{"title":"The Politics of Collaborative Public Management: A Primer. By RobertAgranoff, AlekseyKolpakov, New York: Routledge. 2023. pp. 322. ISBN: 9781003385769","authors":"Md Eyasin Ul Islam Pavel","doi":"10.1111/padm.12990","DOIUrl":"https://doi.org/10.1111/padm.12990","url":null,"abstract":"","PeriodicalId":48284,"journal":{"name":"Public Administration","volume":"163 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139950558","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Brian Y. An, Cynthia J. Barboza-Wilkes, William G. Resh
In recent years, public administration scholars have started paying attention to intersectionality of government workforce identities and its implications for diversity management. This study unpacks how the intersection of multiple identities increases the transaction costs inherent to underrepresentation by looking at employee engagement in uncompensated extra-role behaviors and its effect on emotional exhaustion. Using a structural equation model, we analyze original survey data of Los Angeles city government employees. Our analysis finds that the extra work experiences of minority employees are not homogenous within racial, gender, or generational groups. Among Black employees, it is women who bear the brunt of extra work burden. Further, among Black women, it is older generations who disproportionately engage in extra work and suffer from emotional exhaustion. An intersectional approach is critical to identifying the personnel most vulnerable to disproportionate job burdens and developing the human resource management practices that better support a diverse workforce.
{"title":"Applying an intersectional understanding of extra work behavior and emotional exhaustion in local public service","authors":"Brian Y. An, Cynthia J. Barboza-Wilkes, William G. Resh","doi":"10.1111/padm.12989","DOIUrl":"https://doi.org/10.1111/padm.12989","url":null,"abstract":"In recent years, public administration scholars have started paying attention to intersectionality of government workforce identities and its implications for diversity management. This study unpacks how the intersection of multiple identities increases the transaction costs inherent to underrepresentation by looking at employee engagement in uncompensated extra-role behaviors and its effect on emotional exhaustion. Using a structural equation model, we analyze original survey data of Los Angeles city government employees. Our analysis finds that the extra work experiences of minority employees are not homogenous within racial, gender, or generational groups. Among Black employees, it is women who bear the brunt of extra work burden. Further, among Black women, it is older generations who disproportionately engage in extra work and suffer from emotional exhaustion. An intersectional approach is critical to identifying the personnel most vulnerable to disproportionate job burdens and developing the human resource management practices that better support a diverse workforce.","PeriodicalId":48284,"journal":{"name":"Public Administration","volume":"127 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139765048","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Legislatures face difficult challenges holding modern bureaucratic democracies to account due to the scale, complexity, and diverse impacts on citizens' lives. One way that democracies bridge the gap between the legislature and executive is through financial accounts of government departments. This paper examines whether financial accounts are trusted by MPs in the UK Parliament for purposes of transparency in the service of accountability. The article does this through examination of two linked inquiries by the Public Administration and Constitutional Affairs Committee at the UK House of Commons. The article argues that transparency, accountability, and trust are involved in a rhizomatic relationship where each is related to the other without a hierarchy between them. The article uses a framework proposed by Oomsels and Bouckeart to show the accounts are not trusted, which has implications both for the accounts as a tool of accountability and for creating transparency.
{"title":"Are public sector accounts trusted? Exploring the verdict of the Public Administration and Constitutional Affairs Committee in the United Kingdom","authors":"Laurence Ferry, Henry Midgley","doi":"10.1111/padm.12983","DOIUrl":"https://doi.org/10.1111/padm.12983","url":null,"abstract":"Legislatures face difficult challenges holding modern bureaucratic democracies to account due to the scale, complexity, and diverse impacts on citizens' lives. One way that democracies bridge the gap between the legislature and executive is through financial accounts of government departments. This paper examines whether financial accounts are trusted by MPs in the UK Parliament for purposes of transparency in the service of accountability. The article does this through examination of two linked inquiries by the Public Administration and Constitutional Affairs Committee at the UK House of Commons. The article argues that transparency, accountability, and trust are involved in a rhizomatic relationship where each is related to the other without a hierarchy between them. The article uses a framework proposed by Oomsels and Bouckeart to show the accounts are not trusted, which has implications both for the accounts as a tool of accountability and for creating transparency.","PeriodicalId":48284,"journal":{"name":"Public Administration","volume":"109 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-02-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139764873","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Annelieke C. van den Berg, Sarah Giest, Sandra Groeneveld
Facilitating direct citizen participation through online channels is considered as an opportunity for including harder to reach groups in participation. Because young adults (18-25) are heavy internet users, this group is expected to be easier to include online. Evidence shows, however, that also in online direct participation young adults remain underrepresented. To better understand this discrepancy from the perspective of participants, this research asks how young adults explain their intention to participate online. Thematic analysis highlights that young adults' intention to participate in online direct participation can be explained through: (1) cause-oriented participation, (2) the role of social (media) networks, (3) selective attention to cope with information overload, and (4) navigating misinformation and negativity. In the discussion section, this article considers how these explanations can inform government strategies for better including young adults in online direct participation.
{"title":"How young adults explain their intention to participate in online direct citizen participation","authors":"Annelieke C. van den Berg, Sarah Giest, Sandra Groeneveld","doi":"10.1111/padm.12974","DOIUrl":"https://doi.org/10.1111/padm.12974","url":null,"abstract":"Facilitating direct citizen participation through online channels is considered as an opportunity for including harder to reach groups in participation. Because young adults (18-25) are heavy internet users, this group is expected to be easier to include online. Evidence shows, however, that also in online direct participation young adults remain underrepresented. To better understand this discrepancy from the perspective of participants, this research asks how young adults explain their intention to participate online. Thematic analysis highlights that young adults' intention to participate in online direct participation can be explained through: (1) cause-oriented participation, (2) the role of social (media) networks, (3) selective attention to cope with information overload, and (4) navigating misinformation and negativity. In the discussion section, this article considers how these explanations can inform government strategies for better including young adults in online direct participation.","PeriodicalId":48284,"journal":{"name":"Public Administration","volume":"87 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-01-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139516971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In the midst of ongoing crises, understanding how citizens perceive administrative crisis management is more relevant than ever. Combining organizational literature with insights from legitimacy research, this article scrutinizes how the public evaluates governance decisions concerning prominent crisis management dilemmas: flexibility versus stability, inclusion versus exclusion, and equity-based versus needs-based resource distribution. The paper argues that flexible, inclusive, and equity-based governance decisions are generally perceived as more legitimate. However, governance decisions are also associated with adverse effects that can mitigate any initially positive effect on legitimacy. The argument is tested in a large-scale randomized survey experiment in the context of a migration crisis, where governance decisions were manipulated. The findings support the expectations for inclusive crisis management and equity-based resource distribution, which are perceived as the most legitimate governance alternatives. Internal adaptations of administrative practices toward more flexible and adaptive solutions, however, are perceived less legitimate than stable governmental action.
{"title":"Managing crises as if no one is watching? Governance dilemmas from a public perspective","authors":"Alexa Lenz","doi":"10.1111/padm.12980","DOIUrl":"https://doi.org/10.1111/padm.12980","url":null,"abstract":"In the midst of ongoing crises, understanding how citizens perceive administrative crisis management is more relevant than ever. Combining organizational literature with insights from legitimacy research, this article scrutinizes how the public evaluates governance decisions concerning prominent crisis management dilemmas: flexibility versus stability, inclusion versus exclusion, and equity-based versus needs-based resource distribution. The paper argues that flexible, inclusive, and equity-based governance decisions are generally perceived as more legitimate. However, governance decisions are also associated with adverse effects that can mitigate any initially positive effect on legitimacy. The argument is tested in a large-scale randomized survey experiment in the context of a migration crisis, where governance decisions were manipulated. The findings support the expectations for inclusive crisis management and equity-based resource distribution, which are perceived as the most legitimate governance alternatives. Internal adaptations of administrative practices toward more flexible and adaptive solutions, however, are perceived less legitimate than stable governmental action.","PeriodicalId":48284,"journal":{"name":"Public Administration","volume":"70 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139500525","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The article draws on insights from the literature on street-level bureaucracy to analyze how public officials experience and deal with challenges arising from hybrid governance. Empirically, we focus on managerial staff and front-line workers employed in Danish employment service delivery organizations, respectively. We develop the term “ignoring by complying” to describe how informants pursue ideals associated with new public governance (NPG) in settings dominated by more than one governance logic. They comply with the minimum standards associated with the logics of public administration (PA) and new public management (NPM) in order to ignore such logics most of the time. The article thereby contributes to the growing bodies of literature on cross-pressures in public bureaucracies, particularly by putting recent street-level bureaucracy research in touch with literature on hybrid governance.
{"title":"Ignoring by complying: How public officials handle hybridity to pursue the goals of new public governance","authors":"Mathias H. Nielsen, Niklas A. Andersen","doi":"10.1111/padm.12979","DOIUrl":"https://doi.org/10.1111/padm.12979","url":null,"abstract":"The article draws on insights from the literature on street-level bureaucracy to analyze how public officials experience and deal with challenges arising from hybrid governance. Empirically, we focus on managerial staff and front-line workers employed in Danish employment service delivery organizations, respectively. We develop the term “ignoring by complying” to describe how informants pursue ideals associated with new public governance (NPG) in settings dominated by more than one governance logic. They comply with the minimum standards associated with the logics of public administration (PA) and new public management (NPM) in order to ignore such logics most of the time. The article thereby contributes to the growing bodies of literature on cross-pressures in public bureaucracies, particularly by putting recent street-level bureaucracy research in touch with literature on hybrid governance.","PeriodicalId":48284,"journal":{"name":"Public Administration","volume":"136 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139461839","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
There is no conflict of interest associated with this submission.
利益冲突声明本呈件不涉及利益冲突。
{"title":"Handbook on gender and public administration. By P. Shields, N. Elias (Eds.), Northampton: Edward Elgar Publishing. 2022. pp. 434. 280.00 USD for print, 65.00 USD for ebook, ISBN: 9781789904734, 178990473","authors":"Chloe G. White","doi":"10.1111/padm.12981","DOIUrl":"https://doi.org/10.1111/padm.12981","url":null,"abstract":"<h2> CONFLICT OF INTEREST STATEMENT</h2>\u0000<p>There is no conflict of interest associated with this submission.</p>","PeriodicalId":48284,"journal":{"name":"Public Administration","volume":"63 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139376247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Severe mental health conditions (SMHCs) significantly contribute to the global disease burden. In low-and-middle-income countries (LMICs) like South Africa, the long-term impact of SMHCs on individuals and their families is serious. However, mental health services focus on clinical recovery, with little attention given to the personal recovery needs of mental health service users (MHSUs) and their caregivers. The CHIME framework outlines five domains characterising personal recovery: connectedness, hope and optimism about the future, identity, meaning in life, and empowerment. This qualitative, descriptive study sought insights from male MHSUs and their caregivers on their perspectives of personal recovery from SMHCs. Four male MHSUs and three of their caregivers were purposively selected from Cape Flats communities in the Western Cape. Data were collected using visual participatory methods, including photovoice, life graphs, community maps, and photo-elicitation interviews with MHSUs. In addition, semi-structured interviews were held with caregivers. Data were thematically analysed, and two main themes emerged: Finding meaningful participation and affirming agency. These themes describe how diverse contextual, socioeconomic, political, demographic, cultural, and spiritual factors help and hinder personal recovery. MHSUs and their caregivers sought support from mental health non-profit organisations (MH-NPOs) because of stigmatising attitudes from their communities. MH-NPOs provided MHSUs with long-term relational support and opportunities to build their capacities which helped them access living, learning, working and socialising opportunities. Understanding the diverse needs of MHSUs and including MH-NPOs in scaling up community-based mental health services in LMICs will enable more accessible services that support personal recovery.
{"title":"Mental Health Service Users and Their Caregivers Perspectives on Personal Recovery from Severe Mental Health Conditions in Cape Town, South Africa: A Qualitative Study.","authors":"Fadia Gamieldien, Roshan Galvaan, Bronwyn Myers, Katherine Sorsdahl","doi":"10.1007/s40737-023-00341-8","DOIUrl":"10.1007/s40737-023-00341-8","url":null,"abstract":"<p><p>Severe mental health conditions (SMHCs) significantly contribute to the global disease burden. In low-and-middle-income countries (LMICs) like South Africa, the long-term impact of SMHCs on individuals and their families is serious. However, mental health services focus on clinical recovery, with little attention given to the personal recovery needs of mental health service users (MHSUs) and their caregivers. The CHIME framework outlines five domains characterising personal recovery: connectedness, hope and optimism about the future, identity, meaning in life, and empowerment. This qualitative, descriptive study sought insights from male MHSUs and their caregivers on their perspectives of personal recovery from SMHCs. Four male MHSUs and three of their caregivers were purposively selected from Cape Flats communities in the Western Cape. Data were collected using visual participatory methods, including photovoice, life graphs, community maps, and photo-elicitation interviews with MHSUs. In addition, semi-structured interviews were held with caregivers. Data were thematically analysed, and two main themes emerged: Finding meaningful participation and affirming agency. These themes describe how diverse contextual, socioeconomic, political, demographic, cultural, and spiritual factors help and hinder personal recovery. MHSUs and their caregivers sought support from mental health non-profit organisations (MH-NPOs) because of stigmatising attitudes from their communities. MH-NPOs provided MHSUs with long-term relational support and opportunities to build their capacities which helped them access living, learning, working and socialising opportunities. Understanding the diverse needs of MHSUs and including MH-NPOs in scaling up community-based mental health services in LMICs will enable more accessible services that support personal recovery.</p>","PeriodicalId":48284,"journal":{"name":"Public Administration","volume":"4 1","pages":"201-219"},"PeriodicalIF":0.0,"publicationDate":"2024-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11180021/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85036122","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Riccardo Novaro, Greta Nasi, Maria Cucciniello, Stephan Grimmelikhuijsen
Whistleblowing policies are seldom effective in inducing civil servants to report misconduct. While current literature focusses more upon the identification of the chief factors that prevent witnesses from reporting, it overlooks potentially effective strategies to stimulate active behavior. In particular, it neglects the framing and impact of information provision. According to the prospect theory, information that frames the consequences of non-reporting as negative is more effective in enhancing the intention to report misconduct, as opposed to information that frames the consequences of reporting as positive. This study tested these propositions through an online survey experiment targeted at the civil servants of a major European city. We exposed participants to four different frames of economic and psychological consequences of reporting wrongdoing, in order to analyze the impact of various frames upon participants' reporting intentions. The results of this study confirm the relevance of the prospect theory and clearly indicate how the presentation of information affects active behavior.
{"title":"The power of framing: The role of information provision in promoting whistleblowing","authors":"Riccardo Novaro, Greta Nasi, Maria Cucciniello, Stephan Grimmelikhuijsen","doi":"10.1111/padm.12977","DOIUrl":"https://doi.org/10.1111/padm.12977","url":null,"abstract":"Whistleblowing policies are seldom effective in inducing civil servants to report misconduct. While current literature focusses more upon the identification of the chief factors that prevent witnesses from reporting, it overlooks potentially effective strategies to stimulate active behavior. In particular, it neglects the framing and impact of information provision. According to the prospect theory, information that frames the consequences of non-reporting as negative is more effective in enhancing the intention to report misconduct, as opposed to information that frames the consequences of reporting as positive. This study tested these propositions through an online survey experiment targeted at the civil servants of a major European city. We exposed participants to four different frames of economic and psychological consequences of reporting wrongdoing, in order to analyze the impact of various frames upon participants' reporting intentions. The results of this study confirm the relevance of the prospect theory and clearly indicate how the presentation of information affects active behavior.","PeriodicalId":48284,"journal":{"name":"Public Administration","volume":"73 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138825393","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Bernard Bernards, Eduard Schmidt, Sandra Groeneveld
A core idea of bureaucratic organizations is that rule-following is a necessary precondition to pursue the public interest. However, rules may sometimes become dysfunctional, burdensome, and even interfere with public value delivery. In those situations, professionals sometimes engage in prosocial rule-breaking (PSRB), rather than rule-following, with the aim to deliver meaningful public services. This article examines leadership encouragement and psychological safety as antecedents of PSRB behavior. Data from two waves of a multi-source dataset consisting of professionals' self-reported PSRB behavior and psychological safety (n = 837 and 965 respondents) and their supervisor-reported encouragement for PSRB behavior (n = 58 and 64 respondents) is used. Findings point to a positive relationship between psychological safety and PSRB. Moreover, the study partly supports the hypothesis that leadership encouragement is associated with higher levels of PSRB, but only under conditions of high psychological safety.
{"title":"Rebel with a cause: The effects of leadership encouragement and psychological safety on professionals' prosocial rulebreaking behavior","authors":"Bernard Bernards, Eduard Schmidt, Sandra Groeneveld","doi":"10.1111/padm.12976","DOIUrl":"https://doi.org/10.1111/padm.12976","url":null,"abstract":"A core idea of bureaucratic organizations is that rule-following is a necessary precondition to pursue the public interest. However, rules may sometimes become dysfunctional, burdensome, and even interfere with public value delivery. In those situations, professionals sometimes engage in prosocial rule-breaking (PSRB), rather than rule-following, with the aim to deliver meaningful public services. This article examines leadership encouragement and psychological safety as antecedents of PSRB behavior. Data from two waves of a multi-source dataset consisting of professionals' self-reported PSRB behavior and psychological safety (<i>n</i> = 837 and 965 respondents) and their supervisor-reported encouragement for PSRB behavior (<i>n</i> = 58 and 64 respondents) is used. Findings point to a positive relationship between psychological safety and PSRB. Moreover, the study partly supports the hypothesis that leadership encouragement is associated with higher levels of PSRB, but only under conditions of high psychological safety.","PeriodicalId":48284,"journal":{"name":"Public Administration","volume":"82 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138825718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：