组织内部创新进程的一个基本方面。国家背景是创新动力的决定性因素。特别是,在本研究中,葡萄牙企业与西班牙企业相比,人力资源创新对产品创新的积极影响更大。这项研究的优势在于建立了两国之间的比较框架,可以发现政府、大学和其他机构在推动企业创新动力的合作过程中的影响。本研究提出的模型可扩展到其他国家进行比较,有助于解释创新水平与国家效应对其经济发展的影响之间的关系。
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引用次数: 0
Assessing the infringement risk of patent portfolios using network analysis and IF-TOPSIS: A case of standard-essential patent portfolios in the ICT industry 利用网络分析法和 IF-TOPSIS 评估专利组合的侵权风险:以信息和通信技术行业的标准必要专利组合为例
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-17 DOI: 10.1016/j.techsoc.2024.102663
Chenxu Ming , Xiang Yu , Ben Zhang

With the intensification of technological innovation competition and the surge in the number of patents in modern society, companies' technology activities such as technology R&D, technology licensing and technology transfer now regularly involve large patent portfolios, as well as a rising risk of patent infringement. However, the existing patent infringement risk assessment methods are only designed for individual patents, which is not enough to meet the companies' practical need for assessing and managing the infringement risk of large patent portfolios. Therefore, this study proposes a combined approach using network analysis and intuitionistic fuzzy technique for order preference by similarity to ideal solution (IF-TOPSIS), which can assess and rank the infringement risk of a company's patent portfolio relative to each of its competitors' patent portfolios, thereby providing a scientific base for the company's management decisions on patent portfolios. In this approach, one-mode weighted patent proximity networks are constructed to extract topology information of patent portfolios, and the IF-TOPSIS method is combined to obtain and rank the risk results under a proper fuzzy framework. The case study uses patent portfolios containing a total of 6736 standard-essential patents (SEPs) in the information and communications technology (ICT) industry as test data, and verifies the practicality and validity of this intelligent approach. Managerial implications for technology managers and patent attorneys are elaborated.

随着现代社会技术创新竞争的加剧和专利数量的激增,企业的技术研发、技术许可和技术转让等技术活动经常会涉及到大量的专利组合,专利侵权风险也随之上升。然而,现有的专利侵权风险评估方法仅针对单个专利设计,无法满足企业评估和管理大型专利组合侵权风险的实际需要。因此,本研究提出了一种采用网络分析和直觉模糊技术(IF-TOPSIS)相结合的方法,即通过与理想解的相似性进行排序偏好(IF-TOPSIS),对企业的专利组合相对于其竞争对手的每个专利组合的侵权风险进行评估和排序,从而为企业的专利组合管理决策提供科学依据。该方法通过构建单模加权专利邻近性网络来提取专利组合的拓扑信息,并结合 IF-TOPSIS 方法,在适当的模糊框架下得出风险结果并进行排序。案例研究以信息和通信技术(ICT)行业共包含 6736 项标准必要专利(SEP)的专利组合为测试数据,验证了这种智能方法的实用性和有效性。此外,还阐述了该方法对技术经理和专利代理人的管理意义。
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引用次数: 0
Exploring collaborative decision-making: A quasi-experimental study of human and Generative AI interaction 探索协作决策:人类与生成式人工智能互动的准实验研究
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-17 DOI: 10.1016/j.techsoc.2024.102662
Xinyue Hao, Emrah Demir, Daniel Eyers

This paper explores the effects of integrating Generative Artificial Intelligence (GAI) into decision-making processes within organizations, employing a quasi-experimental pretest-posttest design. The study examines the synergistic interaction between Human Intelligence (HI) and GAI across four group decision-making scenarios within three global organizations renowned for their cutting-edge operational techniques. The research progresses through several phases: identifying research problems, collecting baseline data on decision-making, implementing AI interventions, and evaluating the outcomes post-intervention to identify shifts in performance. The results demonstrate that GAI effectively reduces human cognitive burdens and mitigates heuristic biases by offering data-driven support and predictive analytics, grounded in System 2 reasoning. This is particularly valuable in complex situations characterized by unfamiliarity and information overload, where intuitive, System 1 thinking is less effective. However, the study also uncovers challenges related to GAI integration, such as potential over-reliance on technology, intrinsic biases particularly ‘out-of-the-box’ thinking without contextual creativity. To address these issues, this paper proposes an innovative strategic framework for HI-GAI collaboration that emphasizes transparency, accountability, and inclusiveness.

本文采用准实验性的前测-后测设计,探讨了将生成式人工智能(GAI)融入组织内部决策过程的效果。本研究探讨了人类智能(HI)与 GAI 在三个以尖端运营技术而闻名的全球性组织内的四个小组决策场景中的协同互动。研究分为几个阶段:确定研究问题、收集决策基线数据、实施人工智能干预、评估干预后的结果以确定绩效的变化。研究结果表明,GAI 通过提供以系统 2 推理为基础的数据驱动支持和预测分析,有效减轻了人类的认知负担,减少了启发式偏差。这在以不熟悉和信息超载为特征的复杂情况下尤其有价值,因为在这种情况下,系统 1 的直觉思维不太有效。不过,这项研究也发现了与 GAI 整合相关的挑战,如可能过度依赖技术、内在偏见,特别是缺乏情境创造力的 "发散 "思维。为了解决这些问题,本文提出了一个创新的战略框架,以促进人 力资源-地理信息系统的合作,该框架强调透明度、问责制和包容性。
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引用次数: 0
Why does quality fraud occur? A case study of Japanese manufacturers 为什么会出现质量欺诈?日本制造商案例研究
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-15 DOI: 10.1016/j.techsoc.2024.102659
Hiroto Hara, Shuzo Fujimura

In recent years, Japanese manufacturers' quality fraud has significantly impacted society, and restoring confidence in product quality has become a challenge. Quality fraud is the fabrication or falsification of inspection data related to product or service quality. This study aims to extend understanding of quality fraud mechanisms and suggest lessons for technological management. Among five Japanese manufacturers that developed seismic isolation rubber, we focus on two companies that entered the market simultaneously and operated in the same competitive environment, comparing a company that committed fraud with another that did not. Specifically, we analyze each company's technological influence through its behavior in product development, patent applications, and patent disputes. We show the relationship between technological capabilities and unethical behavior, as well as the nature of technology that influences them. We identify the following mechanism of quality fraud: a company that misassesses its technological capabilities engages in unethical behavior by overlooking technological issues. The inherent nature of technology (i.e., competitiveness, goal orientation, and uncertainty) contributes to this outcome. It is possible that a successful experience in a competitive environment leads to a focus on specific options to achieve goals, resulting in myopia and failure to objectively recognize self-assessment. Uncertainty makes it difficult to determine technical standards or evaluation methods based solely on rigorous theory, leading to technologically ambiguous decisions through trade-offs, which can blur ethical implications and lead to unethical behavior.

近年来,日本制造商的质量欺诈行为对社会造成了重大影响,恢复人们对产品质量的信心已成为一项挑战。质量欺诈是指捏造或篡改与产品或服务质量相关的检验数据。本研究旨在扩展对质量欺诈机制的理解,并为技术管理提供借鉴。在五家开发隔震橡胶的日本制造商中,我们重点关注了两家同时进入市场并在相同竞争环境下运营的公司,并将一家有欺诈行为的公司与另一家没有欺诈行为的公司进行了比较。具体而言,我们通过两家公司在产品开发、专利申请和专利纠纷方面的行为,分析其技术影响力。我们展示了技术能力与不道德行为之间的关系,以及影响它们的技术性质。我们发现了以下质量欺诈机制:错误评估自身技术能力的公司会因忽视技术问题而从事不道德行为。技术的固有性质(即竞争力、目标导向和不确定性)促成了这一结果。竞争环境中的成功经验可能会导致人们只关注实现目标的具体方案,从而形成近视眼,不能客观地认识自我评估。不确定性使人们难以仅凭严谨的理论来确定技术标准或评价方法,导致通过权衡作出技术上含糊不清的决定,从而模糊了道德含义,导致不道德行为。
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引用次数: 0
Remedying driving range and refueling challenges in electric mobility: Consumer adoption of battery-swappable electric vehicles 解决电动汽车的行驶里程和加油难题:消费者采用可更换电池的电动汽车
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-14 DOI: 10.1016/j.techsoc.2024.102661
Gibbson Adu-Gyamfi , Huaming Song , Emmanuel Nketiah , Bright Obuobi , Ammishaddai Kotey Djanie

Driving range (mileage) limitations and long charging times associated with electric vehicle (EV) usage have necessitated the emergence of battery-swappable electric vehicles (BSEV) for sustainable mobility. In enhancing BSEV proliferation, a thorough comprehension of consumer adoption is needed. Understanding consumer adoption or hesitancy of BSEV is important for environmental sustainability. Consequently, this study explores the adoption intention of BSEVs by extending an amalgamated technology acceptance model (TAM) and the innovation resistance theory (IRT) with knowledge. Using 552 responses obtained through a survey, hypotheses were assessed using a structural equation model (SEM). Results from the study expressed that the conceptual framework explained 70.2 % of the overall variance, better than the individual TAM (40.7 %) and IRT (20.2 %), as well as the integrated model (60.7 %). Perceived ease-of-use, attitude, and perceived usefulness were positive in influencing BSEV. Value barrier and usage barrier were negatively significant in influencing BSEV adoption intention. However, the barrier of risk was insignificant in affecting the adoption intention of BSEVs. Tradition and image barriers were negative in influencing attitude. Perceived usefulness and attitude were discovered as mediators. This research provides policymakers and stakeholders with apt recommendations to promote acceptance and mitigate BSEV adoption hesitancy.

由于电动汽车(EV)的行驶里程(里程数)有限且充电时间较长,因此有必要出现可更换电池的电动汽车(BSEV),以实现可持续交通。为了促进 BSEV 的普及,需要全面了解消费者的采用情况。了解消费者对 BSEV 的采用或犹豫不决对环境的可持续发展非常重要。因此,本研究通过对技术接受模型(TAM)和创新阻力理论(IRT)进行知识扩展,探讨了 BSEV 的采用意向。利用通过调查获得的 552 份答复,采用结构方程模型(SEM)对假设进行了评估。研究结果表明,概念框架解释了 70.2% 的总体变异,优于单独的 TAM(40.7%)和 IRT(20.2%)以及综合模型(60.7%)。感知易用性、态度和感知有用性对 BSEV 有积极影响。价值障碍和使用障碍对 BSEV 采用意向的影响呈负相关。然而,风险障碍对 BSEV 的采用意向影响不大。传统和形象障碍对态度的影响为负。感知有用性和态度被认为是中介因素。这项研究为政策制定者和利益相关者提供了适当的建议,以促进对生物安全评价工具的接受并减轻采用生物安全评价工具的犹豫不决。
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引用次数: 0
Digitalization of services, Innovation and manufacturing GVC upstreamness 服务业数字化、创新和制造业 全球价值链上游
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-14 DOI: 10.1016/j.techsoc.2024.102660
Ruimin Bian , Zhaobin Fan

This study investigates the impact of the service sector digitalization on the upstream positioning of manufacturing industries within the Global Value Chains (GVCs). The empirical analysis is conducted using the data from 65 countries (regions) and 17 manufacturing sectors during the period 2000–2018. The findings suggest that the digitalization of service sector contributes to the upward evolution of manufacturing industries within the GVCs by stimulating technological innovation among manufacturing firms. This effect is more pronounced in labor-intensive manufacturing industries, peripheral countries, and the “snake-type” GVC pattern. The robustness of the findings is confirmed by a series of tests, including an examination of the endogeneity issue.

本研究探讨了服务业数字化对全球价值链(GVC)中制造业上游定位的影响。实证分析使用了 2000-2018 年间 65 个国家(地区)和 17 个制造业部门的数据。研究结果表明,服务业的数字化通过刺激制造业企业的技术创新,促进了制造业在全球价值链中的向上发展。这种效应在劳动密集型制造业、外围国家和 "蛇形 "全球价值链模式中更为明显。一系列检验(包括对内生性问题的检验)证实了研究结果的稳健性。
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引用次数: 0
From news websites to social media: Unpacking the influence of online channels on presumed influence and responses to misinformation 从新闻网站到社交媒体:解读网络渠道对假定影响力的影响以及对错误信息的反应
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-10 DOI: 10.1016/j.techsoc.2024.102658
Jeffry Oktavianus, Xiang Meng

This study employs the theoretical model of the influence of presumed influence to examine the mechanisms that drive online users to engage in information authentication and social correction, which are critical for countering misinformation. In particular, this study examines how the perceived prevalence and presumed influence of misinformation affect the intention to verify and correct misinformation, and how the use of different online platforms (i.e., social networking sites, video platforms, instant messaging applications, and news websites) for political news shapes these perceptions. This research draws on survey data from 2,589 respondents in Taiwan. The findings indicate that perceived prevalence has a positive relationship with presumed influence, which in turn, leads to authentications and corrections. Moreover, using social networking sites and video platforms for political news is positively related to perceived prevalence, whereas instant messaging applications have a negative association.

本研究采用假定影响力的理论模型来研究促使网络用户参与信息验证和社会更正的机制,这对于反击错误信息至关重要。特别是,本研究探讨了错误信息的感知流行程度和假定影响力如何影响核实和更正错误信息的意愿,以及使用不同网络平台(即社交网站、视频平台、即时通讯应用程序和新闻网站)获取政治新闻如何影响这些感知。本研究利用了台湾 2,589 名受访者的调查数据。研究结果表明,感知的普遍性与假定的影响力呈正相关,而假定的影响力反过来又会导致认证和更正。此外,使用社交网站和视频平台获取政治新闻与感知流行度呈正相关,而即时通讯应用则呈负相关。
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引用次数: 0
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