PurposeThis systematic literature review aims to explore the adoption, global acceptance and implementation of human resources (HR) analytics (HRA) by reviewing literature on the subject. HRA adoption can assist HR professionals in managing complex procedures and making strategic human resource management (SHRM) decisions more effectively. The study also aims to identify the applications of analytics in various disciplines of management.Design/methodology/approachThe review is conducted using a domain-based structured literature review (SLR), emphasizing the diffusion of innovative thinking and the adoption process of HRA among early adopters. The philosophical stances are analyzed with the combination of research onion model and PRISMA protocol. Secondary data are gathered from published journals, books, case studies, conference proceedings, web pages and media stories as the primary source of information.FindingsThe study finds that skilled professionals and management assistance can significantly impact adoption intentions, enabling professionals to deal with analytics. The examples and analytical models provided by early adopters allow managers to manage complex processes and make SHRM decisions.Research limitations/implicationsThe study suggests that the lack of use of quantitative techniques is a key limitation and should be considered in future studies. Despite the rise in the number of research papers on HRA, its application in the workplace remains limited.Practical implicationsThis research can assist managers in implementing HRA and help resolve complex and inefficient processes, making SHRM decisions.Originality/valueThis study adds to the existing body of knowledge on how HRA can aid a company's efficacy and performance and can be considered one of the first to link adoption and HRA.
{"title":"Human resource analytics revisited: a systematic literature review of its adoption, global acceptance and implementation","authors":"Rukma Ramachandran, Vimal Babu, Vijaya Prabhagar Murugesan","doi":"10.1108/bij-04-2022-0272","DOIUrl":"https://doi.org/10.1108/bij-04-2022-0272","url":null,"abstract":"PurposeThis systematic literature review aims to explore the adoption, global acceptance and implementation of human resources (HR) analytics (HRA) by reviewing literature on the subject. HRA adoption can assist HR professionals in managing complex procedures and making strategic human resource management (SHRM) decisions more effectively. The study also aims to identify the applications of analytics in various disciplines of management.Design/methodology/approachThe review is conducted using a domain-based structured literature review (SLR), emphasizing the diffusion of innovative thinking and the adoption process of HRA among early adopters. The philosophical stances are analyzed with the combination of research onion model and PRISMA protocol. Secondary data are gathered from published journals, books, case studies, conference proceedings, web pages and media stories as the primary source of information.FindingsThe study finds that skilled professionals and management assistance can significantly impact adoption intentions, enabling professionals to deal with analytics. The examples and analytical models provided by early adopters allow managers to manage complex processes and make SHRM decisions.Research limitations/implicationsThe study suggests that the lack of use of quantitative techniques is a key limitation and should be considered in future studies. Despite the rise in the number of research papers on HRA, its application in the workplace remains limited.Practical implicationsThis research can assist managers in implementing HRA and help resolve complex and inefficient processes, making SHRM decisions.Originality/valueThis study adds to the existing body of knowledge on how HRA can aid a company's efficacy and performance and can be considered one of the first to link adoption and HRA.","PeriodicalId":48029,"journal":{"name":"Benchmarking-An International Journal","volume":"164 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78960368","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-01DOI: 10.1108/bij-11-2022-0699
P. Pathak, S. Jha
PurposeThe study explores the current research trends within the responsible leadership (RL) domain and proposes a future research agenda by conducting an extensive review of past research. The study aims to understand recent developments in theories, constructs and contexts in RL literature.Design/methodology/approachScopus database is used for the data collection on RL and patterns from 1998–2022. In total, 138 articles were covered for a systematic literature review (SLR) of RL behaviors. Further, the search was extended, and 109 more articles were included for bibliometric analysis of RL using R software. In total, 247 papers were reviewed.FindingsThe results present the consequences and antecedents of RL behaviors with external and internal stakeholders. Literature also indicates that researchers are more attentive to empirical studies with internal stakeholders, such as responsible leaders' impact on employee outcomes. Among theories, stakeholder theory's normative integrative and instrumental perspectives are used with RL.Research limitations/implicationsThe first limitation of the study is that this study collected data only from the Scopus database and the choice of language was English. Future studies may use other databases, languages and keywords. Instrumental and integrative RL behavioral styles would help balance organizations' financial and social goals.Originality/valueThis research enhances the literature on RL by combining content and bibliometric analysis to develop a more systematic and comprehensive understanding of integrative and instrumental leadership behaviors.
{"title":"Theories, constructs and contexts in responsible leadership: a future research agenda","authors":"P. Pathak, S. Jha","doi":"10.1108/bij-11-2022-0699","DOIUrl":"https://doi.org/10.1108/bij-11-2022-0699","url":null,"abstract":"PurposeThe study explores the current research trends within the responsible leadership (RL) domain and proposes a future research agenda by conducting an extensive review of past research. The study aims to understand recent developments in theories, constructs and contexts in RL literature.Design/methodology/approachScopus database is used for the data collection on RL and patterns from 1998–2022. In total, 138 articles were covered for a systematic literature review (SLR) of RL behaviors. Further, the search was extended, and 109 more articles were included for bibliometric analysis of RL using R software. In total, 247 papers were reviewed.FindingsThe results present the consequences and antecedents of RL behaviors with external and internal stakeholders. Literature also indicates that researchers are more attentive to empirical studies with internal stakeholders, such as responsible leaders' impact on employee outcomes. Among theories, stakeholder theory's normative integrative and instrumental perspectives are used with RL.Research limitations/implicationsThe first limitation of the study is that this study collected data only from the Scopus database and the choice of language was English. Future studies may use other databases, languages and keywords. Instrumental and integrative RL behavioral styles would help balance organizations' financial and social goals.Originality/valueThis research enhances the literature on RL by combining content and bibliometric analysis to develop a more systematic and comprehensive understanding of integrative and instrumental leadership behaviors.","PeriodicalId":48029,"journal":{"name":"Benchmarking-An International Journal","volume":"16 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87369656","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-31DOI: 10.1108/bij-01-2023-0036
Mohammed Nawazish, M. Nandakumar, Arqum Mateen
PurposeTo address the challenges encountered in disaster responses, optimize resource utilization, minimize environmental and social impact, and ensure transparency and accountability, it is essential to review humanitarian supply chains and incorporate sustainability considerations. Humanitarian organizations can enhance their ability to deliver timely and effective assistance to those in need by continuously improving supply chain practices. Consequently, this work explores the convergence of two fast-growing domains: sustainability and humanitarian supply chain management (HSCM).Design/methodology/approachThe authors conducted a systematic literature review of peer-reviewed articles to identify the prominent research trends and themes from the two domains' interactions. The extant literature is represented under the theory, context, characteristics, and research method (TCCM) framework. The authors have utilized a stakeholder theory perspective to identify coordination and collaboration among the various stakeholders.FindingsThis study's review findings reveal five future research directions formulating this study's central themes: the role of environmental sustainability, coordination, and collaboration in building effective HSCs; the role of humanitarian aid for the responsive HSC; the influence of big data predictive analytics on the HSC performance; development and empirical validation of sustainable HSC performance framework; the role of HSC stakeholders in building effective and efficient HSCs.Originality/valueThere is no existing academic literature review available on sustainable HSCM. This review fills this void by fostering discussion about sustainable humanitarian supply chains where the authors notably propose the TCCM framework in the context of sustainable HSCM, followed by a stakeholder network.
{"title":"Are humanitarian supply chains sustainable? A systematic review and future research themes","authors":"Mohammed Nawazish, M. Nandakumar, Arqum Mateen","doi":"10.1108/bij-01-2023-0036","DOIUrl":"https://doi.org/10.1108/bij-01-2023-0036","url":null,"abstract":"PurposeTo address the challenges encountered in disaster responses, optimize resource utilization, minimize environmental and social impact, and ensure transparency and accountability, it is essential to review humanitarian supply chains and incorporate sustainability considerations. Humanitarian organizations can enhance their ability to deliver timely and effective assistance to those in need by continuously improving supply chain practices. Consequently, this work explores the convergence of two fast-growing domains: sustainability and humanitarian supply chain management (HSCM).Design/methodology/approachThe authors conducted a systematic literature review of peer-reviewed articles to identify the prominent research trends and themes from the two domains' interactions. The extant literature is represented under the theory, context, characteristics, and research method (TCCM) framework. The authors have utilized a stakeholder theory perspective to identify coordination and collaboration among the various stakeholders.FindingsThis study's review findings reveal five future research directions formulating this study's central themes: the role of environmental sustainability, coordination, and collaboration in building effective HSCs; the role of humanitarian aid for the responsive HSC; the influence of big data predictive analytics on the HSC performance; development and empirical validation of sustainable HSC performance framework; the role of HSC stakeholders in building effective and efficient HSCs.Originality/valueThere is no existing academic literature review available on sustainable HSCM. This review fills this void by fostering discussion about sustainable humanitarian supply chains where the authors notably propose the TCCM framework in the context of sustainable HSCM, followed by a stakeholder network.","PeriodicalId":48029,"journal":{"name":"Benchmarking-An International Journal","volume":"18 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79448690","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-31DOI: 10.1108/bij-10-2021-0589
Anurag Tiwari, P. Mohapatra
PurposeThe purpose of this study is to formulate a new class of vehicle routing problem with an objective to minimise the total cost of raw material collection and derive a new approach to solve optimization problems. This study can help to select the optimum number of suppliers based on cost.Design/methodology/approachTo model the raw material vehicle routing problem, a mixed integer linear programming (MILP) problem is formulated. An interesting phenomenon added to the proposed problem is that there is no compulsion to visit all suppliers. To guarantee the demand of semiconductor industry, all visited suppliers should reach a given raw material capacity requirement. To solve the proposed model, the authors developed a novel hybrid approach that is a combination of block and edge recombination approaches. To avoid bias, the authors compare the results of the proposed methodology with other known approaches, such as genetic algorithms (GAs) and ant colony optimisation (ACO).FindingsThe findings indicate that the proposed model can be useful in industries, where multiple suppliers are used. The proposed hybrid approach provides a better sequence of suppliers compared to other heuristic techniques.Research limitations/implicationsThe data used in the proposed model is generated based on previous literature. The problem derives from the assumption that semiconductor industries use a variety of raw materials.Practical implicationsThis study provides a new model and approach that can help practitioners and policymakers select suppliers based on their logistics costs.Originality/valueThis study provides two important contributions in the context of the supply chain. First, it provides a new variant of the vehicle routing problem in consideration of raw material collection; and second, it provides a new approach to solving optimisation problems.
{"title":"A hybrid approach to solve a raw material collecting vehicle routing problem","authors":"Anurag Tiwari, P. Mohapatra","doi":"10.1108/bij-10-2021-0589","DOIUrl":"https://doi.org/10.1108/bij-10-2021-0589","url":null,"abstract":"PurposeThe purpose of this study is to formulate a new class of vehicle routing problem with an objective to minimise the total cost of raw material collection and derive a new approach to solve optimization problems. This study can help to select the optimum number of suppliers based on cost.Design/methodology/approachTo model the raw material vehicle routing problem, a mixed integer linear programming (MILP) problem is formulated. An interesting phenomenon added to the proposed problem is that there is no compulsion to visit all suppliers. To guarantee the demand of semiconductor industry, all visited suppliers should reach a given raw material capacity requirement. To solve the proposed model, the authors developed a novel hybrid approach that is a combination of block and edge recombination approaches. To avoid bias, the authors compare the results of the proposed methodology with other known approaches, such as genetic algorithms (GAs) and ant colony optimisation (ACO).FindingsThe findings indicate that the proposed model can be useful in industries, where multiple suppliers are used. The proposed hybrid approach provides a better sequence of suppliers compared to other heuristic techniques.Research limitations/implicationsThe data used in the proposed model is generated based on previous literature. The problem derives from the assumption that semiconductor industries use a variety of raw materials.Practical implicationsThis study provides a new model and approach that can help practitioners and policymakers select suppliers based on their logistics costs.Originality/valueThis study provides two important contributions in the context of the supply chain. First, it provides a new variant of the vehicle routing problem in consideration of raw material collection; and second, it provides a new approach to solving optimisation problems.","PeriodicalId":48029,"journal":{"name":"Benchmarking-An International Journal","volume":"81 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89476167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-28DOI: 10.1108/bij-03-2023-0171
Shaista Fatima, Anurag Bhadur Singh
PurposeThe current study gives a quantitative analysis DT literature over the past ten years in domain of management and business where the field has witnessed a proliferation in studies. The study's primary areas of concentration were analyzing historical trends and identifying prospective future research opportunities in the field. Due of the way, it approaches innovation and problem-solving, design thinking has garnered a lot of interest from both academics and practitioners. Promoters and detractors, however, tend to have quite different perspectives on the program's core qualities, practicality and results.Design/methodology/approachThe study adopts a bibliometric approach to a systematic literature review, where the analyses and visualizations are carried out using R Studio (Biblioshiny package) and VosViewer software. The study was conducted on 518 documents extracted from the Scopus database. To identify past research trends in the field, performance analysis based on productivity and/or impact of the research constituents was carried out to understand the intellectual structure of the field.FindingsThe study's findings indicated that few areas have received the most attention, which are presented as seven themes. While the emerging themes in the field include areas such as service design, service innovation, customer experience, innovation management, project management and 21st-century skills.Practical implicationsThe studies are going deeper by breaking down concepts or processes and analyzing one aspect at a time, codesign and prototyping are such subareas within the realm of service or new product design and development.Originality/valueThis study is the first of its kind where a literature review has been conducted covering design thinking in the area of business management and accounting.
目的本研究对过去十年在管理学和商学领域的DT文献进行了定量分析，这一领域的研究激增。这项研究的主要重点是分析历史趋势，并确定该领域未来的研究机会。由于它接近创新和解决问题的方式，设计思维已经引起了学术界和实践者的极大兴趣。然而，对于项目的核心品质、实用性和结果，支持者和反对者往往有着截然不同的观点。设计/方法/方法本研究采用文献计量学方法进行系统的文献综述，其中使用R Studio (Biblioshiny软件包)和VosViewer软件进行分析和可视化。该研究是对从Scopus数据库中提取的518篇文献进行的。为了确定该领域过去的研究趋势，基于生产力和/或研究成分的影响进行了绩效分析，以了解该领域的知识结构。研究结果研究结果表明，很少有领域受到了最多的关注，这些领域被分为七个主题。该领域的新兴主题包括服务设计、服务创新、客户体验、创新管理、项目管理和21世纪技能等领域。实际意义通过分解概念或过程并一次分析一个方面，研究正在深入，协同设计和原型设计是服务或新产品设计和开发领域中的这样的子领域。原创性/价值本研究首次对商业管理和会计领域的设计思维进行了文献综述。
{"title":"Design thinking in business, management and accounting: a bibliometric review and future research directions","authors":"Shaista Fatima, Anurag Bhadur Singh","doi":"10.1108/bij-03-2023-0171","DOIUrl":"https://doi.org/10.1108/bij-03-2023-0171","url":null,"abstract":"PurposeThe current study gives a quantitative analysis DT literature over the past ten years in domain of management and business where the field has witnessed a proliferation in studies. The study's primary areas of concentration were analyzing historical trends and identifying prospective future research opportunities in the field. Due of the way, it approaches innovation and problem-solving, design thinking has garnered a lot of interest from both academics and practitioners. Promoters and detractors, however, tend to have quite different perspectives on the program's core qualities, practicality and results.Design/methodology/approachThe study adopts a bibliometric approach to a systematic literature review, where the analyses and visualizations are carried out using R Studio (Biblioshiny package) and VosViewer software. The study was conducted on 518 documents extracted from the Scopus database. To identify past research trends in the field, performance analysis based on productivity and/or impact of the research constituents was carried out to understand the intellectual structure of the field.FindingsThe study's findings indicated that few areas have received the most attention, which are presented as seven themes. While the emerging themes in the field include areas such as service design, service innovation, customer experience, innovation management, project management and 21st-century skills.Practical implicationsThe studies are going deeper by breaking down concepts or processes and analyzing one aspect at a time, codesign and prototyping are such subareas within the realm of service or new product design and development.Originality/valueThis study is the first of its kind where a literature review has been conducted covering design thinking in the area of business management and accounting.","PeriodicalId":48029,"journal":{"name":"Benchmarking-An International Journal","volume":"116 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76185639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-28DOI: 10.1108/bij-05-2022-0303
B. Mishra, Avanish Kumar, Ishaan Mishra
PurposeThe study explores the evolution of Indian domestic electronics manufacturing post-economic reforms and also investigates the lack of natural growth stages among Indian start-up/SME electronics manufactures.Design/methodology/approachThe theoretical framework is inspired by Dawar and Frost's survival strategy theory that local companies may follow to overcome competitive threats from MNCs. The study adopts a qualitative methodology, more precisely, a phenomenological approach to walking through policy/regulatory reforms amid market distortions, technological gaps and colonial mindset from the perspective of Indian domestic electronics manufacturers. The study has adopted Gioia method of data analysis to inductively suggest a few research propositions.FindingsThe phenomenological approach revealed eight essential structure (essence) narratives to explore the complex issue that plague the industry: make in India, made in India, preferential market access strategy, equitable market access strategy, blue ocean strategy, competitive positioning strategy, technical capability and importance of policy/regulatory arbitrage.Practical implicationsThe situation of Indian electronics manufacturing units is comparable to the bonsai tree situation, where natural evolution in business stages does not exist; they are born and die as start-ups/MSMEs. The study advocates for equitable market access by removing market distortions. The long-term solution may lie in making available locally manufactured products as a dependable alternative to the imported products or produced locally by MNC OEMs in terms of cost, quality, technology, volume, after-sale service and integrated supply chain.Originality/valueWhile the favorable FDI policies, digital India and make-in India initiatives have strengthened domestic electronics production, it is yet to significantly impact India's position in global trade, including manufacturing and exports.
{"title":"Electronics manufacturing entrepreneurs in a performance bonsai trap: the case of an emerging economy","authors":"B. Mishra, Avanish Kumar, Ishaan Mishra","doi":"10.1108/bij-05-2022-0303","DOIUrl":"https://doi.org/10.1108/bij-05-2022-0303","url":null,"abstract":"PurposeThe study explores the evolution of Indian domestic electronics manufacturing post-economic reforms and also investigates the lack of natural growth stages among Indian start-up/SME electronics manufactures.Design/methodology/approachThe theoretical framework is inspired by Dawar and Frost's survival strategy theory that local companies may follow to overcome competitive threats from MNCs. The study adopts a qualitative methodology, more precisely, a phenomenological approach to walking through policy/regulatory reforms amid market distortions, technological gaps and colonial mindset from the perspective of Indian domestic electronics manufacturers. The study has adopted Gioia method of data analysis to inductively suggest a few research propositions.FindingsThe phenomenological approach revealed eight essential structure (essence) narratives to explore the complex issue that plague the industry: make in India, made in India, preferential market access strategy, equitable market access strategy, blue ocean strategy, competitive positioning strategy, technical capability and importance of policy/regulatory arbitrage.Practical implicationsThe situation of Indian electronics manufacturing units is comparable to the bonsai tree situation, where natural evolution in business stages does not exist; they are born and die as start-ups/MSMEs. The study advocates for equitable market access by removing market distortions. The long-term solution may lie in making available locally manufactured products as a dependable alternative to the imported products or produced locally by MNC OEMs in terms of cost, quality, technology, volume, after-sale service and integrated supply chain.Originality/valueWhile the favorable FDI policies, digital India and make-in India initiatives have strengthened domestic electronics production, it is yet to significantly impact India's position in global trade, including manufacturing and exports.","PeriodicalId":48029,"journal":{"name":"Benchmarking-An International Journal","volume":"78 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90910387","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-28DOI: 10.1108/bij-04-2022-0253
Thien Huu Nguyen, Jawad Asif, Qian Long Kweh, Irene Wei Kiong Ting
PurposeThis study analyses the effects of firm efficiency on firm performance and how controlling shareholders moderate the link between the two variables.Design/methodology/approachThis study employs data envelopment analysis to estimate firm efficiency and the panel regression method to assess the hypothesised relationships among 1,295 firm-year observations of publicly listed firms in Malaysia from 2015 to 2019.FindingsThe results indicate that firm efficiency (technical efficiency, pure technical efficiency and scale efficiency) has mixed relationships with firm performance (return on assets, market-to-book ratio and operating cash flows), all of which are being moderated by controlling shareholdings.Practical implicationsThis study highlights the importance of assessing firm efficiency as the key success factor for improving firm performance. Industrial managers should manage efficiently their resources or operating costs in achieving their corporate financial goals. Moreover, this study notes the presence of controlling shareholders, who can be either self-interested or company goal aligned.Originality/valueThis study suggests becoming efficient in transforming inputs into outputs is a prerequisite before investigating accrual-based and cash-based firm performance measures, and the presence of controlling shareholders matters in these regards.
{"title":"Firm efficiency and corporate performance: the moderating role of controlling shareholders","authors":"Thien Huu Nguyen, Jawad Asif, Qian Long Kweh, Irene Wei Kiong Ting","doi":"10.1108/bij-04-2022-0253","DOIUrl":"https://doi.org/10.1108/bij-04-2022-0253","url":null,"abstract":"PurposeThis study analyses the effects of firm efficiency on firm performance and how controlling shareholders moderate the link between the two variables.Design/methodology/approachThis study employs data envelopment analysis to estimate firm efficiency and the panel regression method to assess the hypothesised relationships among 1,295 firm-year observations of publicly listed firms in Malaysia from 2015 to 2019.FindingsThe results indicate that firm efficiency (technical efficiency, pure technical efficiency and scale efficiency) has mixed relationships with firm performance (return on assets, market-to-book ratio and operating cash flows), all of which are being moderated by controlling shareholdings.Practical implicationsThis study highlights the importance of assessing firm efficiency as the key success factor for improving firm performance. Industrial managers should manage efficiently their resources or operating costs in achieving their corporate financial goals. Moreover, this study notes the presence of controlling shareholders, who can be either self-interested or company goal aligned.Originality/valueThis study suggests becoming efficient in transforming inputs into outputs is a prerequisite before investigating accrual-based and cash-based firm performance measures, and the presence of controlling shareholders matters in these regards.","PeriodicalId":48029,"journal":{"name":"Benchmarking-An International Journal","volume":"35 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79856931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-27DOI: 10.1108/bij-05-2022-0338
Rano Khan Wassan, S. Shaikh, H. B. Marri, M. Memon, Syed Feroz Shah
PurposeGreen, lean and six sigma (GLSS) practices are widely used and well accepted techniques that have the capability to improve the economic, social and environmental performance of Pakistani small and medium enterprises (SMEs). However, implementation of these practices in an integrated approach has not yet been witnessed in Pakistani SMEs due to a variety of challenges. To overcome the implementation challenges, this study has analyzed the impact of GLSS implementation over the sustainability in Pakistani SMEs.Design/methodology/approachThis study consists of two phases. In phase 1, interviews were conducted to scrutinize the elements of GLSS implementation to simplify the model and in phase 2, a questionnaire survey was conducted to collect the data from the SMEs. The partial least squares structural equation modeling (PLS-SEM) approach is used to analyze the relationships among the latent variables and constructs.FindingsResults showed that, leadership for GLSS, understanding GLSS techniques and technology upgradation are considered the most important elements for GLSS implementation in Pakistani SMEs. The environmental and social perspectives have been given more weightage compared to economical perspective. This inferred that there is a need to focus more on environmental and social perspectives in SMEs as compared to economic perspectives to achieve sustainable growth. Moreover, the results of the hypothesis testing revealed that GLSS implementation has a significant positive impact over the sustainability in SMEs considering the Pakistani scenario (β = 0.529, STDEV = 0.078, t = 6.81, p = < 0.001).Originality/valueThis study is the first of its kind for Pakistani SMEs. The structural model developed in this study for Pakistani SMEs will help practitioners to understand the important elements of GLSS implementation and sustainability dimensions.
绿色、精益和六西格玛(GLSS)实践被广泛使用和广泛接受的技术，有能力改善巴基斯坦中小企业(SMEs)的经济、社会和环境绩效。然而，由于各种挑战，巴基斯坦中小企业尚未以综合方法实施这些做法。为了克服实施挑战，本研究分析了GLSS实施对巴基斯坦中小企业可持续性的影响。设计/方法/方法本研究包括两个阶段。在第一阶段，进行了访谈，以仔细审查GLSS实施的要素，以简化模型;在第二阶段，进行了问卷调查，以收集中小企业的数据。采用偏最小二乘结构方程建模(PLS-SEM)方法分析潜在变量与结构之间的关系。研究结果表明，巴基斯坦中小企业实施GLSS的最重要因素是领导力、对GLSS技术的理解和技术升级。与经济观点相比，环境和社会观点被赋予了更多的权重。这表明，与经济视角相比，需要更多地关注中小企业的环境和社会视角，以实现可持续增长。此外，假设检验结果显示，考虑到巴基斯坦情景，GLSS实施对中小企业的可持续性有显著的正向影响(β = 0.529, STDEV = 0.078, t = 6.81, p = < 0.001)。原创性/价值本研究是首次针对巴基斯坦中小企业进行此类研究。本研究为巴基斯坦中小企业开发的结构模型将帮助从业者了解GLSS实施和可持续性维度的重要要素。
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Pub Date : 2023-07-25DOI: 10.1108/bij-10-2022-0645
M. Vasan, G. Yoganandan
PurposeArtificial Intelligence-based smart farming technologies have brought impressive changes in farming. This paper aims at exploring the farmers’ intention to adopt smart farming technologies (SFT). Also, the authors intend to know how far the belief of farmers on land as God influences their decision to adopt SFT.Design/methodology/approachThe data were gathered from 500 farmers chosen purposively. A well-crafted survey instrument was employed to amass data from farmers for measuring their adoption of SFT. As the authors sought to measure the farmers’ behavioural intention (BI) towards the adoption of SFT, the technology acceptance model developed by Davis (1989) came in handy, including perceived usefulness (PU), perceived ease of use (PEU) and BI. The authors have adopted this model as it was considered a superior model. The items on the attitude of confidence (AC) were adapted from Adrian et al. (2005). Survey instruments of Thompson and Higgins (1991) and Compeau and Higgins (1995) were also referred to finalize the statements relating to attitude towards use. Moreover, the authors developed items relating to the perceived belief of land as God based on frequent interaction with the farmers.FindingsThe study results divulged that attitude to use (AU) is directly influenced by the rural farmers’ PU, PEU and AC. Similarly, this investigation has observed behaviour intention directly influenced by the AU of farmers. It is observed that AU was the most influential variable, which ultimately influenced the BI to use SFT.Research limitations/implicationsThis study has an important limitation in the form of representing only the culture, belief and value system of farmers in India.Practical implicationsThe outcome of this study will facilitate the policymakers to draw suitable policy measures keeping the sensitivities of the farmers in mind in their technology adoption drive. The agricultural officers can encourage farmers to take logical decisions by supplying adequate information in a time-bound manner. Marketers can make suitable adjustments in their sales and promotion activities that focus on farmers.Social implicationsThe belief of farmers on land as God has a small yet unmissable influence on farmers’ AU and BI in their technology adoption decision. Based on the above evidence, the authors recommend that marketers fine-tune their product design, product packaging and promotional activities keeping the belief and sensitivities of farmers at the core of their marketing campaign.Originality/valueThis article provides original insights by demonstrating the positive influence of PU, PEU and AC on technology adoption by farmers. This research is the first of a kind linking the belief of farmers on land as God with smart farming technology adoption in farming.
基于人工智能的智能农业技术给农业带来了令人印象深刻的变化。本文旨在探讨农民采用智能农业技术(SFT)的意愿。此外，作者还想知道农民认为土地是上帝的信念在多大程度上影响了他们采用SFT的决定。设计/方法/方法数据是从有意选择的500名农民中收集的。采用精心设计的调查工具从农民那里收集数据，以衡量他们对SFT的采用情况。当作者试图衡量农民对采用SFT的行为意愿(BI)时，Davis(1989)开发的技术接受模型派上了用场，包括感知有用性(PU)、感知易用性(PEU)和BI。作者采用了这个模型，因为它被认为是一个更好的模型。自信态度(AC)条目改编自Adrian et al.(2005)。还参考了Thompson和Higgins(1991)和Compeau和Higgins(1995)的调查工具，以确定有关使用态度的陈述。此外，基于与农民的频繁互动，作者开发了与土地作为上帝的感知信仰相关的项目。研究结果表明，使用态度(AU)直接受到农民的PU、PEU和AC的影响，同样，本调查也观察到农民的行为意向直接受到AU的影响。可以看出，AU是影响最大的变量，最终影响了BI使用SFT。本研究有一个重要的局限性，即只代表了印度农民的文化、信仰和价值体系。实际意义本研究的结果将有助于决策者在推动技术采用时，考虑到农民的敏感性，制定合适的政策措施。农业官员可以通过提供有时限的充分信息，鼓励农民作出合乎逻辑的决定。营销人员可以适当调整以农民为重点的销售和促销活动。社会意义农民视土地为上帝的信念对农民在技术采用决策中的AU和BI有很小但不可忽视的影响。基于上述证据，作者建议营销人员微调他们的产品设计、产品包装和促销活动，以农民的信念和敏感性为营销活动的核心。原创性/价值本文通过展示PU、PEU和AC对农民采用技术的积极影响，提供了独到的见解。这项研究首次将农民对土地的信仰与智能农业技术在农业中的应用联系起来。
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Pub Date : 2023-07-24DOI: 10.1108/bij-10-2022-0665
K. A. Chatha, M. Jajja, Fatima Gillani, S. Farooq
PurposeThis paper aims to investigate the role of organizational and technological enablers and their arrangement and alignment with the external environment to facilitate supply chain integration (SCI), which consequently improves operational performance.Design/methodology/approachThe paper uses a structural equation modeling approach and the data from 307 manufacturing firms from the International Manufacturing Strategy Survey version VI for hypotheses testing.FindingsThe findings of the study reveal that (1) the alignment and particular arrangement of the sociotechnical organizational factors enable the SCI of a firm, (2) suitable organizational arrangements help in leveraging SCI under environmental pressures, and (3) SCI leverages the relationship between sociotechnical organizational factors and operational performance of the firm.Practical implicationsThis paper informs managers that SCI leverages the operational performance of firms under heightened environmental pressures. Developing suitable manufacturing technologies infrastructure followed by organizational practices aligned with the manufacturing technologies make it easier to realize SCI.Originality/valueThis study explores the interaction of technological, organizational, and environmental factors as driving and enabling factors that help achieve SCI. Firms that develop an open and collaborative environment and use communication and integrative technologies to complement their work practices better cope with external pressures. These modern forms of working and the use of technologies facilitate SCI and leverage it effectively to positively impact firm performance.
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