Alfredo Grattarola, Jean-Pascal Gond, Stefan Haefliger
The economies of worth, a theory of moral cognition and coordination by sociologist Luc Boltanski and economist Laurent Thévenot, are increasingly used in organization and management studies. We critically review a broad selection of this literature to assess what has been gained from the interdisciplinary translations of the original theory. We identify in the literature multiple patterns that contribute from different angles to a consistent set of concepts for research at the intersection of organizations, socio-technological change, and morality. We also indicate theoretical and methodological developments that would further enrich these gains.
{"title":"Traduttore, traditore? Gains and losses from the translation of the economies of worth","authors":"Alfredo Grattarola, Jean-Pascal Gond, Stefan Haefliger","doi":"10.1111/ijmr.12344","DOIUrl":"10.1111/ijmr.12344","url":null,"abstract":"<p>The economies of worth, a theory of moral cognition and coordination by sociologist Luc Boltanski and economist Laurent Thévenot, are increasingly used in organization and management studies. We critically review a broad selection of this literature to assess what has been gained from the interdisciplinary translations of the original theory. We identify in the literature multiple patterns that contribute from different angles to a consistent set of concepts for research at the intersection of organizations, socio-technological change, and morality. We also indicate theoretical and methodological developments that would further enrich these gains.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"26 1","pages":"137-159"},"PeriodicalIF":8.1,"publicationDate":"2023-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12344","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47725007","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
James Greenslade-Yeats, Helena Cooper-Thomas, Patricia D. Corner, Rachel Morrison
We review cross-disciplinary research on gossip and integrate it with two streams of theoretical scholarship: paradox theory and the communicative constitution of organization (CCO) perspective. In doing so, we develop what we label a paradox-constitutive perspective of organizational gossip. Our perspective holds that gossip does not merely reflect or reveal organizational paradoxes but contributes to constituting them. Drawing on an extensive narrative literature review (N = 184), we conceptualize organizational gossip as a socially constructed category of interpersonal communication that, paradoxically, is regarded as both an exceptionally reliable and exceptionally unreliable source of social information. In turn, we illustrate how this contradictory view of gossip engenders paradoxical tensions when gossip surfaces in organizational life, and we illuminate two specific tensions to which gossip contributes: resistance-authority tensions and inclusion-exclusion tensions. Our work has important implications for research on organizational gossip, paradox, and communication and suggests intriguing directions for future investigations.
{"title":"A paradox-constitutive perspective of organizational gossip","authors":"James Greenslade-Yeats, Helena Cooper-Thomas, Patricia D. Corner, Rachel Morrison","doi":"10.1111/ijmr.12345","DOIUrl":"10.1111/ijmr.12345","url":null,"abstract":"<p>We review cross-disciplinary research on gossip and integrate it with two streams of theoretical scholarship: paradox theory and the communicative constitution of organization (CCO) perspective. In doing so, we develop what we label a paradox-constitutive perspective of organizational gossip. Our perspective holds that gossip does not merely <i>reflect</i> or <i>reveal</i> organizational paradoxes but contributes to <i>constituting</i> them. Drawing on an extensive narrative literature review (<i>N</i> = 184), we conceptualize organizational gossip as a socially constructed category of interpersonal communication that, paradoxically, is regarded as both an exceptionally reliable and exceptionally unreliable source of social information. In turn, we illustrate how this contradictory view of gossip engenders paradoxical tensions when gossip surfaces in organizational life, and we illuminate two specific tensions to which gossip contributes: resistance-authority tensions and inclusion-exclusion tensions. Our work has important implications for research on organizational gossip, paradox, and communication and suggests intriguing directions for future investigations.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"26 2","pages":"187-210"},"PeriodicalIF":8.1,"publicationDate":"2023-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12345","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50165096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Enterprise risk management (ERM) promises to improve decision-making and help organizations avoid wicked problems. Consequently, risk artefacts may play a significant role in managers’ decision-making processes, but little is known about the relationship between ERM and managerial judgement in decision-making (MJDM). The purpose of this paper is to present a systematic literature review of ERM, thereby filling this knowledge gap and providing an evidence-based foundation for improving practice and advancing knowledge and theory development. Based on an analysis and synthesis of 33 articles published between 2009 and 2021, we identify four contextual, five technical, three social and five cognitive factors that interact with MJDM. We find that regulation and corporate governance, ERM artefact design reconfiguration and use, social capital interactions and spaces and perceptions have the most support. We distinguish between three different modes of judgement: risk measurement, risk envisionment and risk qualculation. We find that risk qualculation, which employs quantitative and qualitative data and social interpretations of risks and uncertainties, is more likely to be useful in managerial decision-making, particularly when attempting to address wicked problems. We also find that human cognition significantly impacts ERM design, implementation and use, and how those change over time. This paper also develops a new narrative and conceptualization of the relationship between ERM and MJDM, which is presented in an integrative framework. Finally, we encourage researchers to adopt cognitive theories and related concepts that are better suited for examining the ERM–MJDM relationship and to take a cognitive turn in future ERM research.
{"title":"The relationship between enterprise risk management and managerial judgement in decision-making: A systematic literature review","authors":"Jason Crawford, Mirna Jabbour","doi":"10.1111/ijmr.12337","DOIUrl":"10.1111/ijmr.12337","url":null,"abstract":"<p>Enterprise risk management (ERM) promises to improve decision-making and help organizations avoid wicked problems. Consequently, risk artefacts may play a significant role in managers’ decision-making processes, but little is known about the relationship between ERM and managerial judgement in decision-making (MJDM). The purpose of this paper is to present a systematic literature review of ERM, thereby filling this knowledge gap and providing an evidence-based foundation for improving practice and advancing knowledge and theory development. Based on an analysis and synthesis of 33 articles published between 2009 and 2021, we identify four contextual, five technical, three social and five cognitive factors that interact with MJDM. We find that <i>regulation and corporate governance</i>, <i>ERM artefact design reconfiguration and use</i>, <i>social capital interactions and spaces</i> and <i>perceptions</i> have the most support. We distinguish between three different modes of judgement: <i>risk measurement</i>, <i>risk envisionment</i> and <i>risk qualculation</i>. We find that risk qualculation, which employs quantitative and qualitative data and social interpretations of risks and uncertainties, is more likely to be useful in managerial decision-making, particularly when attempting to address wicked problems. We also find that human cognition significantly impacts ERM design, implementation and use, and how those change over time. This paper also develops a new narrative and conceptualization of the relationship between ERM and MJDM, which is presented in an integrative framework. Finally, we encourage researchers to adopt cognitive theories and related concepts that are better suited for examining the ERM–MJDM relationship and to take a cognitive turn in future ERM research.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"26 1","pages":"110-136"},"PeriodicalIF":8.1,"publicationDate":"2023-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12337","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42343784","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Over the past four decades, flourishing empirical research has attempted to establish the mechanisms and conditions underpinning improvements in exporters’ innovation and productivity via the learning-by-exporting (LBE) effect, and the domain has gained legitimacy and empirical credibility. However, the literature's findings are largely fragmented and require systematic review and analysis to draw definitive conclusions on the factors that influence the subsequent realization of learning from exporting. To fill this void, we critically examine the extant LBE research for the period 1984–2021. We systematically review 167 articles to develop a system-based taxonomy and conceptual model of LBE, which comprises five major components: system outputs (productivity and innovation), inputs (e.g., institutional factors and resources), firm-level capabilities (e.g., absorptive capacity and innovation persistence), managerial characteristics (e.g., entrepreneurship skills) and internationalization strategies. In doing so, we uncover paradoxical tensions within the system brought about by the conflicting roles of some components of the LBE system, such as firm-, industry- and country-level technological capabilities. Our review also reveals research gaps that open relevant opportunities for further research and conclusions that hold novel implications for managers and policymakers.
{"title":"Learning by exporting: A system-based review and research agenda","authors":"Joan Freixanet, Ryan Federo","doi":"10.1111/ijmr.12336","DOIUrl":"10.1111/ijmr.12336","url":null,"abstract":"<p>Over the past four decades, flourishing empirical research has attempted to establish the mechanisms and conditions underpinning improvements in exporters’ innovation and productivity via the learning-by-exporting (LBE) effect, and the domain has gained legitimacy and empirical credibility. However, the literature's findings are largely fragmented and require systematic review and analysis to draw definitive conclusions on the factors that influence the subsequent realization of learning from exporting. To fill this void, we critically examine the extant LBE research for the period 1984–2021. We systematically review 167 articles to develop a system-based taxonomy and conceptual model of LBE, which comprises five major components: system outputs (productivity and innovation), inputs (e.g., institutional factors and resources), firm-level capabilities (e.g., absorptive capacity and innovation persistence), managerial characteristics (e.g., entrepreneurship skills) and internationalization strategies. In doing so, we uncover paradoxical tensions within the system brought about by the conflicting roles of some components of the LBE system, such as firm-, industry- and country-level technological capabilities. Our review also reveals research gaps that open relevant opportunities for further research and conclusions that hold novel implications for managers and policymakers.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 4","pages":"768-792"},"PeriodicalIF":8.1,"publicationDate":"2023-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43123020","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sven Kunisch, Dodo zu Knyphausen-Aufsess, Hari Bapuji, Herman Aguinis, Tima Bansal, Anne S. Tsui, Jonathan Pinto
We introduce a special issue of International Journal of Management Reviews that demonstrates how to use review articles to address societal grand challenges—complex, large-scale issues facing humankind, such as climate change, inequality and poverty. First, we argue that review articles possess unique features that make them particularly useful for addressing societal grand challenges. Second, we discuss three distinct but related roles of review articles in addressing societal grand challenges: (1) advancing theoretical knowledge; (2) advancing methodological knowledge; and (3) advancing practical knowledge. We conclude by providing future directions to enhance contributions of review articles for addressing societal grand challenges further by: (a) spanning disciplinary boundaries; (b) engaging practitioners; and (c) using alternative review approaches.
{"title":"Using review articles to address societal grand challenges","authors":"Sven Kunisch, Dodo zu Knyphausen-Aufsess, Hari Bapuji, Herman Aguinis, Tima Bansal, Anne S. Tsui, Jonathan Pinto","doi":"10.1111/ijmr.12335","DOIUrl":"10.1111/ijmr.12335","url":null,"abstract":"<p>We introduce a special issue of <i>International Journal of Management Reviews</i> that demonstrates how to use review articles to address societal grand challenges—complex, large-scale issues facing humankind, such as climate change, inequality and poverty. First, we argue that review articles possess unique features that make them particularly useful for addressing societal grand challenges. Second, we discuss three distinct but related roles of review articles in addressing societal grand challenges: (1) advancing theoretical knowledge; (2) advancing methodological knowledge; and (3) advancing practical knowledge. We conclude by providing future directions to enhance contributions of review articles for addressing societal grand challenges further by: (a) spanning disciplinary boundaries; (b) engaging practitioners; and (c) using alternative review approaches.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 2","pages":"240-250"},"PeriodicalIF":8.1,"publicationDate":"2023-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12335","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44465197","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Joaquin Alegre, Jamie Callahan, Marian Iszatt-White
{"title":"Innovative conceptual contributions—Raising the game for theory-driven reviews","authors":"Joaquin Alegre, Jamie Callahan, Marian Iszatt-White","doi":"10.1111/ijmr.12333","DOIUrl":"10.1111/ijmr.12333","url":null,"abstract":"","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 2","pages":"233-239"},"PeriodicalIF":8.1,"publicationDate":"2023-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12333","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43649403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Vahid Mehraein, Francesca Visintin, Daniel Pittino
It is believed that workplace creativity and innovation are fostered by positive leader behaviors and positive workplace relationships and hindered by the opposite. However, some challenge this view and argue that creativity and innovation can also be fostered when employees experience what is increasingly referred to as “the dark side of leadership”. Research in this area is sparse, contradictory, and overly confusing. We provide a comprehensive systematic review of 106 empirical studies on this topic. We review research on a broad range of constructs, including abusive supervision, authoritarian leadership, narcissistic leadership, and close monitoring. As might be expected, a larger number of the articles reviewed found a negative relationship, but there are important discrepancies and details. Our review reports the main effects, summarizes the results of the mediating and moderating variables, and highlights methodological shortcomings of the previous literature. On this basis, several recommendations are made to advance this field of research.
{"title":"The dark side of leadership: A systematic review of creativity and innovation","authors":"Vahid Mehraein, Francesca Visintin, Daniel Pittino","doi":"10.1111/ijmr.12334","DOIUrl":"10.1111/ijmr.12334","url":null,"abstract":"<p>It is believed that workplace creativity and innovation are fostered by positive leader behaviors and positive workplace relationships and hindered by the opposite. However, some challenge this view and argue that creativity and innovation can also be fostered when employees experience what is increasingly referred to as “the dark side of leadership”. Research in this area is sparse, contradictory, and overly confusing. We provide a comprehensive systematic review of 106 empirical studies on this topic. We review research on a broad range of constructs, including abusive supervision, authoritarian leadership, narcissistic leadership, and close monitoring. As might be expected, a larger number of the articles reviewed found a negative relationship, but there are important discrepancies and details. Our review reports the main effects, summarizes the results of the mediating and moderating variables, and highlights methodological shortcomings of the previous literature. On this basis, several recommendations are made to advance this field of research.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 4","pages":"740-767"},"PeriodicalIF":8.1,"publicationDate":"2023-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12334","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41712314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Anna Bos-Nehles, Keith Townsend, Kenneth Cafferkey, Jordi Trullen
Despite the increasing popularity of the Ability, Motivation, Opportunity (AMO) framework in the Human Resource Management (HRM) field, AMO research is at a crossroads in theoretical and empirical development. This is due to (a) a lack of clarity about the conceptualisation and measurement of AMO variables, (b) the construction of AMO articles that do not distinguish between AMO differences and AMO-enhancing HRM practices and fail to integrate them, (c) a lack of understanding about how AMO variables at the individual and organizational levels interact to generate individual and organizational performance, and (d) a lack of consideration of the process (mediators and moderators) through which AMO generates performance gains. Based on the analysis of 104 quantitative HRM articles published between 1997 and 2022, this study helps to draw clearer distinctions among AMO variables and levels of analysis. The review of the empirical literature shows that there is excessive heterogeneity with regard to the conceptualization and utilisation of AMO variables, which in turn leads to scale proliferation. We find that research on AMO-enhancing HRM practices and AMO differences is rarely combined and tends to be tested at a single level rather than more logical cross-level effects between AMO-enhancing HRM practices, AMO differences and performance. We also found that whereas Ability and Motivation differences mediate the relationship between AMO-enhancing HRM practices and performance, opportunity appears to be a boundary condition in the relationship between Ability and Motivation with performance outcomes. The paper concludes with relevant avenues for future AMO research suggested for the field of HRM.
{"title":"Examining the Ability, Motivation and Opportunity (AMO) framework in HRM research: Conceptualization, measurement and interactions","authors":"Anna Bos-Nehles, Keith Townsend, Kenneth Cafferkey, Jordi Trullen","doi":"10.1111/ijmr.12332","DOIUrl":"10.1111/ijmr.12332","url":null,"abstract":"<p>Despite the increasing popularity of the Ability, Motivation, Opportunity (AMO) framework in the Human Resource Management (HRM) field, AMO research is at a crossroads in theoretical and empirical development. This is due to (a) a lack of clarity about the conceptualisation and measurement of AMO variables, (b) the construction of AMO articles that do not distinguish between AMO differences and AMO-enhancing HRM practices and fail to integrate them, (c) a lack of understanding about how AMO variables at the individual and organizational levels interact to generate individual and organizational performance, and (d) a lack of consideration of the process (mediators and moderators) through which AMO generates performance gains. Based on the analysis of 104 quantitative HRM articles published between 1997 and 2022, this study helps to draw clearer distinctions among AMO variables and levels of analysis. The review of the empirical literature shows that there is excessive heterogeneity with regard to the conceptualization and utilisation of AMO variables, which in turn leads to scale proliferation. We find that research on AMO-enhancing HRM practices and AMO differences is rarely combined and tends to be tested at a single level rather than more logical cross-level effects between AMO-enhancing HRM practices, AMO differences and performance. We also found that whereas Ability and Motivation differences mediate the relationship between AMO-enhancing HRM practices and performance, opportunity appears to be a boundary condition in the relationship between Ability and Motivation with performance outcomes. The paper concludes with relevant avenues for future AMO research suggested for the field of HRM.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 4","pages":"725-739"},"PeriodicalIF":8.1,"publicationDate":"2023-03-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12332","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43152512","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pascual Berrone, Horacio E. Rousseau, J.E. Ricart, Esther Brito, Andrea Giuliodori
Organizations often face challenges in incorporating the sustainable development goals (SDGs) into their strategic agendas. Despite the availability of guidelines from leading practitioners, such guidance often lacks the scientific insights provided by academia. In this study, we examine the integration of scholarly management literature into practical guidelines for achieving the SDGs. To do so, we first examined nine practitioner guidelines offered by well-reputed consulting firms, multilateral organizations and non-profits, from which we identified four underlying general processes: prioritizing SDGs to the most relevant strategic goals of firms, contextualizing the SDGs to firms’ geographical and industrial contexts, collaborating with other organizations and stakeholders to make more impactful progress and innovating via business process remodelling. Using these four processes as an overarching framework, we then conducted an interpretive literature review to mine highly cited sustainable development-related papers in the management field covering an 11-year period (2010–2020). From these studies, we derived novel connections to all four stages to offer a more robust and scientifically informed process-based framework for SDG adoption. We discuss multiple scholarly implications, including the importance of enhancing knowledge about the various phases of the SDG adoption model, developing research on understudied SDGs, and expanding theoretical and methodological approaches to SDG research. Additionally, we provide a more grounded SDG adoption model with significant practical implications.
{"title":"How can research contribute to the implementation of sustainable development goals? An interpretive review of SDG literature in management","authors":"Pascual Berrone, Horacio E. Rousseau, J.E. Ricart, Esther Brito, Andrea Giuliodori","doi":"10.1111/ijmr.12331","DOIUrl":"10.1111/ijmr.12331","url":null,"abstract":"<p>Organizations often face challenges in incorporating the sustainable development goals (SDGs) into their strategic agendas. Despite the availability of guidelines from leading practitioners, such guidance often lacks the scientific insights provided by academia. In this study, we examine the integration of scholarly management literature into practical guidelines for achieving the SDGs. To do so, we first examined nine practitioner guidelines offered by well-reputed consulting firms, multilateral organizations and non-profits, from which we identified four underlying general processes: <i>prioritizing</i> SDGs to the most relevant strategic goals of firms, <i>contextualizing</i> the SDGs to firms’ geographical and industrial contexts, <i>collaborating</i> with other organizations and stakeholders to make more impactful progress and <i>innovating</i> via business process remodelling. Using these four processes as an overarching framework, we then conducted an interpretive literature review to mine highly cited sustainable development-related papers in the management field covering an 11-year period (2010–2020). From these studies, we derived novel connections to all four stages to offer a more robust and scientifically informed process-based framework for SDG adoption. We discuss multiple scholarly implications, including the importance of enhancing knowledge about the various phases of the SDG adoption model, developing research on understudied SDGs, and expanding theoretical and methodological approaches to SDG research. Additionally, we provide a more grounded SDG adoption model with significant practical implications.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 2","pages":"318-339"},"PeriodicalIF":8.1,"publicationDate":"2023-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12331","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49350117","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dirty work research has long analytically prioritized focusing on the people who do dirty work, largely sidestepping who the clients of dirty work are and what contribution they can make to workers’ experience of the job as more or less dirty. We address these oversights through a systematic review and analysis of 65 articles, theorizing the role played by clients within dirty work. Firstly, we propose a three-fold categorization of dirty work clients based on their temporal-spatial proximity to the work and explain how clients can be a source of stigma through communicative and corporeal interactions with workers. Secondly, we collate existing discussions that mention worker-client relations into a conceptual framework of clients’ contributions to dirty work through considering several feedback loops between clients’ and workers’ behaviours and discourses. In doing so, we examine the ways in which clients can both reinforce and alleviate workers’ experience of dirty work stigma.
{"title":"Challenging the ‘dirty worker’—‘clean client’ dichotomy: Conceptualizing worker-client relations in dirty work","authors":"Anna Milena Galazka, James Wallace","doi":"10.1111/ijmr.12330","DOIUrl":"10.1111/ijmr.12330","url":null,"abstract":"<p>Dirty work research has long analytically prioritized focusing on the people who do dirty work, largely sidestepping who the clients of dirty work are and what contribution they can make to workers’ experience of the job as more or less dirty. We address these oversights through a systematic review and analysis of 65 articles, theorizing the role played by clients within dirty work. Firstly, we propose a three-fold categorization of dirty work clients based on their temporal-spatial proximity to the work and explain how clients can be a source of stigma through communicative and corporeal interactions with workers. Secondly, we collate existing discussions that mention worker-client relations into a conceptual framework of clients’ contributions to dirty work through considering several feedback loops between clients’ and workers’ behaviours and discourses. In doing so, we examine the ways in which clients can both reinforce and alleviate workers’ experience of dirty work stigma.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 4","pages":"707-724"},"PeriodicalIF":8.1,"publicationDate":"2023-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12330","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44804077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}