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Microfoundations of Dynamic Capabilities for Social Innovations in Small Non-Profit Organizations 小型非营利组织社会创新动态能力的微观基础
IF 2.8 2区 社会学 Q1 SOCIAL ISSUES Pub Date : 2023-12-07 DOI: 10.1177/08997640231214738
Alina Kadyrova, Philip Shapira
The promotion of social innovations by non-profit and business organizations has gained increasing interest. Yet, there has been limited research on routines that organizations use to facilitate social innovations. This paper uses a dynamic capabilities framework to understand the microfoundations of dynamic capabilities for social innovation in small non-profit organizations. Through analysis of routines of 20 small organizations in five European metropolitan areas, the paper demonstrates that many microfoundation aspects resemble generic abilities of opportunity identification, alliancing, user engagement, networking, and organizational learning. However, their orientation toward public values requires incorporating commitments to social value and principles of ethics, responsibility, and sustainability, into different organizational processes. We suggest that social impact does not always require substantial investment and can be achievable through modest changes such as repurposing surplus resources. Building flexible routines that enable such incremental changes is a key element of organizational capability to adapt to changing contexts.
非营利组织和商业组织对社会创新的推动越来越受到关注。然而,关于组织用来促进社会创新的惯例的研究有限。本文运用动态能力框架来理解小型非营利组织社会创新动态能力的微观基础。通过对欧洲5个大都市地区20个小型组织的日常分析,本文证明了许多微观基础方面类似于机会识别、联盟、用户参与、网络和组织学习等一般能力。然而,他们对公共价值的取向需要将对社会价值的承诺和道德、责任和可持续性原则纳入不同的组织过程中。我们认为,社会影响并不总是需要大量投资,可以通过诸如重新利用剩余资源等适度变革来实现。构建灵活的例程来支持这种增量更改是组织能力适应不断变化的环境的关键要素。
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引用次数: 0
When a Crisis Has a Silver Lining: Social Media P2p Fundraising at the Start of COVID-19 当危机出现一线希望时:COVID-19 开始时的社交媒体 P2p 筹款活动
IF 2.8 2区 社会学 Q1 SOCIAL ISSUES Pub Date : 2023-12-07 DOI: 10.1177/08997640231213098
Beatrice Martin, Christian Schlereth
Research suggests that global crises generally have a negative impact on donations to nonprofit organizations. In this research note, we challenge whether this wisdom applies to all channels by examining a growing digital fundraising channel, social media peer-to-peer (p2p) fundraising, at the start of the COVID-19 crisis. Through both United States and German samples, we study which nonprofit organizations over- and underperformed compared to the market average to glean the potential drivers of success. We demonstrate that not all crises lower generosity, provide managerial insights into this new digital fundraising channel, and discuss how our results are generalizable to other channels and crises.
研究表明,全球危机通常会对非营利组织的捐款产生负面影响。在本研究报告中,我们通过研究2019冠状病毒危机开始时不断增长的数字筹款渠道——社交媒体点对点(p2p)筹款,对这种智慧是否适用于所有渠道提出了质疑。通过美国和德国的样本,我们研究了哪些非营利组织与市场平均水平相比表现优异,哪些表现不佳,以收集成功的潜在驱动因素。我们证明并不是所有的危机都会降低慷慨度,提供了对这种新的数字筹款渠道的管理见解,并讨论了我们的结果如何推广到其他渠道和危机。
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引用次数: 0
Behind the Crowdsourcing Platform: Assessing Volunteer Recruitment and Engagement Instruments 众包平台的背后:评估志愿者招募和参与工具
IF 2.8 2区 社会学 Q1 SOCIAL ISSUES Pub Date : 2023-12-05 DOI: 10.1177/08997640231212839
Montserrat Prats López, Auke Rijpma, T. Moor, Jolien Reijerink
Involving volunteers to perform tasks through crowdsourcing projects is gaining popularity. However, attracting volunteers and keeping them engaged throughout a project sets great challenges to project managers. This article analyzes the effectiveness of recruiting and engagement instruments on volunteers’ activity. A mixed-method approach has been used, including interviews with project managers and quantitative data from a large Dutch crowdsourcing platform. The research results show that crowdsourcing projects benefit from being part of a platform because of the higher activity of experienced participants. The study also provides empirical evidence supporting the effectiveness of timely communication and the speed of quality checks, both of which require project management resources. Finally, the study suggests that material rewards are less important for volunteer engagement than the intrinsic motivation of a point-based reward system.
让志愿者通过众包项目来完成任务越来越受欢迎。然而,吸引志愿者并让他们参与整个项目对项目经理来说是一个巨大的挑战。本文分析了招募和参与工具对志愿者活动的有效性。采用了混合方法,包括与项目经理的访谈和来自荷兰大型众包平台的定量数据。研究结果表明,众包项目受益于平台的一部分,因为经验丰富的参与者的活跃度更高。该研究还提供了经验证据来支持及时沟通的有效性和质量检查的速度,这两者都需要项目管理资源。最后,该研究表明,对于志愿者的参与度来说,物质奖励不如基于积分的奖励系统的内在动机重要。
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引用次数: 0
Manager Control Over Outcomes? Nature and Nurture Over Time 管理者对结果的控制?随着时间的推移,天性与教养
IF 2.8 2区 社会学 Q1 SOCIAL ISSUES Pub Date : 2023-11-28 DOI: 10.1177/08997640231212840
Mark A. Hager, Nara Yoon
Recent scholarship on organizational change has de-emphasized environment, core competencies at founding, and structural inertia in favor of the study of strategic management. We encourage renewed consideration of forces over which managers have less control. In a reconsideration and conceptual extension of Hager and Brudney’s nature and nurture influences on nonprofit efforts to recruit volunteers, we introduce central dimensions of organizational ecology theory. We assert that more attention to the tenets of organizational ecology will sensitize the field to the influence of environments in which organizations operate. Consistent with Hager and Brudney, our longitudinal assessment of nonprofits not only records the value of purposeful adjustments of programs but also highlights how the evolution of structural conditions plays an essential role in core organizational outcomes in volunteer management. Beyond the usual validation of strategic management, we emphasize that the influence of environment and structure is an essential determinant of the fates of organizations over time.
近期有关组织变革的学术研究不再强调环境、创始时的核心能力和结构惯性,而是转而研究战略管理。我们鼓励重新考虑管理者控制力较弱的力量。在对 Hager 和 Brudney 提出的非营利组织招募志愿者的自然和培育影响因素进行重新考虑和概念扩展的过程中,我们引入了组织生态学理论的核心维度。我们认为,对组织生态学原理的更多关注将使该领域更加重视组织运作环境的影响。与哈格(Hager)和布鲁尼(Brudney)的观点一致,我们对非营利组织的纵向评估不仅记录了有目的调整项目的价值,还强调了结构条件的演变如何在志愿者管理的核心组织成果中发挥重要作用。除了通常的战略管理验证之外,我们还强调环境和结构的影响是决定组织命运的重要因素。
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引用次数: 0
Public and Private in an Era of Entrepreneurial Philanthropy: Exploring John Dewey’s The Public and Its Problems (1927/2016) to (Re)conceptualize Philanthropy as a Public 企业家慈善时代的公共与私人:探索约翰-杜威的《公共及其问题》(1927/2016),将慈善事业(重新)概念化为公共事业
IF 2.8 2区 社会学 Q1 SOCIAL ISSUES Pub Date : 2023-11-28 DOI: 10.1177/08997640231214740
Siobhan Daly
In debates about the role(s) and scale of entrepreneurial philanthropy in democracies, scholars discuss the erosion of distinctive public and private spheres and interests, and the replacement of the public sphere. This has occurred at the expense of public deliberation and participation, in favor of the reification of individuals and the role of experts/expertise. Drawing upon John Dewey’s The Public and Its Problems (1927/2016), I argue that there is an eclipse of the publicity of the public. This informs my case for the (re)conceptualization of philanthropy as a public, characterized by (a) the philanthropist as a social rather than an atomistic being, (b) the philanthropy-state dynamic and the publics’ claims, and (c) part of the radical vision of philanthropy. To ensure that private and public have analytical and practical resonance, it is imperative to (re)frame and (re)conceptualize what these concepts mean to entrepreneurial philanthropy and for its role in democracies.
在关于企业家慈善事业在民主社会中的作用和规模的辩论中,学者们讨论了公共和私人领域及利益的侵蚀,以及公共领域被取代的问题。这是以牺牲公众审议和参与为代价的,是对个人和专家/专门知识作用的重化。借鉴约翰-杜威(John Dewey)的《公众及其问题》(The Public and Its Problems)(1927/2016),我认为,公众的公共性正在黯然失色。这为我将慈善事业(重新)概念化为公共事业提供了依据,其特点包括:(a)慈善家是社会的而非原子的存在;(b)慈善-国家的动态和公众的诉求;(c)慈善事业激进愿景的一部分。为确保私人和公共在分析和实践上产生共鸣,必须(重新)界定和(重新)构思这 些概念对创业型慈善事业及其在民主中的作用的意义。
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引用次数: 0
The Role of Social Media in Nonprofit Organizations’ Fundraising 社交媒体在非营利组织筹款中的作用
IF 2.8 2区 社会学 Q1 SOCIAL ISSUES Pub Date : 2023-11-28 DOI: 10.1177/08997640231213286
Teresa Elvira-Lorilla, Inigo Garcia‐Rodriguez, M. E. Romero‐Merino, Marcos Santamaría-Mariscal
This study aims to explore the effect of social media use on fundraising by nonprofit organizations (NPOs). To do so, we analyze the accounts of 83 Spanish nongovernmental development organizations on Facebook, Twitter, YouTube, and Instagram over a 5-week period. Our results show that social media can be a useful tool for NPO fundraising. Specifically, although mere presence on social media has no effect on the donations raised by the organization, the size of the NPO’s network (followers), its social media activity (posts), content (posts explicitly requesting donations), and follower engagement do influence fundraising. This study helps to highlight the usefulness of social media as a fundraising tool and to show the differences among platforms, format, and content of posts. In particular, NPOs who intend to increase fundraising should actively participate in social media—especially Twitter and YouTube—not overuse stories and increase posts that solicit donations.
本研究旨在探讨社交媒体的使用对非营利组织(NPO)筹款的影响。为此,我们分析了 83 个西班牙非政府发展组织在 Facebook、Twitter、YouTube 和 Instagram 上为期 5 周的账户。结果表明,社交媒体可以成为 NPO 筹款的有用工具。具体来说,虽然仅仅在社交媒体上出现对组织募集到的捐款没有影响,但 NPO 的网络规模(粉丝)、社交媒体活动(帖子)、内容(明确要求捐款的帖子)和粉丝参与度确实会影响筹款。这项研究有助于突出社交媒体作为筹款工具的作用,并显示出不同平台、形式和帖子内容之间的差异。特别是,有意增加筹款的非营利组织应积极参与社交媒体,尤其是 Twitter 和 YouTube,而不是过度使用故事和增加募捐帖子。
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引用次数: 0
Donor Perceptions of Nonprofit Organizations’ Transparency: Conceptualization and Operationalization 捐赠者对非营利组织透明度的看法:概念化和操作化
IF 2.8 2区 社会学 Q1 SOCIAL ISSUES Pub Date : 2023-11-28 DOI: 10.1177/08997640231211212
Fanny Dethier, Cécile Delcourt, Laurence Dessart
In the wake of unethical practices by some nonprofit organizations (NPOs), donors have called for better monitoring, to which some NPOs have responded by adjusting their donor-based transparency practices. Yet despite momentum for such efforts, a comprehensive conceptualization and operationalization of NPOs’ transparency remains missing, partly because knowledge about donors’ information requirements is limited. Accordingly, the present research proposes conceptualizing NPOs’ transparency, as perceived by donors, as a three-dimensional construct, composed of information accessibility, completeness, and accuracy. With a scale development procedure and three distinct empirical studies, this article establishes a reliable, valid measure of NPOs’ perceived transparency. Combined, the conceptualization and operationalization offer a comprehensive overview of donors’ information needs that can enhance the study of organizational transparency.
在一些非营利组织(NPO)出现不道德行为之后,捐助方呼吁加强监督,一些非营利组织通过调整其基于捐助方的透明度做法来回应这一呼吁。然而,尽管这些努力势头良好,但仍然缺乏对非营利组织透明度的全面概念化和操作化,部分原因是对捐赠者信息要求的了解有限。因此,本研究建议将捐赠者眼中的 NPO 透明度概念化,将其视为一个由信息可获取性、完整性和准确性组成的三维结构。通过量表开发过程和三项不同的实证研究,本文建立了一个可靠、有效的 NPO 感知透明度测量方法。结合概念化和操作化,本文对捐赠者的信息需求进行了全面概述,有助于加强对组织透明度的研究。
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引用次数: 0
Exploring the Evolutionary Boundaries of Community Business 探索社区商业的进化边界
IF 2.8 2区 社会学 Q1 SOCIAL ISSUES Pub Date : 2023-11-24 DOI: 10.1177/08997640231210555
L. Tuckerman, Jen Nelles, Beldina Owalla, T. Vorley
Community businesses contribute to the economic and social well-being of the communities in which they operate. As a subset of hybrid organizations, community businesses have unique challenges and opportunities related to their community embeddedness. Our study adopts an institutional logic perspective to understand the evolutionary boundaries of community business, which we argue, are shaped by the interplay of tensions between the social, market, and community logics. While existing literature discusses institutional logics from a dichotomous angle, focusing mainly on the social and market logics, we argue that the introduction of a third logic (i.e., community logics) has ramifications for the evolution of hybrid organizations. The different trajectories may have implications for the social, community, and economic impact that organizations can have. We draw on 39 qualitative interviews to provide useful insights for policy and practice on supporting community businesses.
社区企业为所在社区的经济和社会福祉做出了贡献。作为混合组织的一个子集,社区企业在社区嵌入性方面面临着独特的挑战和机遇。我们的研究采用制度逻辑的视角来理解社区企业的演进边界,我们认为,社区企业的演进边界是由社会、市场和社区逻辑之间的紧张关系相互作用形成的。现有文献从二分法的角度讨论制度逻辑,主要关注社会逻辑和市场逻辑,而我们认为,第三种逻辑(即社区逻辑)的引入会对混合组织的演化产生影响。不同的发展轨迹可能会对组织可能产生的社会、社区和经济影响产生影响。我们通过 39 次定性访谈,为支持社区企业的政策和实践提供了有益的启示。
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引用次数: 0
Part Discount Grocer, Part Social Connection: Defining Elements of Social Supermarkets 一部分是折扣杂货店,一部分是社会联系:社会化超市的定义要素
IF 2.8 2区 社会学 Q1 SOCIAL ISSUES Pub Date : 2023-11-23 DOI: 10.1177/08997640231210463
T. Pettman, Katherine Pontifex, Carmel P. Williams, Deborah Wildgoose, Carolyn Dent, Gavin Fairbrother, James Chapman, Rory Spreckley, Ian Goodwin-Smith, Svetlana Bogomolova
The community sector performs an important function in providing emergency food relief, yet food insecurity is often a chronic issue due to poverty and social exclusion. Progressive food provision models present opportunities to improve voluntary food relief services that are dominant in many countries. Informed by research with clients indicating a preference for blended service models that go beyond food provision, two government agencies partnered with a social enterprise and academics to pilot a social supermarket model. This research article (a) briefly summarizes international evidence on social supermarkets’ characteristics and offerings, (b) describes a process used to collaboratively develop a social supermarket incorporating universal access and social supports, and (c) presents a rubric defining elements of a social supermarket. Applicable to other community sector settings, the rubric emphasizes dignified access and service, plus opportunities for social support and connection, which are important elements in pathways out of food insecurity.
社区部门在提供紧急粮食救济方面发挥着重要作用,但由于贫困和社会排斥,粮食不安全往往是一个长期问题。渐进式粮食供应模式为改善在许多国家占主导地位的自愿粮食救济服务提供了机会。对客户的研究表明,他们更倾向于食品供应以外的混合服务模式,在此基础上,两个政府机构与一家社会企业和学者合作,试行了一种社会超市模式。这篇研究文章(a) 简要总结了有关社会超市的特点和产品的国际证据,(b) 描述了合作开发社会超市的过程,其中包括普及服务和社会支持,(c) 提出了界定社会超市要素的标准。该标准适用于其他社区部门的环境,强调有尊严的获取和服务,以及社会支持和联系的机会,这些都是摆脱粮食不安全的重要因素。
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引用次数: 0
Mate or Menace? Exploring Organizational Identity Threats in Nonprofit-Business Partnerships 伙伴还是威胁?探索非营利组织与企业合作中的组织身份威胁
IF 2.8 2区 社会学 Q1 SOCIAL ISSUES Pub Date : 2023-11-19 DOI: 10.1177/08997640231210780
India J. Kandel, Alina M. Baluch, Erk P. Piening
Nonprofit organizations frequently engage in partnerships with profit-oriented businesses to fulfill their goals and social mission. Although nonprofit-business partnerships can benefit both parties, they are a potential source of intra-organizational controversy and conflict, especially when social objectives clash with business interests. An increasingly recognized risk of nonprofit-business partnerships lies in organizational identity threats. Adopting a sensemaking perspective, we investigate how nonprofit members make sense of nonprofit-business partnerships and how these appraisal processes influence whether they perceive these inter-organizational partnerships as organizational identity threats. Our qualitative study draws on semi-structured interviews and shows that nonprofit members’ evaluations of partnership congruence (i.e., the perceived fit of a partnership with members’ organizational identity expectations) and partnership relevance (i.e., the perceived meaning of a partnership for an organization’s identity) influence whether they perceive partnerships as organizational identity threats. In doing so, we extend research on organizational identity threats (and opportunities) of nonprofit-business partnerships.
非营利组织经常与以营利为目的的企业建立伙伴关系,以实现其目标和社会使命。虽然非营利组织与企业的合作可以使双方受益,但也可能引发组织内部的争议和冲突,尤其是当社会目标与企业利益发生冲突时。越来越多的人认识到,非营利组织与企业合作的风险在于组织身份的威胁。我们采用感性认识的视角,研究非营利组织成员如何理解非营利组织与企业的合作关系,以及这些评价过程如何影响他们是否将这些组织间合作关系视为组织身份威胁。我们的定性研究采用了半结构式访谈,结果表明,非营利组织成员对合作关系一致性(即认为合作关系符合成员的组织身份期望)和合作关系相关性(即认为合作关系对组织身份的意义)的评价,会影响他们是否认为合作关系是对组织身份的威胁。因此,我们扩展了有关非营利组织与企业合作关系的组织身份威胁(和机遇)的研究。
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引用次数: 0
期刊
Nonprofit and Voluntary Sector Quarterly
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