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Will visual peripheral cues motivate you to purchase tourism cultural and creative products? Evidence from China 视觉周边线索会促使您购买旅游文化创意产品吗?来自中国的证据
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-12-02 DOI: 10.1080/10941665.2023.2293807
Shu-Ning Zhang, Wan-Ya Zhang, Yong-Quan Li, Wenqi Ruan, Yan Zhou
ABSTRACT Appearance elements are driving tourist consumption. However, there is still a research gap in the matching effects of the peripheral design elements around tourism cultural and creative products (CCPs). Therefore, introducing the theoretical model of “consumer reaction to product form”, this study conducted two experiments to explore the matching influence mechanism of CCPs’ styles and hues on tourists’ willingness to buy. The results highlight that matching the styles and hues of tourism CCPs could positively affect tourists’ willingness to buy. Specifically, the tourism CCPs with typical style and cold hue will stimulate tourists’ willingness to buy through the mediation of fluency. Furthermore, the tourism CCPs with novel appearance and warm hue improve willingness to buy, in which fluency and perceived enjoyment play a mediating role. These findings contribute to the knowledge of tourism CCP marketing and provide insight into tourism CCP appearance design in the tourism industry.
摘要 外观元素是游客消费的驱动力。然而,旅游文化创意产品(CCP)周边设计元素的匹配效应研究仍是空白。因此,本研究引入 "消费者对产品形式的反应 "理论模型,通过两个实验来探讨文创产品的风格和色调对游客购买意愿的匹配影响机制。研究结果表明,旅游商业中心的风格和色调匹配会对游客的购买意愿产生积极影响。具体而言,具有典型风格和冷色调的旅游消费中心会通过流畅性的中介作用刺激游客的购买意愿。此外,外观新颖、色调温暖的旅游垃圾站会提高游客的购买意愿,其中流畅度和感知到的乐趣起到了中介作用。这些发现有助于加深对旅游垃圾站营销知识的了解,并为旅游业中的旅游垃圾站外观设计提供启示。
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引用次数: 0
Impacts of UAM on tourism: the roles of innovative characteristics, motivated consumer innovativeness, attitude, problem awareness, and cultural differences UAM 对旅游业的影响:创新特征、消费者创新动机、态度、问题意识和文化差异的作用
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-12-02 DOI: 10.1080/10941665.2023.2293810
J. Kim, Seongseop (Sam) Kim, Tadesse Bekele Hailu, Heekyeong Ha, Heesup Han
ABSTRACT Urban air mobility (UAM) is ready to fly and is a disruptive technology in improving city tourism. This study explores the roles of innovation characteristics, motivated consumer innovativeness, and attitude in stimulating intention to use UAM, with consideration of cultural differences. For this, we adopted both symmetric and asymmetric approaches based on data gathered in the United States and China. This study examined the structural relationships between predictors and tested the moderating effect of problem awareness in the link between motivated consumer innovativeness and attitude in developing travelers’ approach behaviors relating to UAM. This study found multiple solutions based on a complex interplay among antecedents, and identified a necessary condition to drive intention to use UAM. Our findings from multiple analytic approaches help to advance the current knowledge of UAM adoption behavior in different cultures.
摘要 城市空中交通(UAM)蓄势待发,是改善城市旅游业的一项颠覆性技术。本研究考虑到文化差异,探讨了创新特征、消费者创新动机和态度在激发使用城市空中交通意向中的作用。为此,我们根据在美国和中国收集的数据,采用了对称和非对称两种方法。本研究考察了各预测因素之间的结构关系,并检验了问题意识对消费者创新动机和态度之间的关联的调节作用,以发展旅行者与 UAM 相关的接近行为。本研究基于前因之间复杂的相互作用找到了多种解决方案,并确定了推动使用 UAM 的意向的必要条件。我们从多种分析方法中得出的结论有助于推进当前对不同文化中 UAM 采用行为的了解。
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引用次数: 0
Research on the spatial distribution and driving mechanism of the integrated development of the health tourism industry 健康旅游产业融合发展的空间分布与驱动机制研究
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-12-02 DOI: 10.1080/10941665.2023.2293803
Chenmei Liao, Di Tian, Rob Law, Shaogui Xu, Mu Zhang
ABSTRACT This study uses coupled coordination, spatial autocorrelation, and grey correlation analysis to examine the degree, trends, and spatial distribution of health tourism industry integration in Guangdong Province, China, to explore the relevant factors affecting its development, and to summarize the mechanisms and paths of such integration. Results show that (1) the overall development trend of convergence of the health tourism industry in Guangdong Province is generally positive, and the health and tourism industries are in a benign coupling state of mutual promotion; (2) the convergence of the health tourism industry in Guangdong Province shows obvious local spatial agglomeration characteristics, and the spatial distribution pattern of cold hot spots of industrial coupling coordination shows the characteristics of “cold in the north and hot in the south” and “cold in the east and west, hot in the middle;” (3) among those factors affecting the convergence of health tourism industry in Guangdong Province, market demand exerts the greatest influence, followed by human resources, technological innovation, government support, and basic transportation; and (4) in the convergence mechanism of the health tourism industry in Guangdong Province, demand is the endogenous driving force, talent cultivation and technological innovation are the sustained supporting forces, and government support is the external driving force. Some suggestions are put forward to promote the convergence of the health and tourism industries and to provide a reference for the global health tourism industry to achieve high-quality convergence and development.
摘要 本研究运用耦合协调、空间自相关和灰色关联分析方法,对广东省健康旅游产业融合的程度、趋势和空间分布进行研究,探讨影响其发展的相关因素,并总结其融合的机制和路径。结果表明:(1)广东省健康旅游产业融合发展趋势总体向好,健康产业与旅游产业处于相互促进的良性耦合状态;(2)广东省健康旅游产业融合呈现出明显的局部空间集聚特征,产业耦合协调的冷热点空间分布格局呈现出 "北冷南热 "和 "东冷西热中冷 "的特点;"3)在影响广东省健康旅游产业集聚的因素中,市场需求影响最大,其次是人才、科技创新、政府扶持和基础交通;(4)在广东省健康旅游产业集聚机制中,需求是内生动力,人才培养和科技创新是持续支撑力,政府扶持是外生动力。提出了促进健康产业与旅游产业融合发展的若干建议,为全球健康旅游产业实现高质量融合发展提供参考。
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引用次数: 0
Exploring the transformative travel process: testing the moderating role of travel motivation and the mediating role of self-reflection of solo travelers 探索变革性旅行过程:检验旅行动机的调节作用和独自旅行者自我反思的中介作用
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-12-02 DOI: 10.1080/10941665.2023.2293797
Dang Thuan An Nguyen, Liwei Hsu
ABSTRACT This study focuses on understanding how transformation happens and the emergence of different dimensions, including existential transformation, learning transformation, and behavioral transformation from solo travelers’ perspectives. The hypotheses were drawn from sparse literature review and were tested based on validated measurement scales. A questionnaire was distributed and successfully collected 336 valid online responses, which was then analysis using SmartPLS 3.0. The findings reveal significant direct relationships between transformative travel experiences and their dimensions. The paper provides useful insights for transformation theory about the influence of different dimensions, namely, travel motivation, self-reflection on the transformation process of solo travelers.
ABSTRACT 本研究侧重于从单人旅行者的角度了解转变是如何发生的,以及不同维度(包括存在转变、学习转变和行为转变)的出现。研究假设来自稀少的文献综述,并根据经过验证的测量量表进行了测试。我们发放了调查问卷,并成功收集了 336 份有效在线回复,然后使用 SmartPLS 3.0 对其进行了分析。研究结果表明,变革性旅行体验与其维度之间存在重要的直接关系。本文就旅行动机、自我反思等不同维度对独自旅行者转变过程的影响为转变理论提供了有益的启示。
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引用次数: 0
A longitudinal study on how smart tourism technology influences tourists’ repeat visit intentions 关于智能旅游技术如何影响游客重游意愿的纵向研究
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-12-02 DOI: 10.1080/10941665.2023.2293801
Debarun Chakraborty, Aruna Polisetty, Anubhav Mishra, N. Rana
ABSTRACT This study addresses this knowledge deficit by developing and testing a model that examines the effect of smart technologies on tourists’ satisfaction and intentions to repeat visit a travel destination. This study used a longitudinal approach and collected data from 438 tourists between December 2020 and March 2021, followed by another survey between September 2021 and March 2022. Technology characteristics such as accessibility, information quality, and personalisation positively influence tourists’ satisfaction, which mediates the relationship between trust and repeat visit intentions of tourists.
摘要 本研究通过建立和测试一个模型,考察智能技术对游客满意度和重游旅游目的地意愿的影响,解决了这一知识赤字问题。本研究采用纵向方法,在 2020 年 12 月至 2021 年 3 月期间收集了 438 名游客的数据,并在 2021 年 9 月至 2022 年 3 月期间进行了另一次调查。可访问性、信息质量和个性化等技术特征对游客的满意度产生了积极影响,而游客的满意度又是信任与游客重游意向之间关系的中介。
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引用次数: 0
Service recovery types on customer forgiveness: a moderated moderation model of promotions and customer type 服务补偿类型对客户原谅度的影响:促销和客户类型的调节模型
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-12-02 DOI: 10.1080/10941665.2023.2293806
Kowoon Kim, Hong-Youl Ha
ABSTRACT This study examines the effect of three justice types' direct and three-way interactions on customer forgiveness, including the two moderators of sales promotions and customer type. Notably, the analysis revealed that procedural justice's impact on customer forgiveness is significant, but the direct effects of distributive and interactional justice are insignificant. Specifically, the more positive the non-complainers' evaluations of service recovery efforts, the more forgiving they are in response to price discounts. Meanwhile, although complainers respond positively to price discounts, their reactions to coupons and discounts are similar and increase somewhat in a positive nature.
ABSTRACT 本研究探讨了三种公正类型直接和三方互动对顾客原谅的影响,包括促销和顾客类型这两个调节因素。值得注意的是,分析表明程序公正对顾客原谅的影响显著,但分配公正和互动公正的直接影响不显著。具体来说,非投诉者对服务恢复工作的评价越积极,他们对价格折扣的宽容度就越高。同时,虽然投诉者对价格折扣的反应是积极的,但他们对优惠券和折扣的反应是相似的,而且积极性略有增加。
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引用次数: 0
Understanding interplay between destination psychological ownership and community citizenship behavior to support sustainable tourism development 了解目的地心理所有权与社区公民行为之间的相互作用,以支持旅游业的可持续发展
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-12-02 DOI: 10.1080/10941665.2023.2293790
Vikas Gautam
ABSTRACT Local residents play a significant role in establishing the destination’s strong brand. This study intends to weigh the support of community residents for sustainable tourism development (STD) using the latent variables of community citizenship behavior (CCB), place attachment, and destination psychological ownership (DPO). Primary data gathered through an offline survey from 367 inhabitants in 15 municipal wards in Hyderabad, India, were analyzed using structural equation modeling and the bootstrap method. The empirical results of the study show that DPO had a significant effect on place identification, place dependence, and social bonding. Barring involving behavior, rest four dimensions of CCB significantly impacted residents’ support for STD. This research provides theoretical and managerial insights on inhabitants’ roles in the development of a popular location. Study results are based on 367 sample data.
摘要 当地居民在建立旅游目的地强势品牌方面发挥着重要作用。本研究旨在利用社区公民行为(CCB)、地方依恋和目的地心理所有权(DPO)等潜在变量来衡量社区居民对旅游业可持续发展(STD)的支持程度。通过对印度海得拉巴市 15 个区的 367 名居民进行离线调查收集的原始数据,采用结构方程模型和引导法进行了分析。研究的实证结果表明,DPO 对地方认同、地方依赖和社会联系有显著影响。除涉及行为外,CCB 的其余四个维度都对居民支持 STD 有显著影响。这项研究为居民在热门地点发展中的角色提供了理论和管理见解。研究结果基于 367 个样本数据。
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引用次数: 0
The value of craft souvenirs induces travel intention by shaping destination image: from the perspective of souvenir gift recipients 工艺纪念品的价值通过塑造目的地形象诱发旅游意向:从纪念品礼品接受者的视角出发
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-11-02 DOI: 10.1080/10941665.2023.2293787
Huixian Shen, Ivan Kai Wai Lai
ABSTRACT This study adopts the Stimuli-Organism-Response framework to explore how the perceived value of craft souvenirs in a souvenir gift-giving context arouses recipients’ (non-visitors) perception of destination image and ultimately induces their travel intention. Data were collected from 381 respondents in Chengdu, China. Results show that recipients’ perceived craft souvenir value positively influences two components of destination image (cognitive and affective), further influencing travel intention. This study contributes to souvenir-induced tourism research by focusing on a new perspective of stakeholders and inspiring researchers’ interest in understanding souvenir recipients. It also provides ways to utilize craft souvenirs to promote destinations.
ABSTRACT 本研究采用 "刺激-组织-反应 "框架,探讨在纪念品馈赠情境中,工艺纪念品的感知价值如何引起受访者(非游客)对目的地形象的感知,并最终诱发其旅游意向。数据收集自中国成都的 381 名受访者。结果表明,收礼人对工艺纪念品价值的感知会对目的地形象的两个组成部分(认知和情感)产生积极影响,从而进一步影响旅游意向。本研究关注利益相关者的新视角,激发了研究人员了解纪念品接受者的兴趣,从而为纪念品引发的旅游研究做出了贡献。它还为利用工艺纪念品宣传旅游目的地提供了方法。
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引用次数: 0
Online versus offline tourism emotion: uncovering the bias pattern in online tourism emotion within theme parks 在线与离线旅游情感:揭示主题公园内在线旅游情感的偏差模式
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-11-02 DOI: 10.1080/10941665.2023.2293786
Zhonghao Zhang, Sunweiyu Huang, Siyu Zhang, Xiang Liu, Wei Jiang, Zihao Zheng, Junjun Zhi, Yi Long
ABSTRACT Online texts and images have become an important data source for investigating tourism emotion. However, tourism emotion extracted from online data cannot reflect the emotions in the real world. Few scholarly attempts have focused on the complex biases in tourism emotion based on online data. By comparing online and offline emotion, this study quantified biases in tourism emotion and explored patterns among biases. Facial expressions and texts within Disney Resort were collected. Based on facial expression recognition and text mining, several indices were proposed to measure tourism emotion and biases. Our results reveal that tourists tend to share stronger happiness, increased anger in commerce areas and exaggerated disgust in waiting areas. In addition, males show “surprise-suppress”; while females show “surprise-exaggeration” in recreation areas. Our research can help scholars reexamine previous conclusions based on online tourism emotion and provides a theoretical basis for improving the quality of online tourism emotion.
摘要 在线文本和图像已成为研究旅游情感的重要数据源。然而,从在线数据中提取的旅游情感并不能反映真实世界中的情感。很少有学者尝试基于在线数据研究旅游情感中的复杂偏差。本研究通过比较在线和离线情感,量化了旅游情感中的偏差,并探索了偏差之间的规律。本研究收集了迪士尼度假区内的面部表情和文本。在面部表情识别和文本挖掘的基础上,提出了几种衡量旅游情感和偏差的指数。我们的研究结果表明,游客倾向于分享更强烈的快乐,在商业区愤怒情绪增加,在等候区厌恶情绪夸张。此外,男性在娱乐区表现出 "压抑惊喜",而女性则表现出 "夸大惊喜"。我们的研究有助于学者们重新审视以往基于在线旅游情感得出的结论,并为提高在线旅游情感质量提供理论依据。
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引用次数: 0
The influence of individual authenticity experience on tourists’ behavioral intentions: the chain mediating role of place dependence and place identity 个人真实性体验对游客行为意向的影响:地方依赖和地方认同的连锁中介作用
IF 5 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-11-02 DOI: 10.1080/10941665.2023.2293809
Jingjing Liu, Yahui Su, Lanxin Ren, Peter Nijkamp
ABSTRACT This paper introduces the concept of individual authenticity from psychology into tourism research, aiming to develop and test the intricate mechanisms of individual authenticity, place attachment, and the behavioral intentions of tourists. Several relevant hypotheses are formulated and empirically tested using a structural equation model (SEM), with data from China. Results demonstrate that individual authenticity experience is an important antecedent of tourists’ behavioral intentions, where place dependence and place identity play a partial chain mediating role. The research provides fresh insights into the role of subject-related authenticity in tourism, which also provides anchor points for enhancing destination marketing.
ABSTRACT 本文将心理学中的个体真实性概念引入旅游研究,旨在发展和检验个体真实性、地方依恋和游客行为意向的复杂机制。本文使用结构方程模型(SEM)提出了几个相关假设,并利用中国的数据进行了实证检验。结果表明,个人真实性体验是游客行为意向的重要前因,而地方依恋和地方认同在其中起着部分连锁中介作用。该研究为旅游业中与主体相关的真实性的作用提供了新的见解,也为加强目的地营销提供了锚点。
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引用次数: 0
期刊
Asia Pacific Journal of Tourism Research
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