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Mobile application features effects on the application's engagement and intention for continuing use in tourism 移动应用程序的功能对应用程序的参与和继续在旅游中使用的意图有影响
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-04-03 DOI: 10.1080/10941665.2023.2230328
Şensev Payan İlkan, Ali Öztüren, Turgay Avcı, Foad Irani
ABSTRACT The study intends to detect the impacting factors of mApp (mobile application) engagement and the intention for continuing use. The study investigates the conceptual model using the Diffusion of Innovation Theory (DOI) and Uses and Gratifications Theory (UGT). An online survey questionnaire was administered to European consumers. Outcomes show that DOI elements and UGT element playfulness significantly affect user satisfaction and perceived value. Furthermore, user satisfaction positively impacts mApp engagement and intention to continue using it. Exploring consumers’ mApp perceptions can have practical implications for tourism organizations and mApp developers seeking better comprehension of respective customer groups’ needs.
摘要本研究旨在检测移动应用程序参与度的影响因素以及继续使用的意图。本研究使用创新扩散理论(DOI)和使用与满足理论(UGT)对概念模型进行了研究。向欧洲消费者发放了一份在线调查问卷。结果表明,DOI元素和UGT元素的游戏性显著影响用户满意度和感知价值。此外,用户满意度对mApp的参与度和继续使用的意愿产生了积极影响。探索消费者的mApp认知对旅游组织和mApp开发商寻求更好地理解各自客户群体的需求具有实际意义。
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引用次数: 1
Digital divide and senior travel consumption: an empirical study from China 数字鸿沟与老年人旅游消费——来自中国的实证研究
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-04-03 DOI: 10.1080/10941665.2023.2228938
X. Wu, Yonghua Yang
ABSTRACT The digital divide in tourism consumption deserves attention. Based on the data from China Family Panel Studies in 2018, we built a Tobit model to explore the impact of the digital divide on elderly tourism consumption. It is found that the elders with low digital access and usage tend to spend lower on tourism. Further research finds that transaction barriers are an important channel for the impact of the digital divide on elderly tourism consumption. The inhibiting effect of the digital divide on senior travel consumption can be reduced when seniors receive more social support from spouses, children, and friends.
摘要旅游消费中的数字鸿沟值得关注。基于2018年中国家庭面板研究的数据,我们构建了一个Tobit模型来探索数字鸿沟对老年旅游消费的影响。研究发现,数字访问和使用率较低的老年人在旅游上的支出往往较低。进一步研究发现,交易壁垒是数字鸿沟影响老年旅游消费的重要渠道。当老年人从配偶、子女和朋友那里获得更多的社会支持时,数字鸿沟对老年人旅行消费的抑制作用就会减少。
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引用次数: 1
What if we could travel without passport? First sight to blockchain-based identity management in tourism 如果我们可以不用护照旅行呢?旅游业基于区块链的身份管理初探
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-04-03 DOI: 10.1080/10941665.2023.2229922
Miraç Yücel Başer, Tuba Büyükbeşe, M. Kizildag
ABSTRACT Blockchain technology, as a distributed digital ledger, enables users to control their credentials without being breached by third parties. From a tourism perspective, it allows tourists to pass through checkpoints and/or bookings without waiting and having to go through third-party transactions. Hence, this paper aims to discuss traditional identity management (IdM) system challenges and what blockchain might offer as a counterpoint to conventional travel experiences within the tourism domain. We have tried to identify challenges, issues, and implementation areas of IdM in the tourism industry domain.
区块链技术作为一种分布式数字账本,使用户能够在不被第三方破坏的情况下控制自己的凭证。从旅游业的角度来看,它允许游客通过检查站和/或预订,而不必等待,也不必通过第三方交易。因此,本文旨在讨论传统身份管理(IdM)系统面临的挑战,以及区块链在旅游领域可能提供的与传统旅行体验相对应的内容。我们试图确定旅游业领域IdM的挑战、问题和实施领域。
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引用次数: 0
Volatility effects of cryptocurrencies on foreign tourism in India 加密货币对印度外国旅游业的波动性影响
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-04-03 DOI: 10.1080/10941665.2023.2228936
Jagjeevan Kanoujiya, Soumyadip Pal, Shailesh Rastogi
ABSTRACT Cryptocurrencies and tourism have gained traction worldwide in the last few years. However, no research has been conducted to understand the relationship between the two. This paper examines the impact of the volatility spillover effects (VSE) of cryptocurrencies on the tourism sector in India. Using monthly time-series data (from August 2015 to January 2021) of the selected cryptocurrencies and foreign tourist arrivals (FTA) and foreign exchange earnings (FEE) from foreign tourism, we assess the volatility (short and long-term) impacts of cryptocurrencies on tourism (through changes in the monthly number of FTAs in India and FEEs of India through foreign tourism). The study applies Multivariate GARCH models (BEKK-GARCH and mGJR-GARCH). The findings suggest that there is an existence of volatility connections between cryptocurrencies and foreign tourism in India. These findings have noticeable implications for policymakers to understand the importance of cryptocurrency and blockchain for tourism sector policies in India.
摘要加密货币和旅游业在过去几年中在全球范围内获得了吸引力。然而,目前还没有进行任何研究来了解两者之间的关系。本文研究了加密货币的波动溢出效应(VSE)对印度旅游业的影响。使用选定加密货币的月度时间序列数据(2015年8月至2021年1月)和外国游客到达量(FTA)以及外国旅游的外汇收入(FEE),我们评估了加密货币对旅游业的波动性(短期和长期)影响(通过印度FTA的月度数量和印度通过外国旅游的FEE的变化)。本研究采用多元GARCH模型(BEKK-GARCH和mGJR-GARCH)。研究结果表明,加密货币与印度的外国旅游业之间存在波动性联系。这些发现对政策制定者理解加密货币和区块链对印度旅游业政策的重要性具有重要意义。
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引用次数: 0
Demystifying the nexus between social media usage and overtourism: evidence from Hangzhou, China 揭秘社交媒体使用与过度旅游之间的关系:来自中国杭州的证据
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-04-03 DOI: 10.1080/10941665.2023.2230313
Qingfeng Song, A. Wondirad
ABSTRACT Several destinations across the globe experience the challenge of overtourism. Literature identifies social media as one of the driving factors of overtourism. Although some prior studies have explored the relationship between social media and overtourism, the connection between the two still lacks a strong empirical validation. In light of this, we empirically established the relationship between social media usage (SMU) and overtourism, drawing upon Uses and Gratifications Theory (UGT). Quantitative data were collected from 209 tourists who had visited Hangzhou and analysed using PLS-SEM. Research findings reveal that social media usage contributes to overtourism through the mediating effect of tourist flow concentration, even though the influence is weak. Consequently, only 10.2% of the variance in overtourism is explained by the model, suggesting a weak effect of social media usage on overtourism. Implications and limitations are discussed, and avenues for further research are suggested.
全球多个旅游目的地都面临着过度旅游的挑战。文献认为社交媒体是过度旅游的驱动因素之一。虽然之前的一些研究已经探讨了社交媒体与过度旅游之间的关系,但两者之间的联系仍然缺乏强有力的实证验证。鉴于此,我们借鉴使用与满足理论(UGT),实证地建立了社交媒体使用(SMU)与过度旅游之间的关系。利用PLS-SEM对209名来杭州旅游的游客进行定量分析。研究发现,社交媒体使用通过客流集中度的中介作用促进了过度旅游,但影响程度较弱。因此,只有10.2%的过度旅游方差可以被模型解释,这表明社交媒体使用对过度旅游的影响很弱。讨论了影响和局限性,并提出了进一步研究的途径。
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引用次数: 0
How do online travel reviews facilitate informed purchase decisions? 在线旅行评论如何促进明智的购买决策?
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-04-03 DOI: 10.1080/10941665.2023.2228939
Chung-Ming Chuang, C. Wu, Robin Stanley Snell
ABSTRACT We analysed the attributes of online travel reviews that facilitate online travel purchasing decisions. In Study 1, we developed and validated a scale for measuring the perceived value of online travel reviews (PVOTR). The PVOTR scale has six dimentions and was based on a literature review and Fuzzy Delphi Method. It was validated with data from 69 undergraduate students and 485 travelers in Taiwan. In Study 2, we examined the impact of PVOTR on the online travel purchasing attitudes of another 469 travelers in Taiwan. PVOTR significantly affected online travel purchasing attitudes through the mediation of reduced perceived complexity.
摘要:我们分析了在线旅游评论的属性,这些属性有助于在线旅游购买决策。在研究1中,我们开发并验证了一种测量在线旅行评论感知价值的量表(PVOTR)。PVOTR量表有六个维度,基于文献综述和模糊德尔菲方法。用台湾69名大学生和485名旅行家的数据进行了验证。在研究2中,我们研究了PVOTR对台湾另外469名旅行者在线旅行购买态度的影响。PVOTR通过降低感知复杂性的中介作用显著影响在线旅行购买态度。
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引用次数: 0
Digital cultural tourism: progress and a proposed framework for future research 数字文化旅游:进展和未来研究的建议框架
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-03-04 DOI: 10.1080/10941665.2023.2217958
Danni Zheng, C. Huang, Balgen Oraltay
ABSTRACT While digitalization is a critical topic in cultural tourism research, the concept of digital cultural tourism requires greater clarity and coherence. This review paper systematically analyzes the intellectual structure of digital cultural tourism research via multidisciplinary lenses. Two hundred and eleven related academic articles from 1996 to 2021 were retrieved and analyzed using a bibliometric visualization approach. Five research themes were identified, including changing the discourses of cultural tourism, historical site reconstruction, travel route information, smartphone-medicated cultural tourism, and virtual cultural tourism. The study further analyzed the research progress and proposed a future research agenda.
摘要虽然数字化是文化旅游研究中的一个关键话题,但数字文化旅游的概念需要更加清晰和连贯。本文从多学科视角系统分析了数字文化旅游研究的知识结构。使用文献计量可视化方法检索和分析了1996年至2021年的211篇相关学术文章。确定了五个研究主题,包括文化旅游话语的转变、历史遗址重建、旅游路线信息、智能手机药物文化旅游和虚拟文化旅游。该研究进一步分析了研究进展,并提出了未来的研究议程。
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引用次数: 1
Understanding the relationship between tourists’ perceptions of the authenticity of traditional village cultural landscapes and behavioural intentions, mediated by memorable tourism experiences and place attachment 了解游客对传统乡村文化景观真实性的感知与行为意图之间的关系,通过难忘的旅游体验和地点依恋来调节
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-03-04 DOI: 10.1080/10941665.2023.2217959
Xiaoying Li, Chen Wang
ABSTRACT Traditional village tourism development is influenced by cultural landscape authenticity and tourists’ behavioural intentions. Data was collected from 347 tourists through field surveying. Structural equation modelling was used to explore interactions between traditional village cultural landscape (TVCL) authenticity, memorable tourism experiences (MTE) and place attachment (PA) in driving tourist behavioural intentions. TVCL authenticity, MTE and PA significantly affect behavioural intentions; MTE and PA have significant partial mediating effects on TVCL authenticity and behavioural intentions. The study emphasises the role of cultural landscape authenticity in traditional village tourism, enriches authenticity theory, and promotes rural tourism development and sustainable protection forms.
摘要传统乡村旅游的发展受到文化景观真实性和游客行为意向的影响。通过实地调查收集了347名游客的数据。结构方程模型用于探索传统乡村文化景观(TVCL)的真实性、难忘的旅游体验(MTE)和地点依恋(PA)在驱动游客行为意向方面的相互作用。TVCL真实性、MTE和PA显著影响行为意向;MTE和PA对TVCL真实性和行为意向具有显著的部分中介作用。该研究强调了文化景观真实性在传统乡村旅游中的作用,丰富了真实性理论,促进了乡村旅游的发展和可持续保护形式。
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引用次数: 1
The charm of emojis: the heterogeneous effects of emoji use on users’ intention to share in online tourism rumor correction 表情符号的魅力:网络旅游谣言纠正中表情符号使用对用户分享意愿的异质效应
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-03-04 DOI: 10.1080/10941665.2023.2217956
Zilu Yang, Wenqi Ruan, Shu-Ning Zhang, Fang Deng
ABSTRACT Improving users’ intention to share rumor-correcting information is crucial for the tourism rumor correction. Based on the stimulus-organism-response (S-O-R) theoretical framework, this study explored the heterogeneous effects of emoji use on users’ sharing intention during tourism rumor correction using the experimental method. The results indicate that emoji use while correcting rumors can increase the persuasive effect, but the emoji meaning’s multipleness will reduce users’ intention to share. Furthermore, perceived information authenticity and processing fluency are mediating factors. Moreover, information sources is an effective moderator. For individual sources, the multiple meanings of emojis increase the negative effect on users’ sharing intention, whereas organizational sources can decrease this negative effect.
提高用户分享辟谣信息的意愿是旅游辟谣的关键。本研究基于刺激-生物-反应(S-O-R)理论框架,采用实验方法探讨了表情符号使用对旅游谣言纠正过程中用户分享意愿的异质性影响。结果表明,在辟谣时使用表情符号可以增加说服效果,但表情符号含义的多重性会降低用户的分享意愿。感知信息真实性和加工流畅性是中介因素。此外,信息源是一个有效的调节者。对于个体源而言,表情符号的多重含义增加了对用户分享意愿的负面影响,而组织源可以降低这种负面影响。
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引用次数: 0
The effect of tourism live streaming information quality and source credibility on users’ continuous viewing intention: an application of elaboration likelihood model 旅游直播信息质量和信息源可信度对用户持续观看意愿的影响——精细似然模型的应用
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-03-04 DOI: 10.1080/10941665.2023.2217954
Wenyuan Sang, Siyu Ji, Bo Pu, I. Phau
ABSTRACT Tourism live streaming has gradually come into the public's sight and become an important channel to entertain and obtain information. However, how to retain users is the focus of tourism live streaming stakeholders. Based on the elaboration likelihood model, this article developed an integrated relationship model between information quality, source credibility and users’ continuous viewing intention, with social and spatial presence as mediators and perceived stress as moderator. This research used empirical analysis through the questionnaire survey and structural equation model. The data showed that information quality and source credibility positively affect continuous viewing intention of tourism live streaming users. Social and spatial presence mediated the impact of information quality and source credibility on continuous viewing intention. Perceived stress negatively moderated the impact of information quality on continuous viewing intention. These findings provided theoretical and practical insights that can promote the development of live streaming in the modern tourism field.
摘要旅游直播已逐渐进入公众视野,成为娱乐和获取信息的重要渠道。然而,如何留住用户是旅游直播利益相关者关注的焦点。在阐述可能性模型的基础上,以社会和空间存在为中介,感知压力为调节因子,建立了信息质量、来源可信度和用户持续观看意愿之间的综合关系模型。本研究采用问卷调查和结构方程模型进行实证分析。数据显示,信息质量和来源可信度正影响旅游直播用户的持续观看意愿。社会和空间存在介导了信息质量和来源可信度对连续观看意图的影响。感知压力对信息质量对连续观看意图的影响具有负向调节作用。这些发现提供了理论和实践见解,可以促进直播在现代旅游领域的发展。
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引用次数: 0
期刊
Asia Pacific Journal of Tourism Research
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