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Supply Chain Digitalization and Agility: How Does Firm Innovation Matter in Companies? 供应链数字化与敏捷性:企业创新对企业的影响?
IF 11.2 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-01-27 DOI: 10.1111/jbl.70007
Michael Wang, Alex Hill, Yang Liu, Ki-Soon Hwang, Ming K. Lim

This study investigates the impact of supply chain digitalization on agility through the lens of innovation within firms. Employing a resource-based view and dynamic capabilities approach, we analyze the relationship between supply chain digitalization and agility. This exploration is essential for fostering an agile supply chain capable of addressing challenges post COVID-19. The empirical data were gathered through a survey administered in the Emirates. Factor analysis was performed to validate the measurement models and structural equation modeling techniques were employed to test the hypotheses. Further, the study analyses the mediating role of firm innovation between digitalization and supply chain agility within companies. The findings suggest that firm innovation serves as a significant mediator. Moreover, a multigroup analysis was conducted to examine the moderating effects in the research models, revealing that firm innovation plays a pivotal role in elucidating the mechanism between supply chain digitalization and agility. This study offers valuable insights into supply chain agility and resilience post COVID-19 and makes a significant contribution to the literature on supply chain digitalization.

本研究从企业内部创新的角度探讨了供应链数字化对敏捷性的影响。采用基于资源的观点和动态能力方法,分析了供应链数字化与敏捷性之间的关系。这一探索对于培养能够应对COVID-19后挑战的敏捷供应链至关重要。实证数据是通过在阿联酋进行的一项调查收集的。采用因子分析对测量模型进行验证,采用结构方程建模技术对假设进行检验。进一步分析了企业创新在企业内部数字化与供应链敏捷性之间的中介作用。研究结果表明,企业创新对企业绩效有显著的中介作用。此外,通过多组分析对研究模型的调节效应进行了检验,发现企业创新在阐明供应链数字化与敏捷性之间的机制中起着关键作用。本研究为COVID-19后供应链敏捷性和弹性提供了有价值的见解,并对供应链数字化的文献做出了重大贡献。
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引用次数: 0
How Robotics is Shaping Digital Logistics and Supply Chain Management: An Ongoing Call for Research 机器人如何塑造数字物流和供应链管理:一个持续的研究呼吁
IF 11.2 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-01-23 DOI: 10.1111/jbl.70005
R. Kelly Rainer Jr., Robert Glenn Richey Jr., Soumyadeb Chowdhury

The Journal of Business Logistics has been the top location for publishing logistics and supply chain-related technological research for over forty years. With digital transformation, reshoring of manufacturing, labor shortages, decreasing birth rates, and aging workforces, companies are increasingly adopting artificial intelligence-supported robotics to increase the ability of supply chains to react quickly and effectively to changes in customer demand, market conditions, or disruptions. This paper analyzes the use of hardware robots across the logistics fulfillment process. The study addresses the evolution of robotic training from explicit programming to machine learning and continues with a detailed discussion of generative machine learning. We then provide an overview of key hardware robots driven by generative machine learning models that are used in the fulfillment process. The paper examines the challenges that robot adoption presents to organizations and concludes with explicit directions for further research using the Theory of Resource Orchestration.

四十多年来,《商业物流杂志》一直是发表物流和供应链相关技术研究的顶级刊物。随着数字化转型、制造业回流、劳动力短缺、出生率下降和劳动力老龄化,企业越来越多地采用人工智能支持的机器人技术,以提高供应链快速有效地应对客户需求、市场状况或中断变化的能力。本文分析了硬件机器人在整个物流履行过程中的应用。该研究解决了机器人训练从显式编程到机器学习的演变,并继续详细讨论了生成机器学习。然后,我们概述了在履行过程中使用的生成机器学习模型驱动的关键硬件机器人。本文考察了采用机器人给组织带来的挑战,并总结了使用资源编排理论进行进一步研究的明确方向。
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引用次数: 0
Where Does Insensitivity Lie? How IT Investment Decision Practices Shape Supply Chain Efficiency 麻木不仁在哪里?IT投资决策实践如何塑造供应链效率
IF 11.2 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-01-09 DOI: 10.1111/jbl.70001
Randy V. Bradley, Bogdan C. Bichescu, Junwoo Cha, John E. Bell, Terry Esper, Ben Hazen

Hospitals are searching for ways to improve supply chain efficiency. Drawing on the success of supply chain digitization in other industries, hospitals have increased their efforts to digitize supply chain operations via investments in IT to address pain points associated with supply disruptions and rising costs, including supply costs that account for more than 40% of operating expenses. Prior research fails to consider how IT investment decisions are justified concerning their impact on supply chain performance when the decision-maker sits outside the supply chain function. We draw on the Practice-Based Theory to explain how IT investment decision practices affect hospital supply chain efficiency (SCE). We use matched survey responses from hospital CIOs and IT managers and secondary data to examine the direct and indirect effects of various IT investment justification practices on SCE. We also investigate the role of moderated mediation effects. Leveraging PBT, we establish a different type of organizational practice in the supply chain management and logistics literature: IT investment justification practices. We extend the PBT and empirically challenge the implicit assumption that supply chain performance is not sensitive to IT investment decisions. Further, we demonstrate which IT investment justification practice is more beneficial to supply chain efficiency.

医院正在寻找提高供应链效率的方法。借鉴其他行业供应链数字化的成功经验,医院加大了通过IT投资来实现供应链运营数字化的努力,以解决与供应中断和成本上升相关的痛点,包括占运营费用40%以上的供应成本。先前的研究没有考虑到当决策者处于供应链功能之外时,IT投资决策对供应链绩效的影响是如何合理的。我们利用基于实践的理论来解释IT投资决策实践如何影响医院供应链效率(SCE)。我们使用医院首席信息官和IT经理的匹配调查回复以及二手数据来检查各种IT投资合理化实践对SCE的直接和间接影响。我们还研究了调节的中介效应的作用。利用PBT,我们在供应链管理和物流文献中建立了一种不同类型的组织实践:IT投资论证实践。我们扩展了PBT,并从经验上挑战了供应链绩效对IT投资决策不敏感的隐含假设。进一步,我们论证了哪种IT投资合理化实践更有利于供应链效率。
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引用次数: 0
Examining the Impact of Green Technology Application on Firm Performance: An Empirical Study Utilizing With the Meta-SEM Method 绿色技术应用对企业绩效的影响:基于元扫描电镜方法的实证研究
IF 11.2 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-12-31 DOI: 10.1111/jbl.70003
Weihua Liu, Yuenan Cao, Hing Kai Chan, Ming K. Lim, Ou Tang, Yang He

With increasing resource shortages and environmental pollution, firms are increasingly relying on green technology application (GTA) to improve both environmental and financial performance. However, previous research found that the impact of GTA on both types of performance can be either positive or negative. Therefore, to understand the underlying mechanisms, we employ the meta-SEM method to explore the impact of GTA on environmental performance and financial performance, considering the natural resource-based view and socio-technical system theory. A meta-analysis is conducted to obtain the correlation matrix and establish a structural equation model to test the hypotheses. The results show that, first, it is difficult for firms to directly promote performance from GTA. GTA can only promote environmental performance through green innovation and green cooperation, and the mediating effect of green innovation is greater. Second, despite the direct negative impact of GTA on financial performance, it can promote financial performance through green innovation and the chain path. Third, internal environmental management can enhance all paths. Regarding the total effect, GTA has a significant positive impact on performance in both the environmental and financial dimensions. These results enrich extant knowledge on the relationship between GTA and firm performance.

随着资源短缺和环境污染的加剧,企业越来越依赖绿色技术应用(GTA)来改善环境和财务绩效。然而,之前的研究发现,GTA对这两种表现的影响可能是积极的,也可能是消极的。因此,为了理解潜在的机制,我们采用meta-SEM方法,考虑到自然资源基础观点和社会技术系统理论,探讨GTA对环境绩效和财务绩效的影响。通过meta分析得到相关矩阵,并建立结构方程模型对假设进行检验。研究结果表明:第一,GTA很难直接促进企业绩效的提升。GTA只有通过绿色创新和绿色合作才能提升环境绩效,并且绿色创新的中介作用更大。第二,尽管GTA对财务绩效有直接的负面影响,但它可以通过绿色创新和连锁路径促进财务绩效。第三,内部环境管理可以提升所有路径。就总效应而言,GTA在环境和财务方面对绩效都有显著的积极影响。这些结果丰富了GTA与企业绩效之间关系的现有知识。
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引用次数: 0
Response Strategies for Demand Surges in Last-Mile Logistics: Managing Delivery Efficiency in Volatile Environments 最后一英里物流需求激增的响应策略:多变环境下的交付效率管理
IF 11.2 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-12-31 DOI: 10.1111/jbl.70004
Yoshinori Suzuki, Haozhe Chen, Christopher Faires

Last-mile logistics firms are facing increasingly volatile environments in which they must constantly cope with demand fluctuations. This study provides insights into how last-mile logistics firms can effectively respond to sudden demand surges caused by unexpected events. Based on the literature review and practitioner interviews, we identify six popular last-mile logistics response strategies and compare their effectiveness. We first develop a theoretical framework that can assess the effectiveness of multiple response strategies systematically by utilizing a well-known transport economics theory, economies of scale. We then conduct a series of simulation experiments to (1) empirically evaluate the performance of the six strategies using our framework and (2) examine if the best-performing strategy(s) differs from one operating condition to another using the contingency theory perspective. Results suggest that many popular strategies used in practice are “non-viable” ones that can result in diseconomies of scale and reduce firms' competitiveness. Results also suggest that the set of “best” and “viable” strategies that can bring competitive advantages to firms varies from one firm to another depending on the firm's operating conditions.

最后一英里物流公司面临着越来越不稳定的环境,他们必须不断应对需求波动。这项研究为最后一英里物流公司如何有效应对突发事件引起的突然需求激增提供了见解。基于文献综述和从业者访谈,我们确定了六种流行的最后一英里物流响应策略,并比较了它们的有效性。我们首先开发了一个理论框架,可以利用一个著名的运输经济学理论,规模经济,系统地评估多种应对策略的有效性。然后,我们进行了一系列模拟实验,以(1)使用我们的框架对六种策略的绩效进行实证评估;(2)使用权变理论的视角检查最佳绩效策略是否在不同的操作条件下有所不同。结果表明,实践中使用的许多流行策略是“不可行的”策略,可能导致规模不经济并降低企业的竞争力。研究结果还表明,能够给企业带来竞争优势的“最佳”和“可行”战略的集合因企业的经营状况而异。
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引用次数: 0
Blockchain Empowerment: Unveiling Managerial Choices in Carbon Finance Investment Across Supply Chains 区块链授权:揭示跨供应链碳金融投资的管理选择
IF 11.2 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-12-10 DOI: 10.1111/jbl.12405
Qingyun Zhu, Yanji Duan, Joseph Sarkis

We examine the potential of blockchain technology for carbon financing by organizations and within supply chains. Blockchain can provide transparent, trustworthy, secure, and efficient carbon-related transactions. Signaling and attribution theories inform the study that uses choice-based conjoint (CBC) experimentation to evaluate offsetting and insetting carbon finance investment scenarios. Factors on project attributes—including price, the scope of carbon finance project, blockchain adoption level, and stakeholder involvement—relationships to managerial investment decisions are investigated. We also investigate an important question on whether managerial ecological value propensity affects investment decisions and blockchain adoption preferences. The findings show that contrary to original suppositions, price was not as influential as presumed. Of greater concern to managerial decisions is the nature of carbon initiatives—the decision on whether to pursue carbon offsetting and/or insetting investments. Managerial environmental values significantly influenced decisions on carbon finance investments–with a preference for carbon reduction projects within their own supply chains. There is also an inclination for greater blockchain technology usage in carbon investment projects. Managers with greater ecological values were also more open to involving external parties favoring the adoption more extensive blockchain solutions. These results highlight blockchain's importance in making carbon finance projects more credible and trustworthy. Practically, the study highlights the importance of carbon finance project scope, nature, and blockchain technology in promoting sustainability initiatives. There are insights into a nuanced approach to addressing complexities of carbon finance within organizations and their supply chains.

我们研究了区块链技术在组织和供应链中的碳融资潜力。区块链可以提供透明、可信、安全和高效的碳相关交易。信号和归因理论为研究提供了依据,该研究使用基于选择的联合(CBC)实验来评估抵消和投入碳金融投资情景。项目属性因素——包括价格、碳融资项目范围、区块链采用水平和利益相关者参与——与管理投资决策的关系进行了研究。我们还研究了一个重要的问题,即管理生态价值倾向是否影响投资决策和bbb采用偏好。研究结果表明,与最初的假设相反,价格的影响并不像假设的那样大。管理决策更关注的是碳倡议的性质——决定是否进行碳抵消和/或投资。管理层的环境价值显著影响了碳融资投资决策——他们更倾向于在自己的供应链内开展碳减排项目。在碳投资项目中也倾向于更多地使用区块链技术。具有更大生态价值的管理人员也更愿意让外部各方参与进来,赞成采用更广泛的区块链解决方案。这些结果突出了b区块链在使碳融资项目更加可信和值得信赖方面的重要性。实际上,该研究强调了碳融资项目范围、性质和区块链技术在促进可持续发展倡议中的重要性。有一种微妙的方法可以解决组织及其供应链中碳融资的复杂性。
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引用次数: 0
Adopting Additive Manufacturing in After-Sales: Developing a Typology of Corrective, Preventive, and Anticipatory Approaches 在售后服务中采用增材制造技术:制定纠正、预防和预期方法类型学
IF 11.2 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-27 DOI: 10.1111/jbl.70000
Robin Kabelitz-Bock, Kai Hoberg, Johannes Meuer

Manufacturing firms face complex after-sales challenges, including spare part shortages. While additive manufacturing (AM) offers a solution by minimizing costs and complexity, not all firms adopt AM equally, and research on differences in AM adoption in the context of spare part shortages is surprisingly scarce. To close this knowledge gap, we apply the awareness-motivation-capability (AMC) perspective. Our comparative case study of AM applications in 17 firms identifies three approaches how firms adopt AM—the corrective, preventive, and anticipatory approach. We find that the specific configuration of contextual factors related to a spare part shortage determines the approach firms follow. Using the AMC perspective, we discover and explain why firms differ in adopting AM despite suitable spare part characteristics and similar contexts. Through uniquely analyzing spare part shortages, our study contributes to AM research by challenging the assumption that economic justification is the sole driver of AM adoption and instead revealing that it is a context-dependent process, with awareness and motivation serving as critical yet underexplored antecedents.

制造企业面临着复杂的售后挑战,包括备件短缺。虽然快速成型制造(AM)可以最大限度地降低成本和复杂性,从而提供一种解决方案,但并非所有企业都同样采用快速成型制造,而且有关备件短缺情况下采用快速成型制造的差异的研究少得令人吃惊。为了填补这一知识空白,我们采用了意识-动机-能力(AMC)视角。我们对 17 家企业的 AM 应用进行了比较案例研究,确定了企业采用 AM 的三种方法--纠正性、预防性和预期性方法。我们发现,与备件短缺相关的环境因素的具体配置决定了企业所采用的方法。利用 AMC 的视角,我们发现并解释了为什么尽管备件特征相同、背景相似,但企业在采用 AM 方面却存在差异。通过对备件短缺的独特分析,我们的研究挑战了经济理由是采用 AM 的唯一驱动力这一假设,并揭示了这是一个依赖于情境的过程,而意识和动机是关键的前因,但却未得到充分探索,从而为 AM 研究做出了贡献。
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引用次数: 0
Standing on the Shoulders of Giants: Bowersox, Coyle, Heskett, and La Londe 站在巨人的肩膀上鲍尔索克斯、科伊尔、赫斯科特和拉隆德
IF 11.2 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-25 DOI: 10.1111/jbl.12402
James R. Stock, Seckin Ozkul, Robert Hooker

Scholarly work within the supply chain management and logistics discipline has evolved substantially over the last several decades. Four giants of the field—Bowersox, Coyle, Heskett, and La Londe—left an indelible legacy worth exploring. The biographies and analysis of interviews conducted with each of these scholars illuminate the early beginnings of the field and its evolution and provide guidance for its future. By examining the collective perspectives of these founding figures, we gain a deeper, more personal understanding of the establishment and evolution of logistics as an academic discipline.

过去几十年来,供应链管理和物流学科的学术研究取得了长足的发展。该领域的四位巨匠--鲍尔索克斯(Bowersox)、科伊尔(Coyle)、赫斯科特(Heskett)和拉隆德(La Londe)留下了不可磨灭的遗产,值得我们去探究。通过对这些学者的传记和访谈分析,我们了解了这一领域的早期起步和演变,并为其未来发展提供了指导。通过研究这些奠基人的集体观点,我们对物流作为一门学术的建立和演变有了更深入、更个人化的理解。
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引用次数: 0
Reconceptualizing E-Logistics Service Quality (E-LSQ) in Emerging Contexts: The Case of Crowdsourced Delivery 在新兴环境中重新认识电子物流服务质量(E-LSQ):众包配送案例
IF 11.2 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-25 DOI: 10.1111/jbl.12401
Ha Ta, Terry L. Esper, Adriana Rossiter Hofer, Annibal Camara Sodero

E-logistics service quality (e-LSQ) has been one of the primary constructs used in the logistics literature to capture customers' appraisals of delivery service performance in the business-to-consumer (B2C) context. While e-LSQ comprises key operational aspects of delivery performance, we posit that it overlooks other elements that are now present in emerging delivery models, such as crowdsourced delivery (CD). In this study, we follow a middle-range theory approach to capture the facets of delivery performance that are considered by customers in their assessments of e-LSQ during CD encounters. Using a large dataset consisting of customers' reviews of their delivery service experiences with Amazon Prime Now prior to and post-CD incorporation, we find that customers value a more nuanced operational dimension as well as relational and societal dimensions in their assessments of the delivery service. The findings of our qualitative analyses enrich the current understanding of customers' appraisals of delivery service encounters and lay the groundwork for reassessing e-LSQ, particularly in light of emerging delivery models like CD in online retailing.

电子物流服务质量(e-LSQ)一直是物流文献中用来捕捉客户对企业对消费者(B2C)交付服务绩效评价的主要结构之一。虽然 e-LSQ 包含了配送绩效的关键操作方面,但我们认为它忽略了新兴配送模式(如众包配送(CD))中的其他要素。在本研究中,我们采用了中间理论的方法来捕捉客户在 CD 遭遇期间评估 e-LSQ 时所考虑的交付绩效的各个方面。我们使用了一个大型数据集,该数据集包含了客户对其在亚马逊 Prime Now 上体验到的配送服务的评价,包括配送服务纳入 CD 之前和之后的评价,我们发现客户在评估配送服务时更看重细致入微的操作维度以及关系和社会维度。我们的定性分析结果丰富了当前对顾客送货服务评价的理解,并为重新评估 e-LSQ 奠定了基础,特别是考虑到在线零售中像 CD 这样的新兴送货模式。
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引用次数: 0
Energizing Research at the Intersection of Public Policy and Supply Chain Resilience: A Systematic Review and Guiding Framework 在公共政策与供应链复原力的交叉点上激发研究活力:系统回顾与指导框架
IF 11.2 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-25 DOI: 10.1111/jbl.12403
Molly M. Hughes, Keely L. Croxton, A. Michael Knemeyer

Academic scholars and US political leaders have called for a better understanding of the connection between public policy and supply chain resilience. In this structured literature review we analyze and synthesize literature published in high-quality public policy and business journals at this intersection. We leverage existing frameworks in public policy and supply chain resilience to help analyze the relationships studied to date, resulting in a conceptual framework that elucidates the connections between public policy and resilience and leads to the development of a platform for future research inquiries. We encourage and provide guidance for future work in the space from both supply chain management and public policy scholars that can drive actionable results for policymakers, firm decision-makers, and the welfare of society.

学术学者和美国政治领导人呼吁更好地理解公共政策与供应链复原力之间的联系。在这篇结构化的文献综述中,我们分析并综合了在高质量的公共政策和商业期刊上发表的有关这一交叉点的文献。我们利用公共政策和供应链复原力方面的现有框架来帮助分析迄今为止所研究的关系,从而形成一个概念框架,阐明公共政策和复原力之间的联系,并为今后的研究开发一个平台。我们鼓励供应链管理和公共政策学者今后在该领域开展工作,并为其提供指导,从而为政策制定者、企业决策者和社会福利带来可操作的成果。
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引用次数: 0
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Journal of Business Logistics
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